680 Volunteer roles in Greenwich

We're recruiting on behalf of our partners at MINDSET.

MINDSET is an ambitious start-up charity developing practical mental fitness, wellbeing and personal growth opportunities for men and teenage boys.

We're looking for an exceptional IT, Digital & Tech Lead (VOLUNTEER) to help build our digital infrastructure from the ground up.

You'll help source, configure and maintain our cloud-based systems, CRM and service user case management platforms, Microsoft 365 or Google Workspace, email, document storage and charity-owned devices.

You'll also support IT security, data protection, troubleshooting, volunteer IT support and digital training — helping ensure our team is equipped, confident and working securely.

This is a hands-on technical leadership opportunity for someone proactive, knowledgeable and passionate about using technology to make a difference.

Help us build secure, modern and effective digital foundations for a charity with ambition and purpose.

UNLEASH YOUR POTENTIAL.

MINDSET isn't here to do things the same old way.

We're building a bold, ambitious and purpose-driven charity with a mission to support men and teenage boys through practical mental fitness, wellbeing and personal growth opportunities.

We're building something from the ground up.

1. A charity with ambition.
2. A community with purpose.
3. A movement that puts men and teenage boys at the centre of everything we do.

And we're looking for an exceptional IT, Digital & Tech Lead (VOLUNTEER) to help build, manage and develop the technology, systems and digital infrastructure that will power MINDSET.

Could that be you?

THE OPPORTUNITY

We're looking for someone who understands technology, enjoys solving problems and wants to use their technical expertise to make a meaningful difference.

As our IT, Digital & Tech Lead, you'll take ownership of helping establish MINDSET's digital foundations — from identifying and configuring the right systems to supporting our volunteer team and ensuring our technology is secure, reliable and fit for purpose.

This isn't simply about fixing laptops or answering IT questions.

It's about building the digital infrastructure of a growing charity.

You'll help us establish the platforms, systems, devices, processes and security arrangements that enable our team to collaborate, communicate, manage information and deliver our mission effectively.

Working alongside our Founder and wider leadership team, you'll help develop a modern, cloud-based IT environment that supports MINDSET from start-up phase, through launch and beyond.

Your expertise could help build the systems that make everything else possible.

WHAT YOU'LL HELP US DO

1. IT SYSTEMS, PLATFORMS & DIGITAL INFRASTRUCTURE

Help us identify, source, configure and maintain the technology MINDSET needs to operate effectively.

This may include:

• Cloud-based CRM and relationship management systems.

• Service user case management and records platforms.

• Microsoft 365 or Google Workspace environments.

• Charity email accounts and organisational communications.

• SharePoint, OneDrive or Google Drive document storage.

• Cloud-based collaboration, file sharing and document management.

• Digital tools supporting volunteer management and onboarding.

• Systems supporting programme delivery and service development.

• Website, domain, hosting and digital administration.

• Integration between platforms where appropriate and practical.

You'll help assess different platforms, identify suitable solutions, recommend systems and support implementation decisions.

We want technology that works for our organisation — secure, accessible, cost-effective, scalable and appropriate to our needs.

2. DEVICE CONFIGURATION & MANAGEMENT

As we develop our IT equipment, you'll help ensure devices are properly configured and managed for organisational use.

Responsibilities may include:

• Setting up and configuring MINDSET laptops and smartphones.

• Installing and maintaining approved software and applications.

• Configuring organisational email accounts and access.

• Implementing device encryption and security settings.

• Establishing appropriate user accounts and access permissions.

• Configuring multi-factor authentication.

• Implementing device security and management arrangements.

• Supporting secure remote working and cloud access.

• Maintaining an inventory of charity-owned IT equipment.

• Ensuring devices are configured for authorised MINDSET Charity use.

• Supporting secure storage, disposal and reassignment of devices.

• Helping prevent unauthorised access, software installation and data storage.

You'll help establish clear arrangements so charity-owned devices, accounts and systems are used appropriately, securely and in accordance with MINDSET's policies.

3. DATA PROTECTION, INFORMATION SECURITY & COMPLIANCE

MINDSET will need to handle information responsibly, particularly where personal information or sensitive information relating to wellbeing is involved.

We're looking for someone who understands the importance of data protection and information security and can help us establish strong, practical arrangements from the beginning.

You'll help MINDSET:

• Implement appropriate technical and organisational security measures.

• Support compliance with UK data protection legislation, including UK GDPR and the Data Protection Act 2018, as amended.

• Help implement appropriate controls in line with ICO guidance and relevant Charity Commission guidance.

• Configure secure access to systems, devices and information.

• Establish appropriate user permissions and access controls.

• Support secure storage, sharing, retention and deletion of information.

• Help protect personal information and confidential records.

• Implement encryption and appropriate authentication arrangements.

• Support secure backups, recovery and continuity arrangements.

• Help establish procedures for reporting and responding to security incidents.

• Support appropriate information security and data protection training.

• Work with the relevant leadership, safeguarding and data protection personnel to identify and manage risks.

You'll help us build a culture where protecting information is everyone's responsibility.

Security isn't something we add later. It's something we build in from day one.

4. IT SUPPORT & PROBLEM-SOLVING

The person our team can turn to when technology gets in the way.

As our IT, Digital & Tech Lead, you'll provide practical guidance, troubleshooting and technical support to our volunteer team.

This may include:

• Resolving IT issues and technical problems.

• Helping volunteers access and use our systems.

• Troubleshooting email, account and device issues.

• Supporting laptops, smartphones and approved applications.

• Helping resolve platform access and configuration problems.

• Providing guidance on file storage, document sharing and collaboration.

• Supporting volunteers working remotely.

• Identifying recurring issues and developing practical solutions.

• Creating straightforward IT guidance and troubleshooting resources.

• Helping our team use technology confidently and effectively.

You'll bring a calm, helpful and solution-focused approach.

We want someone who enjoys helping people as much as working with technology.

5. VOLUNTEER INDUCTION & DIGITAL TRAINING

Building a team that knows its systems.

Technology only works properly when people understand how to use it.

You'll help ensure our volunteers are equipped, confident and prepared to work within MINDSET's digital environment.

This may include:

• Leading or supporting IT and digital sessions during volunteer induction.

• Introducing volunteers to MINDSET's IT systems and platforms.

• Delivering Microsoft 365 or Google Workspace training.

• Providing platform-specific CRM and case management training.

• Explaining secure email, file sharing and document management.

• Delivering practical guidance on passwords, MFA and device security.

• Supporting volunteers with digital skills and confidence.

• Developing training materials, user guides and reference resources.

• Providing ongoing support as systems and processes evolve.

Your contribution will help establish consistent ways of working and ensure our team understands not only how to use our systems, but how to use them securely and responsibly.

Your work will help make our entire team more capable, confident and connected.

WHO WE'RE LOOKING FOR

We're interested in someone who brings technical expertise, practical experience and a genuine commitment to our mission.

You might be:

• An experienced IT Manager or IT Lead.

• An IT Systems Administrator.

• A Microsoft 365 Administrator.

• A Google Workspace Administrator.

• An IT Support Engineer or Technical Support Specialist.

• A Cloud Systems or Infrastructure Specialist.

• A Cybersecurity or Information Security Professional.

• A Data Protection or Information Governance Professional.

• A CRM or Case Management Systems Specialist.

• An experienced digital transformation or technology professional.

Experience working with charities, voluntary organisations or community services would be valuable, particularly where personal information and service user records are involved.

However, we're also interested in people with transferable experience who can help us establish a modern, secure and practical digital environment.

WHAT YOU'LL BRING

Ideally, you'll have:

• Strong IT, digital systems or technical support experience.

• Experience configuring, administering or maintaining cloud-based platforms.

• Knowledge of Microsoft 365, Google Workspace or similar environments.

• Experience with user accounts, access permissions and device configuration.

• An understanding of encryption, authentication and cybersecurity principles.

• Knowledge of data protection, information security and secure information handling.

• Experience troubleshooting technical issues and supporting users.

• The ability to explain technical matters in clear, accessible language.

• A practical, proactive and solution-focused approach.

• Good organisational skills and attention to detail.

• The confidence to recommend improvements and take ownership of agreed responsibilities.

• A genuine commitment to MINDSET's mission and values.

We're particularly interested in someone who can think strategically about technology while being equally comfortable getting hands-on with implementation, configuration and support.

We need someone who can think BIG, build SMART and make technology WORK.

WHY JOIN MINDSET?

Because your expertise can help build something that matters.

This is an opportunity to use your technical skills to help establish an ambitious charity from the ground up.

You'll have the opportunity to:

• Shape MINDSET's digital and technological foundations.

• Help establish secure, modern and effective systems.

• Influence decisions about platforms, devices and digital infrastructure.

• Build practical IT arrangements that support a growing organisation.

• Help protect information and strengthen our approach to data security.

• Support and empower our volunteer team.

• Develop digital training and resources that make a real difference.

• Work alongside passionate people who believe in the mission.

• Contribute to a charity supporting men and teenage boys.

• Help build an organisation that can grow sustainably.

Your work will help create the infrastructure that enables our people to focus on what matters most: supporting men and teenage boys.

THE MINDSET WAY

We're not looking for someone who simply wants another title.

We're looking for someone who believes in our mission and wants to make a genuine contribution.

At MINDSET, we believe in:

1. BE HUMAN. Lead with empathy, respect and integrity.
2. BUILD, DON'T FIX. Recognise strengths and help create opportunities for growth.
3. BETTER EVERY DAY. Keep learning, improving and moving forward.
4. OWN YOUR JOURNEY. Take responsibility and make things happen.
5. MUCK IN. Be willing to contribute and support the wider team.
6. HAVE A GO. Bring ideas, challenge convention and embrace possibility.
7. LEAVE PEOPLE BETTER. Make your contribution count.

COMMITMENT & PRACTICALITIES

This is a voluntary, unpaid leadership position.

MINDSET is at an exciting early stage of development, and we're looking for someone who can contribute their technical expertise, experience and time as we establish our digital foundations.

The role will involve working closely with the Founder and wider team, helping develop our IT infrastructure, configure systems and devices, support volunteers and contribute to digital training.

READY TO BUILD OUR DIGITAL FUTURE?

• We're looking for someone who enjoys technology, believes in its potential and wants to put their expertise towards something meaningful.
• Someone who can build systems, solve problems, support people and help create a secure digital environment.
• Someone who understands that behind every successful organisation is the infrastructure, technology and people that make it work.
• If you're proactive, technically capable, solution-focused and ready to help build MINDSET from the ground up, we want to hear from you.

YOUR TECHNICAL EXPERTISE. OUR MISSION. OUR FUTURE.

UNLEASH YOUR POTENTIAL.

APPLY NOW

Join MINDSET. Build our digital foundations. Help shape our future.

MINDSET CHARITY

ELEVATE. EMPOWER. EVOLVE.