Travel volunteer roles

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.

What is a caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Are you an enthusiastic volunteer looking for a new role where you'll be able to use your skills to really make a difference? Are you passionate about helping others? Could you use your literacy knowledge to support volunteers and readers?

Read Easy Sheffield is a successful local charity that provides free, confidential, one to-one reading coaching for adults who struggle with reading, affiliated to national charity Read Easy UK. We are currently looking to expand our work and for this we need some more volunteers to join our friendly management team, and we excited to be seeking a new Literacy Specialist.

The Literacy Specialist is a vital and interesting role within the Read Easy Sheffield Management Team to make sure that all readers get the support they need during their reading journey. You’ll provide literacy support to the volunteer coaches and give advice on specific challenges they may be facing. This voluntary position would be fantastic for someone who has experience with literacy and education, and can be patient and flexible. You will receive training and support from Read Easy UK to develop your skills, and get to work alongside an enthusiastic Management Team. You will play an instrumental part in making sure our group continues to thrive!

What will you be doing?

• Providing literacy support to the Coordinators and Reading Coaches.
• Visiting reading pairs to advise on specific situations and challenges that Readers and Coaches may be facing.
• Contributing to the content, delivery and organisation of coach meetings.
• Finding or creating useful activities and resources that Coaches can use to support and extend their Readers’ learning.
• Attending monthly Management Team meetings.

The role is flexible so you can choose your own hours – you might expect to spend 2 to 3 hours a week on this. To get the most from the role, we expect all Management Team members to support Read Easy Sheffield for at least one year.

What's in it for you?

• A rewarding role that has a positive impact on people's lives

• Opportunity to meet and work collaboratively with new people

• Training and support to develop your skills

• As part of the Management Team, you will help shape the direction of the organisation

The skills you will need:

• A background in teaching reading/literacy (preferably, but not necessarily, with adults).

• An understanding of the difference between the needs of adults and children in the learning process.

• A knowledge of the range of teaching resources that are available for adults, or a willingness to research them.

• Reasonable confidence in using IT.

• The ability to use initiative and work independently.

• A willingness to abide by Read Easy policies and procedures.

• An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.

• A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.

Please be aware that the reading coaching takes place in venues across the city, mainly in libraries and community centres. Bearing in mind that the role will involve occasional visits to pairs to offer support with their sessions when needed, you will need to be Sheffield-based and ideally able to drive or travel around the city.

FareShare Greater Manchester is looking for volunteer Driver's Assistants to join our busy friendly delivery team with redistributing tonnes of surplus food a month to charities and community initiatives across Greater Manchester.

FareShare is a national charity fighting food poverty and global warming by tackling food surplus. We source overstocked food from retailers and manufacturers and engage many volunteers to help re-distribute it to over 220 frontline charities and community groups across Greater Manchester. These groups, in turn, provide meals to vulnerable people experiencing food poverty, individuals who are homeless, families, and people who are unemployed or socially isolated. This food would otherwise have gone to waste, so we are simultaneously supporting people in need and reducing greenhouse gas emissions.

Key responsibilities

Working closely with the driver of a temperature-controlled 3.5 tonne Mercedes Sprinter van to deliver surplus food orders to the premises of the benevolent projects we support. 

Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are:

• Reliability and ability to commit to pre-agreed volunteer shifts (ESSENTIAL)

• Physical fitness, to take on moving and handling of food orders

• Ability to follow procedures and instructions

• Good verbal communication skills

• Interest in the work of FareShare Greater Manchester and our values

• High respect for Health & Safety procedures and standards

In return you will gain:

Career and CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday, 8:30am to 4:30pm. 

Driver and Driver’s Assistant shifts begin at 8:30am. 

We welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Service Delivery Volunteer

Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.

Why volunteer with us?

· Make a difference - you will volunteer directly with victims and/or alongside staff.

· Gain skills and experience - you will receive training on how to provide practical and emotional support.

· Join our community - you will be part of a large community of over 1,500 volunteers and staff.

· Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

 Volunteering with Victim Support in Staffordshire

As a Volunteer in Staffordshire your role will include:

· Making a real impact by helping people affected by crime feel safer, supported, and empowered.

· Building valuable skills and confidence through specialist training in safeguarding, risk assessment, and supporting victims of crime.

· Representing Victim Support at local events and community activities, raising awareness and connecting with people who need help.

· Networking with local organisations and community partners, gaining insight into multi-agency working and referral pathways.

What do we ask of you?

In order to join us as a Service Delivery Volunteer, you must:

· Be 18 years of age or over.

· Be able to volunteer for at least 3 hours per week, for at least 12 months.

· Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.

· Undertake an enhanced DBS check & be part of the DBS update service.

· Be able to provide two satisfactory references.

· Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses

· All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

· VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

· VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

· We are happy to make reasonable adjustments to support you through the application process.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

The Onsite Administrative Assistant will provide essential operational and administrative support for the Roots Academy Essentials Onsite Program. This role will help ensure smooth communication, accurate documentation, and effective coordination between internal team members, instructors, campuses, and students. The ideal candidate is detail-oriented, organised, and proactive in maintaining digital records and supporting program onboarding processes.

Key tasks

• Create and send calendar invites for recurring and ad-hoc meetings.

• Manage, document and accurately store internal meeting minutes.

• Share action items and follow-ups in a timely manner.

• Track and record university campuses that have registered interest in hosting the Essentials Onsite Program.

• Prepare and manage Google Drive folders containing onboarding documents for university ISocs and MSAs we partner with.

• Verify that all instructors, campuses, and student ambassadors are correctly assigned on the Roots Digital Platform.

​

What we’re looking for

• Strong organisational and administrative skills.

• Comfortable using digital tools such as Notion, Slack, Google Drive, and scheduling platforms.

• Excellent written communication skills.

• Ability to remain organised and manage deadlines efficiently.

• Experience in administrative support or program coordination preferred.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

RSPCA South London Branch

Our charity shop in the heart of CRYSTAL PALACE is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging and items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
• Good communication and numeracy skills.
• You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for our Crystal Palace store.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

FareShare Greater Manchester is looking for safe, confident drivers to join our busy, friendly delivery team. 

We re-distribute tonnes of surplus food a month to charities and community initiatives across Greater Manchester. This is an achievement of which we’re proud, and want to expand and is why we need your driving and delivery skills to support our growing operation, especially in these current times of increased need.

Key responsibilities

Driving a van to deliver surplus food orders to the premises of the various Community Food Members we support. 
Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

As a Delivery Driver at FareShare, you will be driving a temperature-controlled 3.5 tonnes Mercedes Sprinter van; working closely with a Driver’s Assistant to re-distribute food orders to the premises of a wide variety of Community Food Members. You will be involved with loading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are as follows. You must:

Be aged 25 or over, with a clean driver's licence (or a maximum of 3 points).
(Experience of driving a van is desirable though not essential).

Be reliable and be able to commit to pre-agreed volunteer shifts.

Be physically fit to take on moving and handling of food orders.

Possess the ability to follow procedures and instructions.

Have good verbal communication skills.

Have a high respect for Health & Safety standards and procedures.

Have an interest in the work of FareShare Greater Manchester and our values.

In return you will gain:

Career, CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday 8:30am to 4:30pm. 

Drivers' 4 hour shifts begin at 8:30am. 

We especially welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

About us:

H4All is working to advance the health and wellbeing of residents in the London Borough of Hillingdon.

This is done through our Community Champions programme, which is an initiative made up of organisations and local volunteers who promote positive wellbeing messaging and share healthcare information.

Who are we looking for?

We are looking for committed volunteers who are interested in public health and meeting people in the community. As a Community Champion, you’ll be conducting community outreach, making new connections and supporting us with Community Health projects.

This is a meaningful opportunity to reduce health and social inequalities in the borough of Hillingdon, while gaining practical experience and benefiting from free training.

Key Responsibilities

• Engage with the public as part of community outreach efforts, including attending our roadshow events and speaking with residents about health programs and activities. This role will take place at different locations and venues across the London Borough of Hillingdon.
• Support the community by providing information on health services, resources and support networks.
• Complete a monthly log detailing any health outreach undertaken.
• Assist in survey data collection.

Benefits for you:

• Free, specialised training and mentoring provided, enhancing personal and professional skills.
• Hands-on experience in health outreach and community engagement.
• Networking opportunities with healthcare professionals, community organisations and other volunteers.
• A chance to demonstrate your commitment to community health.

Training and support given:

Mandatory training:

• Online Safeguarding and Suicide Prevention courses
• Current healthcare messaging
• NHS blood pressure testing

Throughout your time volunteering with us, there will be additional online and in-person training that will be offered (depending on interest and projects we are running).

Expenses:

We can provide expenses for travel and parking at events or training.

Skills and attributes required:

• Strong desire to make a difference in the London Borough of Hillingdon and improve the local community’s health.
• Confidence in speaking with the public and engaging with diverse communities.
• Respectful of confidentiality and procedures.
• Empathetic and understanding of others’ cultures, beliefs and backgrounds.

Desirable:

• Ability to speak a community language [e.g. Somali, Punjabi, Polish, Arabic, Urdu, Bengali, Mandarin, Spanish] would be beneficial.
• Previous experience in community health or outreach would be beneficial.

Commitment required:

• Full induction and Mandatory online courses, as well as Blood pressure checks training before starting your volunteering.
• Attend relevant training when offered.
• We ask for a commitment of 6 months due to free training and individual support/development offered to our volunteers.
• This is a flexible role, and you can select which outreach events or projects to join based on your commitments. We accept however much time you can spare.

Reporting to: Health and Wellbeing Programme Officer

Documents Required:

• In your application form, you will be asked for 2 references who have known you for at least a year. They can be from a professional, a friend, a support worker etc.
• A basic DBS check is required for public-facing roles.

To apply for this role:

A H4ALL application form must be completed. 

Join Our Team as a Volunteer in our Helpline!

Service: Helpline
Service Opening Hours: 24/7
Location: Waterside House, Sunderland.

About us
Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Devon, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.

At our Mental Health Helpline, we offer a crucial lifeline, providing compassionate listening and crisis de-escalation for numerous NHS Trusts. We're on the lookout for empathetic and dedicated individuals to join us in delivering this transformative support.

About the role
Our Volunteers are incredibly important in supporting the work we do, and we value individuals who dedicate their time to find the perfect fit within our organisation.

We are currently excited to welcome volunteers to the Helpline, to support with our emotional support provision.

The service operates 24/7 but we welcome applications to fit around your availability and capacity.

You will be part of a team that provides emotional support and signposting to our callers and will be supported by the Telephone Support Workers and Shift Supervisors at all times.

About you

Your involvement at the Helpline will make a meaningful difference to those we support.

Are you passionate about making a positive impact on others’ lives?
Do you have empathy and understanding towards different perspectives?
Are you happy to work as part of a team?
Would you like to learn new skills and develop your abilities to listen and support people?

If these qualities resonate with you, we’d love to hear from you and explore how your unique skills and passions can enhance our service.

Requirements
No prior experience is required, and lived experience is always welcomed. We provide comprehensive training – all we ask is that you’re ready to take the next step in supporting others.

This is a great opportunity for someone with an interest in health and social care services and a drive to make a positive impact.

Please Note - Due to the nature of the role, our volunteers will need to be over the age of 18 and will be expected to complete an Enhanced DBS check.

Our commitment to you
When you choose to volunteer with us, you’ll have a dedicated support system in place. Our Helpline management team will collaborate to craft a personalised development plan that aligns with your goals of volunteering.

Your aspirations and interests, whatever they may be, will be at the forefront of this plan. We’re here to ensure that your experience as a volunteer is both fulfilling and aligned with what you hope to achieve through your time with us.

We also commit to providing reasonable travel expenses (up to £5 a day).

Be a hero to a young person in care!

Are you looking for a meaningful, long-term volunteering role where you can make a positive difference in a young person’s life?

If yes, we have the perfect opportunity for you!

We’re seeking compassionate, reliable adults to become Independent Visitors - volunteer mentors and trusted friends to children and young people in care.

What is an Independent Visitor?

An Independent Visitor (IV) is a volunteer befriender and mentor who visits a young person in care once a month, usually on weekends, to enjoy fun, supportive activities together. As an IV, you’ll be a consistent, caring adult outside their professional network - someone who chooses to be there, just for them.

This is a long-term role, and we ask volunteers to commit to at least two years to help build a strong, stable relationship.

We are currently prioritising and seeking applications from volunteers based in the Croydon or Kent area where we have a greater need for volunteers to support childen and young people. 

Why it matters

Young people in care often face instability and frequent change. Having a consistent adult who listens, encourages and simply spends time with them can be life changing.

“My IV is the one person who’s always there for me. They make me feel like I matter.” Young Person in Care.

Who can volunteer?

You don’t need previous experience - just the right values and commitment. We’re looking for caring people who are:

• Friendly and approachable
• Patient, empathetic and consistent
• A good listener
• Committed to visiting once a month for at least two years
• Willing to complete training and safeguarding checks

We particularly welcome applications from male volunteers and individuals from Black, Asian and other underrepresented communities.

What will you be doing?

As an Independent Visitor, you’ll:

• Meet your young person once a month for activities like going to the cinema, bowling, exploring parks or just having a chat
• Suggest age-appropriate outings based on their interests
• Keep in touch between visits with a weekly call or message (if they’d like)
• Occasionally join in on group events
• Create meaningful, lasting memories

Please note that all travel and activity expenses will be covered.

Training & ongoing support

Before you start, we’ll provide:

• Full initial training
• Ongoing support and one-to-one supervision
• Access to additional training through Southwark’s volunteer resources

Recruitment timeline

• Applications reviewed on an ongoing basis.
• Interviews: To be confirmed.

Ready to make a difference?

If you’re looking for a rewarding, long-term volunteering opportunity where you can support a young person one to one and help them thrive, we’d love to receive an application from you today!

Start the New Year by Making a Real Difference

Volunteer as a Family Mentor in Southend-on-Sea

As a new year begins, many families in Southend-on-Sea are facing ongoing challenges — from isolation and mental health struggles to financial pressures. With a little time and consistency, you can help make this year a turning point for them.

By volunteering as a Family Mentor, you’ll offer practical and emotional support that helps families stay strong, connected and hopeful — one visit at a time.

What you’ll do

As a Family Mentor, you’ll:

• Visit a family in their home once a week for at least six months
• Listen without judgement and offer encouragement
• Help parents build confidence and develop positive parenting skills
• Support families with everyday challenges
• Reduce isolation by connecting families to local community support

You’ll be fully supported throughout your volunteering journey. We’ll carefully match you with a family and provide full training, regular supervision and ongoing guidance.

Who we’re looking for

You don’t need professional experience — just warmth, reliability and a genuine desire to help.

You’ll need to be:

• Aged 18 or over and based in or near Southend-on-Sea
• Able to commit to weekly visits for six months
• Willing to complete a DBS check and provide references
• Patient, empathetic and happy to stand alongside families through challenging times

We welcome volunteers from all backgrounds. Your life experience could make a meaningful difference to a family in your community.

What you’ll gain

Volunteering as a Family Mentor is rewarding for both you and the families you support. You’ll:

• Gain valuable skills and experience for work or study
• Build confidence, empathy and listening skills
• Join a supportive and welcoming volunteer community
• Receive full training and ongoing support
• Be reimbursed for travel and out-of-pocket expenses

“When I started, I didn’t think I had much to offer. Six months later, I saw a mum smiling more, feeling less alone — and I realised how powerful simply showing up can be.”
— Sarah, Volunteer Mentor

Why it matters

Families in Southend-on-Sea are under real pressure right now. By offering your time and kindness, you can help parents cope, reduce family breakdown, and give children the stability they need to thrive.

How to get started

• Register your interest online with Volunteering Matters
• Have an informal chat with our team
• Complete training and checks
• Be matched with a family — and start making a difference

Training for this role will take place on 4th and 5th February. You’ll need to be available on both days.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As a Teaching Quality Assessor, you will play a crucial role in ensuring the delivery of high-quality Islamic essentials education across universities in the UK. This volunteer will assess the teaching quality of Roots Essentials courses, providing feedback and recommendations to support continuous improvement. The role supports the team’s goal of maintaining high educational standards and providing an enriching learning experience for university students.

Key tasks

▪ Observation and Assessment: Observe classes (in-person or virtually) and assess the teaching quality, content delivery, and student engagement based on established criteria.

▪ Evaluation: Evaluate the effectiveness of teaching methods, course materials, and assessments used in delivering the Roots Essentials Curriculum.

▪ Feedback and Reporting: Provide constructive feedback to instructors on teaching quality and suggest areas for improvement.

▪ Quality Assurance: Ensure that the curriculum is being delivered in a manner that aligns with the programme’s educational objectives and Islamic principles.

▪ Collaboration: Work closely with the Education Vice-Lead and Academic team to support the professional development of instructors.

▪ Documentation: Prepare reports summarizing observations, evaluations, and recommendations for enhancing the educational experience.

▪ Training Contribution: Contribute to the development and delivery of training materials or workshops for instructors to improve teaching practices.

What we’re looking for

▪ A background in Islamic studies, education, or a related field, with a good understanding of foundational Islamic knowledge.

▪ Previous experience in teaching, assessing, or quality assurance in an educational setting, preferably within Islamic education.

▪ Strong skills in classroom observation, evaluation, and providing constructive feedback.

▪ Excellent written and verbal communication skills, with the ability to interact effectively with instructors and programme staff.

▪ A strong commitment to maintaining and improving the quality of Islamic education in a university setting.

▪ Sensitivity to the cultural and religious context of the programme and its participants.

What we have to offer

▪ Be part of a team of 100+ dedicated international volunteers.

▪ Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.

▪ Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

▪ Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Are you able to volunteer some time to make a difference to a national cancer charity?  We are looking for an experienced Executive Assistant that has some time each month to work remotely with occasional in person opportunities if desired, as a volunteer to support the governance of Neuroendocrine Cancer UK.

About the Charity

We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves.

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity         

The Role

We currently have a Board of 7 Trustees that supports the Chief Executive and Leadership Team in the development and implementation of its Strategic Plan and the governance of the charity.  The Board is currently reviewing whether the current governance structure requires some development as the charity continues to grow.

The Executive Assistant to the Board is a new post to assist the smooth operation of the governance of the charity, in particular with the running of Board meetings.

Working remotely, you will assist the Chair and Chief Executive by organising hybrid and remote Board meetings, ensuring agendas are accurate and clear and distributed in a timely manner, confirming attendance, attending meetings remotely and providing summary minutes for approval.

Presently, there are 2 remote Board meetings each year, which last up to 2 hours and an away half day in London, which is a hybrid meeting.  It is likely that the number of meetings will increase to in the region of 5 a year.

You will be able to attend all these meetings remotely, although you will be encouraged to join the away half day meeting, but this will not be mandatory, and your travel and subsistence expenses will be paid.

As the Board embarks on a governance review, you will be given the opportunity to contribute your experience and thoughts to this process and assist the Chair with future Trustee recruitment.

It is envisaged that in addition to attendance of Board meetings, there will be an annual time requirement in the region of 20 to 30 hours a year, managed in your own time.

Skill Sets/Experience

Essential:

· Executive Assistant or Board Secretary experience

· Attention to detail

· Strong organisational skills

· Good verbal and written communication

· Microsoft products including Word, Excel and Forms

· Agenda setting

· Compiling PDFs of reports on shared drives/remote access

· Minute taking

· Remote meetings via Teams and Zoom including assisting with presentations

Desirable:

· Charity/third sector governance