Advice, Information Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Lead Volunteer Role Description
- To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office.
- Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.
- To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.
- Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.
- To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.
- To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.
- To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format. If alternative methods of collecting stats are used, to ensure that the team are all using the same method.
- To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.
- To assist with the recruitment interviews and induction of new Volunteers.
- Responsible for the support of new Volunteers and their final sign off. Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.
- To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.
- To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.
- To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.
- To provide local information for the Helpline Court Information Sheet when requested.
- To ensure the team follow the practices of the court and work in partnership with the court staff.
- To forward any testimonials about the support provided by our volunteers to the CCSS office.
- Responsibility for maintaining the stock of CCSS leaflets.
- Organise cover for themselves when they are on holiday or need to take time off.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
It is important that volunteers are quite local so there are no travel problems if someone was needed for just half a day on occasion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Healthwatch Wandsworth - ‘Enter and View’ Community Researcher
Healthwatch Wandsworth is looking for volunteers who are interested in community research and being part of the Enter and View team.
The role of Healthwatch is to work with the local community and users of health and social care services to ensure that these services are responsive to local needs and delivered to a high standard. We plan visits to services and talk directly to clients and users about their experiences. This is fed back to the managers of the service and we follow up on any actions that may be taken in response to our findings.
One of the ways that Healthwatch can contribute is through its' legal powers to `Enter and View` premises such as hospitals, day care centres, or residential homes to observe the quality of care and to speak with patients, service users and carers.
We need volunteers who, through their work, volunteering, or personal experience, understand health and care services. We particularly welcome people who have personal experience of using services and reflect Wandsworth's diverse population.
Healthwatch Wandsworth's authorised representatives on the Enter & View team will be provided with clear guidelines about the premises they are going to visit, the purpose of the visit, and the reporting arrangements. Relevant training and support will also be offered.
As an ‘Enter and View’ Community Researcher you will
· Take part in an induction process.
· Attend training/briefing sessions.
· Visit health and care premises such as hospital wards, GP surgeries or day centres on a pre-arranged basis.
· Talk to the service users and staff that you meet on the premises and document their views.
· Observe and record what you notice.
· Undertake work face to face with members of the public, occasionally it may be over the telephone or an online meeting.
Essential Role Criteria
· Aged 18 or over.
· Knowledge of health and social care services, either through work, volunteering, or personal experience.
· Excellent inter-personal skills, tact and diplomacy.
· The ability to communicate effectively and respectfully with a wide range of people from diverse backgrounds.
· Ability to listen to what people are saying and reflect these in notes and reports in a non-judgmental way.
· Ability to travel to various locations in Wandsworth (expenses will be reimbursed).
· Commitment to equality, diversity and inclusion
Benefits
· Travel expenses reimbursed
· Learn more about how health and social care services are run.
· The opportunity to help Healthwatch Wandsworth make a difference to health and social services in the local area.
· Your voice can represent your community to health and social care providers.
· The opportunity to acquire new skills, refine old ones, and increase your experience and confidence in things such as community interviews, analysing information, and writing reports.
· The opportunity to meet new people and enjoy new experiences.
· You will be able to update your CV and use your experience with Healthwatch to seek work in health and social care or other fields of employment.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overview
Healthwatch Greenwich aims to provide a befriending service to support individuals in need of companionship and emotional support.
Our befriending service will pair clients with volunteers who will talk to them for up to an hour each week. This could be face to face, by telephone, or online.
Befrienders will signpost clients to wider activities as appropriate.
What You'll Do:
· You will be working closely with the Volunteer Coordinator to:
· Offer face-to-face, phone, or virtual befriending support for up to one hour per week for three months.
· Write befriending updates after each meeting.
· Collect demographic information.
· Attend monthly support sessions.
What You'll Learn:
· How to improve your communication skills.
· How to use active listening.
· How to find activities for clients.
· How to write client updates and gather demographic data.
We offer a comprehensive induction and training to support you to carry out this role please note all volunteers undergo reference and DBS checks.
The client requests no contact from agencies or media sales.