Volunteer roles

Are you organised, reliable, and keen to make a real difference in your local community? We are seeking a dedicated individual to take on the vital role of Parish Treasurer. You’ll play a central part in overseeing our charitable status, managing Gift Aid, and maintaining accurate records of income such as standing orders, donations, fees, and investment income. Your attention to detail will also help ensure the smooth handling of parish expenditure. Financial experience is not essential but would be helpful —enthusiasm and a willingness to learn are most important. If you’d like to support the church’s mission and contribute to its ongoing work, we’d love to hear from you!

The role would take 4 – 5 hours per month plus a few face-to-face meetings per year and whilst a volunteer would be perfect, it could be a paid role.

We are looking for new volunteers to join the Meet Me team to support Meet Me at the Albany in person and remote activities.

What is Meet Me at the Albany?

In 2013 Entelechy Arts and the Albany, in partnership with Lewisham Council, established Meet Me at the Albany – an arts and social club for over 65s. Meet Me… is led by a vibrant and diverse community of previously isolated older people, who come together weekly to run a cross-art form social and creative programme to make friends, be creative, advocate for themselves, and contribute to the vibrant cultural life of Lewisham.

On Tuesdays we get together at the Albany theatre in Deptford, and get involved with everything from singing to painting, from crafting to gardening. During the COVID pandemic we took our groups onto the telephone, and seeing the massive benefits these groups brought we have continued with our Meet Me on the Telephone programme. Find more detailed information further down this page!

Who we are looking for?

Our volunteers play a vital role in ensuring the smooth running of our weekly and monthly sessions. These roles are perfect for people who enjoy meeting new people, engaging in conversations, and trying new things. They’re also ideal for those who like to listen and provide support based on individual needs and interests.

Skills and experience:

Personable and Friendly: We need volunteers who are approachable and easy to talk to.

Strong Listening Skills: Essential for connecting with our members and ensuring their safety.

Experience with Older Adults: While prior experience working with older people or supporting their creativity is beneficial, it’s not required—just an interest in doing so.

Adaptable and Flexible: Activities may change, so volunteers should be open to adjusting their approach as needed.

Creative Sharing (Optional): Some volunteers enjoy sharing their creativity with our members, but this is not a requirement.

We’re also looking for volunteers who are interested in helping out with marketing and social media, so if that sounds like your cup of tea, get in touch! It would be great if you also have experience of working with people living with dementia.

What’s next?

Get in touch for an initial chat. We will then invite you to complete a registration form and book you on to our next available training session. Training will cover safeguarding, setting boundaries and explore the programme. It is a chance to work through possible scenarios and ensure you feel confident to join us for one of the in person or over the phone sessions.

By getting involved you could:

• Join an enthusiastic team and make new friends 
• Develop your hospitality skills and put them into practice
• Support the lunch rush be delivering food to people’s tables 
• Support on the counter to help serve soup or cakes
• Sign up to holiday, evening or 1 off events such as Theatre, Proms or other performances that may have an ice cream trike or BBQ on offer
• Be trained on the Food and Beverage Buggy to help deliver stock including freshly baked good to other outlets (being trained on the F&B buggy is an optional choice in addition to usual duties)
• Use your smile and customer service skills, so people feel at home
• Help us raise money so we continue our work looking after special places

What's involved?

• Undertake tasks ranging from clearing tables and serving food to washing dishes and supporting behind the counter. 
• Use your smile and customer service skills to engage with visitors, share knowledge of the property and generally enhance their visit
• Have a strong working knowledge of our menu, including allergen information, and sharing this with visitors, though any allergy questions should be asked to a team leader, with the support of our allergen book.
• Playing your part to continue our work looking after special places 
• Joining an enthusiastic team and making new friends
• Learning and developing a range of skills such as food safety, barista and exceptional service.
• There’s also potential to get involved with the Food & Beverage events calendar.
• You can also opt in to Food and Beverage Buggy training to help deliver freshly baked goods to other outlets on site.

This role will suit you if you are:

• Are cheerful and like being around people – you’ll meet a lot at lunchtime! 
• Are looking for a varied role – you’ll be juggling tasks as well as trays of food
• Are keen to be part of a team
• Are good at keeping places looking tidy and welcoming
• Have a keen eye to detail to notice when a visitor needs help
• Love chatting about food, new recipes and where our ingredients come from

Help children across Latin America improve their English while you build real teaching English online skills. We provide full induction and ongoing support. No prior teaching experience required.

What you’ll do:

• Teach live, online English lessons to children and youth in Latin America (lesson plans and materials provided)

• Collaborate with a supportive team during brief planning sessions

• Inspire learners while developing your own teaching confidence

What you’ll gain:

• Practical EFL teaching experience in an international setting

• Training, mentoring, and a Certificate of Service on completion

• Development of leadership, communication, and adaptability skills

• (Optional) Hours that may support university credit/placement—check with your institution

Time commitment (UK time):

• Mon: 8:00–11:00 pm BST (7:00–10:00 pm GMT)

• Tue–Fri: 9:00–11:00 pm BST (8:00–10:00 pm GMT)

• Approx. 11–12 hours per week.
  (Note: UK times shift by one hour when clocks change.)

Upcoming volunteer sessions:

• 21 October 2025 – 27 February 2026 (break: 13 Dec 2025 – 6 Jan 2026)

• 7 January 2026 – 27 March 2026

• 24 February 2026 - 8 May 2026

What we’re looking for:

• Reliable, empathetic volunteers who enjoy working with children

• Fluent English and willingness to learn how to teach English

• Stable internet and a quiet space for Zoom lessons

Chair of the Board of Home-Start Berkshire East

Are you our new Chair of the Board?

Can you lead a charity that supports parents of young children in east Berkshire?

Home-Start in Berkshire East is an empowering, visionary, family support service built on trusted relationships and rooted in the community. We are a local charity, also part of the national Home-Start network of 180 groups. Our Board of trustees is fully responsible for governing our independent organisation, which focuses support to parents with young children, through a range of volunteer and employee-supported services, primarily in the east of Berkshire.

With a turnover of £300k+ in 2024/25, we’re a medium-sized charity, with 14 paid staff and over 30 regular volunteers, offering over 3,000 volunteer hours to more than 300 families per year.

We are looking for a new Chair for our Board of Trustees, as we continue to grow after our recent merger, and as our current Chair reaches the end of her Term of Office. You’ll have a leadership background and an understanding of (charity or corporate) governance. It is vital that you are able to lead cooperatively and work with other Trustees, the CEO, our employee and volunteer team, to shape our vision and strategy. Whilst we’d appreciate some experience within the charity sector, as either a trustee, volunteer or employee, that is not absolutely vital  – we don’t want to preclude appropriate experience from other sectors that clearly fits our current and future needs.

This is a high-profile appointment, with strong commitment to the future of families and children, and an appreciation of Home-Start’s work both important.

We are a charity not a business, but we apply business principles to governing our organisation. We are looking for fresh expertise and experience, wanting to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups.

The focus of a trustee is strategic, and our Chair will not be expected to get involved in the organisation’s operations on a day-to-day basis; however, regular contact and liaison with other trustees and our CEO is expected.  

We ask for at least eight hours per month, rising up to sixteen hours per month at times of year-end and the AGM, plus other occasional promotional & celebratory events. You will need good access to digital communications, as much of our charity’s business is run that way.

How to apply  

This appointment is being managed for us by inVOLve Community Services, a charity-support organisation, who offer a no-obligation discussion. A detailed Chair’s Recruitment Information Pack can be made available to you upon request.

Trustee appointments are subject to satisfactory references, to completion of an online Safeguarding course and an Enhanced DBS check. 

Your CV and Supporting Statement will be read by our existing trustees; an informal discussion, followed by a more-formal interview can be arranged as soon as mutually convenient 

I need to know more 

Contact Mike Allen via Apply Now below for more information and arrange to have a no-obligation initial informal discussion (Teams/Zoom), explanation about this important role and any assistance in your application.

About the role

You will be delivering our telephone helpline model to people impacted by hoarding behaviour who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse & neglect. You will have your own case load of weekly telephone calls and work towards SMART goals to assist the participant in managing and improving their space and hoarding situation

The role consists of:-

· Building rapport with your assigned participants and offering them one-to-one support over the telephone

· Delivering our support model of 27 phone calls

· Assessments of incoming cases (further training will be provided)

· Complying with HUK's case-management procedures, training program and other relevant policies and procedures.

We are looking for:-

· Individuals or professionals with interest and/or experience in mental health

· Psychology graduates or students looking for experience or a student work placement

· Individuals with lived experiences of hoarding

· Individuals with the ability to work sensitively and professionally with people facing difficult circumstances

· A commitment to volunteering with us for one year and for four hours each week

· Office working (Islington) or remote

· A commitment to values and ethos of HUK

Filling Good is a community-led sustainable retail community benefit society on a mission to reduce waste, promote ethical consumption, and support local, eco-conscious producers. Based in Maidenhead, we are passionate about empowering our members and customers to live more sustainably. As a co-operative, we are owned and governed by our members and guided by values of fairness, transparency, and social impact.

We are looking for volunteer retail assistants to help run the shop. The shifts are from 9.45 am until 1.45 pm or 1.30 pm to 5.30 pm and we are open Tuesday to Saturday 10 - 5 (and on Sundays but shorter hours).  You will be serving customers, refilling food dispensers, receiving and processing deliveries, liaising with other volunteers and helping make Maidenhead residents follow a more sustainable lifestyle.

Volunteering in the shop will entitle you to a discount on your shopping and you will meet lots of other environmentally friendly, lovely people.

Feel free to pop in for an informal chat or if you have any other questions

Trustee role description  

About IMIX 

Immigration is one of the key debates within UK politics and the media. IMIX is working to ensure that debate includes the voices of migrants and those who support them.

Our vision is for a society that welcomes people who move to the UK and understands the different journeys—through migration or displacement—that bring them here. A society that recognises how overlapping injustices shape those journeys, and where everyone can belong, be treated fairly, and live well together. 

Our mission is to use our media and communications expertise to ensure the voices and stories of migrants and refugees help shape how migration is understood and discussed in the UK. 

We do this by working with people who have lived experience of the immigration system, the organisations that support them, and the journalists who shape public opinion—always recognising the inequalities and barriers that affect whose voices are heard. 

We have a new strategy to 2030, which sets out the role that we play in the migration sector, and our ambitions for the years ahead. These are to:

1. ensure that more people with lived experience of migration have the skills and confidence to communicate effectively in the media. 

1. ensure that more organisations working to support migrants and refugees develop their media communication skills and capacity to tell the human story of migration.

1. work with journalists and media teams to significantly increase the level of positive migrant and refugee stories reported in the UK media, designed to increase empathy and understanding of the issues experienced by migrants and refugees. 

To strengthen our governance for this new strategic period, we’re recruiting four new Trustees.

Here’s what our current Trustees say about being part of IMIX: 

“It has been a privilege to support IMiX as part of the board. I have enjoyed seeing the organisation progress. A small but hugely passionate and effective team doing work that is more important than ever. IMiX has proved itself invaluable to the sector and whoever joins the board next will have important work to do to continue to strengthen IMiX at this crucial time for the debate on immigrants and refugees. This role offers the opportunity to help spread a reasoned narrative on a hot topic political issue that badly needs balance.”  Shazia Ejaz 

“It’s truly been a privilege to serve on the Board and to be part of such an inspiring organisation. I’ve learned so much from this experience.” Zain Hafeez 

“To an increasingly challenging public conversation about migration, IMiX brings calm expertise and evidence, positive messages and life-changing stories that change people's minds. It's a really important role to play, and the Board of Trustees make this possible by steering the strategy of the organisation and ensuring the staff and volunteers can deliver their work in a safe and supportive environment.  Our Trustees are a strong and committed group of people and it's a pleasure and privilege to work with them.”  Geraldine Blake (Chair) 

The Duties of a Trustee 

Trustees have overall control of a charity and are responsible for making sure it’s doing what it was set up to do, keeping the organisation on track and running effectively.

The IMIX Board meets four times a year to discuss with the Chief Executive and the team a wide range of issues. Our shared duties are to:

Strategy  

• Support the implementation of IMIX’s vision, mission, values and strategy.

• Approve activities that deliver the strategic goals, along with operational policies, and monitor and evaluate their implementation.

• Ensure that key risks are being identified, monitored and controlled effectively. 

Finance and Resources 

• Ensure the strategy is resourced by overseeing IMIX’s financial plans and budgets.

• Support and participate in fundraising and income generation activities

• Review and approve IMIX’s annual financial statements. 

IMIX Team  

• Provide support and challenge to IMIX’s Chief Executive

• Ensure that structures are in place that safeguard the well-being of IMIX’s team including volunteers and ambassadors.

• Ensure the effective and efficient administration of the organisation. 

External 

• Act as a champion of IMIX, promoting IMIX’s aims and reputation by applying your skills, expertise, knowledge and contacts whilst also ensuring that IMIX plays an appropriate role in the wider migration sector.

• Act as an ambassador for IMIX, attending events and relevant meetings.

• Bring intelligence to the Board on changes in IMIX’s operating environment.

General 

• Contribute to regular reviews of IMIX’s own governance.

• Attend Board meetings, coming prepared to contribute to discussions. 

Being a trustee means making decisions that will impact on the services and support that IMIX delivers and making a difference to the debate on migration.

What we’re looking for 

We are looking for people to join our Board who have either or both of the following:

Lived experience of migration or asylum  

More than half of our Board of Trustees have lived experience of migration, ranging from arriving as a refugee, growing up in the UK without settled status, moving to the UK from Europe, or being British but born outside of the UK.

It is important to us that people with lived experience are leading the governance of the organisation, as well as being involved across our projects, through Advisory Groups and Ambassador programmes. We recognise that diverse perspectives strengthen governance and decision-making, and we seek to continue broadening the range of backgrounds and experiences represented on our board.

Professional skills  

We’re particularly looking for experience in one or more of the following areas: 

• Media and Journalism 

• Digital

• Fundraising and/or income generation  

• Legal and financial oversight for charities

• Public sector/local authority experience, in particular regional links beyond London

Personal attributes 

All our Trustees need to have:

• A commitment to IMIX and its values

• The ability to analyse information and understand the implications and opportunities 

• Sound, independent judgement, and a willingness to speak your mind 

• A willingness and ability to devote the necessary time and effort 

• An understanding of the legal duties, responsibilities and liabilities of trusteeship 

• An ability to work collectively and effectively on a Board

What’s the commitment?  

The Trustee term is three years, with an option to renew for a second term.

We have quarterly board meetings which take place online, with at one in person away day each year in London.  We also have two sub-committees, one on People and HR, and the other on Finances and Funding, which meet in the month before a Board meeting.

How will we support you?  

We’ll provide a full induction to the work of IMIX, and opportunities for you to understand what we do and how.

The Chair and Chief Executive will support you to settle in, and there is an annual one-to-one with the Chair for you to reflect on your learning and your experience of being on the Board.

We can also provide training and opportunities for you to develop your governance skills and particularly welcome people who may be new to governance roles. 

What difference will you make? 

IMIX is at the heart of the UK’s migration debate.  By 2030, we want to see a shift—not just in media coverage, but in the national conversation. Migration will no longer be framed as a problem to be managed, but as part of who we are as a society. Public understanding will be more empathetic, informed and connected to lived experience. People who move will be seen as neighbours, colleagues, carers and community members—not strangers. 

We believe this future is possible. It will be built through shared values, solidarity across communities, and powerful storytelling that reflects the full complexity of people’s lives. At its heart will be the principle that migration is not a threat but a vital part of a healthy, connected society.

At a time when the rise of the far right is fuelling hostility and fear around migration, our work has never been more urgent. IMIX stands with partners across the migration sector to counter divisive narratives and strengthen solidarity. As a Trustee, you will help us ensure that truth, empathy and shared humanity remain at the centre of the national conversation. 

IMIX will continue to play its role—supporting the sector, amplifying migrant voices, and changing the story. As a Trustee of IMIX, you will help us to deliver this future.

What will you be doing?

Our Board is chaired by Peter Carter and of made up of seven Directors. We plan to add 2-3 more to strengthen the skills and experience, and widen our diversity

The Board of Directors have overall oversight of Trinity Academy Newcastle Trust. In Trusts the purpose of Governance is to provide:-

• Strategic Leadership
• Accountability and Assurance
• Strategic Engagement.

As a Director, on the Board of Directors, you will work in partnership with the CEO, to set the strategic direction of the Trust, challenge Senior leaders and to take the Trust forward as an excellent example for the type of alternative provision that it offers.

Being a Director is a commitment to attending Board and Committee meetings that consider issues such as setting the Trust’s vision, mitigating financial risk and scrutinising educational outcomes, as well as overseeing the management side of the Trust.

Through oversight and strategic direction, the board will ensure that the Trust:

• Complies with governance documentation and relevant legislation
• Apply the resources solely towards pursing our purpose
• Have financial stability and sustainability
• Have effective  policies and procedures in place
• Evaluation performance against agreed goals

What are we looking for?

No previous experience is required and we welcome application from young and old alike from people with all kinds of backgrounds.

Our Directors must be:

• Willing and able to champion our Vision and Values
• Collaborative and open to new ideas
• Able to listen, express views constructively and be fair and objective.
• Reliable, ethical and honest
• Willing and able to contribute to the work of the Board
• Willing to undertake an enhanced DBS check

We are particularly seeking applicants with one or more of the following:

• Experience of the education sector and/or further education
• An understanding of Special Educational Needs and Disabilities
• Advanced financial/ accounting  skills
• An understanding of adolescence mental health

What difference will you make?

Directors play a vital role in making sure that Trinity Academy Newcastle Trust achieves its strategic vision. The Directors have the overall management of the Trust and provide support, ideas and constructive challenge to the CEO and Executive Leadership team. As a Director you will be able to develop your professional skills and experience in areas such as strategic planning, chairing, policy implementation and teamwork. 

Before you apply

Please apply via the Reach website.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

A role more involved than the title suggests! The Operations team are the ‘engine under the hood’ of Humanists UK, performing much of the administrative work that keeps the organisation running smoothly. 

By volunteering with the team, you will be directly supporting our campaigns, community work, and charitable services, helping to create a fairer, kinder, more rational society.

The tasks you complete from week to week may vary depending on the needs of the team, but a typical shift could look like this:

You might start by opening the incoming post and processing incoming donations made by cheque and card, ensuring our members’ and donors’ generosity is put to good use without delay. You will scan received Gift Aid declarations, adding an extra 25% to each donation’s value – an invaluable boost to a small but influential charity such as ours. 

You will help us keep our member and supporter database records up-to-date and accurate, making sure our outreach efforts are as accurate and effective as possible.

If you have a good eye for organisation, we might ask you to help keep on top of our stationery and office supply needs, in addition to some light tidying to keep our office a welcoming, professional environment for visitors and staff alike. (And if you’re green-fingered, then even better – our perennially neglected plants need all the help they can get!)

You may then move to preparing stall and enquiry packs, which are a vital resource for promoting humanism through our events and dedicated wider network Humanists UK people.

To wrap up your day, you could frank the small (or not so small, if the Christmas card rush is upon us) stack of out-going letters and parcels, and pop them in the nearest postbox on your way home. 

And, of course, while working through your tasks, you are welcome to help yourself to our virtually endless supply of tea, coffee, and biscuits.

Key tasks include:

• Opening and processing incoming post

• Inputting forms and processing received donations 

• Preparing and sending shop orders (including a busy Christmas Card rush in November/December), enquiry packs, and stall packs

• Franking and posting out-going mail

• Updating member and supporters records 

• Scanning and printing

• Preparing name badges and events materials

• General office maintenance such as tidying work areas, watering plants, clearing cupboards

• Checking and counting stock

• Reviewing online and paper resources

• Ad hoc office duties

You’ll ideally have good administrative, IT, and organisation skills, and be able to work well in a team and also unsupervised. However, the variability of this role means that we can work to your strengths - and support you to learn new skills where needed!

You may have skills from your work, studies, or volunteering that lend themselves well to this role. You can see the role as an opportunity to improve in these areas in a friendly, encouraging, and stimulating environment.

You will be supportive of the aims of Humanists UK and willing to give one to two hours a week to the role. Some knowledge and understanding of humanism is helpful, but not essential. You can learn more about what we do on our website.

The position is based at Humanists UK’s London office in Islington.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No