Advice, Information Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Marie Curie has over 160 Retail shops across the UK which are full of gifts, clothes and even the odd vintage gem. They are vital to the work we do in raising funds to provide care and support for people living with a terminal illness and their families.
An exciting opportunity has arisen for a volunteer who has a passion for selling online products and has a keen eye for all things unique. This is a key position supporting the work of our retail operations and will help to raise even more vital funds.
As an eBay Volunteer you will be providing invaluable support in the operation of our eBay shop by photographing, listing and preparing items for delivery. Part of the role will be to research items and check their value to ensure we are always achieving the best price. You will also need to respond to any customer queries both by telephone and online.
We are looking for volunteers who have excellent organisational skills and a keen eye for detail. An interest in retail trends and social media would be an advantage but are not essential. Previous customer service experience would be desirable.
We will provide you with all the training you need plus a friendly and fun place to volunteer
Your role will include some of, but is not restricted to, the following tasks:
- Researching and identifying items that could be sold on eBay, including researching the value of products to ensure best price is obtained
- Photographing items and uploading images
- Cataloguing and listing items ready for sale on eBay
- Fulfilling and packing orders
- Posting out orders promptly to the buyer
- Answer any queries from bidders/shoppers both online and via telephone
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our charity shops rely on generous donations made by the public to raise crucial funds for Marie Curie. From clothes, homeware and books, to CDs and DVDs, we sell a wide variety of products.
We are looking for volunteers to help us sort through all these donations, pick out the best items and prepare and sell them to our customers. Without the help of our dedicated volunteers we could not provide our customers with high quality items at affordable prices. This allows us to raise funds so our nurses can continue to provide care to terminally ill people and support for their families.
Your role will include some of, but is not restricted to, the following tasks:
- Sort through donations, being aware of the possibility of a hidden gem and better quality brands
- Prepare items for sale by checking, hanging, steaming, sizing and pricing them
- Work on the shop floor and provide excellent customer service to our shoppers
- Operate the till
- Help out with basic housekeeping to keep the shop clean and tidy
Young Volunteers
Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking passionate and empathetic individuals to join our team as a volunteer Been There mentor. In this online chat-based role, you will have the unique opportunity to make a positive impact on the lives of people struggling with body image issues.
In return, you have the chance to:
- Use your experience to benefit and support someone else
- Make a difference in someone’s life and contribute to changing the current epidemic of body image issues in our society
- Deepen your understanding and skill base with our in-house training course, partnered with The Body Image Treatment Clinic
- Build your communication and interpersonal skills
- Gain confidence and leadership skills
- Share your personal experiences to help others in need
- Flexible working hours
- Attend virtual meetups with other mentors and experts for support and discussion opportunities
- Enjoy being part of the Been There community, and become part of Been There’s incredible journey.
Our requirements:
All mentors must have had personal experience with body image issues, and are now in a position where they feel able to support someone else through their own.
Alongside this, we need you to:
- be over 25 years of age
- be able to complete around 6-8 hours of online training and assessment
- successfully undergo all necessary safeguarding checks including DBS and personal references
- agree to Been There’s confidentiality and privacy policy guidelines
- be able to commit to a minimum of six months volunteering with Been There
- have access to a quiet and private environment to complete your online training and deliver one-to-one mentoring sessions (for 1-3 hours per week).
- have a secure internet/data connection in order to access the Been There app
If you are interested in joining our amazing and growing family, then you can apply via our app.
You can contact us via our web page or any of our socials if you need more information.
We are an app-based charity that connects people over 18 with a vetted and trained Mentor (who has also 'been there') to help with body image issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Our charity shops rely on generous donations made by the public to raise crucial funds for Marie Curie. From clothes, homeware and books, to CDs and DVDs, we sell a wide variety of products.
We are looking for volunteers to help us sort through all these donations, pick out the best items and prepare and sell them to our customers. Without the help of our dedicated volunteers we could not provide our customers with high quality items at affordable prices. This allows us to raise funds so our nurses can continue to provide care to terminally ill people and support for their families.
Your role will include some of, but is not restricted to, the following tasks:
- Sort through donations, being aware of the possibility of a hidden gem and better quality brands
- Prepare items for sale by checking, hanging, steaming, sizing and pricing them
- Work on the shop floor and provide excellent customer service to our shoppers
- Operate the till
- Help out with basic housekeeping to keep the shop clean and tidy
Young Volunteers
Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.
About Us
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our charity shops rely on generous donations made by the public to raise crucial funds for Marie Curie. From clothes, homeware and books, to CDs and DVDs, we sell a wide variety of products.
We are looking for volunteers to help us sort through all these donations, pick out the best items and prepare and sell them to our customers. Without the help of our dedicated volunteers we could not provide our customers with high quality items at affordable prices. This allows us to raise funds so our nurses can continue to provide care to terminally ill people and support for their families.
Your role will include some of, but is not restricted to, the following tasks:
- Sort through donations, being aware of the possibility of a hidden gem and better quality brands
- Prepare items for sale by checking, hanging, steaming, sizing and pricing them
- Work on the shop floor and provide excellent customer service to our shoppers
- Operate the till
- Help out with basic housekeeping to keep the shop clean and tidy
Young Volunteers
Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Our charity shops rely on generous donations made by the public to raise crucial funds for Marie Curie. From clothes, homeware and books, to CDs and DVDs, we sell a wide variety of products.
We are looking for volunteers to help us sort through all these donations, pick out the best items and prepare and sell them to our customers. Without the help of our dedicated volunteers we could not provide our customers with high quality items at affordable prices. This allows us to raise funds so our nurses can continue to provide care to terminally ill people and support for their families.
Your role will include some of, but is not restricted to, the following tasks:
- Sort through donations, being aware of the possibility of a hidden gem and better quality brands
- Prepare items for sale by checking, hanging, steaming, sizing and pricing them
- Work on the shop floor and provide excellent customer service to our shoppers
- Operate the till
- Help out with basic housekeeping to keep the shop clean and tidy
Young Volunteers
Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.
About Us
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Our charity shops rely on generous donations made by the public to raise crucial funds for Marie Curie. From clothes, homeware and books, to CDs and DVDs, we sell a wide variety of products.
We are looking for volunteers to help us sort through all these donations, pick out the best items and prepare and sell them to our customers. Without the help of our dedicated volunteers we could not provide our customers with high quality items at affordable prices. This allows us to raise funds so our nurses can continue to provide care to terminally ill people and support for their families.
Your role will include some of, but is not restricted to, the following tasks:
- Sort through donations, being aware of the possibility of a hidden gem and better quality brands
- Prepare items for sale by checking, hanging, steaming, sizing and pricing them
- Work on the shop floor and provide excellent customer service to our shoppers
- Operate the till
- Help out with basic housekeeping to keep the shop clean and tidy
Young Volunteers
Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.
About Us
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Coping with a diagnosis of a terminal or life-limiting illness involves painful feelings, coming to terms with loss and making adjustments in life.
We are looking for volunteers to offer emotional and/or bereavement support either in a group setting through facilitation of support groups, or on one to one individual basis. You will be helping people to explore their feelings and adapt to their new life after a diagnosis or the death of a loved one.
This role is supporting patients and families who are over 18 only.
Your role will include some of, but is not restricted to, the following tasks:
- Provide emotional and/or bereavement support either in the hospice, in a small group setting, over the phone or at the person’s home, according to local resources.
- Actively listen to clients and explore their feelings around the diagnosis/loss with empathy
- Pass on appropriate information to your line manager.
- Complete appropriate documentation as required in line with our confidentiality (service user) policy.
- Assist staff in the Patient and Family Support team when necessary
- Adhere to hospice record keeping procedures
- Assist with other related tasks when necessary
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our charity shops rely on generous donations made by the public to raise crucial funds for Marie Curie. From clothes, homeware and books, to CDs and DVDs, we sell a wide variety of products.
We are looking for volunteers to help us sort through all these donations, pick out the best items and prepare and sell them to our customers. Without the help of our dedicated volunteers we could not provide our customers with high quality items at affordable prices. This allows us to raise funds so our nurses can continue to provide care to terminally ill people and support for their families.
Your role will include some of, but is not restricted to, the following tasks:
- Sort through donations, being aware of the possibility of a hidden gem and better quality brands
- Prepare items for sale by checking, hanging, steaming, sizing and pricing them
- Work on the shop floor and provide excellent customer service to our shoppers
- Operate the till
- Help out with basic housekeeping to keep the shop clean and tidy
Young Volunteers
Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.
We resreve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Why we need your help
Coping with bereavement involves painful feelings, coming to terms with loss and making adjustments in life. We are looking for a volunteer counsellor to provide counselling support to relatives, carers and friends of patients who are terminally ill or who have died. We are looking for volunteer qualified and trainee counsellors to provide counselling support to individuals impacted by terminal illness.
What we need you to do
Your role will include some of, but is not restricted to, the following tasks:
- Provide 2-4 counselling sessions per week for in-patients, day services and community services
- Identify when the level of support may be beyond the scope of counselling and that other professional help may be needed
- Identify and agree desired outcomes with the person being counselled and how these will be reviewed / achieved
- To be supervised by a qualified external supervisor
- Provide statistical records on a weekly basis to the hospice administration team
- To follow Marie Curie policies, standards and procedures
What skills or experience do you need?
- Diploma in Counselling from a recognised body or a final year student working towards this
- The ability to deal sensitively with people facing or experiencing loss
- To be emotionally balanced and self-aware as this is a demanding role
- To keep up-to-date with professional developments in counselling and specialist palliative care
- An understanding of the importance of confidentiality and the actions required when working with people who may at risk to themselves or others
- Supervision from an external supervisor and an ability to raise any concerns quickly
- A sense of humour
What we can offer you
- An excellent opportunity to build on your skills in a charity environment
- An induction, training, support and supervision in your role
- Agreed reasonable out-of-pocket expenses
What we ask of you
- To provide two references from non-family members and other relevant documents related to the role
- To keep to all the charity’s policies and guidelines
- To complete an induction and any training related to the role
Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about mental health support and peer advocacy? Do you possess financial expertise and a desire to make a difference in the lives of others? If so, we invite you to become our Treasurer/Finance Trustee at The Anthony Seddon Fund!
At The Anthony Seddon Fund, we are dedicated to providing a safe and supportive space for individuals to connect, share experiences, and receive peer-driven mental health support. Our mission is to empower individuals on their journey towards mental wellness, and as Treasurer/Finance Trustee, you will play a crucial role in ensuring the financial health and sustainability of our organisation.
Why Join Us?
· Meaningful Impact: Your financial oversight will directly contribute to the continued growth and effectiveness of our peer support programmes, positively impacting the lives of those we serve.
· Flexible Commitment: With an approximate time commitment of 8-10 hours per month, this role offers flexibility to accommodate your schedule while still making a significant difference in our organisation.
· Collaborative Environment: Work alongside dedicated peers and volunteers who share your passion for mental health advocacy and support.
Key Responsibilities
· Financial Management: Oversee the financial operations of The Anthony Seddon Fund, including budgeting, financial reporting, and fiscal planning.
· Budget Oversight: Collaborate with the Board of Directors to develop and monitor annual budgets, ensuring alignment with our mission and strategic goals.
· Fundraising Support: Assist in developing fundraising strategies and initiatives to support our programmes and services, including grant applications and donor stewardship.
· Compliance and Governance: Ensure compliance with financial regulations and best practices for nonprofit organisations, providing guidance on financial policies and procedures.
Qualifications
· Financial Expertise: Demonstrated experience in financial management, accounting, or related fields.
· Commitment: Willingness to dedicate approximately 8-10 hours per month to fulfil the responsibilities of the role.
· Team Player: Strong interpersonal skills and the ability to collaborate effectively with fellow trustees, staff, and volunteers.
· Passion for Mental Health: A genuine commitment to our mission of promoting mental wellness and peer support.
How to Apply
If you are ready to contribute your financial expertise to support our peer-driven mental health initiatives, we would love to hear from you! Please submit your resume and a brief statement of interest outlining your relevant experience and why you are passionate about joining our team.
Join us in making a difference in the lives of individuals living with mental health challenges! Together, we can create a community of support and empowerment.
To provide a safe space that promotes social interactions and support networks to aid prevention, recovery and management of any mental health issue
The client requests no contact from agencies or media sales.
We are hiring! Trustee vacancy
- Time Commitment: typically, 4 hours per month, for a term of 3 years (initial 12-month period)
- Location: Board meetings are held 4 times per year, and we work to find times that are accessible for Board members, which could include evenings and weekends. We meet twice a year in person in Oxford, and twice a year via Teams
- Renumeration: this is a voluntary role and reasonable travel expenses will be reimbursed
About Us
An independent charity, The Centre for Sustainable Healthcare (CSH) has been leading efforts to incorporate the values of environmental sustainability into the health sector since its establishment in 2008. Our work is underpinned by CSH’s Principles of Sustainable Clinical Practice: prevention; patient empowerment; lean care systems; low carbon alternatives.
CSH has a particular focus on:
- engaging those on the front line of patient care and promoting the concept of ‘sustainable clinical practice’
- enabling the use of the natural environment at NHS settings to be used as ‘nature-based solutions’ in healthcare.
As a trustee of our charity, you will have the opportunity to make a meaningful difference in shaping our organisation's future direction. The Board culture is friendly and lively, with an openness to creative ideas and input. There is a focus on core mission and values to inform decision making processes. The meetings will be focused, effective and inspiring, and led in line with CSH’s overarching aim to transform healthcare for a sustainable future. The Board values diversity and welcomes applicants from a range of backgrounds.
About You
We particularly welcome new trustees who could bring skills and experience in financial management or legal and IP transfer. Though please do not be put off from applying if you do not have any of these skills or if you have never been a Trustee before.
How To Apply
For an informal conversation about the opportunity, please contact us.
To apply, please send an up-to-date CV (or Linkedin profile) and simple covering letter answering two questions:
- why you’re interested in supporting CSH
- what you hope to bring to the Board
Or if you prefer to record your cover letter, verbally or with video, that’s also welcomed. Please contact us if you have any other accessibility needs or if you would like help with applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Our charity shops rely on generous donations made by the public to raise crucial funds for Marie Curie. From clothes, homeware and books, to CDs and DVDs, we sell a wide variety of products.
We are looking for volunteers to help us sort through all these donations, pick out the best items and prepare and sell them to our customers. Without the help of our dedicated volunteers we could not provide our customers with high quality items at affordable prices. This allows us to raise funds so our nurses can continue to provide care to terminally ill people and support for their families.
Your role will include some of, but is not restricted to, the following tasks:
- Sort through donations, being aware of the possibility of a hidden gem and better quality brands
- Prepare items for sale by checking, hanging, steaming, sizing and pricing them
- Work on the shop floor and provide excellent customer service to our shoppers
- Operate the till
- Help out with basic housekeeping to keep the shop clean and tidy
Young Volunteers
Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.
About Us
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Coping with a diagnosis of a terminal or life-limiting illness involves painful feelings, coming to terms with loss and making adjustments in life.
We are looking for volunteers to offer emotional and/or bereavement support either in a group setting through facilitation of support groups, or on one to one individual basis. You will be helping people to explore their feelings and adapt to their new life after a diagnosis or the death of a loved one.
This role is supporting patients and families who are over 18 only.
Your role will include some of, but is not restricted to, the following tasks:
- Provide emotional and/or bereavement support either in the hospice, in a small group setting, over the phone or at the person’s home, according to local resources.
- Actively listen to clients and explore their feelings around the diagnosis/loss with empathy
- Pass on appropriate information to your line manager.
- Complete appropriate documentation as required in line with our confidentiality (service user) policy.
- Assist staff in the Patient and Family Support team when necessary
- Adhere to hospice record keeping procedures
- Assist with other related tasks when necessary
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.
What is a caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.