Training volunteer roles
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Driving now necessarily required but candidate must be able to travel around to support the groups.
Pursuing the role
- Interview - 29/03/2026, time and location to be confirmed
- Welcome Event (Induction) - 26/04/2026, time and location to be confirmed
- Training for role - date, time and location to be confirmed
If you are successful you will need to undertake induction & training for role at these dates:
Closing date for these opportunities is: 22/03/2026
To apply for this opportunity please follow the link below:
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
- Interview - 01/06/2026, time and location to be confirmed
- Welcome Event (Induction) - 27/07/2026, time and location to be confirmed
- Training for role - date, time and location to be confirmed
If you are successful you will need to undertake induction & training for role at these dates:
Closing date for these opportunities is: 31/05/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.
Purpose of the role:
The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement.
About the role:
As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience managing social media platforms, including content creation, scheduling and audience engagement.
- Experience designing and delivering digital education programmes or training courses.
- Skilled in facilitating online workshops, webinars or interactive learning sessions.
- Ability to create multimedia learning materials such as videos, presentations and guides.
- Ability to support learners in building practical digital skills.
- Knowledge of major social media platforms, digital tools and safe online practices.
- Strong communication skills for clear instruction and guidance.
- Ability to design, deliver and evaluate digital learning content effectively.
- Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
- Practical experience demonstrating digital content creation, online facilitation or programme management.
Desirable / Can Be Developed:
- Experience or strong interest in social media, digital content creation or online community engagement.
- Strong interest in community education, inclusion and positive digital participation.
- Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns).
Qualifications:
- Formal qualifications are not required but desirable.
- Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.
Main Responsibilities/ Key Duties
- Design and deliver educational programmes, workshops and learning resources on social media literacy.
- Develop training on digital safety and responsible online behaviour.
- Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
- Develop engaging, practical learning experiences for diverse audiences.
- Update and adapt learning materials to reflect changes in social media platforms and digital practices.
- Align digital media training with organisational goals and programme objectives.
- Provide practical guidance to ensure learners can apply digital skills confidently.
- Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
- Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
- Maintain records of learning activities and progress to inform programme improvements.
- Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
- Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
- Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
- Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.
What This Role Offers You:
- Leadership experience in designing and delivering digital literacy and media education programmes.
- Personal and professional growth through hands-on engagement with diverse community members.
- Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
- The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.
What This Role Is Not For:
- Individuals seeking purely administrative or technical work without engagement or training responsibilities.
- Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
- People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you.
- Apply now and become a key driver of transformative digital education.
A Final Word
Data is about people, not numbers. Trust is built through care and accuracy.
If you know that: Respect keeps relationships strong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Stroke Association - Fundraising Project Volunteer
Our Regional Fundraising Team work closely with individuals, groups, and organisations who are raising money for us or have the potential to raise funds. This can be through our campaigns, active challenges, partnerships or through their own ideas. Fundraising is important to our charity as our specialist support, research and campaigning are only possible with the generosity of supporters. In this role you will help with projects that will help us find new fundraising supporters, help with promoting our campaigns or be involved with ensuring our supporters have a fantastic experience
What the role involves:
As a fundraising project volunteer, there are a wide range of activities that you might be involved with. When you enquire about volunteering, we will find out about your interests and skills to find the right projects for you to support us with. Tasks may vary throughout the year. They include:
- Researching organisations and community groups that may be able to support the charity financially.
- Promoting our fundraising campaigns in communities to encourage them to get involved.
- Helping ensure our supporters have a great experience by thanking them, wishing them good luck or sharing charity updates. This could be through cards, emails or phone calls.
- General administrative tasks on word or excel.
- Support with our events in person if they are near to you. This could involve meeting fundraisers, cheering along our runners or talking about the charity.
Who the role might suit:
- To be an effective fundraising project volunteer you will need a methodical approach to work and be able to follow agreed systems and processes.
- Our fundraising project volunteers need to be thorough with a good eye for detail, and able to use office equipment and relevant computer software.
- Some of the tasks involved will need you to be someone who can communicate effectively in writing, over the phone and in person.
- You will have ongoing support from our staff but will spend much of your time working on your own so you will need to be someone who is comfortable working without direct supervision.
What the role can offer you personally:
- Being a fundraising project volunteer means you will gain practical experience of working in a busy team, supporting our ongoing work and on a variety of projects that make a real difference to people’s lives.
- The role provides an opportunity to learn new keyboard and IT skills and use various software and database packages.
- Fundraising project volunteers also find it helps them develop new skills with a well-respected charity which can improve their CV and employability.
- You would be able to see how your support has made an impact by seeing the amount of money raised or hearing feedback from our supporters.
Training for this role:
We provide all of our volunteers with training, so they feel confident in the role and give the best possible support to stroke survivors.
Essential training for the role will include some modules on our learn system, such as GDPR, safeguarding and information security. Other training may be required depending on the tasks you complete. We will confirm this as part of your induction.
We also offer a range of optional training courses to support you in your role and to support your knowledge of the Stroke Association.
We also offer ongoing support and expenses where appropriate.
Where and when you would volunteer:
The role is a remote volunteering role that you will complete from home at a time that suits you. There may be times when we invite you along to virtual meetings, but times would be discussed.
A Disclosure and Barring Service (DBS) check, an Access NI check or membership of the Protecting Vulnerable Groups (PVG) scheme is not required for this role.
Our vision is for there to be fewer strokes, and for people affected by stroke to get the help they need to live the best life they can.
Our core purpose is to be the trusted voice of stroke survivors and their families. We want to drive better outcomes in stroke prevention, treatment and lifelong support for everyone affected by stroke.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
We are seeking dedicated and compassionate Volunteers to join our new drop in group in Herford that take place on 2nd Thursday of month, 10:30-12:30. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.
This role is perfect for retired healthcare or student healthcare professionals or trainee speech and language students.
The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.
Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.
Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.
Responsibilities
- Provide companionship and support to individuals, particularly those living with asphasia.
- Assist in organising activities that promote social interaction and engagement.
- Communicate effectively with participants, ensuring their needs are understood and met.
- Help maintain a safe and welcoming environment for all participants.
- Collaborate with other volunteers to enhance the group.
Qualifications
- An understanding or knowledge in aphasia is desirable.
- Strong communication skills, with the ability to engage effectively with diverse groups.
- Proficiency in IT, including familiarity with common software applications.
- A compassionate and patient attitude towards individuals in need of support.
This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Can you inspire, energise and motivate young people aged 12-18 years?
Do you enjoy making a real difference to the lives of young people?
Detailed description
Mentoring within One YMCA is delivered through the youth team and volunteers. Young people aged 13-19 years can access the service which provides support and encouragement for young people to work towards their goals.
Mentors and mentees are paired based on experience, expertise and support needed.
This project will last for up to a year with each young person, with an average of 3-4 hours per month being given to the young person and their support.
Training for this role is due to commence on 22nd January 2025 (Time and Location TBC)
Pay: This is a voluntary role; however, expenses will be covered.
Key Responsibilities:
·To attend full induction training and complete all relevant child protection checks
·To arrange to meet with your mentee for 1-3 hours a month over a period of 12 months, in a public place.
·To prepare for your mentoring sessions with the purpose of progressing with their mutually agreed goals.
·To offer tailored support to your Mentee in areas such as confidence and resilience building, accessing services, careers focus and development. You may be working on a number of areas as the needs of your Mentee present themselves.
·To safeguard and promote the wellbeing of your Mentee.
·To complete feedback, monitoring and evaluation forms.
·To liaise with the mentoring coordinator for support in delivery of sessions where needed.
·To help identify the support that your Mentee requires, reporting any concerns you have to the mentoring coordinator.
·Completing regular reviews with your Mentee and mentoring coordinator.
·Any other reasonable task that is associated with the role.
Personal Specification:
Experience:
- Experience of working with young people
- Experience of working with young people from a variety of backgrounds
Skills:
- Ability to work on own initiative and a willingness to prepare for each session
- Ability to use online video platforms such as Microsoft Teams
- Ability to think creatively and problem solve
- Good communication skills
- Good organisational skills
- Ability to work as a part of a team
- A willingness to meet the young person in a public space
Personal Qualities:
- An interest in working with young people
- Ability to engage with a young person
- The willingness to have an open mind and non-judgemental approach to supporting a young person in their mentoring journey
- Ability to cope with potentially difficult conversations or situations
- Commitment to the mentoring project and to the Mentee
- Motivated by promoting the wellbeing of young people
- Commitment to and ability to work in accordance with ethos of One YMCA, their polices and boundaries
Other:
- Willing to undertake and induction and training
- Willing to provide 2 references
- Willing to undergo an enhanced Disclosure and Barring check (DBS)
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Challenging times need capable and committed individuals.
The Gambling Harms space is undergoing a generational transformation as the commissioning structure transitions across to a new Statutory Levy based funding model. This change presents many imminent challenges and creates a space where the major stakeholders have little to no in-house subject expertise (around gambling harms) and where the previous formal pathway to Lived Experience involvement in system design and commissioning has been lost.
At this crucial time the Gambling Lived Experience Network is undergoing its own transformation to be able to step up and create meaningful engagement with an increasingly complex and layered stakeholder framework.
We are therefore looking for individuals with confidence, shared purpose, and proven abilities to join our board of trustees and help steward a growing charity during a crucial time in both GLEN's own development and also to help us shape the evolution of the wider gambling harms space.
There has quite simply never been a more important time to join our board, or to get personally involved in helping shape a massively under recognised but socially significant area of human adverse experience which currently impacts upwards of 10 million UK adults at any one time.
As a charity trustee you will be acting in an unpaid capacity but will be contributing so much to supporting the wellbeing and protection of literally millions of vulnerable individuals and families. It is a big ask, and a big challenge, but one which we believe is ultimately worth taking on.
We are ready for the challenge... are you?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Share’s trustee team has responsibility for overseeing strategy and performance. Share currently has eight trustees, and is looking to recruit up to three more with the enthusiasm, skills and commitment we need to help guide Share through the next phase of its development. Trustees are supported by Share’s Senior Leadership Team led by the Chief Executive.
The full Board meets six times a year. Meetings are in person and usually take place in the evening, with the exception of an annual away day. In addition, Trustees will usually sit on one of our Board Sub-Committees which meet four times a year with meetings taking place virtually.
Who we are looking for
We strongly believe that diversity of thought and experience directly contributes to better organisational outcomes, and that the composition of the Charity’s leadership should be reflective of the diversity of Share’s student body.
Prospective Trustees must have a commitment to Share’s vision and values, and a passion for making a difference in the lives of disabled people. Share is keen to encourage applications from:
- Individuals with strong financial credentials, ideally a Chartered Accountant, who will sit on our Finance Sub-Committee
- An HR professional, who will sit on our HR and Safety Sub-Committee
We are particularly keen to encourage applications from groups currently under represented on the Board, including people who have lived experience of disability or of caring for someone with a disability, and those from minoritised ethnic backgrounds.
You don’t have to have been a trustee before – we are a welcoming, supportive team and will help you to succeed whether you’re a first-time Trustee or you have extensive experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - Date, time and location to be advised
Training for role - Date, time and location to be advised
Closing date for these opportunities is: 30/03/2026
To apply for this opportunity please follow the link below:
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter
If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - date, time and location to be advised
Training for role - date, time and location to be advised
Closing date for these opportunities is: 28/12/2026
To apply for this opportunity please follow the link below:
Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement.
The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do:
- Community fundraising
- Talks and demonstrations
- Support at events
- Volunteer welfare
- Community Roadshows
- Supporting national campaigns
- Counting and banking money
- Booking events
- Supporting Networks
- Administration support
- Writing thank you and community letters
- Media and social media
- Community news and Network newsletters
Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - dates, times and location to be advised,
Training for role - dates, times and location to be advised,
Closing date for these opportunities is:30/06/2026
To apply for this opportunity please follow the link below:
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
We will be running a number of information events locally. The date and location within West London will be shared soon. If you require this information, please contact the hiring manager listed at the bottom of this advert.
Invitation to selection events will be shared with candidates once an application is received.
Please only apply if you are meet criteria below: Based in West London (Live or Study) and able to attend Selection and interview Day and all of the dates of the chosen course (option 1 or 2) Interview and Selection Day 28th March 2026 ER Course: Option 1: 13-14 June; 27-28 June, 11-12 July 2026 Option 2: 20-21 June; 4-5, 18-19 July
If you are successful you will need to undertake induction & training for role. This will include a 6-day in-person training course split over three weekends.
Closing date for these opportunities is: 20/03/2026
To apply for this opportunity please follow the link below:
We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Events Services Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 17/03/2026.
To apply for this opportunity, please follow the link below
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for volunteers to assist with the day to day running of our shops located across north east Essex. Volunteer vacancies are available in various shop locations.
Duties of the role include the following:
(Note - Not all the tasks apply to every shop and will be dependent on which shop; type of tasks required for that area and your level of experience)
- Customer service
- Operating till & cash handling
- Signing customers up to Gift Aid scheme & inputting gift aid data if required
- Preparing donated goods for sale
- Ensuring recyclable goods are put in appropriate place
- Pricing as outlined by the shop manager
- Display and merchandising (may include transferring items from one display to another)
- Stock control
- Sorting donated goods (this may include lifting or moving moderately heavy items such as sacks of donated clothes or boxes containing books in some areas)
- Light cleaning duties and using an iron or steamer to press donated clothes
For coffee shops only:
- Operating coffee machines, serving customers and clearing and wiping down tables
- Ensure good food hygiene, health and safety and fire regulations are adhered to at all times
Training & supervision
- All required training, including till operation, gift aid and health & safety will be provided.
- For coffee shops you will be required to undertake online food hygiene training courses.
Knowledge & experience required
- Some customer service experience would be advantageous
- Ability to remain calm while listening to a customer complaint
- Ability to handle cash
- Excellent communication skills
- Previous experience of working or volunteering in a retail environment desirable
- Ability to use electronic tills and devices
- Friendly and approachable manner
Personal attributes
- Passionate about St Helena
- Attention to detail
- Comfortable handling cash
- Excellent communication skills
- Personable and approachable
- Reliable, trustworthy and flexible to meet the demands of the business
- Team player with a friendly outlook



