Advice, Information Volunteer Roles in Africa
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
- Good communication skills
- Customer focused approach
- Natural tech user
- Problem solving skills
- empowering attitude
- This role requires an enhanced criminal record check
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Home visits and venues across your local area. Access to telephone and email is required.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers. What you’ll be doing: • Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups. • Delivering talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people • Representing RNIB as an Ambassador for the Community Connection service What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A supportive route to building your confidence in presenting and sharing your story with an audience. • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a good listener? Do you live in the South West? We need you to facilitate one of our weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others from this region. You will contribute to the group to ensure that all participants feel comfortable and the group conversations run smoothly.
*Ability to listen
*Effective listening skills
*Good communication skills
*This role requires 2 references
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a good listener? We need you to facilitate one of our weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others. You will contribute to the group to ensure that all participants feel comfortable and the group conversations run smoothly.
We are particularly looking for volunteers to support in the following;
*Craft group – someone with an active interest in any sort of craft e.g. knitting, crochet, embroidery, card making etc
*South Wales Valleys group – someone from or with knowledge /experience of the area
*Powys - someone from or with knowledge /experience of the area
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join Us in Shaping the Future: Bring your passion for eye care and diverse expertise to make a meaningful impact in the lives of those in need. Become a Trustee of Vision Care for Homeless People!
- Are you passionate about ensuring everyone has access to essential eye care services, regardless of their circumstances?
- Are you eager to make a meaningful impact in the lives of those experiencing homelessness?
- If so, we invite you to consider becoming a Trustee at VCHP, where we're dedicated to providing vital eye care to those in need.
About Us
At VCHP, we believe that everyone deserves the right to clear vision and eye health. Since 2003, we've been on a mission to provide comprehensive eye care services to individuals experiencing homelessness across the UK. From eye exams to prescription glasses, we're committed to ensuring that no one is left behind when it comes to their vision. Now, as we look to the future, we're seeking dynamic individuals to join our board and help guide our strategic direction.
What We’re Looking For
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. Do you know how to positively challenge the status quo? At VCHP, we're on a mission to provide essential support to those experiencing homelessness, and as we move forward, we recognise the importance of having a diverse and skilled board to guide our efforts effectively. We're currently seeking individuals who can bring specific expertise to address the existing skills gaps on our board. We're particularly interested in candidates who possess one or more of the following skills and experiences:
- Board Experience: To provide strategic leadership and governance oversight.
- Digital Skills: To navigate the digital landscape and leverage technology for organisational growth.
- Cybersecurity: To ensure the security and integrity of our digital infrastructure.
- Lived experience of homelessness or experience as a service user: To offer firsthand insights into the needs and challenges of our service users.
- Charity Law and Compliance: To ensure that we operate in accordance with legal and regulatory requirements.
- Policy Development: To develop robust policies that align with our mission and support our organizational objectives.
By adding individuals with these specific skills to our board, we aim to enhance our capacity to fulfil our mission and serve our community more effectively. For the full role description, which outlines essential skills and responsibilities, please contact us.
Why Join Us
- Make an Impact: As a Trustee, you'll have the opportunity to make a tangible difference in the lives of those we serve and contribute to positive change in our community.
- Professional Development: Joining our board offers valuable opportunities for personal and professional growth, including leadership development, networking, and learning from experienced colleagues.
- Be Part of Something Meaningful: Join a dedicated team of like-minded individuals who are committed to making a difference and creating a brighter future for VCHP and those we support.
How to Apply
If you're ready to embark on this rewarding journey and help shape the future of VCHP, we'd love to hear from you!
To apply, kindly detail your alignment with the desired skills and experiences and articulate your motivation for seeking the role of trustee at VCHP within a concise response of no more than 2 pages. Please accompany this with your CV, if you have one.
If you want to learn more or have questions before applying, please contact Anna, who will be happy to assist you. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact Anna who will be happy to advise on this.
Closing date for applications: 31st May 2024, with the possibility of interviews conducted on a rolling basis.
Interview dates: July 2024. While this role can be carried out remotely, please note that there will be one annual face-to-face meeting.
To apply, kindly detail your alignment with the desired skills and experiences and articulate your motivation for seeking the role of trustee at VCHP within a concise response of no more than 2 pages. Please accompany this with your CV, if you have one.
Closing date for applications: 31st May 2024, with the possibility of interviews conducted on a rolling basis.
Interview dates: July 2024. While this role can be carried out remotely, please note that there will be one annual face-to-face meeting.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Trustee
Project: Mind in Somerset
Supervisor: Geoff Pateman
Location: Somerset
Hours: Your availability to support our organisation is to be discussed with the Chair of Trustees
Would you like to be part of our future?
After 3 years of sustained growth Mind in Somerset are seeking to recruit a further trustee to the Board.
We are a local mental health charity serving the people of Somerset. We are part of the national Mind network, and, like other local Minds, we run as an independent charity with our own strategy, funds and leadership. As a Trustee, you will be joining a charity in a strong position with a turnover of over £3 million and with an ambition to build on our successes and growth over the last few years. We will be looking to build on existing activities and also by bringing in innovative new projects.
Trustees are our most senior leaders. They set our strategic direction, make sure we’re using our resources effectively and ensure we’re having the greatest possible impact on our community. Trustees are expected to undertake duties in a manner that reflects Mind in Somerset’s values and ethos.
We are a friendly and welcoming organisation and are passionate about what we do. You’ll be joining our Board of Trustees at an exciting time with lots of opportunities to build on our success over the next few years. If you have the time and enthusiasm to be part of something amazing, please get in touch.
Scope: Mind in Somerset have the expectation that all who Volunteer for us always live our organisations Values, we ask that you be;
Collaborative – work better together
Respectful – treat people how we like to be treated
Accountable – are responsible for our own actions
Inclusive – respect everyone’s uniqueness
Compassionate – empathise, care and support
Person Specification
Essential:
We are particularly looking for a Trustee with local knowledge of the North Somerset area, possibly with experience in local government or mental health provision.
Desirable;
-To have experience within Charity sector
Equal Opportunities:
Mind in Somerset is fully committed to the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination, direct or indirect. All employees and volunteers are expected to promote and work fully in line with the company’s Equal Opportunities Policy. Mind in Somerset is a Disability Confident employer and welcomes applications from disabled people. If disabled applicants meet the minimum criteria for the job, they can request and will be offered a guaranteed interview. Should applicants require reasonable adjustment support for the interview/Volunteer meeting, please contact Mind in Somerset via the Message function.
Criminal Record:
Due to the safeguarding nature of our work, the successful candidate/volunteer may need to complete a disclosure and barring check (DBS) prior to starting with us. A criminal record will not automatically mean withdrawal of an offer, however, to safeguard our staff, volunteers and clients, further discussion or investigation may be required so that an informed decision can be made as to your suitability to work with vulnerable people to ensure that we are not putting service users at risk. For Volunteers there are occasions when a DBS will not be required, however a risk assessment will be conducted, and the form completed and placed within the Volunteer’s electronic file.
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
Community volunteers help us share information. They act as ambassadors for RNID, providing information to deaf people and people with hearing loss and tinnitus and providing information on RNID services and activities. They do this by:
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attending events, such as community open days, health information days
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giving presentations to groups (these might be in-person or held remotely on-line
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Community volunteers help us on an ad hoc, flexible basis, there is no fixed time commitment.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 16 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a meaningful difference in your community? Do you have expertise in finance and a desire to contribute to a cause that positively impacts lives? If the answer is yes, then this could be the perfect role for you!
STAMP Revisited is a small but ambitious charity, which provides advocacy and emotional support to those experiencing mental health difficulties. We support them to access vital services they need that they would not be able to access independently. We have already supported thousands of the most disadvantaged people to have their voice heard and respected.
We are currently recruiting a new Treasurer to join our Board of Trustees. As a Trustee of STAMP Revisited, you will play a crucial role in setting the strategic direction of the charity and ensuring good governance. You will contribute to ensuring that the charity fulfils its mission, operates effectively, and remains accountable to those experiencing mental health issues.
In addition to the general duties as Trustee, as Treasurer you will play a pivotal role in securing the financial integrity and sustainability of our charity. You will ensure that effective and appropriate financial measures are put in place and report to the Board at regular intervals about the financial health of the organisation.
If you are interested in finding out more about being a Treasurer and sitting on our Board, we would love to hear from you. Our Board welcomes people from diverse backgrounds, aged 18 or over with a wide range of skills. We are keen to welcome people who have personal experience of mental health challenges, including service users and carers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Can you spare a few hours a month to support STAMP Revisited, a local mental health charity?
We are, a Charitable Incorporated Organisation (CIO), which has provided advocacy services for the people of Teesside for almost 30 years, and we are currently looking for new Trustees to join our Board.
Our advocates provide advocacy to adults who are experiencing mental health difficulties that impact on their ability to make their voice heard and are unable to independently navigate personal issues such as aspects of their health, finances, or housing needs.
Trustees are essential to the success of a charity, and the Board is the charity’s governing body. Trustees are responsible for ensuring the charity meets its objectives and are responsible for its general administration and control of the charity.
If you are interested in finding out more about being a Trustee and sitting on our Board, we would love to hear from you. Our Board welcomes people from diverse backgrounds, aged 18 or over with a wide range of skills. We are keen to welcome people who have personal experience of mental health challenges, including service users and carers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Home-based volunteering opportunity
Information and Support Voices Volunteers
Do you have experience of terminal illness? Or have you experience of caring for someone at the end of their life?
Why we need your help
We’re looking for people from diverse backgrounds and with a range of experiences related to terminal illness, end of life and bereavement, to join our group of I&S Voices volunteers.
As an I&S Voices volunteer, you will share your story and give us your feedback on what we produce so we can keep improving the information and support we have on our website and in print.
What will you be doing?
Your role might include some of the following:
- Reading and sharing your thoughts on a piece of written content.
- Watching and giving your opinion on a video.
- Having a phone call to talk about your experience.
- Being part of a group discussion about a particular topic.
What’s in it for you?
- Flexible volunteering – there’s no time commitment, and you can always turn down a request.
- Opportunity to make real changes to Marie Curie’s information and support for others affected by terminal illness.
- Opportunity to be involved with a national leader in palliative and end of life care.
- A supportive contact within the Information and Support team.
Marie Curie reserve the right to colse this opportunity early
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
This advert is listed in Welsh first followed by English.
Pam mae angen eich help arnom
Mae ymdopi â phrofedigaeth yn cynnwys emosiynau poenus, derbyn colled a gwneud addasiadau mewn bywyd. Mae llawer o bobl yn ei chael hi'n gysur mawr cael rhywun i siarad â nhw am sut maen nhw'n teimlo yn ystod y cyfnod anodd hwn.
Rydym yn edrych am wirfoddolwyr i ddarparu cymorth emosiynol dros y ffôn i oedolion sydd mewn profedigaeth oherwydd salwch terfynol. Bydd y rôl hon yn cefnogi unigolion sydd wedi cysylltu â ni drwy’n Llinell Gymorth ffôn genedlaethol. Byddwch yn eu helpu i archwilio’u teimladau ac addasu i fywyd ar ôl profedigaeth. Darperir hyfforddiant, cymorth a goruchwyliaeth.
Beth rydym angen i chi ei wneud
Bydd eich rôl yn cynnwys rhai o’r tasgau canlynol:
- Darparu cymorth emosiynol byrdymor dros y ffôn i gleientiaid rydych wedi paru â nhw am hyd at 12 sesiwn o 45 munud (fel arfer 1 neu 2 ar unrhyw adeg benodol)
- Gwrando’n astud ar gleientiaid ac archwilio’u teimladau am golled ag empathi a sensitifrwydd
- Cyfeirio’r cleient at ffynonellau gwybodaeth a chymorth priodol yn ôl yr angen
- Cwblhau dogfennau angenrheidiol fel sy’n ofynnol gan y gwasanaeth (e.e. Cytundeb Gweithio Cyfrinachol) a throsglwyddo gwybodaeth briodol am y gwasanaeth i’ch rheolwr goruchwylio.
- Cymryd rhan mewn goruchwyliaeth un-i-un a/neu grŵp gyda chyswllt penodedig yn rheolaidd (a ragwelir unwaith y mis, dros y ffôn neu Skype)
- Ymgymryd â hyfforddiant cychwynnol a pharhaus yn unol â’r rôl; peth wyneb yn wyneb, peth ar-lein
Pa sgiliau neu brofiad sydd eu hangen arnoch?
- Y gallu i ddarparu cymorth emosiynol heb feirniadaeth ac o fewn ffiniau
- Y gallu i ddelio â phobl mewn profedigaeth yn sensitif a chael ymwybyddiaeth o’u hanghenion unigol
- Amynedd, empathi a sefydlogrwydd emosiynol
- Ymroddiad a dibynadwyedd – y gallu i gadw apwyntiadau a gwirfoddoli am hyd paru â chleient
- Dealltwriaeth o bwysigrwydd diogelu a chaw cyfrinachedd cleientiaid
- Parodrwydd i ddysgu ac ymgymryd â hyfforddiant gofynnol a chymryd rhan mewn goruchwyliaeth cymorth
- Sgiliau TG sylfaenol a’r gallu, neu’r parodrwydd i ddysgu, i ddefnyddio technoleg Skype
- Siarad cymraeg yn ddymunol
Gofynion gweithio
- Man tawel a chyfrinachol i weithio, heb aflonyddwch neu ymyrraeth
- Mynediad at ffôn clyfar, gliniadur neu gyfrifiadur bwrdd gwaith
- Ar gael ar yr un pryd bob wythnos am hyd at 12 sesiwn
- Bodlonrwydd a’r gallu i deithio o fewn y DU unwaith neu ddwywaith y flwyddyn ar gyfer hyfforddiant a chymorth – bydd gofyn i chi aros dros nos/dros y penwythnos ar gyfer hyfforddiant (bydd treuliau’n cael eu had-dalu)
Beth allwn ni ei gynnig i chi:
- Cyfle gwych i adeiladu ar eich sgiliau mewn amgylchedd elusen
- Cyflwyniad, hyfforddiant a goruchwyliaeth yn eich rôl
- Treuliau parod rhesymol y cytunwyd arnynt
Yr hyn rydym yn ei ofyn gennych chi:
- Darparu dau eirda gan bobl nad ydynt yn aelodau o’ch teulu a dogfennau perthnasol eraill sy'n ymwneud â'r rôl
- Cadw at holl bolisïau a gweithdrefnau’r elusen
- Cwblhau cyflwyniad ac unrhyw hyfforddiant sy’n gysylltiedig â'r rôl
Mae Marie Curie wedi ymrwymo i ddiogelu a hyrwyddo lles cleifion a’u teuluoedd ac yn disgwyl i’n holl staff a gwirfoddolwyr rannu’r ymrwymiad hwn. Bydd Marie Curie’n trin pob gwirfoddolwr yn deg ac â pharch. Ni fyddwn yn gwahaniaethu ar sail anabledd, ethnigrwydd, statws priodasol, beichiogrwydd neu famolaeth, rhyw (h.y. rhywedd), cyfeiriadedd rhywiol, crefydd neu ffydd, neu ailbennu rhywedd. Ni fyddwn yn gwahaniaethu ar sail oedran, oni bai fod cyfrifoldebau rôl yn gofyn i ni wneud hynny er mwyn diogelu ein gwirfoddolwyr a/neu ddefnyddwyr gwasanaeth.
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Why we need your help
Coping with bereavement involves painful emotions, coming to terms with loss and making adjustments in life. Many people find it a great comfort to have someone to talk to about how they are feeling during this difficult time.
We are looking for volunteers to provide emotional support over the phone to adults who have been bereaved by a terminal illness. This role will be supporting individuals who have made contact with us through our national telephone Support Line. You will be helping them to explore their feelings and adapt to life post-bereavement. Training, support and supervision will be provided.
What we need you to do
Your role will include the following tasks:
- Provide short-term emotional support over the phone to matched clients for up to 6, 45-minute, sessions (normally 1 or 2 at any given time)
- Actively listen to clients and explore their feelings around their loss with empathy and sensitivity
- Direct clients to relevant sources of information and support as needed
- Complete necessary documentation as required by the service (e.g. Confidential Working Agreement) and pass on appropriate service information to your supervising manager
- Participate in one-to-one and or group supervision with an assigned contact on a regular basis (around once a month, by phone or skype)
- Undertake both initial and ongoing training in line with the role, some of which will be face-to-face, some independent study. This includes attending a two-day (likely weekend) training programme.
What skills or experience do you need?
- Ability to provide emotional support without judgement and within boundaries
- Ability to deal sensitively with bereaved people and have an awareness of their individual needs
- Patience, empathy and emotional stability
- Commitment and reliability – able to keep to appointments and volunteer for the duration of a client match
- An understanding of the importance of safeguarding and maintaining client confidentiality
- Willingness to learn and undertake required training and participate in support supervision
- Basic IT skills and the ability, or willingness to learn, to use the calling system.
- Welsh speaking is desirable
Working requirements
- A quiet and confidential space for working, away from distraction or interruption
- Access to a smartphone, laptop or desktop computer
- Available at the same time every week for up to 6 sessions
- Willingness and ability to travel within the UK once or twice a year for training and support – training will require a weekend, (overnight stay depending on location). Expenses will be reimbursed.
What we can offer you:
- An excellent opportunity to build on your skills in a charity environment and to be involved in delivering a brand-new national service
- An induction, initial and ongoing training, (including on grief and bereavement), support and supervision in your role
- Agreed reasonable out-of-pocket expenses, for both training and service delivery e.g. train tickets and call costs
What we ask of you:
- To keep to all the charity’s policies and guidelines
- To complete an induction and any training related to the role
Marie Curie is committed to being a diverse and inclusive charity. We aim to demonstrate support for all of our staff and volunteers, valuing each individual’s contribution regardless of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We are committed to providing equal opportunities to our staff and volunteers and to taking steps to ensure our staff and volunteers are protected from discrimination.
About Us
Mae pob diwrnod o’ch bywyd yn bwysig – o’r cyntaf i’r olaf. Pan fyddwch yn gwirfoddoli i Marie Curie, byddwch yn deall hynny’n well nag erioed. Rydym yn dîm angerddol, ymroddedig ac amrywiol o dros 4,400 o staff a 6,500 o wirfoddolwyr sydd yma i bobl sy’n byw gydag unrhyw salwch terfynol, a’u teuluoedd. Rydym yn cynnig gofal, arweiniad a chymorth arbenigol i’w helpu i gael y budd mwyaf o’r amser sydd ar ôl ganddynt.
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Deafblind UK members have combined sight and hearing loss and many can feel lonely or socially isolated. We offer a free telephone befriending service where we match volunteers with one of our members to have a weekly 30 minute chat together.
We are looking for confident, empathetic and friendly people who can hold a good conversation. You could be chatting about similar interests or learning about each other’s lives. Whatever the conversation you’ll be having a positive impact.
One 30 minute call seems really simple but having someone to talk to and someone to listen, could really make a difference to our members. It could be that you’re the only person they speak to that day, or even that week.
Our members love to chat with people who have had some life experience and stories to tell. You will need good communication skills and be able to strike up a conversation. You will also need to be reliable, patient with a naturally warm and friendly nature.
We will ensure you are supported throughout your journey with us, offering training and support at all times.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to increase your admin or customer service skills? Then we have the perfect volunteering opportunity for you...
We are are looking for enthusiastic volunteers who want to support our members and join our friendly team of staff and volunteers. In this role, you will be assisting with the incoming calls coming into the National Helpline. Our members get in touch for a whole host of reasons - no day is the same! Some knowledge or experience of sight and or hearing loss would be an advantage in this particular role and confidence in speaking with people of all ages and backgrounds over the phone.
Duties would be varied ranging from dealing with basic incoming contact and referring any complex issues to our Membership Services team, updating our information library or carrying out research to support our work helping those with sight and hearing loss. You’ll receive full one to one training and gain a range of new skills and the confidence to use them. Although this is a remote role, there will always be a member of the team available to support you in your role.
We are looking for volunteers who would be available to support us in a slot between 10.00am – 12.00pm Mondays and Tuesdays.
Volunteering is a great way of improving you own skills and supporting others - why not join the team and make a difference to real people's lives......
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.