Volunteer roles

�� Build technology that actually changes lives.

We’re looking for a Senior Developer to join the team behind Unify Giving.

Unify Giving is building technology that helps people support verified individuals experiencing homelessness, domestic abuse, poverty and other forms of vulnerability through direct, transparent digital giving.

We’re a small team with a big vision and we’re looking for someone who wants to use their skills to help build products with genuine social impact.

What you’ll be doing

• Working alongside our product and leadership team
• Helping shape technical architecture and future product direction
• Supporting feature development across web and mobile platforms
• Contributing ideas, not just code
• Helping us build scalable technology that can reach thousands of people

We’re looking for someone who

• Has strong experience as a software engineer or senior developer
• Enjoys solving complex problems
• Is comfortable working in a startup environment
• Believes technology can be a force for good
• Can commit a few hours per week

What you’ll get

• Real ownership and influence over the product
• Experience working on meaningful social impact projects
• A chance to build alongside founders, designers and volunteers from around the world
• References and recognition for your contribution
• The opportunity to help shape something from an early stage

If you’ve ever wanted your technical skills to contribute to something bigger than another dashboard or marketing platform, we’d love to hear from you.

Join 130 Primrose as a Strategic Finance Trustee. Help an exciting team guide our forecasting, cashflow and scaling plans for a mission where every plate creates a fresh start.

We’re seeking a Trustee with strategic finance (CFO-level) expertise to strengthen our board as we grow and to help us scale our mission to bring economic opportunites to those impacted by homelessness. 

You’ll bring commercial acumen to our mission—helping us plan sustainably, understand our unit economics, and scale responsibly—without being “the accountant.” Our operations are hospitality-led, so experience in catering, hospitality, or multi-site venues is helpful (not essential).

About 130 Primrose

130 Primrose is a charity restaurant in Primrose Hill, formerly Home Kitchen Diner. We recruit, train, and employ people with lived experience of homelessness, offering real jobs, and accredited qualifications in hospitality. We’re scaling impact through great food, fair work, and fresh starts. 

What you’ll do

· Support the Board and Chair with financial strategy, planning, and risk management.

· Challenge and refine our financial model, forecasting, and cashflow planning (12–36 months).

· Help shape P&L, balance sheet and cash visibility that operators can use day-to-day.

· Advise on site-level unit economics, menu margin mix, labour model, and cost control.

· Strengthen budgeting, KPI dashboards, and scenario modelling for growth (e.g., second site in Brighton).

· Support funding strategy: grants, philanthropy, corporate partnerships, social investment.

· Create a Finance & Risk Committee (chair if appropriate).

· Ensure robust governance, internal controls, and compliance with charity and company law.

· Act as a critical friend—asking the right questions, mentoring our leadership and on site General Manager and team, and championing our mission.

We’re not looking for

· A bookkeeper or day-to-day accountant. We want a strategic finance leader who can translate numbers into decisions and coach an operations-minded team.

What does it look like to Chair a charity at a pivotal moment of change?

Voluntary Action North Somerset (VANS) is an established infrastructure charity supporting, connecting and championing voluntary and community organisations across North Somerset and beyond.

With a strong local reputation and a clear ambition for the future, VANS plays a vital role in strengthening communities by bringing organisations together, amplifying collective voice, and enabling others to deliver impact.

Now, at an important point in its development, the organisation is focused on building on its strengths, refining how it works, and positioning itself to be futureproof. We’re looking for a new Chair to lead the charity into its next phase.

Location: Based in North Somerset working across the South West and beyond.

Remuneration: Voluntary, with expenses covered

Time commitment: Currently in period of transition, to be considered and agreed with the successful candidate. Currently, 4 Board meetings and 2 Development days per annum, 3-4 Governance group meetings per annum, regular meetings with the CEO, as well as ad-hoc meetings, preparation and urgent, unplanned matters. Governance commitment supported by a Vice-Chair.

About the opportunity

This is a Chair role with real scope to shape both direction and approach. You’ll work alongside a committed Board and Chief Executive to provide strategic leadership, focus on achieving growth, and building a high-performing team and organisation as it continues to evolve.

Following a period of growth and change, there is clear ambition to move further towards a more strategic and robust operating model, strengthening internal structures to deliver and support greater external impact.

As Chair, you’ll play a key role in:

• Keeping the Board focused, effective and forward‑looking
• Providing support and constructive challenge to the Chief Executive
• Ensuring clear governance, decision-making, and delivery

This may require someone comfortable and willing to move between strategy and hands-on support, particularly in the early stages. It will suit someone able to work in a changing environment, who is willing to invest time and leadership where it’s needed most. The exciting opportunity here is to leave a legacy of sustainability and impact.

About you

We’re open to different backgrounds and pathways into this role. You may already be a Chair, or an experienced trustee or senior leader ready to be one. What matters most is your ability to provide confident, thoughtful and effective leadership.

We’re particularly interested in people who can:

• Operate at a senior strategic level and see the bigger picture
• Build strong, effective relationships across a Board and executive team
• Balance support and challenge in a constructive way
• Bring a level of commercial awareness and focus on sustainability

Experience of the voluntary sector, health or place‑based working would be valuable, but it’s not essential if you can quickly build that understanding.

Why this role matters

VANS has laid solid foundations under the previous Chair’s tenure, with a strong local reputation, passionate people and now gathering momentum.

The next Chair will play an important role in ensuring the organisation is:

• Strategically-focussed, well governed and meets its goals
• Investing in building VANS and financially resilient
• Ready to grow its impact across North Somerset and beyond

This is a unique and special opportunity to meaningfully contribute to an organisation at the heart of community life.

How to apply

A CV or short profile is a great first step. We’d also welcome an informal conversation if you’d prefer to ask some questions first.

Amelia Lee at Charity People is leading this search.

Deadline: 9am on Wednesday 17th June

Interview dates to be confirmed.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Volunteer and join our Board of Trustees and help strengthen support, awareness and long-term sustainability for people affected by Chronic Granulomatous Disorder (CGD) and their families. Please note this oppurunity to volunteer as a trustee is open to UK residents only. 

A range of backgrounds

It is great if you have skills or experience which you think would beuseful to support our board, but this is by no means a requirement.We’re looking for people who are enthusiastic about us doing good work for the community and committed to helping us see this mission through.

We provide a full induction and training to everyone who joins as a trustee, and we also encourage interested parties to attend a boardmeeting before joining so you can see how we work.

Commitment from you

Being a trustee is an official duty as they have joint legal control of the charity and are ultimately responsibly for making sure it’s doing what it was set up to do. The CGD Society is also a registered company in England & Wales, so our trustees are also directors for the purposes of company law.We expect the following of all of our trustees, committing around one hour of time per week:

1.To attend our board meetings, which occur via video conference every two months. 2.To keep in touch via email, through an official email address that we will provide for you, at a minimum of once per week.

Our board meetings occur 6 times a year, usually on a weekday evening, and we provide an agenda with reading material two weeks in advance. We ask all participants to read this material and come prepared with comments and questions. Every input is welcomed, debates are encouraged, and all views matter.

We try to host one meeting per year - our Annual General Meetingor AGM - in-person at a central location, to provide an opportunity for our team to meet face-to-face. We cover all travel expenses for trustees to attend these in-person if they are able to.

We also encourage our trustees to engage with one of our subcommittees, which are smaller groups overseeing specific areas of our work, such as our nursing service or financial governance.This is optional, as we recognise that not all of our trustees can spare the time to participate.

To express your interest please send an email to hello@cgdsociety with the subject line 'Trustee rescruitment' explaining why you are interested in becoming a trustee for CGD Society. Including a CV is useful but not required.

Job Description

Volunteer SEO Strategy Manager

Job Title

Volunteer SEO Strategy Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, and community initiatives, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Job Purpose

The Volunteer SEO Strategy Manager will play a critical role in increasing the visibility, reach, and digital impact of our platform across search engines and online platforms.

You will be responsible for developing and implementing SEO strategies that help our podcast episodes, YouTube content, articles, campaigns, and educational resources reach wider audiences globally.

This role requires strategic thinking, creativity, research skills, digital awareness, organisation, and a passion for mission-driven storytelling and advocacy.

About the Role

The Volunteer SEO Strategy Manager will:

• Develop SEO strategies to increase website and content visibility
• Conduct keyword research related to:
  • whistleblowing
  • trauma healing
  • survivor advocacy
  • youth empowerment
  • institutional accountability
  • social justice topics
• Optimise podcast titles, descriptions, blog posts, YouTube content, and digital campaigns for search engines
• Research audience trends and search behaviours
• Support content discoverability across Google, YouTube, and social platforms
• Collaborate with content creators, editors, outreach teams, and production staff
• Monitor SEO performance and suggest improvements
• Help build long-term digital growth systems and audience engagement strategies

This role requires both analytical thinking and creativity, with the ability to ethically amplify sensitive, truth-based storytelling while respecting the organisation’s values and mission.

Main Responsibilities / Key Duties

• Develop and manage SEO strategies for podcast, YouTube, and website content
• Conduct keyword and competitor research
• Improve organic search rankings and audience reach
• Optimise metadata, titles, descriptions, tags, and website structure
• Analyse performance metrics and recommend growth opportunities
• Support content planning using SEO insights and audience trends
• Collaborate with media, outreach, and production teams
• Maintain organised tracking systems and reporting processes
• Help establish scalable SEO workflows and digital growth systems

Skills, Experience & Requirements

Essential Skills & Qualities

SEO & Digital Strategy

• Understanding of SEO principles and digital content optimisation
• Knowledge of keyword research and search trends
• Ability to analyse data and audience behaviour
• Strategic and creative thinker

Communication & Collaboration

• Strong written and verbal communication skills
• Ability to work collaboratively within a remote team
• Professional and mission-aligned communication style

Organisation & Systems

• Highly organised and detail-oriented
• Able to manage multiple projects and deadlines
• Proactive problem solver

Personal Attributes

• Self-motivated and resourceful
• Passionate about advocacy, healing, and social impact
• Resilient and adaptable
• Mission-driven with a genuine interest in truth-based storytelling
• Calm under pressure and solution-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• SEO strategy and content optimisation
• Digital marketing
• YouTube SEO
• Podcast growth strategy
• Blogging or website management
• Media production
• Journalism
• Social media strategy
• Analytics and reporting tools
• Advocacy campaigns or NGOs
• Creative workflow management

Lived experience, passion, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation
• Opportunity to build and shape the organisation’s SEO and digital growth strategy from the ground up
• Direct involvement in a platform advocating for healing, justice, and truth
• Hands-on experience managing and scaling digital visibility and audience engagement
• Opportunity to expand your portfolio and leadership experience
• Long-term growth opportunities as the organisation expands globally
• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work
• Dislike analytics, tracking, or performance-based strategy
• Are seeking immediate paid employment
• Prefer avoiding strategic decision-making responsibilities
• Are uncomfortable working with sensitive or advocacy-related topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on SEO strategy, audience growth ideas, digital optimisation, and collaborative workflow planning.

About the Charity

Since 2014, Barking Mad Dog Rescue has been rescuing and rehoming hundreds of abandoned dogs and cats from the Castelu area in Constanta, Romania. We have provided veterinary care and second chances to animals in desperate nee, but our work is just beginning.

We are a lean, committed team of passionate volunteers working remotely across the UK, supporting a dedicated team working on the ground in rural Romania, where resources are severely limited and where access to modern infrastructure is precarious. We now need to enhance our resources to help us achieve our aims of transforming animal welfare in Castelu, educating the local community about responsible and compassionate pet ownership, and building sustainable solutions to the stray animal crisis.

Role Overview

As our Fundraising Lead, you will play a vital role to help deliver BMDR’s mission, driving the development and delivery of the charity’s fundraising strategy and all related projects and materials.

Reporting to the Board of Trustees, you will design and help us implement a multi‑channel fundraising strategy that includes regular giving, corporate sponsorships, legacy gifts and other income‑generating programmes. 

The ideal candidate is someone who is resourceful, enjoys being creative and working with others to design successful income‑generating campaigns. You will have solid experience in fundraising or marketing within a comparable charitable setting and have strong project‑management skills. 

The role will require around 4-6 hours of volunteer time per week. It will be home-based.

Key Responsibilities

• Drive the creation and implementation of the charity’s fundraising strategy, exploring a broader mix of revenue sources, ensuring income growth.
• Deliver feedback mechanisms, surveys and storytelling that showcase donor impact and strengthen loyalty.
• Promote a data-driven fundraising culture,develop performance metrics for campaigns and ensure evidence-based decision-making.
• Champion cross-collaboration, ensuring all teams understand their role in driving the financial sustainability of the charity. Work closely with the Comms and Adoptions teams to embed fundraising messages and calls to action across all touchpoints, and to ensure all content is accurate, current and on-brand.
• Ensure all fundraising activities comply with the UK Charity Commission’s Code of Practice, GDPR and internal policies.

Person Specifications

• Strong written and oral communication; comfortable speaking to donors and partners.
• Ability to translate mission into measurable goals and drive growth.
• Experience of, or demonstrable aptitude for, developing and delivering fundraising strategies.
• An understanding of rescue, rehabilitation and re-homing processes; familiarity with UK & EU animal-welfare regulations.
• Commitment to promoting equality, diversity, and inclusion within the fundraising team.

Application Process

1. Submit your CV and a short covering letter outlining what draws you to this role and how your skills can contribute to BMDR’s mission.
2. Shortlisted candidates will be invited to:

• A video interview with the charity trustees
• Deliver a short presentation to demonstrate suitability, which may include relevant previous work in a similar arena

We welcome applications from candidates of all backgrounds and experiences. Our charity is an equal-opportunity employer and values diversity in its workforce.

South West Advocacy Network (SWAN) want to strengthen their Board of Trustees with up to 4 new Trustee appointments. These are voluntary positions and provide opportunity to help SWAN to develop its strategic direction and sustain innovative services to some of the most vulnerable people in our communities.

SWAN began life in Wiltshire and over the past 25 years has expanded into Somerset, Bristol, Dorset, Isle of Wight, West Berkshire, Portsmouth, East Sussex and Worcestershire. We deliver high quality, independent advocacy services supporting a diverse range of vulnerable people. We have developed a model of advocacy which ensures everyone, including the most marginalised, have the same rights and opportunities as their fellow citizens. Our services are free at the point of delivery, confidential and non-judgemental.

We work with people from all walks of life and have supported thousands of the most disadvantaged people to have their voice heard and their choices respected by those that are making decisions about their future.

We are looking for dynamic and empathetic people to become Trustees within our organisation, people who have the passion and drive to support SWAN and help us to ensure that the voices around our Board table reflect and understand the communities we work in. We would encourage people from all sections of our communities to apply , but particularly Black, Asian and Minority Ethnic, disabled, and LGBTQ+ applicants because these groups are currently under-represented on our Board. We are happy to accept applications from people without prior Board experience but who can evidence their commitment to our purpose, values and ambitions and show a willingness to learn in the role.

The organisation is led and managed by the Chief Executive and the Executive Team who oversee the delivery of our services and the infrastructure that underpins them, and we believe that this, coupled with sound governance, will help us to achieve our vision and maximise our reach and impact.

We are looking for individuals who can demonstrate some of the following:
• Experiences that will bring different perspectives to our organisation i.e. being a member of, or working in, diverse or minority communities.
• Having direct experience of using advocacy or support services
• An understanding of, or interest in, the lives of vulnerable adults including those who have been victims of hate crime
• An understanding of, or interest in, the wider voluntary sector
• A commitment and willingness to improving the lives of vulnerable people
• Integrity, strategic vision and relationship building skills
• Governance, finance, and/or entrepreneurial experience
• Good communication skills and knowing how to work as part of a team
• For the treasurer role some experience of managing and understanding budgets and financial reports would also be required.

Time commitment averages 1 day a month, meeting locations are flexible and either face to face or virtual. Trustee expenses, including travel are paid.

Please note that for legal and safeguarding purposes, all our roles require a current DBS check and a registered Director Verification Digital ID Code.

If you believe you would add value to our Board we would love to hear from you. Application and further details will be sent to candidates. 

Join Our Team of Charity Shop Volunteers! 

Are you looking to make a difference in your local community? Do you enjoy meeting people, working as part of a team, or getting hands-on behind the scenes? Valley CiDS is looking for friendly and enthusiastic volunteers to support our retail charity shop.

Volunteer Roles Available:
We welcome volunteers for all areas of the shop, including:

• Serving Customers: Providing a warm welcome and delivering excellent customer service.
• Stock Processing: Sorting, steaming, pricing, and hanging donated items to prepare them for sale.
• Shop Floor Presentation: Helping create attractive displays to showcase our stock and appeal to customers.
• Till Operation: Assisting with transactions and handling cash confidently and responsibly (full training will be provided).

If you’d like to join our fantastic team or want to find out more, we’d love to hear from you!

 Perks and Benefits
• The enjoyment of meeting new people and being part of a team.
• An opportunity to make a difference and support a local charity.
• Develop new skills and experiences to add to your CV.
• Training and induction relevant to the role with a work reference if required.
• 20% Shop Discount after 4 weeks in the role.

Role Purpose

This is a senior volunteer leadership role designed to provide strategic and operational resilience across the department.

The Deputy Head works across both the Ethics Team and the Research Reporting Team, ensuring that ethical standards, research integrity and high‑quality reporting are upheld across all departmental activity.

Core Duties

• Support the Head of Department in delivering strategic and operational leadership.

• Provide continuity, stability and leadership resilience across the department.

• Lead delegated strategic initiatives or operational areas as assigned by the Head of Department.

• Share responsibility for departmental planning, performance monitoring and reporting.

• Support Senior Managers and Managers, offering guidance, oversight and problem‑solving support.

• Contribute to departmental policy development, risk management and quality assurance.

• Act as a key point of contact for cross‑departmental collaboration and organisational alignment.

• Step into leadership when required to ensure smooth, uninterrupted departmental operations.

Competency Requirements (Deputy Head)

To succeed in this senior volunteer leadership role, the Deputy Head should demonstrate:

• Strategic leadership capability, with the ability to translate organisational goals into departmental plans.

• Advanced ethical awareness, including deep understanding of research ethics, integrity and responsible data management.

• Clear, confident communication, suitable for volunteers, senior leaders and Trustees.

• Collaborative leadership, fostering a positive, inclusive and supportive departmental culture.

• Professionalism and integrity, modelling fairness, consistency and ethical behaviour.

• Sound judgement and decision‑making, especially in complex or sensitive ethical scenarios.

• Operational oversight skills, including planning, resource management and performance monitoring.

• Risk awareness, with the ability to identify, assess and mitigate ethical, operational and reputational risks.

• Ability to support and develop others, including Senior Managers, Managers and wider volunteers.

• Commitment to GDPR compliance, responsible data handling and good governance practices.

• Adaptability, particularly during the interim leadership period and subsequent transition.

Role Requirements (Deputy Head)

Given the seniority and responsibility of this volunteer role, the following experience is required:

• A PhD is required, along with postdoctoral research experience, or significant academic or practical research experience at an equivalent level, demonstrating advanced expertise in research design, ethics, governance or reporting.

• Substantial experience in research ethics, research governance or research leadership, ideally across multiple projects or teams.

• Experience in strategic planning, departmental oversight or senior‑level decision‑making, whether in a volunteer, academic or professional context.

• A strong track record of ethical decision‑making, particularly in roles where judgement, integrity and risk assessment were central.

• Experience with research reporting, research communication or academic publication processes is highly beneficial.

• A strong interest in ethical governance, research integrity and maintaining high standards across research projects.

• Familiarity with GDPR and responsible data management practices, or willingness to develop this knowledge quickly.

• Experience working with volunteers or mixed‑experience teams is advantageous.

Role summary

The use of complementary therapies in palliative care has become an increasingly significant feature of health care and evidence shows that therapies can support the emotional, mental, spiritual and physical wellbeing of patients and their families and carers, and those facing loss and bereavement. This role will give you the unique opportunity to use your incredible skills, qualities, and knowledge to gain experience in specialised healthcare for end of life and bereavement. This will enable you to build confidence and ability to provide care and wellbeing in an integrated hospice environment. Research has shown that its use alongside conventional medicine can help enhance relaxation and well-being, and relieve stress and anxiety, as well as help with the management of specific issues such as symptom control of fatigue, breathlessness, nausea, and pain.

An enhanced adult & child DBS check is required for this role. 

Main duties of the role

• Provide therapies in accordance with the complementary therapy policy and procedure, as well as the code of ethics and practice.

• Assess and plan patients’ treatment and documentation of given treatment and patient response.

• Report any concerns you may have about a patient’s/client’s health or welfare (or anything the patient may have said that is of concern) to the IPU team or CT team lead

• Uphold the confidentiality guidance in all matters relating to the patient or their family.

• Be generally aware of patients’ needs and always ensure the dignity of the patients.

• Maintain good infection control practices at all times

• Prepare the complementary therapy treatment areas before and after a treatment

• Adhere to the dress code requirements.

• Seek support and advice when needed.

• To adhere to the CT code of conduct and ethics

• Provide feedback, including reports of any adverse effects, to the Complementary Therapy Lead.

• To undertake any other tasks as requested/deemed appropriate with the nature of the role.

• Complete all paperwork and feedback clearly and objectively

• Adhere to relevant and current protocols for the practice of the specific therapy or therapies.

All complementary therapies are characterised by treating the whole person, considering the mental, emotional and physical factors associated with the challenges they face. Complementary therapies work with the total care given, to promote comfort and support for both patients and their families/carers. We also support those who access our bereavement services. 

Training & supervision

We will provide you with practice into palliative and bereavement care by extending the opportunities for you to gain valuable hands-on experience that will affirm your vocational knowledge and skills. Other training includes:

• There will be an induction to the hospice and all volunteers must undertake mandatory health and safety training. In addition, all volunteer complementary therapists have to undergo an enhanced DBS check, undertake safeguarding, accessing personal information (medical record information) and lone working training

• To undertake an induction into the complementary therapy service, this may include shadowing another volunteer therapist, as appropriate.

• To attend meetings/supervision and training in palliative needs. 

Experience & qualifications required

• You will need to be qualified and hold the appropriate certifications in the relevant practice:

o L3+ Aromatherapy

o L3+ Massage therapy

o L3+ Reflexology

o L3+ Holistic therapy

o L2/L3+ Beauty therapy (with facial and massage/aromatherapy units)

o Qualified in the HEARTS PROCESS

o Degree2/3+ Reiki plus one of the above qualifications (not a stand alone Reiki qualification)

o L4+ Shiatsu

• Relevant professional qualifications essential from an accredited awarding body, such as C&G, VTCT, ITEC - which meets recognised UK Occupational Standards.

• Membership of a recognised Complementary Therapy Regulatory Body, e.g. CNHC, FHT, AOR or other voluntary recognised association or organisation, and hold up to date professional insurance, or be prepared to join prior to volunteering

• You must have current work experience and up to date skills which meet relevant competencies, e.g. CPD records and skills development.

Personal attributes

• Ability to work independently, and show flexibility by learning the ‘think on your feet’ and not to proceed if unsure and seek clarification

• Have the ability to keep the patient/client central to the treatment plan and make the required adjustments accordingly

• Be compassionate and empathtic, demonstrating sensitivity to patient/ client physical, emotional, mental and spiritual needs and wellbeing

• Ability to use initiative and be innovative

• Respectful of other’s differences and choices

• Reliable, organised honest and punctual

• Maintain confidentiality and GDPR at all times

• Be emotionally resilient to work in this type of care setting

• Recognise own boundaries in the therapeutic relationship and limitations of the role and seek support when needed

Role summary

St Helena is looking for enthusiastic volunteers to be part of their fundraising team, supporting events and initiatives in their local areas to help raise awareness and much needed funds. The role is flexible and we will fit around your availability. We have events throughout the year and would invite you to support across all areas of fundraising. 

Main duties of this role may include any of the following:

• Attend St Helena events to help with marshalling, registration, refreshments or selling merchandise

• Attend external third party events to represent St Helena

• Attend external events and venues to engage with the public to encourage participants to sign up to events and challenges

• Participate in bucket collections and other fundraising opportunities in the local community as requested

• Be able to set up and oversee a stand at events and promotional opportunities in the local community including supermarkets, markets, town centres, fayres, Christmas light switch-ons and similar events

• Promote the charity and inspire people to support St Helena

• Adhere to St Helena policies and procedures at all times

• Represent The Hospice in a professional manner

• Ensure all information is kept confidential and secure at all times

Training & supervision

• You will receive any training required for this role

Experience & qualifications required

• No previous experience is required for this role, just a willingness to support St Helena

Personal attributes

• Passionate about St Helena

• Attention to detail

• Good communication skills

• Comfortable handling cash

• Reliable and trustworthy

• Be comfortable approaching and engaging with members of the public

• Team player with a friendly outlook

Role summary

To work as part of a busy team, assisting the Donation Centre team to maximise income by supporting Drivers on deliveries and collections in the shops and some processing of stock. This role requires a level of fitness. 

Main duties of the role

• Accompany Drivers on deliveries and support with moving of cages and stock to and from the shops

• Assist in the shops with moving of stock and removal of unwanted items

• To act as Banksman when the drivers when moving vehicles in tight areas, to ensure that the vehicle is moved safely

• If required help with the sorting and assigning of donations to shops

• Be aware of and adhere to health & safety regulations at all times

Training & supervision

• Health and safety training is mandatory (repeated annually), some of which is online

• Training on site at Donation Centre for handling of stock and cages.

• Banksman training will be given

Experience & qualifications required

• Some customer services/warehouse environment experience would be advantageous

• Must have good communications skills to be able to explain trading standards regulations in a professional and polite manner when goods cannot be accepted

• Experience of having worked in similar role 

Role summary

Community Bereavement Cafés are welcoming and open spaces for people to talk about their grief.  Facilitators help run and facilitate the cafes.

A standard DBS check will be required for this role.

Main duties of this role may include any of the following:

· Help prepare the venue for the café set up – positioning chairs, preparing refreshments, making the seating welcoming and conducive to a positive experience.

· Welcome people as they arrive.

· Provide name labels to ensure people are known by name.

· Identify newcomers and assist them to settle in – making introductions and offering a helping hand to begin with. Being sure to withdraw yourself from the group when it feels right to allow peer support to take over and blossom.

· Offer and make drinks, clear cups etc.

· Facilitate a session in the Cafe after receiving bereavement training.

· Give notice before the café is due to end so that people can draw their conversations to a close.

· Occasionally, at the end, distribute feedback forms to participants to complete anonymously.

· When everyone has left, put the room back to how it was before the café started.

· Escalate any concerns or worries about attendees to the Cafe lead.

·Uphold strict confidentiality and maintain professional boundaries at all times.

Training & supervision

· Training provided in understanding grief and bereavement, communication and active listening skills, facilitating group spaces, safeguarding, boundaries, referral pathways, cafe operations and practical logistics.

· Monthly supervision/support.

· Ongoing training as required.

Experience & qualifications required

· Having excellent communication and listening skills.

· Ability to join in conversation and contribute appropriately.

· Happy chatting in a group or individually.

· Allowing others to speak and give them space to do that.

· Being comfortable discussing bereavement, death, dying and loss.

· Ability to judge the correct moment to leave a conversation, and have the confidence and skills to do that.

· Ability to effectively facilitate groups – creating a supportive environment in which everyone feels able and welcome to contribute, and in which no one person dominates to the detriment of others.

· Friendly and approachable.

· Empathic · Calm · Non-judgemental.

· Flexible in approach · Emotional intelligence, and alertness while facilitating.

· Being able to read situations and act appropriately.

· Reliable and punctual.

· Understand, and maintain the boundaries of your role.

· Well-developed coping strategies and resilience in discussing difficult feelings and bereavement.

· Able to respect, and maintain, people’s confidentiality.

· Able to ask for help and advice when situations arise that are beyond your own knowledge, capabilities, or comfort levels.

· To be self-reflective and make full use of supervision.

STAMMA is the leading charity for people who stammer in the UK.  We’re a small, award-winning organisation with big ambitions and a brilliant community, keen to create space and respect for people who stammer.

Stammering has historically been the target for humour and used to suggest inadequacy, leaving many who stammer facing daily ignorance, discrimination and disrespect.  This can affect job prospects and mental health, and cause depression and social isolation. It can make booking a GP appointment a nightmare, and prevent people from accessing a service altogether, leaving them feeling humiliated, degraded or disbelieved.  We’re here to change that.

We’ve a clear strategy for the next five years to achieve real and practical change for people who stammer by highlighting the inadvertent barriers they face within the workplace and as service users. We want to reach more people who stammer and grow our supporter base, but to do that we need to expand our training and advocacy services, whilst underpinning our helpline and family support.

We want to appoint a new Trustee with significant skills and experience within the charity sector to the Board. You’ll need to share our excitement and ambition for change. It isn’t essential that you stammer. This is an unpaid position, but travel expenses can be covered.  Trustee terms are for four years, and you will be expected to attend all Board meetings, up to five times a year, usually on a Saturday, either in-person at different locations across England, or online. There are also sub-committees and informal planning and preparatory discussions, usually held online.

We are looking for someone with experience of one or more of the following:

• Experience of working at a senior level in the voluntary sector, across more than one organisation, with a good understanding of how charities operate and are governed.
• Insight and leadership of people and culture (HR) function and/or service delivery and operations, and a passion for building inclusive, effective organisations
• Previous experience as a trustee or board member. Ideally having chaired a sub committee, board or similar.
• The ability to offer occasional support to the staff team during the working day (roughly two hour per month), providing guidance, insight or a sounding board when helpful
• Lived experience of stammering — whether personally or through close connection — so that the voices of people who stammer are at the heart of our work

Person Specification

• Values-led, with demonstrable passion and commitment to STAMMA and its strategic objectives.
• Proven track record as a senior leader with strategic experience within the charitable sector.
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship with an ability to balance the boundaries between different leadership roles.
• Strong interpersonal skills (listening, tact and diplomacy) and relationship-building abilities.
• Ability to challenge constructively and ask questions appropriately.
• Team player, who respects and values the views of others and is able to speak their mind with tact and diplomacy.
• A commitment to EDI values and principles, including an understanding of equality, diversity and inclusion.
• Ability to commit the necessary time to the role.

As a Trustee at STAMMA you would be expected to: 

• Develop and agree our long-term strategy.
• Ensure compliance with governing documents and regulations.
• Ensure that resources are spent in accordance with our Articles.
• Work with the Board to set goals and assess performance.
• Ensure that the organisation is run efficiently and financially stable.
• Protect the charity’s assets and ensure surplus funds are properly invested.
• Manage the appointment, supervision, support, appraisal and remuneration of the CEO.
• Uphold STAMMA's values.