Team administrator volunteer roles

The Role - Volunteer Operations Coordinator

Job Purpose:

At Tell My Truth and Shame the Devil C.I.C., our work depends on clarity, coordination and consistency. Operations are not just processes; they are the structure that enables people, programmes and purpose to function effectively. 

The Operations Coordinator ensures that organisational activity is aligned, visible and executed efficiently in line with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting teams, workflows and systems ensuring that day-to-day operations are coordinated, accountable and sustainable as the C.I.C grow.

This is not a purely administrative role. It is coordination-driven, systems-focused and central to how the organisation delivers impact behind the scenes.

This role exists to:

• Support the coordination and execution of day-to-day organisational activities 
• Translate organisational priorities into structured, actionable workflows 
• Maintain and improve systems that support operational efficiency and team alignment 
• Monitor progress, identify gaps and ensure timely follow-through across functions 
• Support compliance with safeguarding and organisational policies 
• Ensure consistency, documentation and scalability across operational processes 

You are the link between teams, systems, execution and organisational visibility.

About the role:

To provide operational coordination, execution support and oversight of day-to-day organisational activities ensuring that work is effectively implemented, tracked and aligned with the C.I.C’s mission and safeguarding values.

The Operations Coordinator ensures that work happens effectively, while the Operations Analyst ensures that work happens efficiently. Both roles are complementary: one drives execution, the other drives improvement.

Why This Role Matters

Strong operational coordination:

• Ensures that tasks, projects and priorities are clearly organised and executed effectively 
• Maintains safeguarding, compliance and ethical standards across all activities 
• Creates visibility of who is doing what across the organisation 
• Builds structured workflows that reduce confusion and duplication 
• Strengthens the organisation’s ability to deliver consistently and grow sustainably 

Without this role, organisational activity can become fragmented, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that work is delivered effectively and aligned with its purpose.

Experience Qualification and Requirements

Technical & Operational Skills

Strong proficiency in:

• Google Workspace (Docs, Sheets) / Microsoft Office (especially Excel) 
• Project, task and workflow management tools 
• Operational and coordination systems (e.g., HubSpot, Salesforce or similar platforms) 
• Ability to organise, track and maintain accurate operational data 

Coordination & Execution Skills

• Strong coordination and organisational ability across multiple activities 
• Ability to manage competing priorities and ensure timely delivery 
• High attention to detail with consistent follow-through 
• Ability to translate plans into clear, actionable steps 

Problem-Solving & Judgment

• Strong practical problem-solving skills 
• Ability to identify issues, gaps and inefficiencies in workflows 
• Sound judgment in escalation and decision-making 
• Ability to adapt quickly in a fast-moving operational environment 

Communication & Collaboration

• Excellent written and verbal communication skills 
• Ability to communicate clearly across teams and functions 
• Strong stakeholder management and cross-team collaboration 
• Ability to provide clear updates on progress, tasks and outcomes 

Organisational Awareness

• Strong understanding of how teams, workflows and priorities interact 
• Ability to think in terms of systems, coordination and execution 
• Awareness of operational dependencies and team alignment 

Professional Attributes

• Professionalism, discretion and reliability 
• Strong sense of accountability and ownership 
• Ability to maintain structure, consistency and confidentiality 

Qualifications

• Bachelor’s degree in Business Administration, Management or a related field (or equivalent practical experience) 
• Experience in operations, administration, coordination or similar roles (preferred) 
• Experience working within structured teams or multi-functional environments 

Preferred Background

• Operations 
• Business Administration 
• Project Coordination or related fields 

Preferred Experience

• Operations coordination or administrative support roles 
• Project or task tracking 
• Workflow or process coordination 
• Experience working in remote or volunteer-based organisations (advantageous)

Main Responsibilities/ Key Duties

Core Objectives:

• Ensure effective coordination and execution of day-to-day organisational activities 
• Maintain clear visibility of tasks, responsibilities and progress across all teams 
• Support timely delivery of projects, priorities and organisational goals 
• Strengthen accountability, communication and operational consistency 
• Enable smooth workflow execution across functions

1. Operational Coordination & Execution

• Coordinate and oversee daily operational activities across teams 
• Ensure tasks, projects and priorities are clearly assigned and executed on time 
• Translate organisational plans into structured, actionable workflows 
• Maintain momentum and continuity across ongoing activities 

2. Task Tracking & Progress Monitoring

• Track deliverables and monitor progress across teams and functions 
• Maintain centralised trackers (e.g., Google Sheets, project tools) 
• Follow up on action points to ensure completion and accountability 
• Ensure all task updates are accurate, visible and up to date 

3. Communication & Alignment

• Facilitate clear, consistent communication across departments 
• Act as a central coordination point between teams and leadership 
• Ensure alignment between priorities, timelines and deliverables 
• Provide structured updates on progress, risks and outcomes 

4. Meetings & Coordination Support

• Organise and support operational meetings across teams 
• Prepare agendas, capture notes and track action points 
• Ensure follow-through on decisions and assigned responsibilities 
• Maintain clear documentation of discussions and outcomes 

5. Systems & Workflow Management

• Maintain operational systems (emails, shared documents, trackers, workflows) 
• Ensure systems are organised, accessible and consistently used 
• Support on boarding, access and integration of team members into systems 
• Promote standardised processes and documentation practices 

6. Risk Identification & Escalation

• Identify operational inefficiencies, delays and bottlenecks 
• Proactively flag risks such as missed deadlines or lack of progress 
• Escalate complex, sensitive or high-risk issues to leadership 
• Support resolution by ensuring visibility and follow-through 

7. Cross-Functional Coordination

• Work closely with Team Leads, HR and Operations functions 
• Ensure coordination between teams to avoid duplication or misalignment 
• Support organisational cohesion through structured collaboration 
• Align execution with organisational priorities and capacity 

Scope and Boundaries for the Role

To ensure clarity and efficiency:

The Operations Coordinator WILL:

• Coordinate and track day-to-day operational activities 
• Ensure visibility, follow-through and alignment across teams 
• Support communication, structure and execution of workflows 

The Operations Coordinator WILL NOT:

• Make unilateral strategic or policy decisions 
• Replace Team Leads or assume ownership of departmental outputs 
• Independently enforce performance or manage staff 
• Take on purely analytical or reporting-focused responsibilities 

Working Relationship

The Operations Coordinator will:

• Report to the Director of Central Operations & Executive Coordination 
• Work closely with the Operations Analyst, Team Leads and support functions 
• Enable execution while supporting leadership direction 
• Act as a central coordination link across all teams 

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Timeliness and consistency of task and project execution 
• Visibility and accuracy of operational tracking systems 
• Effectiveness of communication and coordination across teams 
• Reduction in delays, bottlenecks and missed deadlines 
• Improved alignment and workflow efficiency across the organisation 

What Success Looks Like in This Role

Within the first 60–90 days, the Operations Coordinator should:

• Establish clear and functional task tracking and coordination systems 
• Ensure consistent follow-up and completion of key organisational activities 
• Improve visibility of responsibilities and progress across teams 
• Strengthen communication and alignment between functions 
• Support smoother, more efficient day-to-day operations 

Safeguarding, Quality & Delivery Risks

Safeguarding Risks

• Reduced oversight of shared systems and processes 
• Increased risk of misuse or mismanagement of sensitive information 
• Gaps in accountability and compliance monitoring 

Quality Risks

• Inconsistent standards and outputs across teams 
• Increased likelihood of errors due to lack of coordination 
• Reduced quality assurance and follow-through 

Delivery Risks

• Delays in project execution and missed timelines 
• Bottlenecks due to poor coordination 
• Reduced ability to meet organisational goals effectively

.

Membership Secretary

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our group is flourishing and we have a growing number of members who want to take part in our exciting program and challenging adventures. There is a lot of paperwork and payments to be completed and returned by parents and this has to be distributed, returned and logged along with the collection, chasing arrears and logging of membership fees. You will be working in conjunction with the Treasurer and Group Leader as well as being a Committee member.

Description

We are looking for someone to manage member registrations and termly membership renewals / fee collection. The membership secretary has a vital role to play at the start of each term and has an important role throughout the year maintaining members’ records as per GDPR guidelines.

The key tasks of the role are to:

• Maintain the database / spreadsheet of membership and parent details and enrol new members throughout the year.

• Discuss membership with potential new members, register new members and send out Welcome packs to new members.

• Ensure the parents and new member are comfortable in their first few months.

• Manage the membership renewal process at the beginning of each term. 

• Manage the distribution process of membership paperwork to include chasing missing paperwork. 

• Administration and chasing of unpaid / late membership fees.

• Work in conjunction of the Treasurer.

• Coordinate membership levels with Marketing manager to ensure membership is always full.

• Manage the Membership database, in addition to contact details, record Gift Aid Declarations, permission forms and any other relevant returned paperwork.

• Chase any non renewed members and archive as per GDPR guidelines as necessary.

• Conduct a membership audit if required by the committee and in liaison with the Group Leader.

• Respond to membership enquiries.

• Liaise with parents over any membership issues.

• Act as a member of the Committee.

• Attend training courses.

Ideally you should have / be:

• An ability to communicate with adults and young people, both verbally and in writing.

• An ability to organise and plan effectively.

• Office software literate.

• Build, maintain and facilitate effective working relationships with a wide range of people.

• Plan, manage and monitor your own tasks and time.

In addition you will need:

• Integrity.

• Committed to ensuring high standards.

• Flexible approach.

• Self-motivated.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future. The membership secretary is the authority on how membership is progressing year-on-year. You should be able to very quickly tell of growth / decline in membership amongst different age groups to inform the focus of the Marketing Manager and Group Leader.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  You will also have some fun, support a good cause and gain skills and experience. 

About the location

Where will the volunteer be working?

The volunteer can do most of the work remotely.

Travel Limit

• Mostly remote working but some availability to collect paperwork on Tuesday evenings, attend Committee meetings and the AGM in Solihull is required.

When will the volunteer be working?

Volunteer availability

• Mostly before and after Tuesday evenings (CAG’s meeting night 7pm - 9pm during term time) as this is when the paperwork / termly fees come(s) through and needs to be processed.

Estimate of time commitment

• 0 - 3 hours / week – the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Outreach Volunteers provide support to witnesses when they are attending court, as well as pre-trial and post-trial helping them to feel safe and informed. You will provide support to both prosecution and defence witnesses.

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training – this includes virtual training days as well as completing online learning modules. 

• Undertake an Enhanced DBS with Child Barred List check & be part of the DBS Update Service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications. 

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process. 

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Job Overview
We are seeking a dedicated and enthusiastic Volunteer Assistant to support our organisation's initiatives and community outreach programmes. This role is ideal for individuals passionate about public health, fundraising, and community engagement. As a Volunteer Assistant, you will play a vital role in assisting with various projects, educating the community, and helping to manage social media efforts to promote our mission.

Duties

• Assist in the planning and execution of community outreach events and fundraising activities.

• Support project management tasks by coordinating schedules, resources, and volunteer efforts.

• Educate community members about public health initiatives and available resources.

• Supervise volunteers during events to ensure smooth operations and provide guidance as needed.

• Manage social media accounts by creating engaging content to market our programmes and events.

• Perform administrative tasks such as data entry, record keeping, and maintaining volunteer schedules.

• Collaborate with team members to develop strategies for effective community engagement.

Qualifications

• Previous experience in public health or related fields is advantageous but not mandatory.

• Strong leadership skills with the ability to motivate and supervise a team of volunteers.

• Excellent project management skills with an organised approach to task completion.

• Proficient in social media management and marketing techniques to enhance outreach efforts.

• Strong communication skills, both verbal and written, with the ability to educate diverse audiences.

• A proactive attitude with a willingness to learn and adapt in a dynamic environment.

Join us in making a difference in the community while gaining valuable experience in a supportive environment!

Job Types: Part-time, Volunteer

Benefits:

• Casual dress

• Discounted or free food

• Employee discount

• Flexitime

• Free or subsidised travel

• Free parking

• Store discount

Work Location: In person

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats each year and the majority of these success stories are thanks to the dedication and effort of our passionate volunteers. Our recruitment support volunteers help local volunteer groups and teams by promoting volunteer roles, matching passionate cat loving volunteers to roles and informing potential volunteers about the variety of volunteer roles available at Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Identifying opportunities for volunteer involvement
• Planning volunteer recruitment campaigns
• Managing volunteer recruitment by advertising and promoting roles
• Overseeing the volunteer application process
• Meeting potential volunteers and providing information about roles
• Matching potential volunteers with suitable roles
• Promoting a culture of volunteering best practice

Time expectation 

Our recruitment support volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. 

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Finance Trustee - Citizens Advice

Citizens Advice South Lincolnshire is seeking a trustee with financial experience to help shape the future of our high-performing advice charity.

With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.

As a trustee, you will join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Previous Board experience would be an advantage, but is not essential.

You will guide the Board and the Chief Executive Officer on the key assumptions and financial implications of budgets and plans. You will use your financial knowledge and understanding to oversee the financial management of the charity and advise the Board.

You will monitor the charity’s financial performance and support the CEO and financial team in areas such as budgeting, clear and accurate financial reporting and financial compliance. This is an opportunity for you to:

· join a respected national charity

· make a positive impact for people in your local area, and

· gain valuable board experience and build leadership and strategy skills.

The time commitment is four in-person Board meetings and four or five remote committee meetings a year, a Board Away Day and an involvement of 1-2 days per month with the Finance Team. 

What do you need to become a trustee?

Trustees don’t need specific qualifications, but we expect all trustees to have 
six core skills: 

● Insight into the organisation: considering CASL’s objects and its public 
benefit strategically 
● Challenging constructively: clarifying facts; stimulating thought 
● Analysing issues: being objective; evaluating risks; using evidence; 
planning ahead 
● Weighing up opinions: using evidence; balancing long- and short-term; 
prioritising value 
● Interpersonal skills: communicating clearly; listening actively; 
supporting a healthy culture, and 
● Confidence and self-awareness: collaborating with others; treating 
everyone with respect.

In addition, as Finance Trustee you will need:

● financial literacy, including experience of creating and managing 
budgets 
● ability to interpret financial information and communicate it clearly, and 
● strong analytical skills. 

For this role, we also value:

● experience of working in finance, accounting and/or audit 
● experience in charity finance, SORP, or nonprofit financial management 
● familiarity with financial software, and/or 
● experience of Board or committee work.

Finally, competent trustees should have these six personal qualities to some 
extent, and demonstrate them in their behaviours: 

● Committed - motivated, dedicated, persevering; plays an active role. 
● Responsible - accountable, independent, reliable; accepts collective 
responsibility. 
● Trustworthy - ethical, principled; is a critical friend and focuses on 
continuous improvement. 
● Collaborative - team-oriented, approachable; builds relationships and 
seeks consensus. 
● Confident - independent; contributes constructively and expresses 
opinions courageously. 
● Thoughtful - curious, adaptable, open-minded; appropriately challenges 
the status quo. 

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in The Shires, Trowbridge. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

Why we want you

As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
• Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
• Attending events as a key SSAFA representative.
• Providing timely reports and information to SSAFA’s central office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
• Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.

The skills you need

• Motivating leadership with an ability lead a team of volunteers.
• Friendly and approachable
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
• Support and friendship from your local SSAFA branch and the wider SSAFA community.
• Use your skills, knowledge, and life experience to benefit others.
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Would you like to volunteer in a customer facing role at RNIB's Products for Life Store in London? Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our Products for Life Store the best possible experience when they come to us for information about our products and services or general enquiries. Products for Life Store consultations are a great way of customers finding out about the products that RNIB offers, and give customers the chance to try and view products.

The role involves welcoming customers and assisting customers to view and try products before they buy, recording purchases on the till (training will be provided) and some admin tasks such as using excel, checking stock lists and processing payments.

We are looking for volunteers with a welcoming and friendly nature, who enjoy interacting with customers and have some experience of Microsoft Office and Excel.

The Products for Life Store is a friendly and supportive team and ideally, you will have some flexibility to fit in with the needs of the Products for Life Store.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

Why join the Witness Service now 

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Outreach Volunteers provide support to witnesses when they are attending court, as well as pre-trial and post-trial helping them to feel safe and informed. You will provide support to both prosecution and defence witnesses.

Why volunteer with us?

• Make a difference - you will volunteer directly with witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2000 volunteers and staff. 

• Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training – this includes virtual training days as well as completing online learning modules. 

• Undertake an Enhanced DBS with Child Barred List check & be part of the DBS Update Service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications. 

Expenses 

• All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch. 

 Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in Elm Cross Shopping Centre, Bradford on Avon. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

homeWe're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.