Mental health volunteer roles

Lead the future of a well-established charity making a real difference for young people in Plymouth. The Zone Plymouth is seeking a visionary Chair of Trustees to guide strategy, inspire leadership, and shape services that change lives.

The Zone Plymouth is an established and well-respected local charity dedicated to supporting and empowering young people aged 13–25. Operating in Plymouth for over 35 years, the charity delivers a range of commissioned services in partnership with other agencies, including sexual health, mental health, homelessness prevention, targeted school-based support for emotional health and substance use, and interagency support for young people in or leaving care.

With 24 staff (17.5 FTE) and 36 volunteers, The Zone has a strong foundation and is well positioned to leverage its strengths to achieve its long-term ambitions. While navigating challenges such as cultural change, income diversification, and skills development, there are exciting opportunities to strengthen leadership, expand funding streams, and raise the charity’s profile across Plymouth. The next two to three years offer substantial potential for growth, where thoughtful planning, decisive action, and collaborative leadership can secure a vibrant, resilient, and enduring future.

About the Role

The Chair of Trustees will provide strategic leadership and guidance to the Board, ensuring it functions effectively, meets its legal and regulatory obligations, and supports the charity to deliver meaningful outcomes for young people in Plymouth. This voluntary role is central to shaping the strategic direction of the charity, fostering a positive culture, and holding the senior team accountable.

Key responsibilities:

• Ensure the Board functions effectively, meetings are led inclusively, and duties are carried out in line with legal and regulatory requirements.

• Lead the Board in setting the charity’s strategic direction, creating a positive organisational culture, and holding staff accountable.

• Support recruitment, induction, and development of Trustees, promoting diversity and inclusion.

• Line-manage and support the CEO, providing constructive challenge and oversight.

• Liaise with the Secretary to arrange meetings, set agendas, and chair meetings to ensure they are well-run and focused.

• Approve the annual operations/business plan, budget, and risk management plan, and monitor progress against these.

• Monitor Board decisions and agreed actions to ensure implementation in a timely manner.

• Build strong, positive relationships with staff, volunteers, beneficiaries, and external stakeholders.

• Act as an ambassador for The Zone, representing its values and interests in the community.

Your Ideal Candidate

Essential Qualities:

• Strong commitment to improving the lives of young people in Plymouth.

• Proven leadership skills, with experience chairing meetings, building consensus, and guiding complex discussions to clear decisions.

• Familiarity with challenges facing young people and small charities, and understanding of trustee responsibilities and charity governance.

• Excellent communication and interpersonal skills, able to engage with young people, staff, and stakeholders.

• Strategic thinker capable of guiding the delivery of long-term sustainable services.

• Integrity, impartiality, sound judgment, and awareness of equality, diversity, and inclusion objectives.

Desirable Qualities:

• Prior experience as a trustee or board member.

• Knowledge of youth services, education, health, or community development.

• Local connections in Plymouth and surrounding areas.

• Experience of fundraising, advocacy, or partnership working.

Our Linked Minds Befriending Project supports people who are socially isolated in Ealing and Hounslow due to a diagnosed mental health problem.

This is an opportunity to become a Befriender.

On successful completion of specialist mental health training, the Befriender is matched with someone suitable, by a Co-ordinator who then acts as a (non-clinical) supervisor for the befriending period, which is limited to a year.

Befriender, client and supervisor make a plan together with a goal to work towards, and the Befriender makes a weekly 1-2 hour visit to the client's home, where they might stay in and chat over a cup of tea, go out for a walk together, visit a café or undertake a local activity. 

These visits make such a difference for the client, increasing their confidence and helping them explore and work towards getting a job, joining a club, meeting other people or whatever their goal may be.

The aim is that, by the end of the year, clients feel better about themselves, more valued, resilient, empowered, more linked to their community and better equipped for their journeys in recovery.

But volunteering with BEfriend not only enriches the lives of those who are isolated, it also offers immense personal rewards.

As a Befriender, you’ll get to know inspirational people with fascinating stories, develop new skills and be part of a supportive team that values compassion and connection.

Join Our Team as a Volunteer in our Helpline!

Service: Helpline
Service Opening Hours: 24/7
Location: Waterside House, Sunderland.

About us
Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Devon, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.

At our Mental Health Helpline, we offer a crucial lifeline, providing compassionate listening and crisis de-escalation for numerous NHS Trusts. We're on the lookout for empathetic and dedicated individuals to join us in delivering this transformative support.

About the role
Our Volunteers are incredibly important in supporting the work we do, and we value individuals who dedicate their time to find the perfect fit within our organisation.

We are currently excited to welcome volunteers to the Helpline, to support with our emotional support provision.

The service operates 24/7 but we welcome applications to fit around your availability and capacity.

You will be part of a team that provides emotional support and signposting to our callers and will be supported by the Telephone Support Workers and Shift Supervisors at all times.

About you

Your involvement at the Helpline will make a meaningful difference to those we support.

Are you passionate about making a positive impact on others’ lives?
Do you have empathy and understanding towards different perspectives?
Are you happy to work as part of a team?
Would you like to learn new skills and develop your abilities to listen and support people?

If these qualities resonate with you, we’d love to hear from you and explore how your unique skills and passions can enhance our service.

Requirements
No prior experience is required, and lived experience is always welcomed. We provide comprehensive training – all we ask is that you’re ready to take the next step in supporting others.

This is a great opportunity for someone with an interest in health and social care services and a drive to make a positive impact.

Please Note - Due to the nature of the role, our volunteers will need to be over the age of 18 and will be expected to complete an Enhanced DBS check.

Our commitment to you
When you choose to volunteer with us, you’ll have a dedicated support system in place. Our Helpline management team will collaborate to craft a personalised development plan that aligns with your goals of volunteering.

Your aspirations and interests, whatever they may be, will be at the forefront of this plan. We’re here to ensure that your experience as a volunteer is both fulfilling and aligned with what you hope to achieve through your time with us.

We also commit to providing reasonable travel expenses (up to £5 a day).

THE OPPORTUNITY

Do you have an interest or experience in mental health care service design and delivery? Join us in supporting services in the Lambeth community as Chair of Mosaic Clubhouse!

This is a fantastic opportunity to use your senior leadership skills at a charity impacting the quality of life for so many in our community. You'll also work closely with our executive team while providing sound judgement for our Board.

Can you bring a great understanding of governance to our decision-making? If you are keen to act as an ambassador for a mental health charity, then we'd love to hear from you!

WHO IS MOSAIC CLUBHOUSE?

Mosaic Clubhouse is a unique, internationally renowned, mental health recovery community provider. We are right in the heart of Lambeth and wider south-east London, supporting the mental health system. We help over 400 Lambeth residents living with poor mental health each year through our work.

Mosaic people are not defined by their diagnosis but by their potential. They are our members, working side by side with staff to run every part of the Clubhouse. From reception to communications, café operations to fundraising, our model builds a sense of belonging.

WHAT MATTERS TO US

Our community reflects the heart of Brixton and Lambeth; diverse, creative, and resilient.

Mosaic runs on collaboration, not hierarchy. Our members both shape decisions and co-deliver our programmes and services. They also serve on our Board of Trustees, ensuring lived experience drives everything we do.

Our vision is for people, from all walks of life facing mental health challenges, to achieve their potential and feel respected.

IF YOU JOIN US…

You'll be joining us at an exciting time for Mosaic Clubhouse! We just celebrated our 30-year anniversary of proudly holding a positive reputation at the heart of our community.

As Chair, you'll lead on developing a new strategy to improve the mental wellbeing of our members, extending our reach to help more people.

Are you ready to guide us through this invigorating time in our history? This is a great opportunity to lead on our priorities over the coming years through a person-centred approach. 

WHO WE’RE LOOKING FOR

We are looking for someone who is motivated by our purpose and mission – to change the lives of people affected by poor mental health. You'll need to bring successful board leadership experience to ensure effective operation of our governance.

We are particularly looking for:

• effective decision-making in line with Charity Commission and International Clubhouse standards
• clear commitment to ensuring equity, diversity, and inclusion throughout our work.
• goals for financial sustainability and increased employment opportunities for our members

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Mosaic Clubhouse!

WHAT’S NEXT?

Eastside People is supporting Mosaic Clubhouse in the recruitment of this role. You can follow the link to apply today.

The closing date for applications is Mon 2nd March. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with Mosaic Clubhouse shortly after this.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £22.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.

An exciting opportunity has arisen for a Volunteer Meet and Greet to support the Therapy Team at Mind in Enfield and Barnet (MiEB). This role involves sitting at the reception desk and acting as a first point of contact, helping to create a friendly, welcoming and supportive environment for clients, visitors and staff. You will offer clear directional guidance, practical assistance and information about services and activities, helping people feel safe, comfortable and supported when they arrive. This role is ideal for someone who enjoys engaging with others and contributing to a positive, inclusive space for individuals accessing mental health services.

Key Responsibilities:

• Help create a friendly and inclusive environment by greeting clients and visitors in a warm and professional manner

• Cover the reception desk and act as a first point of contact for enquiries

• Provide clear directional guidance and escort individuals to their destination where appropriate

• Ensure clients, visitors and staff sign in and out accurately

• Maintain accurate logs of calls and emails in line with service procedures

• Help maintain a tidy, calm and welcoming reception and waiting area

We welcome individuals with lived experience of mental health challenges to apply.

Within our organisation, volunteers are highly valued and essential to delivering our services effectively. We encourage applications from everyone, regardless of their background. This includes people who have personal or professional experience with mental health challenges. We focus on providing comprehensive training, guidance, and supervision to ensure volunteers feel confident and capable in their roles. We support our volunteers' success and offer opportunities to network and socialise with trustees, staff, and fellow volunteers. We are committed to recognising the meaningful contribution every volunteer makes to our community.

This is a part-time, volunteer (unpaid) role with flexible hours ranging from a minimum of 1 day (3–5 hours) up to 20 hours per week. Hours can be scheduled on Mondays, Tuesdays, Wednesdays, and Thursdays between 10:00am and 3:00pm. Please see the attached document for further details.

Please apply to the volunteering email address attached, with a current CV and covering letter explaining your interest in this role. 

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Join to West Central London Mind as an Engagement & Communications Volunteer!

Location: Hybrid (Online & Monck Street Office, London SW1P 2AE)

Time Commitment: Flexible – 1–3 days a week

Supervised by: Phoebe Norburn / Charlotte Fletcher

Are you creative, enthusiastic, and passionate about mental health?

West Central Mind is looking for an Engagement & Communications Volunteer to help us raise awareness, support fundraising, and connect with our community.

What You’ll Do:

• Create and support social media content and ideas

• Keep external listings and websites up to date

• Help engage local organisations and corporates for support

• Manage our grants and funding opportunities spreadsheet

• Assist with event setup and support fundraisers

• Promote WCL Mind online and offline

• And other exciting tasks to support our team!

What We’re Looking For:

• Friendly, welcoming, and positive attitude

• Organised, reliable, and proactive

• Strong written, verbal, and interpersonal communication skills

• Comfortable using digital tools and social media

What You’ll Gain:

• Make a real difference in your community

• Join a passionate and friendly team

• Receive training, support, and development opportunities.

How to Apply:

If you’re interested in this role, please send your CV and a short note about why you’d like to join us

• Deadline: 16th February 2026

• Interviews: 24th/25th February 2026

Apply now and help us make a difference!

Who are we?

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically-led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge and help people to live the life they choose.

We collaborate with the NHS, Local Authorities, Corporate Partners and community stakeholders to deliver essential services tailored to meet the diverse needs of our community. We are an independent charity raising our own funds and managing local service delivery, regulated by the Charity Commission.

We believe that people living with a mental health challenge should be empowered to live their lives according to their own choices, irrespective of the impact of their mental health.

Our Services

With over 25 distinct services, the availability and scope varies across different boroughs and target demographics. Whether by borough or by group, you can explore our comprehensive range of services for adults and children & young people.

Collaboration

Collaboration lies at the heart of our work and we often collaborate with other local Mind charities. By pooling our resources and expertise, we amplify our collective impact to address the diverse needs of our communities. These collaborations enable us to deliver services at scale throughout London, transforming outcomes to improve people’s lives.

Our Values

• Open: We’re inclusive, accessible, community ​focused and open to change.
• Experienced: Our teams bring knowledge, expertise, and lived experience. They capture reliability, history, and professionalism – both individually and as a collective.
• Unstoppable: Our mindset is active and forward thinking whilst also showing us as the change makers, campaigners, and activists that we are.
• Together: We walk alongside the people we support. We’re here to fight for everybody’s mental health.

To help deliver our work across our social channels, we are inviting young people, aged 16-25, to join our Communications Committee youth voice group at The Mix. 

Our goal is to connect with young people in a meaningful way that resonates with them and to do that authentically, we need young people involved. So, if you have a talent (or even just an interest!) for creating engaging content and are excited about building impactful social media campaigns, this is the perfect opportunity for you. 

As a member, you'll participate in monthly Teams meetings where you'll collaborate with others to develop and execute campaigns across our social media platforms and online community. You'll work both independently and as part of a team to create dynamic content for TikTok and Instagram, brainstorm upcoming partnerships and exciting campaigns, have an exclusive sneak peek at The Mix's content calendar, and network with fellow young people. Between sessions, you might be asked to take on fun tasks or work on independent projects!

Who are The Mix?

The Mix is here to help 25s and under get to grips with any challenge they face – from mental health to money, from homelessness to finding a job, from break-ups to drugs. Anywhere and anytime; online, over the phone or via social media. 

We are powered by the charity Mental Health Innovations, which also powers Shout, the UK's first and only free, confidential, 24/7 text messaging service for anyone who is struggling to cope.

So, what do you get out of it?

Skill Development: Gain hands-on experience in content creation, enhancing your skills in video production, social media, and campaign design.

Collaboration: Work closely with peers and network with like-minded young people, fostering valuable connections and teamwork skills.

Leadership: Through independent projects and leading small tasks, develop leadership qualities and learn to take initiative in a highly supportive environment.

Real-World Experience: Being involved in the planning and execution of social media campaigns provides practical experience that can be valuable for future career opportunities. We are always more than happy to provide a reference!

Positive Impact: Make a meaningful difference by helping to create content that resonates with and reaches other young people, amplifying young voices!

What are we looking for from you? 

• Must be aged 16-25 and based in the UK. Those under 18 will need parental consent.
• Someone who enjoys creating content (both written and video.)
• To be available monthly - both to attend online meetings and complete remote independent tasks.
• To be able to access the internet for monthly meetings.
• Be enthusiastic about representing the voice of young people.
• Be creative with ideas of how we can create content on issues impacting young people.
• Be willing to join our wider youth voice network. 

Where: Google Meet
When: Every second Monday of the month, 6-7pm
Who: Anyone aged 16-25

You don’t need to upload a CV for this application. If the form asks for one, just upload a blank document. What we’re really looking for is your answers to the questions. 

Leeds Mind promotes positive mental health and wellbeing, and provides help and support to anyone who needs it in and around Leeds. We offer many services, including: counselling, peer support, social prescribing, employment support, suicide bereavement support, creative wellbeing activities, mental health training and more. The aim of our work is to help people build on their strengths, overcome obstacles, and become more in control of their lives. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.

Leeds Mind appoints external co-opted members to its relevant committees in order to strengthen the breadth of experience and skills available.  It recognises the very valuable contribution that co-opted members make to the success of Leeds Mind and wants co-opted members to feel that the job they do is rewarding and satisfying.

Co-opted members are expected to contribute their professional, specialist, generalist and management skills to Leeds Mind’s committees in a non-executive role. 

This role provides strategic insight, challenge, and support to the Quality and Performance Committee, with a specific focus on race equity and broader EDIB issues. The role will help ensure the charity’s services and internal practices are aligned with the NHS Patient and Carer Race Equality Framework (PCREF) and tailored to meet the unique needs of the communities we serve.

As a minimum, co-opted members are expected to prepare for and attend all meetings of the relevant committee. Committee meetings are held quarterly and are up to two hours in duration.

Additionally, it would be beneficial, for the co-opted member to attend Leeds Mind’s Race Equity Steering Group on a bi-monthly basis where possible to enhance understanding of developing strategic and operational work.

Key tasks & responsibilities

• Strategic Oversight & Advice

• Advise on the integration of race equity and EDI principles into the charity’s quality assurance and performance frameworks.
• Support alignment with the PCREF while adapting approaches to reflect the charity’s values, mission, and community needs.

• Service Equity

• Provide scrutiny and guidance on how services are designed, delivered, and evaluated to ensure equitable access, experience, and outcomes for racialised and marginalised communities.
• Champion culturally responsive and trauma-informed care models.

• Workforce Equity

• Advise on HR practices, workforce development, and organisational culture to promote race equity and inclusion.
• Support the charity in developing inclusive recruitment, retention, and progression strategies.

• Data & Impact

• Support the committee in interpreting and using data to monitor disparities, drive improvement, and measure impact.
• Promote the use of lived experience and qualitative insights alongside quantitative metrics.

• Governance & Accountability

• Contribute to the committee’s assurance role by challenging assumptions, identifying risks, and promoting transparency in equity-related performance.
• Ensure the charity remains accountable to the communities it serves, particularly those most affected by mental health inequalities. 
• Attend committee meetings, induction, training and other events, as required
• Get to know Leeds Mind through discussion with the Chair, CEO, Trustees, staff, volunteers and service users, reading relevant papers and participating in events
• Comply with all governance policies and procedures
• Represent and act in the best interests of Leeds Mind at all times

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Lambeth

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

​All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

Thank you for your interest in volunteering with VoiceAbility.

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility allows you to make a difference in your local community, allowing us to help and support everyone to have a voice that counts.  The roles we have available will challenge you, developing your communication skills, allowing you to gain professional experience that can be used in your future career, learn new things about yourself and others, meet new people, and have fun.

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options

How to register your expression of interest

To find out more click on “Apply Now” and fill out our short expression of interest form.

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.