Volunteer roles

Epilepsy Action is a national charity with a bold vision: to create a world without limits for people with epilepsy. In 2024 we launched an ambitious new strategy to grow our income and extend the support we offer. After a successful start, we are ready for the next stage in the strategy, and we are looking for new trustees to join our Board and help turn our ambition into lasting impact.

You will bring the skills, values and perspective to help our charity thrive, whether that’s a track record of leading growth and transformation, the ability to open doors through your networks, experience in health or the medical sector, or expertise in law, digital technology or fundraising.

We are committed to building a diverse, inclusive and effective Board that reflects the communities we serve, and people affected by epilepsy. We welcome applications from everyone and are particularly keen to hear from people who are underrepresented on charity boards, including people from ethnically diverse backgrounds, disabled people, LGBTQ+ people, and people of different ages and socio-economic backgrounds. We believe greater diversity makes for better decisions.

If you want to help shape a world without limits for people affected by epilepsy, and use your voice and influence to raise understanding of the condition, then we would love to hear from you.

Purpose of the Role 

The role of a trustee is to share the Board’s collective responsibility for the effective governance and leadership of the charity, setting our strategic direction and major policies in accordance with our objectives, vision, mission and values.

Epilepsy Action (registered as the British Epilepsy Association) is both a registered charity and a company limited by guarantee. As such, trustees are both charity trustees and company directors and have the statutory and legal duties which these roles impose.

This is a voluntary (unpaid) role with a three-year term of office, renewable for up to two consecutive terms.

You need to be able to commit approximately 6–12 days per year, including: 

• Four Board meetings per annum, plus meeting preparation 

• Subcommittee meetings (if applicable) 

• Strategy days, training, and occasional events 

Meetings are a combination of hybrid and fully remote, with an annual in-person meeting in September in Leeds. Overnight accommodation will be booked for trustees and travelling expenses reimbursed for in–person meetings. 

To Apply 

For any questions in advance of your application please contact us via our recruitment email.

To make an application please send your CV and a supporting statement to our recruitment email.

Your supporting statement should answer the following questions:

· What has drawn you to apply to be a trustee for Epilepsy Action?

· What are the main skills and experience that you bring that could benefit the charity?

· How do you think your values align with Epilepsy Action’s values of being supportive, empowering, inclusive and ambitious?

We also ask candidates to fill in the Trustee Application Questionnaire as part of the recruitment process.  This form includes sections for diversity monitoring, as well as skills and experience.

If you need any adjustments to support you to apply or take part in the recruitment process, please let us know.

Shortlisted candidates will be invited for an informal meeting where they will have a chance to find out more about our work.

Formal interviews will be with the Chair, the CEO and relevant members of the Board and / or Advisory Panels will take place at the end of May and beginning of June.

About Us

The Abbeyfield Fareham Society is a charity that provides 'home from home' sheltered accommodation for active older people in Fareham on a non-profit basis. It is currently home to 17 residents, and prides itself on having a family oriented character, within lovely surroundings and within a few minutes’ walk to the town centre.

The Role

We are seeking an experienced and collaborative Chair to lead our Board of Trustees of our local Abbeyfield House in Fareham. As Chair, you will provide strategic direction, uphold high standards of governance, and ensure the charity meets its objectives.

Key Responsibilities:

• Strategic Leadership: Lead the board in setting the strategic vision and monitoring performance.
• Governance & Compliance: Ensure the charity complies with legal requirements and best practices.
• Board Development: Lead, support, and mentor Trustees, including overseeing recruitment and succession planning.
• Relationship Management: Act as a critical friend to the House Manager and other staff, fostering a collaborative culture.
• Ambassadorial Role: Represent the charity to Abbeyfield England, other stakeholders, partners, and the public. Regular attendance at Abbeyfield England meetings.
• Property Care and Maintenance: Supervision of the on-going support and maintenance of the charity’s property, to ensure its long term robustness.

What We Are Looking For

• Experience: Previous board or senior leadership experience (ideally in the non-profit sector). Experience of property maintenance and development would be an advantage.
• Skills: Good planning, financial oversight and governance skills. Property maintenance and development skills would also be an advantage
• Attributes: Leadership, communication, and interpersonal skills.
• Commitment: Ability to devote necessary time to board meetings and ongoing strategic support. (approximately 2/4 days per month).

What We Offer

• An opportunity to lead an important and close-knit charity.
• Valuable board-level experience.
• Reimbursement of reasonable travel/out-of-pocket expenses. 

2-4 days a month (travel is required as part of this role’s responsibilities).

We are a Theatre Without Walls, have imagination without limits and exist to make extraordinary, relevant theatre by, with and for contemporary Scotland.

As we continue our journey, we are seeking to recruit at least two Non-Executive Directors who share our passion for theatre and the arts to support our collective responsibility to develop our vision and our people.

In line with our strategic framework, one of our priorities in the coming years is the development of our artistic programme at home and internationally.

We know that to achieve this, we will need to find new ways of working and continue to diversify our revenue, optimising the commercial and financial guidance the Board can offer.

We are also looking to maximise our strategic communications in this current fast-changing landscape, and considering how evolving technology can best extend our programming and reach, engaging learners, supporters and wider audiences. We are excited by the prospect of Board members who can support the governance requirements of this journey.

We also welcome a diversity of voices around the table, reflecting the audiences and communities we serve. Applications from divergent and collaborative thinkers from all walks of life are welcome and we strongly encourage applications from candidates of colour, gender diverse and disabled people.

If this is of interest, please read the full Information Pack, which contains further information and details of how to apply.

Role Description

The role of a Non-Executive Director Board member is to ensure that: The National Theatre of Scotland, as a registered Charity fulfils its duty to its beneficiaries and delivers on its Vision, Mission and Values.
The statutory duties of a Non-Executive Director Board member are:

• To ensure that the company complies with its governing documents - Memorandum and Articles of Association.
• To ensure that the company pursues its objectives as defined in its governing document.
• To ensure that the company applies its resources exclusively in pursuance of its objectives - the company must not spend money on activities which are not included in its own objectives, no matter how ‘charitable’ and ‘worthwhile’ those activities are.
• To contribute actively to the Board's role in giving firm strategic direction to the company, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.
• To safeguard the reputation and values of the company.
• To ensure the effective and efficient operation and administration of the company.
• To ensure the financial stability of the company
• To protect and manage the property of the company and to ensure the proper investment 
  of the company’s funds.
• To appoint the Co-Chief Executive Officers and monitor their performance.

Remuneration: The role is voluntary, so there is no salary or payment for being on the Board but expenses for travel may be claimed.

Location: Board meetings take place in Rockvilla, our creation space located in Glasgow, and we strongly encourage attending these in person whenever possible. However, we absolutely welcome candidates from all over Scotland and beyond and can facilitate online attendance if required.

Time commitment:We have four Board meetings per year and up to four Committee meetings depending on the membership of the Committee. Committee membership is not a requirement to be a Board member, but on this occasion, we are seeking to appoint at least one new trustee to the Finance, Risk and Audit Committee.

Board members are also expected to see as much of the company’s work as possible including performances (tickets are provided) and events and to occasionally represent the company at these.

Reporting to: Chair of the Board.

Trustee (Non‑Executive Board Member) – Mitie Foundation

Location: UK (meetings in person at The Shard, London)
Time commitment: Approximately 4 Board meetings per year plus occasional sub‑committee/ambassadorial commitments; preparation required for papers and strategic discussion
Term: Three years, renewable once (subject to Board agreement)
Start date: April 2026

The Mitie Foundation is looking for passionate and purpose‑driven Trustees to join its Board. This is an exciting opportunity for individuals who want to use their professional expertise to make a meaningful social impact and help people across the UK access brighter, more sustainable futures.

As a Trustee, you will play a vital role in guiding the Foundation’ as they enter new strategic phase, supporting inclusive employment programmes, and ensuring the charity delivers real, measurable change. You’ll collaborate with a committed Board, engage with senior leaders across Mitie, and contribute to initiatives that help people build confidence, develop skills and move into meaningful work.

Whether your background is in business, charity leadership, social value, finance, HR, community engagement or lived experience of overcoming employment barriers — your insights could influence national‑level social impact.

This is a rewarding, purpose‑led role where your contribution truly matters — helping to shape programmes, strengthen governance, and open doors for individuals who need it most.

About the Mitie Foundation
The Mitie Foundation is the independent charitable arm associated with Mitie Group which was established in 2013 to create meaningful, sustainable opportunities for individuals facing barriers to employment.
The Foundation delivers programmes that improve employability, inclusion and opportunity for people facing barriers to work, collaborating with partners, communities and colleagues to create measurable social value.

Help shape a charity that unlocks potential, removes employment barriers, and creates life‑changing opportunities.

Purpose of the role
Trustees work collectively to ensure the Mitie Foundation is well governed, financially sound, and achieving its charitable purposes. The Board provides strategic direction, oversight and constructive challenge so the Foundation delivers meaningful social impact while operating with integrity and independence.

We are seeking Trustee’s within the following key areas to support and form the Mitie Foundation Board;

• Finance & Risk Trustee – bringing specialist financial governance expertise, oversight of risk management, and assurance in line with Charity Commission expectations. 

• Trustee with Lived Experience – ensuring the views, needs, and realities of the communities we serve are represented at Trustee Board level. Anticipated to Chair a lived experience working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance. 

• Campaigns & Events Trustee – providing expertise in public engagement, fundraising, and brand-led campaigns to support the Foundation’s growth and visibility. Anticipated to Chair a campaigns and engagement working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance. 

• Inclusive Hiring Trustee – contributing specialist knowledge in fair-chance recruitment and employment pathways, supporting the Foundation’s commitment to inclusive hiring and social mobility. Anticipated to Chair a referral partner working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance. 

Key Responsibilities

• Strategy & governance: Shape and review the Foundation’s vision, mission and strategy; ensure alignment with charitable objects and Charity Commission guidance, uphold high standards of transparency and accountability.
• Oversight & assurance: Monitor performance against strategic priorities, outcomes and impact measures; approve budgets, management accounts and the statutory report and accounts; oversee risk management and ensure compliance with governing document, law and regulation.
• Executive support & challenge: Provide guidance and robust, respectful challenge to the Head of Foundation and team; maintain a clear distinction between governance and operations; participate in leadership appraisal/objective‑setting where appropriate.
• Representation & advocacy: Act as an ambassador for the Foundation within Mitie Group and externally; use professional networks to build partnerships and unlock opportunities for collaboration, funding or volunteering; protect and promote the Foundation’s independence and reputation.
• Conduct & integrity: Promote equality, diversity and inclusion across governance and programmes; uphold the Seven Nolan Principles of Public Life—selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Person specification
The Board seeks a balanced mix of skills and backgrounds; individual trustees will bring some (not all) of the following:

• Strategic or senior leadership experience in business, charity or public sector
• Charity governance and/or financial oversight
• Expertise in one or more of: HR, social value, finance, legal, ESG, communications, or programme delivery
• Ability to analyse complex information and contribute to sound, evidence‑based decisions
• Strong interpersonal skills and commitment to collaborative, inclusive Board culture
• A demonstrable passion for social impact, employability and inclusion aligned to our mission

Eligibility, standards and conflicts

• Candidates must be eligible to serve as a charity trustee under the Charities Act and willing to declare/ manage conflicts of interest, particularly given the Foundation’s corporate linkage.
• Appointment is subject to reference and other checks as appropriate to the role and the Foundation’s policies.
• Trustees are expected to prepare for meetings, attend regularly and contribute actively to collective decision‑making.

Remuneration and expenses
This is a non‑executive, pro‑bono trustee role. Reasonable expenses incurred in the course of duties will be reimbursed in line with policy.

Join us as a Trustee / Director and make a difference!

Are you passionate about making a positive impact in the community? Do you have a strong desire to contribute your skills to a cause that matters? We invite you to become a Trustee / Director and be a driving force for change!

Who we are: A purpose-driven charity, dedicated to making a difference to the lives of young, homeless people. We believe in the power of community, collaboration, and transparency to create lasting change.

Our organisation comprises a registered Charity and Community Interest Company, each with its own Board. The Charity provides supported accommodation, advice, support & guidance to vulnerable, homeless young people. The Community Interest Company provides 24 / 7 concierge services to CAYSH young people & externally to vulnerable adults with complex needs.

As we continue to grow, we are seeking dedicated individuals to join our board of Trustees / Directors.

What we're looking for: Passionate individuals from a variety of backgrounds, with a range of expertise to contribute to our board. We are particularly looking for people with skills and experience in:

· Enterprise – running and growing a small business

· Fundraising

· Cyber security.

As a Trustee / Director, you will play a pivotal role in guiding our organisation towards success and helping us develop our business growth strategy. We are particularly seeking a trustee with safeguarding experiences.

Why you should join us as a trustee / director: Impact: Be part of an organisation making a real difference in the lives of homeless young people. Leadership: Contribute to strategic decision-making and shape the future direction of the organisation. Fulfilment: Experience the satisfaction of knowing that your efforts contribute to positive change.

Commitment to safeguarding young people and vulnerable adults is essential as well as commitment to equal opportunities and eliminating discriminatory practice.

Time commitment: Our Trustees and Directors provide a valuable and positive contribution, building on our strengths and ensuring our results are sustained. There are currently 9 Trustees / Directors within the Group who bring a wide range of skills, knowledge and experience to the organisation.

To support the decision making at CAYSH, you will attend an average of 4 Board meetings and up to 4 Committee meetings a year, plus Trustee / Director away-days & other events, such as AGM. Meetings are held outside regular business hours and are mostly online. Events (including strategy days, AGM and service user get-togethers) usually take place at our offices in Croydon.

How to Apply: If you are ready to embark on a rewarding journey and become a Trustee with CAYSH, we would love to hear from you!

Apply now and become a catalyst for positive change! Together, let's build a better future.

Welcome!

Thank you for your interest in the voluntary position of Treasurer at Legal Action Group.

The Treasurer plays a key role in the organisation, working closely with the Chair, the CEO, the Finance Manager and fellow Trustees on the Board. We are keen to appoint an experienced senior finance professional who shares our interest in and commitment to social justice.

The Legal Action Group is the access to justice charity. We were established in 1972 as a result of well-evidenced concerns that our justice system was failing many people and communities, and that legal aid was failing to deliver access to justice for a large section of the population. The case for LAG is as strong now, fifty years later, as it was then.

We are a national charity that seeks to amplify the voice of those people and communities it exists to support; influences law and policy with the aim of improving access to justice; and works to build a fair legal system for all.

Since its inception LAG has been a well-respected and valued organisation that sits at the heart of the social justice sector. Its profile within the sector is almost exclusively as a result of the high quality of its publications and training.

Main responsibilities:

· Providing financial oversight and scrutiny at board level

· Chairing the Finance Committee and provide regular reports to the Board of Trustees

· Reviewing budgets, management accounts and financial forecasts

· Ensuring appropriate financial controls and processes are in place

· Supporting the Board in making informed financial decisions

· Working closely with the executive team on financial planning

· Introducing and sharing contacts, ideas and networks to further the mission

We are seeking a qualified accountant with experience of financial management including some experience of charity finances.

Previous charity trustee experience is welcome but not essential.

We are looking for a creative and reliable volunteer to join our Social Media Team, helping us share our work and increase awareness through engaging content.

This role focuses on creating Reels and social media content using Canva and instagram editor tools using existing charity materials. You don’t need to be an expert, however some experience and knowldege of social media communications is ideal. Guidance will be given as you develop your skills.

Working Style

You’ll be joining a small, friendly and active team. Content is planned in advance, with a relaxed monthly Zoom catch-up for planning and ongoing communication via WhatsApp for day-to-day support.

Key Responsibilities

• Create engaging Reels and posts using Canva (Charity account access provided)

• Use existing photos, videos, and content provided by the charity

• Share adoption posts accross facebook and other platforms to help our dogs find homes

• Help maintain consistency across our channels

• Use Google Drive to access and organise content

Skills & Experience

• Some experience with Canva (basic level is fine)

• Familiarity with social media platforms (Instagram, Facebook)

• Comfortable using (or quick to learn) Google Drive

• Creative eye for simple, engaging content

• Good organisation and ability to work independently is essential

Who We’re Looking For

• Passionate about animal welfare

• Reliable and consistent in completing agreed tasks

• Clear about what they can commit to each month - and follow through

• Able to manage their time and work independently

Time Commitment

Flexible - whether you can offer a few hours a week or a few hours a month, we ask that you commit to what you can realistically deliver and complete tasks in a timely manner.

What You’ll Gain

• Hands-on experience in social media content creation for a charity

• The opportunity to build your portfolio (Reels, posts, campaigns)

• Being part of a passionate, supportive team

• Making a real impact on the lives of rescue animals

Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minorities in Lewisham. Our commitment is to reach the most vulnerable people in our community and open a pathway to employment for people who have asylum here. Refugees will benefit from workshops, training skills and knowledge relevant for the catering industry. Plateful Cafe are committed to creating an inclusive environment for all volunteers and team members. We are an equal opportunities provider and actively encourage applications from people with a refugee background.

What will the role involve?

• Looking for partnership opportunities with the private sector.
• Assisting with the development and ongoing work of Businesses Fundraising Action Group.
• Assisting in planning fundraising strategies with local businesses.
• Reporting on businesses partnerships and recent developments at Plateful Café.
• Working in partnership with the Plateful Café fundraising team.

Essential:

• Excellent communication skills.
• Experience of working with corporates.
• Expertise in new project creation and developing business links.

Desirable:

• Previous experience in fundraising and/or marketing.

What difference will you make?

• Helping to establish a new Business support group and a sustainable long-term funding structure.
• Developing and maintaining a funding mix, not relying on only one stream of funding.
• Helping local refugees find employment and enter the workforce much sooner than they otherwise might.

Inclusive Boards is delighted to be supporting Lambeth Links in their search for two new Trustees.

About Lambeth Links

Lambeth Links is the LGBTQIA+ community forum for Lambeth. We bring together people who live, work and socialise in the borough to share information, support each other and speak with a stronger voice.

Lambeth has a long history of LGBTQIA+ activism and culture. From early campaigning groups and community organisations to major events, the borough has often been at the centre of change. Lambeth Links builds on that history and works with partners across the borough to improve life for LGBTQIA+ people in times of both need and celebration.

We are now in a new phase of growth following three year funding from the National Lottery Community Fund. This funding helps us strengthen our core work and widen our reach across the borough.

We are seeking to appoint 2 Trustees with expertise in one of the following areas:

• Fundraising and Income Generation 
• People and Volunteering

About the Fundraising and Income Generation Trustee role

You will lead on fundraising and income generation at Board level. You will help Lambeth Links secure and grow the resources it needs to deliver its plans in a sustainable way.

Experience and knowledge:

• Experience in fundraising, business development, partnerships or income generation.
• Understanding of at least one area of fundraising such as grants, corporate partnerships, events or individual giving.
• Experience of developing or reviewing funding proposals or business cases.

​​​​​​​About the ​​​​​​​People and Volunteering Trustee role

You will lead on people and volunteering at Board level. You will support safe, fair and inclusive approaches to staff and volunteer involvement as Lambeth Links grows.​​​​​

Experience and knowledge:

• Experience in HR, people management, organisational development or volunteer management.
• Understanding of fair and inclusive people practices in small or medium organisations.
• Experience of supporting managers or volunteers through change, growth or challenge.

This role is based in our Head Office in Manchester (SK8 2BL)

Volunteers are an integral part of Human Appeal’s success. They are the ones that create real change for those most in need. This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.​ We are looking for a Volunteers Administration intern to assist the Volunteering team in administrative tasks. This is a perfect role for someone looking for office experience, who is interested in a career concerning Volunteer Management, Administration, or Human Resources.

Main tasks:

- Registering volunteers in the onboarding process

- Assisting with the project management/assistant of AI integration

- Entering volunteer hours, and updating volunteer records

- Offering feedback input into meetings about upcoming campaigns and processes

- Organising, completing, sending, and chasing vetting checks for volunteers

​

Skills and Abilities​:

- Honest, self-motivated, and hard working

- Highly organised with the ability to multitask and work as part of a team

- Skilled Microsoft Office, especially excel. 

- Strong motivation and empathy towards the aims and objectives of Human Appeal​

Benefits of volunteering with us​:

- Experience of volunteering in an international charity

- Great experience for gaining employment

- Experience of operating within the outreach division of a large organisation

- Excellent training opportunities

- Opportunity to develop knowledge and skills within community engagement and outreach​

- Offer to provide references after 3 months of volunteering

- Support in developing your CV (should you want it)

- Opportunities to take part in Human Appeal events

Learning & Development​:

To enable you to take part in this opportunity Human Appeal will provide:

- This is an unpaid position but we will pay for your “out of pocket” expenses in line with Human Appeal’s volunteer expenses policy

- A detailed induction and training, providing all the information and skills needed 

- A dedicated member of staff to provide ongoing support and supervision

- A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering

​

​

Join our team as a Sorting & Warehouse Volunteer (On-site)

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items such as nappies, clothing, toys, and bedding, alongside access to vital support services and community resources.

About the Role

We are looking for reliable and detail-oriented volunteers to join our Baby Bank team as Sorting Associates.

In this hands-on role, you will help organise, check, and prepare donated baby items to ensure they are safe, high-quality, and ready to support families in need. Your contribution will play a vital part in delivering essential support to the community.

Key Responsibilities

• Sort donated baby clothing, equipment, and essentials by category, size, and condition
• Inspect items to ensure they meet safety and quality standards
• Remove damaged, stained, or unsuitable items according to guidelines
• Label and organize items for storage or distribution
• Maintain cleanliness and order in sorting areas
• Follow operational SOPs and safety procedures
• Report inventory shortages or concerns to the Project Lead
• Support packing and preparation for client distribution when required

What We’re Looking For

• Previous volunteer or warehouse experience is an advantage but not required
• Must be physically able to stand, lift, and move items for extended periods
• Available for minimum required volunteer hours per week

Skills

• Attention to detail
• Ability to follow structured processes
• Teamwork and collaboration
• Time management
• Basic organizational skills
• Reliability and accountability

Volunteer Commitment

• Minimum 12 hours per week and at least 4 hours per shift
• Attend agreed shifts consistently and provide notice if unable to attend
• Carry out tasks responsibly with professionalism and confidentiality
• Treat service users, staff, and fellow volunteers with respect and compassion
• Communicate openly about availability or concerns
• Follow scheduling processes to ensure smooth service delivery
• Work collaboratively and report safeguarding concerns when necessary

Why Join Us?

• Be part of a meaningful cause supporting women and families
• Gain hands-on experience in a warehouse-style environment
• Develop practical skills in organisation, teamwork, and operations
• Work in a supportive and community-driven environment

Apply Now

If you’re looking to make a real difference while gaining valuable experience, we’d love to hear from you.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles (2–3 years preferred)
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential)

Volunteer Commitment

• Minimum 12 hours per week
• Attend agreed shifts consistently
• Complete induction and participate in a 6-week review
• Maintain professionalism, confidentiality, and reliability

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

We are looking for a passionate and creative Social Media & Marketing Volunteer to support our digital presence, raise awareness, and engage with our audience across various platforms. This is a fantastic opportunity to gain hands-on experience in social media marketing while making a real impact on young people’s lives.

What will you be doing?

· Assist in developing and implementing social media strategies to increase engagement and reach.

· Create and schedule content (graphics, videos, and written posts) for BFUK’s primary social media channels including Instagram, LinkedIn, and Facebook..

· Monitor and respond to comments and messages to foster a strong online community.

· Support campaign planning, including fundraising and awareness initiatives.

· Conduct research on social media trends and audience preferences.

· Assist in tracking analytics and performance metrics to optimise content strategy.

· Help with email marketing campaigns and newsletter creation.

· Work collaboratively with the team to ensure branding and messaging consistency.

What are we looking for?

· Enthusiastic about social media, marketing, and making a positive impact.

· Strong written and verbal communication skills.

· Experience with Canva, CapCut or other content creation tools is a plus.

· Familiarity with social media platforms and trends.

· Creative thinker with attention to detail.

· Ability to work independently and meet deadlines.

What difference will you make?

This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.

What will you gain?

· Gain valuable experience in social media marketing for a charitable organisation.

· Receive weekly scheduled mentorship time with our Communications Manager.

· Guidance from our Communications Manager to build your portfolio.

· Flexible remote working environment.

· Receive a reference from an established charity.