Environment volunteer volunteer roles

GMRC is looking for Group Support Volunteers to help facilitate safe, welcoming spaces where survivors can share experiences, develop confidence, and access peer support. 

As a Group Support Volunteer, you may: 

• Support facilitators during group sessions. 

• Help create a welcoming and inclusive environment. 

• Assist with practical arrangements and administration. 

• Encourage respectful participation and engagement. 

We're looking for people who: 

• Are empathetic, patient, and supportive. 

• Work well as part of a team. 

• Have strong interpersonal skills. 

• Are committed to GMRC's mission and values. 

What you'll gain: 

• Comprehensive training. 

• Ongoing support and supervision. 

• Experience within a leading specialist charity. 

• The opportunity to help create supportive communities for survivors.

Every conversation matters- Help us build communities, support survivors and create change across Greater Manchester

Volunteer roles are open to women only. This is a lawful occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service being provided to women survivors of rape, sexual violence and abuse.

Applicants must be aged 21 or over, be able to commit to the required training and volunteer hours, and share GMRC's commitment to a trauma-informed, survivor-centred approach.

#groupsupport #group #support #peersupport #inclusivitity

About The Role

Volunteers are integral to the running of our beautiful WWT Arundel Wetland Centre, an award-winning site for accessible and inclusive tourism. Our volunteer team is friendly, motivated, and hard-working, and benefit from gaining new experiences, meeting new people, and making a difference by helping maintain our important wetland habitat.

In this role, you’ll be supporting our Marketing, Learning, and Facilities teams to stay on top of day-to-day essentials and keep organized behind the scenes. Responsibilities will include compiling the information we use to inspire visitors to support wetlands, responding quickly to supporter queries, and helping to provide information online to encourage visitors to support us and connect with nature.

If you enjoy an office environment where you can focus on detailed work, self-led tasks, and computer databases, then this is the role for you! Alongside this, you will have the opportunity to meet new like-minded colleagues and enjoy our beautiful outdoor reserve.

Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with any necessary equipment, uniforms, and anything else needed to thrive in your role.

About You

No previous experience is required for this role as full training will be provided, and a willingness to learn new skills is more important.

This role would suit you if:

• You would enjoy a behind-the-scenes role working in a busy office
• You are highly organised and have good attention to detail
• You enjoy working as part of a team of staff and volunteers
• You can work independently using your own initiative and are self-motivated
• You have an interest in and enthusiasm for the work of WWT
• You have excellent written and verbal communication skills
• You are IT-literate and have a good working knowledge of using Microsoft Office and Microsoft Teams

Additional notes

• This role is not suitable for people under 18 years
• We are looking for volunteers to help out one day a fortnight for 3 hours 

Royal Trinity Hospice's Patient and Family Support team offer psychological support and counselling to individual patients, as well as family members who have been affected by a patient’s illness. 

We are looking for qualified volunteer supervisors to join our Bereavement Service. As a volunteer supervisor, you will provide group supervision to our trainee and qualified volunteer counsellors.

Key responsibilities of the role:

· Facilitating fortnightly/monthly group supervision sessions for trainee and qualified volunteer counsellors

· Creating a safe, supportive and reflective working environment

· Facilitating discussions around client work, ethical dilemmas, and professional development

· Encouraging self-awareness, critical thinking, and the integration of theory and practice

· Providing constructive feedback and guidance to trainees

· Monitoring trainee progress and identify areas for development

· Providing reports to support clinical placements as required

Essential criteria:

· A qualified counselling supervisor, with a recognised counselling and supervision qualification (We may be able to consider someone working towards a supervision qualification)

· A member of a relevant professional body (e.g. BACP, UKCP) and able to adhere to their ethical framework

· Significant experience in providing counselling supervision, particularly in a group setting

· Demonstrable experience of counselling theory, practice and ethical guidelines, especially around bereavement and loss

· Excellent communication, interpersonal and facilitation skills

· The ability to create a safe and supportive learning environment

· A commitment to ongoing professional development

· IT literacy and the ability to maintain clear and accurate records

Volunteer ESOL Teacher Needed – Women’s English Classes

Her Centre supports women affected by domestic and sexual abuse. We’re looking for a Volunteer ESOL Teacher for our women-only classes in Woolwich Dockyard, every Tuesday, 10am–12pm. Help women build confidence, independence, and opportunities.

We are looking for someone who:

• Can commit to Tuesday mornings
• Has experience or knowledge of teaching English
• Enjoys working with a diverse group of learners
• Is passionate about empowering women through education

We offer:

• A friendly and supportive environment
• The chance to make a real difference
• Travel expenses reimbursed

Help women find their voice, build confidence and thrive in their communities.

As a Client Services Helpline Volunteer, you will play an important role in supporting the delivery of our services. Working within a compassionate and inclusive environment, you’ll help provide high‑quality, person‑centred support to individuals seeking guidance, information, or reassurance.

This role involves:

1. Supporting callers on our helpline
2. Recording information accurately
3. Signposting to relevant partner services
4. Working collaboratively within a supportive team environment 

We ideally ask for a commitment of one 4‑hour shift per week, although we do appreciate that this may not always fit around everyone’s circumstances. Our helpline operates 24/7 and shifts are prearranged to suit volunteers’ availability.

Training:

The training for Client Services Helpline role consists of initial e-learning. Volunteers are also required to attend a weeklong virtual training session so that we can provide guidance and support to them whilst they navigate our systems for the first time as well as for us to go through our processes and ensure that they have all the access needed to succeed in the role.

The training runs Monday – Friday from 9am to 4pm.

Volunteers Wanted! Help Bring Our Rewilded Nature Trail to Life

The Sherriff Centre is looking for enthusiastic, community-minded volunteers to help care for and bring our new Rewilded Nature Trail to life in West Hampstead.

You could help with guided nature tours, gardening and seasonal maintenance, looking after our wildlife habitats, or simply helping keep the trail welcoming and accessible.

No experience is needed — just enthusiasm and a willingness to get involved! You’ll learn about biodiversity and sustainability, meet new people, gain practical experience and make a visible difference to your local community.

We welcome people who can volunteer regularly or occasionally, including weekdays, weekends and school holidays. Full training and support will be provided.

Interested? Send us your CV and a little about yourself and we'll send you an application form.

We’ve got an exciting opportunity for volunteers to support Bristol Animal Rescue Centre within our Facilities team – helping care for our site and the future of its animals.

In this multifaceted role, you’ll be undertaking a wide range of duties, from driving animals in need to medical/rehabilitation specialists, to helping us ensure our site is health and safety compliant, and to helping us maintain the site with our maintenance crew. 

On one day, for example, you might be transferring animals from our Clinic or Animal  Rehoming Centre to other rescues we partner with in the South West. You might be involved in transporting dogs, cats, and small animals (such as ferrets and rabbits) to and from veterinary practices in Bristol. Then, on a different day, you may be helping with the testing of our emergency lighting, looking after our facilities and helping to collect supplies. 

Every effort makes a difference, and our volunteers are such a support to our team, making a vital difference to the lives and outcomes of the animals in our care. At our charity, you’ll be volunteering as part of a team of passionate, dedicated people committed to making a difference in animal welfare.

What would I be doing as a Volunteer Driver and Site Support Assistant? 

• Transferring sick and injured wildlife and domestic animals to a local vet practice or wildlife centre, e.g. in Taunton or Wiltshire. You would be driving the Bristol A.R.C. van, which is specially equipped for transporting animals 
• Helping the Maintenance Team with various aspects of building maintenance and facilities at Bristol Animal Rescue Centre. This might include painting, drain and  gutter maintenance, changing locks, for instance 
• Assisting in Health and Safety duties, helping to ensure the site remains a safe place to work and volunteer
• Generally keeping the Charity site clean and tidy, and supporting with weeding /  gardening 
• Other ad-hoc driving duties on a needs-basis, for example collecting and dropping off  donations

What’s important for me to know? 

Part of your shift might involve transferring animals, and this will take priority when necessary. Therefore, we are looking for volunteers who have a full, clean driving licence for this role. In addition, we would ask that as a volunteer, you can: 

• adhere to our protocols, procedures and policies as set out in your training and  guidance 
• manage time well and transfer animals in a timely manner (to the best of your ability) 
• ensure that appropriate footwear and PPE is worn when directed and as necessary
• update us with any changes to your driving license or driver status 

How often would I volunteer?

Shifts are weekly, at the same time each time.

We have morning or afternoon shifts available, on any weekday (Mon-Fri) – at the following times:

Morning – 09:00-12:00
Afternoon – 12:00-17:00

Saying this, we can offer some flexibility on times. Please let us know your availability, or any preferred shift times, when you apply for the role – thank you.

What skills and attributes might I ideally need for this role? 

Experience, enthusiasm and a willingness to get involved are always a great help, and we would like to hear in particular (with some specific examples, if you can) about your: 

• Driving licence and its ability to enable you to drive B category vehicles (Transit Van)
• Understanding of health and safety, and its importance 
• Experience in any aspects of site or building maintenance; and general ‘DIY’ 
• Communication skills and ability to follow and carry out instructions 
• Confidence driving longer distances, and your feelings about using a utility vehicle
• Interest in animal welfare 
• Motivations for volunteering 

What might I get out of volunteering with Bristol A.R.C.? 

• The opportunity to volunteer with Bristol’s oldest and largest Animal Rescue Centre 
• Training and guidance to help you become a volunteer. This will include general  information, as well as specifics about the role 
• Ongoing support from your designated Volunteer Supervisor – the Facilities and  Health and Safety Manager, as well as the Volunteer Coordinator 
• The chance to learn about the ‘behind the scenes’ aspects of an animal welfare  organisation 
• Opportunities to see other animal sites and centres, and meet like-minded people 
• We hope you would find it rewarding to directly contribute to animals’ rehabilitation through undertaking transfer journeys 
• The potential to gain new skills, and make new peers and friends through your  volunteering 

I haven’t had much experience. Can I still apply? 

Knowledge of building maintenance or health and safety is desirable, yet we welcome applications from anyone. If you are not particularly experienced, we would be pleased to hear about any other relevant skills or qualities you feel you could bring to the role. 

The one thing that you will need, is a clean driving licence and the willingness to drive a Transit-sized vehicle.

What else might I need to consider before I apply? 

• We ask that applicants bear in mind that whilst transporting animals is an important part of this role – this does not involve socialising the animals
• This role would suit someone who is comfortable undertaking duties independently  and using their initiative, as required
• A percentage of your time volunteering would be spent around the Centre in different  areas, and this will be quite a physical role
• We hope that our volunteers will stay with us for a period of at least six months, as we think this will allow the chance to get the best out of the experience. If you wish for a shorter-term or more ad-hoc role, you may wish to consider our Fundraising or  Events Volunteer roles
• Our volunteering roles are popular, and we kindly ask that you consider the time and regularity that you can commit to the role, to ensure this is the right fit for you
• For this particular role, we welcome applications from anyone over the age of 20 years old with two years clean driving experience
• If this role doesn’t feel quite the match for you, we have a wider variety of roles that  we advertise for periodically on our website 

How do I apply to volunteer in this role? 

We are taking applications through the application form on the Bristol Animal Rescue Centre website. This is located in the volunteering vacancies section, under the role advert. 

The closing date for applications is: Wednesday 30th September.
 

What happens next, after I have made an application? 

After the closing date we will review your application and read through all the details you have shared with us. If your application is successful, we will be in touch to arrange an informal interview at our site. Following the volunteer interview we will inform you whether we would like to offer you the role.

Please note that as part of the recruitment and on-boarding process, we will ask for your driving licence details so this can be checked at the DVLA. 

Thank you very much indeed for your interest in volunteering with us.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

You may be just the volunteer we've been looking for! 

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

You may be just the volunteer we've been looking for! 

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

You may be just the volunteer we've been looking for! 

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

A bit about this role

At Cats Protection we passionately believe that neutering cats before they can breed is an essential part of cat ownership, and without neutering the UK’s cat population would quickly get out of control. Our neutering volunteers help spread positive neutering messages and make it easier for owners on low incomes to get their cats neutered. They help raise awareness of the benefits of neutering, promote our neutering schemes and respond to enquiries from members of the public.

What can you expect to be doing?

• Promoting the benefits of neutering and our neutering schemes
• Responding to enquiries about neutering
• Completing relevant neutering paperwork and distributing neutering vouchers
• Following up with cat owners to make sure that vouchers are used
• Ensuring all cats and kittens are neutered in line with Cats Protection policies and procedures  

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by promoting our neutering scheme. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Interpersonal and communication skills
• Good record keeping and administration skills
• Good organisational skills
• Willingness to be part of a team

Time expectation

Our neutering volunteers usually spend between two to four hours a week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Volunteer Animal Fosterer - RSPCA North West London and South Hertfordshire Branch

Could you open your home to an animal who needs a little extra time, care and love?

Not every animal is ready to go straight into their forever home. Some need somewhere quiet and comfortable while they recover from illness or treatment. Others need time to grow in confidence, experience life in a home environment or simply have someone give them the attention and reassurance they need.

That's where our fosterers come in.

By opening your home temporarily to a cat, rabbit, guinea pig or another small animal, you can give them something incredibly valuable - a safe place to settle, recover and be themselves while we find their forever home. You could be the person who helps a nervous cat discover that people can be trusted, gives a rabbit the chance to experience life in a loving home, or helps us understand exactly what an animal needs from their future family. And when the time comes for them to move on, you'll know that you played an important part in getting them there.

You won't be doing it alone Our fosterers are part of our wider animal welfare team. We'll get to know you, your home and your experience, and we'll support you throughout the placement.

We'll provide:

• Fostering training and an induction.

• Food and equipment needed for your foster animal.

• Veterinary care.

• Ongoing advice and support from our animal welfare team.

• Reimbursement of other expenses agreed with us in advance.

You'll always be able to talk to someone if you have a question or are unsure about something.

What does fostering involve?

Every foster animal is different, so no two placements will be exactly the same. Depending on the animal, you might:

• Give them a safe, comfortable and appropriate space in your home.

• Provide food, fresh water and grooming as needed.

• Spend time helping them feel safe, settled and comfortable.

• Give them plenty of appropriate play, enrichment and, when they're ready, affection and cuddles.

• Keep an eye on their behaviour and wellbeing and let our team know how they're getting on.

• Give medication or support rehabilitation where needed.

• Take them to routine or emergency veterinary appointments.

• Tell us about their personality, likes, dislikes and the progress they're making.

• Help us find the right forever home by sharing what you've learnt about them.

You don't need to be an animal behaviour expert. What matters most is patience, commitment and a willingness to learn.

Could you be a fosterer?

Fostering could be a great fit if:

• You're aged 18 or over and have good experience of caring for animals.

• Everyone in your household is happy to welcome a foster animal into your home.

• You have enough time to give an animal the care and attention they need.

• You're patient and able to adapt if their needs change.

• You live within the area covered by our Branch, as shown on the accompanying map.

• You're able to collect supplies from our offices.

• You can transport your foster animal to veterinary appointments, including urgent appointments if needed.

• Any animals already living in your home have been spayed or neutered. If this isn't possible for medical reasons, please talk to us - we can discuss your circumstances.

You don't need previous fostering experience. If you have the right experience with animals and are willing to learn, we'll provide the training and support you need.

What will you get from fostering?

Fostering can be incredibly rewarding.

You'll:

• Make a direct difference to an animal who needs your help.

• Give an animal the chance to feel safe and relaxed in a home environment.

• Help an animal recover, build confidence or prepare for adoption.

• Get to know an animal's individual personality and help us find the right forever home for them.

• Develop your animal-care knowledge and practical skills.

• Receive training and ongoing support from our team.

• Become part of our community of staff and volunteers.

• Gain valuable volunteering experience.

And, of course, you'll get to enjoy the company of your foster animal - without making the lifelong commitment that comes with adoption.

Finding the right foster animal for you

We don't expect you to foster every animal who needs a home.

Every animal is different, and we'll take the time to understand your home, your experience, your availability and the types of animals you're comfortable caring for. We'll then look for a foster placement that's a good match for both you and the animal. You'll have the opportunity to talk to us about each potential placement before you agree to take an animal. If a particular animal isn't right for you, that's absolutely fine. We want fostering to work well for everyone.

Could you give an animal a temporary home? If you've ever thought about helping an animal but adoption isn't right for you, fostering could be the perfect way to make a difference. You could give an animal the time, patience and care they need today - and help them take their next step towards a happy life in their forever home.

We'd love to hear from you.

All our voluntary roles are subject to an informal interview and an initial trial period. We'll ask you to provide details of two referees. Depending on the role and the animals you foster, you may also need to complete specific training and sign a volunteer agreement before you begin.

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We  advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing. 

Why do we need you? 

Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them.  This might be with us, a partner or another external service. 

Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our triage team, you will volunteer alongside staff and fellow volunteers to: 

• Welcome clients to our Migrant Hub and speak to them about their needs

• Help clients and referrers understand the services we offer and how to access them

• Respond to new referrals and upload them onto our case management system

• Contact clients to book in appointments and follow up referrals 

• Take on other administrative tasks as identified from time to time 

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)

You will be supervised by the Migrant Hub Coordinator and liaise with all staff across the organisation as appropriate. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants

• Have regular support and supervision 

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communicatiuon skills

• Proactive and able to use own initiative 

• Organised and methodical 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply.

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. 

**If you need additional support to apply or volunteer or need adjustments to the recruitment process please contact us, we are happy to help.**

What commitment do you need to make? 

We ask Hub Volunteers to commit to volunteering on a Tuesday, 10am  - 2pm. Other volunteers we look for 4+ hours commitment each week (during office hours), for at least six months.