Volunteer roles for the Arts, Culture and Heritage sector

Do you want to gain professional writing skills and have your named work viewed by thousands? Do you have a passion for great literature or fine art or classical or contemporary music or history or archaeology or something else in the humanities? Do you love to learn about other cultures, their cuisine, customs and language? Do you want to join a vibrant community of writers? Then write for us!

The Cultural Me is a platform for arts and culture with a focus on discovering practical solutions for mental wellbeing, leisure and travel.

We are looking for writers to research and write micro-articles (roughly 750 words), on selected subjects, for example, a piece on Tolstoy, or Early Renaissance to Contemporary Art, or Latin American magic realism to Postcolonial Literature, or Sri Lankan culture, or Beethoven, or Film... You will also be involved in editing contributions from other writers.

If you have never written professionally before, then don't worry: all we ask for is a Bachelor’s Degree in the Arts and Humanities. We are also happy to consider you if you have alternative qualifications — provided you can demonstrate specialist subject matter knowledge in one or more areas in the arts and culture (and you love reading). The articles we produce (unlike popular media) are to the best academic standards. The ideal person, therefore, should enjoy writing articles that are well-researched yet written in an accessible format suitable for the public at large.

Here is what you can expect from us in return for your voluntary work:

• Detailed and friendly, one-to-one editorial feedback on almost every line you write.
• How to write for a busy mainstream reader: developing a story.
• A language and style guide reflecting modern trends in mainstream media.
• The chance to develop a deeper understanding of the arts, history, philosophy...
• Publication of your work to a global audience on a fast-growing platform.
• A link to your writing portfolio to include in your CV.
• A chance to join our diverse community of writers in our active chat space with the option to contribute to our growing social feed on the Cultural Me website.

In addition, if you provide The Cultural Me as a reference for a potential job, we will provide a personalised reference based on your portfolio. Our writers have secured jobs with organisations such as the Red Cross, Kobalt Music, Oxford University Museums, amongst others.

This is a brilliant opportunity for someone with a passion for the arts and culture to join a community on a worthy mission. If you love the idea, then please email Emma by clicking on ‘Apply’ and writing a short cover letter explaining what you like about the role.

COMMENTS FROM OUR WRITERS

Claire Woods — MA Creative Writing, Open University

‘The editors have a keen eye for detail, and I’m learning so much already!’

Florence Gildea — MPhil Sociology, University of Cambridge

‘The level of support, the attention to detail and the encouragement I experienced while writing for The Cultural Me was absolutely unprecedented in all my years of writing. Editing is an underappreciated skill these days, as people are keen to publish content as quickly as possible. It is a testament to the commitment of the Editors at The Cultural Me for producing resources of the highest quality that they put so much time and effort into working with writers like me. I felt both stretched and valued.’

Zoe Willis — BA French and German, University of Bristol

‘Working on The Cultural Me micro-articles really made me interrogate what I was writing, making sure the subject was absolutely clear for those reading it. At university, you are never told to examine each sentence as to how it fits in with your argument.’

Elise Czyzowska — BA English Literature & Language, University of Oxford

‘Writing for The Cultural Me has allowed me to continue practising my analytical reading from university, and given me the opportunity to share my thoughts on the literature I know and love.’

Nicholas Benton — BA English Literature, University of Sheffield

‘The Cultural Me provided me with a detailed commendatory reference that helped me secure a place on a master’s degree at the University of Birmingham.’

Tom Mackinnon — BA History of Art, University of Cambridge

‘Since starting to write for The Cultural Me, I’ve actually learned a lot about writing for mainstream readers. At the same time, I really enjoy being able to keep in touch with the topics I love. I do recommend this experience to anyone wanting to pursue a career in writing, curation or education.’

SAMPLE MICRO-ARTICLES

Please see the attachment.

SAMPLE WRITER PROFILES

Deepa — https://thecultural.me/people/Deepa-Srivastava-109829

Elizabeth — https://thecultural.me/people/Elizabeth-Hopkins-109782

Rami — https://thecultural.me/people/Rami-Barhoumi-109470

Gemma —  https://thecultural.me/people/Gemma-Unyereno-109538

Belinda —  https://thecultural.me/people/Belinda-Robinson-109600

Josef — https://thecultural.me/people/Josef-Steen-109610

What is the Access Advisory Group?

We want to be able to share the Royal Air Force (RAF) story with everyone, including those living with all kinds of disability, visible or hidden. Our Access Advisory Group is a group of volunteers who meet to support and advise the RAF Museum to ensure access for all. Examples of previous areas of group input include new exhibitions to commemorate the centenary of the RAF and the access information available on our website.

What will I be doing?

• Attending meetings a few times a year, which you can opt to attend either online or on site,

• Giving the Museum your opinion and advice on matters relating to access,

• Contributing to tangible improvements and changes at RAF Museum London.

This role is perfect for you if you…

• Live/have lived with a disability or have an understanding of living with a disability, or live with dementia or are supporting/have supported someone living with dementia,

• Have an interest in museums and a commitment to making museums accessible,

• Have the ability and willingness to use your experience to help us improve access throughout the Museum,

• Are committed to attending three meetings per year either online or at the RAF Museum in Hendon.

How much time would I need to commit?

The group meets three times per year (on dates agreed in advance). You can opt to attend on site or online. Meetings last for approximately two hours and are usually held during Museum opening times (10am – 5pm). We may also send occasional emails asking for advice and opinions.

It is expected that the next meeting will take place in mid to late June 2024. Generally meetings are held every four months. Our address in London is Grahame Park Way, NW9 5LL.

Retail area, visitors entering the West Wing and visitors leaving the House, you are likely to see everyone today. As a Retail Volunteer, you are a friendly and knowledgeable face for the West Wing.

What's involved? 

• Making every visitor feel welcome, and being able to answer visitors’ questions about Ickworth
• Having conversations with our customers about our products and purpose when the moment is right
• Selling out products and processing sales through the till
• Keeping the shop clean and tidy, re-stocking displays and pricing up items
• You are important in making sure things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures and being aware of overall security
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines

We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:
• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website

This role will suit you if you...

• Enjoy people and are keen to make each customer feel special - just channel your inner Mary Portas
• Love learning about our stock and enthusiastic about telling people about it
• Are excited at the prospect of supporting Ickworth by generating extra income

All National Trust volunteers will be asked to
• Respect and uphold the National Trust values whilst volunteering with us
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity

By getting involved you could...

• Make every visitor feel welcome, and being able to answer visitors’ questions about Ickworth
• Have conversations with our customers about our products and purpose when the moment is right
• Sell out products and processing sales through the till
• Keep the shop clean and tidy, re-stocking displays and pricing up items
• Be important in making sure things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures and being aware of overall security
• Be part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

Next year marks the centenary of the establishment of the Powell-Cotton Trust; it is an opportunity to embed good practice and sector leadership that enable us to secure the success of the next 100+ years of the Trust.

What will you be doing?

The Powell-Cotton Trust (PCT) is looking to recruit a new trustee with a finance specialism, in particular, who has experience and understanding of property and/or investment management.

This is an exciting time to join the board to provide governance and leadership for the Trust during a transformative period.  This began with our reopening for the 2025 season in February with the first instalment of a museum-wide renewal and interpretation project.  The extensive collection of late 19th and early 20th century cultural items from East Africa, and religious artefacts from Ethiopia, have been presented to focus on the people and communities which created and used the objects.  Until recent years, the galleries included object captions and text panels which reflected the interests, experiences, knowledge and perspectives of the Museum’s founder, Victorian explorer and hunter, Percy Powell-Cotton (1866-1940).  Now, the galleries have been completely revitalised with fresh interpretation bringing to the fore the objects themselves, their significance, the stories of their original owners and the communities to which they belonged.

The revitalised displays are the first results of a long-term collaboration between the Trust and its newly formed Community Advisory Group, aiming to bring accuracy and sensitivity to the presentation of the collections, lives, cultures and beliefs of people in communities whose histories and traditions are centuries old. 

Next year marks the centenary of the establishment of the Powell-Cotton Trust.  While the history of the Museum opening to the public dates back earlier than this, the Trust wish to mark this occasion; it is an opportunity to reflect on the past, to learn from the collection and our communities, to embed good practice and sector leadership that enable us to secure the success of the next 100+ years of the Trust.

What are we looking for?

It is essential that trustees should:

• Have the ability to think strategically and creatively, demonstrate objectivity, good judgement and analytical ability.
• Be willing to learn.
• Have good communication, team-working and inter-personal skills.
• Be tactful, diplomatic and able to build relationships.
• Be fair, impartial and open to new ideas.

It is desirable that Trustees have:

• An interest in natural history or ethnography and in museums and heritage.
• Experience of trusteeship/committee membership of a charity or other voluntary organisation.
• Live locally within Thanet or wider Kent.

What difference will you make?

The Board help the organisation achieve its vision to be an inclusive, engaging and collaborative centre of excellence enabling exploration of our world class collections and garden to deliver lifelong learning, research and social impact, locally, nationally and internationally.

To achieve this, we have 3 strategic aims that new Trustees will help support:

1. Financial Sustainability & Governance; we are on the cusp of receiving a significant inheritance that assures our financial future.  That said, we recognise that we can’t solely rely on this and must engage in actively growing our income from both fundraising and commercially based activities;
2. Collection Sustainability & Estate Infrastructure; we must continue to build on the hard work we have already started both in preserving the collection as well as developing the gardens. There needs to be a long-term plan and investment in both, with significant new developments of a Collection, Learning and Research facility;
3. Impact and Inclusion; we must continue to develop how we engage our audiences to ensure that we are relevant, available and inclusive to all, raising awareness of the Trust’s existence, and evaluating the impact we have on our visitors.  We must utilise technology to the fullest extent to make us accessible locally, nationally and internationally.

Before you apply

For an informal discussion with the Chair or a member of the Board, please contact us via the Reach website.

To apply for the post, please send a CV and covering letter explaining how you meet our requirements and why you are interested joining the Board to: Clare Valentine via the Reach website by Monday 19 May 2025.

Who They Are

TACO! (Thamesmead Arts and Culture Office) is an artist-led organisation and registered charity based in Thamesmead, South East London. It supports research, production, and exchange within the arts. TACO! is committed to nurturing artists and artistic practices as viable, valued, and vital components of creative communities, a progressive civic society, and the pursuit of shared equitable futures. Founded as an ongoing, embedded, and socially engaged artistic enquiry, TACO! investigates what art can be and what it can do.

The Role

The Board of Trustees at TACO! holds responsibility for the organisation’s overall governance and strategic direction. Trustees play a crucial role in ensuring TACO!’s long-term artistic, social, and financial sustainability.

TACO! is currently seeking individuals who are eager to make a meaningful contribution by volunteering their skills, experience, ideas, and passion to the organisation’s development and future direction.

TACO! is especially interested in individuals who:

• Are passionate and committed to contemporary art, artistic practices, artists, and the broader visual arts ecology.

• Can offer diverse representation, lived experiences, and professional perspectives to enrich the organisation and its board.

• Possess knowledge and experience of working strategically with children and young people in cultural, educational, or social settings.

• Have expertise in driving social change, strengthening civil society, and supporting community organising efforts.

• Bring experience in public communications, PR, marketing, or strategic positioning within the arts and culture sectors.

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ickworth to life and helping people get the best out of their day. 

 This role will suit you if you are:

• Warm and friendly.
• Someone with a curious and inquisitive nature, with an ability to engage our visitors, ask questions and facilitate conversations.
• Able to listen thoughtfully and actively.
• Someone with exceptional customer service standards- a desire to put visitors before everything else.
• A good storyteller, with a talent for reading body language and thinking on your feet
• Sensitive to visitor and volunteer needs – working as an effective team member.
• Willing to develop your knowledge of Ickworth, its history and vast collections.

Tasks and responsibilities

• Responding to the diverse needs of visitors, including people with additional access needs.
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace.
• Helping visitors to discover more, answering questions and making suggestions so they can enjoy their day, their way.
• Being an ambassador for the whole property and the National Trust. Helping visitors understand the full scope of the offer at Ickworth beyond the house.
• Learning more about Ickworth, so you can share your knowledge and stories of the family and their collections with visitors.
• Responding to the changing needs of Ickworth – supporting ongoing interpretation strategies in the House.
• Supporting with health and safety and evacuation procedures if required.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

 By getting involved you could· 

• Become part of a friendly and dedicated team.
  Spend time with us at Ickworth, learn about its history, stories and enjoy its beauty.
• Meet people from all walks of life
• Find an opportunity to use your existing skills and develop new ones.
  Improve your communication skills.
  Get a warm glow by knowing you have made a difference to someone’s day out with us.

 You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Adaptability, Communication Skills, Community Development, Customer Service, Event Support, Exhibition Arts, Fundraising, Interpersonal Skills, Public Relations, Public Speaking, Teamwork, Visual Arts

Non-Executive Director Church House Westminster – marketing focus

£3101 gross per annum (4 Board meetings)

Church House Westminster is the trading name of Church House Conference Centre Ltd and is renowned as one of London’s leading conference and event venues. A member of the prestigious Westminster Venue Collection, Church House Westminster attracts a wide variety of clients from both the corporate and public sectors. The venue can cater for meetings and events from 2 - 600 delegates.

Church House Westminster occupies the spaces used twice yearly by the General Synod of the Church of England. The building has an illustrious history, including the Second World War, when Parliament used it as an emergency location for the House of Lords and the House of Commons. Following the war, the preparatory meetings for establishing the United Nations and the first meeting of the UN Security Council were held at Church House. Major national inquiries, including the Kings Cross fire and the Herald of Free Enterprise ferry sinking, were also held at Church House in the 1980s.

The Conference Centre was established in 1990 and is the wholly owned trading subsidiary of The Corporation of The Church House, a registered Royal Charter charity. All profits from Church House Westminster are covenanted back to the parent charity.

The Board of Directors, comprising executive and non-executive directors, is seeking an additional non-executive director with significant experience in marketing ideally within the events and hospitality industries. At this time, we are particularly looking for someone who can provide strategic insight into marketing, branding, and audience engagement to help grow Church House Westminster's profile and reach. Previous board experience is not necessary; however, executive director or similar high-level leadership is. 

Role of the Non-Executive Director

As a Non-Executive Director of Church House Westminster, you will play a key role in shaping the strategic direction of the Conference Centre, ensuring it remains a leading venue in the events and hospitality sector. You will provide valuable independent oversight, helping to steer the business towards sustainable growth while maintaining its core values and charitable purpose. Specifically, your responsibilities will include:

• Contributing strategic insight and oversight to the development and implementation of the 5-year Business Plan, with a focus on marketing and audience engagement.
• Advising on marketing and brand positioning strategies to enhance Church House Westminster’s reputation and competitive advantage in the market.
• Monitoring the company’s financial and operational performance to ensure robust financial controls and risk management processes are in place.
• Acting as a critical friend to the executive team, providing independent support and challenge to help shape key business decisions.
• Ensuring compliance with regulatory and governance requirements, safeguarding the organisation’s long-term sustainability.
• Championing innovation and business development initiatives, particularly in digital marketing and audience expansion.
• Attending and actively participating in quarterly Board meetings, as well as occasional ad hoc engagements when required.

Commitment:

4 Board meetings per annum (Jan, May, July, Nov), plus occasional support, notably in support of the marketing function and events.

Recruitment timetable:

• Closing date for application: 15 May 2025
• Preliminary Interviews: 22 May 2025
• Final Interviews: TBC
• First Board meeting for successful candidate: 10 July 2025

How To Apply

To apply for this role, please submit an up-to-date copy of your CV, a Supporting Statement/cover letter stating suitability with special reference to marketing and the details of two references. 

Brief

Helping to educate over 4,000 students a year is a rewarding task, and the Education team brings the past centuries back to life for children.

This front of house role is for you if you are approachable, know a thing or two about our local history and enjoying working with children and young people. No past teaching experience required!

Purpose of Role

Under the direction of the Education and Outreach Officer there are several tasks that are carried out:

· To deliver high quality educational visits to schools of different age groups and abilities by leading site tours and education sessions that are part of the school visit

· To be an ambassador of Milton Keynes Museum by informing our visitors about the Museum and the collection

Key elements

After relevant training has been provided:

· Help to prepare for and deliver guided tours and educational sessions as part of a school’s fixed learning visit, using Museum exhibits, interactive activities and storytelling

· Able to adapt your delivery to children of different abilities and age groups: keeping time and maintaining student engagement

· Facilitating and supervising family activities and workshops

· Support of other educational activities / group bookings

· Creating educational resources and notify the Education and Outreach Officer of any materials and resources that are worn or out of order

· Maintain Health and Safety standards and follow the procedure for reporting incidents and hazards

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Strong communication skills and confidence in conversing to the public

· An understanding of how children learn and an ability to adapt your communication style to suit different age ranges and learning needs

· Ability to work as part of a dedicated team and individually

· Common sense and initiative

· No prior teaching experience, but an ability to enthuse and facilitate learning

Brief

If your talents lie within an office environment and you are able to use a computer, why not join our administration team answering the phone, placing orders, filing and much more.

This back of house role is for you if you are computer literate, organised and communicative.

Purpose of Role

Under the direction of the Volunteer Officer there are several tasks that are carried out:

· Help to keep the office organised and running smoothly

· Assist in daily office tasks (i.e. filing, handling and managing data)

· Help out in other working areas, such as marketing, events and fundraising

Key elements

After relevant training has been provided:

· Working with other administrative staff

· Making and receiving phone calls

· Data entry, filing, typing and general office duties

· There may be occasions where you have the opportunity to get involved in other areas, including attending events or other activities

· To liaise with other departments/volunteers as and when necessary and provide additional admin support where appropriate

· Where applicable assist with the handling of both incoming/outgoing mail

Your profile

What we are looking for:

· Good communicator (verbal and written)

· Good interpersonal skills and good telephone manner

· Have a working knowledge of Microsoft Word, Excel and other applications

· Able and willing to work as part of a team and also be able to work independently

· Friendly and approachable

Brief

As well as keeping the Victorian Kitchen garden at its best, our dedicated Gardening Team have the wartime garden, a rockery and a nature trail to look after and develop.

This back of house role is for you if you want to be close to nature, don’t mind working outdoors and have an interest in gardening or horticulture.

Purpose of Role

Under the direction of the Garden Team Leader, there are several tasks that are carried out:

· Creating and maintaining gardens for Museum visitors to enjoy

· Maintaining and improving the Museum’s nature trail

Key elements

After relevant training has been provided:

· Maintain and improve the Museum’s gardens and grounds, keeping them clean and tidy

· Assist with watering, weeding and planting as needed

· Harvest produce from gardens for use in shop and catering 

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Attention to detail and ability to work well under pressure

· Ability to work as part of a dedicated team as well as individually

· Reasonable level of fitness: Ability to work outdoors

· Basic knowledge of plant care and use of gardening tools

· Ability to relate to visitors who may use the garden

· Good understanding of relevant health and safety issues

Brief

There are always jobs to be done to care for the Museum – replacing light-bulbs, deep cleaning, oiling locks, and painting – helping to improve the visitor experience and protect the artefacts. We rely on our maintenance team to build and create displays, and to maintain, restore and repair our collection. Whether you are a skilled craftsperson, or good at DIY, we have a project for you to help.

This back of house role is for you if you are a hands-on team player, have some experience or interest in a craft/trade and are physically fit.

Purpose of Role

Under the direction of the Maintenance Team Leader, there are several tasks that are carried out:

· General maintenance tasks to restore, repair and maintain Milton Keynes Museum buildings, machines and exhibits

Key elements

After relevant training has been provided:

· General DIY and maintenance tasks, including painting and decorating

· Create, repair and maintain buildings and displays in the museum, including emergency repairs

· Moving the collection

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Attention to detail and ability to work well under pressure

· Ability to work as part of a dedicated team as well as individually

· Physically fit, able to work outdoors and on uneven/high surfaces

· DIY enthusiasts and/or skilled Craftspeople (Carpenters, Plumbers, Electricians, Blacksmiths, Builders…) 

· Good understanding of relevant health and safety issues

As part of our new strategy,  we are looking to invite people with some or all of the following strategic NHS/Commissioning skills on to our Board of Trustees.

• Significant & strategic understanding of integrated care boards (ICBs),

• Understanding of the NHS funding landscape e.g. commissioning and/or NHS Trusts , personal health budgets

• Strategic incentives within the NHS e.g. Joint Strategic Needs Assessments and Health and Wellbeing Strategies

• The evidence and data that is important to the NHS when taking decisions on care pathways choice

You will offer your expertise and guidance in a period of learning, testing and growth for us.

You will bring your knowledge of best practice at both localised and national levels to help the newly formed Business Development team (focused on Music Services and Delivery) achieve targets.

Trustees on the relevant Committees (in this case the role would also sit on the Music Services Committee – MSC) hold the delegated authority responsibility on behalf of the board.Complete Trustee duties and role expectations are detailed in our Trustee recruitment pack.

Giving a warm welcome to our visitors, serving them on admissions and retail and keeping the museum shop stocked are just some of the tasks of our team of reception and shop volunteers.

This front of house role is for you if you’re outgoing, communicative, have an eye for detail, are happy to use a till and handle cash.

 Purpose of Role

Under the direction of the Team of Shop Volunteers and the Volunteer Officer there are several tasks that are carried out:

· To help ensure that visitors to Milton Keynes Museum enjoy an excellent visitor experience by providing good customer service at all times

· To keep the Museum Shop well stocked and tidy, creating a pleasant retail experience for visitors

Key elements

After relevant training has been provided:

· Give a warm welcome to Museum visitors and act as first point of contact for enquiries of all nature from visitors

· Serve visitors both on admission and retail: use a till and handle cash

· Orientate visitors on entry

· Keep the Museum Shop well stocked and tidy: restocking shelves, maintaining leaflet carousel, labelling products and cleaning the area

· Maintain Health and Safety standards and follow the procedure for reporting incidents

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Strong communication skills and confidence in conversing to the public

· Commitment to excellent customer service

· Ability to work as part of a dedicated team and individually

· Common sense, attention to detail and initiative

· Reliability and consistency, with a professional attitude

Our friendly Visitor Guides provide accessible information for individual visitors and interpret our collection to provide an all-around excellent visitor experience.

This front of house role is for you if you are interested in historic artefacts, have great interpersonal skills and are a good communicator.

Purpose of Role

Under the direction of the Team of Room Guides and the Volunteer Officer there are several tasks that are carried out:

· To help ensure that visitors to Milton Keynes Museum enjoy an excellent visitor experience by providing good customer service at all times

· To be an ambassador of Milton Keynes Museum by informing visitors about the Museum and the collection

Key elements

After relevant training has been provided:

· Present, instruct and inform visitors and the general public about the Museum and collection

· Operate Museum artefacts and assist and instruct visitors when handling collection items

· Act as first point of contact for enquiries of all nature from visitors

· Ensure the security of the collections and buildings and monitor the functioning of exhibitions, reporting all breakdowns / inactive exhibits

· Keep the Museum clean and tidy

· Ensure the safety of Museum visitors

· Maintain Health and Safety standards and follow the procedure for reporting incidents

· Provide guided tours around the Museum

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Strong communication skills and confidence in conversing to the public

· Commitment to excellent customer service

· Ability to work as part of a dedicated team and individually

· Common sense and initiative