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York Archaeological Trust for Research and Excavation Limited, an educational and research charity, is currently looking for a new trustee specialising in finance to join its board during an exciting period of development.
Having celebrated our 50th anniversary in 2022, we are committed to building on the vision that began with the Coppergate excavation in York and the opening of the internationally renowned JORVIK Viking Centre, and to harnessing archaeology for educational and public benefit. Engaging with more than 1.2 million people annually, and with centres of archaeology and conservation in York and Nottingham we work throughout the UK and internationally providing leading-edge field investigation, analysis and connecting communities with their past.
We are keen to hear from those who can offer expertise and experience in strategic financial management. With succession planning in mind for the role of Chair of our Finance and Audit Committee, we are seeking a candidate with considerable professional financial expertise, ideally underpinned with a formal first-tier accounting qualification, proven commercial acumen and strong leadership skills to scrutinise, challenge and oversee the entirety of the Trust’s finances. Whilst a formal accountancy qualification is desirable, we will also consider candidates who have had substantial experience of corporate or charity governance, financial analysis and scrutiny at a strategic level.
Business experience of the charity sector from either an employed or voluntary capacity would also be an advantage.
Trustees are appointed for a three-year term, renewable to a maximum of nine years. The role includes a commitment to attend four board meetings per year and the Annual General Meeting. Trustees are also expected to contribute some additional time to sub-committees and/or Steering Groups in line with their interests and expertise. Trustees are not remunerated, but we can cover reasonable travel and accommodation expenses.
The closing date for applications is Friday 28th August 2026, and we expect interviews for short-listed candidates to be held in the second half of September 2026.
To apply, please send a letter to us explaining the reasons for your interest and outlining what you could contribute to this role, together with your CV.
To apply, please complete a covering letter explaining the reasons for your interest and outlining what you could contribute to this role, together with your CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity – Treasurer Trustee
Independent Arts Isle of Wight
Do you have financial skills and experience that could help strengthen creativity, wellbeing, and
community connections across the Isle of Wight?
Independent Arts is seeking a Treasurer Trustee to join our Board and help support the charity’s
continued growth and sustainability.
Independent Arts works with people of all ages and backgrounds, using creativity and
participation in the arts to improve wellbeing, reduce isolation, build confidence, and
strengthen communities. We believe that creativity can have a positive impact on people’s lives,
and we are looking for someone who shares our values and wants to make a meaningful
contribution.
As Treasurer Trustee, you will play an important role in helping the Board oversee the charity’s financial affairs, ensuring strong financial governance and supporting informed decision-making. You will work alongside fellow trustees and staff to help ensure the organisation remains financially sustainable and able to continue delivering its valuable work across the Isle of Wight.
We are looking for someone who can offer:
• Experience in finance, accounting, budgeting, business planning, or financial
management
• The ability to understand and explain financial information clearly
• Strategic thinking and sound judgement
• A collaborative approach and willingness to contribute to Board discussions
• Commitment to good governance and the aims of Independent Arts
Previous charity trustee experience or a professional accounting qualification would be
welcome but is not essential. We encourage applications from people with relevant skills and
practical experience from a range of professional and personal backgrounds.
What you’ll gain from the role:
• The opportunity to make a meaningful impact within the local community
• Experience of charity leadership and governance
• The chance to use your professional skills for social good
• The opportunity to work alongside a passionate and committed Board and team
• A chance to support creativity, wellbeing, and inclusive community development across
the Isle of Wight
Time commitment
This is a voluntary role. The Treasurer Trustee will be expected to attend quarterly Board and
finance committee meetings and review papers in advance, with additional time required to
support the CEO in financial planning, Board and annual reporting activities.
Independent Arts is committed to equality, diversity, and inclusion and welcomes applications
from people of all backgrounds, experiences, and communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EcoManka
We empower marginalized communities through gamified eco-education, eco-entrepreneurship, and immersive sustainable tourism.
We’re looking for a passionate Impact Fundraising & Partnerships Lead to help EcoManka grow internationally.
EcoManka is an international eco-education initiative that has recently been awarded a two-year grant from the German Federal Environmental Foundation (DBU) to develop a gamified teacher toolkit, facilitator training programme, and digital learning platform for youth sustainability education.
As we begin this exciting new phase, we’re looking for someone who can help us secure the additional funding and partnerships needed to scale our impact.
Your responsibilities may include:
We’re looking for someone who is proactive, entrepreneurial, and excited about building something meaningful from an early stage.
This role offers the opportunity to work directly with an international consortium of organisations across Europe, Latin America and Africa, contributing to a project that combines education, sustainability, technology and social innovation.
This role begins on a volunteer basis, with the intention of transitioning into a paid position as fundraising goals are achieved and new grants are secured.
Minimum Hours per Week:
7-9 hours per week
Duration:
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SOLWYN
We curate and promote slow, place-based stays, connecting independent hosts with low-impact travelers.
The role
You will own our grant application process end to end — from confirming eligibility to final submission — working directly with the founders at every step.
Who you are
What you get out of this Direct access to a founding team building something real. A pipeline of applications with genuine upside. The chance to own a meaningful part of how an early-stage company gets funded and to add a compelling portfolio of EU and Spanish grant applications to your track record.
Minimum Hours per Week:
4-6 hours per week
Duration:
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Baked Bean Charity Board of Trustees!
Are you passionate about inclusion, equality, and creating lasting social impact?
The Baked Bean Charity is looking for dedicated and experienced individuals to join our Board of Trustees as we embark on a period of strategy development.
This is a unique opportunity to use your skills and expertise to help shape the future of a vibrant charity that supports more than 170 people with learning disabilities every week.
Why Join Us?
As a Trustee, you'll have the opportunity to:
We're Looking For People Who:
Skills and Experience We Need
We are particularly interested in hearing from people with expertise in one or more of the following areas:
Previous experience as a charity trustee is welcomed but not essential.
Available Trustee Roles
We have two Trustee posts available
What We're Looking For
Successful candidates will:
Time Commitment
About The Baked Bean Charity
The Baked Bean Charity is a vibrant and innovative organisation dedicated to promoting social inclusion for people with learning disabilities.
Our wide-ranging activities include:
Everything we do is centred around helping people achieve their goals, build confidence, develop friendships and live happy, fulfilled lives.
Based in Wandsworth, we support people from across South London and surrounding boroughs, creating opportunities, breaking down barriers and challenging preconceptions every day.
We Welcome Diverse Voices
The Baked Bean Charity is committed to equality, diversity and inclusion. We actively encourage applications from people of all backgrounds and experiences, especially those whose perspectives are currently underrepresented in charity governance.
Join us and help create a more inclusive future for people with learning disabilities!
Championing people with learning disabilities via creative education - pushing boundaries, empowering lives and creating a world where all can thrive.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help support the future of hospital, health and wellbeing broadcasting across the UK.
The Hospital Broadcasting Association (HBA) is seeking a Grants & Fundraising Officer to support the charity’s financial sustainability by identifying funding opportunities, developing applications and helping to build relationships with funders, sponsors and partners.
This is an opportunity to use your fundraising, research and communication skills to support a national charity that helps more than 140 hospital, health and wellbeing broadcasting organisations develop, collaborate and thrive.
This is a volunteer role working closely with the Treasurer and Trustee Board to help identify and develop new income opportunities that support the HBA’s strategic objectives.
What you'll do
As Grants & Fundraising Officer, you will support the HBA’s fundraising activity. Responsibilities include:
About you
We're looking for someone who:
Previous experience in fundraising, grant writing, bid preparation or partnership development would be beneficial. We encourage applications from people with transferable skills gained in the charity, public or private sectors.
Role responsibilities and boundaries
The post holder reports to the Treasurer and works collaboratively with Trustees and other volunteers to support the HBA’s fundraising and income development activity.
The role does not include authority to commit the HBA to funding agreements, sponsorship arrangements or financial obligations. The post holder must not enter into any agreement or contract on behalf of the HBA without prior approval from the Trustee Board.
Working with the HBA
The HBA is an entirely volunteer-led charity with no paid staff. Our volunteers play an important role in helping the organisation achieve its objectives by contributing their skills, experience and enthusiasm.
The Grants & Fundraising Officer will work closely with the Treasurer and Trustees, supporting the charity’s continued development while gaining experience of fundraising within a national voluntary organisation.
Meetings and commitment
The time commitment is approximately 8 hours per month.
Most activity can be carried out flexibly and remotely, with regular communication taking place online.
Location and expenses
This role can be carried out from anywhere in the UK, with most business conducted online.
Volunteers may occasionally be invited to attend HBA events, including trustee board meetings, the HBA Annual Conference and Awards, meetings with stakeholders or other charity activities.
Reasonable travel and out-of-pocket expenses incurred while carrying out volunteer duties will be reimbursed in line with the Association’s expenses policy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Team and Help Us Build the Future of The Swadhinata Trust
The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.
To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.
How Can You Help
We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.
Operations Volunteer
The Goal: You are the engine room! You’ll help ensure our day-to-day systems, from IT to HR, are smooth and supportive.
We’d love help with:
Daily Support: Helping with office admin, logistics, or coordinating meetings.
Improving Systems: Assisting with our CRM (database) or helping the team get the most out of our tech.
People Support: Helping with the "welcome" process for new staff or volunteers.
What you bring:
A proactive, "can-do" attitude and a knack for multitasking.
Great people skills and an organised approach to busy days.
Tech-savviness (or a quick ability to learn new software).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Team and Help Us Build the Future of The Swadhinata Trust
The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.
To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.
How Can You Help
We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.
Fundraising and Partnerships Volunteer
The Goal: Help us build the relationships that fuel our work. You’ll be part of the team that finds the resources we need to grow.
We’d love help with:
Researching Opportunities: Finding new grants, trusts, or local businesses who might want to partner with us.
Drafting Bids: Helping us write compelling stories and applications for funding.
Relationship Building: Supporting our communications with current donors to keep them updated on our success.
What you bring:
A gift for storytelling and clear, persuasive writing.
A friendly, professional manner and a love for networking.
Persistence and a "hunter" mindset for finding new opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Team and Help Us Build the Future of The Swadhinata Trust
The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.
To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.
How Can You Help
We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.
Strategy and Programme Volunteer
The Goal:Help us turn our big dreams into reality. You will be part of the team that takes our ambitions and builds them into practical, life-changing projects.
We’d love help with:
Planning the Journey: Helping us draft clear project plans and timelines.
Tracking our Progress: Helping us collect information to see how well our projects are doing.
Organising Teams: Assisting with the coordination of different tasks to keep everything running on time.
What you bring:
An organised mind and a love for "getting things done."
Experience in project management or a strong interest in how charities run.
The ability to see the steps needed to reach a big goal.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Team and Help Us Build the Future of The Swadhinata Trust
The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.
To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.
How Can You Help
We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.
Marketing and Communications Volunteer
The Goal: Help us share our story with the world. You’ll be a creative voice for the Trust, helping our message reach and inspire action.
We’d love help with:
Digital Content: Creating engaging posts for social media, newsletters, or our website.
Designing Materials: Helping us make flyers, posters, or digital graphics that look great.
Campaigning: Assisting with the launch of new campaigns to celebrate our impact.
What you bring:
A creative eye and a knack for writing content that people want to read.
Familiarity with social media or design tools (like Canva or Mailchimp).
A passion for sharing the history and stories of the British Bengali community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
Key Responsibilities
Person Specification
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To support our growth, the Swadhinata Trust is looking for a skilled volunteer to build a
modern, engaging, and easy-to-maintain website.
Our new site will be the heart of our organisation, hosting our extensive archives and
publications, showcasing our latest projects, and making it easy for people to support our
work. We need a platform that reflects our history while providing a seamless experience for
our users.
This is a vital role in our journey of transformation. If you have the technical skills to help a
small, dedicated team make a big change, we’d love to hear from you. Please contact us.
The client requests no contact from agencies or media sales.
Volunteer Graphic Designer – Foundation of Lys
Location: Remote
Commitment: Very Flexible, few hours
About Us
The Foundation of Lys is the cultural arm of the Principality of Lys, dedicated to Classical Arts, French Renaissance architecture, Humanities, and Enlightenment values. We support artistic excellence, heritage preservation, and creative education through charitable programmes that uplift communities and celebrate beauty, knowledge, and human flourishing.
The Role
We are seeking a talented Volunteer Graphic Designer to help bring the visual identity of the Foundation of Lys to life. This role is ideal for someone who loves classical aesthetics, elegant design, and meaningful creative work. You will help shape the visual voice of the Foundation across digital and print platforms.
What You’ll Create
Logos and emblem designs for the Foundation and its programmes
Social media graphics, banners, and campaign visuals
Brochures, posters, and promotional materials
Iconography, motifs, and brand assets inspired by classical and renaissance styles
Occasional layout or typography work for publications and announcements
What We’re Looking For
A creative individual with a passion for design and visual storytelling
Experience with graphic design tools (e.g., Adobe Creative Suite, Canva, Affinity Designer)
Ability to interpret and express classical, renaissance, and humanistic themes
Strong attention to detail and a commitment to high‑quality work
Someone who enjoys collaborating with a visionary, worldbuilding‑driven organisation
What You’ll Gain
A chance to contribute to a unique cultural charity with a refined artistic mission
Portfolio‑worthy projects with creative freedom
Experience shaping a brand rooted in heritage, beauty, and enlightenment
A supportive environment that values creativity, elegance, and thoughtful design
Join Us
If you’re inspired by classical art, cultural heritage, and meaningful creative work, we would love to welcome you to the Foundation of Lys. Your talent can help illuminate our mission and bring our cultural vision to life.
A charitable foundation for Classical Arts, Humanities, Enlightenment and Renaissance Architecture
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Lyonic Scots Society is a heritage and cultural organisation inspired by the legacy of Lyoness — a community born from courage, unity, and Scottish pride. Our mission is to preserve and share our history, traditions, and creative spirit with the world. In 2026, we took our story global, and now we’re building a visual identity worthy of that legacy.
The Role
We’re looking for a creative volunteer Graphic Designer to help shape the visual face of the Lyonic Scots Society. You’ll design materials that bring our heritage to life and help us connect with audiences worldwide.
What You’ll Do
Design logos, emblems, and digital branding for our global community
Create digital and print promotional materials — posters, banners, booklets, and social media graphics
Develop merchandise designs (badges, apparel, and souvenirs)
Support the creation of event visuals and campaign artwork
Collaborate with our communications team to ensure brand consistency
What We’re Looking For
Strong design skills and proficiency in Adobe Creative Suite or similar tools
A flair for heritage, symbolism, and storytelling through design
Ability to work independently and meet creative briefs
Passion for Scottish culture, history, or community development
What You’ll Gain
A chance to build a global portfolio with meaningful, heritage-driven projects
Experience working with a growing international organisation
Recognition in all published materials and campaigns
The opportunity to help shape a cultural legacy
How to Apply
Please send your portfolio or examples of your work, along with a short note about your interest in Scottish heritage and design, through the Charity Job site.
LYONIC
SCOTS
Lyonic Scots is a living cultural community, honouring the past, celebrating the present, and carrying the Lyonic Scots legacy into the future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Dementia Services supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.
We offer clients from the Dementia Services (befriending and wellbeing) a short performance or creative activity delivered by a volunteer visual artist, musician, dancer, actor, performer, and other creative artforms. You may choose to share a creative hobby or an art form you practice professionally.
What does the role involve?
·Share your creative talent or hobby with older people living with dementia by delivering a short performance to an older person at home or providing an opportunity for them to participate in a creative activity.
·Visit a minimum of 4 times per year for up to 1.5 hours each time, including 20/30 minutes for the performance/activity.
·Provide opportunities for connection with older people during your visit through conversation and engagement.
What will you get out of it?
·An opportunity to create meaningful experiences for all
·Be part of something rewarding and fulfilling
·Training in dementia awareness, safeguarding and more
·Supervision and support
·Reimbursement of expenses
·Opportunities to meet other volunteers
What are the benefits for people living with dementia?
Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients may be artists, performers and creatives in their own right who do not get an opportunity to engage with or experience this aspect of their lives anymore.
Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.
Bringing your artform into peoples’ homes can have a huge impact on reducing isolation, encouraging connection and bring a sprinkle of joy to those living with dementia.
We are looking for people who have:
·Playing a musical instrument
·Visual art activity
·Poetry/acting
·Dancing
·Culture-specific art/music/dance/poetry
These are just a handful of examples, but we will consider applications from a variety of artists/musicians/ performers and are open to suggestions.
What other attributes do you need?
Volunteering Hours
Performances/activities:Usually approx. 20 -30 minutes but 1-1.5hrs are assigned to the visit
Minimum of 4 - 6 visits a year (you can opt to do more).
Visits will be a time agreed between you and the older person you are matched with.
Please note, early morning and late evenings are generally not suitable times for visits.
Training and induction are provided for the role and includes:
We will give you:
If you are interested, we will ask you to:
We understand that completing the various steps takes time, and we support and keep in touch with you through the process.
As this role brings our volunteers into regular contact with vulnerable older people, we make sure that all volunteers understand their role and have completed our recruitment procedures to both our and their satisfaction.