Volunteer roles for the Arts, Culture and Heritage sector

We need a crowdfunding specialist for our most recent documentary film campaign. 

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

*PLEASE NOTE* We are unable to sponsor work applications and so you must already be based in the UK to apply to this role.

Join the dedicated team at Historic Croydon Airport and contribute to preserving and sharing the rich history of one of the world’s oldest airports. As a volunteer, you will play a crucial role in ensuring that visitors have a memorable and safe experience while exploring this historic site.

With a choice of either the morning (9am-1pm) or afternoon shift (1-5pm), we ask that volunteers work at least 10 hours per month - on the first Sunday of each month and an additional weekend.

Responsibilities:

1. Visitor Engagement:

   • Greet and treat all visitors equally, with respect, and without discrimination.
   • Provide knowledgeable and engaging information about the history of Croydon Airport.
   • Assist with visitor inquiries and enhance their overall experience.

2. Safety and Security:

   • Be vigilant about the safety of visitors both inside and outside Airport House.
   • Inform visitors of potential hazards, such as crossing kerbs or the road outside Airport House and using stairs within the building.
   • Ensure visitors are aware of emergency exits and the evacuation procedure. Tour Guides should mention this at the start of each tour, and other volunteers should do so when appropriate.

3. Operational Support:

   • Arrive on time for Open Days to assist with setting up and closing down activities.
   • Help maintain the cleanliness and orderliness of the site throughout the day.
   • Participate in team meetings and training sessions as required.

Qualifications:

• A keen interest in history and heritage, particularly in aviation and the history of Croydon Airport.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team and independently.
• Commitment to treating all visitors with respect and without discrimination.
• Punctuality and reliability.

Training: All volunteers will undergo an induction process, including a review of the HCAT Induction document covering emergency exits and evacuation procedures.

Benefits:

• Be part of a passionate community dedicated to preserving an important historical site.
• Gain experience in heritage and museum operations.
• Meet and engage with people from diverse backgrounds.
• Contribute to the educational and cultural enrichment of visitors.

Application Process: If you are enthusiastic about history and enjoy engaging with the public, we would love to hear from you.

Join our Board. Shape our future.

Our mission is simple but vital: to inspire and delight people of all ages with the life, work, and legacy of William Shakespeare. We are seeking to appoint new Trustees to join our Executive Board, helping to safeguard Shakespeare’s heritage and inspire future generations around the world.

As a Trustee, you will help shape the future of an independent charity with international reach. This is a chance to:

· Play a central role in caring for and making accessible Shakespeare’s historic homes and collections

· Support innovative learning programmes and research

· Help us thrive as a charity that relies on visitors, donors, and supporters.

We are especially interested in candidates with expertise in commercial development, finance/governance, fundraising and philanthropy, strategic arts/heritage management, property and asset management, digital engagement or brand stewardship.

We value curiosity, collaboration and a strong commitment to making Shakespeare’s legacy accessible to all. We particularly welcome applications from individuals who can help broaden the diversity of our Board.

More information can be found at http://bit.ly/3KbzPX4

By getting involved you could:

• Join an enthusiastic team and make new friends 
• Develop your hospitality skills and put them into practice
• Support the lunch rush be delivering food to people’s tables 
• Support on the counter to help serve soup or cakes
• Sign up to holiday, evening or 1 off events such as Theatre, Proms or other performances that may have an ice cream trike or BBQ on offer
• Be trained on the Food and Beverage Buggy to help deliver stock including freshly baked good to other outlets (being trained on the F&B buggy is an optional choice in addition to usual duties)
• Use your smile and customer service skills, so people feel at home
• Help us raise money so we continue our work looking after special places

What's involved?

• Undertake tasks ranging from clearing tables and serving food to washing dishes and supporting behind the counter. 
• Use your smile and customer service skills to engage with visitors, share knowledge of the property and generally enhance their visit
• Have a strong working knowledge of our menu, including allergen information, and sharing this with visitors, though any allergy questions should be asked to a team leader, with the support of our allergen book.
• Playing your part to continue our work looking after special places 
• Joining an enthusiastic team and making new friends
• Learning and developing a range of skills such as food safety, barista and exceptional service.
• There’s also potential to get involved with the Food & Beverage events calendar.
• You can also opt in to Food and Beverage Buggy training to help deliver freshly baked goods to other outlets on site.

This role will suit you if you are:

• Are cheerful and like being around people – you’ll meet a lot at lunchtime! 
• Are looking for a varied role – you’ll be juggling tasks as well as trays of food
• Are keen to be part of a team
• Are good at keeping places looking tidy and welcoming
• Have a keen eye to detail to notice when a visitor needs help
• Love chatting about food, new recipes and where our ingredients come from

Become a Trustee at Bristol Folk House
Help shape the future of one of Bristol’s most creative and welcoming community spaces.

Who we are
Bristol Folk House is a long-standing and much-loved adult education and community arts centre in the heart of the city. Our mission is to connect people through creativity, learning and wellbeing – whether that’s a first-time painting class, a salsa night, a flea market, or a quiet coffee in our garden.
We’re at a pivotal moment in our journey, with big ambitions for inclusion, access, creativity and impact. To help us get there, we’re looking for new trustees to join our board and guide the next phase of our development.
 

Why join us now?
It’s an exciting time to come on board. We’ve launched a refreshed strategy, completed the first stage of a major accessibility and estates project, and are deepening our relationships with Bristol’s communities.
 

As a trustee, you’ll help us to:
- Create a more accessible, welcoming and inspiring space
- Connect with more people across Bristol
- Strengthen our financial resilience and income generation
- Grow our reputation and visibility
- Build an inclusive, future-focused organisation

Skills and experience we’d love to add to the board
We welcome interest from people of all backgrounds, but are particularly keen to hear from those with skills or experience in:
- Property, Estates or Accessibility Projects – helping us complete and plan the future of our building
- Fundraising & Income Generation – particularly from trusts, grants or partnerships
- Community Engagement / EDI – building stronger inclusion and relationships with underrepresented groups
- Strategic Communications / Branding / Digital – growing awareness of what we do
- Finance & Governance – supporting oversight, audit and sustainability
- Creative Sector Leadership – especially if you’ve worked in arts, wellbeing, education or co-creation
 

You don’t need prior board experience – we’ll support new trustees to grow in confidence and understand governance.
 

What we’re looking for
- A genuine interest in creativity, learning and community
- Willingness to contribute actively to board meetings (every two months, 1.5 hours) and occasional working groups
- Commitment to our values of inclusion, collaboration and equity
- Fresh perspectives and lived experience – warmly welcomed
We’re especially keen to hear from people who reflect Bristol’s diversity – in background, ethnicity, age, gender identity, lived experience or professional journey.
 

How to get involved
If you’d like an informal chat or more information, please contact our Chair of Trustees.
 

To express interest, please send a short email telling us:
- Who you are
- Why you’d like to join the Bristol Folk House board
- What skills, experience or perspectives you bring
 

There’s no formal closing date – we’ll be reviewing expressions of interest on a rolling basis.
 

Thank you
 

We believe in the power of creativity to bring people together and transform lives. If you share that belief, we’d love to hear from you.

Yorkshire Wolds Music Foundation is a charity that presents various music and arts projects in East Riding of Yorkshire.

We are looking for a volunteer that can support us in creating these events that support education, community and wellbeing.

Come and join us for a laugh at one of our webinars.

Help plug-in a microphone, or a speaker.

Support our fundraising projects.

Help promote events.

Have the opportunity to listen to music concerts, festivals and other events.

Most of our events are held on the weekend.

Learn some skills and gain experience.

Encourage a positive experience.

We know people have busy lives.  We are flexible in terms of time.  Come and join in.

Centre Manager

The Teignbridge Heritage Centre is a focal point for recording the history and culture of our local environment.  The museum has a large collection of historical and contemporary artifacts including the remains of the French invasion and sacking of Teignmouth in 1690.  It also offers comprehensive research and archive access to a large collection of historical artifacts and data.

Applications are invited for the post of Centre Manager

This voluntary role is key to the smooth running and viability of the Museum and carries responsibility for most aspects of the day-to-day coordination and administration of the Centre.  Much of the role’s responsibilities can be handled online with a nominal ½ day a week on duty at the Museum.

Ideal applicants will be able to bring business experience and flexibility to handle a range of responsibilities and a team of volunteers.  Well-developed administrative and delegation skills, possibly acquired from a management role in industry or commerce, will be a distinct advantage.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

South East Dance is looking for a new Chair and another Trustee with Finance Expertise to join our Board.You will be joining us as we build on the work we have done since opening The Dance Space in 2022 as we enter the next phase of our development and continue to build a vibrant and varied programme of activities with and for artists and communities in The Dance Space and across the South East.  Our vision is a world where everybody is inspired to enjoy, take part in and create bold, brave, pioneering dance.  We are looking for a Chair and a Trustee who can help us make this vision a reality. 

Trustees are vital in supporting South East Dance to achieve our charitable aims. You will help to make key strategic decisions; monitor our progress, impact, and contribution to Brighton & Hove and the South East region; and fulfil governance responsibilities.

In return, you will join a welcoming, committed and skilled team who champion our work locally and regionally, who share our passion for dance and the contribution it can make to health, wellbeing and placemaking, and you will help make a lasting difference to people’s lives. 

If you feel you can contribute to our vision and the leadership of South East Dance, we would love to hear from you.

Salary: these are voluntary roles with expenses paid.

We are operating a rolling deadline for this recruitment.  Please submit your application as soon as you are ready and we will get back to you with next steps.

Grant Applications Volunteer 

Sheffield General Cemetery Trust (SGCT) is looking for volunteers to join our Funding team. We are a registered charity and limited company run by a volunteer board of Trustees. We raise all our income through a mix of public events, funding from Grants and Trusts and donations. The work of the funding volunteers is vital to the Trust's continued success. 

We are looking for volunteers who enjoy the challenge of raising funds from grants and trusts and are keen to be successful in this important area of work. We are looking for volunteers who have experience of making funding applications, perhaps in another field, or earlier in their career and who would welcome the opportunity to support our work. 

From time to time we also have opportunities for those looking to develop these skills, perhaps to expand their CV or to support a career change. Please get in touch if you want to discuss possibilities.

We offer:

• The opportunity to support our work and to contribute to the success of the Trust and to the City of Sheffield
• Opportunities to use your existing skills and knowledge and to develop new skills and knowledge 
• The opportunity to meet and work with new people in a friendly, committed and supportive team
• Opportunities to lead on funding work and the satisfaction of seeing the work being delivered 
• Opportunities to work on small and larger applications to a very wide range of funders. We seek to match volunteers to funding areas they are interested in.
• Regular monthly funding team meetings, usually online
• Being part of the wider volunteer team  - e.g. regular newsletter, Christmas party
• Opportunities to learn more about the history of Sheffield General Cemetery
• Gain experience of being part of a local heritage and conservation charity
• The opportunity to take part in SGCT’s varied activities if you wish to do so

Volunteer Role: Charity Shop & Arts Space Assistant
Location: NICOLA Arts, Wandsworth Rd, Lambeth, London
Organisation: NICOLA Arts

About Us:

NICOLA Arts is an artist-led charity shop in the heart of Lambeth. We’re more than just a shop — we’re a creative hub where local artists can display, sell, and create their work. Through our in-store exhibitions and collaborative projects, we aim to build a supportive, accessible space for creatives and the wider community.

Role Overview:
We are looking for enthusiastic and reliable volunteers to help support the day-to-day running of our charity shop and creative space. This is a varied role that combines retail tasks with hands-on support for artists and exhibitions. It's a fantastic opportunity for anyone interested in the arts, community work, or gaining experience in a creative environment.

Key Responsibilities:

• Sort, price, and label donated clothes and items
• Assist customers with queries and purchases
• Operate the till and handle payments (training provided)
• Keep the shop tidy, welcoming, and well-organised
• Support artists working in the on-site studio
• Assist with setting up and manage in-store art exhibitions and events
• Post flyers locally for promoting our new shop

What We’re Looking For:

• Friendly, reliable, and proactive individuals
• An interest in the arts, creativity, or community engagement
• Good communication and customer service skills
• Willingness to learn and get stuck in
• Previous retail or creative experience is a bonus, but not required

What You’ll Gain:

• Experience working in a unique arts and retail environment
• Opportunities to connect with local artists and creative projects
• Training in retail and event support
• A chance to make a real difference in the Lambeth community
• References for future roles or education

Time Commitment:
Flexible shifts available – we’re happy to work around your schedule. Whether you can offer a few hours a week or more, your time and support will make a big difference.

How to Apply:
To express your interest, pop into the shop or apply online

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ickworth to life and helping people get the best out of their day. 

 This role will suit you if you are:

• Warm and friendly.
• Someone with a curious and inquisitive nature, with an ability to engage our visitors, ask questions and facilitate conversations.
• Able to listen thoughtfully and actively.
• Someone with exceptional customer service standards- a desire to put visitors before everything else.
• A good storyteller, with a talent for reading body language and thinking on your feet
• Sensitive to visitor and volunteer needs – working as an effective team member.
• Willing to develop your knowledge of Ickworth, its history and vast collections.

Tasks and responsibilities

• Responding to the diverse needs of visitors, including people with additional access needs.
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace.
• Helping visitors to discover more, answering questions and making suggestions so they can enjoy their day, their way.
• Being an ambassador for the whole property and the National Trust. Helping visitors understand the full scope of the offer at Ickworth beyond the house.
• Learning more about Ickworth, so you can share your knowledge and stories of the family and their collections with visitors.
• Responding to the changing needs of Ickworth – supporting ongoing interpretation strategies in the House.
• Supporting with health and safety and evacuation procedures if required.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

 By getting involved you could· 

• Become part of a friendly and dedicated team.
  Spend time with us at Ickworth, learn about its history, stories and enjoy its beauty.
• Meet people from all walks of life
• Find an opportunity to use your existing skills and develop new ones.
  Improve your communication skills.
  Get a warm glow by knowing you have made a difference to someone’s day out with us.

 You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Adaptability, Communication Skills, Community Development, Customer Service, Event Support, Exhibition Arts, Fundraising, Interpersonal Skills, Public Relations, Public Speaking, Teamwork, Visual Arts

Welcoming people out of the cold for a hot drink, or out of the heat for an ice cream, you know exactly what our visitors need as part of their visit to us.

By getting involved, you could… 

• Join an enthusiastic team and make new friends 

• Support visitors to gain the best from their day 

• Learn about our access support equipment and how to welcome support animals in to the café 

• Get the low down on the latest Ickworth bake to share with others 

• Develop your hospitality skills and put them into practice 

• Use your smile and customer service skills, so people feel at home 

• Help us raise money so we continue our work looking after special places 

What’s involved?  

• Meet and greet visitors when they enter the café with a warm smile. 

• Help with queue management and direct visitors. 

• When visitors leave say goodbye and thank them for their visit. 

• Undertake tasks ranging from clearing and preparing tables for the next visitor, to supporting families with pushchairs and wheel chair users navigate the pathways between tables. 

• Use your smile and customer service skills to engage with visitors, share knowledge of the estate and generally enhance their visit

• Have a strong working knowledge of our menu and sharing this with visitors.

• Playing your part to continue our work looking after special places 

• Learning and developing a range of skills such as exceptional service, access support knowledge and sharing what’s on at Ickworth.

This role will suit you if you are:

• Are cheerful and like being around people – you’ll meet a lot at lunchtime! 

• Are looking for a varied role – you’ll be looking after a whole range of visitors 

• Are keen to be part of a team 

• Are good at keeping places looking tidy and welcoming  
  Have a keen eye to detail to notice when a visitor needs help 

• Love chatting about food, new recipes and where our ingredients come from

See inside our Collections storage facility - closed to the public - and help us prepare to move our collection to a new facility

What is an Inventory volunteer?

The RAF Museum has many items in its collection which are not currently on display. Our inventory volunteers will ensure that we have an up-to-date record of all the items in our reserve collection, their purpose and condition, to help us prepare to move from our current store outside Stafford to a new storage facility in Cosford. This is a weekday only opportunity.

This role sits within the RAF Museum’s Midlands Development Programme which will transform our museum and our impact on the local community through a series of phased projects – engaging audiences who may not obviously identify with the RAF story by finding common interests and histories which link them. As part of this project, we are planning a new learning centre, outdoor spaces, collections hub and major exhibition.

What will I be doing?

The Inventory Volunteer role could encompass various tasks, which might include:

· Assessing objects’ condition

· Measuring and weighing items

· Undertaking cleaning as required

· Object photography

This role is perfect for you if you…

· Are curious and eager to learn

· Pay attention to detail

· Have a light and careful touch

· Are happy working as part of a team

· Are organised and able to keep accurate records

How much time would I need to commit?

Ideally a half day (09:00 to 12:00 or 13:00 to 16:00) once a week, although other arrangements can be considered on a case-by-case basis. We would ask that volunteers commit to a minimum of 20 volunteering sessions. This is a weekdays only opportunity.

What's in it for me?

· Becoming part of a great team of volunteers and staff

· See and handle objects from the RAF Museum’s collection not on public display

· Learn about object conservation

· Discover more about the history of the RAF

· Gain behind-the-scenes experience within the heritage sector

· 25% discount at our retail outlets and café[KS1] 

· Travel expenses reimbursed up to £14.50 per day, in line with our policy

· Free entry to a wide range of museums and heritage sites across the UK.