Volunteer roles in scotland
Build on Belief is a charity dedicated to helping people who have, or have had issues with drugs and alcohol use, working to improve and sustain their health and wellbeing in order they can recover to lead fulfilling lives. Bring your accountancy and financial experience and skills to become a voluntary trustee and Honorary Treasurer for a growing and innovative organisation and help make a difference across diverse communities in London and SE England. If you’ve experience in accountancy and finance and perhaps even your own lived experience, then you could help us take the organisation forward.
What we do
BoB helps build the “social capital’ of people who are on a journey of recovery from histories of alcohol, illicit or prescribed drugs. Many of our service users and volunteers across our fourteen London and South-East projects have associated mental and physical health problems, along with histories of homelessness and unemployment.
We largely operate a structure where we recruit volunteers from our service users, and our managers from our volunteer pool, once trained. Our CEO, most managers and some members of the Board have lived experience, and many have been through the drug and alcohol treatment system. This ‘unique’ structure, we believe, gives a high level of peer led understanding of needs and responses
What you will be doing
Purpose of the Trustee Role & Hon Treasurer
The role of a trustee is to ensure that the organisation fulfils its duty to its beneficiaries and delivers on its vision, mission and values. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of the charity, its financial health, the probity of its activities and developing the organisation's aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.
The Hon. Treasurer plays a pivotal role in safeguarding the financial integrity and sustainability of the organisation. Their primary responsibility is to maintain strategic oversight of the organisation’s financial affairs, ensuring that it remains viable, compliant, and well-positioned to achieve its charitable objectives. This includes ensuring that robust financial systems, accurate records, and effective procedures are in place and consistently followed.
The Treasurer works closely with, and is, actively supported by the CEO and Head of Finance & Central Operations, collaborating on both strategic and operational financial matters to ensure sound governance and effective delivery.
Time Commitment
Trustees are expected to attend bi-monthly board meetings (Tuesday evening) at Earls Court and participate in ad-hoc task groups and occasional on-line meetings.
BoB Trustees are Required To:
Uphold the charity’s mission and ensure its effective governance, strategic direction, and legal compliance. Their responsibilities include:
Strategic Leadership
· Ensure the charity pursues its stated charitable objects as defined in the Memorandum & Articles of Association.
· Establish and maintain a clear vision, values, and strategy, ensuring shared understanding among trustees, staff, volunteers, stakeholders, and associated personnel.
· Ensure operational plans and budgets align with and support the strategic vision.
· Define organisational goals and evaluate performance against agreed targets.
· Advise on and support fundraising efforts and project engagement.
Stakeholder Engagement
· Regularly seek and consider the views of external stakeholders and service users, staff, and volunteers.
· Uphold the good name and values of the organisation in all interactions.
Governance and Compliance
· Ensure compliance with the Mem & Articles of Association, charity law, company law, employment law, and other relevant regulations.
· Ensure resources are used exclusively to further the charity’s objects.
· Maintain appropriate governance structures that reflect the charity’s size, complexity, and diversity.
· Review the governance structure and board performance regularly.
· Ensure trustees adhere to an agreed code of conduct, with mechanisms for addressing non-compliance.
Risk and Oversight
· Identify and regularly review major risks to the organisation, ensuring systems are in place to mitigate or manage them.
· Monitor changes in the external environment (political, financial, demographic, competitive) that may impact the charity.
· Hold staff accountable for the management and administration of the charity.
· Consider external professional advice on matters presenting material risk or potential breach of trustee duties.
Staff and Operational Oversight
· Follow formal arrangements for the appointment, supervision, support, appraisal, and remuneration of staff.
· Ensure the organisation exercises a duty of care to its employees.
· Support continuous professional development across the organisation.
Engagement and Representation
· Visit local services and attend key events to support the charity’s work.
· Actively engage with the charity’s activities and initiatives.
· Act as ambassadors for the charity.
The Hon. Treasurers Role
Strategic
· Assist and advise in the formation of the charity’s financial strategy, ensuring adequate resources to deliver services and that funds are spent on furthering charitable purposes.
· Advise on the financial implications of strategic and operational plans.
· Advise on the funding strategy and ensure alignment with the charity’s aims.
· Ensure the Board receives regular and appropriate financial information.
· Review and present the annual financial statements to the Board.
· Recommend appropriate accounting procedures, controls, and policies consistent with financial and regulatory legislation.
· Oversee the appointment and regular review of auditors.
· Work in close partnership with the CEO and Head of Finance & Central Operations to support strategic goals.
· Ensure appropriate investment and reserves policies are in place.
· Monitor the performance of investments.
· Ensure all assets are adequately maintained and accounted for.
Governance
· Maintain effective governance of the organisation’s financial affairs, ensuring viability and proper processes for financial records, decisions, and delegations.
· Ensure the Board is aware of its financial duties and responsibilities and complies with all relevant legislations (e.g. Companies and Charity Law)
· Lead on the assessment and management of financial risk
· Ensure financial policies and procedures are regularly reviewed and updated
· Ensure compliance with charity accounting practices and statutory requirements
· Ensure recommendations from auditors are implemented
· Ensure accounts meet conditions of contractual agreements with funders and statutory bodies.
Experience, Skills & Behaviours required to fulfil the role of Hon. Treasurer effectively:
- Experience of charity accounting.
- Experience of financial control, budgeting, and risk management.
- Good communications and interpersonal skills.
- A willingness to be contacted on an ad-hoc basis.
- Ability to ensure financial decisions taken are followed up in a timely manner.
What we are looking for
Our Trustee Board comprises people who have good skills and experience in, corporate strategic marketing and communications, health care, HR, information technology, research and legal matters.
Our current Honorary Treasurer is standing down after seven years, and we are looking to replace him. The role of Honorary Treasurer is an important one, being the key person colleague trustees look to for professional advice about all things financial. We have a Head of Finance & Central Operations who manages the day-to-day financial management and reporting systems.
This year we have introduced two systems to underpin our growth to a nearly £2m business. These are Xero and PLEO, with PEOPLE HR for our associated HR functions.
If you’ve experience of senior financial management and leadership, then you could make a significant contribution to our development.
Essential experience & qualifications sought
We are open to a variety of professional financial backgrounds and qualifications with, ideally but not necessarily only, charities and including current registration as a member of the:
o Institute of Chartered Accountants.
o Association of Chartered Certified Accountants.
o Chartered Institute of Management Accountants
o CIPFA
We are very open to bringing on board people who can support us becoming a more inclusive organisation. We particularly welcome applications from individuals from diverse ethnic backgrounds, women and other underrepresented groups, including those with disabilities and from LGBTQI communities. We are also very open to recruiting someone who may have their own lived experience of addictions and adversity to draw upon. What counts will be your enthusiasm, commitment, competence and interest in taking on a trustee and governance role.
A few more details on application process
Our deadline for applications is Monday 15 December 2025
· Please submit a CV and a covering letter (no more than 2 pages) which must address three questions (see below).
· We aim to be flexible with interview dates, to include early evenings but aim to hold them during January or early February.
· If you need any particular support if you are invited to an interview, then please make this clear in your supporting statement (see below).
· We plan to have an induction and familiarisation/onboarding process before final confirmation as a trustee. Once appointed, Trustees are expected to serve a minimum three-year term of office. This is a voluntary and non-paid position.
Please send your CV with covering Supportive Statement to our Chair, Roger Howard:
· Your Supportive Statement or covering letter should address three questions:
i. Why are you interested in becoming a trustee and treasurer of BoB?
ii. What insights and experiences can you bring to our charity Board?
iii. Is there anything in your background that we should be aware of that might be relevant to you becoming a trustee/company director?
Personal data statement: In line with GDPR, we ask that you do NOT send us any informtion that can identify children or any of your Sensitive Personal Data in your CV and application documentation, apart from matters relating to your own experiences of addictions and matters which may arise during a subsequent DBS enhanced scrutiny.
Following this notice, any inclusion of your Sensitive Personal Data in your CV/ application documentation will be understood by us as your express consent to process this information going forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Website Designer (IONOS Website Builder & SEO) – Volunteer Role
Jawbone Collective CIC
About the Role
We are seeking a skilled and motivated Website Designer to help us transition our current website onto the IONOS website builder platform and significantly enhance its visibility through effective SEO strategies. This role is ideal for someone with experience in web design who would like to support a thriving community arts organisation and contribute to increasing our reach and impact.
You’ll work both independently and collaboratively with our team, ensuring the website aligns visually and strategically with our brand, communications, and accessibility goals.
We will consider applicants who wish to hold a temporary position (12 weeks minimum).
Key Responsibilities:
-
Rebuild and restructure our existing website using the IONOS website builder
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Improve site navigation, layout, page structure, and user experience
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Optimise all pages for SEO performance, including keywords, metadata, and search visibility
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Ensure mobile optimisation and fast loading performance
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Integrate analytics tools to monitor site traffic and user engagement
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Coordinate with our PR and social media teams so the site aligns with ongoing campaigns and messaging
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Provide basic training or guidance to team members on how to edit/update the site post-build
Ideal Candidate:
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Experience with IONOS website building tools (or similar drag-and-drop platforms)
-
Strong understanding of SEO principles and best practices
-
Good eye for layout, typography, and visual consistency
-
Ability to work independently and manage time effectively
-
Interest in arts, culture, inclusivity, or community-driven organisations is a plus
Time Commitment:
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During the initial build/transition period: approx. 10–15 hours per week (negotiable)
-
Once the site is established: potentially 2–4 hours a week for maintenance / updates
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Remote role — however applicants in the Southwest of England are welcome to be more involved in our activities if desired
Benefits:
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Build a strong case study for your portfolio
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Gain valuable experience working with a creative community organisation
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Contribute to making literature and community arts more accessible
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Connect and collaborate with creatives, writers, and arts professionals
To Apply:
Please send your CV and a short cover letter outlining relevant experience and any examples of previous website work or digital projects.
About Jawbone Collective CIC
Joining Jawbone Collective means becoming part of a warm, collaborative, and deeply creative environment where artistic expression and community storytelling thrive. You’ll be working alongside poets, writers, and creative thinkers whose perspectives are rich, diverse, and often underrepresented in mainstream spaces. This is a chance to immerse yourself in a poetic and literary culture — one that values imagination, empathy, experimentation, and shared growth. Your contributions will directly support a movement for creative accessibility, helping to build platforms where emerging voices can be heard and celebrated. Being part of Jawbone Collective isn’t just work — it’s meaningful participation in a living, evolving cultural ecosystem.
The Jawbone Collective CIC is a non-profit creative organisation based in the Southwest of England, dedicated to nurturing poets and writers across the Wessex region. Since 2019, we’ve evolved from a publishing-focused group into a wider creative hub offering workshops, events, publications, and artistic opportunities.
We champion underrepresented voices — including neurodivergent, disabled, LGBTQIA+, and working-class creatives — and actively challenge industry barriers to make literary and creative spaces more accessible and equitable.
A Poet’s journey to publication and the navigation to a profession in literature and the sharing of their work is at the forefront of our mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer: Data & Analytics / Funding Research Assistant
Jawbone Collective CIC
We are seeking a detail-oriented and analytical volunteer to support our data-driven decision-making and fundraising efforts. This role is ideal for someone who enjoys researching, organising information, and using data to tell a meaningful story — especially within a creative, community-focused arts environment.
You will help us collect, interpret, and present data that demonstrates our impact to funders, partners, and stakeholders. You’ll also contribute to researching grant opportunities, supporting funding bids, and strengthening our ability to secure financial resources for future programmes and accessible literary initiatives.
Key Responsibilities:
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Assist in gathering data related to audience engagement, workshop participation, reach, and impact
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Organise and present data clearly (charts, reports, summaries, insights)
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Contribute to the development of evidence-based funding bids and grant applications
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Research new funding sources including grants, trusts, donors, and corporate partners
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Help maintain accurate records and metrics related to growth, performance, and community reach
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Work collaboratively with our leadership team and provide data insights that support strategic planning
Ideal Candidate:
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Strong analytical and organisational skills
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Experience with spreadsheets, CRM tools, or analytical software is beneficial (but not required)
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Some familiarity or interest in funding applications, research, or bid writing
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Able to translate raw data into meaningful insight
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An interest in arts, culture, and the social importance of accessible literature
What You’ll Gain by Joining Us:
You’ll become part of a collaborative and vibrant creative community where your ability to work with data has tangible cultural impact. Working within a poetic and literary organisation, you’ll see firsthand how numbers can reveal stories of growth, inclusion, and transformation. Your contributions will help secure real opportunities for emerging and underrepresented writers, and you’ll gain experience that strengthens your skills in fundraising, analytics, and nonprofit decision-making — all while supporting a mission rooted in creativity, equity, and community connection.
Time Commitment:
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Flexible based on your availability — approximately 4–8 hours per week
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Remote working — with optional involvement in in-person activities in the Southwest if you wish
Benefits:
-
Build portfolio-ready experience in analytics and nonprofit funding
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Develop skills in bid writing and grant research
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Gain insight into arts-based community development
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Be part of a welcoming, inclusive organisation where every contribution matters
To Apply:
Please send a brief CV and a short expression of interest — we welcome applicants of all backgrounds and experiences.
A Poet’s journey to publication and the navigation to a profession in literature and the sharing of their work is at the forefront of our mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.
What is a Branch Treasurer?
There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.
One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.
What would you be doing?
- Maintaining and reconciling local bank accounts and recording transactions
- Supporting divisions to manage their local finances.
- Making and recording all authorised payments
- Preparing year end accounts and financial statements including arranging an independent review
- Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
- Identify and manage the return of any surplus monies from grants as appropriate.
- Providing reports to the branch committee and to SSAFA’s Central Office
- Maintaining accurate records using our on-line finance management system
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Gain experience of holding a responsible role in a well-respected charity
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Reimbursement of out-of-pocket expenses
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from the branch Chair and the Finance team based as our central office.
- Access to a range of e-learning courses
- Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of financial administration
- Good written and spoken English.
- Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Willingness to use our on-line banking and on-line finance management system (this is covered in training)
- Reliable attitude: contact volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to gravel to meetings etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
We have a huge breadth of volunteer roles at Cats Protection, including caring for cats, fundraising, in our shops and many more! We also need volunteers to help us be more efficient, effective and to ensure we comply with charity law and governance.
The purpose of the Audit & Risk Committee is to assist the Board of Trustees in fulfilling its obligations in respect of financial and governance reporting, internal control and risk. Our Audit & Risk Committee volunteers contribute to a well-run organisation, and their time and expertise help our Committee work in the best, most effective way possible.
The Board of Trustees delegates authority to the Committee to oversee the Cats Protection financial reporting process. This ensures the balance, transparency and integrity of published financial information to:
- ensure that there is a framework for accountability
- examine systems and methods of control, with particular emphasis on risk management and the effective use of risk-based outsourced internal audit receive reports from external auditors and consider rotation of audit partners
- ensure that Cats Protection is complying with statutory and regulatory requirements and good practice
- ensure implementation of recommendations from internal and external auditors
- ensure ongoing objectivity and independence
Your role will also include:
- attending Committee meetings
- reading papers
- preparing for meetings
- raising appropriate challenge or concerns undertaking any actions required in the agreed timescales
- supporting the Chair of the Audit & Risk Committee
- keeping informed about the activities of the charity and wider issues affecting the charity and the Audit & Risk Committee in particular
If you have strategic vision and an appreciation that there is much more to helping cats than meets the eye, then this is the role for you.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
- a commitment to Cats Protection and empathy with our vision, mission and values
- a willingness to devote the necessary time and effort
- strategic vision
- sound independent judgement
- relevant financial, assurance or risk management experience
- willingness to be part of a team
- the ability to express views clearly
- willingness to respectfully challenge and bring the best out in others
- an understanding of the role, duties and responsibilities of the Audit & Risk Committee
Time expectation
Our Audit & Risk Committee meets three times a year (twice in person in London and once virtually) and our volunteers normally spend a total of three years in this role.
You may be just the volunteer we’ve been looking for!
More information on the role is available through a candidate pack for applicants.
To apply, please submit a cover letter of no more than 500 words and a CV. Please include your motivation for applying for the role and details of any relevant experience - whether paid or voluntary.
The deadline for applications is Friday 19 December at 23:59.
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GreenKPI
We enable companies to operationalize sustainability with staff-driven actions, metrics tracking, and interactive reports.
GreenKPI addresses the major barriers preventing companies from incorporating sustainability into their operations: time, cost, and lack of knowledge. Organisations often struggle with the "how-to" of change, the expense of hiring consultants, and the risk of staff turnover hindering progress.
GreenKPI's solution is a B2B SaaS platform that integrates sustainability directly with company operations. It empowers staff to drive change using hundreds of pre-loaded sustainability actions, alongside the ability to create custom actions. The platform includes a project management system to ensure initiatives are actionable, measurable, and repeatable. Crucially, GreenKPI provides automated, interactive reports and dashboards. These reports combine completed actions with uploaded environmental, social, and economic metrics, allowing companies to easily track performance, share progress via updated URLs, and demonstrate their story of action and change.
Accountant
Even though we are small, use Xero for our accounting, and our tax returns are up to date, there are some housekeeping items that will assist in presenting our start-up as more than compliant. We want to prove our respect for processes and efficiency.
It has been a while since the records have been closely reviewed and to ensure everything is in exact order. I am sure there are opportunities to streamline our systems and to ensure we remain compliant, efficient and transparent.
This is a good opportunity for someone who enjoys ensuring order and developing efficient processes.
Minimum Hours per Week: 2-3 hours per week
Duration: 3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for pro-active, enthusiastic and motivated young professionals to join our board - you can help lead the strategic development of one of Dundee’s most promising and dynamic charities!
We would particularly welcome applications from candidates who are young people with lived experience of mental health and wellbeing challenges.
THE DETAILS
Feeling Strong is an exciting Dundee-based charity with the ambition to improve the lives of young people living with mental health and wellbeing challenges by fostering the skills, confidence and aspirations they need to flourish. Our services are designed by young people, delivered by young people for the benefit of young people, and we believe that this youth-led/peer-led approach is our biggest asset in tackling issues around mental health and wellbeing. We support stable recovery journeys for young people, lead campaigns to tackle societal issues, develop quality resources based on our own research, and tackle the disparity they face in unemployment, underemployment and accessing opportunities like further and higher education.
YOUR COMMITMENT
Whilst the Trustee Board meets for formal meetings 6 times a year, successful candidates will be expected to contribute to the organisation more widely, taking part in fundraisers, external events, strategic planning and advising the staff team when needed. The average contribution expected of Trustees is around one - two hours per month.
Work-related travel costs will be reimbursed.
APPLYING
Training and induction will be provided so we are open to all candidates, and we expect them to develop skills once in post, but we would welcome candidates with any of the following experience:
-
Governance and previous board experience
-
Business development and trading income generation
-
Human resources
-
Lived experience of mental health and wellbeing challenges
-
Financial background
Dundee's youth mental health charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Who are we looking for?
We are seeking an experienced treasurer who has a comprehensive understanding of charity finances, requirements and regulations and will actively support other board members to fulfil their collective responsibilities around finance.
You will play a pivotal role in ensuring the Gut UK’s ambitious growth plans are achievable, and sustainable for the long term. As a charity we need to do more, fund more, and support more people and we need a treasurer who shares our passion in achieving this.
As treasurer, you will play a vital role in ensuring our financial health, sustainability, and transparency. You guide and advise the Board on financial strategy, budgeting, and risk management, Chair the Finance, Fundraising, Audit & Risk Committee, ensuring robust oversight of financial and operational matters, support the CEO and COO, offering expert insight and challenge on financial planning and reporting, and champion good governance, transparency, and accountability across the organisation.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.
What is a Helper?
SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.
When would you be needed and where would you be based?
This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.
What would you be doing?
- Helping at public events by staffing stalls, stewarding etc
- Helping to distribute Christmas hampers to clients.
- Giving talks about SSAFA to schools and local groups
- Helping with office tasks like stuffing envelopes, ordering marketing materials
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with a cheerful attitude
- Good spoken English
- Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
- Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to transport if needed for your role.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.
What is a Publicity Coordinator?
Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.
What would you be doing?
- Working with other branch volunteers to develop a publicity plan.
- Publicising SSAFA events.
- Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
- Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
- Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
- Keeping a stock of SSAFA publicity materials and distributing them
- Liaising with PR staff at central office or on-call in the event of a PR/press situation.
- Supporting local and national campaigns to recruit new volunteers.
- Being a positive ambassador for SSAFA including all sections of the community in awareness raising
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - communication and marketing workshops.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good communication skills
- Good written and spoken English.
- Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Reliable attitude
- Ability to maintain confidentiality and keep information safely in line with SSADA policies.
- Access to public transport or a car to get to meetings and events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is remote, however, an applicant based in the North of England is desirable, but not a requirement.
Why does this role matter to Human Appeal?
Volunteers are an integral part of Human Appeal’s success. They are the ones that create real change for those most in need. This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.
We are seeking to recruit an enthusiastic, fast learning North Fundraising Intern to join our growing team at Human Appeal; helping us with admin tasks, recruitment of volunteers for events and online fundraising campaigns, research for various upcoming events and help with general tasks.
Main tasks include:
- § Administrative tasks such as collating data, contacting signups for various challenges, deployments and events.
- § Assist with administrational tasks relating to fundraising
- § Research venues, catering and other fundraising related tasks for upcoming events
- § May be asked to go to occasional events dependent on location
Knowledge/Experience/Skills required:
- § A good understanding of humanitarian relief
- § Effective written and oral communication skills
- § Problem solving skills
- § Ability to prioritise your workload
Benefits of volunteering with us:
- § Experience of operating within the Fundraising department of an international charity
- § Opportunity to develop knowledge and skills in Fundraising
- § Excellent support as part of a friendly team
- § Excellent training opportunities
- § Offer to provide references after 3 months of volunteering
- § Support in developing your CV (should you want it)
- § Opportunities to take part in Human Appeal events
Learning & Development:
To enable you to take part in this opportunity Human Appeal will provide:
- § A detailed induction to provide you with an overview of Human Appeal
- § Training and shadowing providing all the information and skills needed to fulfil the role
- § A dedicated member of staff to provide ongoing support and supervision
- § Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy
- § A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.
What is a caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.