514 Volunteer roles in Kings Langley

Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly group, to discuss topics relating to mental health. 

Join our team of 600+ volunteers at Hestia. Volunteers are at the heart of everything that we do at Hestia, alongside the people we support.

We make a difference every day, helping people to live a life beyond crisis. The time you give as a volunteer will support more than 18,500 adults and children across London and southeast. We couldn’t do it without our volunteers.

Volunteering at Hestia is a vital part of our organisation with individuals from all walks of life sharing their experience, expertise, and knowledge. Get involved today with opportunities to learn, develop, and make a difference!

What you will be doing

• Facilitating weekly peer support groups, covering topics related to mental health.
• To encourage participation and to provide focus and guidance for discussions within the group
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings
• Opportunity to support with various activities

The skills you need

• Strong listening and communication skills
• Ability to create and maintain a safe environment where the participants' thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Lived experience of mental health or desire to learn

The Business Development Lead will work closely with the CEO and Business Development Trustee to build a sustainable pipeline of corporate partners.

The role will focus on developing relationships that can generate:

• CSR and corporate sponsorship;
• multi-year funding partnerships;
• employee fundraising;
• volunteer mentors;
• skills-based volunteering;
• corporate introductions and wider strategic support.

The aim is not simply to generate one-off donations, but to build long-term corporate relationships that combine funding, employee engagement and measurable social impact.

Key responsibilities

• Develop and maintain a targeted pipeline of banks, asset managers, insurers, fintech companies and other financial-services organisations.
• Identify relevant CSR, ESG, social-impact, community-investment and employee-engagement opportunities.
• Research decision-makers and identify the strongest routes into prospective partners.
• Develop tailored corporate partnership propositions.
• Secure introductory meetings and manage follow-up.
• Work with the CEO and Trustee to prepare pitches, proposals and presentations.
• Build sponsorship propositions around:
  • student mentoring;
  • school cohorts;
  • programme delivery;
  • technology;
  • employability and careers;
  • and wider organisational growth.
• Develop corporate volunteer-mentor opportunities that are attractive and practical for financial-sector employees.
• Convert existing networks and introductions into structured partnership discussions.
• Maintain a clear partnership pipeline showing:
  • prospects;
  • contacts;
  • stage;
  • potential value;
  • next action;
  • and probability.
• Support stewardship and renewal of existing corporate partners.
• Explore employee fundraising, matched giving and corporate campaigns.
• Identify opportunities for corporate employees to contribute as mentors, speakers, career volunteers or ambassadors.
• Help create a repeatable corporate-partnership process that can grow with the charity.

Key priorities in the first 6 months

• Map priority banking and financial-services organisations.
• Build a qualified corporate prospect list.
• Develop a clear One Degree corporate partnership proposition.
• Progress renewal and extension opportunities with existing corporate supporters.
• Secure new meetings with senior CSR, ESG, HR, volunteering, community-investment and foundation leads.
• Develop a stronger pipeline of prospective corporate sponsors.
• Increase the number of suitable corporate volunteer mentors.
• Establish a structured approach to partnership reporting and stewardship.
• Leading to: Secured sponsorship of 50 x One Degree students every 6 months

Person specification

We are looking for someone who ideally has:

• experience in business development, partnerships, fundraising, CSR or corporate engagement;
• strong knowledge of banking, financial services or professional services;
• existing corporate networks or confidence building relationships with senior decision-makers;
• experience developing and progressing a sales or fundraising pipeline;
• excellent written and verbal communication;
• strong presentation and relationship-management skills;
• confidence making direct approaches and asking for meetings, introductions and support;
• ability to work independently with limited monthly time;
• a commercial mindset combined with an understanding of charitable impact.

Experience working directly within banking or financial services would be particularly valuable.

Success measures

Success would be assessed through:

• quality and value of the corporate pipeline;
• number of qualified corporate meetings;
• new corporate sponsorship secured;
• existing partnerships renewed or expanded;
• number of volunteer mentors sourced through corporate partners;
• development of multi-year rather than purely one-off relationships;
• quality of corporate stewardship;
• and creation of a repeatable partnership-development process.

Adventures for Animals creates unforgettable adventure experiences that combine travel, exploration and meaningful opportunities to support animals worldwide.

We're looking for a talented Blog and Content Writer to help us tell the stories behind our trips - inspiring people to discover new places, experience incredible adventures and make a positive difference along the way.

The Role

We're looking for a creative writer who can take information about our trips and turn it into engaging, inspiring and useful content for our website and social media channels. This isn't simply about writing descriptions of trips. We want someone who can capture the feeling of being there or write content to inspire someone to visit - the excitement, the people, the animals, the landscapes and the experiences that make an Adventures for Animals trip memorable.

You'll help us create content that makes someone think 'I want to do that!'

Content could include:

- Destination and adventure blogs

- Trip and expedition stories

- Animal and conservatoon focused articles

- 'What to expect' guides for individual trips

- Stories about our animal welfare projects

- Articles showcasing our guides, leaders, partners and volunteers

- Travel advice and preparation guides

- FAQ's and practical trip information

RESPONSIBILITIES

Develop content ideas - Help identify interesting stories, themes and content opportunities around our trips

Research - Research destinations and travel information to ensure content is accurate and engaging

Write and edit - Produce high quality original blog articles and website content in the Adventures for Animals tone of voice

Bring our trips to life - Work from trip itineraries, photographs, videos, testimonials, guide notes and team interviews to create authentic stories and experiences

Support social media - Write content with basic SEO principles in mind, including search intent, headings, keywords, internal linking opportunies and engaging titles/meta descriptions

Maintain consistency - Ensure all content reflects the Adventure for Animals brand, values and approach

SKILLS & EXPERIENCE

- Excellent written english

- Proven experience writing engaging digital content

- Strong storytelling ability

- Excellent grammar, spelling and attention to detail

- Ability to research topics independently

- Ability to meet agreed deadlines

-Comfortable working remotely and independently 

DESIRABLE: Experience in one or more of the following would be particularly useful:

- Travel writing

- Adventure ot outdoor content

- SEO content

- Content marketing

Who are we?

We are Buttons & Bubbles C.I.C. We work to increase inclusion and representation across society for the disability community.We have several different services including inclusive characters, sensory workshops, resources, events, advocacy and more.

What are we looking for?

Are you looking for a volunteering opportunity that you can do in your own time and without having to leave the comfort of the sofa? Do you have a good imagination? Are you interested in helping us create stories for our imaginative accessible universe Bubble World? We have a range of creative projects and tasks for you to get stuck into. 

What do we expect?

• Be willing to undertake our training programme which will be done virtually and at a time to suit you.

• Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).

• A positive attitude to disability and illness. We are happy to answer questions on this.

What can you expect?

• A community group that does not currently operate a rota system of any kind. Youdon’t have to regularly commit your time.

• A kind, caring, nurturing company who cares about people, staff and volunteers. Our aim is to keep your wellbeing at the centre of our work.

• A very positive and proactive approach to disability and illness. Any and all accommodations will be made that you require. If there is anything you wish to discuss in private please email us and we will arrange a confidential chat.

Benefits to Volunteering with Buttons & Bubbles CIC

• Gaining valuable experience and improving your confidence

• Allows you to explore potentially different areas of interest.

• Make a difference to community

• Develop your current skill set and gain new skills.

• Displays your level of commitment to future employers.

• Displays your ability to balance and schedule your time effectively when seeking future employment.

For further information or to apply email us and we will be more than happy to have a chat. 

Please note we are looking for volunteers who are based in the UK. 

About ABT and Refutrees - Aid Box Trading (ABT), the trading subsidiary of Aid Box Community (ABC), is seeking a voluntary Co-Director to join the existing Director to provide strategic leadership, financial oversight and robust governance for its small trading operation — Refutrees seasonal project. This is a seasonal project running between November and December, so this role is most active between these dates with some work to tie up accounts in January/February.  

Refutrees is Aid Box Community’s much‑loved seasonal fundraiser, selling around 1500 locally grown Christmas trees each year and generating over £30,000 profit to support refugees and people seeking asylum in Bristol. Powered by hundreds of volunteers and thousands of customers, it operates as a vibrant community enterprise each festive season, with all profits funding essential support, crisis assistance, and wellbeing activities for our service users.  

This role is ideal for someone with senior management or governance experience who wants to make a meaningful contribution to a charity supporting refugees and asylum seekers. 

The opportunity

The Finance and Audit Committee (FAC) provides BIICL’s Board of Trustees with oversight and assurance on our finances, controls, investments, and audit. We're looking for a chartered accountant or senior finance leader to chair the Committee and join our Board of Trustees at a pivotal moment: a new Director and CEO, a new Director of Operations in post, and a new strategy launching in 2027. You'll bring real technical credibility and the judgement to translate financial detail into confidence for a Board whose backgrounds are mostly legal and academic. In return, you'll help shape the next chapter of one of the world's most respected independent legal institutes.

The current Chair’s term ends in December 2026. We are seeking a successor to join in October, allowing time for handover and induction ahead of the November FAC meeting and the December Board meeting.

Purpose of the role

The Chair of the Finance and Audit Committee provides strategic, non-executive financial oversight rather than day-to-day accounting.

As a trustee, you hold joint legal and fiduciary responsibility for the charity’s overall governance, strategic direction and financial health.

As Committee Chair, you will act as a trusted advisor and critical friend to the Director and Chief Executive and the Director of Operations, ensuring that BIICL’s income is robustly governed, financial risks are mitigated, and resources are deployed optimally to deliver maximum social impact. BIICL outsources financial management to a specialist non-profit accountancy firm, overseen internally by the Director of Operations; you’ll evaluate how well that arrangement is working and recommend change if needed. 

Key responsibilities

Strategic financial oversight

· Budgetary scrutiny: oversee the annual £2.5m operational budget and financial forecasts provided by the executive team.

· Performance monitoring: review quarterly management accounts, analysing variances, cash flow health, and performance against key performance indicators (KPIs).

· Reserves management: champion the regular review of a robust Reserves Policy to safeguard the charity against sudden funding fluctuations.

· Investment assets: oversee the performance of the charity’s cash reserves and any investment portfolios, ensuring alignment with ethical investment strategies.

Audit, risk and internal controls

· Statutory reporting: lead the FAC in reviewing the Annual Report and Accounts, ensuring compliance with Charity SORP FRS102 and statutory filing deadlines.

· External audit: manage the relationship with the External Auditor, leading on the tender process and reviewing the post-audit management letter.

· Risk mitigation: oversee the financial section of the organisation’s risk register, ensuring internal controls are sufficient to prevent fraud and compliance failures across complex funding streams, and ensure FAC oversight of the wider Risk Register.

· Fiscal compliance: monitor compliance with complex tax regimes relevant to this scale, including VAT, Gift Aid, and trading subsidiary operations (as applicable).

Committee leadership and Board reporting

· Meeting governance: set the agenda and chair quarterly FAC meetings, fostering an environment of collaboration, constructive, and high-quality challenge.

· Board communication: report clearly to the full Board of Trustees, translating complex financial positions into strategic insights for non-financial board members.

Statutory trustee duties

· Legal compliance: ensure the charity complies with charity law, company law, and all other relevant legislation or regulation.

· Strategic direction: contribute actively to the Board of Trustees in setting the charity’s overarching vision, mission, values, and strategic goals.

· Asset protection: act as a responsible custodian of the charity’s assets, ensuring funds are spent solely in furtherance of its charitable objectives.

· Effective governance: attend and actively participate in full quarterly Board meetings, the Annual General Meeting (AGM), and strategic away days.

· Collective decision-making: maintain the principle of collective board responsibility, upholding and supporting decisions made by the wider board.

Legal and regulatory frameworks

The postholder is required to understand, uphold, and apply the following core regulatory frameworks:

· The 6 Essential Trustee Duties (Charity Commission Guidance CC3): You share collective legal liability to ensure the charity carries out its purpose for the public benefit, complies with its governing document, acts in the charity's best interests, manages resources responsibly, acts with reasonable care and skill, and remains fully accountable.

· Financial Reporting Standards 102 and the Charities SORP: Because our annual income exceeds £250,000, the accounts must be compiled under the Statement of Recommended Practice (Charities SORP), transparently separating restricted, unrestricted, and designated funds.

· The Charity Governance Code: Our Board intends to benchmark itself against this code. You will directly champion Principle 5 (Board Effectiveness) and Principle 6 (Risk and Control) to ensure internal controls are regularly evaluated.

Person specification

Experience and qualifications

· Financial qualification: chartered status (e.g. ACA, ACCA, CIMA, CIPFA) is essential.

· Senior leadership: proven experience operating as a CFO, Finance Director, or partner in a professional services practice in an organisation of similar or larger scale.

· Sector expertise: strong working knowledge of Charity SORP, restricted and unrestricted funding, and UK charity law is highly desirable.

· Governance background: previous experience as a trustee, non-executive director, or committee member is advantageous.  

Core skills and attributes

· Strategic clarity: ability to look past the numbers to see systematic risks and strategic opportunities.  

· Collaborative challenge: ability to robustly hold senior staff and third-party advisors to account while maintaining a supportive, professional working relationship.

· Communication: ability to explain intricate financial matters plainly to non-financial audiences.

· Commitment to the cause: a demonstrable passion for the charity’s core mission and alignment with its values. 

Terms of appointment

Term:

Trustee appointments are for a three-year term, renewable for a maximum of two consecutive terms.

Time commitment:

Trustees are required to commit approximately 8-10 days per year. There are four board meetings, four FAC meetings per year, a strategy day, plus approx. 2-3 hours per month for executive consultation. 

Location:

London/Hybrid – FAC meetings usually take place online; Board meetings and strategic away days are in-person, usually at our London office.

Remuneration:

This is a voluntary role and is not accompanied by any financial remuneration; however, all reasonable travel and out-of-pocket expenses are reimbursed.

Reporting to:

Board of Trustees / Chair of the Board

How to apply

To apply formally, please submit a CV and supporting statement, each no more than two sides of A4, clearly outlining your suitability for the role against the criteria in the person specification and your motivation for applying.

Please include your home address, contact email, and mobile number.

We aim to acknowledge receipt within 2-3 days.

Applications will be reviewed on a rolling basis. We expect to interview candidates from mid-September with a view to appointing by the end of October.

For further information about the role or to arrange an informal discussion, please contact Tom Asher, Director of Operations

Do you want to help guide and support a welcoming community centre in Calderdale

Do you want to help make Calderdale a more welcoming place for refugees and people seeking asylum?

Do you have experience in finance, accounting or company secretarial work?

We are looking for a Trustee Treasurer to join the Board of St Augustine’s Centre.

This is a voluntary role, but a vital one, helping to ensure our charity remains financially sustainable and well governed.

About St Augustine's Centre

St Augustine’s is a highly respected specialist charity working with people seeking asylum, and new refugees, who are rebuilding their lives in Calderdale. We help with advice on immigration and asylum and offer one-on-one support with welfare, housing, health, and access to wider services.

Renowned for our person-centered approach, we provide a welcoming, safe and inclusive space.  We offer English language classes, training, creative, social, sports and wellbeing activities, trips and volunteering opportunities. 

About the Trustee Treasurer role

Our current Trustee Treasurer is stepping down after more than seven years in the role. We are seeking someone with the right skills and experience to take on this important position.

Key responsibilities include:

• Acting as Company Secretary
• Filing accounts and annual returns to Companies House and the Charity Commission
• Maintaining bank accounts and mandates
• Authorising payments and overseeing movement of funds
• Ensuring compliance with our governing documents (Memorandum and Articles of Association)
• Supporting the preparation of annual accounts
• Working with the Director on budgets and forecasts
• Supporting financial systems (including QuickBooks)

Time commitment

• This is a voluntary role (reasonable expenses are paid, including travel and childcare where needed)
• 4 Board meetings per year, lasting around 2 hours each
• Meetings are usually held in person, with the option to join online
• Preparation time of around 1 hour per meeting
• Trustees also join at least one Board sub‑group, meeting 4 times a year

Overall, the commitment is approximately 8 hours per month, with flexibility depending on your availability.

Support is available for trustees whose first language is not English.

Queen's Park Trust aims to support as many residents as possible in or near to Queen's Park Westminster. In order to do this, we need to use multiple methods for reaching residents and promoting the Trust in a postive way. This role would involve working as a team within our committee, accountable to the Chair of the Board and Trustees but would also need to work within a sub-team with the Resident Engagement Officer, EDI Officer, Social Media Manager and CEO. Someone with initiative, enthusiasm and drive would be ideal!

Promote QPT on social media, posting stories and gaining followers.

The Student Publication Association (SPA) is recruiting a new member of the trustee board to assist its work in advancing the education of student journalists across the United Kingdom and the Republic of Ireland.

As a small, student-led charity, we support more than 250 member publications around the UK and Republic of Ireland, offering advice, training, and recognition at both our regional and national awards.

Our trustee board plays a vital role in our governance, ensuring that we remain within the boundaries of charity law, protecting the charity’s long-term stability, and supporting our student executives.

For this round of applications, we are particularly keen to hear from applicants with one or more of the following:

• Strong experience and connections working within the journalism industry;

• Experience and connections in fundraising and sponsorship;

• Experience of managing budgets and finances;

• Experience of working in volunteer organisations. 

Even if you do not have the above experience, please do apply. We are always open to hearing from people who share our passion for student journalism! No previous experience in journalism or as a charity trustee is required — but we do ask that you share our commitment to the advancement of student journalism.

We strongly encourage candidates from underrepresented and marginalised backgrounds to apply. This includes, but isn’t limited to, ethnic minorities, LGBTQI+, disabled, and care-experienced communities. We are also keen to hear from applicants working in all areas of the journalism industry.

About The Role

As a small volunteer-run charity, we anticipate the role would take up an average of 1-2 hours a week, although this may increase during busier periods for the SPA, such as around our annual national conference (SPANC).

As a trustee, you will be a collaborative and supportive team player who will:

• Attend monthly oversight meetings with the executive committee and other trustees;

• Attend other meetings and 1-2-1s as needed on an ad hoc basis;

• Offer guidance and support to the executive committee throughout the year to help them achieve their goals, particularly in your area of expertise;

• Ensure that the charity is carrying out its core purpose, that resources are managed responsibly, and that activities comply with our governing documents;

• Support the delivery of our national conference, including attendance at the weekend itself during the Easter university holidays;

• Where possible, attend our induction day, for new executive members each year.

This is a volunteer role, but all reasonable expenses will be covered. The term for these appointments will be three years.

You will be part of a trustee board of ten people; four elected trustees, four appointed trustees, and two ex-officio trustees from our student-led executive committee.

How To Apply

To apply, please send a CV and cover letter by October 4 at 11.59 pm. 

Shortlisted candidates will be invited to a short 30-minute interview with members of our current executive committee and trustee board.

Please feel free to reach out to any of our current board members if you have any questions. Should you require any accommodations to support your application, please contact Jem Collins.

Everyone is welcome to apply for this role, unless you have sat as a member of the executive committee within the last 12 months.

The Democratic Progress Institute is currently seeking to recruit a Funding and Development Intern for 3-5 days per week for a minimum of 3 months.

The intern will work with the Fundraising & Development Officer as well as the Senior Development Officer and tasks may include but are not limited to: research (development and grant-related, political, policy, organisational), report drafting, database management, editing and proof reading.

Excellent written English skills and the ability to carry out administrative duties are requirements for this role. Moreover, the successful candidate will have an interest in fundraising as well as monitoring and evaluation and possibly already show some familiarity with the principles of fundraising within the NGO/charity sector. Candidates with an academic background in peace and conflict studies in the MENA region and/or human rights are especially encouraged to apply.

Also experience in canva or any such related software is highly desirable. 

Applications will be reviewed on a rolling basis and successful candidates will be contacted for an informal interview.

DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct, Safeguarding Policy with a particular focus on Protection from Sexual Exploitation and Abuse and Child Safeguarding. This position will also be subject to robust reference and background screening checks.

In your covering letter, please clearly indicate how many days per week you would be able to intern as well as any other matters relating to availability.

Please note that this position is voluntary but we do offer a small daily stipend for lunch.

Unfortunately, we can only offer volunteer positions to UK/EU citizens and those who have the right to the work in the UK

Job Title: Online Yoga/Pilates Volunteer Teacher

Reports to: Head of Digital Operations

Job type: Voluntary - unpaid

Hours: Max 1hr/week (30min to 45min class + 15min admin time)

Role purpose:
 

• Deliver accessible, high-quality online Yoga, Pilates or soft fitness/stretching/movement sessions tailored to a diverse community with varying English proficiency levels on Zoom.

• Create an inclusive, welcoming digital environment by utilising gentle, low-impact movements like chair yoga, chair Pilates, and equipment-free stretching. 

• Provide simple, adaptable fitness instruction designed for small living spaces and requiring zero specialised equipment.

Main responsibilities:
 

• Plan and lead engaging weekly 30- or 45-minute online classes using clear, simple English to ensure instructions are easy to follow for all participants. 

• Adapt exercises for limited spaces and ensure all routines require no equipment, focusing on bodyweight stretching and gentle movements. 

• Modify poses and movements to offer accessible formats, including seated options like chair yoga or chair Pilates, catering to different physical abilities. 

• Maintain regular communication with the Head of Digital Operations and track session details reliably using a simple Google Sheet.

Available Times (subject to change):

Fridays (preferred day)

• From 10am to 10.30/10.45am;

• Any time between 12pm and 3pm.

OR

Tuesdays

• Any time between 12pm and 1.45pm.

Yoga / Pilates / Fitness Teaching experience and confidence using Zoom and Google Sheets are essential for this role, as well as a reliable internet connection and your own space to deliver the sessions from.

If you are interested in this role, please end us your CV, contact info, availability, and let us know why you would like to volunteer with us and what you would like to gain from this experience.

Join Wild Magic! Help secure grants and funds to ensure our conservation work continues and develops. Collaborate with us to make an impact on our local community.

As a Grants and Funding Volunteer, you will play a vital role in supporting our work. You will:

• Identify and apply for funding opportunities through compelling proposals
• Craft engaging campaigns to attract donors and increase awareness
• Develop clear and impactful communication strategies to share our mission and successes with stakeholders, partners, and the public

You'll collaborate closely with the admin team, a small group of volunteers who work behind the scenes to enable our success with our project goals. You'll also liaise with our Project Director to align your work with the trust's aims and objectives.

This role is adaptable to your skills and interests. Whether your expertise lies in campaign writing, digital communications, or event-based fundraising, we’ll work with you to tailor the responsibilities and focus areas to make the most of your time and talents.

To thrive in this volunteer role, we’re looking for someone who has a mix of the following skills, experiences, and qualities. While we don’t expect you to have all of these, the more you can bring, the bigger your impact will be:

Skills and Experience (any of these):

• Grant Writing: Proven ability to research funding opportunities and write compelling grant applications that secure essential resources.
• Fundraising Expertise: Experience in planning, managing, or supporting successful fundraising campaigns. This could include individual giving, events, or digital campaigns.
• Project Management: The ability to manage multiple projects simultaneously, meet deadlines, and deliver high-quality results.
• Communication Skills: Strong written and verbal communication skills to create impactful messaging across multiple platforms, such as social media, press releases, or donor communications.
• Relationship Building: Experience in building and maintaining relationships with donors, corporate sponsors, or community groups.

Qualities:

• Self-Motivated: Proactive and able to work independently while staying aligned with organisational goals.
• Innovative Thinker: A flair for developing innovative ideas for campaigns, proposals, and storytelling.
• Collaborative Team Player: Willing to work closely with others, share ideas, and contribute to a supportive team environment.
• Time Management: Proven ability to plan, prioritise, and organise tasks.
• Attention to Detail: Meticulous and thorough, ensuring that all communications and grant applications are polished and professional.

This role is open to individuals from diverse backgrounds and experiences. Whether you’re a seasoned fundraiser, a skilled communicator, or someone with a passion for helping others and a willingness to learn, we’d love to hear from you.

This is a hybrid role, as long as you are able to travel to location. Travel expenses can be reimbursed upon agreement. Remote working is a possibility.

Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.

An exciting opportunity has arisen for a Volunteer Meet and Greet to support the Therapy Team at Mind in Enfield and Barnet (MiEB). This role involves sitting at the reception desk and acting as a first point of contact, helping to create a friendly, welcoming and supportive environment for clients, visitors and staff. You will offer clear directional guidance, practical assistance and information about services and activities, helping people feel safe, comfortable and supported when they arrive. This role is ideal for someone who enjoys engaging with others and contributing to a positive, inclusive space for individuals accessing mental health services.

Key Responsibilities:

• Help create a friendly and inclusive environment by greeting clients and visitors in a warm and professional manner

• Cover the reception desk and act as a first point of contact for enquiries

• Provide clear directional guidance and escort individuals to their destination where appropriate

• Ensure clients, visitors and staff sign in and out accurately

• Maintain accurate logs of calls and emails in line with service procedures

• Help maintain a tidy, calm and welcoming reception and waiting area

We welcome individuals with lived experience of mental health challenges to apply.

Within our organisation, volunteers are highly valued and essential to delivering our services effectively. We encourage applications from everyone, regardless of their background. This includes people who have personal or professional experience with mental health challenges. We focus on providing comprehensive training, guidance, and supervision to ensure volunteers feel confident and capable in their roles. We support our volunteers' success and offer opportunities to network and socialise with trustees, staff, and fellow volunteers. We are committed to recognising the meaningful contribution every volunteer makes to our community.

This is a part-time, volunteer (unpaid) role with flexible hours ranging from a minimum of 1 day (3–5 hours) up to 20 hours per week. Hours can be scheduled on Mondays, Tuesdays, Wednesdays, and Thursdays between 10:00am and 3:00pm. Please see the attached document for further details.

Please apply to the volunteering email address attached, with a current CV and covering letter explaining your interest in this role. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our cat admissions volunteers ensure the smooth running of our admissions process, helping our volunteer groups and teams admit cats into our care in the most effective and stress-free way possible for both people and cats. This role is undertaken from your own home. This could be the perfect volunteer role if you have administration experience, a passion for cats, or both!

Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Responding to email and telephone enquiries regarding cats coming into care
• Managing the cat waiting list and prioritising accordingly
• Liaising with other volunteers, employees, local vets and members of the public
• Using our administrative systems to record cats coming into care

Time expectation

Our cat admissions volunteers usually spend two to four hours a week in this role which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.