Supporter service manager volunteer roles

Message from the Chair of Trustees

The Trustees represent different backgrounds and experiences, but what pulls us together is a

commitment to SEED’s work on the ground in Madagascar. Several of us have been to Madagascar

and have either volunteered or worked with SEED, so we have seen first-hand how important our

work is, and the positive impact SEED has in the communities we serve. Madagascar is an

extraordinary country with exceptional biodiversity but has severely lacking infrastructure and a

high level of anthropogenic threats due to extreme poverty and considerable dependence on

natural resources.

We are looking forward to welcoming a new Chair of our Board of Trustees to join the amazing

team of dedicated staff and volunteers who are delivering sustainable development, conservation

and community work through a range of projects based on local needs. The current Chair has been

in post since 2022 and served as a Trustee for 2 years prior to that. A change of leadership and a

fresh perspective is timely and will ensure we approach the next phase of our growth and

development with new ideas. You will be assured of a warm and supportive welcome with the

benefit of a team containing years of experience, combined with new members who bring global

expertise in their field.

SEED is growing thanks to successful marketing, fundraising project development and delivery. We

are now looking to build on our implementation of our strategic plan, to deliver sustainable

development for the people of southeastern Madagascar. We are privileged to work with its

wonderful people, and we hope that you will want to join us.

Introduction to SEED

SEED has been working in the southeast corner of Madagascar for over 20 years. SEED stands for Sustainable, Environment, Education and Development and we focus on building meaningful, sustainable change in one the poorest regions of one the poorest countries in the world.

Our projects range from school building to maternal health, from Agroforestry to Lemur Conservation and rights.

We are active on social media where you can find us on Instagram, Facebook, LinkedIn, X, and YouTube. The majority of our staff are Malagasy, working in Fort Dauphin to design and deliver projects on the ground, alongside our international team, who bring external expertise and international best practices. In Madagascar, we have 95 staff in total (70 Malagasy and 25 international). They are supported by a small UK-based and remote working team of 10.

Governance structures

SEED’s Board of Trustees has 8 members, including the Chair, who meet quarterly. There are three sub-committees of the board focusing on: Audit and Risk; Marketing and Fundraising; and HR. These are chaired by a Trustee and consist of at least one other Trustee and up to two of the Senior Management team. We also have lead Trustees for Safeguarding and Whistleblowing.

The Board is international with Trustees based in a number of different countries, so the Board works remotely.

The operations are run by the Managing Director and the Director of Programmes and Operations who are both long standing senior managers.

The Chair of Trustees role

Chair of Trustee Board

In addition to the general role of Trustee, the Chair of SEED’s Board of Trustees holds overall accountability for the charity delivering its mission. Working closely with the Board and the staff senior team , they will provide leadership and direction to ensure SEED fulfils its charitable aims and objectives and abides by its governing documents and relevant legislation. They will work collaboratively with board members and senior management to ensure SEED delivers maximum benefit to the communities it serves.

Chair Role Description

Terms and conditions: Voluntary role

Responsible to: Board of Trustees

Base: The Board works remotely

Line manager of: Managing Director

Overview of SEED

SEED Madagascar is a successful, growing British Charity working in partnership with communities in the southeast of Madagascar. We integrate high-quality community health, rural livelihoods, schools and conservation programmes to support long term, sustainable change and add to international best practice through research and publication.

SEED has been working in Madagascar for over 20 years and has a wide range of impactful projects ranging from school building to sexual health, from beekeeping to improving lemur habitats. More recently, SEED has been working to address the famine in the southeast with emergency food distribution.

Employing most of its staff in Madagascar, SEED also engages international staff and interns as well as running a volunteer programme. Full details of our operations can be found on our website which includes our annual report and accounts, fundraising advice and information on our staff and Trustees.

The role will carry the usual responsibilities of a Trustee as defined by the England and Wales Charity Commission and we encourage all applicants to read through this prior to making an application.

Accountability:

As a Trustee you are responsible and liable for the governance and functioning of the charity and are accountable in varying degrees to a variety of stakeholders including service users, members, funders, the Charity Commission, and Companies House.

SEED Trustees should uphold the fiduciary duty required of all charity trustees to act in the best interests of both current and future beneficiaries of the charity, being held personally liable for any breach of that duty.

Key Responsibilities

• To ensure that the Board of Trustees understands and fulfils its responsibilities for the governance of the organisation
• To provide strategic oversight and ensure that all decisions are taken in the best interests of SEED and its charitable aims.
• To provide leadership for the Board of Trustees in their role of developing and agreeing the strategy of the organisation.
• To ensure that SEED has the effective policies and procedures needed to function properly, legally and safely including those for safeguarding, whistleblowing and anticorruption.
• To effectively chair the Board meetings, facilitating debate and bringing about consensus and clear decision making.
• To work with the Board to bring about strong and constructive working relationships and sharing of the workload across the areas of expertise.
• To oversee the membership of and effective working of the subcommittees
• To build and maintain a constructive and supportive working relationship with the MD. To be overall line manager for the MD, assessing their performance and discussing development needs with them.
• To work closely with the MD to support them in achieving the vision of the organisation ensuring they have the support needed for the effective running of SEED and bring scrutiny as needed so they are held to account for achieving agreed strategic objectives.
• To plan with the MD the annual cycle of Board meetings, setting agendas and monitoring the decisions taken at meetings are enacted.
• To review the Board’s performance and composition to ensure that SEED has a diverse, high performing Board working together in support of SEEDs strategy and Charitable objectives.
• To support recruitment and onboarding of new members to the board as needed to ensure continuity of the board responsibilities.
• To work with each Trustee to support them fulfilling their duties and responsibilities for the effective governance of the charity.
• To ensure the Board regularly reviews major risks and associated opportunities.
• To lead the Board in fulfilling its duties to ensure the sound financial health of the charity, with systems in place to verify financial accountability and that SEED is operating within the legal and financial guidelines set out in the current legislation
• To represent the interests of the board and charity externally as and when needed

Person specification

• Knowledge and understanding of the role and responsibilities of a Chair of a Charity and Board Membership – experience as a board member as a minimum
• An understanding and experience of strategic planning within the corporate or charity setting.
• A proven leader with the ability to think strategically and creatively and to challenge proposals with clear logical thinking
• A strong commitment and passion for international development and an understanding of this sector, ideally able to bring experience of working within it.
• Demonstrable alignment to the charity’s mission, vision, and values
• Strong interpersonal and communication skills
• Experience of people management and able to build strong relationships with people who are working on a voluntary basis at senior level
• An understanding of, or a willingness to understand, the strategic, legislative, political and cultural contexts that affect and influence SEED’s work
• Enthusiasm and commitment to equality and diversity in all aspects of SEED’s work
• An interest in Madagascar and an understanding of the challenges of working within different cultures and environments
• Be able to work to and advocate for all of SEED’s policies and procedures, safeguarding those that SEED works with and investigating and/or reporting any concerns appropriately

SEED Madagascar actively encourages equality, diversity, and inclusion in the workplace and aims to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, where individual differences and the contributions of all staff are recognised and valued

Time commitments and requirements

There are a minimum of four Board meetings per year with the potential for additional Board meetings and Trustee only discussions. The Chair will discuss and agree the agenda in advance with the Managing Director, Chair the meeting and ensure follow up actions take place. These meetings are on a Sunday, are virtual and typically last 3 hours.

The Chair will participate on one sub-committee which has its own quarterly cycle of meetings. The Chair will manage the MD and have regular discussions about progress and undertake the annual review process. The Chair and all Trustees are required to undertake mandatory training as part of their induction and regular updates and additional training. The Chair will work with the Board to ensure each member is taking an active part in the Board and sub committees.

The Trustee Board are encouraged to have one trustee a year take a trip to Madagascar to familiarise themselves with the environment the SEED works in and to meet and get to know the staff in country (some expenses will be covered).

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 63 (Bridgnorth) Squadron, Cadet Centre, Oldbury Wells School, Oldbury Wells, Bridgnorth, Shropshire, WV16 5JE 
• 333 (Ludlow) Squadron, ATC Centre, Lower Galdeford, Ludlow, Shropshire, SY8 1RU 
• 2497 (Cosford) Squadron, RAF Cosford, Wolverhampton, Shropshire, WV7 3EX 

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 24 (Market Drayton) Squadron, Hedley Way, Buntingsdale, Market Drayton, Shropshire, TF9 2HA
• 28 (Shawbury) Squadron, RAF Shawbury, Shrewsbury, Shropshire, SY4 4HL
• 79 (Whitchurch) Squadron, Old Drill Hall, Mill Street, Whitchurch, Shropshire, SY13 1SE
• 1165 (Oswestry) Squadron, Drill Hall, Willow Street, Oswestry, Shropshire, SY11 1AL
• 1119 (Shrewsbury) Squadron, Bligny House Army Reserve Centre, Copthorne Road, Shrewsbury, Shropshire, SY3 8LZ

CHARITY SHOP VOLUNTEER – CUSTOMER SERVICE - LEWES

PURPOSE

To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation.

We are currently looking for volunteers on weekdays and weekends.

Please get in touch if you would like to become part of our amazing Volunteer Team!

ROLE OF THE VOLUNTEER

· Greet and thank customers in a polite and friendly manner

· Assist customers in choosing items and actively promote sales

· Replenish and display stock in the shop throughout the day

· Receive donations and complete Gift Aid paperwork

· Handle cash and operate the till following correct procedure

· Take credit card payments using the Streamline system

· Assist in keeping the shop clean and tidy following the cleaning rota

· Undertake other tasks as required by the Shop Manager

SKILLS AND ATTRIBUTES NEEDED

· Great communication and interpersonal skills

· A pleasant and friendly manner

· Basic numeracy skills

· An eye for detail

· Enjoy working as part of a team

· Trustworthy and reliable

AS A VOLUNTEER WE WOULD ASK YOU TO

· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish

· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.

· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times

· Be reliable and conscientious

· Attend all training and information days, group meetings and supervision

· Exercise patience and understanding when dealing with customers

AS A VOLUNTEER WE WILL OFFER YOU

· An induction and ongoing training with support sessions if required

· Reimbursement of out of pocket travelling expenses

· Full recognition of the time, energy and skills volunteers freely give - for

example long service and merit awards

· The opportunity to be part of a friendly team

· Respect for volunteer’s limitations, both in time and emotional involvement

· The opportunity to meet other volunteers and attend occasional social events

· The opportunity to be involved in the planning and development of Age UK East

Sussex

· Appropriate insurance cover - to protect you whilst you are acting on behalf of

Age UK East Sussex

· The opportunity to enhance your skills in a retail environment.

We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.

We’re excited to announce that we are opening a brand-new charity shop in Portslade and we’re looking for passionate volunteers to help make it a success. Together, we’ll serve the community with fantastic bargains while raising vital funds to support hospice care.

Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.ret

Ready to Make a Difference in 2026? Then come and Volunteer with Us.........

We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team.

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.

Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.

In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.

We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.

After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.

You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.

When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.

You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.

It would be ideal if you could volunteer at least one shift a week, which is about three hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old please apply now!

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 156 (Kidderminster) Squadron, Army Reserve Centre, The Shrubbery, Birmingham Road, Kidderminster, Worcestershire, DY10 2BY 
• 187 (City of Worcester) Squadron, Cadet HQ, Perdiswell, Worcester, Worcestershire, WR3 7JU
• 216 (Redditch) Squadron, Kohima House Army Reserve Centre, Winyates Way, North Moon's Moat, Redditch, Worcestershire, B98 9PJ 
• 233 (Pershore) Squadron, Pershore High School, Station Road, Pershore, Worcestershire, WR10 2BU 
• 1017 (Malvern) Squadron, Dukes Meadow, Barnards Green, Malvern, Worcestershire, WR14 2BY 
• 2516 (Droitwich) Squadron, Cadet Centre, Heritage Way, Droitwich, Worcestershire, WR9 8RF 

Provide a welcoming and supportive first point of contact for clients and visitors across our Dudley and Wolverhampton offices.

Role Responsibilities:

• Provide reception cover and welcome clients into the Information Hub.

• Carry out initial triage by listening to clients’ needs and directing them appropriately.

• Book in clients who have appointments with advice staff

• Handle calls and emails, and record client information accurately.

About You:

• Friendly, approachable, and empathetic.

• Good communication and basic IT skills.

• Organised, reliable, and able to work independently and in a team.

• Willing to travel between Dudley and Wolverhampton offices.

Commitment:

• Volunteer 1 day a week (you can volunteer if you want up to 5 days a week), volunteering between the hours of 9am – 3pm, for minimum 6 months commitment.

NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.

Why Volunteer with Us? 
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional   success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.

�� What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor

"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer

Ready to make a difference?
�� For further information about the individual roles, please visit our website:

If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About the CARAS ESOL Team:

Our ESOL team offer English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our online Zoom classes on Wednesdays: 

• ESOL Entry 2+ level: 1:30pm to 2:30pm (plus a 10-minute debrief) 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

As a volunteer ESOL Teaching Assistant your role is flexible and varied. It will involve supporting the Adult ESOL Teacher in the delivery of online Zoom classes, as well as providing learners with one-to-one or small-group support. 

Volunteer tasks and responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes; 

• Helping learners build confidence in digital literacy; 

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the lessons; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.  

Requirements:  

Essential  

• To be 18 years or older; 

• An interest in education and English language teaching; 

• To be non-judgemental and able to engage with people from diverse cultural backgrounds; 

• To be reliable and punctual; 

• Excellent communication skills, especially with people with varying levels of English; 

• The ability to volunteer on Tuesday mornings during Wandsworth term time for a minimum of three months;  

• Able to provide five years’ worth of addresses, and willing to undergo a DBS check; * 

• Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role 

• UK resident; has asylum-seeker or refugee status 

*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable  

• Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish). 

Through volunteering with us you will: 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including ESOL safeguarding training; 

• Gain experience in teaching and interpreting. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

Be part of a project to help shape, test and develop our Active Outdoor Offer. You will shape, lead or support outdoor walking & wheeling adventures to help connect visitors to the outdoors. Varied levels of experience encouraged.

By getting involved, you could:

Play a part in shaping what walks and cycle led tours at Ickworth could look like 

Have a say in what a future, more permanent role in the team after could look like

Join an enthusiastic and varied team, play a part in making change at Ickworth make some likeminded connections in the process 

Meet people from all walks of life, helping them access wildlife, nature and the outdoors along the way 

Let your personality shine and put your communication, planning and working group skills into action being part of a team to lead great outdoor adventures

Help build connections to the outdoors 

Take pride in the knowledge that your contribution is helping to look after our special places for everyone, forever 

Keep fit, Healthy and be part of a growing active community

What's involved?

Supporting, encouraging, and facilitating the creation of new outdoor experiences such as cycling, walking and running. 

Testing out new tours, walks and cycle groups in the outdoors.

Learning a bit of story telling along the way, and being part of choosing what is shared and trained for future group leaders. 

Preparation of equipment and ensuring experiences are carried out safely. 

Being a friendly face for visitors, welcoming them to the estate, answering questions, inspiring people to connect with the outdoors and growing support for the National Trust. 

Being part of a varied and enthusiastic team, working closely with the Visitor Experience team and volunteers to ensure that service across all visitor facing components is consistent. 

Assist staff with route planning and visitor information, with the possibility of offsite promotion and engagement with local groups. 

Taking part in the possible connection with local walking or cycling groups.

Taking part in regular Walk Leader & Cycle Leader training to develop skills. Regular catch-up sessions with our Active Outdoors Development Volunteer Manager. 

Incident management will be covered in detail during the Walk Leader and Cycle Leader training including what Walk & Cycle Leaders’ responsibilities are. 

Being part in evaluation and planning meetings to decide what on Active out door role could look like in future.

This role will suit you if you are:

Passionate about the outdoors and enjoy inspiring others to get involved with nature and the outdoors through activity and experiences. 

Able to take part in, lead or support in routes around Ickworth; as the role will involve varying levels of physical activity including shorter close by and Multi Use trail routes, full parkland bike rides and rambling walks through off path spaces. 

Able to work as a team, connecting people and evaluating work along the way. 

Having a friendly and welcoming style of talking to visitors, to welcome people of all abilities and best connect them with the offer that best suits them. 

Keen to develop and support the National Trust's focus on developing inclusive offers to reach more diverse audiences 

Adaptable in your approach to suit different situations and audiences 

Able to respond and support behavioural changes and product initiatives related to sustainability and reducing our carbon footprint 

Enthusiastic about your local environment and are an ambassador for the National Trust's cause to look after special places for everyone, for ever.

Are you the new Chair-designate for Reading Community Learning Centre?

Do you have enthusiasm, skills and time to cooperatively govern and lead our charity that supports women learners?

You could be the Chair-designate of Reading Community Learning Centre, a charity serving the needs of local refugee, asylum-seeking and migrant women. We stand proudly for equality and women’s rights, and are looking for a woman Chair-designate to take on the role of leading our Board, supported by our outgoing Chair for a handover period of up to 6 months.

About us:

Set up in 2007, we are a Charitable Company that helps often-marginalised women to achieve their individual potential, through helping them improve their English, building confidence, making friends, volunteering locally, gaining qualifications or securing a job.

In 2025 we supported over 595 women from 41 different countries of origin, through our charitable spending of £244k.

About the role:

We’re looking for a woman to volunteer to lead our Board of Trustees, to work with other trustees and our CEO to shape our future supporting and empowering women. Women from global-majority/minority-ethnic communities are especially encouraged to apply.

If you can think and lead strategically, help us plan long-term, you have the primary skills needed by our Chair. Support from our employees is always available, as they will be dealing with the day-to-day running of the organisation.

Experience of committee or similar work, an understanding of cooperative leadership and a strong focus to shape the forward-looking Board, are what we are looking for. You don’t necessarily need prior experience of charity trusteeship, as induction will be provided, plus specialist guidance as a new trustee, including access to external training.

This is a high-profile appointment, with strong commitment to the future of Reading Community Learning Centre an essential quality, and having a good understanding of the value for the women we help. Trustees make the top-level decisions for our charity: our Board includes women with understanding, skills and experience of our support, and we require new trustees to have empathy with our cause. 

We are a charity not a business, but we apply business principles to governing our organisation. We encourage women from all backgrounds to apply, particularly Black, Asian and global-majority women, and those who have previous experience of engaging and working collaboratively with our beneficiaries.

The Board meets online every six weeks, and we ask you for up to sixteen hours per month; this includes all meetings, correspondence, communication, etc. Our Chair does need to be able to visit the Centre regularly, so should have access to Reading.

How to apply:

This high-profile appointment is being managed for us by inVOLve Community Services, a charity-support organisation, who offer an informal no-obligation discussion by video. A detailed Role Description and Skills Specification can be made available to you by request before that discussion.

Trustee appointments are subject to satisfactory references to satisfactory completion of an Enhanced DBS check.

Your CV and supporting statement will be read by our current Chair and trustees; an informal discussion followed by a more-formal interview can be offered as soon as mutually convenient.

I need to know more:

Contact Mike Allen via Apply Now, below, for more information and arrange to have a no-obligation initial informal discussion (Teams or Zoom), explanation about this important role and any assistance or advice you may need to apply.

The Reading for fun charity 

Chair of Trustees of World Book Day

Location: London (hybrid)

Remuneration: Voluntary role, reasonable expenses reimbursed

Time commitment: One day per week

Term: 3 years (may be appointed for a second term, maximum 6 years)

Closing Date for applications: 6th March 2026

About World Book Day

World Book Day (WBD) is a small national charity with significant reach and profile, consistently punching above our weight.  WBD champions reading for fun because it seriously improves lives.  In fact, it is the biggest indicator that a child will grow up to enjoy a happier and more successful future.  With the spotlight in this National Year of Reading on reversing the decline in children's reading, now is an exciting time to join us. 

As our current strategy enters its final phase and our 30th anniversary approaches, a new Chair would work with our board and executive team to develop and lead our new strategy and to leverage our existing strengths to realise the potential for growth in our impact. The new Chair will also support WBD's income generation activities, through attending events and philanthropy meetings and supporting corporate partnership opportunities, promoting WBD through their networks and championing donations.

This is a rare opportunity to help more children, particularly those from disadvantaged backgrounds, develop a lifelong habit of reading for fun and access the improved life chances this brings them.

What we are looking for

World Book Day's new Chair may come from a commercial, educational, public service or other background. In addition to the qualities required for a trustee, they should have the following qualities:

· A commitment to World Book Day's vision and values

Knowledge and experience:

· of senior strategic leadership (e.g. as a Chair or Committee Chair, trustee, non-executive director or senior executive)

· of charity governance and financial oversight

· of supporting, line managing and evaluating the performance of a senior leader

· to support our plans to increase and diversify WBD's income

· to work effectively with WBD's varied stakeholder landscape

· complementary or adjacent to WBD's activities, purpose and strategy

The ability to:

· lead by example

· communicate skilfully and effectively

· be an influential, inspirational and supportive leader who builds confidence and consensus

· develop partnerships and strategic alliances

· act impartially, fairly, with tact and diplomacy and respect confidences.

World Book Day welcomes candidates drawn from a range of backgrounds, experiences and characteristics.  We would like our trustees to be reflective of our society and WBD's beneficiaries.  We actively encourage applications from those currently under-represented on our board: non-binary, all ethnic groups other than white British and LGBTQ+.

For a full role description and details of how to apply, please see the recruitment pack below.  The deadline for applications is 6th March 2026.

Welcome

Thank you for showing interest in Voyage (Voice of Youth & Genuine Empowerment) and the possibility of becoming a Trustee.

Voyage is a London-based social justice charity tackling racial inequality and structural disadvantage. We empower and enrich the lives of diverse young people and transform disadvantaged communities by raising aspiration and attainment. We work with socially disadvantaged and excluded young people, aiming to combat social exclusion, improve educational achievement and build resilient, confident leaders. Our mission is to empower and enrich the lives of young Black people and young people from the global majority, radically transforming educational and employment pathways. You will find more information on our website outlining our mission, programmes, partnerships and impact.

Voyage is led and governed by our committed, majority-diverse Board of Trustees, Youth Advisory Board, CEO and leadership team. Our organisation would not succeed without the dedication of our programme leaders and staff team. We have bold ambitions for Voyage, including completing our transition to Charitable Incorporated Organisation (CIO) status and deepening our work across three pillars: Education, Access and Youth Voice. To support this next phase, we now need additional skills on our Board. We are specifically looking for people with one or more of the following:

·broad fundraising or income generation experience

·experience in the higher or further education sector

·education product development or commercial/business development experience

·governance and board development

We are open to other skills and experiences too. If you share our passion for social justice and supporting young people from Black and other global majority backgrounds to raise their expectations and fulfil their potential, we would welcome your application. We are especially interested in people currently underrepresented in charity governance.

Sincerely
Siobhan O’Garro (Board Chair)

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About us

Our mission - We ignite and inspire the next generation, building resilience to tackle the UK’s most pressing issues.

Our vision - Every young person can be a voice for change in their community and the world.
Our philosophy - Each One Teach One.
Our values - Empower – Transform – Sustain.

We provide accredited transformational leadership programmes for young people from the global majority. We aim to increase educational attainment, build community resilience and develop empowered young leaders who go on to reach their full potential and often return to Voyage to inspire the next generation.

Our work and plans

Voyage has recently come through a very challenging two year period that has significantly impacted our ability to attract investment and grow and rebuild staff capacity. At the same time, the national rolling back of ESG, DEI and wider CSR agendas has reduced investment in the very communities and young people our work exists to support. Despite this, Voyage remains resilient and is committed to overcoming these challenges. We have developed a business-led approach that places our young people at the centre of reversing this trend demonstrating the essential role that diversity, youth leadership and social justice play in future-focused industries.

We support young people through accredited education offers leading to employment and industry accesswork and opportunities to highlight the voice of our young people. This pathway of empowerment can be seen in our longest-standing strand, rooted in our BTEC level II accredited Safer cities course designed to support young people who are at risk of being marginalized due to challenging behaviour, damaging relationships and poor engagement with school.

A major element of our renewed strategy is our focus on sustainability and climate justice. Our mission helps us connect our diversity agenda to these sectors that are currently under-represented yet abundant with opportunity. Voyage is therefore aligning youth leadership, diversity and green-skills development through:

·our new Young Leaders Course - Sustainable Cities, supporting young people to understand climate resilience, urban change and green career pathways

·our Horizons Youth Programme for the Environment (HyPE), equipping at-risk young people with employability skills, training and entry points into environmental and retrofit careers

Further plans include:

·developing and rolling out a third BTEC accredited course linked to the under-represented but opportunity-rich digital sector - the Smart Cities;

·completing our transition to Charitable Incorporated Organisation (CIO) status to give us more flexible and agile income-generation options;

·growing Youth Voice as both an income-generating and influence-building strand, enabling young people to shape policy, practice and public discourse; and

·position Voyage as a London leader in youth justice, climate equity and youth-led social innovation, with a developing national profile

Our constitution

Trustees provide oversight and scrutiny of Voyage’s management, operations and strategic direction, ensuring compliance with the Charity Commission and alignment with our mission, vision and values.

We are looking for additional skills in:

·governance and board development

·commercial or business development

·strategic fundraising and income generation

The Board

Trustees are appointed by the Nominations Committee with representation from the Youth Advisory Board. We are currently seeking at least two or more new Trustees to strengthen our Board and equip us for the opportunities and challenges ahead, including organisational growth, transformation to CIO status, programme development and national positioning. We are looking for people to act as advocates for Voyage, committed to our vision and mission. Prior trustee experience is not essential but can be very helpful.

We particularly welcome applications from:

·younger trustees

·disabled people

·people with lived experience of social and educational disadvantage

As a Trustee, you will support good governance, ensure the organisation is sustainable, effective and always delivering our charitable purposes.

Job Description

The Board meets 4–6 times a year for up to two hours, with an additional annual Away Day. Meetings are held both virtually and in person. We use an online portal to share papers and reports.

Trustees are expected to:

·prepare for and attend meetings

·contribute actively to discussions

·attend up to two events per year

The time commitment is approximately one day per month on average, occasionally higher at key points in the year.

Each Trustee will hold a specific remit or portfolio area aligned to their expertise and will keep the Board informed about developments and opportunities within that area.

Remuneration

Trustee roles are unremunerated; however, reasonable expenses will be reimbursed. If finances present a barrier to participation, please discuss this with us.

Engagement

Trustees are committed to governing in a way that is compassionate, transparent and grounded in the lived realities of the young people and staff who deliver Voyage Youth’s mission, while maintaining appropriate boundaries between governance and operational delivery. The staff team is dynamic, hardworking and welcoming. Our small size allows Trustees to have meaningful involvement at all levels of the organisation.Trustees may also be invited to:

·take part in working groups

·represent Voyage at events

·advise staff in areas of professional expertise

Responsibilities of Trustees

Trustees share collective responsibility to:

·ensure compliance with the governing document and charity law

·maintain financial control and sustainability

·set and review strategy and performance

·ensure accountability and transparency

·uphold Voyage’s reputation and values

·oversee risk management, safeguarding and key policies

·support and challenge the leadership team appropriately

·act only in the best interests of the charity

Person Specification

We are looking for people who will bring diverse experiences and insight to our Board. All Trustees must be able to demonstrate:

·a passion for social justice and improved outcomes for young Black people and the global majority

·collaborative working and team contribution

·understanding of strategy and leadership

·ability to connect Voyage to networks and opportunities

·commitment to equity, diversity and inclusion

·strategic thinking and constructive challenge

How to apply

Please apply by sending:

·your CV

·a cover letter (maximum 1.5 pages) outlining your interest and suitability

Send applications to: recruitment at Voyage Youth

If you would like an informal conversation before applying, contact us via the same email address. This will not influence the outcome of your application. We are committed to fair and inclusive recruitment. Please tell us if you require reasonable adjustments. Closing date for applications: Friday 27th February 2026 Interviews: Weeks commencing mid to late March 2026 (in person) For more information about us and our work, please visit our website.

Face Painter Volunteer

About The Role

As a face painter you will be out and about in the grounds, engaging with visitors to create memories and helping them and you to have a great day out!

We believe that the best way for people to understand and connect to wetlands is to experience them, so we awe-inspiring nature up close at Martin Mere Wetland Centre, visitors can explore unique wetland habitats and the amazing array of birds and mammals that inhabit them. Our volunteers help to welcome and inspire visitors.

Volunteers are an essential part of the WWT team. You’ll get a warm welcome, including information on training, equipment and anything else you need. 
 
If you are interested in volunteering for WWT but don’t wish to apply online, please email us or give us a call and leave a message with your name and number. 
 
Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts. 
 

About You 

This role will suit you if you:

• Have good communication skills and an outgoing personality
• Looking for some relevant work experience
• Have a willingness to talk to visitors both on a one-to-one level and to larger groups
• Are interested in education related activities and the natural environment
• Have excellent customer service skills
• Enjoy working with families and children
• Have previous experience of face painting
• Are happy volunteering on your own initiative under the direction of the Visitor Experience Manager

Please note that unfortunately this role is not suitable for Under 18’s.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love volunteering at WWT:
 

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

How to Apply: 

For more information on this fun role, and others, and to apply, please visit our website. 

We look forward to hearing from you!