Museum volunteer volunteer roles

Experienced Garden Volunteer

The beautiful, award-winning Memorial Garden behind the Museum of Brands was established in 1990 as a peaceful oasis for those living with HIV/AIDS and using the hospice and other services provided in this building when it was the London Lighthouse. The sheltered garden is described by visitors as ‘a haven’,

‘an oasis’, and ‘a hidden gem’. The garden is looked after by a small group of volunteers and the Gardener who originally developed it, working within a very small budget.

This is a small but complex garden, thoughtfully designed and rich in variety. You’ll find opportunities to work on a wide range of tasks — from detailed pruning and planting to structural maintenance and seasonal care. It’s an excellent setting for anyone looking to gain broad hands-on experience, whether you're training in horticulture or simply want to deepen your skills in a purposeful environment.

We are looking for experienced garden volunteers to support the Gardener with the following:

· General garden maintenance including weeding, pruning, deadheading, and mulching

· Planting and replanting seasonal flowers, shrubs, and small trees

· Watering plants and maintaining irrigation as needed

· Lifting and moving heavy pots, tools, compost bags, and garden waste

· Ladder work for tasks such as trimming hedges, cleaning gutters, or maintaining climbing plants

· Sawing and light carpentry, including pruning larger branches and assisting with minor repairs

· Clearing leaves and debris to keep paths and seating areas safe and accessible

· Maintaining and cleaning garden tools and equipment

What we’re looking for:

· A passion for gardening and some hands-on experience (professional or personal)

· Either a trainee gardener, horticulture student, or someone already working in gardening or landscaping or an experienced gardener wanting to give back through volunteer work

· Willingness to carry out practical tasks, including some lifting and ladder work

· Comfortable working outdoors in different weather conditions

· A positive, team-focused attitude with good attention to safety

What you’ll gain:

· Valuable hands-on gardening experience in a unique, award-winning setting

· The chance to be part of a friendly, purpose-driven team

· The satisfaction of helping maintain a space that’s deeply meaningful to others

Training and support:

You will first be invited for a meeting with our gardener, Gary. Volunteers are given relevant training for any tasks carried out, opportunities for regular feedback and we remain open to suggestions on how we can improve the volunteer experience.

Availability:

Our garden volunteers currently come in together on a Thursday.  However volunteering in the garden can occur on any day while the Museum is open (Monday-Saturday 10-5, Sunday 11-5).  We are looking volunteers who can volunteer over a period of at least 3 months.  Ideally you will be able to start immediately, although this is not essential.

Expenses:

Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are here for over 6 hours.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Graphic Designer & Marketing Volunteer

About us

The Museum of Brands, nestled in the vibrant Notting Hill area of West London, is a one-of-a-kind institution that brings to life the fascinating history of consumer culture through branding, packaging, and advertisements. Our collection showcases over 200 years of social and technological change, offering visitors a nostalgic and insightful journey through history. Established by Robert Opie, the museum is a treasure trove of everyday items that might have been thrown away by past generations, but now tell the story of how consumer trends shaped society.

The Role 

We’re looking for talented Graphic Design & Marketing Volunteers to help create vibrant, on-brand visual content for both our social media and in-house marketing materials. You'll be working with Canva and Adobe tools to bring campaigns to life, from digital posters and Instagram carousels to screen graphics and printed flyers.

This offers an opportunity for hands-on experience in the GLAM (Galleries, Libraries, Archives, and Museums) Cultural Sector, ideal for students or individuals with a strong interest in marketing, graphic design and content creation.

What you’ll do:

· Design digital and print marketing assets using Canva, Adobe Illustrator, Photoshop or InDesign including:

o Social media graphics (posts, stories, highlight covers)

o Posters, flyers, leaflets

o Screens and TV slides for internal displays

· Follow and apply our brand identity guidelines to all content

· Translate event listings, updates, and key messages into engaging visual content

· Support and expand ongoing campaign visuals - while also contributing your own creative ideas

· Help plan and schedule social media content using tools such as Meta Business Suite or Hootsuite

· Collaborate with the wider team on seasonal campaigns, exhibitions, and public programmes

· Stay aware of current design trends and help ensure our visual identity remains fresh and dynamic

· Analyse the performance of social media posts, using data insights to adjust and improve future content strategies.

Additional Duties

•  Front of House Support: Train as a Museum Front of House assistant, covering Reception duties, welcoming visitors, handling calls, and assisting with other interdepartmental tasks as needed.

Who we’re looking for:

• Has experience using Canva and/or Adobe Creative Suite (Photoshop, Illustrator, or InDesign)
• Has a strong eye for layout, typography, and colour, with a good understanding of visual branding
• Can confidently follow a style guide but also bring your own creative flair
• Has good written communication skills and can transform information into clear, engaging design
• Is well-organised, proactive, and able to work independently and as part of a team
• Bonus: an interest in museums, heritage, arts or cultural marketing

Availability

We're excited to offer this opportunity as either a volunteer role or a student placement, ideal for anyone looking to gain hands-on experience in a dynamic and creative environment.

Student Placement: This placement is perfect for someone who can contribute 2–3 days per week, with flexible options for full days (8 hours) or half days (4 hours) based on your schedule.

Volunteering: We are looking for individuals who can offer at least one half day per week for a minimum of three months. This helps create a consistent and valuable experience for both you and our marketing team.

Whether you're hoping to enhance your CV, gain industry insight, or support a cause you care about, we’d be delighted to welcome you aboard.

This placement requires in-person work at The Museum of Brands, London, W11 1QT during the week.

Expenses

Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are here for over 6 hours.

Training and support

We have an induction process that ensures you have the information needed to thrive during your time with us. Training is primarily ‘on-the-job’, guided by our Marketing Officer. You'll receive ongoing support, regular feedback, and opportunities for 1-to-1 discussions to enhance your skills and experience. We’re also happy to provide references and CV support to aid in your future employment opportunities.

Our Commitment

The Museum of Brands is committed to:

• Equality and fairness: We believe in providing equal opportunities for all volunteers, ensuring fairness in all aspects of the role.
• Safe working environment: Your safety is paramount, and we comply with all health and safety regulations.
• Confidentiality: We adhere to the principles of the Data Protection Act to ensure your privacy and data security.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa in order to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

*PLEASE NOTE* We are unable to sponsor work applications and so you must already be based in the UK to apply to this role.

Join the dedicated team at Historic Croydon Airport and contribute to preserving and sharing the rich history of one of the world’s oldest airports. As a volunteer, you will play a crucial role in ensuring that visitors have a memorable and safe experience while exploring this historic site.

With a choice of either the morning (9am-1pm) or afternoon shift (1-5pm), we ask that volunteers work at least 10 hours per month - on the first Sunday of each month and an additional weekend.

Responsibilities:

1. Visitor Engagement:

   • Greet and treat all visitors equally, with respect, and without discrimination.
   • Provide knowledgeable and engaging information about the history of Croydon Airport.
   • Assist with visitor inquiries and enhance their overall experience.

2. Safety and Security:

   • Be vigilant about the safety of visitors both inside and outside Airport House.
   • Inform visitors of potential hazards, such as crossing kerbs or the road outside Airport House and using stairs within the building.
   • Ensure visitors are aware of emergency exits and the evacuation procedure. Tour Guides should mention this at the start of each tour, and other volunteers should do so when appropriate.

3. Operational Support:

   • Arrive on time for Open Days to assist with setting up and closing down activities.
   • Help maintain the cleanliness and orderliness of the site throughout the day.
   • Participate in team meetings and training sessions as required.

Qualifications:

• A keen interest in history and heritage, particularly in aviation and the history of Croydon Airport.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team and independently.
• Commitment to treating all visitors with respect and without discrimination.
• Punctuality and reliability.

Training: All volunteers will undergo an induction process, including a review of the HCAT Induction document covering emergency exits and evacuation procedures.

Benefits:

• Be part of a passionate community dedicated to preserving an important historical site.
• Gain experience in heritage and museum operations.
• Meet and engage with people from diverse backgrounds.
• Contribute to the educational and cultural enrichment of visitors.

Application Process: If you are enthusiastic about history and enjoy engaging with the public, we would love to hear from you.

• A great opportunity to volunteer as Cafe Assistant at a unique heritage site, London Museum of Water and Steam
• Based at the historic Kew Bridge Waterworks the museum tells the story of London's water supply, the site, its people and the amazing pumping engines that helped to make London the city it is today
• Cafe Assistants provide a warm and friendly greeting for all our visitors                                              
•  They should work collaboratively with Visitor Welcome volunteers and Duty Managers
•  Help to prepare hot drinks and snacks and to take responsibility for money handling
• There is an opportunity to gain a Level 1 Certificate in Food Hygiene  

Centre Manager

The Teignbridge Heritage Centre is a focal point for recording the history and culture of our local environment.  The museum has a large collection of historical and contemporary artifacts including the remains of the French invasion and sacking of Teignmouth in 1690.  It also offers comprehensive research and archive access to a large collection of historical artifacts and data.

Applications are invited for the post of Centre Manager

This voluntary role is key to the smooth running and viability of the Museum and carries responsibility for most aspects of the day-to-day coordination and administration of the Centre.  Much of the role’s responsibilities can be handled online with a nominal ½ day a week on duty at the Museum.

Ideal applicants will be able to bring business experience and flexibility to handle a range of responsibilities and a team of volunteers.  Well-developed administrative and delegation skills, possibly acquired from a management role in industry or commerce, will be a distinct advantage.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

We’re looking for 2 Support group volunteers over the age of 18 years old, based at Horniman Museum,  100 London Road  , Lewisham SE23 3PQ.

You’ll be volunteering every second Tuesday of the month, from 2pm until 4pm.

The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

A Disclosure and Barring Service (DBS) check is required for this role.

The Institute of Conservation (Icon) is seeking an enterprising and passionate supporter of cultural heritage to chair our Board of Trustees through an ambitious period of growth and change.

This fulfilling role will appeal to a people focused individual, who will welcome the opportunity to actively engage with Icon's membership and the wider heritage sector. We are looking for the skills and ambition to support us as we establish a new strategy to champion conservation and deliver sustainable financial growth to support our charitable objectives.

About the Role 

The Chair’s responsibilities include those of all Icon Trustees, with the additional operational responsibilities:

• Providing leadership to the Board in its strategic and policy role
• Chairing the Board and other meetings to facilitate positive discussion and development
• Ensuring the Board fulfils its legal and charitable responsibilities for the governance of Icon
• Establishing a constructive working relationship with the Chief Executive
• Appraising the performance of the Chief Executive and the Trustees
• Advocating for Icon and conservation via public speaking appointments at Icon events and within the wider heritage sector
• Supporting Icon’s petition for Royal Charter through stakeholder engagement activity

For the full list of responsibilities and information on Icon including its mission and values, please refer to the Chair of the Board of Trustees Recruitment Pack

About You

You will be:

• Committed to Icon’s values and the conservation of cultural heritage
• Committed to the professional ethos that defines Icon and its members
• Able to direct the business of the Board efficiently and effectively
• Skilled in developing and nurturing productive working relationships
• Willing to challenge us and introduce new ways of thinking

You will have experience in:

• Charity or corporate governance
• High level advocacy across a range of media, including public speaking, interviewing and written commentary
•  Successful fundraising and/or entrepreneurial activities
• Delivering organisational growth and future resilience
• Problem solving, building understanding, and fostering collaboration

All trustees must agree to comply with the Trustees’ Code of Conduct. You can find more information about being a Trustee on Icon’s website.

How to Apply

If you would like to be considered for a position on our Board of Trustees, please submit a brief covering letter (no more than one side of A4) explaining why you are interested in the role and highlighting your relevant skills and experience. Please also provide your CV, covering no more than two sides of A4. 

Detailed application instructions can be found on Icon's website.

Applications close on Wednesday 11 February 2026 at 5PM.

Action for Refugees in Lewisham (AFRIL) is a dynamic local charity established in 2006. We support asylum seekers, refugees, and vulnerable migrants, to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis.

We are a team of 15 majority part-time paid staff (9 FTE) and over 100 volunteers. AFRIL works with residents in Lewisham, Greenwich, Southwark, Bexley and Bromley. In the last 12 months AFRIL has supported over 750 individuals. 

AFRIL’s Casework and Advocacy Team provides complex casework and legal interventions in the areas of housing and homelessness, Asylum Support, Benefits, No Recourse to Public Funds and Community Care. AFRIL also offers community activities to the residents of a local Asylum Support Hotel. Activities are arranged in situ at the hotel, as well through trips and outings.

Your duties will include:
Community Activities Volunteer
● Arrive promptly to support AFRIL staff to set up the Community Activitysession which, depending on the day, could include:
    ○ Arts & craft activities
    ○ ESOL / english conversation practice
    ○ It is also possible you will support a group on an outing to amuseum, to AFRIL’s Allotment of Refuge or to another location.
● As a volunteer, your role during these activities will involve supporting the staff to deliver the relevant activities, and will specifically include:
    ○ Engage all participants in a warm and friendly manner, making all feel welcome and involved
    ○ Support new participants to complete the registration forms, and log attendances on the register
    ○ Putting out resources, materials, games and actively support participation in such activities
    ○ Arranging and distributing food and drink to members
    ○ Helping the group to navigate safely if out on trips

Outreach Volunteer
● Arrive promptly at 12.15pm to support AFRIL staff to set up the Outreach Advice session.
    ○ Welcome clients to the drop in, provide an overview of how AFRIL can support, record basic information to pass onto AFRIL caseworkers
    ○ Oversee a queue system of those seeking advice from Caseworkers
    ○ Provide clients with refreshments, build rapport and field basic questions about the outreach session whilst clients are waiting

Duties for both roles also include:
● Undertake comprehensive training (including safeguarding training) to support you in carrying out your volunteer role.
● Uphold AFRIL’s values when working alongside staff, volunteers and clients, and follow AFRIL’s policies and procedures at all times.
● Be vigilant of any safeguarding concerns and report these swiftly to AFRIL staff.

AFRIL’s Community Activities & Outreach Volunteer will have the opportunity to volunteer at AFRIL’s Community Activity sessions (weekly) and Outreach Advice sessions (fortnightly). The volunteers will provide friendly and professional support to participants, collect basic information and support AFRIL staff where appropriate. 

Our volunteers are crucial in supporting AFRIL staff to obtain the best outcomes for our clients, and this role will provide you with valuable insight into the immigration system and its many challenges.

Independent Visitor: Mentor a young person for 2 – 4 hours per month for at least 1 year.

An Independent Visitor is usually an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as going to the cinema, bowling or just walking in the park.
The aim is to provide support, confidence, and fun experiences outside of the young person’s daily environment. If you are looking for a rewarding role with an organisation that makes a difference in young people’s lives, we want to hear from you.

About the role:
•Visit a young person monthly and become a trusted adult friend to them.
•Build a trusting, consistent and positive relationship with the child.
•Provide a child with the opportunity to try new activities (e.g., cinema, bowling, museums, nature walks, or simply having a chat) and spend time with them away from their placement. 
•Provide visit reports and feedback after visits to help us monitor and improve the service.

In return, we offer a range of benefits including:

• Make a real difference – be a positive, stable influence in a young person’s life.

• Have fun and create memories – enjoy activities while building a meaningful bond.

• Gain valuable experience – develop skills in mentoring, communication and young people’s support.

• Access to training and job opportunities – acquire knowledge and experience in a fun setting. 

• Flexible and rewarding – just a few hours a month can change a life!

You will be allocated a budget for each visit for your travel and activity.

Skills:

• Interpersonal Skills – Ability to easily build rapport and identify with young people from diverse backgrounds.

• Communication – Excellent communication skills and good report writing skills.

• Committed – Willing to commit to a child for at least one year. 

• DBS Check – We will carry out safer recruitment checks, and you will be required to have an Enhanced DBS check.

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ickworth to life and helping people get the best out of their day. 

 This role will suit you if you are:

• Warm and friendly.
• Someone with a curious and inquisitive nature, with an ability to engage our visitors, ask questions and facilitate conversations.
• Able to listen thoughtfully and actively.
• Someone with exceptional customer service standards- a desire to put visitors before everything else.
• A good storyteller, with a talent for reading body language and thinking on your feet
• Sensitive to visitor and volunteer needs – working as an effective team member.
• Willing to develop your knowledge of Ickworth, its history and vast collections.

Tasks and responsibilities

• Responding to the diverse needs of visitors, including people with additional access needs.
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace.
• Helping visitors to discover more, answering questions and making suggestions so they can enjoy their day, their way.
• Being an ambassador for the whole property and the National Trust. Helping visitors understand the full scope of the offer at Ickworth beyond the house.
• Learning more about Ickworth, so you can share your knowledge and stories of the family and their collections with visitors.
• Responding to the changing needs of Ickworth – supporting ongoing interpretation strategies in the House.
• Supporting with health and safety and evacuation procedures if required.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

 By getting involved you could· 

• Become part of a friendly and dedicated team.
  Spend time with us at Ickworth, learn about its history, stories and enjoy its beauty.
• Meet people from all walks of life
• Find an opportunity to use your existing skills and develop new ones.
  Improve your communication skills.
  Get a warm glow by knowing you have made a difference to someone’s day out with us.

 You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Adaptability, Communication Skills, Community Development, Customer Service, Event Support, Exhibition Arts, Fundraising, Interpersonal Skills, Public Relations, Public Speaking, Teamwork, Visual Arts

Family Friends carefully recruits, trains, and matches volunteers with families in Central-West London. Our befriending volunteers offer long-term practical and emotional support based on each family's unique needs and potential. We offer two befriending volunteer opportunities with us-, Big Buddies and Parent Buddies.

Our Big Buddies support young people, aged 10-18, for a few hours each week over a period of 6 -12 months. With encouragement and support, volunteers will aim to help young people to discover their strengths and build confidence.

Support may look like:

• Helping to strengthen family relationships.
• Providing a listening ear 
• Taking young person to the cinema, museums, libraries - broadening their horizons!

Essential Criteria:

• Can commit to the Big Buddies programme for a minimum of 6 months
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• Full DBS check
• Support and supervision
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and we value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and would like to encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us by contacting us here for an online application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

Welcoming people out of the cold for a hot drink, or out of the heat for an ice cream, you know exactly what our visitors need as part of their visit to us.

By getting involved, you could… 

• Join an enthusiastic team and make new friends 

• Support visitors to gain the best from their day 

• Learn about our access support equipment and how to welcome support animals in to the café 

• Get the low down on the latest Ickworth bake to share with others 

• Develop your hospitality skills and put them into practice 

• Use your smile and customer service skills, so people feel at home 

• Help us raise money so we continue our work looking after special places 

What’s involved?  

• Meet and greet visitors when they enter the café with a warm smile. 

• Help with queue management and direct visitors. 

• When visitors leave say goodbye and thank them for their visit. 

• Undertake tasks ranging from clearing and preparing tables for the next visitor, to supporting families with pushchairs and wheel chair users navigate the pathways between tables. 

• Use your smile and customer service skills to engage with visitors, share knowledge of the estate and generally enhance their visit

• Have a strong working knowledge of our menu and sharing this with visitors.

• Playing your part to continue our work looking after special places 

• Learning and developing a range of skills such as exceptional service, access support knowledge and sharing what’s on at Ickworth.

This role will suit you if you are:

• Are cheerful and like being around people – you’ll meet a lot at lunchtime! 

• Are looking for a varied role – you’ll be looking after a whole range of visitors 

• Are keen to be part of a team 

• Are good at keeping places looking tidy and welcoming  
  Have a keen eye to detail to notice when a visitor needs help 

• Love chatting about food, new recipes and where our ingredients come from

By getting involved you could:

• Join an enthusiastic team and make new friends 
• Develop your hospitality skills and put them into practice
• Support the lunch rush be delivering food to people’s tables 
• Support on the counter to help serve soup or cakes
• Sign up to holiday, evening or 1 off events such as Theatre, Proms or other performances that may have an ice cream trike or BBQ on offer
• Be trained on the Food and Beverage Buggy to help deliver stock including freshly baked good to other outlets (being trained on the F&B buggy is an optional choice in addition to usual duties)
• Use your smile and customer service skills, so people feel at home
• Help us raise money so we continue our work looking after special places

What's involved?

• Undertake tasks ranging from clearing tables and serving food to washing dishes and supporting behind the counter. 
• Use your smile and customer service skills to engage with visitors, share knowledge of the property and generally enhance their visit
• Have a strong working knowledge of our menu, including allergen information, and sharing this with visitors, though any allergy questions should be asked to a team leader, with the support of our allergen book.
• Playing your part to continue our work looking after special places 
• Joining an enthusiastic team and making new friends
• Learning and developing a range of skills such as food safety, barista and exceptional service.
• There’s also potential to get involved with the Food & Beverage events calendar.
• You can also opt in to Food and Beverage Buggy training to help deliver freshly baked goods to other outlets on site.

This role will suit you if you are:

• Are cheerful and like being around people – you’ll meet a lot at lunchtime! 
• Are looking for a varied role – you’ll be juggling tasks as well as trays of food
• Are keen to be part of a team
• Are good at keeping places looking tidy and welcoming
• Have a keen eye to detail to notice when a visitor needs help
• Love chatting about food, new recipes and where our ingredients come from