Volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
- Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
- Attending events as a key SSAFA representative.
- Providing timely reports and information to SSAFA’s central office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
- Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
The skills you need
- Motivating leadership with an ability lead a team of volunteers.
- Friendly and approachable
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
- Support and friendship from your local SSAFA branch and the wider SSAFA community.
- Use your skills, knowledge, and life experience to benefit others.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About nurtureuk
At nurtureuk, we believe that every child and young person deserves to feel safe, understood and supported to flourish at school, emotionally, socially, and academically. But for many, school can be a difficult place, especially for those who’ve experienced trauma, adversity or unmet emotional needs.
For over 50 years, we’ve been pioneers in nurturing approaches to support social emotional development, using a tried-and-tested framework that helps children and young people build the confidence, resilience, and sense of belonging they need to succeed in education and in life.
Our work transforms school environments so that they are truly inclusive, supportive and safe spaces. We train teachers and school leaders, and deliver evidence-based programmes that strengthen wellbeing across whole school communities, as well as improving attendance and reducing exclusions- because the children enjoy being in school!
At the core of our work is the Boxall Profile®, our unique, award winning and Department for Education recommended assessment tool. It helps teachers understand what lies behind a child’s behaviour; the hidden emotional needs, the gaps in development, the things a test score could never show. By shining a light on what each child needs to feel secure, the Boxall Profile empowers educators to respond with empathy, not punishment, and to nurture every child’s potential.
Behind every report and dataset is a story:
A child who finally feels safe and excited to walk into class.
A teacher who sees progress and growth where there used to be only frustration.
A family who begins to believe that things can get better.
By joining us as a Volunteer Grant Support Officer, you’ll be helping make these stories possible, securing the funds that enable us to reach more schools, support more teachers, and change more children’s lives.
See our attached evidence brochure to learn more about the impact our work has.
The Role
We are seeking a passionate and skilled volunteer grant writer to help us increase our capacity to apply for funding from trusts and foundations.
You’ll work closely with the Income Generation staff in our Income and Partnerships team to research potential funders, write compelling proposals, and help us build long-term relationships that sustain our impact.
Key responsibilities include:
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Researching new funding opportunities aligned with nurtureuk’s mission and programmes
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Writing persuasive, high-quality funding applications and accompanying documents
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Maintaining a pipeline of opportunities and tracking application progress
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Helping to build a library of core fundraising materials and case studies
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Utilising our bank of supporting evidence, data and testimonials to strengthen proposals
About You
We’d love to hear from you if you’re:
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An excellent writer who enjoys crafting persuasive and engaging text, ideally with previous experience of writing successful grant or funding applications
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Organised, proactive and detail-oriented
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Confident researching and interpreting funders’ criteria
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Able to work collaboratively and independently
Desirable (but not essential):
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Familiarity with the UK charity funding landscape
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Experience in education, wellbeing, or social impact sectors
What You’ll Gain
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A chance to make a tangible impact on children’s lives across the UK
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The opportunity to develop or deepen your fundraising and bid-writing experience
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Insight into how a national education charity operates
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Optional free Boxall Profile training (1 day training worth £225 exc. VAT)
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Optional free Nurture Group training (3 day course worth £699 exc. VAT)
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Support from an experienced and friendly team
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Flexibility: You can volunteer remotely, at times that suit you
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Reimbursement for any agreed expenses
Time Commitment
Approx. 3–6 hours per week, with flexibility around other commitments.
Regular remote catch-ups with the nurtureuk team and fellow volunteers.
Applications will be reviewed on a rolling basis. For an informal chat, please contact Louisa on the email address supplied in the 'apply' area.
The client requests no contact from agencies or media sales.
Join the Largest Deployments Programme in the World!
Throughout the year, our Reachers travel overseas to gain an in-depth, on-the-ground understanding of what it takes to deliver aid amidst humanitarian crises. You’ll learn transferable skills such as fundraising, communication, and how to be both a team-player and a great leader. You’ll develop grit, resolve, resilience, and compassion, while gaining an insight into how NGOs work. One thing’s for sure, a Reach Deployment can change your life forever.
The minute you sign up to Reach, you become known as a ‘Reacher’ who is part of the Human Appeal family. We’ll support you every step of the way, from helping unlock your fundraising potential to developing your leadership skills. Expect one-to-one fundraising guidance, regular online meetings and coaching, leadership training seminars, and life-changing overseas missions. If you want to serve humanity on a global scale and raise vital funds, your journey starts here
The deployment journey has 3 important steps
After signing up and deciding upon the country you want to visit, the first step of your journey will be fundraising. Each country has its own fundraising target – please see below. Remember, you have as much time as you need to raise funds. Plus, what’s so unique about a Reach Deployment is that we don’t ask for a registration fee.
Briefing
Whether conflict or climate-related, humanitarian crises zones face the same challenges: a deteriorating infrastructure and lack of access to food, safe water, healthcare, sanitation facilities and shelter. Before you travel, you will receive a full briefing on the humanitarian situation. We’ll cover information such as what to pack, itinerary and flight information, and provide mandatory safeguarding training to protect our beneficiaries. We’ll also answer any questions you may have.
Deployment
This once-in-a-lifetime experience allows you to spend time with the people we support and see, first-hand, the real, tangible difference that humanitarian aid delivery can make, and understand the challenges faced by those living in harsh conditions.
This is a non paid role, open to applicants from any location worldwide
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for compassionate and knowledgeable professionals in the gaming industry to mentor a young person living with long-term illnesses.
What will you be doing?
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Run mentoring sessions online to support a young person back into university
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Offer advice and insights related to game and character design or animation through tailored sessions
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Help the young person explore potential career paths in the gaming and animation industries
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Share your own experiences and knowledge to inspire and motivate.
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Adhere to safeguarding policies and report any concerns to BFUK
What are we looking for?
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Expertise in gaming industry: Profound knowledge and experience in the gaming industry preferably in areas like character design.
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Mentoring and Communication: Ability to mentor effectively, offering guidance and support to a young person with clarity and empathy.
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Flexibility and Commitment: Willingness to commit to 5-6 months of 1-hour sessions
What difference will you make?
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By volunteering as a Mentor, you’ll play a vital role in empowering a young person to take control of their health and future, helping them to achieve their goals despite the challenges they face.
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We take children on voyages as readers and writers. Volunteer with us to join the adventure!
Who are Literacy Pirates?
Through our term-long after-school programmes, we develop the literacy, confidence and perseverance of children aged 9-13 who are falling behind in school and have fewer opportunities in their personal lives, so that they can succeed at school and beyond.
Children join us on our Virtual Ship once a week to practise their reading and writing. By welcoming them into our joyful spaces, publishing their work in the real world, and celebrating everything they do, we develop their literacy, confidence and perseverance.
What does a Volunteer do?
As a Volunteer Crewmate, your role is to join our online sessions and help children practise their reading and writing in small groups by providing constant encouragement, positivity and celebration of their achievements.
Sessions are led and managed by staff, which means your time is solely focused on supporting the children in breakout rooms.
You will:
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Receive full training.
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Gain experience working with children and leading small groups online.
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Develop your communication, leadership, problem-solving and digital skills.
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Take part in games and have fun.
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Be invited to virtual celebration events with the children to see the difference that you’ve made.
We offer employment references, for volunteers who have fulfilled their commitment of 12 sessions with us.
What are we looking for?
We ask volunteers to give just three hours per month, although you are welcome to volunteer as frequently as you like!
Sessions run every weekday during term time from 3:45 to 6:15 p.m. and you will have the flexibility to select which sessions you would like to attend. Please note, we do not run sessions during half terms or the Christmas, Easter and Summer holidays.
No experience is required to become a volunteer – just a desire to help children develop their reading and writing skills! Full training is provided.
All we ask is that you:
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Are aged 16+
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Must be a UK resident
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Complete a criminal background check (we cover the cost of this)
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Have access to a laptop or desktop computer with a working webcam and microphone (mobile devices are unsuitable for this role)
We develop the literacy, confidence and perseverance of children who are falling behind in class and have fewer opportunities in their personal lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a way to give back to your community? We are seeking organised, compassionate individuals to be the welcoming heart of our Hub. If you have a friendly smile, are well orgabnised and are looking for a reception based role, this could be for you.
BACKGROUND:
- The Cardinal Hume Centre works to prevent and tackle youth and family homelessness, we:
- Provide a home to 39 young people
- Offer support to local children and families at risk
- Help families keep or find a stable home and manage their money
- Mentor people to find work or training
- Help people secure their legal right to remain in the UK and access homes, work and benefits.
Last year we helped over 1200 people including nearly 600 families and 230 children and young people. Our aim is to tackle homelessness, poor housing and poverty at a young age and break its cycle into later life. We want to see the value in each individual and nurture potential, helping young people and families to thrive.
The Centre prides itself on its welcome and person-centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy.
OUR PEOPLE - We believe each person matters:
Our clients guide everything we do. We’re here to help children, families and young people experiencing or at risk of homelessness, or clients who have urgent needs that can be met at the Centre and not elsewhere.
We seek to develop trusting relationships with our clients. We rely on them to help us improve and develop our services, so we include them wherever possible in our work.
Our staff and volunteers:
Our staff and volunteers are diverse in their backgrounds, and their skills and experience. Many have lived experience of the challenges our clients face. We are proud of our warm welcome and our team’s commitment to support people facing disadvantage to escape the cycle of poverty and homelessness.
The HUB on Medway Street is the main entrance for clients who wish to access the services on offer. Staff in the Hub can provide level 1 advice on housing and welfare rights and for more complex cases, can refer clients to one of our other services, such as housing, welfare rights, immigration, employment and learning, and family services.
Summary of Role.
You will be supporting a team that is helping people from the local community, who are vulnerable and facing disadvantage, including; homeless young people, people living in insecure accommodation or at risk of losing their housing, low-income families with young children, unemployed people, refugees and migrants. (further details below)
Your presence supports the smooth running of the Centre and increases the team’s capacity to see and help more people.
This role is in the heart of the organisation where you will meet people of all backgrounds and learn how a community organisation responds to local need.
What will you be doing?
- Answering the intercom and buzzing clients in when they arrive
- Welcoming clients to the Centre, signing them in and out of the building calling the staff member to tell them that their client has arrived
- Registering new clients and booking an appointment with the Assessment team
- Assisting with the collection and distribution of client mail
- Administrative support to services, such as, photocopying or scanning documents for service teams and emailing them to relevant staff member
- Printing off and posting out letters to clients
- Possibility of assisting with benefit claims/forms
Other tasks that can be undertaken during quieter periods:
- Assisting clients and staff with phone calls if volunteer speaks a needed language
What are we looking for?
- You will be a confident and patient person with a professional and friendly manner and able to remain calm under pressure
- Some experience of customer service or dealing with a diverse range of people desirable
- Good listening skills
- An ability to communicate well and with confidence when handling enquiries
- Some IT skills useful
- A non-judgemental attitude towards people’s problems in their lives
What is the time commitment?
We are seeking someone for one day a week on a Thursday or Friday from 9.30am to 3pm, with an hour lunch break at 1pm. We are looking for a commitment of 6 months, which sounds like a long time, but there’s lots to learn and volunteers find this goes very quickly!
How will you be supported?
You will be supported by the Advice and Assessment team
You will be offered regular supervision and a staff member will be present in the Hub whilst you are on duty
You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel and contribution to lunch up to £6.
Recruitment Procedure
Apply> Informal interview> Reference and DBS checks> Trial period
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.