Volunteer roles

Pelican Parcels takes pre-loved and new item donations for babies and children up to age 12 and redistributes these to families facing financial hardship via various existing family services in Brighton & Hove and Sussex.

We are the only baby bank in Brighton and Hove!

We are looking for volunteers who are passionate about wanting to help local families. Our warehouse hours are from Monday to Thursday, 10am till 2pm.

Volunteer tasks vary but may include:

• Quality checking clothing, bedlinen, toys, books and other donations.
• Cleaning and safety checking prams, beds and highchairs.
• Greeting people bringing their donations and family service staff when they come to collect an order during course of duties.

Our next warehouse tour and volunteer inductions are on Monday 13th October or Monday 17th November. The training programme will then run on Mondays for four weeks with the option to switch to another day on completion. Please get in touch for more info. 

Role Requirements

• Positive can-do attitude
• A reasonably good level of fitness
• An good understanding of the English language
• Ability to work with other volunteers
• Ability to listen to and follow instructions
• Attention to detail in quality checking donations
• Passionate about helping local families experiencing financial hardship
• Appreciation and respect of the confidential nature of information that may be acquired.

Benefits

1. This role will give you the opportunity to meet new people.
2. This role provides a valuable service to the community.
3. The knowledge that you've contributed to helping families facing financial hardship.
4. Training will be provided.

Practical considerations

Our address is Units 1 & 2, Manor Industrial Estate, Newtown Road, Hove, BN3 7BA. We are close to Hove Station and other public transport. There is also free parking locally.

Our hours are 10am till 2pm from Monday to Thursday. We ask that volunteers give at least 2 hours a week during these hours.

We require our volunteers to have a reasonable level of fitness. Occasionally there are heavy bags to carry and other items such as beds and mattresses. This is for when we bring items out to our referral partners, when they collect these for the families they support, and when we bring donations in. We use step ladders to reach items that are on high shelves. There are online safety courses that all our volunteers need to undertake but if any of our volunteers have any prior injuries or medical conditions that prevent them from undertaking certain tasks then they can be excused from these particular tasks.

We provide basic DBS check for volunteers, otherwise we require volunteers to bring in their existing DBS certificates. We do not work directly with the families we support.

Calling All Book Lovers! Volunteer at Our New Acorns Book Shop in Harborne

Love books? Want to make a difference in your community? Acorns Children’s Hospice is thrilled to announce the opening of a brand-new Superstore and will include a book shop and we need you!

As part of our network of shops across the West Midlands, the Harborne Superstore helps us generate vital funds to support children and their families. By volunteering in our new store, you’ll play a key role in this mission while sharing your passion for books.

Step into a dynamic and exciting environment where no two days are the same!

As a shop volunteer you will.

• Organise and Catalogue books, journals, and other materials to keep our collection well-ordered and accessible.
• Assist Visitors in finding the right books and resources, ensuring they have a great experience.
• Engage with Customers by offering friendly service, answering queries, and creating a welcoming atmosphere.
• Curate and Sort Donations by arranging shelves, selecting featured titles, and helping process new book donations.

Why Volunteer at Acorns?

• Make a difference in your local community by supporting a charity that cares for children and families.
• Meet like-minded book lovers and make new friends.
• Boost your CV by learning new skills and gaining experience.
• Enjoy retail discounts, access free online courses, and take advantage of exciting opportunities to progress into other roles.
• Be part of a supportive team, attend social events, and enjoy rewards through our volunteer recognition schemes.

How Much Time Will It Take?

Our shop is open Monday to Saturday, 9am–6pm, and Sundays, 10am–4pm. You can choose the hours that suit you, but we’d love for you to volunteer at least 3 hours a week.

Full Training Provided
No prior experience is required—just enthusiasm and a love for books! While previous experience is a plus, it's not essential. We’ll provide all the training and support you need to succeed

Join Us Today!
Help us make the new book shop a success and continue to provide vital care for children and their families.

Interested? Pop into our Harborne Superstore or contact us to find out more. We can’t wait to welcome you to the team!

Two in three of us will become carers. Bring your expertise to the Board of Carers First and help support and champion the UK’s millions of unpaid carers.

Location: Hybrid with some meetings in London

At Carers First, we have been working alongside unpaid carers for over 30 years, helping them find balance and live life to the fullest. With an estimated 5.7 million unpaid carers in the UK, the need for our work has never been greater. We are looking for three new Trustees to join our Board and play a vital role in shaping our future. We are particularly looking for people with expertise in:

• Fundraising and income generation
• Legal
• Digital strategy (including AI and technology to enhance user experience).

As a Trustee, you will join a committed and diverse Board, ensuring our strategy and resources make the greatest possible difference to the lives of carers. You’ll bring your skills, experience, and values to support our work in providing support for carers, with carers, so they can lead fulfilling lives.

Who we are

Carers First is a dedicated charity supporting unpaid carers across England, helping them navigate the challenges of caring while maintaining balance in their own lives. We provide personalised information and tailored support in the way that suits them: online, on the phone, or face-to-face, in their local community.

Recognising that each caring journey is unique, Carers First works collaboratively with local councils, communities, and volunteers to deliver inclusive, accessible services. Our mission is to empower carers, and our impact is significant. Last year, we reached over 330,000 people to provide information about caring and 51,000 carers are registered with us to receive information and support. In addition:

• 96% of carers felt more resilient in their caring role after our support.
• 95% of carers felt listened to and that their own needs were taken into account through our interventions.
• 93% of carers felt more confident and informed in their caring role after our support.

Guided by values of positivity, collaboration and ambition, Carers First continues to innovate and expand its reach, championing the needs of carers nationwide.

About the role

As a Trustee, you will have the opportunity to make a real difference to the lives of unpaid carers, ensuring that our work aligns with our mission and that our resources are used wisely and effectively. You will join a Board with a strong mix of skills and experience, including finance, communications, business, and health and social care.

In this role, you will play a vital part in shaping the strategic direction and governance of the charity, helping us deliver support to unpaid carers effectively and sustainably. You will be part of a committed Board that meets quarterly and is supported by two committees: Finance & Risk and People & Governance, one of which you will join.

Using your expertise, you will advise on key issues, support new initiatives, and help the organisation innovate and grow. Your impact will be felt directly by the carers we support, ensuring our services remain inclusive and accessible, our resources are managed responsibly, and our work continues to make a meaningful difference in carers’ lives.

Who we are looking for

We are looking for individuals who have a strong commitment to our cause and a genuine passion for supporting the needs of carers, while upholding the values that guide our work. In addition to the skills we are looking for, we seek people with excellent interpersonal and communication skills, with the ability to explore diverse perspectives, foster inclusive discussions, and make timely, well-informed decisions.

We are actively committed to increasing the diversity of our teams and welcome applications from all sectors, backgrounds and sections of the community. If you have caring responsibilities, then we welcome and value your experience and will be as flexible and accommodating as possible around your needs.

• Time Commitment

The Board meets quarterly, with an additional annual Development and Strategic Planning Day. Our two committees, Finance & Risk and People & Governance, also meet quarterly. Most meetings are online. One Board meeting and one Development Day are held in London. Trustees should expect to commit the equivalent of circa one day a month for meetings, preparation, Board development, engagement with staff and carers, recruitment activities, professional development, and occasional public events.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close Friday 14th November.

Are you passionate about helping those affected by mast cell diseases? Do you have excellent organisational skills and a keen eye for detail? Mast Cell Action is looking for a dedicated Trustee Board Administrator to help support our important work!

Mast Cell Action is a UK charity that supports individuals affected by Mast Cell Activation Syndrome (MCAS). We aim to raise awareness, advocate for improved diagnosis and treatment, and provide support to those impacted. Our Trustee Board oversees the strategic direction and governance of the charity.

Role Overview:

As a Trustee Board Administrator, you will play a key role in ensuring the smooth and efficient operation of our Trustee Board. Your work will directly support the charity's mission to improve the lives of those living with mast cell diseases.

Key Responsibilities:

Organise and schedule trustee board meetings.

Prepare, circulate, and archive meeting agendas, minutes, and related documents.

Assist with governance and compliance matters.

Ensure accurate record-keeping of board decisions and discussions.

Provide general administrative support to the board.

Who We’re Looking For:

Excellent organisational skills and attention to detail.

Strong written and verbal communication abilities.

Previous experience with minute-taking or document management

Ability to work independently and efficiently meet deadlines.

A commitment to supporting those affected by mast cell diseases.

Knowledge of charity governance (beneficial but not required).

What You’ll Gain:

Experience in charity governance and nonprofit leadership.

A chance to make a real difference in the lives of those affected by rare diseases.

Opportunities to connect with leaders in the healthcare and charity sectors.

Flexibility to work remotely, allowing for a balance with your other commitments.

You will need to have availability on Thursday afternoons for bi-monthly 2hr meetings.

How to Apply:

If you're ready to contribute your skills to help Mast Cell Action grow, we’d love to hear from you!

Be a part of something that truly makes a difference!

About Bank.Green

Since the Paris Agreement, global banks have poured a staggering $7.9 trillion into the fossil fuel industry. At Bank.Green, our mission is to lower this vast carbon footprint via technology and consumer action. We empower bank customers with the tools and insights they need to influence their banks towards sustainable lending, or switch to greener alternatives. To date, our bank-checking tool has been used over 400,000 times by bank customers worldwide, while we have shifted a at least $30m towards bank who are financing a greener future. Through transparency, engagement, and innovation, we aim to redefine the role of banks in the fight against climate change.

Role Overview

As our Social Media Manager, you'll play a pivotal role in spreading awareness about banks' environmental impacts, amplifying our successes, and encouraging bank customers to demand more sustainable policies from their financial institutions. Success in this position means efficiently managing our online presence, producing compelling content, and engaging effectively with our community. Your work will drive our message, facilitating a broader understanding and tangible change within the banking sector.

Commitment

This role is currently volunteer-based and we are seeking a commitment of 5-10 hours per week. We are looking for somebody to come on long-term, but are open to shorter-term applicants.

Responsibilities

• Manage and curate content for our social media platforms, ensuring consistent brand messaging and tone.
• Create engaging and shareable content, including text, image, and video posts.
• Monitor social media channels for industry trends, competitive insights, and engagement opportunities.
• Analyze and report on social media metrics to measure the success of campaigns and identify areas for improvement.
• Stay informed about industry changes and adapt strategies accordingly.
• Collaborate with cross-functional teams to integrate social media into overall marketing initiatives.

Qualifications

• Previous experience in content creation, social media management, or a similar role.
• Good knowledge of social media platforms, trends, and best practices.
• Excellent written and verbal communication skills.
• Creative mindset with the ability to generate innovative content ideas.
• Proficiency in social media management tools and analytics.
• Basic understanding of finance or banking (optional but beneficial).

Volunteer Benefits

As a volunteer-driven organization, we are very focused on making all of our opportunities as valuable as possible for our volunteers. In this spirit, we will offer you:

• Opportunities to gain insights into sustainable banking practices and advancements in environmental advocacy through continuous learning.
• The chance to network with other sustainability professionals and advocates, enhancing your professional connections.
• Valuable experience in a critical climate-focused role, which will enhance your resume and skill set.
• Recognition for positive performance with supportive references and recommendations for your future career growth.
• A significant role in driving impactful changes in the banking sector to accelerate a sustainable future.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Program & Impact Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To oversee program design, evaluation, and delivery quality.

Key Responsibilities:

• Guide development of youth and family support programs.

• Ensure alignment between mission, outcomes, and measurable impact.

• Oversee safeguarding and quality assurance standards.

• Provide expertise in social work, education, or community development.

• Mentor staff to maintain high ethical and service standards.

Requirements/Skills:

• Background in social work, education, youth engagement, or nonprofit program management.

• Strong understanding of safeguarding, wellbeing, and inclusion.

• Data-driven mindset with empathy and creativity.

Benefits:

• Direct influence on the lives of vulnerable youth and families.

• Leadership in creating innovative, measurable community impact.

• Recognition as a founding architect of transformative social programs.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Fundraising & Partnerships Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To lead all donor relations, sponsorships, and income-generation initiatives.

Key Responsibilities:

• Identify and engage high-value donors, sponsors, and investors.

• Create innovative fundraising campaigns and grant proposals.

• Build long-term relationships with corporations and philanthropists.

• Collaborate with the marketing team for event-based fundraising.

• Mentor board members in effective fundraising techniques.

Requirements/Skills:

• Experience in fundraising, business development, or grant writing.

• Strong negotiation and networking abilities.

• Passion for social causes and storytelling.

Benefits:

• Access to elite philanthropic and corporate networks.

• Recognition as a key force in funding life-changing housing and support programs.

• Direct involvement in shaping financial growth strategy.

Compensation:
This is an unpaid volunteer position.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Marketing & Communications Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To lead GLF’s brand, public image, and outreach campaigns.

Key Responsibilities:

• Develop and execute marketing, social media, and PR strategies.

• Build brand visibility across TV, radio, digital, and print.

• Collaborate on storytelling campaigns that attract donors and partners.

• Support fundraising campaigns through brand partnerships and sponsorships.

• Mentor GLF’s in-house communications staff.

Requirements/Skills:

• Proven marketing, PR, or media background (agency or nonprofit experience preferred).

• Strong storytelling, digital strategy, and branding expertise.

• Ability to connect emotionally with audiences through campaigns.

Benefits:

• Showcase your expertise in building one of the UK’s most inspiring social brands.

• Public exposure and leadership in major awareness events.

• Creative freedom to shape messaging that impacts real lives.

Compensation:
This is an unpaid volunteer position.

We are seeking to appoint a volunteer Van Driver, who would work alongside the member of staff responsible for our established Food Bank.  They will also be undertaking other tasks related to the Food Bank, e.g. Putting together food parcels and stock rotation.

Maidstone Homeless Care is a well-established charity supporting homeless and vulnerable people in the Maidstone area . We run an active day centre, busy food bank and a small residential unit supporting homeless people. 

The Day Centre and Food Bank are open every morning, Monday to Friday.  Cover will be required Monday, Wednesday and Friday.

For further information, please call Nick/Brian at Maidstone Day Centre

Become an Independent Visitor to be matched one to one with a young person in a young offenders institution, Thamesmeed . You will visit once a month to provide them a consistent, adult relationship which is independent from the institution and from social services. This is an opportunity for the young person to share their hobbies and interest and to talk about their worries and feelings if they are ready to do so.

We'll provide full training, all your expenses and ongoing support from dedicated staff.

This is an opportunity for you to build skills and knowledge within social care and make a real difference in a young person’s life.

About Croydon Children's Quality Assurance Unit and Safeguarding Services: As part of Croydon Council we support our social care colleagues in safeguarding and promoting the wellbeing of young people from the borough. We aim to improve the young people’s quality of life for today and for the future. We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times

City of Wolverhampton College is looking for dynamic and committed individuals to join its Corporation Board as Governors. This is a unique opportunity to help shape the strategic direction of a forward-thinking college whose purpose is to define futures.

Location: Wolverhampton

Time commitment: 12 hours per month

 Closing date: 9 a.m. Wednesday 12th November

Who we are

City of Wolverhampton College currently operates from two main campuses in Wolverhampton – Paget Road and Wellington Road – and delivers over 300 different qualifications through a range of full-time and part-time courses, including apprenticeships and HE. We also have specialist provisions for polymer training, rail, and electric vehicle maintenance, delivered from satellite sites at Telford, Dudley, and Bentley Bridge (Wolverhampton).  Each year, we deliver education and training to around 9,000 students.

As an education provider, the College is subject to periodic inspection by Ofsted.  The most recent inspection took place in January 2023, and the College was rated ‘Good’ overall, demonstrating the high level of quality that we deliver across the College. This is further demonstrated by our consistently high achievement rates, our growth in our student recruitment numbers and the high levels of satisfaction that both our students and our staff report.

Over recent times, we have been progressing with an exciting estate transformation project, which has already seen us extend our Wellington Road campus to include new training workshops and classrooms as part of our Construction Innovation Centre. Furthermore, in November, we will take the next step on this journey by vacating our Paget Road site and moving into a new state-of-the-art campus – the City Learner Quarter.

These estate developments are just one example of how we continue to evolve and develop our provision, ensuring that the education and training we deliver are of the highest quality whilst led by the needs of our local community, employers and stakeholders such as the West Midlands Combined Authority.

From a strategic perspective, our new strategic plan will be published soon and has been created in collaboration between our Governors and our Senior Leadership Team, led by our Principal & Chief Executive, Louise Fall, who was appointed just over a year ago.

Once this plan is published, attention will turn from development to delivery, and to do this, Louise and her colleagues across the college will be able to call upon the board for their support. Our Board is made up of a diverse range of successful strategic leaders. As our college enters a new phase of its journey, we believe now is the right time to add new perspectives and expertise to our board. As such, we now seek to appoint a number of new members who can provide this in the years ahead.

About the role

Becoming a Governor at the City of Wolverhampton College is a rewarding opportunity to use your professional skills and experience to make a tangible difference to education, our local communities, and the lives of diverse group of learners.

As a Governor, you will play a central role in shaping the future of the College, ensuring it continues to thrive and delivers high-quality education and training.

Working collectively as part of our Corporation Board, led by our Chair, Mike Hastings, you will help determine the organisational culture, educational character and strategic direction of the College, while safeguarding its financial health and long-term sustainability. For context, our annual turnover is c.£43m, and we have a formal financial health rating of Good.

Governors at the College hold responsibility for approving such things as our mission and our annual budgets, as well as overseeing the performance and remuneration of senior leaders. The Board also sets frameworks for staff pay and conditions, ensuring that the College remains an excellent place to work and study.

In our most recent external review of governance, our board was recognised as being high-performing and for ensuring that we prioritise the success and well-being of our students. The findings of this review showed our board was highly proficient and consistently had a positive impact on college strategy, effectiveness and outcomes.

Your impact as a Governor will be wide-reaching: from safeguarding the use of public funds and ensuring strong governance, to setting and monitoring targets that drive student retention, achievement, and success. In short, you will help ensure every learner has the opportunity to reach their potential.

Who we are looking for

Having considered the current skills composition on our Board, we believe there are several areas of expertise which would add considerable value to our Board. These are:

• Qualified finance professionals
• Professionals working in senior compliance, risk and audit-focused roles
• Those working in leadership roles within local employers and the wider business community, ideally leading business operations of an organisation which complements the curriculum strategy of the college.
• Those with oversight and responsibility for large-scale capital development projects and facilities management in similarly large and complex organisations
• A professional with expertise in the area of safeguarding

Prior experience as a member of a non-executive board is not essential, but it will, of course, be welcomed, especially where this experience relates to time served on an audit or finance committee within a complex business or not-for-profit environment.

The role requires commitment and active participation. Our Governors meet five times per year in person on Thursdays from 5 pm, with additional committee and strategy sessions across the year. Preparation, attendance, and engagement are essential, as is a willingness to attend College events and undertake training. On average, the role involves around 12 hours per month.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Wednesday 12th November. 

Unremunerated

We are seeking a new Chair to join Age International and help us drive towards our vision of a world where every older person is included and valued. 

Our world is ageing rapidly, and yet ageism means older people’s needs and contributions are too often overlooked. Age International supports and promotes the rights of older people in low- and middle-income countries, through long-term programmes, humanitarian responses and advocacy.

We are the international arm of the Age UK Group, the UK member of the HelpAge International global network, and a member of the Disasters Emergency Committee (DEC) – the only member focussed on supporting older people through crises, from Ukraine to Gaza, Afghanistan to Myanmar.

We drive change in UK policy through influencing and campaigning focused on older people’s health, income security, humanitarian inclusion and rights. For example, we are calling for the UK Government to support a new United Nations Convention on the rights of older persons. Our turnover in the last financial year was £21m.

We are looking for a strategically focused leader with experience as a Chair, or Trustee, and an understanding of the UK international development / humanitarian sector, who will work with the CEO on direction setting, income generation and profile raising. The Chair will also play a key role in fostering collaboration between Age International, Age UK and HelpAge International.

This is a unique opportunity, so if you are excited about creating change for, and with, older people around the world – we would love to hear from you.

Closing date: 11:59pm Sunday 2 November 2025

We are seeking a dedicated and customer-focused Customer Service Officer to join our team. In this role, you will be the first point of contact for customers, providing helpful information, answering questions, and resolving issues in a professional and timely manner.

Key Responsibilities:

• Handle customer inquiries via phone, email, chat, or in person.

• Provide accurate information regarding products, services, and policies.

• Resolve customer complaints or issues efficiently and professionally.

• Record customer interactions and maintain detailed records in the CRM system.

• Follow up with customers to ensure their issues are resolved to satisfaction.

• Escalate complex problems to the appropriate departments.

• Assist with order processing, billing, refunds, and exchanges as needed.

• Maintain a high level of product knowledge to provide accurate support.

• Meet individual and team performance targets, including response times and customer satisfaction scores.

Requirements:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in a customer service role.

• Excellent communication and interpersonal skills.

• Strong problem-solving and conflict-resolution abilities.

• Proficient in using computers and customer service software (e.g., CRM systems).

• Ability to work well under pressure and manage multiple tasks.

• Strong attention to detail and organizational skills.

• Patience and a positive, empathetic attitude toward customers.

Become a trustee and support our governance and overall work with your expertise to impact transformational work to end poverty and injustice all around the world.

If you have experience in finance, audit, risk and fiduciary oversight, you can make a meaningful impact at All We Can. We work in partnership with changemakers rooted in local communities, challenging poverty, inequality and injustice and by joining the team, you'll work with us to make a real difference in the world. 

Being trustee of All We Can is a rewarding role as you get to play your part in doing international development differently based on our relational and long-term partnership model. If you’re looking for a sense of purpose, fulfilment derived from being part of a movement which is transforming international development, this can be a role for you. 

As part of the Board of Trustee’s, you will help govern All We Can in line with its charitable objectives and to maintain oversight of the organisation’s financial affairs on behalf of the Board. You will work with other trustees and the chair across all board’s areas of responsibility and contribute within your specific area of expertise.

We’re about to launch new bold five-year strategic plan covering 2025 - 2030, and we need your challenge, championing and support to deliver it.

We are committed to equity and inclusion and to continually improving the diversity of our board. We are specifically eager to receive expressions of interest from people of colour. To perform the role, you will need to be supportive of working in a Christian faith-based environment, but do not need to be a Christian.