Voluntary Advice, Information Volunteer Roles in Berkshire
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to help stop needless deaths from sepsis and help improve recovery of those affected by Sepsis. UKST are looking to recruit additional Trustees to its established Board
Sepsis is a life-threatening condition that affects 245,000 people in the UK every year. At least 48,000 of those people lose their lives to the condition. We believe that earlier diagnosis and treatment across the UK would save thousands more lives a year.
The UK Sepsis Trust (UKST) was founded in 2012. Founder and Executive Director, Dr Ron Daniels BEM, is an NHS Consultant in Intensive Care:
“We seek to save lives from sepsis, and improve outcomes for survivors, by educating healthcare professionals, raising public awareness, providing support for those affected by this devastating condition and political lobbying. We will protect people by enabling the prevention of severe infection and the treatment of sepsis, whist helping to ensure antibiotics are used responsibly.”
The UK Sepsis Trust has ambitious plans to increase awareness, educate wider networks beyond direct care health professionals and provide support to an ever-increasing population of survivors and bereaved. We are seeking to diversify the existing Trustee Board by gaining access to broader and deeper skills, backgrounds, and experiences. Our Trustees work in partnership with our Chairman and Chief Executives to ensure our resources are applied to maximum effect to achieve our purpose – through a clear vision and strategy, whilst exercising stewardship to operate an appropriate framework of governance.
We are particularly interested in candidates from various backgrounds including:
- Clinical/Sepsis
- Finance & Charity governance
- Corporate Fundraising engagement
- Digital, web and apps
Key Tasks and Responsibilities will include:
- Working with the Chairman, fellow Trustees and Management Team to ensure UKST’s cultural values and ethos are fully understood and adhered to throughout the organisation
- Encouraging team-working and collaboration across the charity’s activities including supporters and volunteers
- Along with fellow Trustees, making decisions that will best enable the charity to carry out its purposes. Contributing to balanced and informed decisions about the long term as well as the short-term requirements for UKST
- Ensuring the Charity’s assets and resources are only used to support it carrying out its purpose
- Providing ad hoc advice to the Management Team on specific topics relevant to their skills and knowledge
- Keeping up to date with Charity Commission legislation changes
- Continually monitoring the Trust’s progress to determine if strategic priorities need to be adjusted
Person Specification
- Significant leadership experience and commitment to our purpose
- Ability to drive organisational change and navigate growth
- Willingness and ability to understand responsibilities and liabilities as Trustees of a Charity
- Ability to think creatively and strategically, exercise good, independent judgement, and work effectively as a Board member
- Effective communication skills and willingness to participate actively in discussion, and numeracy to the extent required to understand the financial records and accounts
Time Commitment
The time commitment of the Trustees is variable but as a minimum they are required to attend the following:
- The Trustees have four formal meetings each year with the management team (2 of which are in person in either Birmingham/London).
- In addition there are four informal meetings with the management team along with regular Trustee only meetings which are all held virtually
- The Finance and Governance Trustee would also be required to attend four finance and audit committee meetings per year.
If you are interested in joining the team please apply with a cover letter and CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
*Identify and resolve computer problems; Install hardware, software and upgrades; New technology training; Support people with IT development.
*Helping blind and partially sighted people to use tech in their own home.
*Helping people remotely.
*Use our online system to manage requests for technology help and update progress to resolve problem.
*Customer focused approach; empowering attitude; Good communication skills; Natural tech user; Problem solving skills.
*Understanding Sight Loss Pack; Induction; Expenses; Support from Volunteers and Staff.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking passionate and empathetic individuals to join our team as a volunteer Been There mentor. In this online chat-based role, you will have the unique opportunity to make a positive impact on the lives of people struggling with body image issues.
In return, you have the chance to:
- Use your experience to benefit and support someone else
- Make a difference in someone’s life and contribute to changing the current epidemic of body image issues in our society
- Deepen your understanding and skill base with our in-house training course, partnered with The Body Image Treatment Clinic
- Build your communication and interpersonal skills
- Gain confidence and leadership skills
- Share your personal experiences to help others in need
- Flexible working hours
- Attend virtual meetups with other mentors and experts for support and discussion opportunities
- Enjoy being part of the Been There community, and become part of Been There’s incredible journey.
Our requirements:
All mentors must have had personal experience with body image issues, and are now in a position where they feel able to support someone else through their own.
Alongside this, we need you to:
- be over 25 years of age
- be able to complete around 6-8 hours of online training and assessment
- successfully undergo all necessary safeguarding checks including DBS and personal references
- agree to Been There’s confidentiality and privacy policy guidelines
- be able to commit to a minimum of six months volunteering with Been There
- have access to a quiet and private environment to complete your online training and deliver one-to-one mentoring sessions (for 1-3 hours per week).
- have a secure internet/data connection in order to access the Been There app
If you are interested in joining our amazing and growing family, then you can apply via our app.
You can contact us via our web page or any of our socials if you need more information.
We are an app-based charity that connects people over 18 with a vetted and trained Mentor (who has also 'been there') to help with body image issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is CPD accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to pay the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to gain professional writing skills and have your named work viewed by thousands? Do you have a passion for great literature or fine art or classical or contemporary music or history or archaeology or something else in the humanities? Do you love to learn about other cultures, their cuisine, customs and language? Do you want to join a vibrant community of writers? Then write for us!
The Cultural Me helps our subscribers learn about the arts and culture the same way they would learn a new language. We are a tech company and are developing artificial intelligence-assisted learning.
We are looking for writers to research and write micro-articles (roughly 300–350 words) on selected subjects, for example, a piece on Tolstoy, or Early Renaissance to Contemporary Art, or Latin American magic realism to Postcolonial Literature, or Sri Lankan culture, or Beethoven, or Film... You will also be involved in editing contributions from other writers.
If you have never written professionally before, then don't worry: all we ask for is a Bachelor’s Degree in the Arts and Humanities. We are also happy to consider you if you have alternative qualifications — provided you can demonstrate specialist subject matter knowledge in one or more areas in the arts and culture (and you love reading). The articles we produce (unlike popular media) are to the best academic standards. The ideal person, therefore, should enjoy writing articles that are well researched yet written in an accessible format suitable for the public at large.
Here is what you can expect from us in return for your voluntary work:
- Detailed and friendly, one-to-one editorial feedback on almost every line you write.
- How to write for a busy mainstream reader: developing a story.
- A language and style guide reflecting modern trends in mainstream media.
- The chance to develop a deeper understanding of the arts, history, philosophy...
- Publication of your work to a global audience on a fast-growing platform.
- Providing a link to your writing portfolio to include in your CV.
- An (optional) fun-filled drop-in Video Meeting every Friday to meet fellow writers and to contribute to fun initiatives including Poetry Challenge (see poster on 'About the Company').
In addition, if you provide The Cultural Me as a reference for a potential job, we will provide a personalised reference based on your portfolio. Our writers have secured jobs with organisations such as the Red Cross, Kobalt Music, Oxford University Museums, amongst others.
This is a brilliant opportunity for someone with a passion for the arts and culture to join a community on a worthy mission. If you love the idea, then please email Gemma by clicking on ‘Apply’ and writing a short covering letter explaining what you like about the role.
COMMENTS FROM OUR WRITERS
Claire Woods — MA Creative Writing, Open University
‘The editors have a keen eye for detail, and I’m learning so much already!’
Florence Gildea — MPhil Sociology, University of Cambridge
‘The level of support, the attention to detail and the encouragement I experienced while writing for The Cultural Me was absolutely unprecedented in all my years of writing. Editing is an underappreciated skill these days, as people are keen to publish content as quickly as possible. It is a testament to the commitment of the Editors at The Cultural Me for producing resources of the highest quality that they put so much time and effort into working with writers like me. I felt both stretched and valued.’
Zoe Willis — BA French and German, University of Bristol
‘Working on The Cultural Me micro-articles really made me interrogate what I was writing, making sure the subject was absolutely clear for those reading it. At university you are never told to examine each sentence as to how it fits in with your argument.’
Elise Czyzowska — BA English Literature & Language, University of Oxford
‘Writing for The Cultural Me has allowed me to continue practising my analytical reading from university, and given me the opportunity to share my thoughts on the literature I know and love.’
Nicholas Benton — BA English Literature, University of Sheffield
‘The Cultural Me provided me with a detailed commendatory reference that helped me secure a place on a master’s degree at the University of Birmingham.’
Tom Mackinnon — BA History of Art, University of Cambridge
‘Since starting to write for The Cultural Me, I’ve actually learnt a lot about writing for mainstream readers. At the same time, I really enjoy being able to keep in touch with the topics I love. I do recommend this experience to anyone wanting to pursue a career in writing, curation or education.’
SAMPLE MICRO-ARTICLES
Please see the attachment.
SAMPLE WRITER PROFILES
Ugne — https://thecultural.me/people/Ugne-Civilyte-109496
Isabella — https://thecultural.me/people/Isabella-Barber-109388
Rami — https://thecultural.me/people/Rami-Barhoumi-109470
Judith — https://thecultural.me/people/Judith-Kuthy-109397
Ashly — https://thecultural.me/people/Ashly-Cork-109382
Christina — https://thecultural.me/people/Christina-Apostolidou-109357
Katerina — https://thecultural.me/people/Katerina-Koukouthaki-109393
Satkartar — https://thecultural.me/people/Satkartar-Chaggar-109383
To demystify and to bring to life the scholarly humanities for practical use.
The client requests no contact from agencies or media sales.
About BelEve UK
BelEve engages with girls and young women to support them in gaining skills, confidence, and self-belief to fulfil their potential, despite barriers in their lives that might suggest otherwise.
Through carefully crafted programmes, mentoring, events, and campaigns, bringing individuals and groups together helps to motivate them, reduce isolation, combat differences, and build strength across communities from the girls who are at the centre of these. Through the programmes, beneficiaries improve their social mobility, as well as their life and career prospects.
About the Role
We are seeking an experienced Chair who can lead our Board and support our Chief Executive to drive our charity’s long-term success, sustainability, and impactful growth.
Our new Chair will be an ambitious and visionary leader with a strong track record of governing complex organisations through change.
We are open to your professional background if you bring effective governance experience, strategic thinking and a good understanding of issues affecting the lives of girls and young women.
We are looking for a Chair with experience and expertise in the following areas:
- Experience of being a Chair
- Track record of relationship building, with stakeholders, partners, decision-makers, team, and Board
- Governance and organisational leadership experience
- Experience in creating strong partnerships with stakeholders and successfully influencing decision-makers
- Understanding of risk management and mitigation
- Ability to encourage positive change and innovation where appropriate.
- An understanding of the key challenges the organisation aims to tackle from issues impacting various communities of young women and girls
- Extrovert, Fun, Dynamic, and Engaging
- Values Led
For more information, please access the attached recruitment pack, our contact information can be located there.
How to Apply
If this role is of interest, please submit your CV and supporting statement via the link below.
Your statement should be up to 2 pages long (no more than 900 words), addressing the following statements:
- Please outline your demonstrable commitment to BelEve UK's mission and purpose and your motivation for applying.
- Detail your previous experience and capabilities which you believe make you suitable for this Chair role.
Closing Date: Sunday 19th May 2024 at 23.59hrs
Our Commitment
BelEve is an equal opportunities employer and welcomes applications from people from all sections of the community. We would like to encourage applicants from black, Asian, and Minority Ethnic backgrounds and those with disabilities.
BelEve is a girl-focused charity with a mission to empower girls to become leaders of their world.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Become a GamCare Online Peer Supporter
Make a difference by using your own experiences
For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.
We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.
Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.
We believe that peer support is essential in the recovery journey. It provides:
- Shared understanding
- Reduces stigma
- A non-judgemental environment
- Practical insights and tools
- Continued motivation and hope
Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.
Training
A comprehensive training programme will be delivered by our Lived Experience Volunteering team to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:
- Safeguarding
- Motivational interviewing
- Facilitation skills
Role Responsibilities
Online Peer Supporters will:
- Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
- Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
- Facilitate discussions via our online support services, including:
Email – you will be paired with an individual for regular email correspondence (up to 3 emails per week for 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users
- Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
- Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.
What can I expect from GamCare?
In return, GamCare will:
- Provide a full, comprehensive induction and training programme
- Give you access to a dedicated Volunteer Coordinator
- Offer and arrange 1:1 and group supervision
- Fully support your own wellbeing and recovery journey
- Give ongoing training and development opportunities
- Provide access to some internal job opportunities within our services team
- Provide a reference after 3 months of regular volunteering
Role Requirements
For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).
We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.
This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.
For full role requirements, please see the Role Profile on our website.
Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.
Availability & Commitment
We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.
Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.
Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You will be supporting older people through weekly visits to their home. The role involves providing short term (6-8 weeks only) practical support (no personal care) to vulnerable adults.
· Support can include low level support such as having a cup of tea and a chat, light shopping, light snacks.
· Support with companionship and support to rebuild confidence to regain or develop independence.
Some clients may require additional support for tasks such as digital inclusion which volunteers (if they want to be) can be trained to provide.
We are particularly looking for volunteers in Worthing, Crawley, Horsham, Bognor, Chichester and Mid Sussex but please feel free to apply wherever you live in West Sussex.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for Volunteers based in either:
Gloucester, Bristol., South Wales, Devon, Somerset, Hertfordshire and Leicester.
To help run our family hubs, where tasks involve making refreshments and interacting with families.
Help with fundraising events: include selling raffle tickets, helping at the charity awaremeness stand, talking to people etc.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about law, policy, and effective communications? Statewatch, a small team dedicated to promoting civil liberties and human rights through research, reporting and analysis, is seeking a motivated volunteer to assist in our efforts to make legal and political information accessible to all.
Terms
Time commitment: Approximately 2-3 hours per week, including a 1/2 hour check-in with the communications worker, for a 3-month period (with the possibility of extension).
Starting date: Immediately.
Compensation: This is an unpaid volunteer position.
Location: Remote
About Statewatch
Statewatch produces and promotes critical research, policy analysis and investigative journalism to inform debates, movements and campaigns on civil liberties, human rights and democratic standards. We began operating in 1991 and are based in London.
Our vision: An open Europe of democracy, civil liberties, personal and political rights, free movement, freedom of information, equality and diversity.
Our mission: To monitor, analyse and expose state activity that threatens civil liberties, human rights and democratic standards in order to inform and enable a culture of diversity, debate and dissent.
About the position:
In this role, you will work closely with the communications specialist to conduct the following.
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Archive review and cataloguing:
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Review Statewatch's archive of work, including reports, articles, and publications.
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Identify content with continued relevance based on ongoing policies or contemporary issues.
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Catalogue relevant content by both topic/context and type of relevance (e.g., policy implications, historical insights).
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Organise the catalogued content for easy reference and retrieval.
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Social media messaging:
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Draft ideas for social-ready messaging in various length by distilling relevant information from the catalogued content.
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Assist with translating legal and political language into accessible and accurate information suitable for social media platforms.
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Ensure messaging aligns with Statewatch's mission and messaging guidelines.
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Language guide development:
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Identify key terms and phrases commonly used in Statewatch's external messaging.
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Research and provide guidance on the relevance and appropriateness of certain statements or terminology.
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Assist with developing a language guide for discussing specific topics, including examples and explanations.
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Collaborate with Statewatch team members to ensure consistency and accuracy in messaging.
Key results
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Catalogued archive of relevant content, organised by topic/context and type of relevance.
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Social media messaging templates and content suitable for various platforms.
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Comprehensive language guide for discussing specific topics, including examples and explanations.
About you
We are looking for someone who:
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Has an understanding of legal and political language, with an interest in translating complex concepts into accessible information.
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Research and analytical skills.
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Is proficient in written communications in the English language
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Interest in the political and social context in which Statewatch operates
Benefits:
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Gain hands-on experience in legal research, policy analysis, and accessible communications.
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Work closely with a dedicated team passionate about civil liberties and human rights.
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Make a meaningful contribution to Statewatch's mission of promoting transparency, accountability, and democratic standards.
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Develop valuable skills in communication, research, and advocacy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!
What is a Divisional Secretary?
The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.
What would you be doing?
- Acting as the first point of contact for SSAFA in the local area
- Taking enquiries from potential clients and potential volunteers
- Matching new clients to available caseworkers
- Supporting caseworkers, particularly new volunteers
- Working with the local publicity officer to promote SSAFA locally.
- Providing reports to the local SSAFA branch and to SSAFA’s Central Office
- Maintaining accurate records on our on-line case management system
- Coordinating SSAFA Visitors and Helpers (if applicable)
- Organising local meetings to keep all volunteers up to date with the latest training and information.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses
- Local induction
- Support from the branch secretary.
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No*
*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
Remote Family Support Volunteer – Live Chat
We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.
Organisational values:
Mission: We build better family lives together.
Vision: Families should have access to active support and understanding.
Values: Trustworthy, Compassionate and Collaborative
Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.
Supervised by: The Shift Supervisor
Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:
·Provide emotional support to family members via our live chat service
·Use the Family Lives support model and tools to provide an empathic responses
·Ensure that all service users receive a high quality experience
·Sign post users to other agencies for information and additional support
·Complete conversation data records
·Alert the shift supervisor to any difficult situations
General: Volunteers should be willing to:
·Attend the relevant volunteer training
·Maintain confidentiality and adhere to the other policies and procedures of the organisation
·Participate in regular support, supervision meetings and learning sessions as agreed
For home based volunteers only:
·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home
·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties
Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.
Location: working remotely from home
You need to be a UK resident
Supervision and Support:
·Supervision during shifts
·Debrief after every shift
·1 to 1 supervision every 6 months
·Staff available outside of shift within office hours
·Annual review
The Benefits of Volunteering:
·Satisfaction in making a real and lasting difference to families who are struggling
·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience
·Being part of a team of Family Lives volunteers and staff
·Personal development
·Opportunities to meet and interact with a wide range of people
·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre
·Flexible hours
Volunteer Person Specification. We are looking for individuals who:
·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role
·Have an ability to respond empathically to emotional content
·Good written and verbal communication
·Have good keyboard skills and IT skills, with a minimum of 50 wpm
·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting
·Have a fluent, descriptive and expressive use of English
·Can remain open minded and non-judgemental
·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures
·Willing to commit to attending regular supervision and support sessions
·Willing to work as part of a team
·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.
Our next training groups are:
June Saturday training dates:
Module 1 – Saturday 8th June
Module 2 - Saturday 15th June
Module 3 – Saturday 22nd June
Module 4 – Saturday 29th June
Module 5 – Saturday 6th July
10am to 2pm
OR
June training dates:
Module 1 – Monday 10th June
Module 2 – Wednesday 12th June
Module 3 – Monday 17th June
Module 4 – Wednesday 19th June
Module 5 – Monday 24th June
10am to 2pm
Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for self-motivated and compassionate individuals to help facilitate our support groups and make a difference to the lives of people affected by cancer.
Support Groups offer those with cancer a chance to share their feelings and experiences in a safe and welcoming environment. Support Group Facilitators listen, provide emotional support and share approved cancer related information.
No special qualifications are needed for this role, but being able to devote time to setting up and maintaining a group is essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting volunteers who enjoy volunteering in their community to help raise the charity’s profile at a local level. Everyone has their own community and we would love to work with people who can share their passion, interest and enthusiasm for Yes to Life with people in their communities who could benefit from our work. The role descritption provides a list of ways you can do this but we are very happy to listen to your suggestions and ideas too. The role is flexible and you can choose how many hours you dedicate to the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for self-motivated and compassionate individuals to help deliver our Helpline service and make a difference to the lives of anyone affected by cancer.
The Helpline offers those with cancer a chance to share their feelings and experiences with someone who has empathy for what they are going through. Helpline Volunteers create a safe and welcoming environment, listen, and provide emotional support and signposting individuals onto further information.
No special qualifications are needed for this role, but access to a telephone in a comfortable quiet setting is essential.
The client requests no contact from agencies or media sales.