Training management volunteer roles
Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.
With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.
As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.
We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.
What do you need to become a trustee?
Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:
● Insight into the organisation: considering CASL’s objects and its public benefit strategically
● Challenging constructively: clarifying facts; stimulating thought
● Analysing issues: being objective; evaluating risks; using evidence; planning ahead
● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value
● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture
● Confidence and self-awareness: collaborating with others; treating everyone with respect.
The Board also values specialist skills as assets among its members:
● experience or qualifications in:
‣ business or charity leadership
‣ equity, diversity and inclusion
‣ facilitation
‣ finance and accountancy
‣ human resources
‣ IT, AI or digital media
‣ law or governance
‣ local government
‣ marketing, PR or communications
‣ risk management, or
‣ strategy development
● past experience as a client or service user of this (or a similar) organisation
● a track record of charitable fundraising, or
● being an effective chair.
Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:
● Committed - motivated, dedicated, persevering; plays an active role.
● Responsible - accountable, independent, reliable; accepts collective responsibility.
● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.
● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.
● Confident - independent; contributes constructively and expresses opinions courageously.
● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo
Please see the attached Information Pack for the Trustee Role Description and how to apply.
Also attached is the Trustee Application Pack and Trustee Recruitment Advert
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
Are you passionate about using technology to empower communities and drive social change?
Tell My Truth and Shame the Devil C.I.C. is seeking a dedicated Technical Systems & Platform Liaison to join our founding volunteer team. This role is pivotal in connecting our technical infrastructure with the operational and community-facing needs of the organisation, ensuring our open-source membership platform and systems function seamlessly to support survivors, marginalised communities and emerging leaders.
About the role:
As the Technical Systems & Platform Liaison, you will act as the bridge between the CIC’s technical teams, leadership, and community members. You will ensure that digital systems are effectively implemented, maintained, and optimised to serve our mission. This is a hands-on, multi-faceted role combining strategic coordination, operational oversight, and community engagement, providing you with unique experience in systems management and collaborative leadership.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience in digital platform management, IT operations, systems administration or similar roles where platform functionality and user support were key responsibilities.
- Ability to monitor system performance, identify issues and implement improvements to ensure reliability, scalability and security.
- Act as a liaison between technical teams and end-users to communicate requirements, issues and solutions effectively.
- Ensure that technical systems and platforms operate efficiently, securely and meet organisational needs.
- Maintain the integrity, reliability and performance of organisational platforms and systems.
- Provide guidance, training and documentation to staff, volunteers and community members to improve platform adoption and utilisation.
- Strong problem-solving and troubleshooting skills, with the ability to diagnose technical issues and propose practical solutions.
- Ability to plan, prioritise and manage multiple tasks, projects and deadlines simultaneously.
- Work closely with developers, IT staff and platform users to ensure system requirements and issues are clearly communicated.
- Degrees, diplomas, or certifications in IT, systems management, computer science or related fields are desirable but not essential.
Desirable / Can Be Developed:
- Experience or interest in working with technical systems, digital platforms or IT support environments.
- Ability to act as a bridge between technical teams and non-technical stakeholders.
- Awareness of system integration, data flow or platform coordination concepts, with willingness to learn.
Qualifications:
- Formal qualifications are not required but desirable.
- Relevant study, training or experience in IT, digital systems, computer science or a related field is valued.
- Willingness to complete required induction, safeguarding or data protection training.
Main Responsibilities/ Key Duties
- Coordinate communication and workflow between technical teams (e.g., platform engineers, digital design specialists) and leadership or membership teams.
- Act as a liaison to ensure both technical and non-technical teams understand project goals, priorities and deliverables.
- Work with leadership, staff and membership teams to identify platform needs or improvements.
- Ensure implementation aligns with CIC’s objectives, standards and strategic priorities.
- Monitor system performance, user experience and platform functionality.
- Track platform usage, functionality and user feedback to identify potential issues or areas for improvement.
- Ensure system operations comply with data protection, safeguarding and security policies.
- Provide hands-on guidance on using digital platforms, tools and systems effectively.
- Maintain clear and up-to-date records of technical processes, configuration settings, workflows and platform updates.
- Implement safeguards to protect vulnerable users and sensitive organisational information.
- Provide guidance to staff and volunteers on safe data handling, secure system use and adherence to organisational policies.
- Collaborate with leadership, technical teams and stakeholders to define long-term goals and priorities for digital platforms and systems.
- Ensure that proposed developments align with organisational strategy, community needs and compliance requirements.
- Provide advice and practical support to users to minimise downtime and optimise platform use.
What This Role Offers You:
- Leadership experience in managing and coordinating complex digital systems within a mission-driven organisation.
- Personal growth through hands-on problem-solving, strategic thinking and collaborative team leadership.
- The opportunity to contribute directly to building systems that empower survivors and marginalised communities.
- The satisfaction of shaping the infrastructure and processes of a pioneering, values-led CIC.
What This Role Is Not For:
- Individuals seeking traditional corporate hierarchy, purely financial reward or rigid structures.
- Those unwilling to work within a collaborative, anti-capitalist and community-driven environment.
- People expecting pre-built systems or hands-off technical roles—this position requires active.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- If you are ready to use your technical coordination skills to make a real-world impact and support the creation of innovative community systems, we want to hear from you.
- Apply now and be part of building a platform that transforms truth into action.
A Final Word
Technology is a tool to empower people. Bridge the gap between technology and people
If you know that: Keeps people connected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ADMINISTRATOR
Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch Remap Email and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow Remap policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
Where will I volunteer?
The Administrator role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their Administrators tend to be based in the area the branch covers.
If it works better for you, however, there’s a possibility this role could be done remotely.
Time commitment
This also varies, but it’s generally around 1-2 hours a week.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a dedicated Volunteer Treasurer to join our Board of Trustees and help guide the financial well-being of the charity as we grow and respond to increasing need. Becoming a Treasurer at Shiloh means more than just numbers. You’ll be helping us build stronger futures for some of the most vulnerable people in our community. It’s a chance to use your skills for good and to be part of a dedicated, friendly team.
As Treasurer, you will:
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Work closely with the Board, Chief Executive, and Finance Manager
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Ensure our finances remain sustainable, compliant, and transparent
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Be part of a passionate team committed to lasting change for people affected by homelessness
General Responsibilities of a Trustee
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Ensure the charity focuses on its purpose and all activities align with its aims and objectives
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Comply with the governing document and meet all legal requirements
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Act in the charity’s best interests
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Prepare for meetings, seek advice when needed, and make informed decisions
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Contribute to Shiloh’s strategy and policies, and support and guide the Chief Executive and staff team
Specific Responsibilities of the Treasurer
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Ensure the charity’s financial affairs are legal, constitutional, and in line with accepted accounting practice and Charity Commission guidelines
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Oversee accurate record-keeping and effective financial procedures and controls
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Lead the Finance Sub-Group (with the CEO and Finance Manager) to monitor financial health and report key updates at Board meetings (e.g. income/expenditure, balance sheet, cash flow, reserves)
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Oversee the timely preparation of the annual budget and recommend its adoption to the Board
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Guide trustees in assessing the financial viability of plans, proposals, and feasibility studies
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Ensure financial resources meet both present and future needs
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Maintain a robust overview of financial risks facing the charity
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Oversee the production of financial reports, returns, accounts, and independent examinations
What We’re Looking For
Knowledge and Understanding
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Experience in charity finance and fundraising
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Financial qualifications (desirable)
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Previous Treasurer experience (desirable)
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Trustee board or committee experience
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Knowledge of restricted, unrestricted, and designated funds
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Knowledge of Gift Aid
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Understanding of governance and the voluntary sector
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Awareness of the legal duties, responsibilities, and liabilities of trusteeship
Key Skills and Abilities
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Strong analytical skills to assess proposals and financial implications
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Ability to lead Finance Sub-Group meetings ahead of Board meetings
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Availability to provide occasional ad hoc support to staff on finance-related queries
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Able to build strong relationships and act as an ambassador for Shiloh
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Collaborative team player who values diverse perspectives
Personal Attributes
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Commitment to Shiloh’s vision and values
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Good listener, open to feedback and other perspectives
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Positive, problem-solving attitude
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High integrity and commitment to the Seven Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, leadership
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.
Our Work Environment Includes:
- On-the-job training
- Growth opportunities
- A relaxed atmosphere
- Flexible working hours
Job Description
SAPUK is looking for volunteers to assist with our support services, which run daily from 6am to 11pm. Volunteers will engage through our instant messaging support line, which operates via Meta and offers anonymous communication via our website. The service is managed through a free app, available for download on all smart devices.
Over the years, our dedicated team has supported countless individuals, helping them overcome feelings of distress and guiding them away from the darkness. As a volunteer, you’ll be part of a compassionate team, committed to providing life-changing support.
SAPUK offers regular training to help volunteers enhance their skills and gain invaluable experience. Volunteers will become part of a supportive, collaborative team that prioritizes mental health and the well-being of both those we serve and our volunteers.
Volunteer Requirements:
- A minimum of 6 hours per week (one shift, or split into two 3-hour shifts).
- Flexible shift options to fit your schedule, with shifts ranging from 6am to 11pm.
- We’re looking for individuals who can commit to at least one shift per week, though we’ll work to accommodate your availability.
Shift Patterns Available:
- 6am - 12pm
- 6am - 9am
- 9am - 12pm
- 12pm - 6pm
- 12pm - 3pm
- 3pm - 6pm
- 6pm - 11pm
- 6pm - 9pm
- 9pm - 11pm
Application Process:
- You must be based in the UK (no overseas applications accepted).
- Strong attention to detail and excellent communication skills are required.
- Strong proficiency in English is essential.
- Successful candidates will be contacted to complete an application and confidentiality form and provide two references (one work-related, one educational or work-related).
- Following the submission of the forms and references, we’ll arrange a call to discuss the role, then provide you with a training video.
- Volunteers will be added to our WhatsApp groups, and you’ll begin shadowing more experienced team members before taking on your own chats.
- Shadowing typically requires 9-18 hours, depending on your confidence level.
Please note: This role may be distressing at times. Our team is incredibly supportive, and volunteers are encouraged to reach out to team members whenever necessary.
Person Specifications
If you’re passionate about mental health and want to help those in need, SAPUK is the place for you. As a volunteer, you’ll make a significant difference while joining a caring and selfless team.
Requirements:
- Must be 18 or older.
- Minimum commitment of 6 hours per week, with flexible scheduling options.
- Must have WhatsApp and Facebook (or be willing to get them).
- A working email address and phone number linked to WhatsApp are required.
- Willingness to download an additional app and join multiple WhatsApp groups to communicate with the SAPUK team and support individuals.
Benefits:
- Remote work (work from home)
- Gain valuable experience
- Be part of a supportive team
- Work flexible hours, including days, nights, and weekends
- Volunteer benefits package
Job Type:
- Volunteer
Location:
- Remote (UK-based applicants only)
Job Type: Volunteer
Pay: None (Voluntary)
Expected Hours: Minimum 6 hours per week
Schedule:
- Day shift
- Night shift
- Weekend availability
Licence/Certification:
- DBS (preferred, not essential)
Work Authorization:
- Must be based in the UK
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.
You expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Disseminating relevant organisation-wide information and updates to the branch volunteers
- Supporting engagement and communication between the branch and wider organisation
- Drafting committee meeting agendas and taking and sharing meeting minutes
- Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
- Supporting the administration and update of the branch annual plan
- Sign-posting queries from members of the public
- Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided
Time expectation
Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Recruitment Officer to lead SSI’s recruitment activities. This role will focus on attracting, selecting, and supporting team members across SSI’s operations, ensuring they are welcomed, trained, and empowered to contribute to our mission and social impact.
Key Responsibilities
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Develop and deliver recruitment campaigns across relevant channels.
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Respond to applications and enquiries, guiding candidates and volunteers through the recruitment process.
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Review applications, coordinate interviews, and facilitate the selection process for all roles.
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Coordinate onboarding and induction, including role information, training, and support materials.
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Maintain accurate recruitment records, role descriptions, and schedules.
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Work with team leads to identify staffing and volunteer needs and ensure timely recruitment to fill operational gaps.
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Support engagement, retention, and recognition initiatives to build a motivated, diverse, and committed workforce.
Core Duties
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Ensure recruitment practices align with SSI’s mission, values, and compliance standards, including safeguarding and equality policies.
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Exercise professionalism, diligence, and integrity in all recruitment and onboarding matters.
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Safeguard confidentiality and data protection in handling candidate and volunteer information.
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Collaborate with internal teams to design clear, accessible role profiles that meet operational needs.
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Contribute to projects or committees related to recruitment, HR, or organisational development as required.
Expectations of the Role
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Attend and contribute to team meetings and planning sessions.
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Stay informed about best practice and trends in recruitment, volunteering, and workforce development.
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Participate in initiatives or campaigns where staffing and volunteer support are key.
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Maintain confidentiality and uphold SSI’s ethical standards, including diversity, equity, and inclusion.
About You
Essential
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Commitment to SSI’s mission and social impact.
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Strong communication, collaboration, and organisational skills.
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Experience in recruitment, HR, or volunteer management.
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Confidence in engaging with people from diverse backgrounds and building positive candidate experiences.
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Excellent attention to detail and ability to manage multiple recruitment processes simultaneously.
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Proficient with IT tools including email, spreadsheets, and recruitment platforms.
Desirable
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Knowledge of social enterprise, community organisations, or nonprofit operations.
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Understanding of safeguarding, equality, diversity, and inclusion in recruitment.
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Experience with applicant tracking systems, volunteer databases, or HR software.
What We Offer
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The opportunity to contribute to a purpose-driven social enterprise with measurable community impact.
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Practical, hands-on experience in recruitment, onboarding, and workforce management.
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Access to professional development, networking, and career growth opportunities.
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Reimbursement of reasonable travel and meeting expenses.
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The chance to influence SSI’s people strategy and help build a motivated, diverse, and high-performing team.
How to Apply
Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Volunteer Fundraising Officer to support SSI’s financial sustainability and growth. This role will focus on securing funding through grant writing, donor engagement, and community fundraising initiatives, ensuring SSI can continue delivering its mission and expanding its social impact.
Key Responsibilities
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Identify, research, and pursue grant opportunities, donor funding, and community fundraising streams.
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Develop high-quality, persuasive, and compliant funding proposals and applications.
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Maintain SSI’s funding tracker, calendar, and reporting systems.
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Build and maintain relationships with funders, local partners, and community stakeholders.
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Support outcome and impact reporting to funders and the board.
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Contribute to SSI’s fundraising strategy and advise on opportunities for growth.
Core Duties
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Ensure fundraising and grant activities align with SSI’s mission and compliance standards.
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Exercise professionalism, diligence, and integrity in all fundraising matters.
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Safeguard financial accuracy and transparency in proposals and reports.
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Collaborate with internal teams to gather data, stories, and supporting evidence for applications.
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Create compelling marketing materials to promote fundraising initiatives across various channels.
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Join working groups or project committees related to fundraising and development.
Expectations of the Role
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Attend and contribute to team meetings and planning sessions.
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Stay informed about trends in funding, social enterprise, and community development.
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Participate in project groups or campaigns where relevant to fundraising objectives.
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Maintain confidentiality and uphold SSI’s ethical standards, including diversity and inclusion.
About You
Essential
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Commitment to SSI’s mission and community impact.
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Strong communication, collaboration, and organisational skills.
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Experience in fundraising, grant writing, or donor management.
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Solutions-driven mindset, with attention to detail and accuracy in proposals and budgets.
Desirable
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Knowledge of social enterprise, food systems, sustainability, or community engagement.
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Understanding of finance, governance, or nonprofit operations.
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Lived experience of food insecurity or involvement in community-led initiatives.
What We Offer
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Opportunity to contribute to a purpose-driven social enterprise with measurable community impact.
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Hands-on experience in fundraising, grant writing, and donor management.
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Networking opportunities through community events and partnerships.
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Reimbursement of reasonable travel and meeting expenses.
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Training and professional development to support growth and impact on SSI’s mission.
How to Apply
Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role and relevant experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Holds the Line Where Community Meets Trauma
Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.
This is not a passive moderation role. It is a systems and safety leadership role.
Purpose of the Role
This role is responsible for:
- Protecting members from harm.
- Preventing retraumatisation.
- Upholding community standards.
- Supporting moderators and volunteers.
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.
Experience Qualification and Requirements
Essential experience
- Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
- Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
- Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
- Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
- Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.
Essential skills
- Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
- Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
- Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
- Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
- Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
- High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
- Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.
Desirable (not essential)
- Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
- Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
- Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.
Training / qualifications
- Formal safeguarding training is desirable but not essential.
- Training and clear CIC-specific protocols will be provided.
Main Responsibilities/ Key Duties
- Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
- Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
- Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
- Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
- Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
- Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
- Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
- Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
- Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
- Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.
This role is not suitable if you:
- Avoid conflict or boundary-setting.
- Want purely creative or social engagement.
- Are seeking unstructured peer support roles.
- Are unable to step back emotionally when required.
- Expect immediate paid employment
Important to Be Clear
This is:
- A volunteer role during the build phase.
- A role with real authority and responsibility.
- Not symbolic — decisions made here directly affect safety
Paid roles will be introduced as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to:
- A safeguarding and scenario-based discussion.
- A boundaries and escalation conversation.
- If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.
A Final Word
Community safety is about people, not control.
If you know that: Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunities at Coombe House Farm
Our farm is in the early stages of an exciting journey. We are already cultivating a vibrant mix of fruit and vegetables, including our no-dig beds, polytunnels and orchard. We currently care for chickens, ducks, sheep and guinea pigs with more animals being introduced as the site develops. We are expanding and would love volunteers to join our friendly team!
Interested in volunteering? Please contact Claire Taylor, Assistant HR Manager for further details. We are always happy to discuss how you can get involved. We can then advise you of the application process and next stages.
Our mission for Coombe House School is to be the region’s leading special educational needs and disability (SEND) school.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We create sensory activities, challenges and games featuring our bespoke disabled characters and take them to a variety of events and other organisations. And this is where you come in! We need volunteers to do lots of different jobs from big too small. Whether it's preparing activities, setting up, speaking to people or helping pack up, there's plenty to do.
Why?
- Providing a safe space for families who would otherwise find bigger events difficult.
- Promote education and awareness of inclusion around disability.
Who are you?
We are not looking for robots, we want your uniqueness. Generally speaking you will have a;
- Fun loving personality
- Be Patient
- Enthusiastic even when your playing the same game for the 50th time that day.
What do we need from you?
- To have a DBS check (preferably be on the update system)
- Be willing to undertake our training programme
- Sign our volunteer contract (if you disagree with anything in the contract please feel free to discuss it with us.)
What can you expect from us?
- We don't currently ask us our volunteers to be on a rota. Your time is precious and we are thankful for however much you are willing to give to us.
- We have a proactive and positive approach to disability and illness. We will make any and all accommodations you require. If you would like to arrange a confidential conversation please contact us and we shall arrange to speak.
Please let us know if you require adjustments. Please note any and all information will be kept in the strictest of confidence.
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.
What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.
What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies
In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers
How often will I be needed?
- 4 Hours per Month
Key requirements
- This role requires 1 reference.
Location
Region
- Northern Ireland
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people
Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!
Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions.
Pedal Away is a community-based cycling scheme that enables people to ride, regardless of their age, ability or cycling experience. We have Pedal Away Cycle Hubs at a limited number of locations which will allow you to realise your passion for all things two-wheels. Our Pedal Away rides are pitched at a level so that anyone can join in no matter how long it's been since you were last on a two-wheeled bike. They are social rides aimed to turn people from beginner to independent and confident cyclist, away from traffic and are led by experienced ride leaders.
We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in!
What You’ll Get Involved with:
-
Support people to use adapted cycles during sessions
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Help with setting up and packing away equipment
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Provide a friendly, welcoming environment for participants and families
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Be part of a fun and supportive volunteer team
Volunteer Benefits
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Claim reasonable expenses in line with our Volunteer Expense Policy
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Receive a Wheels for All branded uniform
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Access volunteer training courses to support your development
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Be part of an inspiring, positive, and supportive charity culture
No experience? No problem!
We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers.
What are we looking for?
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An approachable and friendly nature
-
Good interpersonal and communication skills
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Empathy and an understanding of individual needs
-
Patience and an inclusive approach to engagement
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Adaptability and flexibility in changing situations
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A team-oriented attitude
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Positivity, honesty, and integrity
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Strong organisational skills and the ability to take initiative
-
Some cycling experience is helpful but not essential
Why volunteer with us?
“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer
“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer
You’ll Gain:
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Confidence and new skills
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Connections and friendships
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Improved mental wellbeing
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A chance to be part of a national movement for inclusive cycling
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Recognition through social events, newsletters, and volunteer awards
Join us—and help make cycling accessible for all!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Volunteering Opportunities
Kensington
Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!
Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.
Availability: The shop is open Monday - Saturday 10:00-18:00 and Sunday 11:00-17:00
Location: 211 Kensington High Street, London, W8 6BD
Supervised by: Community Shop Manager/Assistant Manager
Why volunteer with Shelter?
Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun.
What can I do?
After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.
- Volunteering in the shop
Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
- You will not undergo a criminal record check for this role
- Volunteering in the community
Our Van Driver’s mates are out and about supporting drivers with delivering and collecting stock throughout the local area. They play a key part in getting donations to and from shops. This role does require the ability to lift heavy items.
- Volunteering in a leadership role
Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.
Skills and Experiences Required:
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.
Induction, Learning and Development:
To enable you to take part in this opportunity Shelter will:
- Welcome you with a Volunteer Handbook
- Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
Benefits of volunteering with Shelter…
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable experience in a retail environment
- Getting involved in your local community and being part of a great team
- Build your confidence and develop transferable skills
We aim to respond to all applications within 14 days
If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact the volunteering team
The client requests no contact from agencies or media sales.




