Volunteer management volunteer roles

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Are you an experienced content professional looking to use your skills for a meaningful cause?

Burning Nights CRPS Support is seeking a passionate and creative Content Lead Volunteer to help shape and deliver engaging content that raises awareness of a rare chronic pain condition, Complex Regional Pain Syndrome (CRPS), supports those impacted and strengthens our charity’s voice across multiple platforms.

This is an exciting leadership opportunity to guide and inspire a team of volunteer content writers, oversee content planning and development, and play a key role in delivering our communications strategy. From website articles and member publications to awareness campaigns and digital content, your work will help ensure that people living with CRPS, their families, healthcare professionals and supporters have access to high-quality, accurate and engaging information.

As a national charity supporting thousands of people affected by CRPS across the UK, we are looking for someone who combines strategic thinking with a hands-on approach, has excellent communication skills, and is passionate about making a real difference.

By joining our friendly and ambitious team, you will gain valuable leadership experience, develop your communications and marketing expertise, expand your professional network, and directly contribute to improving the lives of people living with one of the most painful long-term conditions known to medicine.

Key Tasks and Objectives

• Lead a team of content writer volunteers.
• Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensuring all content is on-brand, consistent in style, quality, and tone of voice, and ideally optimised for search and user experience across channels, including our website, our members' magazine, and social media.
• Supporting the development of a communications strategy from the 3-year charity's strategy, focusing on the content section.
• The implementation of a functional content calendar
• Establishing workflow for requesting, creating, editing, publishing, and repurposing content
• Operate as the point of contact for content volunteers in the team.
• To also be an active part of the content team as a content writer.
• Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
• Collaborate with the team
• To contribute to the Annual Report or other reporting documents.
• Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all our channels and forms of communication.
• Ensure effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

• Have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands-on and able to get the best out of a team.
• Have excellent interpersonal skills and are adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

• The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience of working or volunteering for charities and/or volunteer organisations is desirable but not required.
• Creativity 
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This is an exciting opportunity to use your communications and leadership skills to make a genuine difference to the lives of people affected by Complex Regional Pain Syndrome (CRPS), a debilitating and often misunderstood pain condition.

As our Content Lead Volunteer, you will play a key role in shaping how a national charity communicates with thousands of people across the UK. You will have the opportunity to lead and develop a team of talented volunteers, influence content strategy, and help raise awareness of a rare condition that urgently needs greater understanding and recognition.

In return, you will:

• Gain valuable leadership and management experience within the charity sector.
• Develop and enhance your content strategy, communications and marketing skills.
• Build experience of managing and motivating a remote volunteer team.
• Play a strategic role in shaping the voice and messaging of a growing national charity.
• Expand your professional network and collaborate with passionate volunteers, trustees and healthcare stakeholders.
• Receive ongoing support, training and development opportunities.
• Enjoy flexible, remote volunteering that can fit around your existing commitments.
• Experience the satisfaction of knowing your work is helping people living with CRPS and their families access support, information and hope.

Most importantly, you will ensure that no one affected by CRPS has to face their journey alone.

About The Role

Volunteers are integral for the running of Caerlaverock reserve, without their help we wouldn't be able to maintain this vast 1,400-acre wetland of international importance. You will join a small, friendly and motivated team and will benefit from volunteering by gaining experience, meeting like-minded people and making a difference by helping to maintain our important wetland. 

Managing a large wetland nature reserve requires a lot of practical, hands-on, physical tasks. With training and guidance, you will become part of our friendly dedicated reserve team. Your role will help support in all areas of practical reserve management - including maintaining habitats, biological monitoring, increasing species biodiversity, and ensuring the reserve and grounds look their best. 

Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with any necessary equipment, uniforms, and anything else needed to thrive in your role.

Main Tasks

• Maintenance of visitor facilities including paths, hides, benches
• Assisting with practical reserve management including scrub clearance, pruning, pollarding and fencing
• Ensuring reserve water bodies are maintained and managed appropriately 
• Assisting in wildlife monitoring
• Operating machinery and hand tools safely and correctly to carry out habitat management
• Observing health & safety regulations at all times to ensure the safety, welfare, and enjoyment of everyone on site
• General visitor engagement
• Occasional assisting with management of livestock or visitor centre work

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

The Vavengers

Trustee Recruitment Pack

About The Vavengers

We are The Vavengers, a survivor-led movement working to end Female Genital Mutilation (FGM) and intersecting Violence Against Women and Girls (VAWG).

Founded in 2014 and registered as a CIO in 2019, The Vavengers connect, campaign and convene, working across communities, policy spaces and creative platforms to amplify survivor voices, challenge harmful norms and build safer futures for women and girls.

Alongside our staff team, The Vavengers mobilises to support our policy and advocacy work, communications, events, fundraising, and a wide network of volunteer advisors and ambassadors, activists and pro bono professional wellbeing support.

Our values are:

• Survivor-led

• Bold

• Creative

• Collaborative

• Activist

• Resilient

The Vavengers is a proud Living Wage Employer, Certified Halo Workplace and member of the Sunflower Network for Hidden Disabilities.

About The Vavengers Trustee role

Thank you for your interest in joining the Board of The Vavengers.

As Trustee terms come to an end, we are seeking a number of new Board members.  Our Board of Trustees plays a vital role in supporting the organisation’s sustainability, accountability and long-term development.

As a small charity, our Board also provides vital support to the CEO and small team, including providing specialist expertise in areas such as fundraising, Human Resources, charity finance, events and volunteer management.

We are committed to building a Board culture that is collaborative, inclusive, reflective and grounded in mutual respect.

What We Are Looking For

We are seeking trustees from a wide range of backgrounds, lived experiences and professional expertise, as well as specialist legal and finance (Treasurer) Trustees.

We particularly welcome applications from people with lived experience aligned to our mission and from communities currently underrepresented in charity governance.

We are especially interested in individuals who bring:

• emotional intelligence,

• collaborative leadership,

• strategic thinking,

• commitment to social justice,

• and a willingness to learn and contribute actively.

We recognise that valuable governance contributions can come through lived experience, community leadership and professional expertise.

Trustee Responsibilities

All trustees share collective responsibility for ensuring the charity:

• pursues its charitable objectives,

• complies with legal and regulatory requirements,

• manages resources responsibly,

• protects its reputation and sustainability,

• and delivers public benefit.

Trustees are expected to:

• Attend and contribute to Board meetings.

• Prepare appropriately for meetings and discussions.

• Provide strategic oversight and constructive challenge.

• Uphold the values and reputation of The Vavengers.

• Act in the best interests of the organisation.

• Support a healthy, inclusive and accountable organisational culture.

• Champion safeguarding and ethical practice.

• Support fundraising, partnerships and advocacy where appropriate.

• Leverage networks and expertise to support the organisation’s development.

What We Are Looking For in All Trustees

All candidates should demonstrate:

• Personal integrity and sound judgement.

• Commitment to robust governance and accountability.

• Excellent communication and relationship-building skills.

• A leadership style grounded in empathy, collaboration and accountability.

• Commitment to ending FGM and all forms of Gender-Based Violence.

• Commitment to equity, inclusion and anti-oppressive practice.

• Ability to work constructively and respectfully with others.

• Willingness to learn and contribute actively.

Previous trustee experience is welcome but not essential.

Your Commitment

As a Trustee, you will commit to:

• attending four Board meetings per year (one meeting per year will be in person)

• preparing appropriately for meetings,

• contributing actively to governance discussions,

• possible committee participation,

• and providing occasional ad hoc support where appropriate.

Knowledge of charity finance and the Charities SORP would be advantageous but is not essential.

Time Commitment

• Four Board meetings per year (one will be in person).

• Some ad hoc support between meetings.

We are particularly interested in candidates with professional experience in one or more of the following areas:

• human rights,

• immigration and asylum,

• employment and equality,

• media and communications,

• risk and compliance,

• data protection,

• safeguarding.

We are especially interested in individuals who are motivated by protecting survivor voices and supporting values-led organisations to navigate complex environments safely and effectively.

What We Offer

In return, we offer:

• a comprehensive induction,

• ongoing support and development,

• the opportunity to work alongside an extraordinary team of staff, ambassadors and volunteers,

• the opportunity to contribute to a bold and growing survivor-led movement,

Equality, Diversity and Inclusion

The Vavengers is committed to building a diverse and inclusive Board that reflects the communities we serve.

We particularly welcome applications from:

• survivors,

• Black and minoritised communities,

• migrant and refugee communities,

• disabled people,

• LGBTQ+ individuals,

• and people whose voices are underrepresented in charity governance.

We recognise lived experience, community leadership and non-traditional career pathways as valuable forms of expertise.

Safeguarding

The Vavengers is committed to safeguarding and promoting the welfare of everyone who engages with the organisation.

All trustees are expected to uphold and actively champion a strong safeguarding culture.

How to Apply

Please submit:

• a CV 

• and a short statement outlining your interest in the role and the contribution you feel you could make to The Vavengers (maximum one page)

We are happy to discuss reasonable adjustments throughout the recruitment process.

—

"When women and girls rise, we all thrive."

The Vavengers is a Charitable Incorporated Organisation (CIO) in England and Wales | Registration number: 1184202 | The Vavengers Headquarters: 59-60 Cornhill House, First Floor, London EC3V 3PD United Kingdom of Great Britain and Northern Ireland

About the REMAP:

Since 1964, REMAP has helped thousands of people each year overcome everyday challenges through innovative, bespoke solutions. When standard commercial products are not suitable, REMAP volunteers design and make one-off equipment tailored to a person’s individual needs. Our work is delivered through more than 65 volunteer-run branches across the UK and is completely free of charge for the people we support.

About the role:

REMAP is looking for Volunteer Makers who can use practical, technical or creative skills to design and make bespoke equipment for disabled people. Previous REMAP solutions designed by our volunteers have included adapted handles, specialist supports, modified furniture, access aids and other one-off items designed around a person’s individual needs. You can find more inspiring solutions on REMAP's website on the Solutions section. 

We are looking for volunteers: 

• With skills or experience in engineering, carpentry, DIY, product design, electronics, metalwork, plastics, workshop practice or practical problem-solving.
• With access to own tools or workshop .
• Who live in the area of your local Branch and have access to transport.
• Who are able to listen carefully, work safely, think creatively and treat people with dignity and respect
• With an understanding of risk management and who can follow set policies and procedures

What will you be doing:

You will take on practical cases that match your skills and availability. This may include meeting clients, speaking with families or therapists, understanding a practical challenge, and designing or making a safe solution using materials such as wood, metal, plastic or electronics.

What difference will you make:

Your volunteering and solutions will help disabled people overcome everyday barriers and enjoy greater independence, confidence and choice. Many REMAP projects are modest in size but life-changing in impact for the person receiving them.

Salary: 

This is a voluntary role. Reasonable expenses will be reimbursed.

Support:

Induction, mentoring, local branch support and guidance on safe working are provided. DBS checks are arranged where required.

Why Volunteer With REMAP?

• To give someone greater independence, confidence and choice in everyday life.
• To use your existing practical, maker skills.
• To share your experience.
• To learn new skills. 
• To join a welcoming likeminded community of makers with great practical skills.
• To increase your own wellbeing through purposeful volunteering that makes a real difference. 

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

A growing women’s empowerment social enterprise in Uganda is seeking a volunteer accountant to strengthen budgeting, cashflow forecasting and financial systems.

The organisation supports over 300 women artisans, including single mothers, widows and teenage mothers, through vocational training and income generating opportunities linked to handmade crafts.

As international sales opportunities grow, the organisation wants to ensure its finance processes remain practical, sustainable and fit for purpose.

The volunteer will work with the Founder and Managing Director to review internal processes and controls, support effective use of Zoho Books, review the chart of accounts, improve budgeting and cashflow forecasting, develop simple management reporting tools and support audit preparation.

This would suit a hands on volunteer comfortable working closely with a small local team.

__________________________________

Accounting for International Development, AfID, matches experienced accountants with charities, NGOs and social enterprises around the world. Our volunteers provide practical finance support, helping partners strengthen systems, reporting, controls and confidence.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Unreal offers support and information to people with lived experience of Depersonalisation and Derealisation (DPDR) - including people experiencing symptoms themselves and their carers, friends and families. We aim to raise awareness of DPDR, provide up-to date clinically-validated information, signpost people to relevant resources, push for policy change, assist in research studies and enable people living with DPDR to speak with others through our flagship Peer Support Programme to help support each other.

We are supported by a dedicated network of volunteers and ambassadors whose expertise and lived experience are central to what we do.

Despite being a small and relatively young charity, officially founded in 2019, we have established ourselves as the leading voice on DPDR in the UK and are proud of what we have achieved.

Unreal enters this next chapter from a position of real strength. We have established ourselves as the leading charity for DPDR in the UK, with a peer support programme that continues to grow in demand, strong relationships with clinicians, policymakers and researchers, and a clear strategic direction.

We have recently set our key priorities for 2026 to 2030, and we are looking for new board members who are excited to help us deliver on that ambition.

This is a significant moment for the charity. We are recruiting for trustees at a time when we have strong foundations, a clear sense of purpose, and real momentum. The people who join us now will help shape the next chapter of Unreal.

At such a pivotal time for the charity, and to help achieve our ambitions, we are looking for enthusiastic and committed individuals to join our Trustees.

We are currently recruiting:

• A HR/Governance Trustee

• A Finance Trustee

• A Fundraising Trustee

We welcome applications from people with or without previous trustee experience. What matters most is your commitment to our mission and the skills and perspectives you bring.

We have attached our recruitment pack with details of the individual roles. 

Time commitment

• Board meetings: monthly (9 per year), held online

• Full trustee days, held in person: twice a year

• Online Trustee meetings, twice a year

• Additional time required for specific projects or sub-committees

Support for new trustees

We are committed to making trusteeship at Unreal as accessible and rewarding as possible. All new board members will receive a full induction and training

Expenses

All reasonable expenses incurred in carrying out your role as a trustee will be reimbursed in line with our expenses policy.

What we are looking for

We are not looking for a particular type of person. We are looking for the right people. Within our trustees and board, we aim to bring together a range of skills, backgrounds and perspectives. 

Full role specifications for each position are included below. These set out the specific skills, experience and qualities we are looking for, alongside the responsibilities of the role.

In addition to the specified roles below, we will also be recruiting more widely, and welcome applications from anyone who fulfils the below general criteria. 

We particularly welcome applications from:

• People with lived experience of DPDR, including carers, friends and family members.

• Clinicians and researchers working in the field.

Skills and experience that are valuable to us include:

• Finance

• Fundraising

• HR

• Governance

• Expertise in the mental health or charity sector. 

We ask all trustees to commit to a term of three to four years. The Chair may be appointed for a term of up to five years.

Before you apply

Trustees of Unreal must meet the following eligibility criteria. Please check these before applying.

You must:

• Be 18 years of age or older

• Not be automatically disqualified under the Charities Act 2011. This includes any person: with undischarged bankruptcy those who has been declared bankrupt; that has entered into an IVA; been disqualified as a company director; or that has certain unspent criminal convictions relating to dishonesty, fraud or contempt of court

• Have no safeguarding restrictions that would prevent you from working with vulnerable people

• Be willing to declare any conflicts of interest and to complete a DBS check

If you are unsure whether any of the above applies to you, the Charity Commission website has further guidance.

All trustees are expected to uphold Unreal's Code of Conduct for Board Members. A copy will be shared with shortlisted candidates and must be signed on appointment.

General Trustee Responsibilities

Candidates should demonstrate:

• Commitment to the charity’s mission and values.

• Integrity, sound judgement and professionalism.

• Ability to contribute to effective governance and strategic decision-making.

• Willingness to act in the charity’s best interests at all times.

• Ability to work collaboratively and constructively as part of a board.

• Good communication and interpersonal skills.

• Understanding of confidentiality, accountability and conflicts of interest.

• Awareness of safeguarding, equality, diversity and inclusion responsibilities.

• Financial awareness and responsible oversight of resources.

• Sufficient time and commitment to fulfil trustee duties and attend meetings.

• Willingness to undertake training and ongoing development.

• Relevant professional, leadership, governance or lived experience would be advantageous.

How to apply

To apply, please send the following:

• A CV or brief summary of your relevant experience

• A short personal statement of up to 250 words setting out what you would bring to Unreal and why the role appeals to you

We ask that any applications submitted are in the candidate’s own words. 

Deadline

The closing date for applications is 27 August 2026.
Interviews are expected to take place in September 2026.

The Recruitment Process

We want to make this process as straightforward and human as possible. Shortlisted candidates will be invited to an informal conversation with one or more of our trustees, giving you a chance to find out more about us and for us to learn more about you. Successful candidates will then be invited to a formal panel interview with set questions. 

Interviews will be held virtually, though if you would prefer to meet in person we will do our best to accommodate this.

We are committed to making this process as accessible as possible. If you require any adjustments to support your application or participation in the interview process, please do get in touch and we will do our best to accommodate you. 

We are committed to equity, diversity and inclusion in everything we do, including in how we recruit. We particularly welcome applications from people with lived experience of DPDR, and from those who are underrepresented in charity leadership.

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. 

Outline of the Volunteer Recruiter role
If you’re a ‘people person’ and enjoy meeting a wide range of people, the Volunteer Recruiter role will give you the opportunity to be the first point of contact for all potential volunteers and to have overall responsibility for managing the recruitment and interviews for your local group.

You will need to be enthusiastic, a good listener and be able to spot a strong volunteer. By helping to recruit the 
right volunteers, you will play a vital role in ensuring the longevity of the group. 

How we will support you
You will be provided with the Management Team Handbook, policies, training/induction, and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional and national forums which gives volunteers an opportunity for networking with those from other groups. 

What you will be doing 
● Managing the recruitment process of all volunteers for your group, leading interviews with the Coordinator or Team Leader.
● Making sure all volunteers feel properly supported, informed, heard and valued.
● Working with the rest of your group’s Publicity Organiser to identify the best means of advertising to attract the volunteers you need.
● Managing the recruitment process for all potential volunteers and ensuring that an appropriate induction is provided, and keep everyone informed on progress.
● Ensuring that volunteers’ expectations are managed appropriately and that your group does not recruit significantly more volunteers than it can reasonably allocate roles to.
● Providing all Coaches with an annual Feedback Questionnaire and raise any issues identified that need addressing with the Management Team.
● Ensuring compliance with Volunteer Policy and Equality Diversity and Inclusivity Policy 

● Attending Management Team meetings typically every six to eight week.

The skills you will need
● Ideally, experience of interviewing. 
● The confidence to promote the work of Read Easy and a strong commitment to improving the lives of people who struggle with reading.
● Good communication and people skills, with a commitment to maintaining confidentiality.
● Reasonable confidence in using IT.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of two - three hours a week to commit to the role.

What is in it for you? 
● Apply and develop your interviewing and communication skills
● Meet and work collaboratively with new people
● Be active and engaged, adding value to your local community.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.