Volunteer roles

About the board and Trustee role 

Trustees are volunteers who oversee the strategic direction of the charity and ensure its compliance with regulators and the law. They are also ambassadors for the charity; and they provide the staff team, which does the day-to-day work, with both scrutiny and support.

The full board meets quarterly. Two meetings focus on ‘business’ – approving budgets and policies, making key decisions, etc. The other two are more discursive, covering strategic issues.

We have four sub-committees: Finance Audit Investment & Risk, Impact & Income Development, Research & Policy, and Governance & People. Trustees are generally encouraged to join at least one sub-committee, which gives them more detailed insight into the charity’s work in that area. A number of trustees choose to sit on multiple sub-committees (there is no upper limit) and trustees are also welcome to attend any sub-committee, for example as a one-off, to see what happens or if they have an interest in a particular agenda item. Sub-committees also meet quarterly.

And there is usually one strategy day a year.

We currently have eight trustees on our board, with experience in public affairs, law, policing, business, research, marketing, inclusion and influencing government. We are looking to a recruit four further trustees. Our primary focus is to bring different perspectives to the board rather than skills, given that the delivery of the charity’s work is delegated to a skilled staff team. 

• One trustee with experience of research (of any type) – an attitude of curiosity, intellectual rigour and open-mindedness. 

• One trustee with professional experience of alcohol treatment (at any level) – the perspective of delivering compassionate support via treatment services, whether charity or NHS settings. 

• One trustee with experience of strategic charity finance – especially interest in weighing up long-term financial strategic choices (not month-to-month financial management: we have a finance team). 

• One trustee from any background. 

 All trustees are asked to bring a commitment to and passion for our vision, mission and values.

What we can offer 

1. Our board of trustees, and our charity as a whole, is warm and welcoming.

2. Everyone is entitled to have their views heard and we work hard to be inclusive of everyone.

3. We are well organised and professionally run.

4. We are a dynamic and fast-paced organisation, with a huge range of interesting work happening.

5. You will have opportunities for personal development and to attend a range of interesting events in your role as a trustee.

6. Finally, and most importantly, we are laser-focused on making as much difference as possible to end alcohol harm.    

Trustees’ Role Description and Person Specification 

Being a Trustee of Alcohol Change UK 

Our Board of Trustees has overall responsibility for the UK’s leading charity in the field of alcohol harm. We are a registered charity (No. 1140287) and a company limited by guarantee (No.

07462605). Our trustees are also members of the charity and directors of the company. Governance is in accordance with both charity and company law. This role description uses the term ‘trustee’ to refer to all three roles (trustee, member, director).

As well as overseeing proper governance, the Board is responsible for strategic decision-making, upholding the reputation of the charity and ensuring that it delivers on its charitable object to reduce alcohol harm. As a trustee you will share this collective responsibility and bring your personal perspectives, skills, experience and connections to bear.

This is an important time for the charity, as we are in the third year of our five-year strategy (Apr 2024 to Mar 2029). Our new trustees will play a key role in helping us deliver on this strategy and in particular navigating a major change in our financial position. 

The Duties and Responsibilities of Trustees 

Governing Documents 

Our primary governing document is the Memorandum and Articles of Association which sets out the formal duties and responsibilities of the trustees, directors and members. It is complemented by our Scheme of Delegation. We have also adopted the Code of Good Governance, and remain compliant with the rules of the Charity Commissioners and Companies House. 

General Duties and Responsibilities 

The following are general duties, based on documentation from the Charity Commission and Companies House: 

1. To act in the interests of the charity’s objects – that is, its cause and its beneficiaries. 
2. To act reasonably and prudently in all matters. 
3. To avoid personal views and prejudices affecting your decision-making. 
4. To protect – and actively promote – the property, interests and reputation of the charity. 
5. To set the strategic direction, provide strategic oversight, and make critical decisions. 
6. To always make decisions collectively as a board and in particular to actively support all board decisions (that are made in accordance with the charity’s constitution) regardless of your personal position on such decisions. 
7. To understand how the charity works, including being fully aware of the charity’s general risks and its financial position. 
8. To ensure compliance with all statutory requirements as set out by Companies House and the Charity Commission and by other relevant statutory bodies and legislation. 
9. To challenge and support the CEO and, through them, the broader staff team. 

Additional Duties and Responsibilities 

The following additional duties and responsibilities have been adopted by Alcohol Change UK: 

1. To abide by Alcohol Change UK’s policies, such as those on equal opportunities, health and safety, safeguarding, code of conduct, conflicts of interest, GDPR, etc. 
2. To endeavour to achieve at least 75% attendance at Board meetings. In accordance with the governing documents, trustees missing three consecutive board meetings without reasonable cause will normally be asked to step down. 
3. To undertake training as required and to participate in an annual development appraisal. 
4. To join at least one of the charity’s four sub-committees. 
5. To represent Alcohol Change UK at events and to act as a positive ambassador for Alcohol Change UK amongst its key audiences. 
6. To understand and respect the boundary between governance and the operational matters that are delegated to the staff team. 
7. To respond to Alcohol Change UK correspondence in a timely manner. 

Person Specification

All trustees need the following:

1. Strong commitment to the vision, values and mission of Alcohol Change UK.
2. An ability to think strategically; that is, thinking of the big picture and the long-term, being impact-focused, and considering the relationship between internal and external factors.
3. An ability to work as part of a team, especially understanding and respecting the nature of collective decision-making.
4. Excellent communications skills, especially active listening, succinctness, clarity, positivity and tact.
5. Commitment to the 7 Nolan Principles on Public Life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
6. Discretion and the ability to maintain confidentiality.
7. A willingness to contribute your individual skills, perspectives, knowledge and experience without acting as representative of any particular interest.

Trustees are appointed for an initial term of three or four years, following which they may be re-elected for a second and third term of three years. 

Trustee roles are unremunerated but reasonable travel, accommodation, childcare and subsistence expenses are of course covered. 

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help the charity run smoothly across the UK, acting “in the best interests of Make a Smile” and supporting chapters to thrive.

About The Role

Regional Officers oversee a group of Make A Smile chapters within a specific UK region. You will support chapter committees, monitor activity, encourage collaboration, and provide hands‑on help when needed. This role is essential in ensuring chapters stay active, compliant, and connected to the wider charity.

Key Responsibilities

You will play a leadership and support‑focused role across 5–8 chapters in your region. Responsibilities include:

- Overseeing chapters within your assigned region (South West, South East, Midlands, North West, or North East)
- Providing guidance, advice, and signposting to Presidents and committee members.
- Monitoring chapter activity by checking committee chats, emails, volunteer communities, and social media.
- Flagging concerns to the Chair if a chapter becomes inactive or is not adhering to policy.
- Attending chapter meetings where possible and building strong relationships with committees.
- Being the first point of contact when committees have questions about central activities.
- Collaborating with Trustees and other Officers when specialist support is needed.
- Providing hands‑on support to struggling chapters, such as posting on social media, chairing meetings, emailing volunteers, or chasing sign‑ups.
- Encouraging collaboration between chapters—joint socials, fundraisers, training sessions, or large events.
- Using the Presidents’ regional chat to coordinate cross‑chapter activities and build a sense of wider community.
- Celebrating chapter successes and sharing good practice across the region.
- Reporting insights, concerns, and achievements at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone organised, supportive, and confident in guiding others. You’ll thrive if you bring:

- Strong communication and relationship‑building skills.
- Confidence in supporting and advising multiple committees.
- A proactive, solution‑focused mindset (“Approach problems with the attitude of solution identification.”).
- The ability to monitor activity and spot early signs of disengagement.
- Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).
- A calm, friendly presence that encourages volunteers to reach out for help.

Experience in leadership or volunteer management is helpful but not essential.

Time Commitment

Regional Officers are expected to contribute around 4 hours per week, including monitoring chapter activity, supporting committees, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

- Full Trustee Training (online).
- A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
- Guidance from the Chair, Supporting Chapter Managers, and fellow Trustees.
- Access to the Chapter Levelling document and annual plans to help assess chapter needs.
- Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

- Experience supporting multiple teams across a national charity.
- Skills in leadership, volunteer management, and organisational oversight.
- The chance to shape the success and sustainability of Make A Smile chapters.
- A meaningful role that directly strengthens the charity’s impact across the UK.
- The satisfaction of helping volunteers feel supported, confident, and connected.

Safeguarding and Eligibility

Regional Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send your CV and a short message outlining your experience, interest in supporting chapters, and why you’d like to join Make A Smile as a Regional Officer.

We welcome applicants from all backgrounds who share our passion for helping volunteers and chapters thrive.

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity “current, fresh and forward‑thinking” so we can continue to provide the best possible experience for volunteers and the children we visit.

About The Role

The Innovations Officer leads the development of a new project from concept to rollout, ensuring Make A Smile continues to evolve and deliver high‑quality, engaging experiences. You will design, test, refine, and launch an innovations project that strengthens the charity’s impact across all chapters.

Key Responsibilities

You will take ownership of an innovations project and guide it through every stage of development. Responsibilities include:

● Creating a full project outline, including aims, failure criteria, projected costs, timeline, and required skills.

● Recruiting and managing an Innovations Subcommittee with the skills needed to deliver the project.

● Delegating tasks, providing support, and ensuring subcommittee members fulfil their roles.

● Setting up all required admin, including risk assessments, reflection templates, and task‑tracking systems.

● Leading the creation of a prototype or pilot version of the project.

● Running tests with well‑established chapters and gathering feedback from volunteers, committees, and event leads.

● Overseeing multiple rounds of refinement until the project is ready for rollout.

● Supporting the staged rollout of the project across chapters.

● Providing regular updates to Trustees, including progress, budget status, and test outcomes.

Skills and Qualities We’re Looking For

This role suits someone creative, organised, and excited by bringing new ideas to life. You’ll thrive if you bring:

● Strong project‑management skills.

● Creativity and a passion for innovation.

● Confidence in leading and motivating a team.

● A solution‑focused mindset.

● The ability to plan, test, evaluate, and refine ideas.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).

You do not need prior innovation or project‑design experience - just enthusiasm, commitment, and a willingness to learn.

Time Commitment

Innovations Officers are expected to contribute around 4 hours per week, including subcommittee meetings, project development, and monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and fellow Trustees.

● Access to templates, handbooks, and previous innovations materials.

● Opportunities for personal development through CPD and charity-funded training.

What You’ll Gain

● Experience leading a full project lifecycle from concept to rollout.

● Skills in innovation, design, testing, and evaluation.

● Leadership and team‑management experience.

● The chance to shape the future of Make A Smile’s activities and volunteer experience.

● The satisfaction of seeing your project used across chapters to bring joy to children.

Safeguarding and Eligibility

Innovations Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send across your CV and a short message outlining your experience, interests, and why you’d like to lead an innovations project.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Chair of Trustees - Voluntary Role

Aid Box Community (ABC)

We are looking to appoint someone with leadership qualities and high motivation, initially 
to join us as a trustee in June and then to take on the position of Chair in November. In 
close co-operation with our dedicated team of trustees and inspirational director, you will 
be guiding our charity through the next phase of our journey. This is a very exciting 
opportunity to play an important role in the development of Aid Box’s strategy over the 
next 5 years and to oversee the deepening of our charity’s impact on our community, 
made possible by our recent move into our new home. 

About Aid Box Community

We are a charity based in Bristol and for nearly nine years have been providing vital support, supplies and sanctuary to men women and children seeking asylum in this city. You are welcome to come and have a look at the work we do by visiting, by prior arrangement, our Welcome Hub and Free Shop. 

What are our trustees responsible for?

We are all jointly responsible for:

• The overall management of our charity.
• Setting and monitoring Aid Box’s strategic direction and ensuring it is financially sound.
• Ensuring the charity carries out the purposes set out in our constitution for the benefit of our community and in line with the Charity Commission’s guidance.

Main duties and responsibilities as a Chair:

• leading our charity’s strategic direction in close collaboration with the board and our director.
• Chairing quarterly trustee meetings as well as our HR sub committee meetings.
• Representing trustees in contacts with other charities and organisations.

This role is for you if:

• You have leadership experience (formal or informal), either within or outside the charity sector.
• You have specialist skills that may benefit Aid Box Community. Motivated by ABC’s vision, mission and values, in particular upholding the basic human rights of refugees and asylum seekers.
• Teamwork and communication skills with ability to listen and build a consensus.
• Living in or near Bristol . You would like to join a fantastic community of staff, volunteers and service user

This role is for you if:Our Commitment to You:

We will provide practical support, principally through our deputy chair, along with a full induction programme including the legal framework and other key areas such as safeguarding. During your time with Aid Box, you will be able to join training workshops relevant to your role as a trustee, along with the opportunity to be involved in a range of charity activities.

See our website for more information about our charity (where you can also find our Impact Report 24/25): Our Financial Statements for year ended 31 March 2025 filed with the Charity Commission: 

Want to know more?

If you would also like to have an initial informal chat, please email our Chair, Richard Annandale or Susan Qazi the Charity Administrator.

Safeguarding Statement

ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff, trustees and volunteers to share this commitment.

ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults. All staff and trustee members are required to undergo Enhanced Disclosure and Barring Service DBS checks.

Statement on Equality, Diversity and Inclusion

ABC aims to be an anti-discriminatory organisation committed to the promotion of quality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from under-represented groups and those with lived experience.

Join Us as a Trustee or Treasurer Trustee at Age UK Cambridgeshire & Peterborough

Are you passionate about improving the lives of older people in our communities?
Do you have skills, experience, and enthusiasm to help guide a well‑established and growing local charity?

Age UK Cambridgeshire & Peterborough (Age UKCAP) are seeking new Trustees, including a dedicated Treasurer, to join our Board.

We are the largest local charity supporting older people across Cambridgeshire and Peterborough, delivering vital services that reduce loneliness, support independence, and improve quality of life. As demand for our work continues to grow, strong strategic leadership has never been more important.

Why Become a Trustee?

Being a Trustee is an extremely rewarding opportunity to use your experience for social good. As a Trustee with Age UKCAP you will:

• Shape the strategic direction of a respected local charity
• Support the wellbeing of older people across the region
• Gain Board-level experience
• Join a friendly, committed, and values‑driven team
• Help ensure our charity remains sustainable, effective, and innovative

 Who We’re Looking For: We welcome applicants from all backgrounds and sectors. In particular, we are keen to hear from people with:

General Trustee Skills

• Knowledge or interest in health, social care, voluntary sector services, or community support
• Strategic thinking and problem-solving skills
• Commitment to equality, diversity, and inclusion
• A passion for improving older people’s lives

Specialist Skills (for the Treasurer Role)

In addition to the above, our Treasurer Trustee will bring:

• Strong financial management experience
• Understanding of charity finance, risk, and governance
• Ability to oversee budgets, financial reporting, and audit activity
• A collaborative approach, working closely with our CEO and Finance Team

(You do not need to be a qualified accountant, though this would be an advantage.)

Time Commitment

Approximately 8 meetings per year, plus occasional strategic or sub‑group sessions.
Trusteeships are voluntary roles, with reasonable expenses reimbursed.

How to Apply

If you would like to make a meaningful difference in your community, we would love to hear from you.

For more information or to express your interest, please contact our Executive Assistant

No Panic is a national charity at the frontline of accessible help for anxiety sufferers.

The No Panic Helpline is open 365 days a year between 10am and 10pm.

Those who call us can be struggling across a range of anxiety disorders: OCD; Panic Attacks; Phobias or General Anxiety Disorder.

We train our helpline volunteers to provide sufferers with all the information they need to begin the process of self-help recovery.

This is a remote volunteering opportunity where everything is done from home, including training, and there is never a need to attend elsewhere. This makes it the ideal opportunity for those with mobility or fitness issues.

Our volunteers work a 3-hour shift once a week.

Initial training is one evening a week for 8 weeks (for a small charge of £25 to cover costs), with backup support for the first 8 weeks on the helpline. There is continued support via bi-monthly support groups.

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

The aim of face-to-face Individual Support is to provide in-person supportive social contact for people who are hurt by loneliness.

Volunteers support Friends (people who use our services) on a one-to-one basis. After completing training, volunteers will be linked with a Friend who they will phone for around one hour every two weeks. This is arranged at a mutually convenient time. 

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage or costs for coffee out with Archway Friend).

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.

The Training Officer ensures volunteers receive engaging, high-quality training to prepare them for events. You’ll organise sessions, secure tutors and spaces, encourage attendance, and gather feedback to improve future training. This role is vital for volunteer development and maintaining Make a Smile’s professional standards.

The Events Officer oversees chapter events, ensuring they run smoothly from start to finish. You’ll manage event requests, coordinate volunteers, support Lead Volunteers, and follow up on post-event tasks such as social media, hours tracking, and costume returns. Strong organisation, communication, and teamwork skills are essential to keep events engaging and well-staffed.

The Vice President supports the President in leading the chapter, helping organise events, volunteers, and committee activities, and proactively seeking new opportunities. As the chapter’s second-in-command, you’ll provide guidance, assist with problem-solving, and help shape the direction of Make a Smile. The role is flexible and adaptable, allowing you to develop leadership skills, support the President, and maintain strong communication with the Board of Trustees. Strong initiative, organisation, and teamwork are key.

The Wellbeing Officer represents the voice of volunteers and helps ensure a positive, inclusive, and supportive chapter culture. You’ll provide a safe and approachable point of contact for volunteers, gather feedback, and raise concerns or suggestions with the committee where appropriate. The role involves developing a chapter wellbeing plan, promoting widening access, and creating a welcoming environment where volunteers feel heard and supported. You’ll also assist the President and Vice President with wider committee responsibilities.

The Secretary plays a key administrative role in keeping the chapter organised and running smoothly. You’ll manage documentation and records using OneDrive and Simvoly, take and upload meeting minutes, track action points, and follow up with committee members on progress. The role also involves supporting communications, helping respond to emails and messages, maintaining event records, and organising socials to strengthen team relationships. Strong organisation, attention to detail, and confidence using digital tools are essential.

The Fundraising Officer is responsible for generating vital income for Make a Smile. You’ll proactively identify and organise fundraising opportunities, complete the required paperwork, and ensure events run smoothly. Working closely with the Treasurer and committee, you’ll develop an annual fundraising plan, support local fundraisers, and build relationships with supermarkets and other organisations. The role is hands-on, creative, and key to helping the chapter meet its fundraising goals and maximise its impact.

The Chapter President leads and oversees the local chapter, with overall responsibility for its activities, compliance, and smooth day-to-day running. You’ll provide direction and support to your committee, chair meetings, and ensure volunteers, events, and fundraising are well managed. The role involves motivating the team, planning chapter development, and stepping in where needed to keep things on track. You’ll also liaise with the national Board of Trustees, keeping them informed of key decisions and changes. Strong leadership, organisation, and a passion for the charity’s mission are essential.