Digital Marketing Volunteer

Digital Marketing Volunteer – Help grow SSAFA’s local online presence 

Location: Anywhere in Powys and surrounding areas
Hours: Flexible – volunteering can fit around your existing commitments
Role Type: Volunteer
Travel: Not necessary but access to public transport or a car for attending local events is desirable

IT requirements: Access to a laptop or computer and the internet is essential

Could you help SSAFA enhance its online presence and reach the people who need us most? As a Digital Marketing Volunteer, you will help keep local online content current, accurate and engaging. By supporting branch microsites and social media channels, you will help raise awareness of our services, attract new volunteers and generate support. Full training will be provided. 

About the role 

Our clients, volunteers and supporters come from many different backgrounds and engage with us in different ways. We want to ensure they receive clear, consistent and accessible information wherever they find SSAFA online. 

You will work as part of a volunteer team to maintain branch microsites and social media feeds, support local communication plans and help build and grow online channels. Working closely with the Regional MarComms Manager and local SSAFA branches, you will also help coordinate online and offline activity and use digital insights to guide improvements. 

You may: 

• Maintain branch microsites and social media feeds as part of a volunteer team 

• Add, edit and review content to keep information current, accurate and engaging 

• Explore ways to increase traffic to branch microsites and strengthen SSAFA’s digital presence 

• Consistently apply SSAFA’s brand guidelines and tone of voice 

• Work with the Regional MarComms Manager to develop content and interpret analytical data for local communication plans 

• Help local branches build social media channels and integrate online and offline activity effectively 

What we’re looking for 

You will be a good fit if you are: 

• Friendly, approachable and comfortable working as part of a team 

• Aware of how social media can be used to engage and influence audiences 

• Confident using social media applications, including adding and editing content 

• Able to write clearly and accurately in English 

• Respectful and non-judgmental when working with clients, supporters, volunteers, staff and partner organisations 

• Interested in website maintenance and digital analytics; basic knowledge is helpful, but training will be provided 

• Willing to learn and follow SSAFA’s brand guidelines, tone of voice and ways of working 

What you’ll gain 

• The opportunity to use your skills, knowledge and life experience to benefit others 

• A welcoming and supportive SSAFA team 

• Experience and digital communication skills that you can highlight on your CV and in job interviews 

• Access to a range of training and learning opportunities 

• The satisfaction of helping more people discover SSAFA’s services, volunteering opportunities and ways to support our work 

Why volunteer with SSAFA? 

SSAFA believes that no one who has served our country should ever battle alone. Our values of Commitment, Compassion, Integrity and Understanding are at the heart of everything we do, and we ask our volunteers to uphold these values alongside our BRAVE standards. 

By helping us provide consistent, accurate and engaging online information, you will strengthen local communication and help SSAFA remain visible and accessible to the Armed Forces community. 

Ready to make a difference? Apply today and help your local SSAFA branch connect with more people online. 

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.