Volunteer roles

Summary

Do you have trusts and grants fundraising experience and looking for a meaningful way to give back? Help support our charity with your skills, so that we can support the mental health of more women at the most challenging times of their lives.

Description

We are seeking a trusts and grants fundraising volunteer to support our charity’s growth. This role offers an excellent opportunity to shape our charity’s future while contributing to a meaningful cause.

We’re a small charity that supports women at the most vulnerable times of their lives: becoming a teenager, a parent and during midlife, when suicide rates are at their highest. We do this through counselling, coaching, therapeutic groups, wellbeing days and nutritionist support.

What impact will they have?

Help build our fundraising and your support will help us reach more women seeking mental health support.

About the volunteer

Description

We are looking for a volunteer who can support us in creating:

· Research and identify new trust and foundation prospects.

· Draft and submit high-quality funding applications and reports.

· Maintain a calendar of deadlines and stewardship activities.

· Support with creating tailored bids backed by insight and storytelling

Skills

Experience supporting or managing trust and foundation fundraising, including researching prospects and preparing funding applications or reports.

Strong writing skills and experience tailoring bids for different funders.

Understanding of the grant funding landscape in the UK, including key funder expectations and reporting requirements.

Understanding of budgeting and financial planning in the context of grant applications.

Strong team player who is self-motivated, enthusiastic and passionate about working for Release Therapy for Women.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

Examples of tasks would include:

• Being part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g. handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others
• Give tangible and practical support to your local branch by raising funds used directly to support clients
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

• Fundraising workshops
• Training modules to complete at home, so you are up to date on how to keep clients, their families and personal information safe
• Access to a range of e-learning courses, fundraising guidance and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office
• Reimbursement of out-of-pocket expenses

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face
• Reliable attitude, staying connected the Fundraising Coordinator about your availability
• Ability to maintain confidentiality and keep information safely
• Access to public transport or a car to get to events

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required? No

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

Examples of tasks would include:

• Being part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g. handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others
• Give tangible and practical support to your local branch by raising funds used directly to support clients
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

• Fundraising workshops
• Training modules to complete at home, so you are up to date on how to keep clients, their families and personal information safe
• Access to a range of e-learning courses, fundraising guidance and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office
• Reimbursement of out-of-pocket expenses

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face
• Reliable attitude, staying connected the Fundraising Coordinator about your availability
• Ability to maintain confidentiality and keep information safely
• Access to public transport or a car to get to events

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required? No

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you.

What is a Visitor?

SSAFA Visitors provide support to isolated people living at home or in residential care. Whilst a friendly chat about the old days over a cup of tea is an important aspect of the role you will also be able to recognise any other support needs and explore how to link your client into their local community.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

With the gift of time and a listening ear you can improve someone’s quality of life for far longer than the hour or so you might spend with them. We need you to join your local SSAFA team to help us to help more people!

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need a driving licence and access to a vehicle or another way to travel to meet clients at home or elsewhere.

Some volunteers will visit more people than others. Whilst you will visit a client on a regular basis for a period, you will not be developing the kind of relationship where you would provide personal care, handle money or support someone in an emergency. SSAFA can help clients to arrange other types of support if needed.

What would you be doing?

• Contacting clients and arranging to meet them regularly at their home or care home for uninterrupted conversation.
• Letting the divisional secretary know of any concerns for your or the client’s safety.
• Arranging for a SSAFA caseworker to assess the client for other support as required.
• Chatting, making a cup of tea, playing cards, looking at photo albums, military mementos etc
• Helping your client to think about ways to reduce their isolation and support them to put these into practice.
• Keeping in touch with your branch so they know your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and Data Protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background using your patience, time, and empathy.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression.

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, friendship, and befriending. This training would take approx. 4 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local Induction
• Access to the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good listening skills, patience, and a cheerful attitude
• Good spoken English
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to keep within the boundaries of the role with regards to friendship, finances etc.
• Reliable attitude, contact clients promptly, keep regular appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely (within SSAFA policies)
• Willingness to travel by public transport or car to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer This role requires an enhanced check.

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Do you envisage a world free from animal suffering?

As a Grassroots Organiser, you will play a pivotal role in making this vision a reality by organising campaign events and actions in your local area and bringing together a community of like-minded people to advocate for animals.

Why join The Humane League?

We exist to end the abuse of animals raised for food. We do this through delivering corporate-focused and legislative campaigns, demanding better animal welfare with an effective and pragmatic approach.

The actions and events you organise will place vital pressure onto our corporate targets and open the eyes of the general public to the truth of factory farming. You will be a key player in reducing animal suffering and bringing an end to the worst and most widespread abuse of animals raised for food.

Watch this short video to find out what volunteering with us is like!

As a Grassroots Organiser, you will change animal lives by:

• Organising events and actions in your local area
• These will include peaceful protests, public outreach, social meet-ups and leafleting.
• Ideally you will organise 1 event every 1-2 months
• We will provide you with all the support and materials you need, as well as covering relevant expenses
• Growing a community of advocates by promoting your events and encouraging others to join you, bringing people together for the animals to create change
• Joining us at national events organised by staff team
• Taking campaign actions remotely, such as writing emails, letters and social media actions
• And much more!

If you’re excited by the prospect of leading and organising effective actions at a local level, all while making a genuine difference to animals, this is the role for you.

You will be supported directly by THL staff members who will steward you throughout your time with us, including a full onboarding process to get you started. No prior experience is needed and we’ll give you everything you need to build your skills and take action.

There is no set time commitment for this role, all we ask is that you can organise at least 1 event every 1-2 months. On average, it takes around 4-6 hours to deliver an event (including planning and delivery).

Whether you're retired, working full time, a student, or somewhere in between - we would love to welcome you to our community.

PLEASE NOTE: We aim to get you started within 2 weeks of your application, so please ensure this is the right time for you to onboard with us.

We are looking for new Trustees to join our Board. We welcome applicants with varied skills and experience and we are also hoping to appoint a medical trustee.

The role of a trustee is to ensure that the charity fulfils its duty to its beneficiaries and delivers on its vision, mission and values. The board of trustees are jointly and individually responsible for the overall governance and strategic direction of the charity, its financial health, the probity of its activities and developing the organisation’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

About us:

Sobell House is a hospice based on the Churchill Hospital site and is part of the Oxford University Hospitals NHS Foundation Trust. It is jointly funded by the NHS and Sobell House Hospice Charity. We offer specialist palliative care to those facing life threatening illness, death and bereavement in Oxfordshire. This encompasses physical, psychological, social and spiritual care and includes supporting their families and those close to them. We care for around 3,000 patients and their families every year. The Charity contributes funding towards the care provided at Sobell House and also entirely funds the transport service, bereavement support, social work team and chaplaincy service.

Our team values:

Impact: We aim to make a positive difference to the lives of others through our work.

Integrity: We are honest, transparent and accountable for our actions and outcomes.

Compassion: We treat ourselves and others with kindness, respect, empathy and care.

Collaboration: We believe together is better. Working with colleagues, partners and our community to achieve more.

Continuous Improvement: We have a ‘growth mindset’. We embrace feedback and positive change and are continually looking for improved ways of working.

If you’re interested in becoming a Trustee, please click on Apply and complete the Application form on our website and we will get in touch with you.

Who we are looking for:

If you have an interest in child protection or children’s rights, as well as a background in strategic marketing or communications, we’d love to hear from you. This is a chance to be a trustee for a well-known charity that is making a real difference in children’s lives. You’ll be joining a dedicated and friendly group of trustees with a diverse range of skills and backgrounds. The board recently agreed on an ambitious new strategy that emphasises the enhancement of CFAB’s public profile. We are looking for trustees who can help us deliver on that, through their expertise and enthusiasm.

We welcome applications from those who are experience trustees as well as those who do not have previous experience as a trustee, but who have relevant personal experience and are willing to show a commitment to CFAB and our mission.

Role description

The Digital Marketing Trustee should:

1. provide leadership to the Board in the area of voluntary sector marketing and communications.

2. monitor decisions made at the Board in relation to marketing and communications and ensure that they are implemented.

3. assist in setting the marketing and communications strategy of the organisation and in setting and monitoring performance against targets.

4. actively participate as the key member developing the marketing expertise of the Board.

5. assist in securing additional exposure of CFAB’s work, particularly through facilitating opportunities with press, guiding digital publications (whether social media or online media opportunities) and amplifying CFAB’s voice with relevant audiences.

As with all Trustees, the Marketing Trustee is also responsible for:

• ensuring CFAB complies with its governing document, charity law, company law and any other relevant legislation or regulations

• ensuring CFAB pursues its objects as defined in its Articles of Association, and that it uses its resources exclusively in pursuance of its objects

• ensuring CFAB operates within the parameters laid down by the CFAB Governance Manual

• safeguarding the reputation and values of CFAB

• ensuring the financial stability of CFAB and its effective and efficient administration

• protecting and managing the property of CFAB and ensuring proper investment of funds

• appointing and monitoring the performance of the Chief Executive

• representing CFAB externally 

Every Trustee is asked to use their specific skills, knowledge and professional experience to help the Board of Trustees collectively reach sound decisions.

This includes ensuring Trustees:

• scrutinise Board papers and actively contribute to Board discussion

• participate in relevant committees

• respond to any request from the CEO, for advice and support to the CEO or other team members on specific initiatives

• remain conscious of any conflicts of loyalty or interest.

• take decisions solely with the best interests of CFAB in mind.

A. Person specification

The Trustee should bring to CFAB a skill mix appropriate to the governance of CFAB, including: 

1. Digital Marketing Strategy

• Ability to develop and advise on digital marketing strategies aligned with CFAB’s mission and goals.

• Understanding of audience segmentation, customer journey mapping, and digital touchpoints.

2. Content Marketing & Storytelling

• Strong storytelling ability to help communicate CFAB’s impact and campaigns.

• Experience in developing or advising on digital content plans (blogs, social media, newsletters, video, etc.).

3. Social Media & Community Engagement

• Knowledge of social media platforms and tools (Facebook, Instagram, X/Twitter, LinkedIn, etc.).

• Insight into building engaged online communities and amplifying cause-led messaging.

4. Analytics and Performance Monitoring

• Ability to interpret data from Google Analytics, social media metrics, email campaign results, etc.

• Experience setting KPIs and measuring campaign effectiveness.

5. SEO & SEM

• Understanding of search engine optimization (SEO) and search engine marketing (SEM) best practices.

• Ability to advise on organic and paid strategies to improve visibility and traffic

6. Fundraising Campaign Support

• Experience supporting or advising on online fundraising campaigns, donor journeys, and engagement.

• Knowledge of platforms such as JustGiving, Charity Checkout, or other donation systems.

7. Website Management

• Familiarity with CMS platforms (e.g. WordPress) to advise on user experience and accessibility.

• Oversight of web content strategy, usability, and optimization.

8. Governance & Strategic Input

• Understanding of trustee responsibilities in the UK (Charity Commission regulations, safeguarding digital assets).

• Ability to provide strategic oversight rather than day-to-day management.

9. Brand and Reputation Management

• Experience advising on brand consistency across digital channels.

• Awareness of crisis communication and reputational risk in online spaces. 

10. Collaboration & Communication

• Ability to work effectively with the board, staff, and external partners.

• Strong communication and influencing skills, particularly in a voluntary leadership context.

11. A clear commitment to CFAB’s values and beliefs and the fulfilment of its mission

B. Commitment

CFAB has four regular Board meetings per year of which one is held concurrent with the AGM. There is also a Marketing committee which meets four times per year, which the Trustee should attend wherever possible. Additional Extraordinary Board meetings may be called as necessary. Other trustees will participate in committees including: Finance & HR, Fundraising and Policy & Practice. Overall time commitment is approximately 2 – 3 hours a quarter.

C. Further Information

For more information on CFAB’s work, we encourage you to review our Annual Report and our Impact Report

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Be part of our Sense Holidays

Sense Holidays provide children, young people, and adults with complex disabilities the chance to enjoy new experiences, meet people, and have fun. These holidays take place at venues across the UK and typically last 4 to 5 days, including overnight stays.

Volunteering on one of our Sense holidays gives you the opportunity to share your skills to make a real difference. You will be supporting our holiday makers (children, young people, and/or adults with complex disabilities) to enjoy a holiday tailored to their needs and interests, full of fun and new activities.

Whether you are helping an individual or supporting the group, you may be needed at various times during the day and evening. Our Sense Holiday volunteers must be over the age of 18 and must be able to travel independently to the holiday location.

What you will be doing on a Sense Holiday

• Provide support for the holiday makers, encouraging them to participate and join in.
• Support Holidaymakers by finding ways to make activities accessible, with consideration on their personal communication needs.
• Building friendships with the Holidaymakers, supporting with social communication.
• Communicating any concerns, asking questions and working with your Holiday Coordinator before and during the Sense Holiday.
• Providing feedback, sharing ideas and helping create a fun atmosphere.
• Supporting Sense to maintain a safe environment for everyone and raising any concerns with the team.

When and where

• 21st to 26th September 2025 in Lake District (Calvert Lakes)

Skills required

• Committed to supporting people with complex disabilities to communicate and experience the world.
• Previous experience supporting people of any age with disabilities and a commitment to developing skills to meet the individual needs of holidaymakers.
• Confident in adapting communication methods to effectively connect with individuals who have multi-sensory impairments. British Sign Language (BSL) level 3 or above is desirable.
• Cheerful, encouraging, and ready to embrace fun activities while inspiring others to do the same.
• Values diversity and appreciates others’ preferred communication styles.

What Sense offers

• Full in-person training including accessibility awareness, health and safety and role-specific tasks to ensure you feel prepared.
• The opportunity to share your existing skills and experience.
• Build long term relationships and networks.
• Reimbursement for expenses (agreed in advance by Sense).
• Sense covers the cost of accommodation, meals and activities for all holiday volunteers.
• A reference for other paid or voluntary work (available on request).
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Do you believe that no one in North and East London should have to call the streets ‘their home’ and that everyone deserves the right to a safe, secure, and settled home?

If yes, we are the opportunity for you!

Citadel Community Connectors London is a community-based, volunteer-led support service, designed to help end homelessness and make a real difference to the lives of those who need it most.

Our volunteers help individuals both emotionally and practically in making the move to safe and secure housing. This can include finding and settling into a new home, setting up utilities and bills, sourcing furniture and decorating. Volunteers also help individuals to connect and engage with relevant support providers and networks to help ensure new tenancies are a success.

Our support can be as simple as having a coffee, providing a listening ear, and letting an individual know that someone cares. Our volunteers also bring us ideas, and experiences to shape how we make a difference.

Volunteers receive a full induction, training, and ongoing supervision. This is a great opportunity to make a real difference in the community while connecting with like-minded, caring individuals.

We ask that you commit to volunteering for at least an hour a week, for up to six months, and participate in our induction, training, and ongoing support. We will arrange a DBS check, and you will be entitled to reasonable expenses and travel costs.

Could you lend a hand and be part of the solution?

If you live in any of the following Northeast London boroughs Newham, Havering, Redbridge, Barking and Dagenham, Hackney, Islington, Barnet, or Enfield or if you are willing to travel across boroughs, we would love to hear from you.

Job Types: Volunteer part-time

Contract length: 6 months Expected hours: 1-3 hrs per week

Benefits:Travel and Refreshments costs

Schedule: Flexitime (Mornings, afternoon or evening) Work Location: In person

Contract length: 6 months      

Expected hours: 1 – 3 per week

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Kidderminster Foodbank currently has three part-time employees. It is in an exciting developmental period, moving to opening a town-centre wellbeing hub, so we anticipate taking on other staff.

This role involves leading on HR within the organisation. This entails advising the trustee board and ensuring we adhere to the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward, and recognition, as well as staff and trustee development. Our HR trustee will assess risks and measure the impact of HR interventions, will advise the board as we implement organisational policies and practices in the context of furthering charitable objectives and as we evaluate their impact on staff and beneficiaries. 

The HR trustee also needs to ensure the long-term strategic oversight of the organisation’s personnel and staffing requirements in relation to the overarching goals of the charity.

What will you be doing?

Key tasks:

• To ensure that HR activities and interventions are linked to the organisation’s charitable objectives and complement the organisational culture
• To review and recommend to the Trustee Board current and future strategic resourcing, training and development and plans.
• To actively contribute to policy-setting and strategic direction.

Other responsibilities, along with the Board of Trustees, include:

• To manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.
• To ensure the board regularly reviews its structures, roles, relationship to staff and implementing changes if and when necessary.
• To help develop a long-term strategy for the foodbank with clear objectives which can be monitored and adapted.
• To work alongside the Treasurer and the board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary.
• To ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
• To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders.
• To ensure the foodbank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• To act with reasonable care and skill, giving your time, thought and energy to your role.
• To prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.
• To provide ad hoc support to the staff team and volunteers from time to time.
• To act at all times in accordance with the foodbank’s trustee code of conduct.

The Trustees may also undertake additional work for the charity between meetings subject to their availability and skill set.

What are we looking for?

Kidderminster Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the foodbank’s values, and who can bring life experience to the board of trustees, including lived experience of hardships which led to needing emergency food provision. Our ideal candidates would demonstrate:

• A knowledge of, and commitment to, the work of Kidderminster Foodbank.
• Experience of working in a HR role.
• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
• Willingness to act in the best interest of the charity.
• Sound, independent judgement and an ability to think creatively.
• The ability to work effectively as part of a team and demonstrate a willingness to learn and develop.

What difference will you make?

By supporting the governance of the food bank, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Kidderminster Foodbank.