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Aim of this role
Assessor volunteers support the drop-in sessions in our offices and outreach. They discuss with clients the issues they have come to us for help with. After this (and with full support from the supervisor), assessors discuss next steps and actions with the client to help resolve their issues.
As an Assessor, you will be a part of the service delivery. You will:
complete an induction to Citizens Advice and training for your role
help with the drop-in sessions
complete full assessments with our clients, following CAML processes and procedures
record a summary of your interactions with clients in our Case Management System and consult with the Supervisor on the day regarding the relevant next steps
ensure that equality, diversity and inclusion are promoted in our work
adhere to Citizens Advice Merton and Lambeth’s aims and principles
maintain all relevant GDPR rules and regulations
Locations
Our main offices in Kennington, Morden and Mitcham and different outreach locations in Merton and Lambeth. All three offices are well-connected to public transport, and the office in Mitcham has a car park.
What’s in it for you?
make a real difference to people’s lives
build on valuable skills such as communication, listening and problem solving, and increase your employability
work with a range of different people, independently and in a team
have a positive impact in your community
be part of a friendly and supportive charity team
develop transferable skills for employment, training or other volunteering opportunities
have an opportunity to progress with your training and develop adviser knowledge of some of our key enquiry areas
What we are looking for
You don’t need specific qualifications or skills but you’ll need to:
excellent communication skills, both written and verbal, are essential
be friendly and approachable
respect views, values and cultures that are different to your own
have good IT skills
be able to understand information and explain it to others
be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
be willing to undertake training in your role
Satisfactory references are required before joining the charity.
And we’ll reimburse expenses, too.
Commitment
This role requires you attend our offices or outreach locations in person.
Our offices are open to the public from 9.30am to 3pm, five days a week. During your training, you are required to contribute at least one day in one of our offices and Wednesdays each week for online training. After your training is completed, you required to attend one of our offices at least one full day per week in office. Ideally we ask for a commitment to volunteer with CAML for at least 12 months.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming an assessors and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
How to apply
Please visit our website to find out how to apply
We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy on our website for more information on how your personal data will be processed and stored.
WE PROVIDE FREE, INDEPENDENT, CONFIDENTIAL AND IMPARTIAL ADVICE AND INFORMATION SUPPORT
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Client Services Helpline Volunteer, you will play an important role in supporting the delivery of our services. Working within a compassionate and inclusive environment, you’ll help provide high‑quality, person‑centred support to individuals seeking guidance, information, or reassurance.
This role involves:
We ideally ask for a commitment of one 4‑hour shift per week, although we do appreciate that this may not always fit around everyone’s circumstances. Our helpline operates 24/7 and shifts are prearranged to suit volunteers’ availability.
Training:
The training for Client Services Helpline role consists of initial e-learning. Volunteers are also required to attend a weeklong virtual training session so that we can provide guidance and support to them whilst they navigate our systems for the first time as well as for us to go through our processes and ensure that they have all the access needed to succeed in the role.
The training runs Monday – Friday from 9am to 4pm.
To ensure that our construction community can access the emotional, physical and financial wellbeing support they need and to develop healthy future.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What we do
Respair Therapy C.I.C. began in 2023 with a simple belief: dance belongs to everybody, and every body. Like many of the people we work with, Respair does not fit neatly into one box. Our work exists on a spectrum, from the gloriously frivolous to the deeply serious.
At one end, we hire out silent disco equipment so that people can turn their living room, kitchen or garden into a dancefloor. We create joyful events where people can put on a pair of headphones, choose their music and dance together without worrying about what they look like. Income from silent disco hire goes back into Respair, so a party in someone’s garden can help another person access psychological support.
At the other end is Dance Movement Psychotherapy, or DMP. This is not a dance class or an informal wellbeing activity. It is a recognised form of psychotherapy in which movement, the body and the relationship between client and therapist are central to the clinical work.
In the UK, Dance Movement Psychotherapists complete postgraduate training at Master’s degree level, including clinical placements, personal therapy, supervised practice and academic research. Qualified practitioners register with the Association for Dance Movement Psychotherapy UK and work to professional and ethical standards. DMP is used within NHS services, as well as in schools, mental health services, social care, charities and private practice. It is serious clinical work that can support people experiencing trauma, abuse, anxiety, depression, loss, relationship difficulties and other forms of psychological distress.
Between these two ends are projects such as Babe Club, our silent disco for parents, carers and babies; therapeutic movement in schools; and work with neurodivergent people, adults with learning disabilities and people living with dementia.
Our work is inclusive, trauma informed and anti oppressive. Whether we are helping somebody throw a brilliant party or supporting a person through specialist psychotherapy, we are creating more opportunities for people of different ages, backgrounds and abilities to experience movement, connection and psychological support.
How do we what we do
Respair is run by a Founding Director and team of Supporting Directors who volunteer their time. The Founding Director is also the Lead Psychotherapist and Facilitator. We meet quarterly to discuss the finance, legal and compliance aspects of the work. We have an accountant and a book keeper and we use Quickbooks to keep everything in one place. We apply for funding from local and national funding bodies. We have been successful in securing over £24,000 in restricted funds, and we have plans to apply for more.
What we need
Respair is a creative and responsive organisation, so new ideas and opportunities can appear quickly. We need a Finance Director who can help us pause, understand the numbers and decide what is realistic.
The right person will be financially experienced, practical and approachable. They will look beyond whether the figures add up to help us understand what they mean, ask difficult questions and give clear advice.
Essential skills and qualities
The successful candidate will:
The Finance Director will work closely with Debbie, our Founding Director, so a warm, straightforward and respectful working relationship will be important.
Desirable skills and qualities
It would be helpful if the candidate also has:
We do not expect one person to know every answer. We do expect them to recognise the limits of their knowledge, ask questions and seek specialist advice when needed. A sense of humour and an understanding of the slightly unpredictable nature of a small, growing organisation would also be very welcome.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are You Creative, Organised, and Passionate About Making a Difference?
Turn your ideas into meaningful experiences as an Activity Coordinator Volunteer. You'll help plan and deliver fun, engaging activities that promote wellbeing, build confidence, and bring people together.
From arts and crafts and games to wellbeing sessions, themed events, and community outings, every activity you support will help create connections, inspire smiles, and make a positive impact on people's lives.
What you will be doing
The skills you need
What's in it for you
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the Government led Communities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.
We are currently focused on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible. With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family.
You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!
The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee families into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.
How community sponsorship work
Why Your Support Matters
Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.
Your support helps families:
And your community benefits:
Full training and expenses covered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Change a Life with Just 30 Minutes a Week
Are you friendly, chatty, and committed to making a difference?
We’re looking for volunteers to give just 30 minutes a week from home to speak with older people (aged 75+) who are feeling isolated and lonely. These weekly phone calls have been proven to transform lives - not just for those receiving them, but for volunteers too.
You’ll receive full training and ongoing support from Re-engage, a charity dedicated to reducing loneliness among older people.
If you’re interested in becoming one of these special volunteers, please get in touch - I’d love to hear from you
Become a Call Companion
Our Call Companion service connects a volunteer with an older person, aged 75 or over, who is experiencing loneliness and isolation. As a Call Companion volunteer, you’ll make a regular phone call, typically once a week, to foster friendship, enjoyment and conversation.
This role description sets out the aims and expectations of the role, your responsibilities and Re-engage’s commitment to supporting you as a volunteer.
Your role:
To become a Call Companion you’ll need to:
Practical details:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Becky’s Child Foundation
Becky’s Child Foundation is a registered national NGO in Uganda (headquartered in Kamuli) dedicated to supporting orphaned and vulnerable children, the elderly, persons with disabilities, and women/girls. We work to restore dignity and create lasting change through education support, healthcare (including kidney medical camps), disability inclusion, food aid, and women/girl-child empowerment programmes. Our vision is a Uganda where every child and every vulnerable person can live with dignity, hope, and equal opportunities.We are looking for a passionate Digital Marketer to help amplify our impact, grow our online presence, and inspire more people to support our mission.The Role
As our Digital Marketer you will lead and develop the Foundation’s digital communications and fundraising efforts. You will create engaging content, manage our social media channels, grow our online community, and help convert awareness into donations and partnerships. This is an exciting opportunity to use your digital skills for real social impact in Uganda and beyond.Key Responsibilities
What We’re Looking For
Desirable
What We Offer
How to Apply
Please send your CV and a short cover letter (max 1 page) explaining why you are interested in this role and how your skills align with our mission. We are an equal opportunities organisation and welcome applications from all backgrounds.
Ensuring Sufficient care and support is provided to vulnerable children and the elderly
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Friends of Refugees London offers befriending and advocacy services to refugees and migrants - we are looking for an organised, friendly Volunteer Coordinator to help manage our volunteer programme, ensuring volunteers and clients have a positive experience from their first enquiry through to being matched and beyond.
About the role
This is a varied and rewarding coordination role that is pivotal to the charity’s work. You'll help guide volunteers through every stage of their journey with us, from initial enquiry through to them being matched with a client and throughout the befriending relationship.
Working closely with our small, friendly group of trustees, you will be the main point of contact to keep our volunteer programme running smoothly through a mixture of administration, communication, and coordination. As a small charity, we're flexible and collaborative, and you'll have the opportunity to help shape how we grow.
Key responsibilities
PERSON SPECIFICATION
EXPERIENCE AND SKILLS
If you meet most, but not all, of the requirements outlined above, please feel free to apply! You may have other skills and experiences which can make a positive contribution to our work and we are happy to consider your application.
What you'll gain
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Our Storrington Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
We believe in a world where every child survives, learns, and is protected from harm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose: To coordinate and deliver high-quality, person-centred clinical and care support for AuDHD UK beneficiaries, ensuring compliance with clinical guidelines, robust risk management, and effective navigation of care, funding, and safeguarding processes.
Location: Remote (UK-based preferred)
Reports to: Care Coordinator
Commitment: Flexible, part-time (details negotiable)
Role: Unpaid volunteer position
This role is subject to an Enhanced Adult DBS check - you must meet our eligibility requirements to be considered (must be a current UK resident and have been for the last 5 years). You must also have your own personal computer/laptop to work from.
Key Responsibilities
Clinical Guideline Compliance
Support the Care Coordinator in implementing and maintaining up-to-date clinical guidelines, ensuring all activities align with best practice.
Beneficiary Safeguarding and Referral
Conduct comprehensive risk assessments for beneficiaries, with particular focus on high-risk cases, and ensure all documentation is thorough.
Risk assess and send initial referral for neurodiversity assessments
High-Risk Cases & Referrals
Coordinate high-risk cases, working closely with the Care Coordinator to ensure robust safeguarding, timely referrals, and multi-agency collaboration.
Funding Eligibility
Understand and advise on eligibility for funding and support, including eligibility and risk assessments, and accurate documentation for each applicant.
Care Complaints
Manage and investigate care-related complaints, following formal procedures and ensuring detailed documentation.
Care Coordination
Serve as a key point of contact for beneficiaries, families, and professionals, ensuring seamless communication and continuity of care.
Develop and review personalised care and support plans, adapting to changing needs.
Essential Skills & Attributes
Experience in safeguarding adults, care coordination, case management, or clinical support (NHS, social care, or charity sector preferred).
Strong risk assessment, safeguarding, and documentation skills.
Excellent communication, empathy, and interpersonal skills.
Ability to manage sensitive situations and maintain confidentiality.
Strong organisational skills and attention to detail.
Commitment to AuDHD UK’s mission and values.
Lived experience of AuDHD (desired).
Time Commitment Estimate
Clinical Care Team Management and guideline compliance: 2-4 hrs/month (availability to join our Key Staff Meeting on Wednesdays at 12pm is desirable)
Beneficiary risk assessments: 2-5 hrs/week at peak application times
High-risk cases/referrals: 2–4 hrs/case
Funding eligibility: approx. 1 hour per case ad hoc
Care complaints: 2–4 hrs/case (plus 3–5 hrs/case for formal investigations)
The above times are estimates during peak application periods. General expectation approx. 3-5 hours a week
Mission Alignment Requirements
All applicants must demonstrate:
Understanding of AuDHD UK’s core purpose.
Commitment to volunteer-led service delivery.
Adherence to safeguarding and ethical guidelines.
Please apply by submitting an up to date CV and a covering letter outlining why you would be the best candidate for this specific role.
We want to know you have taken the time to read the application instructions and apply. Applicants who do not submit either a CV or a covering letter or who submit a generic covering letter not relating to this role will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
As a Graphic Designer, you will be instrumental in shaping the visual identity of Roots Academy UK. From designing educational resources and social media assets to crafting digital campaigns and event materials, your work will ensure our content reflects excellence, clarity, and spiritual depth. You will help bring Islamic learning to life through purposeful, polished, and impactful design.
Key tasks
Design Development: Create visually compelling graphics for use across social media, email, web, presentations, and print.
Brand Consistency: Ensure all visual materials align with Roots Academy’s brand guidelines and Islamic values.
Content Support: Collaborate with the social media and education teams to translate ideas and scripts into polished, engaging visuals.
Template Creation: Build easy-to-edit templates for internal teams to use (e.g., Canva or Google Slides).
Trend Awareness: Stay up to date on design and content trends, especially within the faith-based and youth development space.
Project Management: Maintain organised design files and deliver work in a timely manner.
What we’re looking for
Strong design portfolio demonstrating creativity, clarity, and alignment with brand guidelines.
Experience using tools like Canva, Adobe Illustrator, Photoshop, or Figma.
Attention to detail and a strong sense of layout, typography, and visual hierarchy.
Ability to take direction while contributing creative input.
A deep understanding of Islamic values and visual modesty in design.
Experience designing for social media platforms (Instagram, YouTube, TikTok).
Excellent communication and time-management skills.
What we have to offer
Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
Professional development and practical experience in design and digital marketing.
Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Lives Foundation are recruiting volunteer wellbeing mentors (living in Kent) to support young people through one-to-one mentoring.
Their mentors provide consistent, positive support to a young person, helping them build confidence, resilience, and life skills. No formal qualifications are required, and full training, safeguarding checks, and ongoing support are provided.
They’re looking for people who are:
The commitment is typically around 1–2 hours per week, for a minimum of 6 months.
For more information and to apply click here
Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in England and Wales. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.
Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
This role reports directly to the Director of Local Operations.
The client requests no contact from agencies or media sales.