Volunteer roles for the Arts, Culture and Heritage sector

About this Role: Senior Performance Analyst (Volunteer)

Location: Remote

Commitment: Part-time (volunteer, pro bono role)

Contribution Requirements: minimum 10–15 hours a week; minimum 3- 6 months.

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action. Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values.

About Solution Community:

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are turning that vision into reality, driving transformative change that reshapes the future.

Summary of Role:

As our Senior Performance Analyst, you will be a driving force behind organizational excellence, working closely with the Head of Organizational Performance to design, implement, and continuously refine systems that measure, track, and elevate impact across all functions. You will turn vision into measurable outcomes, ensuring that every initiative contributes meaningfully to our mission.

Responsibilities

• Design Performance Frameworks: Develop and implement organization-wide performance measurement systems, including KPIs, OKRs, and impact metrics that align with strategic priorities.

• Drive Accountability and Clarity: Partner with team leads to define success metrics, track progress, and ensure transparency in performance across departments and initiatives.

• Analyze and Elevate Impact: Translate data into insights, identifying performance gaps, opportunities, and actionable recommendations to improve effectiveness and efficiency.

• Collaborate Across Functions: Work closely with cross-functional teams to embed a culture of performance, learning, and continuous improvement throughout the organization.

• Support Strategic Execution: Assist the Head of Organizational Performance in aligning initiatives with overarching goals, ensuring consistent follow-through and measurable outcomes.

• Build Scalable Systems: Create tools, dashboards, and reporting mechanisms that enable real-time performance tracking and long-term scalability.

• Champion a Culture of Growth: Encourage reflection, learning, and innovation by promoting best practices in performance management and organizational development.

Qualifications

• Experienced Performance Leaders: You bring 5+ years of experience in performance management, strategy execution, operations, consulting, or a related field, with a proven ability to drive measurable outcomes.

• Analytical Thinkers: You are highly data-driven, comfortable working with metrics, and skilled at translating complex information into clear, actionable insights.

• Collaborative Influencers: You excel at working across diverse teams, building alignment, and fostering accountability without formal authority.

• Systems Builders: You have experience designing scalable frameworks, dashboards, or tools that improve organizational performance and clarity.

• Mission-Aligned Changemakers: You are passionate about social impact and motivated to contribute your skills to a purpose-driven, global organization.

What We Offer

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

About this Role: Volunteer Lead Security Engineer

Location: Remote

Commitment: Part-time (volunteer, pro bono role)

Contribution Requirements: minimum 10-15 hours a week; minimum 3 to 6 months.

About Solution Community:

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person can thrive - a world united by collaboration, compassion, and action. At Solution Community, we are making that vision a reality and driving change that will shape the future.

Professional Volunteering:

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

Examples:

• Attending your weekly team sync and sharing updates

• Responding to Slack messages within a reasonable timeframe

• Completing assigned tasks by agreed deadlines

Role Summary:

As our Lead Security Engineer, you will be the guardian of our digital ecosystem, designing and implementing secure systems that protect our platform, data, and global community. You will lead our security strategy, ensuring resilience, trust, and integrity across all technological initiatives.

Responsibilities:

• Design and Defend: Architect and implement robust security frameworks, policies, and protocols that safeguard our infrastructure, applications, and user data.

• Identify and Mitigate Risks: Proactively assess vulnerabilities, conduct security audits, and lead threat modeling to prevent and respond to potential risks.

• Secure Development Practices: Embed security into the software development lifecycle, guiding teams on best practices such as secure coding, encryption, and authentication.

• Lead Incident Response: Establish and manage incident detection and response processes to ensure rapid resolution and continuous improvement.

• Collaborate Across Teams: Work closely with engineering, product, and operations teams to ensure security is integrated into every layer of our platform.

• Educate and Empower: Mentor team members and raise security awareness across the organization, fostering a culture of shared responsibility.

Qualifications:

• Experienced Security Leaders: 7+ years of experience leading cybersecurity or information security, with a strong background in securing cloud-based systems and applications.

• Technical Experts: Possess deep knowledge of security principles, including network security, identity and access management, encryption, and vulnerability management.

• Strategic Thinkers: Able to balance security with usability and scalability, making thoughtful decisions in a fast-moving, mission-driven environment.

• Collaborative Communicators: Able to clearly explain complex security concepts to both technical and non-technical stakeholders across a global team.

• Mission-Driven Contributors: Deeply committed to our mission and able to consistently contribute 10–15 hours per week for the duration of the engagement. Your dedication, reliability, and sense of purpose drive meaningful progress and impact.

Team & Reporting Structure

• Reports to: Head of Engineering

• Collaborate with: Engineering, DevOps, Product, Data, and Leadership teams

• May lead or mentor: Volunteer engineers and security contributors

What We Offer:

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

OOEF is a small, fast-growing charity and we need people to help us run it well. You can do this on-site with us — in which case you will the magic in action — or remotely, or a mixture of both. Volunteer scheduling, communications, grant applications, impact reporting, events, partnerships... or whatever else you spot needs doing and are motivated to get involved with. No music background needed. We are looking for someone organised, reliable and genuinely interested in what we do.

About the role

Orchestra of Everything Foundation (OOEF) delivers free, immersive music education to around 250 children aged 7–11 at two Bath primary schools in Twerton and Whiteway — nationally ranked deprived communities. Our impact is off the scale: school leaders tell us that 86% of children show improved attitudes to learning across all subjects, and we have been instrumental in a 39% reduction in pupil suspensions. Our work has caught the attention of the Department for Education, and Bath Spa University now incorporates our model into teacher training.

As an Operations & Admin Volunteer you might focus on one area or help across several, depending on your skills and availability: volunteer scheduling, communications, grant applications, impact reporting, events and partnerships. This role can be shaped entirely around you. If you want to be on-site — watching sessions, being part of the team, seeing the impact first-hand — we would love that. Volunteers who come in consistently tell us it is the most motivating thing about the work. But if remote or flexible working suits you better, that works too.

What you'll bring

• Organisational ability and initiative — keeping multiple things moving without always being asked

• Clear written and verbal communication

• Comfort with email and shared documents

• Any of the following are a real bonus: bookkeeping, design, research, fundraising, project management, web skills

Time commitment

The time commitment is flexible and entirely negotiable — from a couple of hours per month to something more regular. Some volunteers come via employer volunteering schemes on a rota (companies and organisations are very welcome); others commit as individuals on an ad hoc basis; others come as students fitting volunteering around their studies. We will shape the arrangement entirely around your availability.

What you'll get from it

• Real insight into how a values-driven music charity operates at a pivotal moment in its growth

• Close working with the founding team on work that genuinely matters

• If you come on-site: the chance to see the direct impact of what you do

• We welcome pro bono contributions from companies supporting employee volunteering

• DBS check arranged and funded by OOEF (if working on-site)

Join The Baked Bean Charity Board of Trustees!

Are you passionate about inclusion, equality, and creating lasting social impact?

The Baked Bean Charity is looking for dedicated and experienced individuals to join our Board of Trustees as we embark on a period of strategy development.

This is a unique opportunity to use your skills and expertise to help shape the future of a vibrant charity that supports more than 170 people with learning disabilities every week.

Why Join Us?

As a Trustee, you'll have the opportunity to:

• Make a real and visible difference to people's lives
• Champion the voices of people with learning disabilities
• Help guide the strategic direction of a growing charity
• Use your professional expertise to strengthen and develop our organisation
• Work alongside a passionate and committed Board and leadership team.

We're Looking For People Who:

• Believe strongly in inclusion, equality, and social justice
• Are committed to improving opportunities for people with learning disabilities
• Have strong relationship-building and networking skills
• Bring a proactive approach and a willingness to contribute
• Can dedicate approximately 2–3 hours per month to trustee responsibilities.

Skills and Experience We Need

We are particularly interested in hearing from people with expertise in one or more of the following areas:

• Fundraising
• Charity or business development
• Marketing and communications
• Legal services
• Human Resources

Previous experience as a charity trustee is welcomed but not essential.

Available Trustee Roles

We have two Trustee posts available

What We're Looking For

Successful candidates will:

• Understand the responsibilities and legal duties of charity trustees
• Be passionate about equality, inclusion, and empowering people with learning disabilities
• Be committed to making decisions that put the needs of our service users first
• Support our mission of delivering outstanding, person-centred services

Time Commitment

• Board meetings take place approximately every 6 weeks
• Meetings last approximately 2 hours
• Most meetings alternate between online and in person in Wimbledon
• The role is voluntary and unpaid, although reasonable expenses can be reimbursed

About The Baked Bean Charity

The Baked Bean Charity is a vibrant and innovative organisation dedicated to promoting social inclusion for people with learning disabilities.

Our wide-ranging activities include:

• Dance, Drama, Choir and DJing
• Zumba, Boxing and other sports activities
• Social clubs, holidays and community events
• Theatre in Education programmes that help businesses, schools and community organisations improve understanding, accessibility and inclusion
• Fledgling Film and TV agency

Everything we do is centred around helping people achieve their goals, build confidence, develop friendships and live happy, fulfilled lives.

Based in Wandsworth, we support people from across South London and surrounding boroughs, creating opportunities, breaking down barriers and challenging preconceptions every day.

We Welcome Diverse Voices

The Baked Bean Charity is committed to equality, diversity and inclusion. We actively encourage applications from people of all backgrounds and experiences, especially those whose perspectives are currently underrepresented in charity governance.

Join us and help create a more inclusive future for people with learning disabilities!

When children finish Year 6 in our primary programme, many of them don't want the music to stop. So we have started an evening youth club to keep it going. It runs in partnership with Youth Connect South West, and the Police Early Intervention Team back it because they see music as a practical tool against gang recruitment and knife crime. We need musicians or singers who want to teach instruments and support creative projects with young people in their community.

About the role

Orchestra of Everything Foundation (OOEF) delivers free, immersive music education to around 250 children aged 7–11 at two Bath primary schools in Twerton and Whiteway — nationally ranked deprived communities. Our impact is off the scale: school leaders tell us that 86% of children show improved attitudes to learning across all subjects, and we have been instrumental in a 39% reduction in pupil suspensions. Our work has caught the attention of the Department for Education, and Bath Spa University now incorporates our model into teacher training.

The youth club runs in partnership with Youth Connect South West and is endorsed by the Police Early Intervention Team and the Bath & North East Somerset Violence Reduction Partnership — who see music as a frontline tool against gang recruitment and knife crime.

As a Youth Club Music Leader you will draw on your musical skills to teach instruments, support group projects, and help young people develop creatively and socially. You will work in teams with other musicians and youth workers. Formal teaching qualifications are not required.

Note: this role is specifically for people who play an instrument or sing. If you are interested in a pastoral or support role at the youth club without a music requirement, please get in touch to ask about our Youth Club Support Volunteer role.

What you'll bring

• The ability to play an instrument or sing — any genre or style welcome

• Genuine warmth and consistency with young people, including those from complex backgrounds

• Musical credibility alongside the ability to connect with and earn the trust of young people

• Reliability — these young people need familiar, dependable adults in their lives

Time commitment

Most volunteers usually come in one evening per week or per fortnight — sessions run for 2 hours, but if you can only make part of that then we will work around your availability. Some come via community or employer rotas; others commit individually. We will work around your schedule and build the arrangement around what suits you.

What you'll get from it

• Deeply rewarding work in a community that genuinely needs what you can offer

• Skills in youth engagement, informal education and community music

• The chance to work alongside an experienced, passionate and supportive team

• Training, mentoring and references provided

• DBS check arranged and funded by OOEF 

For many of the children in our programme, OOEF is the first time they have ever seen a live musician or held an instrument. We bring guest musicians into school to perform for them and help them try instruments from our own collection. It is one of our most popular sessions — and one of the most memorable things you are likely to do as a volunteer. Any instrument welcome. Any genre. Amateur or professional. We will sort the instruments — you just need to bring yourself and your music.

About the role

Orchestra of Everything Foundation (OOEF) delivers free, immersive music education to around 250 children aged 7–11 at St Michael's Junior School in Twerton and Whiteway — two schools in nationally ranked deprived communities. Our impact is off the scale: school leaders tell us that 86% of children show improved attitudes to learning across all subjects, and we have been instrumental in a 39% reduction in pupil suspensions. Our work has caught the attention of the Department for Education, and Bath Spa University now incorporates our model into teacher training.

You might visit once or come back regularly. You might play solo, with a colleague, or as part of an ensemble. Sessions are supervised alongside OOEF staff and volunteers throughout — you will never be alone with children. The children's reaction — curiosity, delight, the moment a sound comes out of an instrument for the first time — is something volunteers consistently describe as one of the most joyful experiences of their lives.

What you'll bring

• The ability to play an instrument or sing to a standard you are comfortable demonstrating

• Warmth and confidence engaging with groups of primary-school-age children

• A love of sharing music — the enthusiasm is as important as the skill

Time commitment

Guest musician sessions are fully ad hoc — we confirm dates that suit you. A typical visit is around 1-2 hours. Some musicians come individually; others come as part of ensembles, university music societies or via employer volunteering programmes. There is no minimum commitment — one visit is genuinely valuable.

What you'll get from it

• A genuinely joyful experience — children are the most honest, enthusiastic audience you will ever play to

• The chance to inspire young people who may go on to play themselves

• A place in a growing community of musicians supporting OOEF's work across Bath

• Complete flexibility — one visit or many, entirely on your terms

• DBS check arranged and funded by OOEF

OOEF runs two different music clubs at our primary schools: a lunchtime club for younger children who are just discovering instruments, and an after-school club for older children who have had some experience and want to take it further. Both are relaxed, informal settings — very different from the classroom — and both need volunteers to support the children and the lead practitioner. Experience playing an instrument is helpful, but not vital. If you are patient, reliable and love music, we would love to hear from you.

About the role

Orchestra of Everything Foundation (OOEF) delivers free, immersive music education to around 250 children aged 7–11 at St Michael's Junior School in Twerton and Roundhill Primary in Whiteway — two schools in nationally ranked deprived communities. Our impact is off the scale: school leaders tell us that 86% of children show improved attitudes to learning across all subjects, and we have been instrumental in a 39% reduction in pupil suspensions. Our work has caught the attention of the Department for Education, and Bath Spa University now incorporates our model into teacher training.

As a club helper you will support the lead practitioner and the children — helping set up and pack away instruments, encouraging children who are hesitant, celebrating small breakthroughs, and being a warm, reliable adult presence in a setting where that matters enormously. The lunchtime club is for younger children's first experiences with the instruments; the after-school club has a slightly older group who have been learning for longer. Both need volunteers who can adapt to the mood of the room. You will work in a team of 5–10 at all times.

What you'll bring

• Patience and warmth with children, including those with SEND

• Reliability — familiar faces build trust, and that trust is the foundation of everything we do

• Flexibility to support whatever the session needs

• A love of music

Time commitment

Most volunteers come in weekly or fortnightly during term time — current sessions run on Wednesday lunchtimes and after school for around an hour each, with more days planned. Some come via company or organisation rotas, others as University of Bath students. One-off sessions are very welcome too. We will shape the commitment entirely around what works for you.

What you'll get from it

• The chance to see children build confidence in a way that rarely happens in formal settings

• Flexible, impactful volunteering that fits around work or other commitments

• A supportive team with training and mentoring provided

• DBS check arranged and funded by OOEF

OOEF runs free music sessions for children aged 7–11 at two primary schools in Twerton and Whiteway. The sessions are so valued by the schools that children are released from maths lessons to attend. We need volunteers to sit alongside children as they practise — listening, encouraging, celebrating their progress. No musical experience needed. If you love music and care about young people, we would love to hear from you.

About the role

Orchestra of Everything Foundation (OOEF) delivers free, immersive music education to around 250 children aged 7–11 at St Michael's Junior School in Twerton and Roundhill Primary in Whiteway — two schools in nationally ranked deprived communities. Our impact is off the scale: school leaders tell us that 86% of children show improved attitudes to learning across all subjects, and we have been instrumental in a 39% reduction in pupil suspensions. Our work has caught the attention of the Department for Education, and Bath Spa University now incorporates our model into teacher training.

As a Practice Buddy you sit alongside small groups of children as they work through their instruments — listening, encouraging and celebrating their progress. You will work in a team of 5–10 at all times; no one ever works alone with children. Training and mentoring are built in from day one.

What you'll bring

• A warm, patient approach with primary-school-age children

• Reliability — children build trust with familiar faces, and a volunteer who keeps coming back has a disproportionate impact

• Comfort working as part of a team in a school environment

• A love of music — you don't need to play a note

Time commitment

Most volunteers come in weekly or fortnightly during term time — a typical session is around 1.5–2 hours on a Wednesday afternoon (more days planned). Some come via company or organisation rotas (like Camella estate agents and Bathavon Rotary Club), others as University of Bath students fitting volunteering around their studies. One-off or ad hoc sessions are also very welcome. We will work around whatever suits you.

What you'll get from it

• The chance to see children grow in confidence and ability in real time — often children who struggle in conventional classroom settings

• A supportive, welcoming team with training and mentoring provided

• The knowledge that this is genuinely high-impact work — these children's lives are being changed

• DBS check arranged and funded by OOEF

Inclusive Boards is delighted to be supporting Canterbury Cathedral to appoint a Non-Executive Member of Chapter and Lay Canon and Safeguarding Committee Members. 

About Canterbury Cathedral

Founded by St Augustine in 597 AD, Canterbury Cathedral is a unique place of worship, a major pilgrimage destination, a masterpiece of art and architecture, and one of the UK’s most-visited historic sites. Often referred to as ‘England in stone’, the Cathedral has been at the centre of momentous events and upheavals. It is the Mother Church of the worldwide Anglican Communion, seat of the Archbishop of Canterbury, UNESCO World Heritage Site, and resting place of royalty and saints.

Chapter is the body corporate of Canterbury Cathedral. Its members have the general control and management of the administration of the Cathedral. Canterbury Cathedral became a full charity in February 2024 (under the Cathedrals Measure 2021) and as well as being regulated by the Church Commissioners, will also be regulated by the Charity Commission for England and Wales.

The purpose of the Safeguarding Committee is to support Chapter in fulfilling its safeguarding obligations by ensuring arrangements relating to all aspects of safeguarding in the Cathedral are fit for purpose and are communicated fully, both internally and externally. ​​​​​

About the Non-Executive Member of Chapter role:

In this recruitment campaign we are seeking to appoint one member of Chapter and Lay Canon. We are particularly interested to hear from candidates who have a safeguarding background, with knowledge of safeguarding legislation, policy and practice that encompasses both adults and children.

All Chapter members must either be an actual communicant (within the meaning given in Rule 83(2) of the Church of England’s Church Representation Rules) or a communicant member of a Church which is not in communion with the Church of England but subscribes to the doctrine of the Holy Trinity. An “actual communicant member” of the Church of England is legally defined as a baptized person who is confirmed (or ready to be confirmed) and has received Holy Communion at least three times in the preceding twelve months.

About the Safeguarding Committee roles:

We are interested to hear from candidates who have a safeguarding background, with strategic expertise in victim/survivor advocacy, Equality, Diversity, and Inclusion, or regulatory safeguarding (e.g., social care, policing, or education) and are able to meet the following person specification.

Committee Members are not required to be an actual communicant.

How to apply

Please visit Inclusive Boards' website for more information and to apply. 

See inside our Collections storage facility - closed to the public - and help us prepare to move our collection to a new facility

What is an Inventory volunteer?

The RAF Museum has many items in its collection which are not currently on display. Our inventory volunteers will ensure that we have an up-to-date record of all the items in our reserve collection, their purpose and condition, to help us prepare to move from our current store outside Stafford to a new storage facility in Cosford. This is a weekday only opportunity.

This role sits within the RAF Museum’s Midlands Development Programme which will transform our museum and our impact on the local community through a series of phased projects – engaging audiences who may not obviously identify with the RAF story by finding common interests and histories which link them. As part of this project, we are planning a new learning centre, outdoor spaces, collections hub and major exhibition.

What will I be doing?

The Inventory Volunteer role could encompass various tasks, which might include:

· Assessing objects’ condition

· Measuring and weighing items

· Undertaking cleaning as required

· Object photography

This role is perfect for you if you…

· Are curious and eager to learn

· Pay attention to detail

· Have a light and careful touch

· Are happy working as part of a team

· Are organised and able to keep accurate records

How much time would I need to commit?

Ideally a half day (09:00 to 12:00 or 13:00 to 16:00) once a week, although other arrangements can be considered on a case-by-case basis. We would ask that volunteers commit to a minimum of 20 volunteering sessions. This is a weekdays only opportunity.

What's in it for me?

· Becoming part of a great team of volunteers and staff

· See and handle objects from the RAF Museum’s collection not on public display

· Learn about object conservation

· Discover more about the history of the RAF

· Gain behind-the-scenes experience within the heritage sector

· 25% discount at our retail outlets and café[KS1] 

· Travel expenses reimbursed up to £14.50 per day, in line with our policy

· Free entry to a wide range of museums and heritage sites across the UK.

At Afrocats, we work with communities in Greater Manchester to support women, children and families through access to arts and culture. We are looking for an organised and reliable volunteer administrator to join our small, friendly team and provide support across a range of needs.

This is a flexible volunteer opportunity ideal for someone with previous office or administrative experience who would like to use their skills to support meaningful community work.

Role Responsibilities:

• General administrative support
• Data entry
• Presentation preparation
• Monitoring and responding to emails
• Research tasks and adhoc project support

Commitment:
Around 8 hours per week for a period of 12 months.

Working Hours:
Hours are flexible, however, during the initial induction period, some overlap with staff working hours will be required.

We’re looking for someone who is:

• Organised and detail-oriented
• Confident using email, Word, Excel, and other digital services
• Able to manage tasks independently
• Friendly, professional, and proactive
• Comfortable working remotely and as part of a team

Previous administrative or office experience is preferred.

Join us and play an important role in supporting the inner workings of a local organisation working with communities!

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

As an Object Handling Volunteer, you will engage visitors with objects from our Object Handling Collection. These are objects similar to those displayed in the museum that visitors can pick up and examine. From Kodak brownie cameras and magic lantern slides, to optical toys and Gameboys, hands‑on encounters ignite curiosity and bring to life the story of how sound and vision technologies impact our lives.

By engaging visitors with our Object Handling Collection, you will spark conversations and develop visitors’ interest in the museum’s collections. Along the way, you’ll develop your understanding of visitor experience and museum learning, while sharing your enthusiasm for historical and STEM stories with visitors of all ages. You’ll also be a friendly point of contact for anyone wanting to know more about the museum and what’s on. Full training will equip you to handle objects with care, and learn and share engaging information.

By facilitating safe, accessible object handling, you’ll enrich the visitor experience and inspire our visitors.

This role will operate 7 days a week during school holidays, starting with the upcoming summer break (Sat 18 July-Sun 30 Aug), then weekends only during term time. A rota will be made on a rolling basis based on everyone’s availability and preferences.

In this role you will:

• Become familiar with objects from our Object Handling Collection
• Use objects from the handling collection to initiate conversations with our visitors about sound and vision technologies and how they impact our lives
• Signpost visitors to related content to explore further around our museum and galleries.
• Work with our Object Handling Collection in a safe manner for visitors and yourself
• Answer general enquiries and act as a friendly point of contact for our visitors

What you’ll bring to the role: 
This role is perfect for people who:

• Are friendly, approachable and enjoy conversing with a wide range of museum visitors
• Have an interest in our museum collections and themes
• Enjoy learning new information and sharing your passion and/or knowledge with others

It would be good if you:

• Have an appreciation of what good customer service looks like
• Are proactive and are happy to perform tasks independently

What you’ll get from volunteering:
We want to ensure you have a rewarding experience with us. This means:

• Meeting new people with similar interests
• Gaining valuable experience in a working environment
• Perks such as free cinema tickets
• References on request

Key dates:

• All applicants must be available to attend our Object Handling Recruitment Event on Saturday 27 June, 10.30-12.30.

If you are offered the role, you must then attend the volunteer induction and role training.

• New volunteer induction: Saturday 4 July, 10.00-13.00
• Role training: Saturday 11 July, 10.00-13.00

Additional Information:

• To volunteer in this role, you must be 18 or over. 
• If successful, we’ll request a basic criminal record check for you. We’ll arrange and process this for you and will cover all the costs. Any issues raised in the check will be considered on a case-by-case basis.
• We are legally required to ensure all volunteers from overseas have the right to volunteer in the UK, so please check your visa before applying. SMG is unable to act as a sponsor organisation if you do not have a visa that allows you to volunteer.
• We reimburse out-of-pocket travel expenses of up to £6.00 per day.

Join a thriving cultural organisation in Dorset. We're looking for enthusiastic volunteers to help us create unforgettable visitor experiences across our world-class collections and temporary exhibitions.

About the role

As a Volunteer Gallery Steward, you'll be the friendly face that welcomes visitors to our galleries. You'll help ensure our precious exhibits are safe while creating a welcoming, engaging environment where visitors of all ages can discover and enjoy Dorset's natural, historical and cultural heritage.

Your day-to-day responsibilities may include:

• Stewarding across our permanent galleries and special exhibitions
• Greeting visitors and sharing your enthusiasm for our collections
• Answering questions about exhibits and helping visitors get the most from their visit
• Contributing to the inclusive, welcoming atmosphere we're known for

Time commitment: We're looking for volunteers available for afternoon shifts on Wednesdays, Thursdays, Fridays, and Saturdays.

Full induction and specific training around gallery stewarding will be given on commencement of the role.

Who we're looking for

You don't need museum experience – we're looking for people with:

• An interest in culture, history, or the natural world
• A friendly, approachable manner and genuine interest in people
• Reliability and a willingness to engage thoughtfully with visitors
• Enthusiasm for helping us connect our community with Dorset's stories
• Is security conscious
• Aged 18 or over
• Available during afternoon hours on Wednesdays, Thursdays, Fridays, and Saturdays

Benefits of volunteering with us

In addition to supporting our mission to connect audiences with Dorset's stories, you'll also:

• Develop new skills and gain valuable experience in a museum setting
• Meet people from across Dorset and beyond
• Deepen your knowledge of our collections and Dorset's fascinating heritage
• Be part of a welcoming team of around 140 volunteers and 30 staff
• Contribute directly to the cultural life of our community
• Enjoy a flexible volunteering arrangement that fits your schedule
• Free refreshments when on duty.
• Regular social events.
• Regular volunteer newsletter.
• 10% discount in our shop and TASTE Café.
• Upon completing 50 volunteer hours a year, you will receive a pass that entitles you to unlimited free entry to the museum outside of your volunteering hours.

About Dorset Museum & Art Gallery

We're a registered charity with world-class collections spanning 250 million years of Dorset's natural world, archaeology, history, art, and culture. Our aim is to ignite an appreciation of our county – and of how Dorset people have helped advance understanding of the wider world. Through exciting, fun, and enjoyable public programmes and exhibitions, we work hard to inspire learning, advance knowledge and engage with the widest possible audience.