User researcher volunteer roles

Qalyup

We connect patients with vetted international healthcare providers for affordable, safe, and transparent medical care abroad.

NQ Solicitor

About Qalyup

At Qalyup, we believe people should be able to access the healthcare they need to improve their health and quality of life.
 
Every year, thousands of patients travel internationally for medical treatment. While this can unlock faster access to care and specialised expertise, it can also carry significant risks. Between 2019 and 2024, 28 British nationals died while undergoing medical treatment overseas. And that is only the visible part of a much larger problem.
 
Qalyup exists to change that.
 
We connect patients with vetted, high quality healthcare providers abroad, helping people return home healthier and with peace of mind. To ensure trust and transparency, we personally visit and assess clinics using our proprietary clinical quality assessment methodology, developed through academic research at Imperial College London.
 
Our mission is simple: make healthcare tourism safer. But our ambition is global ��

The Role

We're looking for a Newly Qualified Solicitor to join us at a pivotal moment, helping build the legal foundations of a purpose-driven healthcare startup from the ground up.

This isn't a passive role. You'll do real work that matters: creating, reviewing, and implementing the frameworks that will shape how we operate, protect our patients, and grow responsibly. By the time you're done, you'll have a portfolio of tangible, measurable achievements, not just experience ticks.

What You'll Do

• Create employment and volunteer contracts to support our early recruitment efforts.
• Create advisor agreements with performance-driven vesting schedules.
• Create co-founder agreements with performance-driven vesting schedules.
• Review and strengthen our patient-facing terms and conditions.
• Audit and refine our privacy policy for compliance and clarity.
• Evaluate and review our contractual agreements with partner clinics.
• Implement a scalable contract management system.

What You'll Bring

• Qualified solicitor in England & Wales.
• A genuine interest in healthcare law and the regulatory landscape.
• Proactive, solutions-first mindset; you spot problems before they're asked about.
• Openness to feedback and a drive to keep improving.
• Alignment with our mission-driven and social impact purpose.

Why Join Qalyup

Healthcare decisions are deeply personal. When people consider treatment abroad, they are often navigating uncertainty, urgency, and the hope of getting their health and their life back.
 
At Qalyup, we are building a trusted gateway that helps patients make these decisions with confidence. By bringing transparency and clinical quality assessment into healthcare tourism, we aim to remove the uncertainty that patients and families often face.
 
By joining our legal function, you will help shape a company working to make international healthcare safer, more transparent, and truly centred around the needs of patients. Your insight will help us build a trusted brand that empowers people to seek the care they need with confidence.
 
If this resonates with you and you would like to learn more, we would love to hear from you ��

Our Values

�� Clinical quality above all
We work with vetted providers that deliver clinical excellence. Our clinical partners are carefully selected and monitored.

���� Listening is our superpower
Hearing what our users and colleagues have to say is our most powerful tool for continuous improvement.

���� Empowering informed decisions
Individuals have the right to make informed decisions about their care and finances. We want to make this process easy and transparent for our customers with the use of technology.

���� Helping others
Whether it is a colleague, a customer or a community in need, we will make best efforts to support as individuals and as a company.

Minimum Hours per Week:

7-9 hours per week

Duration:

3-5 months

Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who is or has been a refugee due to persecution as an LGBTQI+ person. This is part of an ongoing commitment to increase leadership in the organisation by people with lived experience of the issues we work on.

We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics. 

More information on Rainbow Migration is in appendix 1 of the application pack.

If you would like to find out more before applying, you can attend a webinar on Friday 17 April 2026 from 1 to 2pm. This is an opportunity to meet Rainbow Migration’s Executive Director and a trustee and ask us any questions. It is not part of the application or selection process. Please register using the form linked in the application pack and a Zoom link will be sent to you. If you cannot attend, you can still fill out the form and request a recording afterwards.

If you would prefer to have a one-to-one conversation, or have any questions about the role, the webinar or how to apply, please contact us using the email address in the application pack.

The role of trustees

Trustees are volunteers who bring their skills and experience to shape our strategic direction. They have legal responsibility for the charity, ensure good governance, and make sure our finances and resources are used well to implement our mission. Trustees also play a role as ambassadors for the organisation and our work.

Trustees do not get involved in operational decision-making. For example, decisions on which social media platforms we use or what group activities we run for service users are taken by staff.

Because trustees are volunteers, they do not receive payment for their time. Rainbow Migration can pay your costs when incurred solely for fulfilling trustee duties (e.g. travel, phone top-ups if needed exclusively for trustee work).

You can find out more information about what being a trustee involves at the links available in the application pack.

Time commitment

We are looking for people who can commit to being a trustee for at least three years. Trustees can then be re-elected for another three years. The maximum term limit for our trustees is nine years (in line with Charity Commission guidance).

Trustees meet on a weekday evening, from 6 to 9 pm, five times per year. There may be additional meetings in 2026 as part of our work on anti-oppression and to develop our next organisational strategy.

Meetings are usually held on Zoom except in December when we meet in-person in London, with an informal dinner first. For in-person meetings, travel costs (and meals and accommodation if relevant) can be covered.

You will need to spend two to four hours reading 8 to 30 papers before each meeting. Papers are provided a few days in advance of meetings. The “Board Buddy” (see below under Support for Trustees) can help with understanding them. You can also ask to meet with the Executive Director or Chair to explain them.

You can see examples of topics of discussion at board meetings in appendix 2 of the application pack.

You will also need to give some time between meetings. This includes, for example:

• Spending 10 to 30 minutes reviewing and correcting the minutes (written record) of the last board meeting
• Spending 30 to 60 minutes reviewing and giving feedback on documents, such as a new or updated draft organisational policy (e.g. data protection, safeguarding, health and safety)
• Reading and responding to emails within one or two days.

The board has two subcommittees: one on HR and one on finance. You may be asked to join one of these a few months after you become a trustee. If you do, there will be up to four more meetings a year and there will be papers to read for each of these meetings.

Support for trustees

We provide numerous resources for trustees. Below are some examples but they are not exhaustive and we are open to suggestions. Support can be accessed throughout the time someone is a trustee.

Training:

• We can pay for trustees to access training on good governance, the duties of a trustee, and charity finance.
• We give access to webinars and online training e.g. on safeguarding and cyber-security.
• We provide internal training (by staff) on areas such as safeguarding and data protection.

One-to-one support:

• New trustees have induction meetings with Rainbow Migration staff.
• An existing trustee can act as a “Board Buddy” for new trustees, which includes formal and informal meetings and support around board meetings and papers.
• We can help you to find a mentor e.g. The Experts by Experience Employment Initiative can provide mentoring for people with lived experience of migration.
• We can discuss accommodations that are needed for disabled people and other ways to ensure trustees feel fully included and able to participate

Equality, diversity, inclusion and anti-oppression

We are committed to equity, diversity and inclusion, and we know this is ongoing work. We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum. We want our organisation — including our trustee board — to be increasingly shaped and led by LGBTQI+ people who have sought asylum. That is why this trustee position is specifically for someone who has been granted refugee status in the UK as an LGBTQI+ person.

We welcome applications from people with a wide range of backgrounds, identities and experiences – including from people who are trans (including non-binary, genderqueer, genderfluid, gender non-conforming and agender) and intersex. We recognise that people have different journeys, strengths and access needs, and we are committed to removing barriers wherever we can. If you share our vision, mission and values, we encourage you to apply and let us know how we can support you through the process.

To support candidates during the interview process, we send some of the questions in advance to give applicants more thinking time. You are welcome to bring notes with you and also take notes in interviews to help process information. Please let us know if we can make other adjustments to support you through the application and selection process.

Once appointed, trustees can continue to access a range of support options throughout their time on the board.

Person specification

Essential

For this role, we are looking for someone who has been awarded refugee status in the UK on the basis of their sexual orientation, gender identity or expression, or sex characteristics. At this time, we are not accepting applications from people who still in the process of applying for asylum, or who have leave to remain in the UK on other grounds (e.g. work, human rights, marriage) as these experiences are already represented on our board.

We welcome applications from people who have used our services as well as those who have never interacted with us before.

In addition to having been granted asylum in the UK as an LGBTQI+ person, the following are necessary:

• Commitment to Rainbow Migration’s mission, vision and values
• Ability to work constructively with other trustees and staff
• Good English (so you can understand spoken conversations in meetings and contribute)
• Ability to read and understand long documents (e.g. trustees must be familiar with our policies, such as our safeguarding policy, and the key points in our publications such as Still Falling Short)
• Courage and enthusiasm to learn, encourage, challenge, influence and support other people and the organisation
• Confidence to ask questions (this helps everyone learn and improve) or request training or support
• Ability to analyse and scrutinise information provided by staff and trustees (the Board Buddy and other trustees can assist you in this)
• Ability to use independent judgement and share your thoughts with trustees and the Executive Director
• Willingness to share your opinion and give guidance to the board in areas where you have knowledge or experience
• Commitment to speak well about the organisation to others (e.g. funders, other charities)
• Regular access to a secure, private email account and a quiet, private space for joining online meetings and telephone calls
• Be living in the UK (England, Scotland, Wales or Northern Ireland)
• Aged 16 or over
• Not be previously disqualified as a trustee or company director, have an undischarged bankruptcy or have unspent criminal convictions for an offence involving dishonesty or deception (such as fraud).

Desirable

It would be beneficial if you have work or volunteer experience in an area relevant to Rainbow Migration’s work (e.g. service delivery, communications, campaigning, lobbying, fundraising, HR, IT) but this is not a requirement.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Volunteer positions currently available in Bedfordshire

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care. 

As an RPR Support Volunteer you might: 

• Visit people in their care home, to make sure they’re getting the right care and support

• Talk with them about their feelings, thoughts and wishes 

• Raise concerns

• Keep detailed notes and records 

• Make a real difference to someone’s life 

Hospital Visitor Volunteer

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.

This role entails weekly visits to either Townsend Court and Poplar Wards (Luton) on Fridays 1-4 or Fountains Court (Bedford) on Tuesdays or Wednesdays.

As a hospital volunteer, you might: 

• hold drop-in sessions

• attend events and ward meetings at local facilities 

• share information

• assist people to request advocacy support by completing a form online or calling our contact centre 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most 

• Helping individuals navigate challenges and ensuring their needs are met 

• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Newham

Relevant Person’s Representative (RPR) Support Volunteer 

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.

As an RPR Support Volunteer you might:

• Visit people in their care home, to make sure they’re getting the right care and support
• Talk with them about their feelings, thoughts and wishes
• Raise concerns
• Keep detailed notes and records
• Make a real difference to someone’s life

Hospital Visitor Volunteer – Mondays and Wednesdays 9 am- 4 pm  

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

Support Session Volunteer 

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual.

As a support session volunteer, you might:

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”

You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)

Commitment: 6 hours/week (flexible)

Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.

What you gain: Communication skills, admin experience, confidence using IT, and full training.

You'll gain valuable transferable skills in communication, problem solving, teamwork.

Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.