Retail Volunteer Roles

Do you want to make a difference to the lives of those affected by cancer? Then volunteer with us and join the #TeamBigC family which promises to give you a sense of purpose as well as the opportunity to work as part of a hard-working, values driven, and people focused team.

Help us to raise the vital funds to support our work by volunteering as a Retail Assistant within our Distribution Centre in Wymondham. This is a fabulous opportunity where you can put your skills to use for a meaningful cause and develop new ones. 

Roles may include:-

• Sorting through donated stock and bric-a-brac items for its suitability for sale
• Accepting donations from the public
• Stock rotation
• Maintaing a tidy stockroom
• Shopiago - helping to sort, scan and prepare books for sale or collection.
• Assisting with customer’s enquiries

Big C's Core Values are Respect, Empathy, Support, Trust and Honesty.These provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience, we would love to hear from you.

Location

Big C Distribution Centre, 2-6 Allenbrooks Way, Wymondham, NR18 0NW

Hours/Time Commitment

Opening Hours: 9:30am to 4:30pm. Monday to Saturday. 

Benefits of volunteering with Big C

• Enhance your CV, boosting career options
• Knowing you are contributing to improving the lives of those affected by Cancer.
• Having a sense of purpose, focus and personal achievement
• Learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
• Share skills and expertise with others
• Gain confidence through meeting new people and having fun

Recruitment Process

Application form, informal interview and 2 satisfactory references.

Do you want to make a difference to the lives of those affected by cancer? Then volunteer with us and join the #TeamBigC family which promises to give you a sense of purpose as well as the opportunity to work as part of a hard-working, values driven, and people focused team.

Help us to raise the vital funds to support our work by volunteering as a Retail Assistant within our Boutique shop in Wymondham. This is a fabulous opportunity where you can put your skills to use for a meaningful cause and develop new ones.

About the role

There are various tasks you might get involved with including:

• processing sales transactions through the till
• stock rotation
• pricing stock
• tidying the shop floor and stock room
• assisting with customer enquiries
• assisting, when necessary, with shop window displays
• sorting through donated stock and bric-a-brac items for its suitability for sale
• hanging and steaming garments

Big C's Core Values are Respect, Empathy, Support, Trust and Honesty.These provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience, we would love to hear from you.

Hours/Time Commitment

Opening Hours: 9:30am to 4:30pm Monday to Saturday.

You choose how long and how often you would like to volunteer, whether this is 1 hour a week or 1 day a month.

Benefits of volunteering

• know you are contributing to improving the lives of those affected by cancer
• have a sense of purpose, focus and personal achievement
• enhance your CV, boosting career options
• learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
• share skills and expertise with others
• gain confidence through meeting new people and have fun

Recruitment Process

To apply, please complete our online application form on our website.

We also offer trials where you can volunteer for up to 1 day without going through the recruitment process to see if volunteering in this role is for you so get in touch today to find out more.

Once we have received your application, the shop manager will have an informal chat either via phone or in person. Upon receipt of 2 satisfactory references, the manager will arrange an induction.

Do you want to make a difference in the lives of those affected by cancer? Then volunteer with us and join the #TeamBigC family which promises to give you a sense of purpose as well as the opportunity to work as part of a hard-working, values-driven, and people-focused team.

Help us to raise vital funds to support our work by volunteering as a Retail Assistant within our Sheringham Big C shop. This is a fabulous opportunity where you can put your skills to use for a meaningful cause and develop new ones.

About the role

There are various tasks you might get involved with including:

• processing sales transactions through the till
• stock rotation
• pricing stock
• tidying the shop floor and stock room
• assisting with customer enquiries
• assisting, when necessary, with shop window displays
• sorting through donated stock and bric-a-brac items for its suitability for sale
• hanging and steaming garments

Big C's Core Values are Respect, Empathy, Support, Trust and Honesty.These provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience, we would love to hear from you.

Hours/Time Commitment

Opening Hours: 9:30am to 4:30pm Monday to Sunday.

You choose how long and how often you would like to volunteer, whether this is 1 hour a week or 1 day a month.

Benefits of volunteering

• know you are contributing to improving the lives of those affected by cancer
• have a sense of purpose, focus and personal achievement
• enhance your CV, boosting career options
• learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
• share skills and expertise with others
• gain confidence through meeting new people and have fun

Recruitment Process

To apply, please complete our online application form on our website.

We also offer trials where you can volunteer for up to 1 day without going through the recruitment process to see if volunteering in this role is for you so get in touch today to find out more.

Once we have received your application, the shop manager will have an informal chat either via phone or in person. Upon receipt of 2 satisfactory references, the manager will arrange an induction.

Do you want to make a difference in the lives of those affected by cancer? Then volunteer with us and join the #TeamBigC family which promises to give you a sense of purpose as well as the opportunity to work as part of a hard-working, values-driven, and people-focused team.

Help us to raise vital funds to support our work by volunteering as a Retail Assistant within our Norwich charity shop on Magdalen Street or Timberhill. This is a fabulous opportunity where you can put your skills to use for a meaningful cause and develop new ones.

About the role

There are various tasks you might get involved with including:

• processing sales transactions through the till
• stock rotation
• pricing stock
• tidying the shop floor and stock room
• assisting with customer enquiries
• assisting, when necessary, with shop window displays
• sorting through donated stock and bric-a-brac items for their suitability for sale
• hanging and steaming garments

Big C's Core Values are Respect, Empathy, Support, Trust and Honesty.These provide a benchmark for behaviour across the organisation. If you share these values, and have the skills and experience, we would love to hear from you.

Hours/Time Commitment

Opening Hours: 9:30am to 4:30pm Monday to Saturday

You choose how long and how often you would like to volunteer, whether this is 1 hour a week or 1 day a month.

Benefits of volunteering

• know you are contributing to improving the lives of those affected by cancer
• have a sense of purpose, focus and personal achievement
• enhance your CV, boosting career options
• learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
• share skills and expertise with others
• gain confidence through meeting new people and have fun

Recruitment Process

To apply, please complete our online application form on our website.

We also offer trials where you can volunteer for up to 1 day without going through the recruitment process to see if volunteering in this role is for you so get in touch today to find out more.

Once we have received your application, the shop manager will have an informal chat either via phone or in person. Upon receipt of 2 satisfactory references, the manager will arrange an induction.

Do you want to make a difference in the lives of those affected by cancer? Then volunteer with us and join the #TeamBigC family which promises to give you a sense of purpose as well as the opportunity to work as part of a hard-working, values-driven, and people-focused team.

Help us to raise vital funds to support our work by volunteering as a Retail Assistant within our Cromer Big C shop. This is a fabulous opportunity where you can put your skills to use for a meaningful cause and develop new ones.

About the role

There are various tasks you might get involved with including:

• processing sales transactions through the till
• stock rotation
• pricing stock
• tidying the shop floor and stock room
• assisting with customer enquiries
• assisting, when necessary, with shop window displays
• sorting through donated stock and bric-a-brac items for their suitability for sale
• hanging and steaming garments

Big C's Core Values are Respect, Empathy, Support, Trust and Honesty.These provide a benchmark for behaviour across the organisation. If you share these values, and have the skills and experience, we would love to hear from you.

Hours/Time Commitment

Opening Hours: 9:30am to 4:30pm Monday to Sunday

You choose how long and how often you would like to volunteer, whether this is 1 hour a week or 1 day a month.

Benefits of volunteering

• know you are contributing to improving the lives of those affected by cancer
• have a sense of purpose, focus and personal achievement
• enhance your CV, boosting career options
• learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
• share skills and expertise with others
• gain confidence through meeting new people and have fun

Recruitment Process

To apply, please complete our online application form on our website.

We also offer trials where you can volunteer for up to 1 day without going through the recruitment process to see if volunteering in this role is for you so get in touch today to find out more.

Once we have received your application, the shop manager will have an informal chat either via phone or in person. Upon receipt of 2 satisfactory references, the manager will arrange an induction.

Do you want to make a difference in the lives of those affected by cancer? Then volunteer with us and join the #TeamBigC family which promises to give you a sense of purpose as well as the opportunity to work as part of a hard-working, values-driven, and people-focused team.

Help us to raise vital funds to support our work by volunteering as a Retail Assistant within our Fakenham Big C shop. This is a fabulous opportunity where you can put your skills to use for a meaningful cause and develop new ones.

About the role

There are various tasks you might get involved with including:

• processing sales transactions through the till
• stock rotation
• pricing stock
• tidying the shop floor and stock room
• assisting with customer enquiries
• assisting, when necessary, with shop window displays
• sorting through donated stock and bric-a-brac items for their suitability for sale
• hanging and steaming garments

Big C's Core Values are Respect, Empathy, Support, Trust and Honesty.These provide a benchmark for behaviour across the organisation. If you share these values, and have the skills and experience, we would love to hear from you.

Hours/Time Commitment

Opening Hours: 9:30am to 4:30pm Monday to Saturday

You choose how long and how often you would like to volunteer, whether this is 1 hour a week or 1 day a month.

Benefits of volunteering

• know you are contributing to improving the lives of those affected by cancer
• have a sense of purpose, focus, and personal achievement
• enhance your CV, boosting career options
• learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
• share skills and expertise with others
• gain confidence through meeting new people and have fun

Recruitment Process

To apply, please complete our online application form on our website.

We also offer trials where you can volunteer for up to 1 day without going through the recruitment process to see if volunteering in this role is for you so get in touch today to find out more.

Once we have received your application, the shop manager will have an informal chat either via phone or in person. Upon receipt of 2 satisfactory references, the manager will arrange an induction.

RETAIL VOLUNTEER SUPERVISOR  

 Aberdeen-George Street

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Tuesday- Saturday 09:00-17:00

Location: 179 George St Aberdeen AB25 1HX

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop 

• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevantPolicies/Procedures
• Provide learning including Health and Safety, Data Protection and

Safeguarding

• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expensespolicy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
  • Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
  • Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us  if you require more information.  

RETAIL VOLUNTEER SUPERVISOR  

Broughty Ferry

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Monday- Saturday 09:00-17:00

Location: 215 Brook St Broughty Ferry, DD5 2AG

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop 

• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevantPolicies/Procedures
• Provide learning including Health and Safety, Data Protection and

Safeguarding

• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expensespolicy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
  • Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
  • Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us  if you require more information.  

RETAIL VOLUNTEER SUPERVISOR  

Dundee

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Monday- Saturday 09:00-17:00

Location: 268 Perth Rd Dundee DD2 1AE

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop 

• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevantPolicies/Procedures
• Provide learning including Health and Safety, Data Protection and

Safeguarding

• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expensespolicy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
  • Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
  • Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.  

RETAIL VOLUNTEER SUPERVISOR  

Fraserburgh

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Monday- Saturday 09:00-17:00

Location: 44 Broad Street Fraserburgh AB43 9AH

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop 

• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevantPolicies/Procedures
• Provide learning including Health and Safety, Data Protection and

Safeguarding

• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expensespolicy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
  • Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
  • Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.  

RETAIL VOLUNTEER SUPERVISOR  

  Glasgow Kelvinbridge

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Monday- Saturday 09:00-17:00

Location: 214 Great Western Road Glasgow G4 9EJ

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop 

• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevantPolicies/Procedures
• Provide learning including Health and Safety, Data Protection and

Safeguarding

• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expensespolicy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
  • Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
  • Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.  

RETAIL VOLUNTEER SUPERVISOR  

  Inverness

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Monday- Saturday 09:00-17:00, Sunday, 12:00-16:00

Location: 38 Union Street Inverness IV1 1PX

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop 

• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevantPolicies/Procedures
• Provide learning including Health and Safety, Data Protection and

Safeguarding

• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expensespolicy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
  • Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
  • Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.  

RETAIL VOLUNTEER SUPERVISOR  

  Glasgow Pollokshaws

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Monday- Saturday 09:30-17:30, 11:00-16:00

Location: 1145 Pollokshaws Road Glasgow G41 3YH

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop 

• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevantPolicies/Procedures
• Provide learning including Health and Safety, Data Protection and

Safeguarding

• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expensespolicy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
  • Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
  • Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us  if you require more information. 

RETAIL VOLUNTEER SUPERVISOR  

  Glasgow Duke Street

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Monday- Saturday 09:30-17:30, 11:00-16:00

Location: 469 Duke Street Glasgow G31 1RD

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop 

• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevantPolicies/Procedures
• Provide learning including Health and Safety, Data Protection and

Safeguarding

• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expensespolicy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
  • Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
  • Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us  if you require more information.