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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.
This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.
As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.
This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.
Main tasks:
Working on real life marketing projects
Planning, developing and implementing marketing strategies.
Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation.
Managing the organisation’s social media pages by posting updates and responding to comments and messages
Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand
Organising marketing campaigns
Creating, organising and delivering presentations
Conducting market research and analysing participants’ reports, questionnaires and surveys.
Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts.
Contribute to staff meetings, and other internal meetings with views and suggestions.
Analyze information to provide actionable insights and recommendations to the Directors
Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives
Develop and deliver clear and concise communication to internal and external stakeholders
Translate briefings into actionable outcomes, coordinating with various teams and individuals
·
Training and support available:
Social media
Canvas
Skills:
Essential
Strong written and verbal communication skills.
Attention to detail
Flexibility and willingness to learn new skills
Problem-solving, planning and creative-thinking skills
Time management and prioritisation abilities
Tactical understanding of all primary social media platforms
Knowledge and understanding of online and offline marketing tactics
Good Teamworking skills
Strong organisational skills
Numerical skills, which includes analysing and compiling spreadsheets
Social Media skills.
Office based skills (Word, Excel, PowerPoint)
Adheres to the organisation’s key objectives
Delivering quality work in a timely manner
Self-driven
Ability to multi-task and adhere to deadlines
Desirable
Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Good Knowledge of market research techniques and database
Previous experience working in an office environment, dealing with administrative tasks or using a product database.
When needed:
Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Proxy by IWI Overview
Proxy by IWI is dedicated to fostering thoughtful and engaged feminist responses to mainstream media, popular culture, legal issues, and advocacy.
Published daily, Proxy is committed to delivering ambitious and distinctive journalism. The publication covers topics that are of greatest significance to women’s human rights, focusing on people, ideas, laws and institutions from a feminist viewpoint and extending beyond. Proxy features original investigative reporting, insightful analysis, compelling arguments, and personal reflections, all designed to offer a multifaceted feminist take on current affairs.
Principal Responsibilities
· Maintain a thorough understanding of global trends and developments concerning women's human rights.
· Submit two articles per month for publication, each typically between 600 and 800 words in length.
· Ensure accuracy by obtaining supplementary material and further information from archives, reference libraries, and interviews with informed individuals.
· Conduct interviews in a variety of circumstances as required.
· Establish and maintain contacts to facilitate news gathering, including relationships with the police, emergency services, local councils, community groups, health trusts, press officers from various organisations, and members of the public as needed.
· Work collaboratively with the IWI and Proxy team to produce clear and precise content in accordance with house style guidelines.
· Undertake research and write feature articles, occasionally contributing to subsidiary publications and supplements.
Requirements
· A minimum of four years’ experience in research and/or reporting.
· Proven interpersonal and collaborative abilities, able to work independently as well as part of a team.
· Flexibility, initiative, and robust problem-solving skills.
· Experience within multicultural settings and an awareness of cross-cultural differences.
· Dedication to promoting women’s human rights.
· Strong listening skills.
· Outstanding writing skills, including adaptability in writing styles and responsiveness to editorial guidance.
· Excellent analytical capabilities for precise understanding of subject matter.
· Superb organisational skills, with the ability to handle multiple projects and adhere to tight deadlines.
· Creative thinking in conveying messages innovatively.
· Rigorous attention to detail, including proficiency in proofreading one’s own work.
· Exceptional written English skills.
Please submit a recent writing sample which best demonstrates your writing style.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Photographer (Volunteer)
Club: Kenningwell United Women’s Football Club (KUWFC)
Location:South London (Griffin Sports Ground, Dulwich Village; JAGS Sports Club, Red Post Hill)
Commitment: Up to 3 hours per week
About Us
Kenningwell United WFC is a non-profit women’s football club competing in the Greater London Women’s Football League. As part of the She’s Got Skills collective, we are committed to celebrating and promoting women’s football, wellbeing, and community.
Role Overview
We are seeking a creative and enthusiastic Volunteer Photographer to capture the energy and spirit of our matches, training sessions, and club events. This is a fantastic opportunity for anyone looking to build their sports photography portfolio and support grassroots football.
Key Responsibilities
- Attend home matches (and/or training sessions or events) to take high-quality photos of players, staff, and supporters
- Edit and prepare images for use on the club’s website, social media, and promotional materials
- Work with club staff to highlight key moments and stories
- Ensure all content reflects the club’s values and promotes a positive image
- Volunteer up to 3 hours per week (including shooting and editing)
Requirements
- Experience or strong interest in photography (students and hobbyists welcome)
- Access to your own camera equipment
- Good communication skills and ability to work independently
- Enthusiasm for women’s football and community sport
- Availability for some weekend matches or training sessions
What We Offer
- Flexible, supportive volunteering environment
- Opportunity to build your sports photography portfolio
- Credits and exposure through club media
- References for future opportunities
To Apply:
Email a brief note about your experience and interest, and CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Marketing Volunteer
Club: Kenningwell United Women’s Football Club (KUWFC)
Location: Remote / South London
Commitment:Up to 3 hours per week
About Us
Kenningwell United WFC is a non-profit women’s football club competing in the Greater London Women’s Football League. As part of the She’s Got Skills collective, we are dedicated to promoting women’s football, wellbeing, and community engagement.
Role Overview
We’re seeking a proactive and creative Marketing Volunteer to help promote our club, attract new players and supporters, and boost our local profile. This is a great opportunity for anyone interested in gaining hands-on experience in sports marketing and supporting grassroots football.
Key Responsibilities
- Assist in planning and executing marketing campaigns for club activities, matches, and events
- Create engaging content for flyers, newsletters, and online platforms
- Help grow our audience and promote the club within the local community
- Liaise with club staff, social media, and journalism volunteers for consistent messaging
- Work flexibly and independently, contributing up to 3 hours per week
Requirements
- Keen interest in marketing, communications, or promotions (students/hobbyists welcome)
- Good communication and organizational skills
- Creativity and ability to generate content ideas
- Familiarity with social media, email marketing, or basic design tools (desirable)
- Enthusiasm for women’s football and community sport
What We Offer
- Flexible, remote volunteering
- Opportunity to build your marketing portfolio
- Friendly, supportive team environment
- References for future opportunities
To Apply:
Email a brief note about your experience and CV
-
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Journalist – Supercharge Your CV with KUWFC!
Are you ready to capture the drama, passion, and power of women’s football? Kenningwell United Women’s Football Club (KUWFC) isn’t just a team—it’s a movement. As a dynamic, non-profit club competing in National League Tier 7, KUWFC is dedicated to making football accessible to women of every background, championing inclusion, wellbeing, and community engagement.
Why Volunteer as a Journalist with KUWFC?
Tell the stories of South London’s rising stars and the trailblazing women who are changing the game
Work alongside ex-Chelsea professionals, and connect with elite clubs like Crystal Palace and London City Lionesses (National Super League)
Gain hands-on experience with cutting-edge sports tech and analytics** (Kubios and Elite HRV systems)—add depth to your reporting and CV
-Build your network in the world of football and media
-Receive professional references and enhance your CV for future journalism, media, or sports roles
At KUWFC, you’ll be embedded in a fast-paced, ambitious club where every match, every training session, and every player has a story. Capture our triumphs, document our journey, and help inspire the next generation of female footballers.
Who We’re Looking For
- Students or recent graduates in journalism, media, sports reporting, or related fields
- Creative, enthusiastic storytellers with a passion for women’s football and community sport
- Confident communicators, eager to learn and grow
- Able to volunteer up to 3 hours per week (flexible around your schedule)
What You’ll Get:
- Flexible volunteering that fits your studies and life
- A supportive, welcoming club environment
- Real-world experience in sports journalism and media
- References and portfolio pieces to launch your career
- The chance to be part of a vibrant, growing women’s football community
Ready to join the front lines of women’s football and make your voice heard?
Email us a brief note about your experience and your CV!
Kenningwell United WFC welcomes volunteers from all backgrounds. Help us tell our story—and inspire the next generation!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Media Volunteer (Up to 3 hours/week)
Kenningwell United Women’s Football Club (KUWFC)
Remote / South London
Do you LIVE and BREATHE social media? Are you fired up about women’s football and storytelling?
Kenningwell United WFC is on the hunt for a dynamic, creative Social Media Volunteer to help us light up our channels and share the magic of our club with the world! This is your chance to be at the heart of the action, connecting fans, players, and the community through your digital creativity.
What you’ll do:
- Craft vibrant, eye-catching posts, stories, reels, and videos that capture the energy of our matches, players, and club life
- Share real-time updates, behind-the-scenes moments, and inspiring stories
- Spark conversations and engage our growing online community—bring our fans closer to the game
- Collaborate with players, coaches, and media team to brainstorm, plan, and schedule content
- Track engagement and experiment with new ideas to boost our reach and impact
Who you are:
- Obsessed with social media and digital storytelling—Instagram, Twitter, TikTok, Facebook, you name it!
- Bursting with creativity, energy, and fresh ideas
- Confident communicator and team player
- Passionate about women’s football, equality, and community spirit
- Eager to volunteer up to 3 hours a week (flexible around your schedule)
- Experienced with Canva, video editing, or social media analytics? Even better!
What you’ll get:
- Freedom to express your creativity and shape our online voice
- Real-world experience at the crossroads of sport and media
- Your work in front of thousands—build your portfolio and grow your reputation
- A supportive, fun, and welcoming club environment
- References and credits to power your next step—whether study, career, or both
- The chance to inspire, connect, and make a difference in women’s football
Ready to take our club to the next level?
Send your CV, a brief note about your experience,
Kenningwell United WFC welcomes volunteers from all backgrounds. Come help us tell our story—and grow the game for every girl and woman in South London!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Journalism (Volunteer)
Kenningwell United Women’s Football Club (KUWFC)
Remote / South London (occasional match attendance encouraged) Peckham/Dulwish
Commitment: Up to 3 hours per week
About Us
Kenningwell United WFC is a non-profit women’s football team in the Greater London Women’s Football League. As part of the She’s Got Skills collective, we celebrate and promote women’s football, wellbeing, and inclusion.
Role Overview
Are you ready to lead and inspire? We’re seeking a creative, motivated Head of Journalism (Volunteer) to shape our club’s media voice and storytelling. This is an exciting opportunity for anyone passionate about sports journalism, leadership, and championing women’s grassroots football.
What you’ll do:
- Plan and produce compelling match reports, interviews, features, and news for our website and social channels
- Coordinate and support a small team of volunteer writers (if applicable)
- Work closely with coaches, players, and staff to uncover stories and insights
- Ensure all content reflects our values of inclusion, accuracy, and positivity
- Work flexibly—manage your own schedule (up to 3 hours/week)
What we’re looking for:
- Strong writing, editing, and communication skills
- Experience in journalism, media, or content creation (students, graduates, and experienced writers welcome)
- Passion for women’s football and community sport
- Ability to work independently and manage a small team
- Familiarity with social media and web publishing (a plus)
What we offer:
- Flexible, remote volunteering
- Supportive, collaborative club environment
- Opportunities for leadership and portfolio development
- Published credits and references for your future career
- Ability to make a real impact in promoting women’s football
How to Apply:
Email a brief note about your experience and your CV
Kenningwell United WFC welcomes volunteers from all backgrounds. Help us tell our story and inspire the next generation of women’s footballers!
The client requests no contact from agencies or media sales.
⚽️ Volunteer Football Coach Wanted! ⚽️
Kenningwell United Women’s Football Club (KUWFC) – Tier 7 National League
Dulwich/Peckham | Flexible, up to 9 hrs/week
Ready to make your mark in women’s football?
Kenningwell United WFC is searching for a passionate, qualified coach to lead our ambitious first team and spark the next wave of talent in South London! If you believe in equality, teamwork, and unlocking potential, this is your chance to be a game-changer and help shape the future of women’s football.
What Makes KUWFC Special?
We compete in National League Tier 7 – the heart of grassroots football in South London
Strong connections with Crystal Palace and London City Lionesses (National Super League clubs)
Work alongside ex-Chelsea professionals
Proud members of She’s Got Skills collective championing wellbeing, inclusion, and community engagement
We use Kubios and Elite HRV systems for athlete monitoring** – giving you access to cutting-edge sports science
What You’ll Do:
- ⚡ Deliver high-energy training sessions to build skills, fitness, and confidence
- ⚡ Coach the team on match days and club events—bring your tactical flair!
- ⚡ Champion a positive, inclusive team culture where every player thrives
- ⚡ Collaborate with club leaders and volunteers to drive our mission forward
- ⚡ Offer feedback and support that lifts players—and the whole squad
What We’re Looking For:
✔ UEFA C Diploma (minimum) or higher
✔ Experience coaching women or girls (preferred, not essential)
✔ Motivator, organiser, and communicator extraordinaire
✔ Passion for women’s sport and community impact
✔ DBS check (we can help arrange)
✔ Female coaches encouraged—bring your energy!
Why Coach With KUWFC?
- Lead and inspire a talented, ambitious team
- Be part of a vibrant, welcoming club community
- Flexible volunteering—fit coaching around your life
- Professional references and recognition for your next big step
- Help grow women’s football and empower players in South London
Ready to step up and make a real difference?
Send us a brief note about you or your sport CV
Kenningwell United WFC welcomes coaches from all backgrounds. Bring your passion—let’s change the game together!
The client requests no contact from agencies or media sales.
Team Video Analyst
Kenningwell United Women’s Football Club (KUWFC)
League: Greater London Women's Football League (Tier 7)
Location: Dulwich/Peckham (Griffin Sports Ground / JAGS Sports Club)
Commitment: Flexible, up to 2hours/week (Voluntary / Career-Building)
Ready to accelerate your career in elite football analysis?
Kenningwell United WFC is searching for an ambitious, sharp, and forward-thinking First Team Video Analyst to spearhead our tactical department. We bridge the gap between grassroots passion and professional-tier sports science. If you want to use data and tactical film to unlock player potential, influence matchdays, and change the game in South London, this is your platform.
What Makes KUWFC an Elite Grassroots Environment?
Your Impact (Key Responsibilities):
The Profile We Want:
Why This Role Will Launch Your Career:
Don't just watch the game—shape it.
Send us a brief introductory note or your sports CV to apply. Kenningwell United WFC welcomes game-changers from all backgrounds!
The client requests no contact from agencies or media sales.
Help Shape Healthier Futures for Children and Families
Can you help drive the future success of a growing national charity?
HENRY (Health, Exercise, Nutrition for the Really Young) is seeking passionate and strategic individuals to join our Board of Trustees at an exciting point in our journey.
For over 15 years, HENRY has worked alongside parents, carers, communities and professionals to give babies and young children the healthiest possible start in life. Our evidence-based programmes, training and support help families build healthy habits, strengthen relationships and improve long-term wellbeing, particularly in communities experiencing the greatest health inequalities.
Today, HENRY supports more than 21,000 families every year and trains professionals across health and early years services nationwide. Last year alone:
As we work towards our vision of a healthy and happy start for every baby and child, we are entering a new phase of growth and development. Our ambitious 2030 strategy focuses on expanding our reach, strengthening sustainability, increasing our influence, and maintaining quality and impact as we grow.
About the Role
As a Trustee, you will play a key role in shaping HENRY's future. Working alongside fellow Board members, you will provide strategic leadership, support good governance, oversee organisational sustainability and help ensure we continue delivering meaningful impact for families across the UK.
This is a strategic, non-operational role that offers the opportunity to contribute your expertise while making a lasting difference to children's lives.
Who We're Looking For
We are particularly interested in individuals with experience in:
We also welcome candidates with:
Why Join HENRY?
Joining our Board is both a responsibility and a rewarding opportunity to create lasting social impact.
As a Trustee, you will:
We are committed to building a diverse Board that reflects the communities we serve and encourage applications from people of all backgrounds aged 18 and over.
If you share our belief that every child deserves the best possible start in life, we'd love to hear from you and explore how your skills and experience can help shape HENRY's next chapter.
Ready to make a difference? Read our attached Trustee Recruitment Pack and click 'redirect to recruiter' to be forwarded to our application portal.
Closing date: 9am Wednesday 19th August 2026
Interviews: week commencing 14th September 2026
HENRY is committed to safer recruitment and safeguarding. As a result, all successful trustee applicants will be required to complete a DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
About you
Experience & skills you will gain
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
AD – USE PDF COPY
Lead Volunteer
Mind Retail
Role Profile
Located at
Shop Based
Department
Mind Retail
Hours
Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
About the role
Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.
Key tasks
Our Lead Volunteers are responsible for all of the following tasks:
· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:
o Setting up the till and cashing up at the end of the day
o Conducting a shop floor walk
o Conducting health & safety compliance checks, such as inputting information into our H&S system
o Checking shop emails and cascading key messages to the team
o Securing the shop
o Making sure housekeeping and cleaning is completed
· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.
· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide
· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.
· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.
· Performs management till functions such as refunds.
· Provides direction and support to shop volunteers, following instructions from the shop management team.
· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.
· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.
Like our other volunteers, Lead Volunteers also support with the below key tasks:
· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.
· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.
· Actively promotes Gift Aid to maximise contributions from donations.
· Supports with the rotation, quality and replenishment of stock in order to maximise sales.
· Answering the shop telephone and taking messages from customers and our internal teams
· Ensures excellent shop standards at the end of the trading day and following closedown procedures
What you’ll gain from being a Lead Volunteer
· Experience working as part of, and leading, a diverse team
· Shop management and retail management experience
· Key holder experience
· Opportunity to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
About you
· Commitment to our values & behaviours
· Enthusiastic and committed to achieving shop targets
· Flexible and adaptable approach
· Ability to work as a team and on your own initiative
· Able to build good working relationships
· Ability to work within Mind Retail’s policies and procedures
· Willingness to learn
· Good customer service skills
· Good communication skills
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
AD – USE PDF COPY
Lead Volunteer
Mind Retail
Role Profile
Located at
Shop Based
Department
Mind Retail
Hours
Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
About the role
Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.
Key tasks
Our Lead Volunteers are responsible for all of the following tasks:
· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:
o Setting up the till and cashing up at the end of the day
o Conducting a shop floor walk
o Conducting health & safety compliance checks, such as inputting information into our H&S system
o Checking shop emails and cascading key messages to the team
o Securing the shop
o Making sure housekeeping and cleaning is completed
· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.
· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide
· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.
· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.
· Performs management till functions such as refunds.
· Provides direction and support to shop volunteers, following instructions from the shop management team.
· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.
· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.
Like our other volunteers, Lead Volunteers also support with the below key tasks:
· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.
· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.
· Actively promotes Gift Aid to maximise contributions from donations.
· Supports with the rotation, quality and replenishment of stock in order to maximise sales.
· Answering the shop telephone and taking messages from customers and our internal teams
· Ensures excellent shop standards at the end of the trading day and following closedown procedures
What you’ll gain from being a Lead Volunteer
· Experience working as part of, and leading, a diverse team
· Shop management and retail management experience
· Key holder experience
· Opportunity to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
About you
· Commitment to our values & behaviours
· Enthusiastic and committed to achieving shop targets
· Flexible and adaptable approach
· Ability to work as a team and on your own initiative
· Able to build good working relationships
· Ability to work within Mind Retail’s policies and procedures
· Willingness to learn
· Good customer service skills
· Good communication skills
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
About you
Experience & skills you will gain
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
South Shields Memory Walk is back for 2026, and so are our amazing volunteering opportunities. Memory Walk is so much more than a sponsored walk. Every year thousands of people come together to remember and bring hope for a brighter future. It will take a society to beat dementia and by volunteering at Memory Walk you can be a part of it.
This is a walk like no other; this is thousands of people walking for a better future for those with dementia. Join the volunteer team on Saturday 10th October at Bents Park in South Shields.
There is something for everyone, with roles based in the event site and along the route. Be part of an unforgettable event experience as you cheer at a marshal point, follow the route as a back marker, sell some goodies or congratulate walkers with their finish line medal. You will have the opportunity to pair up with a friend or another volunteer and we’ll make sure you have everything you need!
Sign up to volunteer at Memory Walk this October!
The client requests no contact from agencies or media sales.