Volunteer roles

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

Remote Family Support Volunteer – Live Chat

We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.

Organisational values:

Mission: We build better family lives together.

Vision: Families should have access to active support and understanding. 

Values: Trustworthy, Compassionate and Collaborative

Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.

Supervised by: The Shift Supervisor

 Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:

·Provide emotional support to family members via our live chat service

·Use the Family Lives support model and tools to provide an empathic responses

·Ensure that all service users receive a high quality experience

·Sign post users to other agencies for information and additional support

·Complete conversation data records

·Alert the shift supervisor to any difficult situations

General: Volunteers should be willing to:

·Attend the relevant volunteer training

·Maintain confidentiality and adhere to the other policies and procedures of the organisation

·Participate in regular support, supervision meetings and learning sessions as agreed

For home based volunteers only:

·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home

·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties

 Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.

Location: working remotely from home

 You need to be a UK resident.

Supervision and Support:

·Supervision during shifts

·Debrief after every shift

·1 to 1 supervision every 6 months

·Staff available outside of shift within office hours

·Annual review

The Benefits of Volunteering:

·Satisfaction in making a real and lasting difference to families who are struggling

·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience

·Being part of a team of Family Lives volunteers and staff

·Personal development

·Opportunities to meet and interact with a wide range of people

·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre

·Flexible hours

Volunteer Person Specification. We are looking for individuals who:

·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role

·Have an ability to respond empathically to emotional content

·Good written and verbal communication

·Have good keyboard skills and IT skills, with a minimum of 45 wpm

·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting

·Have a fluent, descriptive and expressive use of English

·Can remain open minded and non-judgemental

·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures

·Willing to commit to attending regular supervision and support sessions

·Willing to work as part of a team

·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.

Typing Task Prior to Application for Live Chat

Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 45 words per minute. 

Please take a screen shot and send it across with your application

You can have up to 3 attempts and decide which result you would like to forward as part of your application

Typing task

Go to the website typingtest

You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).

We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.

Our next training groups are:

Tues 16th Sept = Please note different day

Wed 24th Sept

Weds 1st Oct

Weds 8th Oct

Wed 15th Oct 

 10am - 2pm 

Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.

Purpose of the Role

 To bring senior-level fundraising expertise to the Board of Trustees, advising and supporting Momentum’s income generation strategies and providing constructive challenge and oversight of the charity’s fundraising activities.

 Key Responsibilities

 §  Provide expert advice, guidance and strategic input to the Board and senior leadership on all aspects of fundraising.

§  Support the ongoing development of Momentum’s multi-stream fundraising strategy (including major donors, corporate partnerships, trusts & foundations, events, community fundraising, legacies, and digital fundraising).

§  Monitor fundraising performance against targets and ensure fundraising activities remain compliant with relevant regulations (Fundraising Regulator, Charity Commission, GDPR, etc).

§  Act as a mentor and sounding board to the Director of Fundraising & Engagement and CEO.

§  Contribute ideas and insights to help the charity identify new opportunities for sustainable income growth.

§  Where appropriate, assist with the stewardship of key supporters or donors.

§  Fulfil all general trustee duties, including attending Board meetings, contributing to governance and strategic decision-making, and upholding the charity’s values and safeguarding responsibilities.

Job title: Volunteer Receptionist X 5

Responsible to: Head of HR & Operations

Hours: Available Monday – Thursday

Expenses: Standard travel costs, within London, covered

Location: Office is located 12 Orsman Road, N1 5QJ, London

We are seeking Volunteer Receptionists to assist us in our Facilities department. We are looking for individuals with good communication skills, the ability to understand the needs of clients and visitors at reception and is commited and reliable. 

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

 How to apply:

For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.

The closing date is by 31st October 2025, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.

Volunteer Social Media Content Producer

Location: Haggerston and other SCT sites in East London

Time Commitment: Flexible

Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.

About Us

Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.

Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.

Our nine charity shops and two social enterprises, put us in the heart of communities across East London.

Role Overview

We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.

Key Responsibilities

As part of the Fundraising, Marketing and Communications team, key responsibilities include:

· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.

· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.

· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.

· Repurposing existing materials into social media-friendly formats.

· Staying informed about social media trends and suggesting creative ways to increase engagement.

Skills & Experience

· Experience in content creation for social media (personal, academic, or professional).

· Proficiency with tools like Canva, Meta, CapCut, or similar.

· Strong visual storytelling and writing skills.

· Ability to work independently and meet deadlines

· Passion for social impact and a good understanding of social media platforms.

What We Offer

· A chance to make a real difference through your creative work.

· Opportunities to build your portfolio and gain experience in nonprofit communications.

· A reference or recommendation upon successful completion of the role.

· Flexible hours and a supportive, collaborative team environment.

Supporting Women Through Pregnancy and Pregnancy Loss

Position: Trustee (Voluntary)
Location: Hybrid – meetings held online and in-person- Warwickshire
Time Commitment: 5–10 days per year ( Daytime, some Saturdays and evenings)

Remuneration: Voluntary (reasonable expenses reimbursed)

Closing Date: 30th September 2025

Interviews: October 2025 

About the Role

A national pregnancy and pregnancy loss support charity is seeking compassionate and strategic individuals to join its Board of Trustees. The organisation supports women and families facing unexpected pregnancy or the heartbreak of pregnancy loss, providing care and practical help at a time when it is needed most.

New Trustees will join a dedicated team committed to guiding the charity’s future direction and ensuring that its services remain impactful, ethical, and accessible. Trustees play a vital role in decision-making and oversight, helping the organisation remain strong, sustainable, and rooted in its mission of compassionate support.

Key responsibilities include:

• Contributing to the development of long-term strategy and vision
• Ensuring strong governance, legal compliance, and financial oversight
• Providing guidance and challenge to the senior leadership team
• Advocating for the organisation’s values and those it serves
• Attending quarterly board meetings and supporting sub-committees

About the Ideal Candidate

The charity is looking for individuals who are deeply committed to supporting women in vulnerable circumstances. Prior trustee experience is not necessarily required — what matters most is a caring outlook, sound judgment, and the ability to think strategically.

Applicants from all backgrounds are welcome, especially those who bring professional expertise or lived experience in the following areas:

• Fundraising and donor engagement
• Philanthropy

• HR, governance, or finance
• Digital systems, marketing, or communications
• A service user
• Housing or social care
• Helpline support
• Community outreach and safeguarding

Those with experience supporting vulnerable groups, leading organisations, or advocating for underrepresented voices would be particularly valuable. Above all, Trustees should share the charity’s belief that no one should face pregnancy or loss alone.

About the Organisation

This well-established charity supports thousands of people each year across the UK. Its services include free counselling, supported housing for women in crisis, practical help such as baby goods, and a national helpline. The organisation also plays a key role in public education around pregnancy and pregnancy loss.

The charity’s ethos is rooted in dignity, compassion, and respect. It holds nationally recognised quality standards and works in collaboration with trusted partners to deliver care that is both professional and heartfelt.

Why Join the Board?

This is a meaningful opportunity to help shape the future of an organisation that walks alongside women and families during some of the most challenging times in their lives. Trustees will bring their expertise, time, and heart to ensure these vital services continue to grow and reach those who need them most.

Relevant backgrounds might include:

Charity Trustee, Support Worker, Counsellor, HR Manager, Volunteer Leader, Programme Manager, Community Engagement Officer, Non-Executive Director, Communications Specialist, Strategic Consultant, or Safeguarding Advisor.

Do you want to help prevent breast cancer? Are you a highly engaged senior communications professional with charity or not-for-profit governance experience, strong networks and want to use your connections and expertise to help a fantastic charity build their profile, impact and authority in the field of breast cancer prevention? 

We are looking for individuals from the private, third, or voluntary sectors with a strong ability to bring connections and influence to the charity, to join the board of trustees. You have a thorough understanding of what good charity governance looks like, time to commit and you have a deep interest in and are keen to promote breast cancer prevention.

Specifically, we are looking for someone who has leadership experience and expertise in strategic communications, branding and marketing. 

If this sounds like you, then we would be delighted to hear from you. 

ABOUT US 

Breast Cancer UK’s vision is a world where everyone is empowered to reduce their breast cancer risk.  Our mission is to lead a movement to empower individuals, advance scientific research and reshape policy to reduce breast cancer risk for all. 

We are the only UK breast cancer charity focused entirely on the primary prevention of breast cancer by funding animal-free scientific research into the causes of breast cancer, campaigning to reduce risk, using traditional and digital channels to raise awareness. Today it is estimated that 1 in 7 women will be diagnosed with the disease at some point in their lives but at least 30% breast cancers are thought to be preventable. 

Our research and advocacy work focuses on the environmental and chemical causes of breast cancer. Our education programme and advice include all preventable risk factors.

Our strategic Plan (2025-2028) is a bold and forward-looking roadmap that aims to drive lasting change for breast cancer prevention through significantly increasing the visibility of our cause by expanding our research and collaborations, expanding access to prevention education across the UK and mobilising support behind a new policy approach that prioritises prevention.The trustee role is critical in supporting these outcomes. 

Breast Cancer UK’s annual income has grown from £107,000 (31.3.2014) to £1.5M (31.3.2024). Our new strategic plan sets out our ambition to expand further.

This is an exciting opportunity to join the Board of trustees and support the CEO and wider staff team to deliver our vision and strategy. 

FOR DETAILS OF THE ROLE PLEASE SEE THE RECRUITMENT PACK DOWNLOADABLE FROM OUR WEBSITE 

Bats are amazing animals and an important part of our natural environment. There are 18 species of bat in the UK, all of which are protected by law because their numbers have decreased so dramatically. BCT operates a National Bat Helpline to provide almost 15,000 enquirers a year with easily accessible and accurate information, including getting injured bats to the care they need. The Helpline’s role in advising and supporting people who come into contact with bats is an important part of BCT’s work towards our vision of a world rich in wildlife where bats and people thrive together.

About the role

As a volunteer you will answer calls from the public, providing advice on bat care calls and putting them in touch with local bat care volunteers where possible. We consistently receive feedback from volunteers to say that this role can be challenging at times, but with the support from the team, and the knowledge that they are helping bats and advising members of the public makes it such a rewarding role. Many enjoy it so much that they return to volunteer the next season! Volunteers took about 1,500 calls between Sep 2022 - May 2023.

You do not need to have prior experience in conservation to volunteer, anyone who is interested in helping bats is welcome to apply. Volunteering for the Helpline is a great way to get involved in conservation from the comfort of your home and during your spare time.  

Commitment

Winter volunteers will be ready to start Bat Watches on Mon 6th Oct. We hope volunteers will sign up to Bat Watches until May 2026 and there is always the option to continue volunteering after May.

We hope that volunteers will be able to sign up to 1-2 Bat Watches per month between Sep – May.

A Bat Watch is up to 3.5 hours (including 30mins break), please see below for Bat Watch times:

Weekdays

Morning

9:30 – 13:00

Afternoon

13:00 – 16:30

*Please note that VBCH winter season operates In Office Hours only.

All you need is:

• A computer/laptop with internet access (or a tablet, although a computer is preferable)
• A speaker/mic or headset to use with your computer, as phone calls will be received using an internet app on your device.
• A phone with reliable reception for contacting support staff where needed.

Skills and abilities

• Competent in using computers and entering data onto an online form.
• Accurate record-keeping.
• An interest in UK wildlife and conservation and/or animal welfare.
• Affective communication skills and ability to reassure members of the public during calls.
• Willingness to spend additional time reading training materials and keeping up to date with communications from the project coordinator.

Training and support

New winter volunteers must complete some introductory online training in their own time and attend one online training day on either:

• Wed 3rd Sep
• Thu 11th Sep

Training days will run between 10:30am and 2:30pm with breaks.

Returning winter volunteers (those who have done a winter season with us in 2023 or 2024), will receive a refresher training video instead. If you have done a winter season with us pre-2023, you will need to attend a full training day. Thank you!

All volunteers will receive a comprehensive manual and full support from BCT staff during their assigned bat watches and throughout the season. During the virtual training day, we will provide an induction explaining what we do and how volunteers fit within our organisation. We will also provide training to assist you to meet the standards we expect from volunteers.

BCT will reimburse certain "out of pocket" expenses where required.

Benefits of volunteering with BCT

• Supporting and learning about the work of the leading NGO in the UK solely devoted to the conservation of bats
• Developing transferable skills that can help enhance your CV
• Developing confidence in speaking to members of the public
• Learning about opportunities to get involved in other aspects of bat conservation
• Learning more about bats
• Discounts to BCT training

How to sign up

To find out more and sign up, please click the link above. You will need to create a Better Impact account to sign up.

Further instructions on how to sign up are available on our website.

Looking to make a real difference and support positive change? Join the GreenLift Hope CIC team and help advance social inclusion and sustainable urban farming! We tackle unemployment and social isolation through micro-agriculture and skills training programs.

In this role, you’ll have the opportunity to deliver hands-on training, manage production processes, and support vulnerable communities. GreenLift Hope offers a supportive environment for learning, growth, and making a meaningful impact together.

In this role, you will be supporting us with all or some of the following tasks:

• Supporting clients at your service to engage in cooking activities, in a casual setting, encouraging them to socialise in the group and to make something tasty to eat.

• Designing recipes in collaboration with staff and clients each week that meet the needs of the group.

• Collaborating with staff to buy ingredients needed for the activities, using the services Petty Cash.

• Complying with St Mungo’s Policies and Procedures at all times.

Are you passionate about communities and the voluntary sector? Do you want to use your skills, experience or lived insight to help strengthen and support Hampshire’s VCSE (Voluntary, Community and Social Enterprise) sector? If so, we’d love to hear from you.

Action Hampshire is currently recruiting new trustees to join our engaged and committed Board. This is an exciting opportunity to help guide the strategic direction of a well-respected organisation that works at the heart of community support across Hampshire.

We’re proud to be two years into delivering an ambitious 3-year strategy focused on:

• Building a sustainable future
• Strengthening our identity and voice
• Fostering a supportive, inclusive workplace
• Becoming more digitally smart and connected

As a Trustee, you’ll play a vital role in helping us achieve these goals and ensuring we stay true to our mission and values.

Whether you’re an experienced Trustee or completely new to the role, what matters most to us is your enthusiasm, curiosity, and commitment to supporting communities. We’re particularly keen to hear from people with a range of experiences and backgrounds—including younger people, people from minoritised groups, and those with lived experience of the challenges our communities face.

You don’t need to know everything from day one—we’ll support you with an induction, ongoing learning, and a friendly, collaborative Board environment.

Our number one requirement is simply a commitment to Action Hampshire’s mission and values. But we would also like you to have the following:

• A willingness to devote the necessary time and effort planning how the charity will deliver its charitable purpose
• Good, independent judgement
• An ability to think creatively
• A willingness to speak your mind, but listen to the views of others
• An understanding and acceptance of the legal duties, responsibilities and liabilities of being a Trustee (we can help you to understand that better – just ask us)
• An ability to work effectively as a member of a team
• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Why do we need your help?

Food banks provide three-day emergency food parcels for people in crisis, working in partnership with organisations across the community. Drivers play a fundamental role in the running of the food bank, collecting food donations from a variety of locations such as supermarkets or churches across the local area as well as distributing the sorted donations from the warehouse to the local food bank centres. You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us.

What will you be doing?

• Collecting food donations from collection points such as supermarkets, schools and churches within Brent

• Coordinating with the warehouse manager and supermarket community champions

• Delivering the food donations to the warehouse, located in Willesden

• Transporting sorted food from the warehouse across two food banks within Brent

• Regular loading and unloading of vehicles, helping your driver buddy

• Regular driving across the local area

The skills you need:

• Clean and current driving licence

• Physically strong and capable of carrying heavy boxes of canned foods

• Experienced and confident driver, you will be driving a small van around Brent

• Adaptable and flexible, sometimes we need to change your driving route or times

• Personable and committed, you will be the representatives of Brent Foodbank amongst our supermarket community

• You will need to follow the driving policy of the food bank

• You should enjoy being part of a volunteer team

• Have an eye for detail and be able to solve problems

• If you can’t drive but enjoy being out on the road, you can also be a driver buddy!

What’s in it for you?

• Using your existing skills to make a difference

• Meet new people who share your passion to end poverty in the community

• Make a real difference to the running of your food bank

• The opportunity to serve your local community

You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us. 

We recognise that we have under-represented groups within our team. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as parents or carers who are re-entering volunteering after a career break, people who are LGBTQ+, from Black, Asian, and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition.

The Bread and Butter Thing (TBBT) is about making everyday things in life more affordable for people in low income households. We do this through a membership scheme that offers regular provisions such as food and toiletries.

People apply for membership through our community hubs. Hubs are projects that are already doing great work in the community throughout the Northeast. TBBT requires volunteers at our warehouse in Chilton to collect food from our suppliers.

We get food from industry surpluses that might otherwise become waste and we use it to put food in the homes of people in need. Every day we collect food or have it delivered into our warehouse at Chilton.

What we do really makes a difference to thousands of families, but we couldn’t do it without our amazing volunteers. 

If you are keen to work with great people whose common goal is to help support local communities, then we would love to welcome you into our team of volunteers.

You’d need to be over 25 with a full, clean UK driving licence, with various shifts Monday to Friday starting from 7am.

IMPORTANT NOTE:
You must be resident in the UK and living in Chilton, or within easy commuting distance of our base, in order to volunteer with us. We are unable to offer sponsorship for overseas applicants.

We are currently looking for volunteers to help us in our Chilton warehouse. The warehouse is where the food arrives, and is sorted before it arrives at the hub. It is a busy environment, and you’d be working alongside the TBBT team. To volunteer for the warehouse, you would need to be 18 years old or older.

Volunteering at the warehouse would include:

• Packing bags for the hubs.
• Organising stock, and ensuring food is stored correctly and at the right temperature.
• Keeping the warehouse tidy, and helping with recycling.
• Helping to load the vans.

IMPORTANT NOTE:
You must be resident in the UK and living in Chilton, or within easy commuting distance of our base, in order to volunteer with us. We are unable to offer sponsorship for overseas applicants.

We are currently looking for volunteers to help us in our Trafford warehouse. The warehouse is where the food arrives, and is sorted before it arrives at the hub. It is a busy environment, and you’d be working alongside the TBBT team. To volunteer for the warehouse, you would need to be 18 years old or older.

Volunteering at the warehouse would include:

• Packing bags for the hubs.
• Organising stock, and ensuring food is stored correctly and at the right temperature.
• Keeping the warehouse tidy, and helping with recycling.
• Helping to load the vans.

IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. We are unable to offer sponsorship for overseas applicants.