Admin Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
As a Patient Feedback Volunteer, you will play a central role in helping us understand our patients’ and carers’ experiences, by collecting and recording their feedback through a range of channels.
Your role will include some of, but is not restricted to, the following tasks:
- Meet with patients, families and carers and ask for feedback using iPads, comment cards or speaking to them over the phone
- Record answers and opinions given by patients accurately, as much as possible in their own words
- Collect the data and enter onto a database
- Discuss the results with your line manager
- Meet with your line manager to find out how the service can be improved
- Let patients know how their ideas and opinions are being used to improve services, where appropriate.
- Attend selected hospice meetings, as and when required
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Harrogate and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Harrogate and District area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Engagement Volunteer
About the role
Healthwatch Tower Hamlets is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run.
As a Community Engagement volunteer, you will be taking a lead in helping us reach people, contributing to our Patient Experience and Emerging Communities Programmes. This role is ideal if you like talking and interacting with people, are passionate about the voice of the local communities and believe in equality.
Patient Experience
We visit healthcare and community settings to talk to people about their experiences with health and social care and capture those experiences with our feedback survey.
Following a visit, volunteers input the feedback into a database. Those looking for further skills and development can get involved in analysing the data collected and help create charts and written content for our quarterly Patient Experience Report.
Healthwatch Link Champion/ Emerging Communities
If you have an interest in supporting an emerging or isolated community then you could contribute to our Patient Experience Programme as a Healthwatch Link Champion. This part of the role specialises in gathering and feeding back views from a particular community, helping to build trust, improve links and deepen our understanding of how the community experiences health and social care services.
Tasks
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Visiting health and care and community venues to talk to people and gather feedback.
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Carrying out telephone engagement to capture people’s feedback.
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Collecting online reviews of relevant services from google, the NHS and other review sites.
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Inputting patient experience feedback into a database.
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Analysing patient experience feedback.
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Producing infographic summary reports, highlighting, and simplifying the key findings from our Patient Experience Report.
Time Commitment
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A weekly commitment, Weekday morning availability a plus
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4 hours a week, 3-month minimum commitment
Travel commitment
You must be willing and able to travel across the borough – sometimes this could be up to 1.5 hours.
Is this role right for me?
What we are looking for:
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Aged over 18.
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Able to travel to and around the borough.
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Confidence in speaking with strangers.
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Friendly, approachable manner with good verbal communication and listening skills.
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Awareness of personal and professional boundaries.
Considered a Bonus:
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Additional languages are considered a plus.
Benefits of volunteering
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Incredibly social role, where you meet and work with lots of other people
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Join a network of over 300 volunteers
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Gain access to our training hub and develop yourself further
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Our volunteers receive priority job alerts for internal paid roles
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Travel expenses covered
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
VOLUNTARY GRANT FUNDRAISER
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by leukodystrophy. Leukodystrophies are rare genetic disorders that mainly affect the white matter of the central nervous system, (ie the brain or spinal cord). They affect people of all ages and backgrounds, most notably children. Leukodystrophies are usually degenerative, causing symptoms such as impaired mobility, vision, speech and hearing, incontinence, inability to swallow and loss of cognitive skills. In many cases, this sadly means a reduced or limited lifespan.
Established in 2004, we are recognised by the NHS and global stakeholders as the "go to" organisation for those affected by these devastating conditions in the UK.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. To fulfil our charitable objectives, we need to increase and sustain our grant income levels.
Could you spare a few hours a week to help us?
ABOUT THE ROLE
Working with our Trusts and Grants Fundraiser, we are looking for volunteers, preferably with experience of grant fundraising, to:
- research potential grant making trusts for relevance to our specific objectives
- send applications using existing templates
- update our systems with details of applications
This is a wonderful opportunity to develop your existing skills within a unique arena, learn about the difficulties facing those with rare disease, and give vital and tangible support to sufferers of leukodystrophy.
We need your help to give hope and support to people affected by leukodystrophy.
ABOUT YOU
Candidates should be able to demonstrate the following:
- an interest in Alex TLC and the work that we do
- basic understanding of the complexities of leukodystrophy
- excellent written skills
- excellent computer skills, particularly Microsoft Word and Excel
- excellent organisational and administrative skills
- access to a laptop/computer, internet and printing facilities
- a basic understanding of (or keen interest in) grant fundraising
This is a remote role with an ideal commitment of at least two hours per week.
Unfortunately, we're unable to consider applications from non-UK residents.
Alex TLC is committed to promoting diversity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marie Curie recognises that the best way to understand its services is by seeing it through the eyes of the people we support. Feedback from people we care for is critical in telling us what we are doing well and where we can improve.
Through this exciting volunteer role, you will help us understand our services’ quality by listening to the people we support. You will help us by contacting people while they are receiving our services to make sure we are providing our patients and families with excellent care, and if there are issues, to help us nip things in the bud. Age 18+
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marie Curie recognises that the best way to understand its services is by seeing it through the eyes of the people we support. Feedback from people we care for is critical in telling us what we are doing well and where we can improve.
Through this exciting volunteer role, you will help us understand our services’ quality by listening to the people we support. You will help us by contacting people while they are receiving our services to make sure we are providing our patients and families with excellent care, and if there are issues, to help us nip things in the bud. Age 18+
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marie Curie recognises that the best way to understand its services is by seeing it through the eyes of the people we support. Feedback from people we care for is critical in telling us what we are doing well and where we can improve.
Through this exciting volunteer role, you will help us understand our services’ quality by listening to the people we support. You will help us by contacting people while they are receiving our services to make sure we are providing our patients and families with excellent care, and if there are issues, to help us nip things in the bud. This role is 18+
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Marie Curie Community Hub is a new and exciting hub located right in the centre of the bustling Gloucester Road in Bristol. We are looking for volunteers to support running and developing a calendar of activities and events run from the hub, if you love talking to new people then this may be the right volunteering role for you.
The Community Hub provides a unique environment for anyone affected by terminal illness to access Marie Curie’s expert Information and to learn about the support the charity provides, we are looking for volunteers who will be able to signpost people towards these Marie Curie services.
It is also a space for small fairs and stall events to support local businesses in the community, as well as hosting events such as drop in carers cafes which provides the opportunity for carers to meet in a friendly setting and chat over a cuppa.
We are looking for volunteers to help with supporting the organisation and delivery of activities in the Community Hub and assisting members of the public in finding the support and information they need via our in-house Support Line space.
Your role will include some of, but is not restricted to, the following tasks:
Welcome and chat to customers; offering a listening ear to those looking for support and or information
Signposting individuals to Information and Support services as appropriate
Support the organisation and delivery of community activities in the hub’s community space
Raising awareness and promoting hub activities outside of the hub environment
Support with scheduling the different events hosted in the hub
Support with the marketing of the hub and its calendar of events
Community engagement and building relationships locally
The client requests no contact from agencies or media sales.
METRO is an equality and diversity charity based in London, delivering services across the capital, East, and South East of England. We provide services across five domains: Sexual and Reproductive Health, Community, Mental Health and Wellbeing, Youth and HIV. We are looking for new Trustees to join our governing Board to support the charity and are particularly interested in hearing from individuals with a Black, Asian or ethnic minority background, young people between the ages of 18 – 25 years, are lesbian, trans or non-binary, and/or those with clinical or financial experience.
Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Are you calm, collected and happy to chat on the phone? Join the volunteer team at our new brislington furniture store. With support from the shop team, you will be the first point of contact for customers, helping them with any phone or online enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests. This is a busy front of house role for those who like to be in the thick of it and makes a huge difference in helping us continue to fund lifesaving research.
Typical tasks include:
· Dealing with face-to-face, phone and online enquiries, supported by the team
· Reception and front of house duties, helping around the cashier desk
· Completing administration procedures accurately
· Arranging collections of donations via our local van teams
Volunteering with the British Heart Foundation comes with plenty of benefits too…
· A 25% discount on donated goods and 10% discount on New Goods in our shops
· Unlimited, free, and confidential support by Retail Trust
· Access to training and development
· Reasonable travel expenses reimbursed
· Refreshments available
· Volunteer certificates, references and long service awards provided
· Access to discounts with other retailers
Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Been There is looking for an enthusiastic and experienced individual to join a small, supportive and dynamic team as a Trustee Treasurer for the board.
What will you be doing?
About Been There
Been There is a charity in the form of an app that connects people aged 18 and over with a vetted and trained mentor to help with any body image issues they may be experiencing. This gives them the opportunity to speak to someone who has ‘Been There’ themselves. Our Mentors are here to support, empower and, most importantly, listen.
About the role
Been There is looking for an enthusiastic and experienced individual to join a small, supportive and dynamic team as a Trustee and Secretary of the board. Alongside relevant experience, you will also possess an ability to work to tight deadlines, prioritising multiple tasks, and will be a natural team player with excellent written and spoken English.
Main Responsibilities
● Financial Oversight: Oversee and present budgets, accounts, and financial statements to the board in a clear and understandable manner.
● Strategic Financial Planning: Work with the board to ensure that financial strategies and decisions are fully integrated into the strategic plans of the charity.
● Compliance and Risk Management: Ensure that appropriate accounting procedures and controls are in place to safeguard the charity's assets. Monitor and manage financial risk.
● Statutory Reporting: Ensure that the charity complies with all legal and statutory financial reporting requirements.
● Audit and Financial Analysis: Lead in the appointment and liaison with auditors, and provide insightful analysis on financial reports and audits.
● Budgeting and Forecasting: Oversee the development and review of the charity's annual budget and financial forecasts.
● Fundraising Support: Play an active role in guiding and supporting the charity's fundraising efforts, ensuring financial goals are met and resources are secured for future sustainability.
What are we looking for?
Person Specification
Individuals are sought who have a strong empathy with any body image issues and related mental health concerns. Experience, skills and expertise in charity law, an interest in the well-being of people combined with an in-depth understanding of our work and ambitions are particularly sought.
Knowledge, skills and understanding:
● Experience: A minimum of 5 years of professional experience in finance, accounting, or a related field, with a strong understanding of charity finance and governance.
● Qualifications: Recognised accounting qualification (e.g., ACA, ACCA, CIMA) is highly desirable.
● Skills: Excellent financial and analytical skills, strategic thinking, and the ability to communicate complex financial information clearly.
● Commitment: Ability to commit time for board meetings, committee involvement, and preparation work. Expected to attend quarterly board meetings and contribute to special projects as needed.
● Ethics: A commitment to the values and mission of Been There, with a passion for making a difference in the community.
What difference will you make?
Been There is a charity for people struggling with their mental health relating to body image.
The Trustees are a core part of the team and very hands on. We have a tight knit team and your support will ensure we are always acting in the best interests of our beneficiaries.
We are an app-based charity that connects people over 18 with a vetted and trained Mentor (who has also 'been there') to help with body image issues.
The client requests no contact from agencies or media sales.
Line manager: Senior Clinical Administrator
Location: Across Croydon, Bromley, Lewisham, Lambeth, Southwark
DBS Level: Enhanced
Age: 18+
Why we need your help
St Christopher’s Community Palliative Care Team provides skilled and compassionate care to patients with any life limiting illness within their homes or place or residence. The team consists of nurses, doctors, heath care assistants, social workers, occupational therapists, complementary therapists and physiotherapists.
We need a team of volunteers, who are comfortable with driving, to support us with collections and deliveries. Volunteers will need to agree to be part of a WhatsApp group for volunteer drivers. Staff will message this group if they need help with a delivery or collection to see if anyone is available to help. If you are available and willing to help with that call for help then the nurse/doctor will talk to you and make all the necessary arrangements.
What specific activities will you in involved in?
· Driving to the home of a current patient or a recently deceased patient and picking up any medical equipment which belongs to St Christopher’s such as Syringe Drivers and bringing them back to St Christopher’s
· Dropping off medication to patients - directly from the team at St Christopher’s or picking up prescriptions from a chemist first.
· Dropping off other resources such as ‘Just In Case’ boxes to patients.
· There may be some simple admin tasks to complete in between collection and delivery requests for those volunteering at weekends
What you can gain from volunteering in this role
• Join an enthusiastic team, meet new people and get more involved in your local community
• Use and develop your skills, enhancing your CV if that is important to you
• Know you are helping dying people in your local community have access to care and support, whenever and wherever they need it.
Training and support provided
• Specific training for the role from a member of staff
• A half day induction for all new staff and volunteers which includes all mandatory training
• Support from the Volunteering team including weekly e-newsletter
• Volunteer handbook and volunteer workbook
• Regular updates and training through MyImpact
What we are looking for
• You must be 18 years old or over to do this role
• Confident in using initiative and undertaking the role without a great deal of direction but also recognising when to ask for help or seek support
• Compassionate listener and clear communicator
• Emotional resilience in the face of the difficult circumstances that can affect people at the end of life
• Ability to respect others’ differences and choices
• Ability to follow our policies and procedures to keep you, patients and families and staff safe
• Ability to maintain professional boundaries and confidentiality.
• Ability to represent St Christopher’s and our values positively
• Willingness to learn, adapt and embrace change when needed
• Ability to follow our policies and procedures to keep you, our staff, our patients and their families safe
Anything else you need to know
• You must provide evidence of a full and clean driver’s license, appropriate car insurance and have access to your own car
• There is a short settling in period to see if the role is right for you
• This role will require pre-volunteering checks, which may include a DBS Check. Having a criminal conviction will not necessarily prevent you from volunteering with us. We assess each situation on an individual basis
• At St Christopher’s we believe that no volunteer should be out of pocket because of their volunteering. The reimbursement of reasonable out of pocket expenses incurred whilst volunteering will help ensure volunteering is accessible to all.
Commitment to volunteering
Signing up to be a volunteer with St Christopher’s Hospice is a big commitment and requires lots of training and support from the organisation. With this in mind, ideally you would be able to volunteer with us for a minimum of a year. We would also ask that you to inform your manager if you are unable to attend your shift with as much notice as possible.
Equality and diversity
St Christopher’s recognises the qualities and strengths that a diverse group of volunteers bring to the organisation and we therefore particularly welcome applications from underrepresented groups within the local communities and from a range of different cultures and backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Been There is looking for an enthusiastic and experienced individual to join a small, supportive and dynamic team as a Trustee and Secretary of the board.
What will you be doing?
Main Responsibilities:
● To liaise with the chair and chief executive to plan, arrange and produce agendas and supporting papers for trustee meetings and for drafting the subsequent minutes
● To act as charity secretary and ensure that charity law, and regulatory requirements of reporting and public accountability are complied with
● Ensure that all meetings comply with the requirements of the governing document
● Arranging and administrating trustee meetings and any sub-committees in line with legal, and other regulatory requirements, and in accordance with the governing document
● Advise and guide the board on any legal and regulatory implications of the charity’s strategic plan
● Acting as the custodian of the governing document, in liaison with the trustees, reviewing its appropriateness and monitoring that the charity’s activities reflect the objects set out in the governing document. Also, to act as the holder of statutory registers and books, and other legal and important documents such as insurance policies
● Supporting the trustees in fulfilling their duties and responsibilities, organising trustee induction and ongoing training
● Ensuring that trustee decisions are implemented in accordance with the charity’s governing document or other internal operational procedures
● Ensuring the charity’s stationery, including electronic communications (emails, websites etc), orders, invoices, cheques and other relevant documents include all the details required under company law and, if applicable, charity law and/or VAT law
● Plan and prepare the committee meetings and AGM with others as appropriate (planning dates, booking rooms, sending out minutes and other papers
● Minute committee meetings or ensure another minute taker is available
● Accurately record decisions and actions in the minutes and report to the next committee meeting on the progress of actions and the result of decisions
What are we looking for?
Person Specification:
Individuals are sought who have a strong empathy with any body image issues and related mental health concerns. Experience, skills and expertise in charity law, an interest in the well-being of people combined with an in-depth understanding of our work and ambitions are particularly sought.
Knowledge, skills and understanding:
- Record keeping, information retrieval and dissemination of Management Committee data/documentation to the trustees and relevant parties
- Writing agendas and concise minutes
- Knowledge of Charity law and the voluntary sector
- Commitment to the organisation and a willingness to devote the necessary time and effort
- Preparedness to make recommendations to the board and a willingness to speak their mind with diplomacy
- An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- An ability to work effectively as a member of a team
- Excellent communication and interpersonal skills
- Commitment to promoting equality and diversity.
- Ability to organize time and work to deadlines.
See attachment for further details.
If this position isn't right for you then please take a look at our profile as we have a number of positions we are recruiting for :)
We are an app-based charity that connects people over 18 with a vetted and trained Mentor (who has also 'been there') to help with body image issues.
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the South Northumberland Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.