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🌍 Volunteer Opportunity – Mailbox Audit and Compliance Team (MACT)

International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is a global non-profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. With volunteers working across five continents, IHF promotes ethical leadership, cross-cultural collaboration, and sustainable development.

We are currently seeking disciplined, observant, and process-driven volunteers to join our Mailbox Audit and Compliance Team (MACT).

🔹 Role Overview The MACT is the "Pulse Monitor" of IHF. In a global organization, communication is our lifeline. Your mission is to audit departmental mailboxes to ensure every stakeholder—from donors to team members—receives a response within our mandatory 72-hour window. You ensure that no opportunity is lost to "digital noise" or cluttered inboxes.

Key Responsibilities:

• Inbox Diagnostics: Conduct weekly audits of departmental mailboxes (e.g., Grants, Recruitment, Fundraising).

• Compliance Tracking: Verify that the "72-Hour Rule" is being upheld by Team Leads.

• Data Reporting: Identify unread volumes, response lags, and "ghost-reading" (opening mail without action).

• Performance Feedback: Draft professional diagnostic reports for the Kenya Center Lead and Executive team.

• Archive Management: Recommend and oversee "Inbox Zero" strategies to help teams clear historical backlog and maintain efficiency.

🔹 Ideal Candidate:

• Highly organized with a "detective" mindset.

• Strong understanding of professional email etiquette and responsiveness.

• Objective, fair, and comfortable reporting on non-compliance.

• Excellent written communication skills for drafting audit summaries.

• Interested in Auditing, Operations, Compliance, or Management.

🔹 Benefits of Volunteering with IHF:

• Operations & Auditing Experience: Gain specialized skills in organizational oversight and digital compliance.

• Leadership Exposure: Directly influence the efficiency of global department leads.

• Critical Problem-Solving: Learn to identify and solve communication bottlenecks in a remote environment.

• Certification: Receive official recognition for your role in maintaining IHF’s professional integrity.

Do you enjoy driving? Would you like to make a difference to the people we support in your community? 

We are looking for friendly drivers to join us!

You will meet some amazing people, whilst making a positive impact to their lives by driving to places they enjoy and appointments that are important. 
 

Activities will include: 

• Driving the people we support between their homes and services in a safe manner, in accordance with UK law. 

• Driving your own car or house vehicles

• Driving around the Calne area, which will be the start and end point of the majority of journeys 

• Assisting people we support in and out of vehicles and locations – with assistance from trained Dimensions staff. 

• Driving in a manner that is sensitive of physical and emotional requirements of the people we support. 
   

We are looking for drivers who: 

• Are aged 21 or over, with at least 2 years driving experience 

• Hold a full, clean and current UK Driving License (or equivalent) 

• Have the ability to understand verbal and written instructions in relation to  journeys 

• Are friendly with the people we support and our support staff 

• Are willing to commit to volunteer regularly (every other weekend, times to be agreed) 

A DBS check and two character references will be required for this role. 

What you’ll gain from being a Dimensions volunteer: 

Dimensions provide support for autistic people and people with learning disabilities across the UK. 

Our volunteers play a vital role in our work and in return, we support them with:

• Access to free online training (with access to 800 plus courses) 

• Free membership to an online shopping discount scheme 

• Comprehensive support from professional, friendly and trained Dimensions staff 

• Travel expenses may be reimbursed as agreed

• An opportunity to gain real experience in the social care sector 

Want to apply for this role? 

If you’d like to be a Dimensions volunteer, please get in touch! 

Job Title: Talent Enablement
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Enablement

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Enablement professional at QuilomboUK, you will support the planning, coordination, and delivery of training programmes that enhance employee skills and organisational development. You will help prepare training materials, assist with training sessions, track attendance and progress, and maintain accurate training records. Working closely with the Talent Enablement Manager and Team Leader, you will also manage shared inbox enquiries, contribute to team coordination, and provide reports on training activities, helping promote a culture of continuous learning and professional growth.

Key Responsibilities

 Talent Enablement - Specialist / Coordinator/ Assistant

• Prepare training materials for training sessions

• Tracks training attendance and progress

• Provide support in conducting training sessions

• Respond to the shared inbox emails appropriately.

• Send daily report to Team Leader/ Manager

Qualifications

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

About Thames21

Thames21 is an environmental charity that works with communities to restore and look after rivers, water and nature across London and the Thames Basin.  We believe that every river should be healthy, thriving and valued by the community it serves.

What We Do:

Empower communities to care for rivers

• We support thousands of volunteers and community groups each year to improve their local waterways and green spaces.

Restore rivers and nature

• We deliver practical river restoration projects that improve habitats, water quality and biodiversity.

Build climate resilience

• We create nature-based solutions that help communities and ecosystems adapt to climate change and reduce flood risk.

The role

We have an exciting opportunity to appoint a voluntary Company Secretary to support our Board of Trustees and help ensure our governance is as strong as the environmental impact we deliver.  Your professional skills will support an ambitious and growing charity making a real difference to rivers, wildlife and people.

We welcome applications from people of all backgrounds and particularly encourage applications from groups currently under-represented in charity governance roles.

The Role

The Company Secretary plays an important role in supporting the effective operation of Thames21's governance.

Working closely with the Chair of Trustees, Chief Executive and Board, you will help ensure that meetings are well organised, decisions are properly recorded and the charity meets its statutory obligations as both a registered charity and company limited by guarantee.

You will be expected to attend four Board meetings and approximately two sub-committee meetings each year, together with occasional planning discussions with the Chair and Chief Executive.  The role is voluntary, although reasonable expenses will be reimbursed.

What You Will Be Doing

• Supporting the smooth operation of the Board of Trustees and its committees.
• Working with the Chair and Chief Executive to plan Board and committee meetings.
• Preparing and distributing agendas and meeting papers.
• Attending meetings and ensuring accurate minutes and action logs are maintained.
• Maintaining key governance records and statutory registers.
• Supporting the filing of statutory returns and governance documents with Companies House and the Charity Commission.
• Advising trustees on governance processes and good practice.
• Assisting with trustee induction and governance documentation.
• Ensuring that the charity complies with its governing document and relevant legal requirements.
• Supporting governance reviews and improvement initiatives as appropriate.

What We Are Looking For

We are seeking someone who has:

• Experience as a Company Secretary, governance professional, trustee, board administrator or in a similar governance role.
• An understanding of company and/or charity governance.
• Strong organisational skills and attention to detail.
• The ability to produce concise and accurate minutes.
• Good judgement and discretion.
• Strong written and verbal communication skills.
• The confidence to provide procedural advice and guidance when needed.
• An interest in environmental issues, community engagement and the mission of Thames21.

Desirable but not essential:

• Experience working with charities, membership organisations, companies limited by guarantee or not-for-profit organisations.
• Knowledge of charity law and Charity Commission requirements.
• An interest in charity governance and governance improvement.

Why Join Thames21?

This role may appeal to an experienced Company Secretary, governance professional, trustee or board administrator looking to use their skills in support of a meaningful environmental cause.  It could suit someone seeking a voluntary role alongside their career or as part of a portfolio of charitable commitments.

This role offers the opportunity to:

• Join a friendly, passionate and professional organisation committed to creating lasting environmental and social impact.
• See the tangible results of your contribution through projects that improve rivers, wildlife habitats and local communities.
• Use your professional skills to support a respected and ambitious environmental charity.
• Work closely with an experienced Board of Trustees and leadership team.
• Gain insight into charity leadership, strategy and governance.
• Build relationships with professionals from across the environmental, water, local government and charity sectors.
• Support practical action on river restoration, biodiversity recovery and climate resilience.

Most importantly, you will help ensure that Thames21 has the strong governance foundations needed to deliver lasting environmental impact.

Time Commitment

Approximately 6–10 days per year, including:

• Four Board meetings annually.
• Approximately two subcommittee meetings annually.
• Preparation time for meetings and governance administration.
• Occasional discussions with the Chair and Chief Executive.

To Apply

Please send your CV and a short covering letter with the reference CS0726 via the Charity Job Website explaining:

• Why you are interested in becoming Thames21's Company Secretary; and
• How your experience and skills would support the role.

Do you enjoy driving? Would you like to make a difference to the people we support in your community? 

We are looking for friendly drivers to join us! 

You will meet some amazing people, whilst making a positive impact to their lives by driving to places they enjoy and appointments that are important. 
 

Activities will include: 

• Driving the people we support between their homes and services in a safe manner, in accordance with UK law. 

• Driving your own car or house vehicles

• Driving around the Marlborough area, which will be the start and end point of the majority of journeys 

• Assisting people we support in and out of vehicles and locations – with assistance from trained Dimensions staff. 

• Driving in a manner that is sensitive of physical and emotional requirements of the people we support. 

We are looking for drivers who: 

• Are aged 21 or over, with at least 2 years driving experience 

• Hold a full, clean and current UK Driving License (or equivalent) 

• Have the ability to understand verbal and written instructions in relation to  journeys 

• Are friendly with the people we support and our support staff 

• Are willing to commit to volunteer regularly (every other weekend, times to be agreed) 

A DBS check and two character references will be required for this role. 

What you’ll gain from being a Dimensions volunteer: 

Dimensions provide support for autistic people and people with learning disabilities across the UK. 

Our volunteers play a vital role in our work and in return, we support them with:

• Access to free online training (with access to 800 plus courses) 

• Free membership to an online shopping discount scheme 

• Comprehensive support from professional, friendly and trained Dimensions staff 

• Travel expenses may be reimbursed as agreed

• An opportunity to gain real experience in the social care sector 

Want to apply for this role? 
 
If you’d like to be a Dimensions volunteer, please get in touch! 

Fundraising Volunteer

Every year, RSPCA North West London & South Hertfordshire Branch CIO rescues, cares for and rehomes hundreds of unwanted, stray and abandoned animals.
We also support local pet owners who are struggling to afford essential veterinary treatment, helping animals get the care they need and stay with the people who love them.

We are a local RSPCA branch and we raise our own funds. The money we bring in through donations, grants, gifts in wills and local support makes a real difference to what we can do for animals in our area.

We are looking for a Fundraising Volunteer to help us find new ways to raise money and build support for our work.

This could be a lovely role for someone who has some fundraising experience and would like to use their skills for a cause they care about. You do not need to be an animal welfare expert. What matters most is that you care about animals, enjoy bringing ideas together, and can help us explain clearly why our work needs support.

You don't need to be an expert in everything listed below, but some experience in one or more of these areas would be helpful.

What you will be doing

As a Fundraising Volunteer, you may help with:

• Researching suitable grant-making trusts, foundations and local funding opportunities

• Helping to prepare information for grant applications and funding bids

• Supporting donation appeals for specific projects, such as veterinary care, animal accommodation, equipment or rehoming work

We are looking for someone who has

• Previous fundraising experience

• An interest in animal welfare and the work of the Branch

• Good written communication skills

Time commitment

This is a flexible role and much of it can be done from home.
You are welcome to spend time in our office if you would like to work alongside the team.

Support and guidance

We want our volunteers to feel confident, supported and valued. You will receive guidance from the Branch, along with relevant information, policies and processes to help you carry out the role well.

The wellbeing of our people is important to us. We are committed to safeguarding children, adults at risk and everyone we come into contact with through our work.

What you will gain

By volunteering with us, you will:

• Make a direct difference to the welfare of local animals

• Help secure the funds needed to rescue, treat, rehabilitate and rehome animals

• Support pet owners who are struggling to afford essential veterinary care

• Use your fundraising skills for a cause with local impact

• Gain or build on charity fundraising experience

• Strengthen your CV

• Join a friendly, committed local team

• Help shape the future sustainability of an independent RSPCA branch

Interested?

If you care about animals and would like to use your fundraising skills to help secure vital support for their care, we would love to hear from you.

Do you enjoy driving?Would you like to make a difference to the people we support in your community? 

We are looking for friendly drivers to join us! 

You will meet some amazing people, whilst making a positive impact to their lives by driving to places they enjoy and appointments that are important. 

Activities will include: 

• Driving the people we support between their homes and services in a safe manner, in accordance with UK law. 

• Driving your own car or house vehicles

• Driving around the St Mellon’s area, which will be the start and end point of the majority of journeys 

• Assisting people we support in and out of vehicles and locations – with assistance from trained Dimensions staff. 

• Driving in a manner that is sensitive of physical and emotional requirements of the people we support. 

 
We are looking for drivers who: 

• Are aged 21 or over, with at least 2 years driving experience 

• Hold a full, clean and current UK Driving License (or equivalent) 

• Have the ability to understand verbal and written instructions in relation to  journeys 

• Are friendly with the people we support and our support staff 

• Are willing to commit to volunteer regularly (every other weekend, times to be agreed) 

A DBS check and two character references will be required for this role.

What you’ll gain from being a Dimensions volunteer: 

Dimensions provide support for autistic people and people with learning disabilities across the UK. 

Our volunteers play a vital role in our work and in return, we support them with:

• Access to free online training (with access to 800 plus courses) 

• Free membership to an online shopping discount scheme 

• Comprehensive support from professional, friendly and trained Dimensions staff 

• Travel expenses may be reimbursed as agreed

• An opportunity to gain real experience in the social care sector 

Want to apply for this role? 

If you’d like to be a Dimensions volunteer, please get in touch! 

Volunteers in this role will be facilitating or co-facilitating regular SMART meetings.

Volunteer SMART facilitators will help to make newcomers feels welcome, and

empower everyone in the meeting to contribute, should they wish to.

If not already trained, volunteers will need to complete the full SMART Recovery UK facilitator training programme.

This role is ideally suited to people with lived experience of recovery, either directly, or through supporting a close friend or family member, although we welcome applications from anyone with an empathetic, non-judgemental attitude that can build strong working relationships

with others.

Tasks may include:

- Sharing a group agreement at the start of each session, including the importance of respect and confidentiality.

- Facilitating meetings according to the SMART Recovery Meeting Structure including a check-in, agenda setting, and check-out.

- Reporting any concerns, including related to safeguarding, that may arise 

in the group.

- Link closely with the group lead to plan and evaluate sessions. 

- Procuring necessary resources such as flip chart, paper and pens, and setting up before/packing away after each meeting.

- Support the group lead with any admin tasks linked to the running of the SMART group. E.g. Completing SMART audits or liaising with Regional SMART Community Coordinator.

Skills we would love you to bring to the role:

- Welcoming, friendly and an ability to put other people at ease

- Confident and calm in group settings

- Good IT skills – the SMART Recovery UK training all takes place electronicallyand includes submitting some written responses via email

-  Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health

Job Title: Personal Assistant to the CEO (Volunteer Role)

Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week

About the Role

We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.

While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide proactive diary and inbox management for the CEO.

• Schedule and coordinate meetings, calls, and travel arrangements.

• Assist with the preparation of agendas, presentations, and follow-up actions.

• Act as the first point of contact with internal and external stakeholders.

• Manage confidential information with the utmost discretion.

• Support with ad hoc personal tasks and lifestyle management, as required.

• Undertake general administrative duties, including filing, expenses, and record keeping.

Skills & Qualities We’re Looking For

• Excellent organisational and time-management skills.

• Strong written and verbal communication abilities.

• Discretion, integrity, and professionalism in handling sensitive matters.

• Competence with Microsoft Office Suite and/or digital collaboration tools.

• A proactive and adaptable approach, with the ability to work independently.

• A positive and approachable attitude, with strong interpersonal skills.

What You’ll Gain

• The chance to work closely with a CEO and gain insight into executive-level leadership.

• Hands-on experience in administration, coordination, and project support.

• The opportunity to build a long-term role as the organisation expands.

• Flexibility to fit around other commitments.

Additional Information

This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.

Volunteers in this role will be facilitating or co-facilitating regular SMART meetings.

Volunteer SMART facilitators will help to make newcomers feels welcome, and

empower everyone in the meeting to contribute, should they wish to.

If not already trained, volunteers will need to complete the full SMART Recovery UK facilitator training programme.

This role is ideally suited to people with lived experience of recovery, either directly, or through supporting a close friend or family member, although we welcome applications from anyone with an empathetic, non-judgemental attitude that can build strong working relationships

with others.

Tasks may include:

• • Sharing a group agreement at the start of each session, including the importance of respect and confidentiality.
  • Facilitating meetings according to the SMART Recovery Meeting Structure including a check-in, agenda setting, and check-out.
  • Reporting any concerns, including related to safeguarding, that may arise
  • in the group.
  • Link closely with the group lead to plan and evaluate sessions. ·
  • Procuring necessary resources such as flip chart, paper and pens, and setting up before/packing away after each meeting.
  • Support the group lead with any admin tasks linked to the running of the SMART group. E.g. Completing SMART audits or liaising with Regional SMART Community Coordinator.

Skills we would love you to bring to the role:

• • Welcoming, friendly and an ability to put other people at ease
  • Confident and calm in group settings
  • Good IT skills – the SMART Recovery UK training all takes place electronicallyand includes submitting some written responses via email
  • Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

About the Role

We are looking for an organised and proactive Human Resources Administrator (On-site Volunteer) to support recruitment and administrative tasks within our team.

This is an excellent opportunity for someone looking to gain hands-on, real-world experience in HR, recruitment, and coordination while working in a supportive and purpose-driven environment.

Key Responsibilities

• Assist in posting volunteer and team role advertisements

• Screen applications and shortlist suitable candidates

• Coordinate interview schedules with hiring managers

• Conduct initial screening calls (if assigned)

• Maintain applicant tracking sheets and recruitment records

• Support onboarding processes, including documentation and system access

• Ensure new volunteers receive SOPs and onboarding materials

• Follow structured recruitment workflows

• Provide weekly recruitment updates to the Online Business Manager

Commitment

• Minimum 12 hours per week

• Consistent availability and communication required

What You’ll Gain

• Practical experience in HR and recruitment processes

• Exposure to screening, onboarding, and coordination tasks

• Development of communication and organisational skills

• Valuable experience to strengthen your CV

• Opportunity to contribute to a meaningful community cause

Who We’re Looking For

• Organised, reliable, and detail-oriented individuals

• Strong written and verbal communication skills

• Comfortable using tools such as Google Sheets and Google Drive

• Interest in HR, recruitment, or administration

(Previous experience is a plus, but not essential)

Why Volunteer With Us?

This role is ideal for individuals looking to gain practical HR experience, develop professional skills, and contribute to a meaningful cause while supporting a growing charity.

Apply Now

If you’re looking to build your experience in HR while making a difference, we’d love to hear from you.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported. 

Do you have good local knowledge and enjoy a Forest drive? 

We are looking for friendly drivers to join us and drive the people we support around the areas of New Milton, Lymington and New Forest.

You will meet some amazing people, whilst making a positive impact to their lives by driving to places they enjoy. 

Activities will include: 

• Driving around the areas of New Milton, Lymington and New Forest. The people we support love a drive in the forest! 

• Driving the people we support in a safe manner, in accordance with UK law. 

• Driving your own car or house vehicles

• Assisting people we support in and out of vehicles and locations – with assistance from trained Dimensions staff. 

• Driving in a manner that is sensitive of physical and emotional requirements of the people we support. 

We are looking for drivers who: 

• Are aged 21 or over, with at least 2 years driving experience 

• Have good local knowledge

• Hold a full, clean and current UK Driving License (or equivalent) 

• Have the ability to understand verbal and written instructions in relation to  journeys 

• Are friendly with the people we support and our support staff 

• Are willing to commit to volunteer regularly (every other weekend, times to be agreed) 

 A DBS check and two character references will be required for this role. 
 
What you’ll gain from being a Dimensions volunteer: 

Dimensions provide support for autistic people and people with learning disabilities across the UK. 

Our volunteers play a vital role in our work and in return, we support them with:

• Access to free online training (with access to 800 plus courses) 

• Free membership to an online shopping discount scheme 

• Comprehensive support from professional, friendly and trained Dimensions staff 

• Travel expenses may be reimbursed as agreed

• An opportunity to gain real experience in the social care sector 

Want to apply for this role? 

If you’d like to be a Dimensions volunteer, please get in touch!