IT Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience of using assistive and accessible technology? We'd love you to volunteer regularly at Yate Library, near Chipping Sodbury, Gloucs. Help local people with sight loss become independent technology users and enjoy the benefits of being online. You'll work closely with individuals, supporting them to develop the knowledge, skills and confidence to get the most out of technology.
*This role requires an enhanced criminal record check
*This roles requires 1 reference
*Good communication skills
*Patient approach to training
*Natural tech user
Vision North Somerset, Weston-Super-Mare
2.5 hrs a week excluding school holidays
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a passion for helping people discover the unlimited possibilities that technology can bring? Would you like to open up a world of opportunities for blind and partially sighted people in your local community by training them to use technology? Join our local technology team helping people with sight loss get the most out of technology.
*This role requires an enhanced criminal record check This role requires 1 reference
*Good communication skills
*Patient approach to training
*Natural tech user
I need someone for admin, social media and IT guy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our shops are a large source of income for The Fertility Foundation and the heart of our shops is the volunteers that give up their time to help run the shops. The Fertility Foundation uses the income to provide grants for couples and individuals in the UK to help them start a family.
We are looking for volunteers for our Waltham Cross shop.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service. To ensure Gift Aid is explained clearly and promoted to all our donors and thanking them for their valuable contribution. To promote public understanding of our work and the importance of raising funds, promoting our charity events and activities to the public. Help sort, steam, hang and display our donated stock and rotate the stock following the manager's guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.
SKILLS & QUALITIES
Be a Honest, trustworthy and respectful with an enthusiastic positive attitude. Have good communication and numeracy skills. to be a reliable, commited, dependable and flexible. Able to work as part of a team as well as under your own initiative.
People can come into the shop and meet our manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Digital Champion you will provide support to our clients who struggle with IT. You will need to understand the importance of digital literacy to our clients. There will be a ‘referral’ system from keyworkers and staff members who will identify clients in need of digital support. In addition, you will provide support to our online Forward Fuse platform and Kaizala (digital messaging app).
To be successful in this role you will have excellent communication skills, IT skills and a true passion and commitment to supporting vulnerable people to address their support needs and fulfill their full potential. The Forward Trust is committed to tackling ‘digital exclusion’ within our client base.
To note: If you have a preference for Fuse moderation or Digital support, please mention this in your volunteer application form.
Accountabilites
Service Delivery – Client support tasks
· Provide remote and/or in-person support for clients who struggle with IT.
· Helping to build clients confidence and self-esteem with using popular digital technology.
· Raising awareness of online services and the support available locally.
· Meeting clients within the community to enable them to access digital devices such as tables and PC’s.
· Build a trusting and supportive relationship with clients.
· Listen to the clients concerns and work with them to overcome those.
Forward Fuse
Fuse is an online ‘learning and knowledge’ platform. It combines elements of social media with e-learning.
· Supporting the Forward Fuse platform as a moderator outside of normal staff working hours – monitoring content and comments for breaking of the Ground Rules, and encouraging engagement.
Kaizala
Forward successfully used the digital messaging app Kaizala (similar to WhatsApp) to help members of the Forward Connect service keep in touch with each other and share support while face-to-face meetings weren’t possible.
- Supporting Kaizala as a moderator outside of normal staff working hours – monitoring comments for breaking of the Ground Rules, and encouraging engagement.
Additional tasks
· Support with web coding (if you have relevant experience)
· Engage in support and supervision provided.
· To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
Expenses
· Travel expenses (within 20 miles of the service)
· Up to £6.50 lunch expenses.
· Any additional expenses will need to be pre-agreed with placement supervisor.
Training & Induction
Induction training will be provided to the volunteer and will include the following:
o E-Learning:
- Data Protection/GDPR/PECR
- Safeguarding – Knowledge
- Health & Safety – Knowledge
- Volunteer Induction – Organisational Awareness
o Digital Unite – available e-learning module and resources to help structure support sessions with clients.
· A full induction to your team including placement specific policies and procedures.
· Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Qualities
Below is a list of the qualities that we are looking for from volunteers:
· Must be over 18 years of age.
· Ability to use computers and IT equipment.
· Confident to pass on digital skills in a friendly and supportive manner.
· Content Moderator – ability to evaluate content in line with content and policies.
· Web coding (preferable) – specific information needed.
· To have the ability to engage effectively with the client group.
· To have good verbal and written communication skills.
· To have a clear understanding and maintain a high degree of confidentiality.
· To have a clear understanding of how to set and maintain boundaries.
· To be able to communicate and actively listen to client’s concerns.
· To be able to treat clients in a positive and non-judgemental manner.
· To be committed to own learning and development.
Checks required for the role
· Reference (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
· Enhanced DBS Check
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Marie Curie has over 160 Retail shops across the UK which are full of gifts, clothes and even the odd vintage gem. They are vital to the work we do in raising funds to provide care and support for people living with a terminal illness and their families.
An exciting opportunity has arisen for a volunteer who has a passion for selling online products and has a keen eye for all things unique. This is a key position supporting the work of our retail operations and will help to raise even more vital funds.
As an eBay Volunteer you will be providing invaluable support in the operation of our eBay shop by photographing, listing and preparing items for delivery. Part of the role will be to research items and check their value to ensure we are always achieving the best price. You will also need to respond to any customer queries both by telephone and online.
We are looking for volunteers who have excellent organisational skills and a keen eye for detail. An interest in retail trends and social media would be an advantage but are not essential. Previous customer service experience would be desirable.
We will provide you with all the training you need plus a friendly and fun place to volunteer
Your role will include some of, but is not restricted to, the following tasks:
- Researching and identifying items that could be sold on eBay, including researching the value of products to ensure best price is obtained
- Photographing items and uploading images
- Cataloguing and listing items ready for sale on eBay
- Fulfilling and packing orders
- Posting out orders promptly to the buyer
- Answer any queries from bidders/shoppers both online and via telephone
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.