Volunteer roles

Citrus Arts, a circus and outdoor arts organisation in Pontypridd in the South Wales valleys, is looking for new trustees to join our small yet mighty board.

Who are Citrus?

We’re an arts charity with a vision of a flourishing creative community rooted in the ethos of the travelling circus 

Citrus’ mission is to use the hands-on skills of circus and outdoor arts life to nurture citizenship and kindness in our neighbourhood, and to ignite creativity, connecting our community to self, to each other and to the land through hosting spectacular shared experiences.

What do we do?

Paid training in outdoor arts technical skills for young people not in education, employment or training (ArtWorkers scheme) see short film

Outdoor arts and circus installations with and in our community see Ty Unnos film

Circus classes for children and adults at our base at Hopkinstown Hall

Rage Rage | Oes Oes a rebellious cultural programme for people who left school before 1990

Creative community events eg NT Live screenings, gigs, performances and community days

Who are we looking for?

We are seeking new members to join our board and help us drive the company, ensuring that we work with determination and flair in everything we do.

We’re particularly interested in hearing from people who live in Hopkinstown or the local area, who are Welsh speakers and/ or who feel their lived experience is underrepresented in the arts or on charity boards.We are also interested in hearing from folks with experience in environmental sustainability, safeguarding, marketingor relationship building, staff management, data protection and/ or venue management. The most important thing, however, is that you are interested in the arts and have a desire and enthusiasm for helping our community and our young people to embrace creativity, citizenship and kindness.

A trustee is a person who takes care of the work of a charity, making sure it meets its charitable aims and carries out everything it does in a legal and professional way. Trustees have meetings every few months to check on, plan and discuss the work of the charity. Trustees do not get paid for being trustees, but they do get expenses for any travel etc.

Citrus’ board meetings are held around 4 times a year, usually on Zoom, and there are other Citrus creative events we love our board members to attend where possible. These can include screenings, gigs, performances, festival, workshops and much more. We aim to support our board with training and development needs as well as social opportunities. 

Currently, Citrus Arts has 4 trustees and we’re looking for 3 or 4 more. 

To apply, send us an application in any format you would like. You can send a CV if you have one with a covering letter, and audio file or a video. You can apply in English or Welsh. Currently, our board meetings happen in English with some Welsh, and we’re really keen to increase the amount of Welsh spoken. We’d also be happy to support BSL interpretation of meetings if required. 

If you would like to have an informal chat with one of our current board, or if you have any questions get in touch with our Executive Director Beth.

Deadline for applications: 31st July 2025 5pm

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Mae Citrus Arts, corff syrcas a’r celfyddydau awyr agored ym Mhontypridd yng nghymoedd De Cymru, yn chwilio am ymddiredolwyr newydd i ymuno â’n bwrdd bychan ond grymus.

Pwy yw Citrus?

Elusen yn y celfyddydau ydym, a chennym weledigaeth o gymuned greadigol â’i gwreiddiau yn ethos y syrcas deithiol

Cenhadaeth Citrus yw defnyddio medrau ymarferol bywyd y syrcas a’r celfyddydau awyr agored i feithrin dinasyddiaeth dda a charedigrwydd yn ein cymdogaeth, ac i danio creadigedd, gyda chysylltu ein cymuned â ni’n hunain, â’n gilydd ac â’r tir drwy lywyddu profiadau trawiadol ar y cyd.

Beth wnawn ni?

Hyfforddiant tâl mewn medrau technegol yn y celfyddydau awyr agored i bobl ifanc sydd heb fod mewn addysg, gwaith na hyfforddiant (y cyllun Cywion Celf)

Mewnosodion celfyddydau awyr agored a syrcas gyda’n cymuned ac ynddi DOLEN Â TY UNNOS

Dosbarthiadau syrcas i blant ac oedolion yn ein canolfan yn Neuadd Trehopcyn

Rage Rage | Oes Oes sef rhaglen ddiwylliannol wrthryfelgar i bobl adawodd yr ysgol cyn 1990

Digwyddiadau cymunedol creadigol e.e. sgriniadau NT Live, gigs, perfformiadau a diwrnodiau cymuned

Am bwy rydym yn chwilio?

Rydym yn chwilio am aelodau newydd i ymuno â’n bwrdd a rhoi help llaw i ni yrru’r cwmni, gydag ymorol ein bod yn dal i fod yn gyfrifol ac yn gweithio’n benderfynol ac yn ddawnus ym mhopeth wnawn ni.

Mae gennym ddiddordeb yn arbennig mewn clywed gan bobl sy’n byw yn Nhrehopcyn neu’r cyffiniau, sy’n medru’r Gymraeg a/ neu sy’n teimlo bod profiad eu bywyd heb ei gynrychioli ddigon yn y celfyddydau neu ar fyrddau elusennau.Mae gennym ddiddordeb hefyd mewn clywed gan bobl a chanddyn nhw brofiad ym meysydd cynaliadwyedd yr amgylchedd, diogelu, marchnata neu feithrin perthynas, rheoli staff, diogelu data a/ neu reoli oedfannau. Fodd bynnag, y peth pwysicaf yw bod gennych ddiddordeb yn y celfyddydau ac awch a brwdfrydedd dros helpu ein cymuned a’n pobl ifanc i goleddu creadigedd, dinasyddiaeth a charedigrwydd.

Rhywun sy’n gofalu am waith elusen yw ymddiredolwr, yn ymorol ei bod yn cwrdd â’i hamcanionelusennol ac yn gwneud popeth a wna mewn modd cyfreithlon a phroffesiynol. Maeymddiredolwyr yn cwrdd bob ychydig fisoedd i fwrw golwg ar waith yr elusen, ei gynllunio a’i drafod. Chaiffymddiredolwyr mo’u talu am fod yn ymddiredolwyr, ond maent yn cael treuliau i ymorol am deithio etc.

Cynhelir cyfarfodydd o fwrdd Citrus tua phedair gwaith y flwyddyn, fel arfer ar Zoom, ac mae yna ddigwyddiadau creadigol eraill gan Citrus rydym wrth ein boddau o weld ein hymddiredolwyr yn mynd iddynt lle bo modd. Gallai’r rhain gynnwys gigs, perfformiadau, gŵyl, gweithdai a llawer at hynny. Mae’n amcan gennym gefnogi ein bwrdd o ran anghenion hyfforddiant a datblygu yn ogystal â chyfleoedd cymdeithasol.

Ar hyn o bryd mae gan Citrus Arts bedwar ymddiredolwr ac rydym yn chwilio am dri neu bedwar eto.

I wneud cais, anfonwch gais atom ym mha fformat bynnag y mynnwch chi. Gewch chi anfon CV, os oes gennych un, gyda llythyr eglurhaol, a ffeil sain neu fideo. Gewch chi wneud cais yn Gymraeg neu yn Saesneg.Ar hyn o bryd mae’r cyfarfodydd o’n bwrdd ar fynd yn Saesneg gyda pheth Cymraeg ac rydym yn awyddus iawn i glywed siarad mwy o Gymraeg. Byddem hefyd yn falch o gefnogi dehongli cyfarfodydd yn Iaith Arwyddion Prydain os oes gofyn.

Os carech gael sgwrs anffurfiol â rhywun sydd ar ein bwrdd ar hyn o bryd, neu os oes gennych unrhyw gwestiynau, cysylltwch â’n Cyfarwyddwr Gweithredol, Beth.

Dyddiad cau ceisiadau: 31 Gorffennaf 2025 5pm

Location: Remote with occasional in-person meetings 

Commitment: Approximately 8-10 hours/month

About Children With Voices (CWV):

Children With Voices is a community-driven charity committed to supporting young people, families, and communities through initiatives focused on mental health, well-being, food sustainability, and youth empowerment. We aim to create safe, inclusive spaces that promote resilience, opportunity, and growth.

Role Overview:

The Board Secretary plays a crucial role in ensuring strong governance, effective communication, and operational efficiency across CWV’s board activities. This volunteer position supports compliance, board administration, stakeholder engagement, and strategic planning—contributing directly to CWV’s mission and long-term impact.

Key Responsibilities:

1. Board Governance & Compliance

•Maintain accurate and confidential records of board meetings, decisions, and policies.

•Ensure compliance with charity governance frameworks and legal regulations.

•Support the board in implementing best practices in governance and administration.

2. Meeting Coordination & Strategic Support

•Organise and facilitate board meetings: prepare agendas, document minutes, and track action points.

•Maintain up-to-date records of board members, policies, and governance materials.

•Assist in aligning board discussions with CWV’s strategic objectives.

3. Communication & Stakeholder Engagement

•Act as a liaison between board members, stakeholders, and external partners.

•Represent CWV at public engagements, networking events, and charity forums.

•Maintain a professional tone in all correspondence and ensure timely communication.

4. Mental Health & Well-Being Advocacy

•Support the integration of mental health awareness into board planning and discussions.

5. Financial Administration & Fundraising Support

•Assist in tracking financial documentation, grant applications, and reporting requirements.

•Support funding strategies by ensuring appropriate record-keeping and compliance.

•Work closely with fundraising leads to maintain transparency and donor trust.

Key Skills & Experience:

•Experience in board administration, governance, or executive-level support.

•Strong knowledge of UK charity regulations and non-profit governance best practices.

•Excellent written and verbal communication skills; experience in minute-taking and report writing.

•Proficiency in Microsoft Office (Word, Excel, Teams, PowerPoint).

•Experience in stakeholder engagement, public speaking, or advocacy work.

•Understanding or experience in mental health, psychotherapy, or community wellness is highly desirable.

•Familiarity with financial processes in a non-profit or charitable context is a plus.

What You’ll Gain:

•Opportunity to play a key role in shaping a growing community organisation.

•Experience in charity governance and strategic planning.

•A chance to contribute to mental health and youth development initiatives.

•Connections with a passionate, diverse, and purpose-driven board team.

Next Steps:

Interested candidates should submit a CV and a short expression of interest outlining relevant experience and motivation for the role.

�� Call for Online Volunteer Country Directors – Africa
Organization: HELPING CHILDREN INC (Nonprofit Registered in California, USA)
Position Type: Remote | Volunteer | Unpaid
 

HELPING CHILDREN INC is seeking passionate individuals to serve as Online Volunteer Country Directors in the following African countries:

Northern Africa: Algeria, Mauritania, Morocco, Libya
West Africa: Niger, Burkina Faso, Cape Verde, Gambia, Guinea, Guinea-Bissau, Togo, Mali, Senegal, Sierra Leone
Central Africa: Angola, Cameroon, Republic of the Congo, Democratic Republic of the Congo, Gabon, São Tomé and Príncipe, Central African Republic
Southern Africa: Botswana, Eswatini (Swaziland), Lesotho, Namibia
East Africa: Burundi, Comoros, Djibouti, Eritrea, Madagascar, Malawi, Mozambique, Rwanda, Seychelles, Tanzania, Uganda, South Sudan, Zimbabwe

�� Requirements:

• Passionate about child rights

• Local knowledge & community connections

• Internet access and basic digital skills

• Able to volunteer ~5 hours/week

�� To Apply:
Send your CV and a passport-sized photo 
Subject: “Country Director – [Your Country]”

Let’s build a brighter future for children—together. ��

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We are looking to run a volunteering selection session during week commencing 28 July and 4 August 2025

If you are successful you will need to undertake induction & training for role at these dates:

Welcome Event will be held during week commencing 1 September 2025

Training for role will be held during September 2025 - date & venue will be confirmed once screening has been completed.

Closing date for these opportunities is: 27/07/2025

To apply for this opportunity please follow the link below:

Greenwich + Docklands International Festival (GDIF) is London's leading festival of free outdoor theatre and performing arts. It is supported by a team of 150 volunteers, and is proud to be the first festival in the UK to be awarded Platinum level in Attitude is Everything's Live Events Access Charter.

The festival runs from 22 August - 6 September 2025.

GDIF is seeking enthusiastic volunteers to play an essential role in the festival’s delivery. Whether it's providing a friendly face to visitors, being a team leader, or championing access in the arts, the experience will be yours to make your own.

Volunteer requirements  

Anyone aged 18 or over. 

Friendly and reliable people, with an interest in art. 

Those that can give 15 hours of their time (3 approx. 4 hour shifts plus training), or want to commit to more!

Volunteer responsibilities  

Whether this is your first-time volunteering anywhere or you’re looking to add leadership or festival access support experience to your CV, we have the role for you!

General festival volunteer: The smiling face of the festival! Helping out in a Front of House capacity, ensuring that audience members have a wonderful experience at GDIF. Duties involve collecting audience feedback, helping audiences find their way around and collecting donations to support the festival.

Team Leader: Would you like to help coordinate a team? We are looking for confident people to help coordinate volunteer teams at this year’s festival. Team leaders will be chosen before the festival and given additional training.

Access Champion: Passionate about accessibility? We put provision in each year to make the festival as accessible as possible to our D/deaf and disabled audiences. In this role you would help broaden access to art by supporting the access team across our events. Access champions will be chosen before the festival and given additional training. 

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Interviews will be held during week commencing 28 July and 4 August 2025
 

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event will be held during week commencing 1 September 2025. Training for role will be arranged during September 2025, dates will be confirmed once screening is complete

Closing date for these opportunities is: 27/07/2025

To apply for this opportunity please follow the link below:

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals and Count Me In numeracy manuals are used by thousands of learners in prisons and the community to improve reading and numeracy skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons. Volunteers do not need to be teachers or qualified traininers, full training will be given. Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

Summary: Driving medical communication and patient-led research agenda for a complex medical condition 

Description: You could make a real difference to the lives of patients and doctors struggling with a rare disease. That's what we do at Mast Cell Action - a charity dedicated to supporting the Mast Cell Activation Syndrome (MCAS) patient community and improving the evidence base for the disease.

We work hand-in-hand with doctors and patients to develop materials that truly make a difference. And with the help of our medical advisory panel, we're constantly improving our activities to better serve our community.

But we're not done yet. We're looking for someone with a genuine interest in this area, with medical, health, NHS, and research experience to join our team. You'll be responsible for developing and executing our strategy to engage with the medical community, research organisations, NHS policymakers, and our community as a whole.

You'll lead multiple projects, collaborating with doctors to better understand and define our community, as well as initiating and executing new projects. And with your expertise, you'll ensure that all our communications are evidence-based and informative.

So, if you're passionate about making a real difference, come and join us at Mast Cell Action. Together, we can create a brighter future for patients and doctors alike.

You will lead a team of passionate volunteers and interns, working closely with our Operations Director to drive our mission forward. One of your key responsibilities will be to nurture and grow our Medical Advisory Panel, working hand-in-hand with supportive doctors and medical institutions. You'll be the face of the charity, representing us in all our interactions with these key stakeholders.

You’ll report directly to our trustee board, ensuring that all of our activities are aligned with our overall strategy and goals.

We're looking for a dynamic individual who can inspire and motivate their team to achieve great things. If you're passionate about healthcare and have experience working with medical institutions, this is the perfect opportunity for you. So why not join us at Mast Cell Action and help us make a real difference in the lives of patients and doctors?

What impact will they have?

At Mast Cell Action, we know that communicating, engaging, and educating the medical community and policy makers is crucial if we want to improve support for MCAS patients. And that's where you come in.

As our communications expert, you'll play a pivotal role in advancing patient care over time. You'll work closely with doctors, medical institutions, and policy makers to raise awareness of MCAS and advocate for better support for patients.

By effectively communicating the importance of MCAS and engaging with key stakeholders, you'll help improve patient outcomes and quality of life in the long run.

If you're passionate about making a real difference and have experience in healthcare communications, this is the perfect opportunity for you. 

About the volunteer 

What skills should they have

We are looking for a volunteer who has experience in the NHS and medical/research environment. If you're someone who can assess a situation and develop a clear strategy to achieve the desired outcome, we want to hear from you.

As our ideal candidate, you're an effective communicator who can engage with doctors and produce written and visual materials that really make an impact. You're also a team player who can work effectively as part of a multidisciplinary team.

Managing projects and team members is second nature to you, and you're able to keep everyone on track and motivated. And with your awareness of the political and economic landscape in the area of complex diseases, you can navigate through any obstacles that come your way.

If you're passionate about making a real difference in the lives of patients with complex diseases and have the experience we're looking for, we want you on our team at Mast Cell Action.

Skills

Medical related background 

Medical writing skills

Project management 

Team management 

Analytical and conversant with research methodologies

Where and when

Work remotely, flexible hours 

Meetings in London 

Trips to medical conferences around uk

Reasonable Expenses covered.

Purpose: 

Charity law requires all charity trustees to prepare accounts for their charity. An independent examination is a form of external scrutiny that provides a limited check on specific matters.
Registered and excepted charities with income less than £25k must have an Independent Examination unless the accounts are audited. 

Requirement:

An independent person whom the trustees reasonably believe to have the requisite ability and practical experience to carry out a competent examination of the accounts.
Must be a member of one of the accountancy bodies listed in the Charities Act

Key tasks:

Well verse with Commission’s Directions and guidance as independent Examiner 
To provide an independent scrutiny of the accounts and, in this way, help maintain public trust and confidence in charities.
Ensure; No evidence was found of a lack of accounting records; Nor of the accounts failing to reflect those records; Nor of the accounts failing to comply with the relevant legislation
Liaising with the trustees to ensure the accounting records are available 
Agreeing responsibilities with the trustees, for example, who will prepare the accounts and file them with the Commission
Agreeing a timetable for the examination with the trustees 
Ensuring the examination takes place at a time when trustees and key staff are available to answer any questions that may arise

Key results/objectives:

At the conclusion of the independent examination the examiner makes a report to the charity trustees. Charity law requires the examiner’s report to comment on three specific things: 
the accounting records kept, whether the accounts agree with those records,  and whether the format of the accounts is correct. 

Reporting to: Joy Mason - CEO

Main purpose of job: To host our Parent/Carer online community support group as part of Mast Cell Actions community support services.

Key tasks include:

· Host support sessions with professionalism and enthusiasm.

· Moderate Q&A sessions, and facilitate audience interaction to keep participants engaged.

· Manage technical aspects of virtual events, to ensure smooth execution.

· Take the register and send post event emails using our bespoke event platform

· Raise safeguarding concerns using internal processes and procedures. Training will be provided

· Maintain confidentiality and follow charity policies and procedures

· Undertake relevant training

Key Objectives Include:

· The main purpose of this role is to facilitate and host our Parent/Carer Support Sessions alongside another volunteer

· Host support sessions in a manner that captivates and engages the audience, keeping them interested and actively participating throughout the event.

· Reassure and validate participants' experiences whilst encouraging story-sharing.

· Manage the technical aspects of virtual events proficiently.

· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability in a virtual environment.

Experience/skills required:

· Proven experience as a virtual event host, moderator, or similar role is desirable but not essential as we can train you.

· Must have personal experience of being a parent or carer for a child with MCAS or suspected MCAS

We are seeking to appoint a treasurer (voluntary role) to sit on the board of trustees at Know Your Worth. Know Your Worth is a charity dedicated to helping teenage girls grow self-esteem. Trustees are at the heart of this mission. As a trustee, you help shape the future of our charity. You bring your experience, insight, and care to help guide our strategy, hold us accountable to our values, and ensure our resources are used wisely. 

 We are specifically looking for someone with:

• A passion for the cause of helping teenage girls to grow self-esteem
• Senior finance experience (10+ years).
• Previous treasurer experience on another board (ideally within the charity or non-profit sector).
• An ability to work as a team, courage to challenge constructively where appropriate, whilst being self-aware.
• An awareness of the legal duties, responsibilities and liabilities of trusteeship. Being available (within reason) to support the CEO with any financial queries or issues

We'd love to hear from you, if you'd like to find out more.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Our amazing team of vibrant & diverse volunteers helps us run over 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!

Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.

You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Why we want you

Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

What you will be doing

• Work on the till processing sales and returns
• Prepare stock, including sorting, steaming and pricing
• Create stylish window displays
• Replenish stock on the shop floor
• Stock-take and other administrative tasks

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Flexible and willing to do a variety of the shop tasks

What's in it for you

• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Location:

264 London Road, Waterlooville, Hampshire, PO7 7HG, United Kingdom

Minimum age: 14 years

Please note: we only accept applications from those residing in the UK

We are seeking to recruit an enthusiastic, fast learning intern to join our growing team at Human Appeal; helping us to research projects, review HR reports, and complete quality checks for our UK offices to identify the support needs of our staff.

Main tasks include:

• Provide generalist support for the entire recruitment cycle including but not limited to; interview bookings, JD/JP drafting, advertisements, longlisting, coordination with managers or candidates, reference checks, etc.
• Support HR L&D initiatives including orientations, trainings, workshops etc.
• Ensure proper HR file documentation and file management to audit standards.
• Conducting HR quality checks via routine spot checks and maintain HR trackers.
• Compiling HR exec summaries or reports.
• Undertaking research projects and supporting HR project implementation when requested.

Knowledge/Experience/Skills required:

• Ideally studying towards or completed a Bachelors degree, preferably in HR.
• A good understanding of humanitarian relief
• Effective written and oral communication skills in English
• Basic IT Skills (Excel, Outlook, Office 365, One drive, TEAMs)
• Ability to work well in a diverse virtual team
• Problem solving skills
• Cultural awareness and an understanding of HR

Benefits of volunteering with us:

• Experience of operating within the HR division of an international charity
• Opportunity to develop knowledge and skills in HR Management
• Excellent support as part of a friendly team
• Excellent training opportunities
• Offer to provide references after 3 months of volunteering
• Support in developing your CV (should you want it)
• Opportunities to take part in Human Appeal local events

Learning & Development:

To enable you to take part in this opportunity Human Appeal will provide:

• A detailed induction to provide you with an overview of Human Appeal
• Training and shadowing providing all the information and skills needed to fulfil the role
• A dedicated member of staff to provide ongoing support and supervision
• Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy
• A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering