Volunteer roles in Pimlico

We are looking for a content creator to advance our reach and engagement on X was Twitter. The charity operates under a social media policy that will be shared with the successful candidate and all content will be required to fall within those ethical guidelines. The role will include content creation based around the activity of the charity and brainstorming ideas for new content and ways to extend reach of all posts. Come and join a friendly fun team creating content for our other platforms and help rescue and rehome dogs in need.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that 
have been bereaved. 

THIS ROLE COULD BE FOR YOU IF:

- Would like to make a real difference in someone’s life

- Want to challenge loneliness and can commit to a weekly phone call

- Are a good listener

- Are empathetic, patient and of a caring nature

- Have good verbal and inter-personal communication skills

- Recognise the importance of confidentiality and can uphold this in practice

- Are committed to inclusion and treating people with dignity and respect

REQUIREMENTS OF A BEFRIENDER INCLUDE:

- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed

- Completing an online call log record promptly after each phone call

- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others

- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs

- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

BENEFITS OF THE ROLE MAY INCLUDE:

- Knowing you are making a difference to someone’s life

- Joining the Omega Team who are taking action against loneliness and isolation

- An opportunity to enhance your CV or learn new skills

- An opportunity to engage with your community

SUPPORT AND TRAINING PROVIDED:

- Omega Chatterbox induction program

- Safeguarding training

- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support

- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate

- Monthly Befriender group support meetings via the Zoom app

LOCATION OF THE ROLE:

- Home-based

WHEN ARE YOU NEEDED:

- Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

WMS is looking for a treasurer trustee and director (volunteer role)

WMS is a small, award-winning charity with a bold vision! Our mission is to help people navigate through conflict towards peace. We’ve been running for over 20 years on a social enterprise model. Commercial mediators gift their time and expertise in commercial and workplace mediations, and their fees help to fund our office costs. Community mediations and conflict coaching are also delivered by volunteers.  We provide skills training in our local community, in schools across London and organisations nationwide.  We have a committed Trustee board and a part-time CEO who co-ordinates a team of skilled, experienced freelancers doing case-work, communications, projects and training.

In 2025, we directly supported just under 1,000 people. We processed 286 conflict resolution cases, achieving a 93% resolution rate, and trained over 400 adults and young people in conflict resolution skills.

Over the next three years we want to grow sustainably while maintaining our impact. We are looking for a volunteer with budgeting and forecasting expertise to join the trustee Board because our Treasurer is resigning shortly due to other commitments. 

We need a “hands on” trustee who can act as a key strategic advisor to the CEO and the Board, guiding growth, funding, and major financial decisions.  Currently there are: 

• 4 in person 2 hour evening board meetings per annum, in Clapham Junction

• 4 Zoom meetings per annum for 90 minutes over lunch time

• Annual strategy morning, usually on a Saturday in November

As we don’t have a CFO, the Treasurer also has a short monthly meeting in person or on Zoom with the CEO to discuss financial targets, budgets and forecasts. They support the CEO with the submission of statutory annual accounts and are available for ad hoc advice on financial queries which may arise.

We’d like to hear from people who are motivated by our mission to build peace in a polarized world. We need expertise and experience in financial planning, budgeting, forecasting, and accounting and a willingness to support and challenge the CEO and the Board.

Whilst a knowledge of Charity SORPS would be an advantage, we are open to applications from people who are willing to learn! 

Please send a CV and covering letter outlining your experience and why you’d like to join us.  We aim to interview in March and for the Treasurer to join us in time for the new financial year on 1 April 2026.

United Nations CSO, Centre for Big Synergy, seeks a Partnerships Advisor/Lead to lead strategic partnerships for various educational and creative programs including the World's biggest sustainability film festival and awards.

What will you be doing?

This is an opportunity to build a very high profile network for furthering your career and also to gain professional esteem and presence.

Big Syn Institute (BSI) is a part of the Centre for Big Synergy and has been organising the Big Syn International Film Festival (BSIFF) since 2019.

The partnerships lead will work closely with senior leadership to identify and engage in commercial and strategic relationships with key partners, both online and offline, for the activities of BSI, London for various creative projects it runs including the World's Biggest sustainability film fest & awards.

Since 2019, the Big Syn Institute has hosted the festival has reached over 50M people and in over 120 countries. Through relevant shorts, features, animations, documentaries, CSR videos and Public Service Videos, Charity films, the festival advocates the United Nations 17 Global Goals and also celebrates the work of UK's marginalised filmmakers. 

OSCAR, BAFTA and EMMY award-winners, as well as other luminaries from film and media, sustainability, and policy have been part of the festival and have supported it since inception. Winners from the festival have eventually won OSCARS and EMMY awards

We are looking for a motivated networker with a can-do attitude who enjoys networking and establishing relationships. The partnerships manager, working closely with our team must be able to:

• Identify, cultivate, and secure high‑value funders, corporate patrons, and philanthropic partners.
• Build and manage a robust pipeline of investors, donors, and strategic collaborators.
• Develop compelling partnership propositions, sponsorship decks, and investment narratives tailored to each stakeholder.
• Lead negotiations and close partnership agreements that advance the institute’s creative, cultural, and educational objectives.
• Work closely with executive leadership to align partnership strategy with the institute’s mission and long‑term vision.
  • Collaborate with programming, marketing, legal, and finance teams to deliver high‑impact partnerships.
  • Monitor industry trends, funding landscapes, and corporate CSR priorities to anticipate new opportunities.
• Take ownership as one of most important people associated with the BSI's activities, festivals and awards
• Think strategically to identify and establish new partnerships whilst exploring new engagements with the existing partner network
• Communicate with a very high professional standard with the leadership of partner organisations, some being the biggest corporations in their sector
• Maintain a database with existing and new partnerships and updates on progress made
• Explore ideas, both in house, and with potential and new partners, to come up with creative ideas of collaboration to further common goals

What are we looking for?

A committed and meticulous person, passionate about making the world a more sustainable, safer and peaceful place

• Proven experience: 3 or more years of communicating and working with senior leadership across organisations and identifying potential partners and stakeholders
• Strategic Relationship Builder: able to cultivate trust with senior executives, philanthropists, brand leaders, and industry stakeholders.
• Commercially Astute: understands how funding, sponsorship, and co‑financing models work across film, culture, and corporate CSR.
• Compelling Communicator: exceptional written and verbal communication, able to craft persuasive pitches, proposals, and partnership narratives.
• Diplomatic and Credible: carries themselves with the gravitas needed to represent an institute in high‑level settings.
• Creative Thinker: able to design partnership concepts that feel fresh, mutually beneficial, and aligned with the institute’s mission.
• Resilient and Proactive: comfortable navigating long sales cycles, complex stakeholders, and shifting industry landscapes.
• Highly Organised: manages pipelines, reporting, and stewardship with precision.
• Mission‑Driven: genuinely committed to the cultural, educational, or social purpose of the institute.

What difference will you make?

Billions of people globally, are unaware of the UN's Sustainable Development Goals (UN SDGs) let alone take any steps to create a more sustainable world for themselves and in the process for others in this complexly interconnected world.

This highlights the need for such initiatives to educate the British as well as global societies about the UN SDGs. Your contributions can educate and inspire millions to act on the SDGs and bring positive changes that will impact all of us in this complexly interconnected world.

Most importantly your efforts will  ensure that the film festival and the UK's marginalised filmmakers (LGBTQI+, women, disabled and ethnic minorities) get even more visibility, thus furthering the motto of the festival to celebrate inclusion and diversity whilst inspiring the civic society to act on the Global Goals. It will also help partner organisations join forces and work in synergy to amplify the impact of the initiative through communal as well as individual efforts. Thus, benefitting more lives that we would have helped acting alone.

United Nations CSO, Centre for Big Synergy, reaches over 250M in over 120 countries. We are seeking a research and outreach lead to help reach potential partners for various UK and global programmes. 

What will you be doing?

An opportunity to contribute to world leading projects impacting millions of people across the globe. Projects span across multiple sectors such as film and media, education, DEI, environment and climate change amongst others.

• Research key stakeholders/potential partners that fit our target audience. Working on LinkedIn and other partnership platforms
• Identify and collect details and impact of potential partner leads
• Compile, format, and maintain clean, accurate databases
• Cross-check data for accuracy and support wider outreach and campaign activity

This role is very flexible and can be fitted around your availability.

What are we looking for?

A committed and meticulous person, passionate about making the world a more sustainable, safer and peaceful place.

• Have some experience of research and working with senior leadership across organisations and identifying potential partners and stakeholders
• Ability to research and maintain database of potential partners, work on lead generation and follow ups
• Prompt communication and timekeeping, ability to deliver on time
• Maintain confidentiality and utmost standards of professional etiquette.

What difference will you make?

Billions of people globally, are unaware of the UN's Sustainable Development Goals (UN SDGs) let alone take any steps to create a more sustainable world for themselves and in the process for others in this complexly interconnected world.

Our projects and initiatives help educate the British as well as global societies about the UN SDGs. Your contributions can educate and inspire millions to act on the SDGs and bring positive changes that will impact all of us in this complexly interconnected world.

It will also help partner organisations join forces and work in synergy to amplify the impact of the initiative through communal as well as individual efforts. Thus, benefitting more lives that we would have helped acting alone.

We are looking for volunteers to join the GBSL project run by the Sickle Cell Society and help increase life-saving blood donations in Black-heritage communities.

What you’ll do:

• Raise awareness about the importance of ethnically matched blood for people with Sickle Cell
• Help grow the movement through community events and social media
• Encourage friends, family and community networks to register as donors
• Share facts and real stories about blood donation

HEKIMA

We protect Tanzanian children from violence and exploitation by empowering youth and strengthening child-protection systems.

Monitoring & Evaluation System

We're seeking support to develop a Progress Marker Monitoring System to track program activities and measure progress toward desired results. The system will link activities, objectives, and the budget to ensure resources are used effectively and planned outcomes are achieved. It will provide a simple way to monitor changes, document progress, and support informed decision-making for program improvement.

Minimum Hours per Week:

7-9 hours per week

Duration:

3-4 weeks

OKB Hope Foundation

We deliver primary healthcare to rural Ghana through mobile clinics and trained community health volunteers.

Fundraising & Grant Development

As we expand our mobile clinic operations from one to three vehicles, our funding needs are increasing significantly. We are seeking volunteers with experience in grant writing, fundraising strategy, and philanthropic partnerships to help us strengthen our funding pipeline. Support in this area could include:
- Identifying and researching relevant global health and philanthropic grant opportunities,
- Writing and refining grant proposals and concept notes
- Developing a structured fundraising strategy and grant calendar, strengthening donor communications and reporting materials

Minimum Hours per Week:

4-6 hours per week

Duration:

3-5 months

Qalyup

We connect patients with vetted international healthcare providers for affordable, safe, and transparent medical care abroad.

NQ Solicitor

About Qalyup

At Qalyup, we believe people should be able to access the healthcare they need to improve their health and quality of life.
 
Every year, thousands of patients travel internationally for medical treatment. While this can unlock faster access to care and specialised expertise, it can also carry significant risks. Between 2019 and 2024, 28 British nationals died while undergoing medical treatment overseas. And that is only the visible part of a much larger problem.
 
Qalyup exists to change that.
 
We connect patients with vetted, high quality healthcare providers abroad, helping people return home healthier and with peace of mind. To ensure trust and transparency, we personally visit and assess clinics using our proprietary clinical quality assessment methodology, developed through academic research at Imperial College London.
 
Our mission is simple: make healthcare tourism safer. But our ambition is global ��

The Role

We're looking for a Newly Qualified Solicitor to join us at a pivotal moment, helping build the legal foundations of a purpose-driven healthcare startup from the ground up.

This isn't a passive role. You'll do real work that matters: creating, reviewing, and implementing the frameworks that will shape how we operate, protect our patients, and grow responsibly. By the time you're done, you'll have a portfolio of tangible, measurable achievements, not just experience ticks.

What You'll Do

• Create employment and volunteer contracts to support our early recruitment efforts.
• Create advisor agreements with performance-driven vesting schedules.
• Create co-founder agreements with performance-driven vesting schedules.
• Review and strengthen our patient-facing terms and conditions.
• Audit and refine our privacy policy for compliance and clarity.
• Evaluate and review our contractual agreements with partner clinics.
• Implement a scalable contract management system.

What You'll Bring

• Qualified solicitor in England & Wales.
• A genuine interest in healthcare law and the regulatory landscape.
• Proactive, solutions-first mindset; you spot problems before they're asked about.
• Openness to feedback and a drive to keep improving.
• Alignment with our mission-driven and social impact purpose.

Why Join Qalyup

Healthcare decisions are deeply personal. When people consider treatment abroad, they are often navigating uncertainty, urgency, and the hope of getting their health and their life back.
 
At Qalyup, we are building a trusted gateway that helps patients make these decisions with confidence. By bringing transparency and clinical quality assessment into healthcare tourism, we aim to remove the uncertainty that patients and families often face.
 
By joining our legal function, you will help shape a company working to make international healthcare safer, more transparent, and truly centred around the needs of patients. Your insight will help us build a trusted brand that empowers people to seek the care they need with confidence.
 
If this resonates with you and you would like to learn more, we would love to hear from you ��

Our Values

�� Clinical quality above all
We work with vetted providers that deliver clinical excellence. Our clinical partners are carefully selected and monitored.

���� Listening is our superpower
Hearing what our users and colleagues have to say is our most powerful tool for continuous improvement.

���� Empowering informed decisions
Individuals have the right to make informed decisions about their care and finances. We want to make this process easy and transparent for our customers with the use of technology.

���� Helping others
Whether it is a colleague, a customer or a community in need, we will make best efforts to support as individuals and as a company.

Minimum Hours per Week:

7-9 hours per week

Duration:

3-5 months

Fundraising volunteers wanted to help East London Waterworks Park reach its funding goals

East London Waterworks Park is working to acquire a 14-acre, concreted-over depot on the border of Waltham Forest and Hackney, and to transform it into a ‘brownfield rainforest’ with wild-swimming pools and creative learning spaces for the local community. We are showcasing an environment-first, community-led approach to land ownership that will help nature and people thrive together, revolutionising the way we think about green and blue spaces in cities.

Our Crowdfunder raised over half a million pounds towards buying the land, but we are waiting for the landowner to make decisions about the use of the site. Whilst we wait, we need to raise money for the other work we are carrying out. We have an exciting programme of community projects and work coming up, including carrying out biodiverse transformations on other sites in London.

If you have experience of planning or running fundraising campaigns and would like to get involved with a local charity, we would love to hear from you. Perhaps you are buzzing with ideas of how to raise money or are keen to get stuck in and help to make some events happen. Maybe you are a good writer and seller of ideas and would like to join our mini team of funding bid writers. We would especially love to hear from you if you have experience of writing funding applications.

If you are a professional fundraiser and would like to help but are short on time, we would still love for you to get in touch. Even if you are unable to get deeply involved, we would appreciate one-off or ongoing advice.

We hope that people bring radical imagination, peace with nature and courageous inclusiveness to the role.

We meet once a fortnight online on a Thursday evening 

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Position Summary:
Leads the Talent Acquisition team to deliver efficient, compliant, and inclusive recruitment processes, ensuring alignment with workforce planning forecasts and organisational goals. Manages sourcing, selection, and candidate experience while collaborating with the Workforce Planning team to anticipate future talent needs.

Key Responsibilities:

Recruitment Strategy Execution

• Oversee end-to-end recruitment processes for assigned business units, from job briefings to offer management.

• Partner with the Workforce Planning team to align sourcing strategies with long-term talent demands and skills gap analysis.

• Implement proactive talent pipelines (e.g., LinkedIn, diversity networks) for critical and future-focused roles.

Team Management

• Manage and mentor Talent Acquisition Specialists/Coordinators, setting KPIs for time-to-fill, candidate quality, and diversity hiring.

• Conduct regular performance reviews and identify training needs to upskill the team.

Employer Branding & Candidate Experience

• Promote the organisation’s EVP through job postings, social media campaigns (in partnership with the Talent Communications Team), and candidate interactions.

• Ensure a positive candidate journey by resolving escalations and maintaining clear communication.

Compliance & Best Practices

• Ensure adherence to UK employment law (e.g., right-to-work checks, GDPR) and internal policies.

• Audit recruitment processes to mitigate bias and align with DE&I goals.

Stakeholder Collaboration

• Partner with hiring managers and the Workforce Planning team to define role requirements and refine selection criteria.

• Share talent market insights (e.g., competitor hiring trends, salary benchmarks) to inform workforce planning strategies.

• Collaborate with the Team Leader: Onboarding to ensure a smooth handover post-offer acceptance.

Requirements:

• Education & Certification: CIPD Level 3 qualification or equivalent (e.g., HR apprenticeship, NVQ Level 3 in HR).

• Experience: 3+ years in recruitment, including 2+ years in a supervisory role.

• Technical Expertise: Proficiency in relevant systems and programmes.

• Legal Knowledge: Working understanding of UK employment law and recruitment compliance.

• Collaboration: Proven experience engaging with workforce planning or HR analytics teams to align recruitment with business strategy.

• DE&I Focus: Experience designing inclusive hiring practices (e.g., blind CV screening, diverse interview panels).

Job Title: Specialist: Talent Enablement
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Enablement

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. 

Role Overview

As the Specialist: Talent Enablement, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.

• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.

• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.

• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.

• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.

• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.

• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.

• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.

• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.

• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.

• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.

• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.

• Skills:

  • Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.

  • Strong facilitation and storytelling skills for remote and hybrid audiences.

  • Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.

  • Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.

• Knowledge:

  • Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.

  • Familiarity with UK compliance standards related to workplace training.

  • Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.

  • Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.

  •  

• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.

• Collaborative bridge-builder who engages stakeholders at all levels.

• Adaptive and empathetic, with a knack for simplifying complex concepts.

• Committed to lifelong learning and amplifying underrepresented voices.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.