Volunteer roles

Want to help your community? Why not become a Volunteer Generalist Adviser with Citizens Advice South Gloucestershire?

The rewarding role would involve training to help with a vast range of problems. These include but are not limited to benefits, debt, housing and employment.

The charity is particularly keen to encourage applications from people with a diverse range of backgrounds. This is especially the case for people from BAME backgrounds who are currently under-represented.

The role would involve giving advice to clients both face-to-face and over the telephone.

Main duties and responsibilities may include:

• Interviewing clients, both face-to-face and on the telephone, letting the client explain their enquiry and helping the client to set priorities
• Finding, interpreting and communicating the relevant information and exploring options and implications in order that the client can come to a decision
• Acting, where necessary, on behalf of the client, negotiating, drafting or writing letters or making appropriate referrals
• Completing clear and accurate case records
• Recognising the root causes of problems and participating in taking appropriate action
• Keeping up to date on important issues by attending the appropriate training and by essential reading
• Attending team meetings

Personal skills and qualities needed to become a Volunteer Generalist Adviser:

• A commitment to the aims and principles of the service
• Excellent communication skills
• Being open and approachable
• Ability to communicate clearly both orally and in writing
• Ability to sift through information and extract what is relevant
• Basic mathematical skills, including percentages
• Respect for views, values and cultures that are different to their own
• An understanding of why confidentiality is important
• Being open to using computers on a regular basis
• A positive attitude to self-development and assessment
• Ability to work as part of a team
• Ability to recognise their own limits and boundaries in the role
• Good IT skills essential – ability to use websites/ databases/ research information

Applicants should be IT competent and able to commit to two sessions per week for at least two years.

Training will be held over a full day – probably a Wednesday – each week starting in October 2025. There will be additional training time when new recruits can observe experienced advisers.

There will be opportunities to help out for a few sessions prior to training starting so that applicants can check the role is right for them.

Are you passionate about your community and looking for a meaningful way to give back? 

At Wales Air Ambulance, we’re looking for friendly, enthusiastic volunteers to help us share our story across Gwynedd and Powys.

As part of our Community Talks Network, you’ll have the opportunity to deliver engaging talks to local groups, schools, and organisations raising awareness of our lifesaving work and inspiring others to get involved. 

You don’t need to be a public speaking pro just someone who enjoys connecting with people and believes in the power of community. 

 We’ll provide full training, support, and all the materials you need to feel confident and prepared. 

 Whether you can give a little time or a lot, your voice could make a big difference.

Are you passionate about your community and looking for a meaningful way to give back? 

At Wales Air Ambulance, we’re looking for friendly, enthusiastic volunteers to help us share our story across Gwynedd and Powys.

As part of our Community Talks Network, you’ll have the opportunity to deliver engaging talks to local groups, schools, and organisations raising awareness of our lifesaving work and inspiring others to get involved. 

You don’t need to be a public speaking pro just someone who enjoys connecting with people and believes in the power of community. 

 We’ll provide full training, support, and all the materials you need to feel confident and prepared. 

 Whether you can give a little time or a lot, your voice could make a big difference.

Liverpool Spooky Welly Walk

Saturday 25th October 2025

Sefton Park, Liverpool, L17 1AP

09:00am – 16:30pm

The Spooky Welly Walk is creeping back into Sefton Park for another fang-tastic year! One of Merseyside’s most boo-tiful Halloween traditions, this ghostly gathering brings thousands of families together for a day of tricks, treats, and spooky surprises.

Join us if you dare...  We’re summoning all volunteers, witches, werewolves, and wizards alike to help make this year's walk the most spooktacular yet! Even if you can't commit to the full hours, let us know and we’ll conjure up a shift that works for you. 

Roles Include:
- Manning frightfully fun activities like the Yucky Dip and Terrifying Tattoos
- Creepy crowd control (aka stewarding)
- Guiding families through the haunted happenings
- Answering questions from curious creatures and goblins

The day zooms by faster than a broomstick ride —thanks to the endless parade of costumed kiddos and their families! Expect an atmosphere charged with giggles, ghouls, and giddy excitement.

What you get in return:
- A glowing reference for work or school
- A certificate to show off your hard work
- The eternal gratitude of our spooky squad

Your helping hands ensure the Spooky Welly Walk is a screaming success! So, dust off your best costume and help us make this year’s event frightfully unforgettable!

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift's Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary. We are looking to fill the following positions and shifts:

• Leader, Mondays (5pm - 7pm)
• Mentor, Mondays (5pm - 7pm)
• Leader, Thursdays (5pm - 7pm)
• Mentor, Thursdays (5pm - 7pm)
• Mentor, Fridays (7pm - 10pm)
• Leader, Saturdays (TBC*)
• Mentor, Saturdays (TBC*)
• Leader, Sundays (5pm - 7pm)

*We are currently finalising future opening hours on Saturday. Please apply for this particular shift if general availabilty on Saturdays is good.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are 2-3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

With an ageing population, more and more older people are at risk of isolation and loneliness as partners and friends pass away, children and grandchildren move away and the community around them changes at a fast pace.  As a Befriender you will become part of the solution to tackling the issues of isolation and loneliness by developing strong relationships with clients and encouraging them to engage in a variety of ways.

Main activities/tasks:

• Visit an older person in their home once a week for up to 2h
• Spend time getting to know them and to understand what things they may like to do at home (e.g. chess, knitting, reading)
• Offer healthy and fun conversation and encourage them to talk
• Give support to enable them to get out in the community and encourage participation in activities.
• Promote healthy living and wellbeing.
• Accompany on hospital visits or to the GP. Go for a walk, or shopping
• Support older person to find information as requested.
• Make monthly reports on visits carried out

Why we need your help

We provide free games and activity sessions with tailored support for children with additional needs and disabilities. We support over 100 children, known as our ‘athletes’, with a wide range of additional needs, including autism, cerebral palsy, non-visible disabilities, and global development delay. At KEEN London, we strive to use fun and games to improve young people's wellbeing, and personal, social and emotional development as well as broadening experiences to increase skills and confidence.

Purpose of the role

Our Volunteer Coaches are the backbone of a KEEN London session! You’ll provide one-to-one support to an athlete, helping them to access all the activities on offer, achieve their personal development goals, and of course have tons of fun! You can expect to get involved with a wide range of playground games, ball games, nature walks, and creative activities. From time to time, we also run trips for our athletes, and previous trips have included trampoline parks, high ropes courses, pedalo boating and slime-making classes.

Tasks and activities

● You’ll support our athletes to engage with the session, and have fun while they’re doing it.

● You’ll help our Service Coordinators develop goals for our athletes, track their progress, and give them lots of encouragement along the way.

● You’ll work with your Service Coordinators and fellow Coaches to come up with new games, develop resources, and plan activities.

● We want our athletes to enjoy being active, making friends, and trying new things - and we want you to join in the activities with them!

● Our athletes love working with energetic and enthusiastic people, and we’ll ensure that all your hard work will be rewarded with a great time.

Please note: To ensure that you are equipped and ready to take on this role, there is a thorough application process which includes but is not limited to: an information session, an in-person onboarding training evening, an enhanced DBS check, reference checks and a safeguarding quiz. All elements of the onboarding process have to be completed satisfactorily before you can start volunteering in this role. 

Why Volunteer with KEEN London?

KEEN London would not be what it is without the volunteers who support our work, and we want to ensure that all our volunteers gain just as much from their volunteering journey as they put into the charity. Here’s what you’ll get in return for supporting us:

● Regular volunteer social events, and opportunities to meet other coaches

● We will provide you with ongoing feedback and support to enable you to reach your full potential at KEEN, you will receive an induction and handbook prior to starting your role and you will receive access to a virtual training portal with additional resources.

● We will give you opportunities to access other roles to help you broaden your skills, such as becoming a Captain or Session Leader.

● Long-term volunteers receive t-shirts, badges, and advance sign-ups to our popular events

● We have a budget set aside to cover volunteer expenses (see Volunteer Agreement below)

● We will provide job/character references to volunteers after a reasonable period of volunteering with us.

Volunteer Agreement

All KEEN London volunteers are asked to observe the Volunteer Agreement. This agreement is binding in honour only, is not intended to be a legally binding contract between us and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.

As a volunteer with KEEN London, you can expect:

● To be a part of a unique and evolving charity that is providing a valuable service to children and young people with additional needs.

● To be introduced to how the organisation works and your role within it.

● A supportive and reciprocal environment that ensures a positive experience for you as a volunteer.

● To be invited to volunteer at special events and fundraising activities.

● Reimbursement of any reasonable travel expenses.

● To be treated fairly and equally with dignity and respect, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.

● A safe and healthy environment for you to volunteer in.

● Any problems or complaints to be investigated quickly and resolved fairly.

● Recognition for your efforts and successes – celebrating achievements and rewarding loyalty and dedication.

● To receive, if required, a reference after a reasonable time of volunteering.

● Access to free Charity Worker Discounts.

Our expectations of volunteers:

● To maintain and uphold the reputation and good name of the charity.

● To treat other volunteers, staff and service users fairly and with dignity, and to respect everyone equally, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.

● To ensure appropriate levels of confidentiality and data protection are upheld.

● To uphold our Child Protection and Safeguarding Policy. This includes ensuring that when out of sight of other adults a ratio of 2 adults to 1 athlete is in place, and that you report any concerns you have about the safety and wellbeing of athletes to the Coordinator as soon as possible.

● To adhere to all health and safety instructions.

● To be punctual and reliable when attending sessions, and inform the coordinator via phone call as soon as possible if you are unable to attend.

● To attend at least 2 sessions per month for at least 6 months.

● To bring energy, enthusiasm and a willingness to learn to all sessions.

Role Description Internal Ref Number: COACH4

Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers. 

At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us. 

About the role

We are looking for Volunteer Befrienders to support our Brent Mental Health service in the London Borough of Brent. 

As a Volunteer Befriender, you will be required to travel across Brent to meet with service users and carry out your role. Ideally, you will be able to commit a minimum of 2 hours per week to volunteering. 

You will be supported by Befriending Volunteer Coordinators who will provide regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.

About the service

Our Brent Mental Health service provides support to people aged 18 and above, who live in the Borough of Brent, and who have a mental illness and are known to the local NHS trust Central and North West London (CNWL).

The Befriending Service aims to;

• Reduce social isolation of service users
• Increase the confidence of service users in accessing community resources independently
• Provide meaningful activities and peer support for service users 
• Help service users to live happier, healthier, independent lives
• Provide volunteering opportunities for people with mental health issues
• Reduce stigma and raise mental health awareness

What you will be doing as a Volunteer Befriender:

• Meeting with service users in locations and times which meet their needs (including evenings and weekends)
• Provide befriending support to a maximum of 2 service users at any one time
• Provide emotional support based on your own lived experience
• Support service users to access and build social and community networks and activities
• Act as a community connector to local services

What will make you a great fit for this role?

• You will have good communication skills
• You will be flexible to meet the needs of the service users

How to apply 

To apply, simply click the “apply now” button on the advert on our website and complete a short interest form. 

If you would like to express an interest in this opportunity, please complete an application as soon as possible, as the advert may close early if we receive a high level of interest.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion  

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

ROLDA UK is a registerd charity that rescues, rehabilitates and rehomes stray dogs and cats in both Romania and the Ukraine.

As a Champion for ROLDA, you will play a crucial role in driving our online and in-person fundraising efforts. This position is ideal for a passionate individual dedicated to animal welfare who wants to help make a tangible difference towards our rescue efforts. In tandem with the ROLDA team, you will lead initiatives, develop strategies, and inspire supporters to contribute to ROLDA’s mission, amplifying our impact.

Key Responsibilities:
● Fundraising Strategy Development: Collaborate with ROLDA’s leadership to create and implement innovative online         and in-person fundraising campaigns.
● Campaign Management: Coordinate and execute engaging, high-impact fundraising campaigns, such as peer-to-peer       fundraisers, social media drives, and seasonal events.
● Event Leadership: Organise and attend fundraising events, representing ROLDA in the community. Recruit and manage     a team of event volunteers when necessary.
● Donor Engagement: Foster relationships with existing and potential donors, recognise and thank contributors, and               cultivate new support channels.
● Social Media Outreach: Collaborate with the social media team to create content that promotes fundraising efforts and       highlights donor stories and campaign updates.
● Reporting and Goal Setting: Set and track fundraising goals, prepare reports to measure progress, and share                     outcomes with the team to enhance future initiatives.

Requirements:
● Previous experience in fundraising, sales, marketing, or community engagement (experience in nonprofit organisations is a plus)
● Strong interpersonal and communication skills, with an ability to connect with a diverse audience
● Self-motivated and able to work independently, managing multiple projects and deadlines
● Availability to attend periodic in-person events
● Passionate about animal welfare and committed to ROLDA’s mission
● Ability to pass a background check

Time Commitment:
● Flexible hours, with a minimum commitment of 5 hours per week
● Availability for occasional in-person events in your area

Benefits:
● Opportunity to make a direct impact on animal rescue efforts
● Gain experience in fundraising, project management, and community engagement
● Collaborate with a dedicated, like-minded team working toward meaningful change

If you’re ready to lead our fundraising efforts and drive positive change for animals in need, we’d love to hear from you! 

We are in URGENT NEED of volunteers to help run the day-to-day operations at our #Bexhill shop. 

You would be joining a friendly and welcoming team and would be valued and fully supported in your role. Volunteering increases self-confidence, allows you to gain new skills and experience, and looks great on your CV! Re

If you or someone you know would be interested in volunteering a few hours of your time each week to help , please join us at the shop, message, or call us for more details.

Unify Giving CIC – UK Based / Remote

Unify Giving is growing — and we want to launch a merch page so people can support our mission through print-on-demand products. Every item sold will help fund our work: direct, safe, trackable giving to people experiencing homelessness and domestic violence.

We’re looking for someone who knows their way around WordPress, WooCommerce and print-on-demand tools to help us make it happen.

What you’ll do

• Add and configure a merch/e-commerce page on our WordPress site.

• Integrate with a print-on-demand service (like Printful or Printify).

• Upload and format product listings, images and descriptions.

• Make sure the shop is smooth, simple and works for supporters.

• Advise on best practice for ongoing management.

Why this is for you

• Great portfolio project in web + e-commerce development.

• Work with a live UK social impact organisation.

• Minimum 5–10 hours per month, for at least 3 months.

• A chance to combine tech skills with a cause making real difference.

• Know that profits from the merch go straight back into our mission: helping individuals rebuild their lives.

Who we welcome
We don’t mind your background, age, or job status. If you’ve worked with WordPress and e-commerce tools before and want to use those skills for good, this is for you.

�� This is your chance to build something tangible that funds direct giving and creates lasting impact.

Unify Giving CIC – UK Based

Unify Giving is building more than just a platform — we’re building a movement around tech for good and social impact. We need a Community Builder to help us connect and grow that movement both inside and outside the organisation.

What you’ll do

• Support our volunteers: keep in touch, share updates, and make sure people feel connected and valued.

• Spot social impact leaders on LinkedIn, Slack, Discord and beyond — and invite them into our Tech for Good Unify Giving channel.

• Grow our community: help us build an online space where people working in social impact and innovation can connect, share, and support each other.

• Create opportunities for conversation: organise community calls, and help set up a podcast with our founder, Matt, interviewing other Tech for Good founders and innovators.

Why this is for you

• A chance to be right at the centre of the UK’s growing Tech for Good community.

• Build your skills in community management, partnerships, and social impact networking.

• Minimum 5–10 hours per week, for at least 3 months.

• A role with variety: part people, part digital, part creativity.

Who we welcome
No age limits, no “perfect CV” required. If you’re passionate about social impact and love bringing people together — online and offline — this could be the challenge for you.

�� If you’ve ever wanted to build a community from scratch, this is your chance to do it while making real impact.

Unify Giving CIC – UK Based

Unify Giving helps people give directly and safely to someone in need — no cash, no middlemen, just real impact. Now we’re looking for a TikTok Content Creator & Manager to help us spread the word in the UK ��

What you’ll do

• Create fun, eye-catching TikToks that show what Unify Giving is all about.

• Balance light, funny content with more serious impact stories.

• Repurpose content we already have and experiment with new trends.

• Manage posting, comments, and growth strategy on TikTok.

• Work directly with our founder, Matt, to shape ideas and grow the channel.

Why this is for you

• Minimum 5–10 hours per week, for at least 3 months.

• Great opportunity to build your portfolio in social media management.

• Work with a UK social impact cause making real change.

• Freedom to be creative — from serious storytelling to fun, trend-led videos.

Who we welcome
We don’t care about age, background, or “perfect” experience. If you love TikTok, have creative energy, and want to use your skills for good — you’ll fit right in.

�� This is your chance to grow as a content creator, while helping people experiencing homelessness get the support they need.

Hey, London!

Are you a passionate, experienced youth worker ready for an exciting challenge?

We're Urban Youth, a brand new charity, starting our journey and we're looking for 2-3 volunteer Youth Work Leads to help us build something truly special from the ground up.

This isn't just a role; it's a chance to shape our entire programme. You'll take the lead in designing, organising, and running a range of dynamic activities for young people aged 11-19. If you have a passion for creating positive, engaging spaces and want to make a huge impact on young people across London, this is the perfect opportunity for you.

What You'll Do

• Programme Development: Use your expertise to create a diverse and exciting schedule of workshops and adventures.

• Team Leadership: Lead and mentor our team of dedicated volunteers.

• Hands-On Youth Work: Get stuck in and run activities that help young people discover new skills and build lasting friendships.

You’ll be instrumental in bringing our vision to life—getting young people off their screens, boosting their confidence, and giving them the tools they need to succeed.

Why Volunteer With Us?

• Make a Direct Impact: Your work will directly shape our programmes and the lives of young people across London.

• Creative Freedom: You'll have the creative freedom to help build and grow our charity from the very beginning.

• Join a Positive Community: Work alongside other passionate volunteers who are dedicated to making a difference.

If you're an experienced youth worker ready to lead the change and create a positive legacy, we want to hear from you.

Please submit your CV and a short cover letter explaining why you'd be a great fit for Urban Youth.

URBAN YOUTH

Your City. Your Vibe. Your Leadership.