Youth children volunteer volunteer roles

Help4Homeless is looking for an Event Organisation Manager to lead creative fundraising events that directly support people experiencing homelessness in Peterborough. This is a flexible, remote volunteer role where your ideas can turn into real-world impact.

�� About Help4Homeless

Help4Homeless is a youth-led initiative founded in Peterborough with a simple mission: provide practical support to people sleeping rough through £10 wellbeing packs.

Each pack includes essentials like socks, hygiene products, snacks, and warmth items, and 100% of donations go directly into these packs. No admin fees, no overheads, just real help for real people.

�� The Role

As Event Organisation Manager, you’ll take the lead in planning and coordinating fundraising events and campaigns that grow awareness and raise vital funds.

�� Key Responsibilities

• Plan and organise fundraising events (online and community-based)
• Develop creative campaign ideas (e.g. challenges, themed events)
• Coordinate timelines and ensure events run smoothly
• Work with the wider team to promote events and maximise reach
• Track outcomes and suggest improvements for future events

�� Who We’re Looking For

• Organised and proactive
• Interested in event planning, fundraising, or community work
• Creative thinker with strong ideas
• Good communication and teamwork skills
• Passionate about making a difference

No formal experience required, just commitment and initiative.

�� Why Join?

• Make a direct impact in your local community
• Gain hands-on experience in event management and leadership
• Be part of a fast-growing, youth-led project
• Flexible, remote volunteering
• Build skills for future careers

�� Our Current Campaign

We’re currently running “31 Days, 31 Packs” (May 2026), aiming to fund one wellbeing pack per day. Your role will help shape and deliver campaigns like this.

Be a catalyst for change. Champion mental wellness and positive masculinity for the next generation—share our story, open doors, create impact.

About Future Men

Future Men is a specialist charity working towards a better future for every boy, every man, and everyone. Since 1988, we've supported disadvantaged and marginalised young males at critical life transitions—school exclusion, antisocial behaviour, or first-time fatherhood. Our work builds emotional resilience, strengthens relationships, and helps boys and men to navigate key life transitions. We offer:

• School programmes improving behaviour, emotional regulation, and achievement
• Community mentoring keeping young men safe and connected
• Fatherhood support giving fathers tools to actively engage in their children's lives
• Advocacy influencing policy on fatherhood and masculinity

Rooted in an understanding of positive masculinities, we empower boys and men to thrive—not just survive—so they can contribute confidently and positively to their families, communities, and wider society. 

The Opportunity

Be a voice for change. As a Volunteer Ambassador, you'll help us reach new people, open doors, and champion a cause that's transforming lives across London.

This is a flexible, remote role that fits around your schedule—perfect if you're passionate about mental health, youth development, or building stronger communities.

What You'll Do

Connect & Introduce (the most powerful thing you can do)

• Make warm introductions to potential partners, funders, or supporters in your network
• Help us connect with corporates, foundations, and local organisations—especially in Southwark & Lambeth

Amplify Our Message

• Share Future Men's work on social media (LinkedIn, etc.) and in your professional circles
• Be a spokesperson: Share Future Men's message at various events, like community gatherings, school assemblies, or corporate meetings. This could involve giving short talks or presentations about our work.
• Use your voice (social media, events, conversations) to normalise discussions around mental wellness, integrity, and healthy relationships

Open Doors to Support

• Identify sponsorship opportunities or pro bono support (legal, marketing, HR, communications)
• Connect us with grant makers, volunteers, or in-kind resources

Share Your Insights

• Give us feedback on how Future Men is perceived and where we can strengthen our impact
• Provide feedback on community needs, challenges, and ideas to help us refine our approach

Essential Skills & Experience

• Strong personal or professional networks (especially in business, corporate, or community sectors)
• Excellent communication and interpersonal skills
• Comfortable making introductions and representing the organisation
• Commitment to our mission: positive masculinity, mental wellness, and mentorship
• Ability to commit 5 hours per month for at least 12 months

Desirable Skills & Experience

• Experience in fundraising, business development, or partnership building
• Knowledge of the charity sector or social issues affecting boys and men
• Experience using LinkedIn or other social media for advocacy

What We Offer

Training & Support

• Comprehensive induction and orientation session
• Welcome pack with key messages, brand guidelines, and social media assets
• Designated point of contact for ongoing support
• Regular check-ins and connection with the team

Other Benefits

• Reimbursement of reasonable out-of-pocket expenses (e.g., travel)
• A chance to make a tangible difference in boys' and men's lives
• Connection to a supportive, mission-driven team
• Flexibility to contribute in ways that suit your strengths and schedule

Safeguarding

Future Men is committed to safeguarding and promoting the welfare of children and vulnerable adults. All volunteers are expected to share this commitment and adhere to our safeguarding policies. A basic DBS check may be required depending on the nature of your ambassador activities.

Important Information

• This is a voluntary, unpaid position
• Notice period: one month by either party
• You will be expected to maintain confidentiality regarding any sensitive information
• All ambassadors must adhere to Nolan's Seven Principles of Public Life

Do you want to support kidney patients and their families? Do you want to be part of a large team of volunteers, within a national charity? Do you want to make a difference in the lives of Welsh kidney patients and their families?

“I draw on my personal experience of kidney disease to support others during their kidney journey; providing information, advice and emotional support to anyone affected by kidney disease” –Volunteer

Organisation

Popham Kidney Support

Organisation Overview

Popham Kidney Support is a leading kidney charity based in Swansea, dedicated to improving the quality of life for children, young people, and adults living with kidney disease across Wales. The charity was founded in 2013 in memory of Paul Popham and received full charitable status in 2015. Its mission is simple: to ensure that no kidney patient faces their journey alone.

The organisation provides a wide range of services designed to support emotional, physical, and financial wellbeing. These include peer mentoring, counselling, Kidney Café support groups, welfare advice, patient grants, education programmes, and wellbeing initiatives such as activity weekends and involvement in transplant sports.

As a trusted voice for kidney patients in Wales, Popham Kidney Support collaborates with clinical teams, other charities, and Welsh communities to advocate for better services and improved patient experience. Its impact has been recognised nationally — in 2025, the charity was honoured with The King’s Award for Voluntary Service, the highest award for voluntary groups in the UK.

With a growing network of volunteers, peer mentors, supporters, and community partners, Popham Kidney Support continues to expand its reach, championing compassionate, patient‑centred care across Wales

Role Title

Treasurer, Board of Trustees

Location of Position

Wales Wide – Remote. (The Charity is based in Swansea, covers Wales)

Responsible to

Chair of Trustees

Purpose/Summary of Role

The Treasurer is a trustee responsible for overseeing the financial affairs of the organisation, ensuring that finances are managed in line with legal requirements, good practice, and the organisation’s charitable aims.

Key Responsibilities

Financial Leadership

• Ensure the organisation’s financial resources are managed responsibly and sustainably.
• Lead on financial strategy, planning, and risk management.
• Oversee the development of annual budgets and financial forecasts.
•  

Financial Monitoring and Reporting

• Present clear, accurate financial reports to the Board.
• Monitor financial performance and alert the Board to any risks or variances.
• Ensure proper accounting records are kept in line with legal requirements.

Compliance and Governance

• Ensure the organisation complies with financial regulations, charity law, Companies House regulations (if applicable), and funder requirements.
• Support the preparation and submission of annual accounts, reports, and returns.

Internal Processes

• Oversee financial controls, reserves, and investment policies.
• Support staff or volunteers responsible for day‑to‑day financial administration (e.g., bookkeeping, payroll).

Supporting Fundraising & Sustainability

• Provide insight on financial implications of fundraising plans, grants, and new projects.
• Ensure restricted funds are managed and reported correctly.

Time Commitment

Typically 4–8 board meetings per year + financial oversight duties

Person Specification

 Essential

• Financial literacy and experience managing budgets.
• Ability to interpret financial information and communicate it clearly.
• Strong analytical and organisational skills.
• Commitment to the organisation’s values, aims, and governance responsibilities.

Desirable

• Professional accountancy qualification (e.g., ACCA, CIMA, ICAEW).
• Experience in charity finance, SORP, or non‑profit financial management.
• Familiarity with financial software (e.g., QuickBooks, Xero, Sage

Training and Support

· PKS Trustee Induction

· Safeguarding

·Various training courses relating to governance

Reimbursement of Expenses- Voluntary (reasonable expenses reimbursed)

Benefits to being a Trustee

Becoming a Trustee with Popham Kidney Support (PKS) means joining a passionate, award‑winning charity dedicated to ensuring that no kidney patient in Wales faces their journey alone. It is a meaningful way to contribute to a cause that transforms lives every day.

1. Make a Tangible Difference to Kidney Patients Across Wales

As a trustee, you directly influence services that support emotional, physical, and financial wellbeing — including peer mentoring, counselling, grants, Kidney Cafés, activity programmes, and more. Your decisions help improve the day‑to‑day lives of children, young people, adults, and families affected by kidney disease.

2. Shape the Strategic Future of an Award‑Winning Charity

Popham Kidney Support has been formally recognised with The King’s Award for Voluntary Service — the highest honour for volunteer groups in the UK. Joining the Board means contributing to a respected, ambitious organisation that continues to expand its impact and drive positive change.

3. Develop High‑Level Leadership & Governance Skills

Trustees gain valuable experience in:

• Strategic and organisational planning
• Financial oversight
• Governance and risk management
• Charity law and regulatory compliance

This is ideal professional development for anyone seeking board-level experience or aspiring to leadership roles.

4. Be Part of a Warm, Supportive Community

At PKS, lived experience, compassion, and community spirit are at the heart of everything we do. As a trustee, you’ll work alongside:

• Dedicated volunteers and peer mentors
• A committed senior team
• Patients and families whose stories inspire change

You join a community that supports each other as much as it supports the people we serve.

5. Strengthen Your Professional Profile

Being a trustee demonstrates:

• Leadership
• Integrity
• Strategic thinking
• Commitment to social impact

It is a strong addition to any CV, career portfolio, or personal development journey.

 6. Use Your Skills — or Lived Experience — for Good

Whether your strengths lie in finance, governance, HR, communications, community engagement, healthcare insight, or lived experience as a kidney patient or carer, your voice matters. Trusteeship gives you the chance to use what you know to create real, lasting change.

7. Enjoy Personal Fulfilment Through Purposeful Work

Trustees often describe the role as:

• Inspiring
• Emotionally rewarding
• A unique opportunity to “give back”
• A chance to leave a positive legacy

Your contribution helps ensure that every kidney patient in Wales has access to the support they need — emotionally, physically, and practically.

8. Contribute to a Legacy of Compassion and Progress

PKS was founded in memory of Paul Popham and has grown into a national support organisation. As a trustee, you help carry that legacy forward, ensuring that every person affected by kidney disease feels supported, valued, and empowered.

Application Procedure

·CV to Lynne Orton Chair of Trustees

·Informal interview with Chair of Trustees and CEO

·Trustee application form, DBS & references

·Application presented to board

·Decision communicated in writing from Chair of Trustees

Become an Independent Visitor to be matched one to one with a young person in care. You will meet once or twice a month to take them out to do fun activities together. This is an opportunity for our young people to develop a healthy relationship with a trusted adult, have fun and share their worries and feelings if they are ready to do so.

We'll provide full training, all your expenses and ongoing support from dedicated staff. 

This is an opportunity for you to build skills and knowledge within social care and test yourself with real life experience of a young person in care.

We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times. We will be providing training on the following subjects.

Session 1 Introduction to IV and the Care system
Session 2 Trauma, Attachment and Growth
Session 3 Safeguarding
Session 4 Communications and Boundaries
Session 5 The Role Of The IV

Program Manager

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our raison d’etre is to engage young people in outdoor activities by providing them with opportunities to go on night walks, build fires, cook on fires, try out some bush craft, go on bike rides, try indoor climbing, have a go at scuba diving in swimming pools, play team building games, enter cake competitions, attempt bushtucker trials, put up tents, learn navigation skills, keep fit by doing bleep tests, go karting, have a crack at skiing at Ackers Trust or on a ski slope in the Alps, eat curry at Christmas and much more.

Description

You will play an important role in putting together our termly program for our Tuesday meeting nights. There’s a lot involved in putting the program together and ensuring that all our members get the chance to join in these amazing experiences.  You will work in conjunction with the Group Leader to decide which activities to do and when and you will also have to coordinate with our team of volunteer leaders to ensure that there are enough staff available each week to run the program.

The key tasks of the role are to:

• Plan the weekly activities for each term in coordination with the budget and operational members.

• Schedule the activities at the clubhouse and nightly trips / events.

• Provide any materials etc required to carry out the planned activity.

• Book the event / location / trainer etc and organise transport.

• Produce a term summary including parent rotas to be sent out.

• Follow up with parents  / Leaders to ensure actions have been taken to meet activities planned.

• Troubleshoot any issues on the night if necessary.

• Ensure that there are enough staff available to run the program and arrange cover if necessary.

Ideally you should have / be:

• Ability to schedule and manage tasks effectively.

• Creativity and an eye for detail.

• Problem-solving skills.

• Risk management.

• Written and verbal communication skills.

• Cost control and budgeting skills.

• Teamwork and motivational skills.

• Organisational and multitasking skills.

• Office software proficient.

• Build, maintain and facilitate effective working relationships with a wide range of people and organisations.

• Plan, manage and monitor your own tasks and time.

In addition you will need:

• Integrity.

• Committed to ensuring high standards.

• Flexible approach.

• Self-motivated.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future.  You will help make Tuesday meeting nights run smoothly by ensuring that the Leaders are free to focus their attention on the members having a great experience.  By producing a termly program this will enable parents to add the weekly activities to their diaries in good time and Volunteer Leaders to plan ahead and check out their availability.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  You will also have some fun, support a good cause and gain new skills and experiences. 

About the location

Where will the volunteer be working?

The volunteer can do most of the work remotely but may need to attend some Tuesday evening meetings to coordinate with our team of Volunteer Leaders.

Travel Limit

• Mostly remote work but some travel to Solihull will be necessary for Committee meetings and occasional Tuesday club nights.

When will the volunteer be working?

Volunteer availability

• Flexible so during office hours if necessary for certain events but evenings if preferred.

• You would need to be available to attend Committee meetings which normally take place in the evening.

Estimate of time commitment

• 0- 3 hours / week – the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.

Why volunteer with us? 

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you?

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

Wekume

We provide Ugandan students anonymous reproductive health services, entrepreneurship support, and exchange opportunities via mobile.

Marketing Strategist

About Wekume 
Wekume-meaning "Protect Yourself" in Luganda-is a dynamic, volunteer-powered startup revolutionizing reproductive health for Uganda’s university students. Through our innovative mobile app, we break down barriers of stigma and limited access by offering essential services and information right at students’ fingertips. Key features like SafeChat for anonymous consultations, QuickTest diagnostics, a student-focused marketplace, and other empowering resources enable youth to make confident, informed health decisions.
As a fast-growing initiative, Wekume thrives on the energy of passionate, self-driven volunteers. All roles are remote and volunteer-based, giving you the chance to shape a transformative movement that’s changing lives across Uganda.
Key Benefits of Volunteering with Wekume:

• Gain hands-on experience in a fast-paced, mission-driven startup transforming reproductive health education in Uganda.
• Make meaningful impact by helping to overcome stigma and improve access to vital health resources for university students and youth.
• Sharpen your communication, collaboration, and digital outreach skills while contributing to a cutting-edge health tech platform.
• Gain valuable experience in nonprofit marketing, digital fundraising, and web design.
• Build your portfolio with a meaningful project.
• Flexible, remote volunteering opportunity.

Position Overview

We are seeking a strategic and creative Marketing Strategist to lead the development and execution of Wekume’s marketing initiatives. This role will play a key part in increasing brand awareness, driving user engagement, and supporting fundraising and growth efforts.
You will work closely with the communications and operations teams to design campaigns that resonate with our audience and amplify our mission.

Key Responsibilities

Marketing Strategy & Planning

• Lead the development and implementation of Wekume’s marketing strategy aligned with organisational goals
• Identify target audiences and define clear positioning and messaging
• Develop campaign plans to drive awareness, engagement, and user acquisition

Campaign Management

• Plan, execute, and optimise marketing campaigns across digital channels
• Collaborate with the communications team to deliver cohesive and impactful campaigns
• Support fundraising and awareness initiatives through targeted marketing efforts

Brand & Growth

• Strengthen Wekume’s brand identity and ensure consistency across all channels
• Identify opportunities to expand reach and grow Wekume’s user base
• Monitor trends and recommend innovative approaches to increase visibility

Performance & Insights

• Track, analyse, and report on campaign performance and key marketing metrics
• Use insights to refine strategies and improve effectiveness
• Provide data-driven recommendations to support decision-making

Collaboration & Stakeholder Engagement

• Work closely with cross-functional teams including communications, product, and partnerships
• Support alignment of marketing efforts with organisational priorities
• Contribute to a collaborative and impact-driven team culture

Person Specification

Essential

• Experience in marketing, digital marketing, or brand strategy (non-profit or social impact experience is a plus)
• Strong understanding of digital marketing channels (social media, email, content, etc.)
• Ability to develop and execute strategic marketing plans
• Analytical mindset with experience using data to inform decisions
• Excellent communication and organisational skills

Desirable

• Experience in growth marketing or user acquisition strategies
• Familiarity with marketing tools (e.g. Google Analytics, social media insights, email platforms)
• Experience working with start-ups or volunteer teams
• Passion for public health, youth empowerment, or social impact

Key Skills & Attributes

• Strategic and creative thinker
• Proactive and self-motivated
• Collaborative and adaptable
• Results-driven with strong attention to detail
• Passionate about Wekume’s mission and impact

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Sembeza Africa

We deliver Quality Physical Education using sports and Traditional African Games to empower Ugandan youth.

Copywriter

Are you passionate about children, stories and writing, Sembeza Africa is looking for a copywriter who is able to

• Write, edit, and continuously improve all website content
• Turn raw program data and field updates into engaging impact stories and impact reports
• Support grant applications and develop proposals and funding materials that clearly connect activities to impact
• Create clear, consistent messaging for campaigns and events across all communication channels
• Develop newsletters that keep partners, donors, and supporters informed and engaged
• Write clear, compelling copy for brochures, flyers, banners, and other print or digital promotional assets
• Write press releases, media briefs, and external announcements for key milestones or events
• Develop internal writing guidelines and templates to maintain and enforce Sembeza Africa’s brand voice across all content
• Identify content gaps and proactively improve how Sembeza Africa communicates its work

Skills and Qualifications

• Have proven experience in copywriting, content writing, or communications.
• Strong writing and editing skills with the ability to produce engaging content.
• Understanding of storytelling for impact, fundraising, and audience engagement.
• Basic knowledge of SEO and digital content best practices.
• Strong research skills to support accurate and informed content creation.
• Proactive and takes initiative without waiting for instructions.
• Strong attention to detail and a high standard for quality.
• Good communicator and able to collaborate effectively across teams.
• Strong sense of ownership and accountability for work delivered.
• Adaptable and able to handle shifting priorities.
• Able to work independently and manage multiple tasks effectively.
• Available to attend at least 75% of internal meetings**.**

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Forward Leeds is the alcohol and drug service in Leeds for adults, young people and families. Forward Leeds is delivered by 4 services in partnership, led by Waythrough.

This exciting volunteer role would suit someone with an empathetic, non-judgmental attitude who can build strong working relationships with others. This is a fantastic opportunity to get hands on experience in a drug and alcohol service and put your passion for supporting and advocating for vulnerable people to great use. 

The role:

This role will support service users who are experiencing co-occurring mental health and addiction (COMHAD) issues. The COMHAD team provide specialist care for service users with mental health and addiction support needs.

Tasks may include:

• Provide support for clients throughout their recovery journey 
• Provide support for clients with any unmet needs (health, housing, benefits, criminal justice, for example) 
• Provide suitable emotional support for clients
• Support staff with providing urine tests for clients
• Asist with writing up case notes 
• To develop and knowledge and understanding of an individuals’ recovery plan, and how to collaboratively create one.
• Adhere to risk management, health and safety guidelines and any relevant policies relating to the role
• Help to complete comprehensive assessments & any other relevant paperwork
• Potential to work up to recording information on SystmOne (our internal system) and co-working on a caseload
• Supporting staff with admin responsibilities such as phoning GPs, making pre-assessment phone calls with clients, phone check ins between assessments, and contacting disengaged clients.
• Potential to support staff with home visits
• Discussing blood born virus (BBV) testing with clients and discussing harm reduction advice such as naloxone kits
• Using SystmOne to record and update service users’ information

Training: Prior to start date, a volunteer is required to attend the one-day induction workshop offered online or in person. Following start date, volunteers have access to our training platform, workday, and may be asked to complete several training modules applicable to their role within their first 3 months.

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. 

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

Skills we would like you to bring to the role:

• Good IT skills
• Good written communication skills
• Attention to detail
• Ability to keep a track of multiple tasks and report back on progress
• Non-judgmental towards people with lived experience
• Confident to contact people by email / phone
• Good time keeping
• Able to work as part of a team, on own initiative and to instruction
• An understanding of Waythrough – information is available on our website
• A genuine interest in being part of the mission and vision of Waythrough
• Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions. 

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed. 

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

About the Witness Service  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

Why join the Witness Service now  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses 

All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch. 

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process. 

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed. 

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.

Why volunteer with us? 

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks. 

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service. 

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.