Volunteer roles in Cheam
About Us
Earthwatch Europe works to create a world where we live in balance with nature.
We help people to protect the nature around them. We build meaningful nature connections and give people the tools they need to fight for our planet.
Working alongside communities and organisations, we build an understanding and a love of nature and help everyone to protect the natural world. Guided by science and powered by people, we create change through connection.
People are the heart of everything we do. From the classroom to the boardroom and the field to the laboratory, we bring everyone together with the shared goal to protect our planet. We work where we can have the most impact, creating knowledge and inspiring action. We fight for our fragile planet with passion and with science – with our hearts and our minds.
About the Role
Our Board of Trustees provides strategic leadership and strong governance, helping to shape Earthwatch’s direction and impact. Trustees act as ambassadors for our mission, bringing diverse perspectives and expertise to guide our work.
The Board meets four times a year, usually for full-day meetings on a Friday, held either in person or online via Microsoft Teams. Meetings usually take place in London or Oxford. Two standing committees — Finance (meets quarterly) and Nominations (meets twice a year) — provide additional oversight. We also form ad-hoc working groups as needed, typically involving staff and trustees, to support strategic priorities or to manage the organisation through a challenging process.
Earthwatch Europe has a board of 12 trustees. Trustees come from a wide variety of backgrounds and have a wide range of skills and experience, including governance, science, communications and finance. The Chair of the board is supported by two Vice Chairs and an Honorary Treasurer.
Role Purpose
To lead trustee-level oversight of Earthwatch Europe’s financial governance, ensuring robust controls, clear reporting, sound risk management and strong financial decision making that supports long-term sustainability and impact.
Key Responsibilities
• Provide strategic oversight of budgets, management accounts, cashflow, reserves and forecasting.
• Ensure strong controls, compliance and risk management (including audit where applicable).
• Chair or help shape the Finance Committee.
• Support the Board to understand financial trade-offs and sustainability choices.
• Help shape the financial foundations for income growth (e.g., investment cases, risk/return thinking, sustainability modelling).
Please find attached the full job description and person specification.
If you’re excited by the opportunity to help shape the future of Earthwatch Europe, we’d love to hear from you.
Please submit your CV and a supporting statement (max 1 page).
In your statement, we’d like you to tell us:
1. What motivates you to become a trustee of Earthwatch Europe, and how your values align with our mission
2. What relevant experience, skills, and perspectives you would bring to our Board, how you can fulfil the requirements outlined in this pack
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Flood Forum (NFF) supports and empowers people and communities at risk of flooding and helps those who flood to recover from the material and emotional trauma that flooding causes. With 24 years on the ground experience, we are the only national charity dedicated to supporting flood risk communities.
At the NFF, we give emotional and practical help and creating the right package of support for the long-term. Flooding can be a devastating experience with lasting economic, practical and emotional consequences and for many people the recovery process is as traumatic, or even more stressful, than the flood itself.
We pride ourselves on being there at every stage of the flood recovery process, working hand in hand with the people and communities we help. We also provide a powerful and independent voice for these communities, advocating for them with local and national government as well as the insurance industry and other corporate sectors.
We are seeking new Trustees to bring new insights, experience and skills to our Board. As a Trustee, you’ll help ensure the financial sustainability and governance of NFF.
As a Trustee you will have a commitment to supporting our values and approach to supporting communities at risk or who have flooded and you will advocate and be an ambassador for our work.
We’re especially interested in applications from you if you have:
· Experienced flooding or live with the threat of flooding.
· Fundraising, marketing or communications skills or experience
We particularly welcome applications from women, people from ethnic minority backgrounds, and residents of the North of England, East Anglia, or Wales, who are currently under-represented on our Board.
The client requests no contact from agencies or media sales.
About Us
Earthwatch Europe works to create a world where we live in balance with nature.
We help people to protect the nature around them. We build meaningful nature connections and give people the tools they need to fight for our planet.
Working alongside communities and organisations, we build an understanding and a love of nature and help everyone to protect the natural world. Guided by science and powered by people, we create change through connection.
People are the heart of everything we do. From the classroom to the boardroom and the field to the laboratory, we bring everyone together with the shared goal to protect our planet. We work where we can have the most impact, creating knowledge and inspiring action. We fight for our fragile planet with passion and with science – with our hearts and our minds.
About the Role
Our Board of Trustees provides strategic leadership and strong governance, helping to shape Earthwatch’s direction and impact. Trustees act as ambassadors for our mission, bringing diverse perspectives and expertise to guide our work
The Board meets four times a year, usually for full-day meetings on a Friday, held either in person or online via Microsoft Teams. Meetings usually take place in London or Oxford. Two standing committees — Finance (meets quarterly) and Nominations (meets twice a year) — provide additional oversight. We also form ad-hoc working groups as needed, typically involving staff and trustees, to support strategic priorities or to manage the organisation through a challenging process
Earthwatch Europe has a board of 12 trustees. Trustees come from a wide variety of backgrounds and have a wide range of skills and experience, including governance, science, communications and finance. The Chair of the board is supported by two Vice Chairs and an Honorary Treasurer
Role Purpose
To lead the Board of Trustees in providing strategic direction, excellent governance and effective support-and-challenge to the executive team, ensuring Earthwatch Europe delivers maximum impact and builds long-term sustainability.
Key Responsibilities
• Board leadership: Set the tone for a high-performing, inclusive Board that is focused, constructive and appropriately challenging
• Governance: Ensure robust governance, effective decision-making and oversight of risk and compliance
• Strategy: Lead the Board’s contribution to strategy, priorities and impact; maintain focus on the big questions
• CEO relationship: Build an effective partnership with the CEO; ensure clarity of delegation and accountability.
• Income and sustainability: Help steer the organisation’s approach to income growth and long-term sustainability, using experience and networks where appropriate.
• Representation: Act as an ambassador for Earthwatch Europe, supporting profile, partnerships and credibility.
• Board effectiveness: Support succession planning, Board development and continuous improvement.
Please find attached the full job description and person specification.
If you’re excited by the opportunity to help shape the future of Earthwatch Europe, we’d love to hear from you.
Please submit your CV and a supporting statement (max 1 page). In your statement, we’d like you to tell us:
1. What motivates you to become a trustee of Earthwatch Europe, and how your values align with our mission
2. What relevant experience, skills, and perspectives you would bring to our Board, how you can fulfil the requirements outlined in this pack
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE
The Safeguarding Trustee acts as the Board’s lead on safeguarding, providing strategic oversight, guidance, and challenge to ensure the highest standards of safeguarding practice across the organisation.
You will:
- Provide strategic oversight of safeguarding policy and practice
- Support and challenge the organisation to maintain high standards
- Ensure safeguarding is embedded in governance and decision-making
- Ensure safeguarding risks are appropriately reflected in the risk register
- Work closely with the Chair, Charity Director, and safeguarding lead to promote a strong safeguarding culture across the organisation.
WHO WE’RE LOOKING FOR
We would welcome applications from people who have:
- Experience or knowledge of safeguarding children and young people
- An understanding of safeguarding legislation or guidance
- Good judgement, integrity, and the ability to think strategically
Trustee experience is not essential—we will support your development.
WHY JOIN US?
Blue Smile is a children’s mental health charity dedicated to transforming the mental health and life chances of children across Cambridgeshire through arts-based therapies. We support over 200 children each week, working closely with schools and families.
This is a meaningful opportunity to contribute your expertise to a well-respected charity and help make a lasting difference to children’s mental health.
We are committed to diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Lay Trustee – IT & Digital Strategy
Remote based – with travel to London
Three year term, 10-11 days per year
Voluntary with expenses
The Royal College of Emergency Medicine (RCEM) is seeking to appoint two new Trustees to join its Trustee Board at an important period for the College and the specialty. We are looking for individuals who are committed to high-quality emergency care, strong governance, and public benefit.
We are recruiting for:
• Lay Trustee – IT & Digital Strategy
About the role
RCEM is seeking a Lay Trustee with expertise in IT, digital or technology strategy to strengthen Board-level oversight of digital transformation, data, cyber security and information governance.
Who we are looking for
This role is suitable for a lay (non-clinical) individual with senior-level experience in IT, digital or technology leadership. You will be comfortable operating at Board level and able to translate complex technical issues into clear strategic insight.
Time commitment is approximately 10–11 days per year. The role is unremunerated, with reasonable expenses reimbursed.
RCEM is committed to equality, diversity and inclusion and warmly welcomes applications from all backgrounds.
How to apply
Please review the role profiles and person specifications and apply by emailing a) your CV and b) a covering letter explaining why you wish to be considered and how you meet the requirements set out in the person specification via the application link.
Closing date: 19th June 2026 at 5pm
Please review the role profiles and person specifications and apply by emailing a) your CV and b) a covering letter explaining why you wish to be considered and how you meet the requirements set out in the person specification.
The role of the board is to govern Breaking Barriers effectively, in service of our vision and mission, and as required by our constitution. Trustees provide support and challenge to the Chief Executive and Senior Leadership Team (SLT), and are ambassadors for the charity.
Essential Duties of the Trustee Role
· Ensure Breaking Barriers is carrying out its purposes for the public benefit
· Comply with Breaking Barriers' governing document and other laws that apply
· Act in Breaking Barriers' best interests: prioritise Breaking Barriers' objectives, avoid conflicts of interest, and follow procedures to manage any conflicts.
· Ensure Breaking Barriers is accountable: meeting legal, accounting and reporting requirements
· Manage Breaking Barriers' resources responsibly: managing risks, protecting assets and people, getting the resources we need, having appropriate controls and procedures
· Act with reasonable care and skill using your skills and experience, deciding when you need professional advice, ensure Breaking Barriers remains solvent.
Other Responsibilities
· Understanding the vision, mission, goals and values of Breaking Barriers together with a good grasp of the operational context and the expectations of partners.
· Strategic leadership and vision: help to guide the organisation with a strategic vision, aligning the board and staff's efforts with the mission. Ensure that the organisation defines its goals and evaluates performance against agreed targets.
· Leveraging opportunities: Support and participate in fundraising strategies, leveraging networks, and engaging with donors and stakeholders to secure necessary resources for the organisation's work.
· CEO and SLT support: Maintain a constructive relationship with the CEO and SLT,
creating a positive and strong working relationship to jointly set and achieve appropriate targets, staying in regular contact and acting as a sounding board to discuss strategic or staffing related matters, issues - coaching, supporting and challenging as necessary.
· Ambassadorship: Act as an ambassador, representing and promoting the organisation's mission, values, and interests to external stakeholders, enhancing its reputation, and fostering collaboration, fundraising and promotional opportunities
Please apply by submitting your CV and a cover letter stating why you wish to join the organisation, how your skills and experience would add value to the board, and how you meet the requirements of the person specification. We would be grateful if the entire application is less than 4 pages.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you believe that professional therapy should be a community standard, not a luxury? As a qualified volunteer counsellor, help us provide accessible, online counselling while managing a flexible remote caseload via our secure platform, supported by peer supervision groups.
Flourish Wellbeing Support is a Not-for-Profit bridging the gap between overstretched NHS services and high-cost private care. We are looking for qualified volunteer counsellors to join our remote team.
Key Responsibilities:
- Deliver our suggested 4x weekly 1-to-1 online counselling sessions to clients who cannot afford private fees but face long waitlists.
- Work within a structured 15-session clinical model to provide meaningful, short-term support.
- Manage your own digital diary and caseload via our integrated, paperless counselling technology (handling bookings, notes, and encrypted video).
- Engage with a monthly peer supervision group (4 people) to share clinical insights and maintain standards.
- Our service is open from 8am to 8pm from Monday to Friday. Our counsellors can choose to work during any of these times.
What are we looking for?
We are looking for counsellors who believe that mental health support should be accessible to everyone, regardless of their income.
1. Professional Qualification & Registration
The most important requirement is that you are a fully qualified, registered counsellor or psychotherapist (holding a Diploma or Degree in Counselling/Psychotherapy). You must hold current membership with a recognised professional body such as the BACP, UKCP, or NCS (Accredited).
We will also require an enhanced DBS (or we can carry one out for you) and two professional references.
2. Clinical Experience with Complexity
Our ideal volunteer is a practitioner comfortable with a wide range of clinical presentations. We are looking for individuals who have experience in safely holding:
- Trauma
- Bereavement and Complex Grief
- Long-term Depression and Anxiety Experience in working within a short-term, structured framework (such as our 15-session model) is highly beneficial, as is the ability to conduct clinical assessments and manage risk within a remote setting.
3. Technical Literacy & Remote Readiness
As a 100% online service, our ideal volunteer is comfortable using (or learning) integrated counselling platforms for encrypted video sessions, digital note-taking, and diary management. You will need a private, confidential space to work from and a reliable internet connection to ensure the safety and continuity of the therapeutic relationship.
4. Professional Autonomy & Reliability
Because we offer sessions anytime between 8am to 8pm from Monday to Friday, you can work across any of these hours and will be responsible for managing your own schedule and ensuring consistency for your clients.
5. A Collaborative, Community Spirit
While the work is remote, the spirit of Flourish is collective. We look for people who:
- Value Peer Supervision and are willing to share insights in a small-group setting.
- Are empathetic and non-judgmental, aligning with our Social Equity values.
- Are looking for a meaningful connection to a social mission.
What difference will you make?
In the UK, 1.9 million people are waiting for support, and 1 in 3 find their condition worsens during the wait. By joining Flourish, you bridge the gap for those who cannot afford private care but need more than a student-led placement can provide. Your expertise allows us to safely support individuals facing mental health issues who might otherwise be turned away.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteer to help transform the lives of disadvantaged pupils by improving their grades and building confidence in their learning.
We are looking for inspirational role models who will tutor English or Maths once a week on one of our 10-12 week online programme, starting in September 2026.
You will be matched with a small number of pupils (max 1 or 2) and provide them with the academic support, encouragement and inspiration they need to get back on track. Our tuition programmes aim to build not just academic strength, but confidence and positivity towards learning as well.
All our volunteer tutors receive full training, lesson resources and support from a qualified teacher / team manager throughout their placement.
Practical Considerations:
- Our online programme runs on Tuesday afternoons from 17:00 till 18:00.
- The start date is mid-September (date TBC)
- Sessions are 60 minutes and take place via Teams. Tutors are expected to be online 15 minutes prior to their session. There is a 15-minute debrief with your progarmme manager after each session.
- This role requires you to undergo a free of charge enhanced DBS check, arranged by Team Up.
We are looking for:
- Strong grades in English or Maths
- Experience working with young people
- Committed, organised and patient individuals
- Good interpersonal skills when dealing with pupils
- Individuals who are passionate about helping to reduce the education attainment gap and improve social mobility
Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12 week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only improve their grades, but also build long term resilience.
Alongside this meaningful experience, you will also be able to attend our online employability seminars, as well as receiving a personalised reference upon completion of the programme.
Volunteers address a widening attainment gap in education by helping disadvantaged pupils double their expected progress and improve future prospects.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Dons Local Action Group is a volunteer-led community organisation dedicated to supporting people in crisis and creating meaningful impact through collective action. Through partnerships, volunteers and local initiatives, we work to provide practical support and strengthen our communities across food, technology and furniture.
We’re looking for an enthusiastic and creative volunteer to join our Marketing team and help us grow our digital presence, engage supporters, and tell the stories that matter.
What you'll do:
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Manage and moderate our social media channels
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Support the creation of engaging content across platforms
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Help plan and schedule posts and campaigns
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Analyse channel performance and identify key insights
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Suggest ideas to improve engagement and evolve our communications
We’re looking for someone who:
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Has an interest in marketing, social media or communications
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Is creative, organised and proactive
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Has strong written communication skills
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Enjoys working with data and spotting trends
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Wants to contribute to a meaningful cause
What you'll gain:
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Hands-on marketing and social media experience
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Opportunities to develop content and analytics skills
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Flexible volunteering around your schedule
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The chance to make a real impact in the community
Interested? We'd love to hear from you. Tell us a bit about yourself and why you'd like to get involved.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
When you join us as a volunteer, you’ll be part of a community of passionate people coming together to support the MS Society’s vision of a world free from MS.
As one of our wonderful volunteers, you can get involved in:
- providing support and services to the MS community
- increasing awareness of, and delivering resources to, people affected by MS
- raising vital funds to help stop MS
- boosting our community voice by advocating for MS research and policy
Role details:
Equity, Equality, Diversity and Inclusion (EEDI) are at the heart of our work. We work with people with lived experience of MS, volunteers, and professionals to guide and direct our approach to EEDI.
The EEDI Reference Group is a group of people affected by MS who helped develop our previous EEDI strategy and now support the EEDI work in our more recent organisational strategy. They bring lived experience of marginalisation for example people from minoritised ethnic groups, the LGBTQ+ community, carers and disabled people.
This is an exciting opportunity to join our Equity, Equality, Diversity and Inclusion (EEDI) work. By attending monthly meetings you’ll use your lived and/or professional experience to provide advice, feedback, guidance and personal opinion on our EEDI work.
This is a home-based role, which will require attending online meetings of up to an hour, with up to 30 minutes of pre-reading and follow-up work before each one.
What you’ll be doing:
· Attending online meetings
· Reading documents and preparing feedback
· Using your lived and/or professional experience to provide constructive and honest feedback on our ways of working, processes and future initiatives
· Representing the MS community and people from marginalised group(s) with lived experience
· Having confidence to speak and input into meetings
· Feeling passion for the MS Society and for EEDI in our work
· Showing awareness of EEDI in a broader context, to provide challenge outside of your lived experience
What you’ll get in return:
· You’ll be part of our amazing volunteer network
· You’ll meet and work with people from a variety of backgrounds and experiences of MS
· You’ll develop skills, which can improve your CV and employability
· You'll be making a real difference to the MS community
· You’ll get a say in influencing our work
· You’ll receive a Volunteer Welcome Pack
· You’ll have an induction to your role
· You’ll get support from your Volunteer Manager
· You’ll gain access to Learning and Development opportunities
· You’ll be reimbursed for any related expenses while carrying out your role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PUBLICITY & MARKETING VOLUNTEER
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Publicity & Marketing volunteers play an essential role in publicising and raising awareness of their local branch’s activities.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Collecting case studies from the clients we help
• Writing stories for the local press
• Distributing literature
• Arranging talks
• Working with the Central Team to promote panel activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Confident using social media platforms
• Warm, approachable and confident to engage with clients to gather their story
• Able to follow REMAP policies and procedures
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• A commitment to our values
You’ll also need to complete the induction checklist and some online training.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got a passion for making an impact in your local community?
Could you support us by being our ambassador and a speaker within your local community to help Caudwell Children to raise funds that support disabled and neurodivergent children to realise their full potential?
What will you be doing?
· Represent the organisation at community events, ensuring a welcoming atmosphere and sharing information about Caudwell Children
· Build positive relationships with local businesses, schools, and community groups to encourage support.
· Give presentations to community groups to raise awareness
What skills would be useful?
· Friendly, approachable and confident speaking with new people
· Organised
· Creative and enthusiastic about fundraising
· Public speaking experience or confidence to learn
What’s in it for you?
· Relevant training, mentoring and support will be provided
· Gain experience to add on to your CV
· Utilise your skills and learn new ones.
· Social opportunities
· Access to wellbeing support
· Out of pocket travel expenses can be reimbursed
· We strive to make reasonable adjustments and improve accessibility
How much time are you expected to give and when?
Volunteering is flexible. The brilliant thing about this role is you can do as much or as little as you like. Weekdays or weekends, daytime or evenings, there is lots of choice.
Where is the role located?
Looking for volunteers based across Staffordshire, support provided remotely.
Minimum age for this role: 16
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Afrocats, we work with communities in Greater Manchester to support women, children and families through access to arts and culture. We are looking for an organised and reliable volunteer administrator to join our small, friendly team and provide support across a range of needs.
This is a flexible volunteer opportunity ideal for someone with previous office or administrative experience who would like to use their skills to support meaningful community work.
Role Responsibilities:
- General administrative support
- Data entry
- Presentation preparation
- Monitoring and responding to emails
- Research tasks and adhoc project support
Commitment:
Around 8 hours per week for a period of 12 months.
Working Hours:
Hours are flexible, however, during the initial induction period, some overlap with staff working hours will be required.
We’re looking for someone who is:
- Organised and detail-oriented
- Confident using email, Word, Excel, and other digital services
- Able to manage tasks independently
- Friendly, professional, and proactive
- Comfortable working remotely and as part of a team
Previous administrative or office experience is preferred.
Join us and play an important role in supporting the inner workings of a local organisation working with communities!
An award-winning charity based in Manchester, empowering displaced women & children through creativity


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a training shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE
The Operations Assistant provides essential administrative and operational support to ensure the
smooth day-to-day functioning of the organization. The role supports coordination efforts,
maintains systems and records, and assists in executing tasks that enable teams to operate
efficiently and remain aligned with organizational processes.
This position serves as a foundational support role, ensuring that operational activities are well-
organized, documented, and effectively carried out.
Experience, Qualification and Requirements
- Strong organizational and administrative skills
- Attention to detail and accuracy
- Basic coordination and time management skills
- Good written and verbal communication
- Ability to follow instructions and processes effectively
- Basic problem-solving ability
- Proficiency in digital tools (e.g., Google Workspace, Project/Task Management Tools)
- Reliability, responsiveness, and willingness to learn
- Ability to work collaboratively within a team
- Diploma or degree in Business Administration/Management or any related field.
- Experience in administrative or support roles.
Main Responsibilities/ Key Duties
- Provide administrative and logistical support to operations and team leads
- Assist in coordinating meetings, including scheduling, documentation, and follow-ups
- Maintain and update records, trackers, and shared documents
- Support communication flow across teams (emails, updates, reminders)
- Assist in onboarding processes (e.g., sharing resources, granting access)
- Monitor assigned tasks and follow up on action points
- Ensure proper filing and organization of operational documents
- Support implementation of processes and workflows
- Assist in resolving minor operational issues and escalate when necessary
- Provide general support to ensure smooth daily operations
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid handling sensitive data or detailed reporting
- Are seeking immediate paid employment
- Are uncomfortable applying analysis to strategic decisions
Important to be clear:
- This is a volunteer role during the CIC’s build phase. It carries real responsibility for data integrity and donor relations.
- Formal qualifications are not required, but desirable.
- Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
The client requests no contact from agencies or media sales.
