Volunteer roles

Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline Liverpool currently have vacancies for Volunteer Counsellors

If you are interested in volunteering for Childline in Liverpool and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.

Please note: You need to be at least 16 years old to apply for this role

We are looking for a passionate and conscientious individual to join our board of trustees as the trustee dedicated to strengthening and diversifying our financial sustainability for the future. As a valued member of the Board, the role will join the team of trustees to ensure that Equality in Tourism International fulfils its duty to its beneficiaries and delivers on our vision, mission and values.

This new trustee role will assist in strengthening our financial sustainability in the forthcoming growth period.This role will combine donor development and business development expertise. The Trustee will work alongside our Operations Manager to:

• Leverage personal and professional contacts to open doors for new opportunities.
• Cultivate and manage existing and potential donor relationships, including trusts, foundations, companies, high-net-worth individuals, and institutional/EU funders.
• Identify and explore new, sustainable income streams such as consultancy opportunities, training, corporate partnerships, etc.
• Develop a strategy to grow and diversify income.This will provide financial insight to support EiT’s strategic and budget planning.This will include identifying budgeting for restricted and unrestricted funding.
• Attend relevant networking events and represent EiT at conferences, webinars, trade shows etc with the aim of cultivating financial opportunities.
• Work closely with the Co-Directors and Trustees to align fundraising and business development with EiT’s strategic goals.

Person Specification

Essential

· Relevant Business experience and Donor Development

· Commitment to Equality in Tourism’s mission and values

• Proven track record in fundraising and donor development, with success across income streams, for instance:Trusts/foundations, Corporates, HNWIs, institutional/EU funding.
• Excellent relationship-building and networking abilities, ideally with existing donor or business contacts.
• Business development skills, with experience linking fundraising to long-term financial sustainability.
• Ability to think strategically and translate ideas into action.
• Strong written communication skills.

Desirable

· Trustee experience in a previous role

· Experience in gender equality, women’s rights, international development, or sustainable tourism.

• Financial literacy, including experience with budgets, restricted/unrestricted funding, and financial planning.
• Experience of innovative or entrepreneurial approaches to income generation.

Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline Aberdeen currently have vacancies for Volunteer Counsellors

If you are interested in volunteering for Childline in Aberdeen and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.

Please note: You need to be at least 16 years old to apply for this role

Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline Leeds currently have vacancies for Volunteer Counsellors

If you are interested in volunteering for Childline in Leeds and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.

Please note: You need to be at least 16 years old to apply for this role

Equality in Tourism is now going through a period of change, including some financial growth and are looking for a conscientious individual, committed to women’s equality, to join our Board of Trustees as Treasurer.

The Treasurer will oversee the financial matters of the charity in line with good practice and in accordance with the governing document and legal requirements, and report to the Board of Trustees at regular intervals about the financial health of the organisation. The Treasurer will ensure that effective financial measures, controls and procedures are put in place, and are appropriate for the charity.

Principal responsibilities:

 · Overseeing, approving and presenting budgets, accounts, financial statements and financial reports to the Board of Trustees after discussion with the Directors

· Being assured that the financial resources of the organisation meet its present and future needs and are within the charitiy’s objects

· Playing a key role in the development and implementation of appropriate financial policy and procedures, reserves policy and investment policy.

Main duties:

· Liaising with the directors about financial matters

· Keeping the board informed about its financial duties and responsibilities

· Ensuring that appropriate accounting procedures and controls are in place

· Advising on the financial implications of the organisation's strategic plans and assisting with appropriate budgeting/forecasting

· Liaising with the charity’s auditors where appropriate

· Liaising with the chair and directors to ensure that the charities annual accounts are compliant with the current Charities SORP

· Ensuring equipment and assets are adequately maintained and insured

· Making a formal presentation of the accounts at the annual general meeting and drawing attention to important points in a coherent and easily understandable way

 Person specification

 We’re seeking someone who has a strong commitment to gender equality and empathy with our mission. Experience in accountancy or bookkeeping is required.  Previous experience working with a non-profit is preferred but not necessary.

· The capacity to build and sustain relationships with key stakeholders and colleagues to achieve organisational objectives

· Sound judgement and effective decision making

· Impartiality, fairness and the ability to respect confidences

· Commitment to the organisation and a willingness to devote the necessary time and effort

· Preparedness to make unpopular recommendations to the board

· Willingness to be available to staff for advice and enquiries on an ad hoc basis

· Good, independent judgement and strategic vision

· An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

· An ability to work effectively as a member of a team

· An understanding of the respective roles of the Chair, Trustees and Directors

Join Our 1st Board of Trustees!

Are you passionate about making a lasting impact in your local community? We're seeking dedicated individuals to join our Board of Trustees and help shape the future of our charity.

Introducing Urban Youth: Igniting Potential in Inner London

In the vibrant, fast-paced heart of London, there is a generation of young people brimming with potential, yet facing unique challenges. They are the future, but for many, the path is obscured by deprivation, isolation, and a world increasingly dominated by screens.

That's why we created Urban Youth.

We are a brand new, dynamic youth work charity dedicated to cutting through the noise and reaching the young people who need us most in Inner London's deprived areas. Our mission is simple yet profound: to move beyond passive engagement and create active opportunities that inspire, connect, and empower.

Our Vision: Moving Beyond the Screen

Urban Youth is not waiting for young people to come to us; we are meeting them where they are. We are tearing down barriers to engagement by deploying innovative, flexible youth work:

• The Youth Bus: A mobile hub transforming spaces into instant centres of positive activity.

• Pop-Up Hubs: Breathing new life into unused community spaces or integrating within existing centres.

• School & College Partnerships: Working directly within educational settings and collaborating with other youth organisations to ensure seamless support.

Our Impact: Building Skills, Confidence, and Community

We believe that every young person deserves a space to discover their authentic self. Our core focus is on diversionary positive activities—experiences designed to get young people out of their homes, away from their screens, and fully engaged with their peers and the world around them.

• Social and Life Skills: We teach practical skills, from teamwork to conflict resolution.

• Confidence Building: We champion self-belief, encouraging young people to take positive risks and celebrate their achievements.

• Discovery and Connection: We provide a vital sense of belonging, fostering meaningful relationships in a safe, non-judgemental environment.

At Urban Youth, our staff are more than just youth workers; they are positive adult role models—here to nurture, guide, and support. We are lighting the fuse on potential, empowering today’s youth to become tomorrow’s confident, capable, and connected leaders.

Join us as we work to transform challenges into triumphs, one young person at a time.

Skills We Need:

• Governance
• Finance
• HR
• Strategic Planning and Development
• Fundraising / Grant Writing
• Much More!

Commitement:

3 Hours Per Month

Location:

Hybrid (London based charity)

Apply now and help us lead with purpose.

Become an URBAN YOUTH Trustee!

No experience needed. Just a passion for youth work/empowering young people across London.

We're planning to launch in 2026 and need you to help us get set up and ready to launch to young people across London.

TEAM

URBAN YOUTH

Your City. Your Vibe. Your Leadership.

The “Friends of St Helena Hospice” is our well known Collection Pot scheme that runs across the local area. Yearly the donations from the pots bring in over £20,000 for the hospice, which helps local people facing incurable illness and bereavement. We are looking for Volunteer Pot Collectors in local communities to assist in the collection and distribution of St Helena collection pots to local businesses in and around their own local area.

Due to the nature of this role and the requirements to visit licenced premises, we cannot accept applications from anyone aged 18 and under. 

Main duties of the role

• To issue and collect St Helena Collection pots to businesses in the local community in your specific dedicated area.

• Maintain own records relating to those pots and to be always aware which pots are being given out and which are due for collection.

• Build a relationship with businesses that host a pot and liaise with the community team to ensure supply of new pots.

• Look for new pot locations across the area you cover and liaise with the community team to let them know the new locations.

Training & supervision

Full training and support will be provided in addition to an induction and Health and Safety training. You will also have a line manager who you can report to when needed.

Experience and Qualifications Required

• Organised with a methodical approach

• Confident to approach new and existing businesses to establish a relationship

• Excellent communication skills

• Car driver and access to own vehicle (essential)

• Ability to work on own initiative and as part of a team

REMIX is a brand new, dynamic UK youth charity launching in London, focused on transforming the lives of young people aged 11-26 from deprived areas, initially across Hackney, Tower Hamlets, and Southwark. We believe that postcode shouldn't determine potential.

Our mission is to REMIX young people's lives by providing targeted Mentoring, essential Life Skills, and powerful Personal Development programmes. We are building momentum and need striking, professional visual assets to convey our mission, attract crucial funding, and recruit programme participants and volunteers.

The Role: Remixing Our Visual Identity

We are seeking a talented and passionate Graphic Designer to join our founding team. You will be instrumental in translating our powerful mission into compelling visual assets that elevate our profile and help us secure vital support.

This is a fantastic opportunity to build a charity's visual identity from the ground up, create a significant portfolio of work for a worthy cause, and make a tangible impact on social mobility in London.

Key Responsibilities:

• Campaign Asset Creation: Designing graphics for ongoing campaigns, including volunteer recruitment, fundraising drives, and programme promotion across social media (Instagram, X, LinkedIn).

• Print Collateral: Designing professional, branded assets such as:

  • Roller Banners for events and outreach.

  • Posters and Flyers for programme promotion in the target boroughs.

  • Programme Booklets and Workbooks (layout design).

• Brand Consistency: Working with the founding team to ensure all visual materials adhere to the nascent REMIX brand guidelines (colour palette, tone, logo use).

• Design Consultation: Offering creative input on the best visual approach for communicating complex social mobility facts and programme concepts clearly and engagingly.

What We Are Looking For

• Design Proficiency: Strong demonstrable skills in graphic design, with proficiency in industry-standard software (e.g., Adobe Creative Suite: Photoshop, Illustrator, InDesign or similar tools like Canva Pro).

• Portfolio: A portfolio or examples of previous work demonstrating strong typography, layout, and visual communication skills.

• Reliability: The ability to work independently, manage your time effectively, and meet agreed-upon deadlines within a flexible schedule.

• Communication: Excellent communication skills to take briefs and provide creative updates remotely.

• Passion: A genuine passion for youth development, social mobility, and the mission of REMIX. Experience working with youth or community organisations is a bonus, but not essential.

Why Volunteer with REMIX?

• High Impact: Your designs will directly contribute to securing donations and volunteers, enabling our programmes to run and directly changing young lives.

• Build a Legacy: Be one of the founding volunteers, helping to establish the visual foundation for a major new London charity.

• Portfolio Boost: Gain substantial experience creating high-impact assets for a professional charity, perfect for enhancing your portfolio.

• Flexible Working: Complete your tasks remotely on a schedule that fits around your existing commitments.

How to Apply

To apply, please submit your portfolio via this website.

REMIX

Youth Charity

REMIX is a dynamic new start-up youth charity dedicated to remixing young people’s lives across London. Launching initially in the boroughs of Hackney, Tower Hamlets, and Southwark, our mission is to break down barriers to social mobility for young people aged 11 to 26 from disadvantaged backgrounds.

We will deliver high-impact programmes focused on Mentoring, Life Skills, and Personal Development. We are currently in the crucial set up pre-launch phase, building our foundation, securing registration, and developing our initial strategy. We need exceptional Trustees to guide us from concept to impact.

The Opportunity: Lead Our Launch and Strategy

We are seeking up to five Trustees to join our inaugural Board. This is a chance to apply your strategic leadership and governance expertise to establish a vital new charity from the ground up.

As a Trustee, you won't just oversee, you will actively contribute to the structure, financial sustainability, and strategic direction that will enable REMIX to successfully launch and serve thousands of young Londoners.

Key Areas of Responsibility:

• Governance and Compliance: Overseeing the successful completion of the charity registration process and establishing robust governance policies and legal compliance frameworks.

• Strategic Oversight: Collaborating with the Chair and leadership team to develop and refine the charity's 3-5 year strategy, ensuring it effectively meets the needs of young people in our target boroughs.

• Financial Sustainability: Providing expertise in financial management, oversight of initial budgeting, and supporting fundraising strategies to ensure long-term viability.

• Ambassadorship: Acting as an enthusiastic ambassador for REMIX, leveraging your professional network to secure vital resources, partnerships, and high-quality volunteers.

• Risk Management: Identifying and mitigating strategic, financial, and operational risks during the critical start-up and launch phases.

Who We Are Looking For

While we seek a Board with a diverse range of skills, we are particularly keen to hear from individuals with senior expertise in one or more of the following areas:

• Finance/Accountancy (Essential for the Treasurer role): Experience in charity finance, financial planning, and audit preparation.

• Charity Law/Governance: Expertise in charity compliance, legal structures, and best practice governance frameworks.

• Youth Services/Education: Deep understanding of the youth sector, social mobility challenges, and programme evaluation.

• Fundraising/Income Generation: Proven track record in securing grants, corporate partnerships, or major individual giving.

• London Community Knowledge: Strong professional or personal ties to Hackney, Tower Hamlets, or Southwark.

Essential Requirements for all Candidates:

• A strategic mindset, with the ability to look beyond the day-to-day operations.

• Unwavering commitment to the mission of REMIX and improving social mobility for London youth.

• Willingness to dedicate the time required to establish a new organisation, including attendance at quarterly board meetings and involvement in committee work.

Why Join the REMIX Board?

Joining REMIX as a Founding Trustee offers a unique opportunity for high-level impact:

• Legacy: Establish the founding strategy and governance for a charity dedicated to fundamental social change in the capital.

• Challenge: Experience the dynamic and high-energy environment of a charity launch, applying your skills to overcome real-world challenges.

• Influence: Directly shape how effective, sustainable, and impactful REMIX becomes in the communities we serve.

How to Apply

We are committed to building a diverse and inclusive Board that reflects the communities we serve. We strongly encourage applications from all backgrounds, particularly those with lived experience of the issues REMIX addresses.

To express your interest, please contact us through this website.

We look forward to hearing how you can help us REMIX young people's lives. Applications will be reviewed on a rolling basis, so early submission is encouraged.

REMIX

Youth Charity

Chair – Filling Good (Sustainable Retail Community Benefit Society)

Location: Remote/Hybrid – Maidenhead, Berkshire
Commitment: Voluntary (Approx. 4 hrs/week)
Application Deadline:  18/01/2026 - We will interview candidates as we receive applications of interest
Start Date:  ASAP

About Filling Good

Filling Good is a community-led sustainable retail community benefit society on a mission to reduce waste, promote ethical consumption, and support local, eco-conscious producers. Based in Maidenhead, we are passionate about empowering our members and customers to live more sustainably. As a co-operative, we are owned and governed by our members and guided by values of fairness, transparency, and social impact.

The Role

We are seeking a new Chair of the Board to provide strategic leadership, ensure good governance, and support the long-term sustainability and growth of Filling Good. This is a rewarding opportunity to lead a purpose-driven organisation making real environmental and social change at the local level.

Key Responsibilities

Strategic Leadership

• Guide the Board in setting and reviewing strategic goals.

• Lead an annual strategy workshop (e.g. SWOT analysis, SMART goal setting).

• Ensure consistent progress tracking against the co-operative’s strategic plan.

Governance Oversight

• Chair Board meetings with clear agendas and effective timekeeping.

• Ensure compliance with legal, food safety, and risk management requirements.

• Support transparent communication with members and foster a shared understanding of priorities.

 Operational Support

• Act as a point of contact and line management for senior staff (e.g.Senior Retail Manager).

• Hold annual informal reviews with key volunteers to set goals and offer support.

• Monitor key performance indicators, financial updates, and operational risks.

Board & Team Development

• Facilitate reviews for individual directors and the Board as a whole.

• Support the ongoing learning and development of Board members.

• Represent Filling Good at events and within the wider co-operative and sustainability sectors.

About You

We’re looking for someone who:

• Brings leadership experience and a collaborative, facilitative approach

• Understands or is keen to learn about co-operative governance

• Is passionate about sustainability, social impact, and ethical retail

• Can commit time and energy to support a growing, purpose-led organisation

• Is diplomatic, organised, and a great communicator

Experience in strategy, governance, HR, or ethical business is desirable but not essential.

What You’ll Gain

• Be part of a vibrant, values-driven community

• Lead meaningful change in local sustainability

• Gain board-level experience in an innovative co-operative model

• Collaborate with a passionate, diverse team of volunteers and members

How to Apply

To express interest, please send a short cover letter and CV (or a brief description of your relevant experience) by 31st July 2025

Informal chats about the role are welcome – just get in touch!

Filling Good is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds, experiences, and identities.

REMIX is a dynamic new start-up youth charity dedicated to remixing young people’s lives across London, initially focusing on Hackney, Tower Hamlets, and Southwark. We will deliver Mentoring, Life Skills, and Personal Development programmes.

Our success hinges on a robust, well-supported volunteer team, from mentors and skills coaches to administrative support. We need a systematic and expert approach to volunteer management from day one. We are looking for a skilled professional to design and implement our entire volunteer programme infrastructure.

The Role: Setting Up Our Volunteer Systems

We are seeking a proactive and experienced HR & Volunteering Programme Manager to design and establish the complete systems and processes required to successfully recruit, onboard, manage, and retain our volunteer workforce.

This is a vital, project-based role perfect for an experienced HR, Volunteer Management, or Operations professional looking to make a significant, short-term impact on a new charity.

Key Project Responsibilities (The Deliverables):

• Volunteer Strategy & Roles: Design a scalable volunteer strategy and create professional role descriptions for our key volunteer positions (Mentors, Coaches, Admin Support, etc.).

• Recruitment System: Establish the end-to-end recruitment pipeline, including application forms, interview guides, and shortlisting criteria.

• Onboarding & Vetting: Design robust onboarding processes and necessary volunteer policies, ensuring full compliance with charity law, safeguarding best practices, and DBS checks (with guidance on required systems).

• Training Framework: Outline the necessary core training requirements for all volunteers (e.g., safeguarding, code of conduct) and liaise with the programme team on role-specific training.

• Retention & Recognition: Develop initial systems for volunteer communication, support, retention, and recognition to build a positive, professional volunteer culture.

• Documentation: Create a comprehensive Volunteer Handbook and all necessary process documentation for future hand-over to a HR/Operations team.

What We Are Looking For

• Expert Experience: Significant professional experience (5+ years) in HR, Volunteer Management, L&D, or Operations, particularly within the charity sector or organisations managing large volunteer teams.

• Process Design: Proven ability to design, document, and implement professional and compliant operational processes from scratch.

• Safeguarding Knowledge: A strong working knowledge of UK safeguarding and vetting procedures (including DBS checks) relevant to working with young people (aged 11-26).

• Project Management: Excellent project management skills, including the ability to set and meet deadlines within an agreed timeframe.

• Passion & Belief: A deep commitment to the REMIX mission and the importance of supporting young people from disadvantaged backgrounds.

Why Volunteer with REMIX?

• System Builder: This is a chance to build a high-quality, professional volunteer framework that will serve as the engine of the charity for years to come.

• High Impact: Your work directly enables every single programme we run, multiplying your impact across hundreds of young lives.

• Portfolio Enhancement: A highly valued project to add to your CV, showcasing your ability to deliver comprehensive HR/Volunteer infrastructure for a start-up charity.

• Flexibility: Work remotely and set your own hours, provided key deadlines are met.

How to Apply

If you are ready to build the engine that will drive REMIX's impact, we want to hear from you.

Please submit your interest via this website.

Applications will be reviewed on a rolling basis. Join us in setting the foundation to remix young people's lives across our capital city!

REMIX

Youth Charity

REMIX is a dynamic new start-up youth charity launching to transform the lives of young people aged 11-26 from disadvantaged areas of London, initially starting in Hackney, Tower Hamlets, and Southwark. We will deliver high-impact Mentoring, Life Skills, and Personal Development programmes because we believe that a young persons postcode should never dictate their potential.

We have a clear mission, a strong name, and a dedicated Founding Board of Trustees. We now need the entrepreneurial drive and steady hand of a volunteer who can fill this brand new role of Director to bring our vision to life.

The Role: Steer, Guide, and Direct REMIX

This is a high-visibility, high-impact leadership role, perfect for a proven Executive Manager or leader with an entrepreneurial mindset, who is passionate about social change. You will act as the interim, unpaid operational lead for the launch, ensuring all elements of the start-up phase are managed and delivered effectively.

The Project Director will report directly to the Founding Board of Trustees and be responsible for the successful set-up, initial programme delivery, and transition planning for the charity.

Key Responsibilities:

• Operational Leadership: Manage the day-to-day work required for the charity's launch, treating REMIX like a mission-driven start-up.

• Project Management: Oversee and coordinate all key start-up workstreams, including:

  • Finalising charity registration and legal processes.

  • Implementing volunteer recruitment and onboarding systems (working closely with the Volunteer HR/Volunteering Programme Lead).

  • Coordinating the development of programme content (Mentoring, Life Skills and Personal Development).

  • Managing initial communications and brand launch activities.

• People & Volunteer Management: Be the principal point of contact and inspiring leader for all founding volunteers (Trustees excluded), fostering a positive, action-oriented, and collaborative team culture.

• Stakeholder Liaison: Act as the operational face of REMIX, building relationships with initial community partners, potential funders, and key stakeholders in Hackney, Tower Hamlets, and Southwark.

• Reporting: Provide regular, concise operational and risk reports to the Board of Trustees, ensuring alignment between strategic goals and operational reality.

What We Are Looking For

• Proven Leadership: Demonstrable experience (5+ years) in a senior project management, operational leadership, or directorial role, ideally within the non-profit, education, or start-up sector.

• Entrepreneurial Drive: A self-starter with a proactive, resourceful, and results-focused attitude. Must be comfortable steering a ship with no to limited initial resources.

• Exceptional People Skills: A natural leader and motivator who can build trust, delegate effectively, and inspire a team of passionate, remote and site based volunteers.

• Strategic & Organised: Proven ability to manage complex project plans, prioritise effectively, and deliver multiple deliverables under pressure.

• Commitment to Mission: An unwavering passion for youth social mobility and a deep understanding of the challenges facing young people in London's deprived areas.

Why Lead REMIX?

• Total Ownership: This is your chance to lead the launch of a significant new organisation and directly shape its success from the ground up.

• High Impact: Your leadership will be the catalyst that gets our programmes running, directly leading to life-changing results for young Londoners.

• Career Catalyst: A unique and highly valuable project to add to your portfolio, demonstrating entrepreneurial leadership in the social sector.

• Future Opportunity: Outstanding performance in this founding, voluntary capacity could lead to consideration for future senior paid roles within the charity as funding is secured.

How to Apply

This is a role for an exceptional individual ready to devote their energy and expertise to a powerful cause.

Please submit your interest via this website.

Applications will be reviewed on a rolling basis. Join us in leading the movement to remix young people's lives across our capital city!

REMIX

Youth Charity

Volunteer Role Description: Participant Onboarding Coordinator

SUNSHINE Charity (London)

We created SUNSHINE to tackle the loneliness problem head-on. Our mission is simple: to bring people together, spread joy and community spirit, and deliver services and support to those living with loneliness. We do this by:

• Fostering Connections: We create safe and welcoming spaces where people can meet, chat, and form genuine friendships.

• Enhancing Wellbeing: Our activities are designed to be fun and engaging, lifting spirits and promoting a positive outlook.

• Transforming Lives: Every interaction, no matter how small, has the power to make a huge difference in someone's day, and ultimately, their life.

Our Vision

A world where everyone feels connected, valued, and a part of a vibrant, compassionate community.

Our Values

• Joy: We believe in the power of happiness to change lives.

• Connection: We create bridges, not walls.

• Community: We are a family, united by a shared mission.

• Empathy: We listen, we understand, and we care.

Commitment: Approximately 4 hours per week (flexible, often during business hours for intake calls).

Location: Primarily remote/home-based.

Reports To: Programme Manager.

Role Purpose

The Participant Onboarding Coordinator serves as the first point of personal contact for all new participants joining SUNSHINE programmes. This role is responsible for ensuring a warm, seamless, and dignified transition from initial enquiry to active participation, ensuring the right people get into the right programmes safely.

Key Responsibilities

1. Intake and Welcome:

• Manage and respond promptly to all participant enquiries received via phone, email, or referral forms.

• Conduct friendly, supportive, and confidential intake calls (approx. 15-20 minutes) with new participants to understand their needs, interests, and potential barriers to participation.

• Clearly and warmly introduce the available SUNSHINE programmes (e.g., Coffee Mornings, Digital Skills, Wellbeing Wednesdays) and guide the participant to the best-fit activity.

2. Administrative and Safety Checks:

• Complete and accurately record the essential intake data for each participant in the designated tracking system, ensuring GDPR compliance.

• Administer the 3-Item Loneliness Survey (baseline measurement) during the initial call.

• Identify and document any potential safety or accessibility needs (e.g., mobility issues, dietary requirements, digital skills level) and relay this vital information discreetly to the Programme Manager.

• Carry out an other Assessment or Induction data needed to ensure the full participation of the participant and their journey with us at SUNSHINE.

3. Programme Handover and Follow-Up:

• Formally link the new participant with the appropriate Programme Manager or specific Volunteer Facilitator for their first session.

• Provide the participant with all necessary joining instructions (location, time, what to expect) in a clear, accessible format.

• Conduct a supportive follow-up call (or send a check-in message) after the participant's first session to gather feedback, confirm they felt welcome, and address any initial concerns.

Skills and Experience Required

• Essential:

  • Exceptional Interpersonal Skills: A naturally empathetic, patient, and warm communication style.

  • Active Listening: Proven ability to listen without judgement and draw out necessary information with sensitivity.

  • Confidentiality: Absolute commitment to maintaining the privacy and dignity of vulnerable participants.

  • Organisational Skills: High degree of accuracy in data entry and managing a list of contacts and follow-ups.

• Desirable:

  • Previous experience in a client-facing role, social care intake, or community advice setting.

  • Familiarity with the geography or community groups within London.

Next Steps to Apply

If you have a genuine talent for making people feel comfortable and cared for, and you believe a warm welcome is the first step toward beating loneliness, please submit your CV and a brief outline of how you would conduct a first intake call with a nervous, first-time participant.

SUNSHINE 

Loneliness Charity in London

Volunteer Role: Graphic Designer

SUNSHINE Charity (London)

We created SUNSHINE to tackle the loneliness problem head-on. Our mission is simple: to bring people together, spread joy and community spirit, and deliver services and support to those living with loneliness. We do this by:

• Fostering Connections: We create safe and welcoming spaces where people can meet, chat, and form genuine friendships.

• Enhancing Wellbeing: Our activities are designed to be fun and engaging, lifting spirits and promoting a positive outlook.

• Transforming Lives: Every interaction, no matter how small, has the power to make a huge difference in someone's day, and ultimately, their life.

Our Vision

A world where everyone feels connected, valued, and a part of a vibrant, compassionate community.

Our Values

• Joy: We believe in the power of happiness to change lives.

• Connection: We create bridges, not walls.

• Community: We are a family, united by a shared mission.

• Empathy: We listen, we understand, and we care.

Commitment: Approximately 2 hours per week (project-based, flexible scheduling to meet deadlines).

Location: Remote/home-based.

Reports To: Charity Director/Programme Manager (for project briefing and sign-off).

Role Purpose

To provide high-quality, professional design support across all of SUNSHINE's channels. The Graphic Designer ensures that the charity's brand identity (visuals, tone, and warmth) is consistently applied to all digital and print materials, helping us to recruit volunteers, attract partners, and engage participants.

Key Responsibilities

1. Design and Production:

• Conceptualise, design, and produce diverse digital and print assets, including but not limited to:

  • Recruitment Materials: Volunteer role advertisements, flyers, and information leaflets.

  • Programme Assets: Posters, booklets, and promotional material for the Digital Inclusion and Wellbeing Programmes.

  • Events & Outreach: Roller banners, branded tablecloth designs, and social media graphics for events (e.g., Coffee Mornings).

  • Internal Templates: Creating standardised templates (e.g., presentation slides, letterheads) to ensure brand consistency across all teams.

• Support Brand Development: Ensure all creative work is aligned with SUNSHINE's established style guide, fonts, colour palette, and the core feeling of Joy, Warmth, and Community Spirit.

2. Collaboration and Delivery:

• Work closely with the Programme Manager and Charity Director to understand the specific communication goals and target audiences for each project.

• Deliver assets in the correct formats (e.g., print-ready PDF, web-optimised JPEG/PNG) and on agreed-upon deadlines.

• Manage and maintain a digital library of all completed design assets and source files.

3. Adaptability and Innovation:

• Be prepared to adapt designs for various mediums and platforms (e.g., resizing a poster for an Instagram Story).

• Proactively suggest innovative visual ideas to improve SUNSHINE's communications and cut through the noise in the crowded London non-profit landscape.

Skills and Experience Required

• Essential:

  • Proficiency in Design Software: Expert-level command of industry-standard design tools (e.g., Adobe Creative Suite: InDesign, Illustrator, Photoshop, or equivalent platforms like Canva Pro).

  • Portfolio: A strong portfolio demonstrating versatility in both print and digital media design.

  • Attention to Detail: Meticulous eye for typography, layout, colour, and pre-press checks.

  • Remote Collaboration: Ability to work independently, manage a project queue, and communicate progress effectively using digital tools.

• Desirable:

  • Experience working with a non-profit, charity, or community organisation.

  • Understanding of accessibility standards in design.

Next Steps to Apply

If you are a talented designer passionate about using your skills to combat loneliness and bring "sunshine" to the community, please submit your CV and a link to your online design portfolio. Please also include a brief note on how you would visually represent the concept of 'Warmth' in a logo or poster design.

SUNSHINE

Loneliness Charity in London