346 Volunteer roles in Rochford

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £22.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

Would you like to play a key role in a charitable foundation committed to tackling social and environmental issues? If so, we are looking for a trustee to join the Samworth Foundation, a grant-making charity, to help us invest our money in organisations working to bring about positive change.

Established in 1973, the Samworth Foundation is a grant-making charity founded and funded by the Samworth family. As a funder, we aim to bring lasting change to issues that impact on people, communities, and the environment, in the UK and internationally.

Our core grant making focuses on two themes:

• Building lives free from modern slavery and exploitation.
• Better agricultural systems that enhance nature and address climate change.

Trustees share responsibility for governing the Foundation and directing how it is managed and run. You will help us effectively distribute our money to organisations working to address social and environmental issues in the UK and overseas.

We are looking for someone who shares our commitment to the Foundation's vision and can contribute effectively to the board's work — whether this would be your first trustee role or you've served as a trustee before.

We are committed to promoting diversity, equity, and inclusion, and for this role, we would like to hear from people who have experience of farming, particularly farming that benefits nature and climate. For example, this may be as a farmer or grower, a farm advisor, an agronomist.

About now-u

now-u is a non-profit that aims to inform, inspire and empower people to help tackle pressing social and environmental issues, in partnership with charities.

People can often feel overwhelmed by large-scale problems and powerless to help, but all of us have the ability to contribute to meaningful change. This is where now-u comes in.

We connect people who are looking for ways to make a difference with impactful organisations and actions, enabling regular learning and action around key local and global issues. By bringing together the actions of individuals across the now-u community, we can help drive positive and lasting change.

About the role

We are looking for a motivated, talented and reliable generalist to join our small non-profit team in the voluntary role of Head of Operations.

You will join the leadership team of our remote charity start-up and work closely with the CEO to help stabilise the organisation’s operations and support its growth.

This is a broad and varied role, suited to someone who is comfortable working across different areas of the organisation, including campaigns, marketing, partnerships, fundraising and core operations.

We are looking for someone who can take a proactive approach, help build and lead small volunteer teams, support the delivery of effective strategies and contribute to high-impact charitable campaigns and future opportunities for now-u.

Strong communication, project management and people skills will be important in helping the organisation deliver its long-term strategy and continue developing sustainably.

Key responsibilities

• Oversee day-to-day operations and make adjustments where required.
• Review the effectiveness and efficiency of internal and external operational processes and identify opportunities for improvement.
• Assess team capacity and support the recruitment of new volunteers where needed.
• Support different teams with their day-to-day operations and provide strategic guidance.
• Develop and implement growth strategies in collaboration with the leadership and strategy teams.
• Support efforts to make now-u financially self-sufficient through fundraising and revenue generation.
• Lead core operational areas including financial management, HR and legal compliance.
• Manage, support and motivate volunteers.
• Work closely with the CEO and wider leadership team to support organisational priorities and long-term strategy.

About you

We are looking for someone who is proactive, organised and comfortable taking responsibility across a range of operational areas.

You should be confident working with different people and teams, able to manage competing priorities and comfortable solving problems as they arise.

You will also need to be motivated by now-u’s mission and committed to making a positive difference through social and environmental causes.

Essential skills

• Strong interpersonal skills.
• Good time-management and organisational skills.
• Strong problem-solving ability.
• Ability to communicate clearly and work collaboratively.
• Ability to manage competing priorities and work independently when required.
• Commitment to now-u’s mission and charitable causes.

Desirable experience

• Management experience.
• Strategic planning experience.
• Start-up experience.
• Operations experience.
• Experience managing or supporting volunteers.
• Experience working within a charity or non-profit environment.

Time commitment

8–10 hours per week

Length of commitment

This is a long-term voluntary role, with a minimum commitment of 6 months.

What you will gain

This role offers the opportunity to take on a senior operational position within a small and developing non-profit organisation.

You will have the chance to work closely with the CEO and leadership team, contribute to organisational strategy, support teams across different areas of the charity and play an important role in helping now-u grow and strengthen its operations.

It is a strong opportunity for someone who wants to develop further experience in operations, leadership, strategy and the charity sector while contributing to meaningful social and environmental causes.

About now-u

now-u is a non-profit that aims to inform, inspire and empower people to help tackle pressing social and environmental issues, in partnership with charities.

People can often feel overwhelmed by large-scale problems and powerless to help, but all of us have the ability to contribute to meaningful change. This is where now-u comes in.

We connect people who are looking for ways to make a difference with impactful organisations and actions, enabling regular learning and action around key local and global issues. By bringing together the actions of individuals across the now-u community, we can help drive positive and lasting change.

About the role

We are looking for an organised and motivated individual with a passion for charitable causes to lead our Campaigns team.

The Campaigns team is responsible for curating the content available on the now-u app. This includes learning materials, actions and charitable campaigns designed to inform people about social and environmental issues, inspire them to get more involved and make it easier for them to take meaningful charitable action.

As Campaigns Lead, you will lead a small team of 1–2 Campaign Researchers and support the regular development and curation of new campaign content.

You will also have the opportunity to help shape our content strategy going forward, with the aim of engaging more people in impactful charitable action.

The role involves working closely with other department leads and contributing to wider organisational strategy.

Key responsibilities

• Lead and support a small team of 1–2 Campaign Researchers.
• Run fortnightly Campaigns team meetings.
• Guide the team in researching and curating new campaign content.
• Quality check content before publication.
• Support the content upload process.
• Create and maintain a Campaigns calendar.
• Incorporate relevant suggestions and opportunities from charity partners.
• Help shape the future direction of now-u’s campaign content.
• Attend fortnightly meetings with other department leads to discuss progress, priorities and wider strategy.
• Work collaboratively with colleagues across now-u to support the organisation’s wider objectives.

About you

We are looking for someone who is organised, proactive and interested in using research and digital content to support positive social and environmental change.

You should be comfortable working independently while also collaborating with a small team and communicating with colleagues across different areas of the organisation.

You do not need extensive leadership experience, but you should be interested in developing your leadership skills and supporting others to produce high-quality work.

Essential experience

• Research experience.
• Good organisational and time-management skills.
• Strong written communication skills.
• An interest in social, environmental and charitable causes.
• Ability to work collaboratively and contribute ideas.
• Attention to detail, particularly when reviewing content.

Desirable experience

• Previous leadership or team coordination experience.
• Experience with digital campaigns.
• Experience with charity campaigns or within the charity/non-profit sector.
• Experience creating or curating digital content.
• An interest in content strategy and audience engagement.

What you will have the opportunity to do

This role offers the opportunity to take ownership of an important area of now-u’s work while developing experience in team leadership, campaign research, digital content and strategy.

You will work with a small and motivated team, contribute ideas to the future direction of our campaigns and help create content that encourages people to learn about important issues and take meaningful action.

Most importantly, you will have the opportunity to contribute directly to now-u’s mission of helping people become more engaged with the social and environmental issues that matter.

As the Guild has grown in the past few years, our risk management, financial controls, and body of policies and procedures have also matured. Following the scheduled departure of two trustees earlier this year, the Guild’s Finance Subcommittee is seeking to welcome an independent member with relevant skills to attend meetings and advise on financial matters to help us make good decisions effectively.

This voluntary role supports trustees and staff by providing independent insight, constructive scrutiny, and professional expertise on financial planning, budgeting, risk, and long-term sustainability. As a guest to Finance Subcommittee meetings, you will review financial information, contribute to discussions, and help ensure resources are used effectively to maximise our charitable impact for students.

The Finance Subcommittee currently consists of two elected Officers, two external Trustees, and may include a student trustee in future. Papers and reports are ordinarily provided by the Guild Director, who is a non-voting guest to Subcommittee meetings. The Subcommittee normally meets four times per year for around two hours.

Students’ Union experience is not essential, but we are seeking a volunteer able to operate within our distinctive context. We are particularly interested in applicants with experience in finance, accounting, audit, charity governance, or business management.

Action for Refugees in Lewisham is looking for a trustee to act as secretary, supporting the board's governance role helping AFRIL deliver for refugees and vulnerable migrants in south-east London. Time commitment is flexible, and not onerous, and formal company secretary functions are supported by a member of staff.

AFRIL was founded in 2006 to support asylum seekers, vulnerable migrants and refugees in south-east London to lift themselves out of poverty and rebuild their lives in the heart of our community. Our support is holistic: both crisis support to meet immediate need, and longer-term, flexible programmes that tackle the underlying problems that lead to crisis, supporting people to integrate, contribute and thrive. We work in the community across south-east London, including in local asylum hotels.

We are a small charity, with mostly part-time staff, but we make a significant difference. Our client group is predominantly people in, or with experience of, the asylum system. We also support newly granted refugees, and migrants with no recourse to public funds who have complex and unmet protection needs.

AFRIL's board of trustees is collectively responsible for supporting and challenging the charity to oversee its good governance and proper financial control in line with its charitable aims and strategic plan, charity law, and all other relevant legislation. The time required of trustees is not onerous, and is flexible - although it is, of course, possible to take on more responsibility and expand your time commitment.

As a board member, you will be expected to be available for board meetings approximately every two months, which are generally an hour and a half long and take place in a weekday evening. These mostly take place online, with occasional hybrid meetings or meetings in-person.

As secretary to the board, you will be responsible for the timetabling of meetings, the agenda, and for taking and sharing a minute of board meetings – just main points and actions – to support the board in carrying out our remit. You may also assist with other areas of support to the governance for the charity, such as ensuring that we maintain regular review of the organisation’s policies, and providing some assistance from time to time to the member of staff leading on liaison with the Charity Commission and Companies House.

You will also need to be able to commit some ad hoc time to consider papers ahead of meetings, and occasionally to take part in email discussion on issues as they arise. You would also be expected to attend the charity’s AGM, which tends to take place on a Saturday afternoon in January/February.

We value diversity in our trustee team, as we do in the staff team. We particularly welcome applications from anyone who can bring lived experience of the immigration and asylum system, and are always keen to see applications from people with experience with fundraising, or with HR. We welcome applications from everyone, regardless of age, disability, sex, gender identity, sexual orientation, race, religion or belief.

To apply, please submit a short (no more than one side of A4) letter explaining why you would like to join AFRIL’s board, and what skills and experience you would bring to the role, along with your CV.

SolidariTee is an international charity run and led entirely by volunteers who are students and young people. We're working to make lasting change in the way refugees and other people forced to flee persecution and violence are treated, through a combination of awareness-raising, advocacy, and fundraising to support grassroots NGOs providing vital refugee legal aid and mental health support.

We are currently looking for volunteers to join our Central and Leadership teams!

Positions on our Central Team:

• Events Officers
• Partnerships Officers
• Publicity Officers (social media team)
• Digital Education Officers (social media team)

Our Central Team includes students and other young people from around the UK and works together to coordinate SolidariTee’s core functions and organise opportunities to bring our volunteers and supporters together. This includes organising our annual conference, creating content for our central Instagram page @teesofsolidarity, and developing partnerships with uni societies, student groups, fashion shows, balls and more!

Positions on our Leadership Team:

• Secretary
• Social Media Manager
• Events Lead
• Partnerships Lead

Our Leadership Team provides overall coordination and oversight to the activities of our Central Team and Regional Teams, and it is a great opportunity to be involved with leading the direction of the SolidariTee movement on a national level.

Volunteer Opportunity: CV Reviewer for Sixth Form Students

Are you passionate about helping young people kickstart their careers? Do you have experience in HR or recruitment and an understanding of early careers requirements? If so, we’d love for you to join our team!

We’re looking for an enthusiastic volunteer to review and provide feedback on sixth form students’ CVs, ensuring they are tailored to the positions they’re applying for. Your expertise will play a crucial role in helping students stand out and secure opportunities.

Key Responsibilities:
- Review and critique CVs, focusing on structure, content, and relevance to the role.
- Provide actionable feedback via email to students to improve their applications.
- Share insights into what employers look for in early careers applications.

Requirements:
- Previous experience in HR, recruitment, or a similar field.
- A strong understanding of early careers requirements and application processes.
- Excellent attention to detail and communication skills.

Time Commitment: 
Flexible: 2-3 hours per week.

By volunteering with us, you’ll be making a direct impact on students’ futures while sharing your expertise in a meaningful way.

If this sounds like you, we’d love to hear from you! Let’s help the next generation take their first steps towards success! 

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling. 

Job Title:        Social Media Lead

Job Type:         Voluntary

Hours: 14 hours per week

Reports to: Executive Director

Location: Home Working/fully remote

Who we are:

ARFID Awareness UK are the UK’s only charity dedicated to raising awareness and furthering information about Avoidant Restrictive Food Intake Disorder (ARFID). A not-for-profit; we work to provide individuals, parents and medical professionals with up-to-date relevant information, research and support.

Can you help us?

ARFID Awareness UK are looking for a passionate and innovative Media and Communications Officer to join our dedicated team.  In this role, you will be at the forefront of our efforts to raise awareness and understanding of Avoidant/Restrictive Food Intake Disorder (ARFID) through compelling storytelling and strategic communication. We seek an individual who is not only skilled in media relations and digital communication but also deeply committed to our mission of supporting individuals and families affected by ARFID. If you have a flair for creative content creation, a strategic mindset, and a desire to make a meaningful impact, we invite you to be a part of our journey in transforming lives and fostering awareness.

The role:

Content Creation:

• Develop engaging and informative content for various platforms, including websites, newsletters, blogs, and social media to promote awareness of ARFID.
• Create multimedia materials, including graphics, videos, and infographics, to effectively communicate our message and reach diverse audiences

Social Media Management:

• Manage and oversee all social media accounts, including Facebook, TikTok, Instagram, and LinkedIn, to enhance our online presence and engage with followers.
• Respond to queries, comments, and messages across all social media platforms promptly and professionally, fostering positive interactions and building community

Media Relations:

• Build and maintain relationships with journalists, bloggers, and influencers to promote ARFID Awareness UK and its initiatives through earned media coverage.
• Draft press releases, media kits, and other materials to effectively communicate news and updates about the organisation as required

Strategic Communication:

• Collaborate with the leadership team to develop and implement a comprehensive communications strategy that aligns with the organisation’s goals and objectives.
• Monitor and analyse media coverage and social media engagement to assess the effectiveness of communication efforts and make data-driven improvements

Event Promotion:

• Support the planning and promotion of events, workshops, and campaigns, ensuring effective communication and outreach to target audiences.
• Create promotional materials and outreach strategies to maximize participation and engagement for events

Crisis Communication:

• Assist in managing crisis communication by developing timely and appropriate responses to issues or inquiries that may arise in the media or on social media

Experience:

• Proven experience in a media, communications, or public relations role, preferably within the non-profit or healthcare sector.
• Demonstrated experience in managing social media platforms and engaging with diverse audiences effectively.
• Experience in content creation, including writing press releases, articles, and digital content for various channels.
• Previous involvement in organising and promoting events or campaigns is advantageous

Person Specification:

• Successful candidates must demonstrate a significant number of the following:
• Exceptional written and verbal communication skills, with the ability to tailor messaging to various audiences.
• Strong interpersonal skills, with a friendly and approachable demeanour for engaging with the community and media.
• Excellent organisational abilities, with a keen eye for detail and the capacity to manage multiple projects and deadlines simultaneously.
• A creative thinker who can generate innovative ideas for content and campaigns, with a passion for storytelling.
• Ability to work collaboratively as part of a team while also demonstrating initiative and independence when required.
• Flexibility to adapt to changing priorities and work in a fast-paced environment, demonstrating resilience and problem-solving skills
• A genuine interest in and understanding of Avoidant/Restrictive Food Intake Disorder (ARFID) and its impact on individuals and families.
• Proficiency in using design software (e.g., Canva, Adobe Creative Suite) for creating visuals, as well as skills in video editing tools.
• Familiarity with analytics tools to measure the effectiveness of social media campaigns and communication efforts

Qualifications:

• Relevant certifications in social media management, digital marketing, or public relations would be an advantage.
• Continuous professional development in communications and media trends

Join our team and contribute to driving the mission of AFRID Awareness UK forward, ensuring that our message reaches those who need it most while fostering a supportive community around ARFID.

16 hours per week

Who we are:

ARFID Awareness UK are the UK’s only charity dedicated to raising awareness and furthering information about Avoidant Restrictive Food Intake Disorder (ARFID). A not-for-profit; we work to provide individuals, parents and medical professionals with up-to-date relevant information, research and support.

Role Description:

The Administration Assistant will:

· Ensure confidentiality of all paper and electronic records, complying with ARFID Awareness UK policies.

· Take the lead in responding to email queries from parents, carers, adults living with ARFID and medical professionals sent to ARFID Awareness UK.

· Checking and prioritising queries to ARFID Awareness UK through our Facebook site, Instagram and direct email.

· Assessing and escalating any queries that are deemed urgent or critical.

· Responding to requests for fundraising support

· Managing the fulfilment of orders placed to the ARFID Awareness UK online shop including ARIFD Awareness cards and charity merchandise for fundraising events.

· Liaising with external Trusts and key stakeholders regarding requests for meetings, ARFID Awareness collateral and attendance at conferences.

· Ordering and printing resources.

· Take and circulate minutes at meetings as required 

· Work as part of the team to monitor outcomes and seek feedback to continually improve the service.

Person Specification:

 Successful candidates must demonstrate a significant number of the following:

Skills

· Excellent interpersonal and communication skills

· Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders;

· Able to work with people from all backgrounds and communities, respecting lifestyles and diversity;

· Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines;

· Knowledge of and ability to work within policies and procedures, including for confidentiality, safeguarding, lone working, information governance, and health and safety

· Ability to work as part of a team and on own initiative

· Ability to deal with queries in a diplomatic, professional and confidential manner.

· Qualifications & Training

· Educated to A level or equivalent by experience.

· IT literate. Proven ability to use email, word processing and spread sheet packages effectively

Experience

· Experience of working in the voluntary sector desirable but not essential.

· Minimum 1 year of administrative experience

· Experience of delivering high quality services to the public.

· Prior knowledge of Wix desirable but not essential

· Able to plan own workload.

· Able to complete written records