Social Welfare Volunteer Roles
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hestia is looking for a Volunteer who is passionate and committed to help deliver support to people who struggle with their mental health. Do you want to be a part of helping to rebuild lives? We are recruiting for a befriender Volunteer for when people to provide social or practical help. It can take a number of forms such as mentoring, listening, education, informal group discussions or participating in a shared activity.
What you will be doing
- To maintain regular contact with our Service User, carrying out regular support and meetings with them.
- To encourage the Service User to develop their own support networks.
- To develop positive relationships, maintain boundaries and confidentiality
- To keep a time log and other monitoring information as requested by the Service.
The skills you need
- Good communication skills
- Friendly and calm nature
- Mental health experience who feels strong enough to help others
- Willingness to listen to people with a genuine enthusiasm to support others
- Confident, sympathetic and can inspire trust and able to maintain boundaries in a non-judgemental way
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a volunteer to review our finances and financial reporting at the centre. We need to ensure we are compliant with the Charity Commission Guidelines and are have robust financial processes in place.
At Sutton Women's Centre we provide key services to the community supporting women who have experienced domestic abuse as well outreach services educating members of the community on domestic abuse. We provide counselling and other services to help women thrive such as cooking classes and computer courses.
We have grown substantially over the past years and require a full review of our finances and financial processes to ensure we are compliant and to explore efficiencies. It would be great to have an experienced volunteer working alongside us as we work through our finances and ensure they are up to scratch with the relevant legislation.
About the opportunity
We need dedicated volunteers to work at our store on Finchley Road which is located in the popular shopping area of South Hampstead. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the opportunity
We need dedicated volunteers to join our friendly team at our store on Wilton Road in the popular shopping area of Victoria. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the opportunity
We need dedicated volunteers to work at our store on Fulham Road which is located in the popular shopping area of Chelsea. We need dedicated volunteers to join our friendly team at our store on Wilton Road in the popular shopping area of Victoria. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
The client requests no contact from agencies or media sales.
Our advice line is a vital service to people experiencing domestic abuse and is available 24 hours. To help us provide the best possible service, we are looking for volunteers to help support this coverage.
Working closely with our trained team of experts, advice line volunteers will offer callers reliable information, friendly support, and useful signposting. Volunteers would need to be available for approximately 2 hours on a regular basis each week, during either our daytime (9am to 4pm) sessions or evening (4pm – 10pm) sessions. After a period of training, this role can be carried out from home or from our Northampton refuge.
Please note that this is a new voluntary role within NDAS and as such it will change and evolve whilst it is being developed and put into practice.
NDAS envisages the following as a guide.
You will be:
- Committed to supporting callers facing domestic abuse situations.
- Responsive and sensitive to the disclosure of domestic abuse and mindful of issues relating to risk, confidentiality, and information sharing.
- Mindful of boundaries after disclosure; working with systems and processes internally and externally whilst understanding the limitations of the role.
- Able to sensitively gain information from callers and be able to follow the provided procedures for handling calls.
- Able to relay information clearly and concisely whilst using our case management software.
You will NOT:
- Be responsible for DA cases or concerns.
- Be expected to be a ‘specialist’ in this field. Instead, you will be supporting the existing team and taking details from callers for our specialists to then contact.
- Be left without support – trained members of staff are on hand to always offer advice and support.
What we’re looking for:
- An excellent telephone manner is essential as is high level of computer literacy.
- You must have a genuine desire to help people.
- The ability to work calmly in a pressured situation.
- You will need to be patient, empathetic and non-judgemental.
- You will be discreet with the information that’s shared with you.
- You will be accepting and won’t discriminate against anyone, for any reason.
At NDAS we welcome applications from a wide range of applicants.
There are no pre-requisites for this role and we don’t expect you to be an expert in domestic abuse to volunteer with us. Extensive training will be provided before you begin your volunteer role, along with ongoing, regular support. However, knowledge, understanding or experience that complements the role is always beneficial – be sure to include this in your application, as there is often strong competition for our roles.
We would appreciate any time you are able to offer. If you can commit to regular hours (such as 2-3 hours per week) we would be delighted to discuss ongoing projects that might interest you. As it takes an amount of time and resource to welcome new volunteers on board, we would appreciate it if you pledged to support us initially for a minimum of 6 months.
What we offer:
- You will be given an induction and any necessary training for this role.
- Targeted support workers will help and support you when volunteering.
- You will be able to develop new and existing skills in areas such supporting clients fleeing domestic abuse.
- Fundraising is fun and rewarding and a great way of meeting new people.
- You will be working as part of a dedicated and motivated team of volunteers.
- You will have the opportunity to make a real difference to the lives of those we support.
- Volunteers can claim all reasonable and previously agreed expenses (such as for travel or reimbursement for items purchased).
Once your completed application form has been processed, we will contact you if we feel your skills would be a good fit for NDAS to arrange an informal interview.
If you are successful, we will contact you to arrange your induction. Please note that the compulsory induction will require several days of training - please contact us for more details.
This role outline is binding in honour only and is not intended to be legally binding.
The client requests no contact from agencies or media sales.
Ref CYFV-241
Are you a proactive, collaborative and compassionate individual with experience of working with socially excluded young people and adults? Looking for a highly rewarding new opportunity?
If so, St Giles has an exciting opportunity for a Children, Young People and Families Volunteer Mentor, where you will play an integral role in our team by supporting children and young people who are on the ‘edge-of-care’ through holistic whole-family specialist support.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our Children, Young People and Families Volunteer Mentor, you will focus on supporting Caseworkers delivering mentoring and specialist support for children, young people and their families, with the children on the edge of entering the care system and young people at risk of violence. We will count on you to develop and maintain effective relationships with Local Authority teams and other relevant agencies, ensuring a steady flow of referrals to the project, while also working collaboratively with other professionals such as Social Care teams, professionally representing St Giles.
You will support the completion of initial needs assessments with clients, helping them to develop individual action plans and regularly review them to assess progress, carry out and review thorough risk management plans, plus provide a client-led support service that responds to individual needs, including support with housing, finances, parenting, health, ETE and criminal justice.
What we are looking for
- To have lived, personal experience of the Care System, Criminal Justice System, and/or being involved in a gang or knife crime.
- Knowledge of anti-discriminatory working practices, and the implications of both within the working environment.
- Practical application of diversity awareness and unconscious bias in employment.
- Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience.
- Excellent interpersonal, relationship-building and communication skills, verbal and written.
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply visit our website via the Apply Button.
Closing date: 16 May 2024 Interview date: 22 May 2024
Islington SASS (Solace Advocacy and Support Service) offers vital on-going support to survivors, helping them to rebuild their lives through advice, advocacy & support. We are looking for enthusiastic volunteers to join our team.
Our teams offer support to those affected by domestic and sexual violence in their community. Our teams supply information, advocacy and specialist services to increase service users’ safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, reporting to the police, legal options and support through court, help around child contact, benefits and financial advice. As well as providing direct assistance, we also work to build capacity and develop expertise amongst professionals and agencies.
About the role
Islington SASS is a busy service, which receives many referrals every day. You will be supporting our duty team to process referrals and key admin work. If you are interested, you can also be trained to contact clients, making initial welcome or check in calls. You will be in the office in Camden one day a week on a Tuesday or Friday to support with this.
Who are we looking for?
No qualifications are needed for this role. We are looking for passionate volunteers who have:
- Excellent written and communication skills.
- Excellent computer literacy
- Good time management
- A non-judgmental and open approach.
What can you gain from this opportunity?
- Volunteers will receive excellent training from a dedicated team, and gain experience using a case management system, safeguarding, talking to survivors and processing referrals.
- You will be part of an inclusive and dynamic team and have opportunities to shadow different roles to develop knowledge and skills.
- This is a great role if you are interested in joining the sector or working with survivors of domestic abuse.
We offer great volunteer induction training, where you will be fully supported to understand, and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the level 3 Understanding Domestic Abuse Award (DAPA), which is recognized by the Home Office.
Interviews will take place week of 27th May 2024
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Mini Bus Helpers needed for Mini Hours: Tuesday – Friday 8.45am to 10:15am and 3pm to 5pm
Depending on your time available to volunteer these hours can be a role-share with another volunteer or volunteers. Any help on any days and any hours you can give will be appreciated.
Why Volunteer for this role:This would be an interesting sociable role meeting older people in the surrounding villages around Godalming, Milford, Chiddingfold, Witley, Elstead, Wormley and you would meet the local people bringing them from and back to their homes.
Role purpose: Volunteer helpers needed for our Mini-bus reaching out to local areas in our Community bringing passengers/guests, to and from their homes, to the Clockhouse Community Centre, Chapel Lane Milford.
You will be friendly and enjoy meeting people and you will travel in local areas on the minibus with the Driver. You will be monitoring the passengers letting the driver know of any issues.
Applications invited from anyone aged 18 or over.
Would suit retired people, people who work part-time, students (18+), job seekers, or anyone that can spare a morning and / or afternoon on any day from Tuesday to Friday, when our minibus is running.
You do not need a driving licence, just the mobility to get on and off the bus at the many stops and help people get on board. We appreciate your help.
If you can help, please contact Volunteering at Age UK Surrey
Please ensure you have transport to get to the Clockhouse Community Centre, Chapel Lane, Milford GU8 5EZ - parking is on-site; you will need to be mobile and able to help elderly people get on and off the Community Centre mini-bus and enjoy travelling on the bus to surrounding areas and villages.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you use your communication skills and to support a group for people looking to make changes to their alcohol or drug use? The Pier Road Project is jointly delivered by Humankind, South London and Maudsley NHS Foundation Trust, and St. Giles, to support people in Bexley to reduce or stop their drug or alcohol use.
We help people with:
· one to one support and group programmes
· support to improve mental and physical health
· methadone or buprenorphine prescribing and community alcohol detox
· needle exchange
· recovery community
· advice on benefits, housing and finances
· friends and family support
Details of the role:
This role involves assisting the team to support people in group settings, by co-facilitating a group alongside a staff member, either remotely or in person. A number of groups are delivered in a hybrid way, with some people joining online via video call, and we would love some help to ensure these people feel engaged.
There is flexibility around the groups the volunteer could support; these include:
Harm Reduction Group – Monday 11.45 – 13:00
Motivation to Change – Tuesdays 13.15 – 14.30
Relapse Prevention – Fridays at 13.45 – 15:00
There is also the opportunity for the volunteer to experience and get involved with other parts of the service, depending on own goals.
Activities may include:
- Co-facilitating a group session for people seeking to make changes to their substance use
- Helping to make sure people can access and engage with the group via Zoom / Microsoft Teams, if a hybrid group
- Generally listening and being empathetic to others, and speaking positively about treatment / recovery
- Signposting to other activity / support the service and partners offer
· Liaising with staff and service users to gain feedback about the service which helps inform decisions and support
· Adhering to policies related to areas such as safeguarding, information governance and health and safety
Timings: Pier Road Project is open Monday – Friday 9.30 – 4.30, there is flexibility in the timings of this role as there are a number of groups a volunteer could support.
Location: Pier Road Project is a short walk from Erith train station, in the borough of Bexley
Training: Volunteers have access to Humankind’s training platform, Learningkind, and will be asked to complete some training modules within their first 3 months, most of these are e-learning modules.
We would love you to bring to this role:
- Clear verbal/written communication skills
- A confident and friendly approach
- Moderate confidence at using Zoom and IT – we can help you build on skills
- An understanding of the importance of guidelines and procedures relating to key areas such as safeguarding and information governance
- Be respectful and non-judgemental
- Willing to attend and complete relevant training
- To participate in regular supervision sessions with your supervisor
What Volunteers can expect from Humankind:
· Regular supervision and support
· Induction and access to training
· To learn and practice new skills within a team-work setting
· To feel part of a team and the wider Humankind organisation
· Reasonable travel expenses reimbursed with proof of journey
Our workplace values are:
· Honest: we are open and realistic, building trusted relationships in which we challenge, collaborate and change.
· Committed: we are passionate about being the best that we can be, and we do this by keeping people at the heart of everything that we do.
· Inventive: we are ambitious, drawing together skills and resources to innovate and adapt in determined pursuit of our mission.
If you are interested in this role, we can initially arrange a phone call so that I can tell you a bit more about the role and Humankind, and to discuss your goals and motivations. After that, we would arrange an informal interview, either remotely or in person.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
GFB are seeking someone with experience of working in a financial role to join the Board as a Trustee, who will be able to advise on financial matters, ensure we meet our financial obligations and help us build a sound financial strategy as we move forward. As a Trustee you will share collective responsibility for the governance of GFB and all decisions made by the board, ensuring the organisation is well run, fulfils its mission, ensuring compliance with charity law and that the charity is open and accountable.
Responsibilities
All trustees are responsible for setting the strategic direction for GFB, ensuring alignment to our values, defining goals, setting organisational policies, agreeing financial plans, evaluating the charity’s performance and ensuring good relationships amongst the trustees and with the senior staff.
Key tasks
All Trustees:
- Embrace the organisation’s vision, mission and values.
- Ensure the charity complies with its governing document and charity law.
- Ensure focus on strategy, performance, risk and assurance rather than operational matters.
- Act with integrity, making objective decisions without undue influence by special or personal interests.
- Ensure openness and accountability, build public trust and confidence in GFB’s work and legitimacy in representing beneficiaries and stakeholders.
- Uphold collective responsibility of the board.
- Commit sufficient time and energy to the role of trustee and make reasonable use of own skills and experience to support the work of the board and GFB.
- Ensure the principles of equity, equality, diversity and inclusion are embedded in GFB and help deliver public benefit.
Specific to the Treasurer Trustee:
- Oversee the financial affairs of GFB ensuring that they are conducted with probity and transparency.
- Ensure the board receives sufficient information to carry out its financial responsibilities.
- Ensure that the charity has robust and effective financial controls.
- Ensure appropriate financial policies.
- Ensure an annual budget is provided for board approval.
- Review management and statutory accounts are produced on time.
- Ensure that organisation risks are reviewed by the board annually.
Trustees may also undertake additional work for the charity between meetings subject to their availability and skill set.
We are looking for people who want to help their local community and work towards the eradication of food poverty whilst support the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate:
- Experience of working in a financial role such as a qualified & experienced accountant or banker. However, previous experience as a charity treasurer is not essential.
- Lived experience in Greenwich Borough
- Passion for our vision and goals.
- Independent judgement and ability to think strategically.
- Able to work effectively as part of a trustee team, contributing and considering others views.
- Demonstrate the 7 principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
- Able to commit the time and effort required.
- Bring relevant capabilities that help the board perform its role effectively and achieve GFB’s vision.
- Understanding and commitment to principles of equality, equity, diversity and inclusion.
Please apply through Reach in the first instance, providing a CV and cover letter detailing why you are interested in this role and your relevant experience. Shortlisted candidates will be invited for an informal interview with members of the Board of Trustees at Greenwich Foodbank
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our foodbank is a project founded by local churches and community groups, working together towards stopping hunger in our local area. We are seeking to recruit new trustees to bring extra skills and experience to a current board.
As a Trustee you will share collective responsibility for the governance of GFB and all decisions made by the board. The Trustees ensure the organisation is well run and works to fulfil its mission. They act in the best interests of the charity and its beneficiaries, ensure compliance with charity law and that the charity is open and accountable.
Responsibilities
All trustees are responsible for setting the strategic direction for GFB, ensuring alignment to our values, defining goals, setting organisational policies, agreeing financial plans, evaluating the charity’s performance and ensuring good relationships amongst the trustees and with the senior staff.
Key tasks:
- Embrace the organisation’s vision, mission and values.
- Ensure the charity complies with its governing document and charity law.
- Ensure focus on strategy, performance, risk and assurance rather than operational matters.
- Act with integrity, making objective decisions without undue influence by special or personal interests.
- Ensure openness and accountability, build public trust and confidence in GFB’s work and legitimacy in representing beneficiaries and stakeholders.
- Uphold collective responsibility of the board.
- Commit sufficient time and energy to the role of trustee and make reasonable use of own skills and experience to support the work of the board and GFB.
- Ensure the principles of equity, equality, diversity and inclusion are embedded in GFB and help deliver public benefit.
Trustees may also undertake additional work for the charity between meetings subject to their availability and skill set.
We are looking for people who want to help their local community and work towards the eradication of food poverty whilst support the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate:
- Passion for our vision and goals.
- Independent judgement and ability to think strategically.
- Able to work effectively as part of a trustee team, contributing and considering others views.
- Demonstrate the 7 principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
- Able to commit the time and effort required.
- Bring relevant capabilities that help the board perform its role effectively and achieve GFB’s vision.
- Understanding and commitment to principles of equality, equity, diversity and inclusion.
The food bank would particularly welcome applications from those with experience in one (or more) of the following areas:
- Lived experience in Greenwich Borough
- IT
- Data Protection
- Finance
Please apply through Reach in the first instance, providing a CV and cover letter detailing why you are interested in this role and your relevant experience. Shortlisted candidates will be invited for an informal interview with members of the Board of Trustees at Greenwich Foodbank
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.