Volunteer roles

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.

We are seeking Event Doctors to respond and manage emergency calls/incidents at events which may include venues such as stadia, concert halls, motorsports tracks, road races etc. Event doctors shall provide specialist, clinical, social and holistic care while undertaking clinical assessment and interventions in the pre-hospital environment. This will mainly involve working in mobile treatment centres or temporary event medical centres.

We are also currently supporting a Co Responder Pilot with EEAST and anticipate its continued success. HCP's will be eligible to support this programme following a selection process.

 Successful candidates will be registered medical practitioners with the GMC, without cautions or restrictions, and hold a licence to practice outside of an approved practice setting.

The closing date for this role is:

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a local group Support Volunteer you’ll signpost people affected by MS to information about local and national services. That could be helping someone access information about the care or benefits they need or giving them a hand with a grant application.

In this role you’ll develop your listening and communication skills, as well as your knowledge of local services.

At WWT, we believe that the best way for people to understand and connect to wetlands is to experience them first hand, so we bring awe-inspiring nature up close. We create unforgettable experiences for young people through our warm welcome, positive interactions, and fun engaging activities.

We are looking for keen and enthusiastic volunteers to help run our weekly Wednesday term-time toddler group called “The Gosling Gang”! You will be working with other volunteers and staff to ensure families and young children visiting our centre feel part of something amazing.

Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with any necessary equipment, uniforms, and anything else needed to thrive in your role.

At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

These would be in Stoke Holy Cross or Norwich Central. It is expected that our Group Lead will work with Youth Leaders to ensure an effective rota of 'term time' cover for this afterschool club. (days and times to be agreed as the project progresses) 

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

• Closing date for these opportunities is: 27/09/2026
• Interviews will take place Date, Times and Location to be advised
• Inductions and training or this role will take place Date, Times and Location to be advised

To apply for this opportunity please follow the link below:

No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by enabling our volunteers and staff to have the right equipment and resources to do the job. As an Operational Support Team Member, you’ll support St John Ambulance in deploying equipment to events and activities within your community, as well as support the maintaining of equipment to ensure networks are properly resourced.

Through volunteering as an Operational Support Team Member, you’ll get a huge sense of satisfaction and pride providing essential resources to our medical and education teams. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are:
- Date, Times and Location to be advised
We are looking to run a volunteering selection session on:
-  Date, Times and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - Date, Times and Location to be advised
Training for role - Date, Times and Location to be advised

Closing date for these opportunities is: 11/09/2026

To apply for this opportunity please follow the link below:

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are: Date, Times and Location to be advised.

We are looking to run a volunteering selection session on: Date, Times and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Date, Times and Location to be advised. Training for role - Date, Times and Location to be advised

Closing date for these opportunities is: 13/11/2026

To apply for this opportunity please follow the link below:

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

On the first Monday of each month we hold hybrid Network meetings (available to watch afterwards). We also have weekly Monday and fortnightly Thursday meetings.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are: Date, Times and Location to be advised

 We are looking to run a volunteering selection session on: Date, Times and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Date, Times and Location to be advised. Training for role - Date, Times and Location to be advised

Closing date for these opportunities is: 05/10/2026

To apply for this opportunity please follow the link below:

Youth Helper work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

We will be running a number of information events locally and these are:

• Date, Times and Location to be advised

We are looking to run a volunteering selection session on:

• Date, Times and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - Date, Times and Location to be advised
• Training for role - Date, Times and Location to be advised

Closing date for these opportunities is: 20/12/2026

To apply for this opportunity please follow the link below:

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

We are looking for Youth Leaders to support a new Cadet group we intend to open in Harleston. You will be provided with a comprehensive support package which will involve initially attending a few sessions at other groups to develop best practice and hone your skills . These would be in Stoke Holy Cross or Norwich Central. It is expected that our Youth Leaders work together to ensure an effective rota of 'term time' cover for this afterschool club. ( days and times to be agreed as the project progresses )

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

We will be running a number of information events locally and these are:

• Date, Times and Location to be advised

We are looking to run a volunteering selection session on:

• Date, Times and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - Date, Times and Location to be advised
• Training for role - Date, Times and Location to be advised

Closing date for these opportunities is: 27/09/2026

To apply for this opportunity please follow the link below:

Youth Helper work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a session across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team. you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Typically, Cadet groups meet weekly in school term-time. Full Network monthly update meetings take place on the first Monday of each month (this can be attended in person, online or viewed later).

Pursuing the role

We will be running a number of information events locally and these are:

• Date, Times and Location to be advised

We are looking to run a volunteering selection session on:

• Date, Times and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - Date, Times and Location to be advised
• Training for role - Date, Times and Location to be advised

Closing date for these opportunities is: 05/10/2026

To apply for this opportunity please follow the link below:

Volunteering with FCENS

About Us

Our mission: To support single homeless adults in Waltham Forest towards transforming their lives.

Forest Churches Emergency Night Shelter, FCENS, is an independent charity working to serve the needs of the single homeless adults in Waltham Forest. Our vision is that no one should need to be homeless in our borough and everyone has a place to go.

Volunteers contribute to the overall success of FCENS and are vital to the running of our Drop-in service and Night Shelter. We need support from the community to run our projects and make our clients feel welcome.

Come and be part of something special!

The Drop-In provides advice and support weekdays Monday to Wednesday 10 am to 3 pm, Thursday 10 am to 12 pm all year round.

Volunteer Homelessness Support Worker

Volunteer Job Description

Location

Based at our office at the Drop-In and within the local community.

Expenses

Travel expenses reimbursed

Lunch voucher for use in the YMCA canteen provided during each volunteer shift

Full induction, training and ongoing support

Purpose of role

As a Volunteer Homelessness Support Worker, you will provide your volunteering under the direction of our caseworking team, to provide practical support to clients experiencing homelessness. You will assist with carrying out assessments and triaging, identifying support needs and helping clients access appropriate services including housing, health, mental health, welfare benefits and signposting to immigration services.

This is an opportunity to make a real difference while gaining valuable experience within the homelessness and voluntary sector.

Key Responsibilities

You will undertake your volunteering at all times under the direction of our employed caseworking team.

You will not be expected to undertake tasks that you are not confident or competent to do.

Welcome clients in a friendly, respectful and non-judgemental manner.

Use the Trauma-Informed Care approach whilst supporting clients.

Complete client assessments using our assessment tools.

Triaging the assessments.

Identify immediate needs and risks, escalating concerns to staff where appropriate.

Provide information and signposting to appropriate services including:

§  Housing and homelessness services,

§  GP registration and healthcare,

§  Immigration services,

§  Mental health support,

§  Drug and alcohol services,

§  Welfare benefits and financial support,

§  Employment, education and training opportunities.

Support clients to understand and access available services.

Maintain accurate, confidential records using our case management systems.

Work within safeguarding, confidentiality and GDPR policies.

Attend supervision, training and volunteer meetings.

Promote equality, diversity and inclusion in all aspects of the role.

Represent the charity professionally at all times.

What We Offer

An opportunity to give something back to the community and to make a positive difference to people’s lives.

A comprehensive induction programme.

Ongoing training and development.

Regular supervision and support.

Experience within the homelessness sector.

Opportunities to develop assessment and support skills.

Reimbursement of travel expenses.

Paid lunch during volunteer shifts.

A supportive and welcoming team environment.

Person Specification

Any experience of the following would be helpful

Previous volunteering or employment within homelessness, housing, social care or the voluntary sector.

Experience supporting vulnerable adults.

Knowledge of housing legislation and homelessness pathways.

Understanding of welfare benefits.

Knowledge of local health and mental health services.

Mental Health First Aid or Safeguarding training (not essential).

Ability to speak other languages (not essential). 

Personal Qualities

We are looking for someone who is:

Compassionate and approachable.

Calm under pressure.

Trustworthy and reliable.

Motivated to learn.

Respectful of people from all backgrounds.

Solution-focused and proactive.

Flexible and adaptable.

Training Provided

Successful volunteers will receive training in:

Safeguarding Adults

Trauma-Informed Practice

Professional Boundaries

GDPR and Confidentiality

Equality, Diversity and Inclusion

Risk Assessment

Homelessness Pathways

Health and Safety

Recruitment Process

The role is subject to:

An interview conducted in a relaxed and supportive way

Two satisfactory references

Enhanced DBS check

Completion of induction and mandatory training