Volunteer roles

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.

If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is: 23rd November 2025

To apply for this opportunity, please follow the link below:

Are you committed to driving excellence and innovation? Do you have experience working within practitioners of Safeguarding?

As a County Safeguarding Officer, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication.

As a County Safeguarding Officer, you will:

• Support the Community of Practice Lead in coordinating the community.
• Focus on specific activities or areas within the community of practice.
• Assist in delivering impactful initiatives and projects.
• Foster collaboration and strengthen professional engagement.
• Champion inclusivity and provide support to community members.
• Contribute to the overall success and development of the community.

For more information about this role, please see the role description.

The closing date for this vacancy is the 30/11/2025

Are you committed to driving excellence and innovation? Do you have experience working within practitioners of Safeguarding?

As a County Safeguarding Officer, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication.

As a County Safeguarding Officer, you will:

• Support the Community of Practice Lead in coordinating the community.
• Focus on specific activities or areas within the community of practice.
• Assist in delivering impactful initiatives and projects.
• Foster collaboration and strengthen professional engagement.
• Champion inclusivity and provide support to community members.
• Contribute to the overall success and development of the community.

For more information about this role, please see the role description.

The closing date for this vacancy is the 30/11/2025

Are you committed to driving excellence and innovation? Do you have experience working within practitioners of Safeguarding?

As a County Safeguarding Officer, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication.

As a County Safeguarding Officer, you will:

• Support the Community of Practice Lead in coordinating the community.
• Focus on specific activities or areas within the community of practice.
• Assist in delivering impactful initiatives and projects.
• Foster collaboration and strengthen professional engagement.
• Champion inclusivity and provide support to community members.
• Contribute to the overall success and development of the community.

For more information about this role, please see the role description.
Please note that this will be a shared role.

The closing date for this vacancy is the 15/12/2025

Director of Finance & Resources

(Initially voluntary; with a clear pathway to a salaried position, subject to funding and Board approval)

Purpose of the role

To provide strategic and operational leadership of the Company’s finance and corporate resources, with primary focus on (i) securing and stewarding capital to fund growth (grants, contracts, social investment, loans and—if applicable—dividend-capped equity), and (ii) ensuring that statutory accounts and regulatory returns are produced accurately and on time. The post-holder will advise the Board on financial strategy, risk, and organisational resilience.

Status
This appointment is initially voluntary (reasonable out-of-pocket expenses reimbursed). It is intended to convert to a salaried position once sustainable funding is secured and subject to Board approval, organisational need, and satisfactory performance. A formal review point will be held within 12 months of appointment.

Key outcomes (first 12 months)

• A funded capital plan approved by the Board and funds secured across diversified sources.

• Unqualified, on-time year-end accounts filed; all Companies House/CIC Regulator/HMRC deadlines met.

• Robust monthly management accounts, cash-flow forecasting and KPI reporting delivered to schedule.

• Fit-for-purpose finance policies, internal controls and delegated authorities embedded.

• Corporate resources (people, IT, premises, procurement) aligned to budget and service needs.

Main responsibilities

1) Capital strategy and income generation

• Design and execute a capital-raising strategy spanning grants, service contracts, philanthropy, social investment, and (where appropriate) repayable finance or dividend-capped equity compliant with CIC rules.

• Cultivate funder, bank, investor and commissioner relationships; produce investment cases, decks and due-diligence packs.

• Lead pricing and full-cost-recovery modelling for traded services and bids.

2) Financial leadership, control and reporting

• Lead budgeting and medium-term financial planning; provide scenario and sensitivity analyses.

• Produce monthly management accounts, cash-flow forecasts and variance reports with actionable insights.

• Maintain accurate ledgers, reconciliations and internal controls (authorisations, procurement, segregation of duties, reserves and treasury).

• Manage the year-end process (audit/independent examination), statutory accounts preparation, and filing of the CIC34 alongside Companies House deadlines.

• Oversee payroll, pensions, expenses, VAT/Corporation Tax compliance (as applicable).

3) Governance, risk and compliance

• Act as principal adviser to the Board on financial risk; maintain the risk register and insurances.

• Ensure compliance with Companies Act, CIC Regulator requirements (including dividend caps if limited by shares), funder conditions, and data protection in finance systems.

• Be the lead interface with auditors/examiners, the bank, investment partners and HMRC.

4) Resources (people, IT, premises, procurement)

• Oversee efficient, compliant corporate services: HR administration, recruitment controls, onboarding and resource planning.

• Drive value-for-money procurement and contract management for key suppliers (finance system, IT, telephony, premises).

• Champion simple, accessible systems and reporting that support frontline delivery.

5) Leadership and culture

• Model ethical stewardship and the asset-lock; promote transparency and accountability.

• Develop finance/resources staff and volunteers; build financial literacy across teams.

• Contribute actively to Board decision-making as a statutory director.

Person specification

Essential

• Demonstrable success in raising capital (grants, contracts, social investment, loans or dividend-capped equity) within VCSE/social-enterprise contexts.

• Proven delivery of timely, accurate statutory and management accounts.

• Strong financial modelling, budgeting and cash-flow skills; ability to brief non-specialists.

• Hands-on experience with modern accounting systems (e.g., Xero/QuickBooks) and Excel.

• Sound understanding of governance, risk and internal controls for UK companies/CICs.

• Excellent stakeholder management and written communication; meticulous with deadlines.

Desirable

• ACA/ACCA/CIMA (or equivalent experience).

• Knowledge of FRS 102, Companies Act reporting, CIC dividend rules and the CIC34.

• Experience of commissioning/public-sector contracts or social-investment due diligence.

• Oversight of HR/IT/procurement in a growth environment.

Time commitment and terms

• Time: [e.g., 2–4 days per month], including Board/Finance & Resources Committee meetings.

• Status/Remuneration: Initially voluntary (expenses reimbursed). Conversion to salaried post at Board discretion, subject to secured funding, organisational need and satisfactory performance at a later review. 

• Location: Southampton or Remote

• Reports to: Managing Director; works closely with senior colleagues.

The Nominations Committee has delegated authority to make decisions on behalf of the RTPI Board, including on applications to become a Fellow of the Institute, appointing representatives of the RTPI to external bodies and special awards. It also keeps under review the selection criteria by which such decisions are made.

The decisions of the Nominations Committee form part of the RTPI’s approach to recognising the contribution that individual members, or other individuals, have made in promoting the art and science of planning.

We’re looking for a number of Community Connectors over the age of 18 years old, based across various locations in Wales.

You’ll be volunteering: A minimum of 10 hours per month, Monday to Friday between the hours of 9am-5pm.

The volunteers could be:

• Providing a valuable support to our teams based within the region.
• Build relationships with people, and organisations to raise awareness of stroke and the Stroke Association.
• Engaging with your local community to represent the Stroke Association, this could include hosting an information stand at local face events.
• Sharing your knowledge and experience of stroke to others.
• Researching and gathering information relating to life after stroke services.
• Attending fundraising events, including donation collections.

*Whilst we would be delighted if you could perform all of these tasks, we will be happy to accept enquiries from you if you can provide suitable selective support.

What the role can offer you personally:

• Learning and developing new skills.
• Meeting new people, building a network and engaging with your local community.
• An opportunity to get together (either face to face/digitally) with other volunteers.
• Invitations to join national volunteer events to network and share experiences.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

About Leicestershire LGBTQ+ Centre 

Leicestershire LGBTQ+ Centre is a community organisation and registered charity that exists to champion LGBTQ+ lives. We provide a safe, inclusive space for people of all sexual orientations and gender identities. Our work spans direct support, connection, advocacy and celebration. 

What we do 

• Counselling: We offer professional counselling, including a specialised domestic abuse service, to help people navigate challenges and build resilience. 

• Social and support groups: We run groups for young people, adults, trans and non-binary people, and for family members and allies. These groups create stable communities, reduce isolation and offer peer support. 

• Creative and social activities: Our community choir and other creative activities provide space for expression, confidence and belonging. 

• Training and advocacy: We work with schools, health providers, councils, businesses and community organisations to improve LGBTQ+ inclusion and awareness. 

Our vision and direction 

We envision a region where LGBTQ+ people are visible, safe and thriving. Over the next five years we will deepen our presence across Leicestershire and Rutland, improve access in areas with fewer services, and secure a permanent venue that reflects our ambitions. We will continue to co-create our offer with communities, keep services accessible, and champion equity and inclusion in everything we do. 

Governance and the role of the Board 

The Board of Trustees is responsible for the charity’s strategy, governance and financial health. Trustees safeguard the charity’s assets, ensure compliance with law and regulation, and work with the Chief Executive to ensure the charity is running effectively. Trustees support, challenge and advise the Senior Leadership Team in a spirit of partnership. The Chair leads the Board and ensures it functions well. 

Trustees are also directors of the charitable company. We provide trustee indemnity insurance. 

The role of Chair 

Purpose 

The Chair leads the Board of Trustees to ensure effective governance, a positive culture and a shared focus on impact. The Chair works closely with the Chief Executive to ensure the organisation delivers its strategy and remains well run. 

Strategic focus for the next 12 to 24 months 

• Oversight of our three-year National Lottery funding programme, including delivery assurance and risk management. 

• Support for regional expansion so that services reach communities across Leicestershire and Rutland in a measured and sustainable way. 

• Governance oversight of venue acquisition and the preparatory work that will enable a successful opening and long-term viability. 

Core responsibilities 

• Provide leadership to the Board and ensure trustees discharge their duties effectively and in line with the Charity Governance Code. 

• Set Board agendas with the Chief Executive, plan and chair effective meetings, and ensure clear decisions, minutes and action tracking. 

• Maintain a strong, constructive relationship with the Chief Executive, including monthly one-to-ones and an annual appraisal led by the Chair with Board input. 

• Ensure the Board receives timely, relevant information and is able to scrutinise performance, finance, risk and impact. 

• Oversee Board composition, skills and performance, including recruitment, induction, training and periodic reviews. 

• Champion an inclusive culture where all voices are heard and respected. 

• Model the Centre’s values in every setting. 

• Represent the Centre as an ambassador with key partners and stakeholders when appropriate. 

• Approve or co-approve extraordinary funding decisions with the Treasurer where required by policy and delegations. 

• Ensure statutory accounts are signed and submitted and that key reports to funders and regulators are timely and accurate. 

• Manage conflicts of interest and uphold high standards of conduct. 

• Hold the casting vote if a Board decision is tied. 

Relationship with the Chief Executive 

The Chief Executive is accountable to the Board. The Chair undertakes regular supportive one-to-ones with the Chief Executive and leads their annual appraisal. The Chair works with the Chief Executive to set clear priorities, manage risk and unlock barriers to delivery. 

Time commitment and meeting pattern 

• Estimated at a maximum of two to three days per month. This includes preparation, meetings and ambassadorial duties. 

• Maximum of six Board meetings per year. Meetings are held in person at The Centre. 

• Monthly Chair and Chief Executive one-to-one meetings. 

• Quarterly committee and working sessions may be convened as needed for finance, risk, governance or venue planning. The Chair provides oversight across these areas. 

• An annual strategy and reflection session with trustees and senior staff. 

• Attendance at key public events, including Pride and major Centre occasions. 

Person specification 

Essential 

• Commitment to the mission, values and future direction of Leicestershire LGBTQ+ Centre. 

• Inclusive leadership with the ability to chair purposeful meetings and to build consensus. 

• Experience as a vice-chair, committee chair or equivalent governance role. 

• Good understanding of charity governance, finance and risk. 

• Sound judgement, integrity and the confidence to hold senior leaders to account while providing support. 

• Strong communication skills and the ability to represent the Centre externally. 

• Lived experience of LGBTQ+ issues or strong allyship and understanding of the challenges our communities face. 

• Knowledge of equity, inclusion and social justice and how these principles are applied in governance and organisational development. 

• Direct knowledge of or links to Leicester and Leicestershire. 

• Availability for the stated time commitment and for key Centre events. 

Desirable 

• Prior experience as a charity chair. 

• Understanding of venue development or capital projects. 

• Local residency or the ability to attend meetings in person. Non-local candidates will be considered if they can meet in-person requirements and demonstrate strong regional commitment. 

Eligibility, safeguarding and conduct 

Trustees must be at least 16 and not disqualified under charity law. The role is subject to two satisfactory references and an enhanced DBS check. A short code of conduct applies to all trustees. Conflicts of interest must be declared at appointment and kept up to date. A whistleblowing route is in place. 

What we offer 

• A purposeful leadership role with visible impact for LGBTQ+ people across the region. 

• A collaborative Board and staff team with a positive culture. 

• A tailored induction. Briefings will be arranged with the Chief Executive, Centre Manager and staff leads. A handover meeting with the outgoing Chair will be provided. 

• Access to training and development relevant to the role. 

• Opportunities to represent the Centre at events, build networks and celebrate our community, including Pride. 

• Out-of-pocket expenses are reimbursed in line with policy. 

• Membership of the Association of Chairs 

Equality, diversity and inclusion 

We warmly encourage applications from trans and non-binary people, people of colour, disabled people and those from other underrepresented groups. We are committed to inclusive recruitment and to removing barriers. Interviews can be adapted to meet access needs. Meeting venues are step-free. Papers can be provided in accessible formats on request. Please tell us what you need and we will do our best to provide it. 

Privacy notice 

Your application will be used for recruitment purposes only and handled in line with our data protection policy. We will retain applicant data for a limited period and then delete it securely. If you would like your data deleted sooner, please let us know.

About the Emergency Ambulance Crew role

As Emergency Ambulance Crew, you will respond to emergency and non-emergency situations where you will assess and treat patients to a high skill level, providing support to your community. You will transport patients across all St John Ambulance services including supporting local ambulance services and working at events. You will provide high quality, professional and compassionate care at all times, and support to other St John ambulance crew and first aiders.

This crucial role is for volunteers who can give high commitment, from getting trained to getting out on regular ambulance shifts. The role may be demanding, but is also one of our most rewarding, supporting the most profound patient outcomes. It’s great for you, great for your community and great for our nation.

Getting started

Training to become Emergency Ambulance Crew is a significant commitment. There will be full days of classroom-based, practical training, usually held across several weekends, on top of virtual theory sessions. Trainee Emergency Ambulance Crew will also have reading and online learning to complete, and a number of observation shifts on ambulances.

Closing date for these opportunities is: 11/11/2025

To apply for this opportunity please follow the link below:

Sembeza Africa 

Sembeza Africa provides Quality Physical Education (QPE) programs that empower youth and communities in Uganda, integrating sports with education, gender equality, and environmental sustainability.

Uganda’s youth face significant barriers, including limited access to quality education, early pregnancies, and a lack of inclusive opportunities for physical and personal development. With over 75% of the population under the age of 30, Uganda needs initiatives that address these challenges holistically. Physical education in many schools remains underdeveloped, leaving children without the critical skills for leadership, teamwork, and resilience. Furthermore, environmental degradation threatens the communities we serve, and gender inequality continues to limit opportunities for girls to participate in sports and education.

Sembeza Africa focuses on delivering Quality Physical Education (QPE) programs that promote physical activity as a foundation for learning and life skills. By integrating sports into education, we empower youth to build confidence, develop leadership abilities, and foster inclusivity. Our programs also incorporate elements of Traditional African Sports and Games (TASG) to preserve cultural heritage while making physical education more engaging. Through structured QPE initiatives, we address critical issues such as gender equality, environmental stewardship, and access to education, aligning our work with Uganda’s national development priorities and the UN Sustainable Development Goals.

Content Editor

The Content Editor will be responsible for creating and editing content that brings our story to life. The person will be required to work in collaboration with the social media manager, sometimes acting as their backup.

Key Responsibilities 

• Edit photos and videos for social media and campaigns.
• Collaborate with the Social Media Manager and Communications Team to align visuals with ongoing projects.
• Organise content (videos, photos, raw footage) for future use.
• Add captions, transitions, and graphics to improve the quality and appeal of media content.
• Support visual storytelling initiatives that reflect Sembeza Africa’s mission and values.

Skills and Qualifications

• Experience or strong interest in video and photo editing.
• Familiarity with media editing tools 
• Basic understanding of concepts in video production.
• Creative eye for detail and strong visual storytelling instincts.
• Organised, reliable, and able to meet deadlines.

Minimum Hours per Week:

7-9 hours per week

Duration:

6+ months

Director of Marketing & Communications (Board Director)
Organisation: ThriveSpark CIC Limited (Southampton – hybrid)
Type: Voluntary (expenses reimbursed) with potential to become paid as income grows
Time commitment: ~4–6 hrs/week + quarterly board meetings

About ThriveSpark

ThriveSpark CIC Limited helps people with ADHD and their communities to flourish through school and employer programmes, 1:1 coaching, and monthly peer-meetups. Our approach is practical, evidence-informed, and proudly accessible. Slogan: “Empowering minds, igniting potential.”

The role

You will lead ThriveSpark’s brand, marketing and communications so more people hear about our work and take action—whether that’s booking training, buying tickets to peer-meetups, or commissioning projects. This is a hands-on board role: you’ll set strategy and also deliver a simple, repeatable comms rhythm across web, social, email and media.

Key responsibilities

• Own the annual marketing & comms plan, content calendar and core messages.

• Produce clear, accessible copy for web, social, email and press; ensure plain English and alt-text.

• Run campaigns that grow enquiries for schools/employer programmes, coaching and peer-meetups.

• Lead media relations: create a press list, issue releases, handle enquiries, brief spokespeople.

• Safeguard brand identity and tone; maintain basic brand guidance and approval routes.

• Manage email updates/newsletters and simple landing pages (co-ordinating with our web support—no heavy design required).

• Co-ordinate partner/sponsor communications and produce short case studies/impact stories.

• Track and report monthly KPIs (reach, engagement, ticket clicks/sales, enquiries, press mentions) and recommend improvements.

• Support basic reputation and incident comms with the Director of Compliance where required.

• Line-manage/coordinate any volunteers contributing to content or outreach.

Person specification

Essential

• Experience planning and delivering marketing/communications for a mission-driven organisation or SME.

• Excellent copywriting and editing skills; confident across web, social and press.

• Able to turn outcomes and testimonials into concise case studies that convert.

• Comfortable with light analytics (e.g., post performance, email open/click rates) and reporting.

• Organised, reliable, and inclusive communicator; aligns with our values and safeguarding approach.

Desirable

• Knowledge of neurodiversity/ADHD, education or workplace inclusion.

• Existing local networks (Southampton/solent) across VCSE, schools, employers or media.

• Familiarity with simple email tools and social scheduling; ability to brief designers/creatives.

What we offer

• A meaningful board role shaping an ambitious community-interest company.

• Out-of-pocket expenses reimbursed.

• Supportive, flexible working pattern around other commitments.

• Pathway to paid: subject to agreed income milestones (e.g., sustained growth in enquiries, ticketed attendance and sponsorship), the board may convert the role to a paid part-time position.

Safeguarding, EDI & eligibility

We are committed to equality, diversity and inclusion and actively welcome neurodivergent applicants. The role may involve attendance at community events with adults; references will be taken and a basic DBS check may be requested. Applicants must have the right to volunteer/work in the UK.

Make a difference in Kent by joining our team of trustees!

Kent Community Foundation (KCF) is looking for individuals to join our Board of Trustees who have a real passion for our county and want to make a demonstrable difference to the lives of people in our communities.

KCF is a professional grant-maker and local philanthropy advisor for Kent and Medway. We have been established for 24 years; distributing more than £60 million in grants to voluntary sector organisations across the county; supporting small charities to be sustainable and successful, and helping major donors maximise the impact of their donations.

Trustees are the volunteers who lead charities and decide how they are run; setting strategic plans, monitoring the performance, impact and sustainability of the charity and overseeing its governance. People of any age and background can be a trustee, and we're looking for people with specific experience to help us support communities in Kent. We are particularly interested in applications from people who are typically under-represented on trustee boards.

We have a comprehensive trustee induction programme, so if you have never been a trustee or on a board before, we will ensure you have all the knowledge and support you need.

Trustee: Desirable skills

We are looking for applicants to have one or more of the following:

· Lived experience of the communities we work with and the issues which arise in our county

· Experience of grant making; either as a philanthropist, grant maker or grant applicant

· Experience in working with or within social enterprises

· Experience in communications and PR

· A background in socio/economics, or connections with education in that field

· Knowledge of, and experience in promoting diversity, equality and inclusion

· Professional experience or active interest in technology, digital communications and AI

· Long term connections and networks with any of our stakeholder groups in Kent; such as philanthropists, businesses  owners, key voluntary sector influencers

We hope to recruit up to three new trustees with different experience to offer, who can give some of their time and expertise to help KCF continue to grow and develop. We have four in-person Board meetings a year, and trustees also sit on at least one of our sub-committees, which meet two to four times a year (often remotely). There are also occasional events trustees are invited to attend to promote and engage with our work.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.