Charity shop volunteer roles

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
 

Considerations:

Age requirement: 16+

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Fundraising Volunteer – Hampshire Hub

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

This role covers the Hampshire area.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people  

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.

The role in a nutshell:

We are looking for volunteers to help in our network of Age UK Cheshire shops throughout Cheshire. We have shops in Northwich, Macclesfield, Alderley Edge, Knutsford, Crewe, Ellesmere Port, Sandbach, Frodsham and Poynton. You will meet new people daily and have some fun while helping raise funds to help local older people in Cheshire.

What will you be doing?

Retail Volunteers carry out a wide range of tasks in our shop. You might be sorting and pricing stock, engaging with customers, ringing items through the till or keeping our shop floor full and organised. You will meet and assist customers while raising funds which go directly to helping older people in Cheshire. You will gain useful retail skills and work experience for a recognised, valued and effective charity.

How would you be supported in this role?

Our retail volunteers receive an initial induction into the work and policies of our charity and then specific training on tasks within the shop. 

Why do we need volunteers in this role?

Age UK Cheshire operates charity shops to raise funds for the delivery of services for older people in need in Cheshire. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our charity. 

What skills, interests or experience might be helpful in this role?

•Interested in people and able to communicate and make customers feel welcome
•An interest in the shop, and an enthusiasm for raising money through its work. 
•The ability to work as part of a team
•Enthusiastic, committed and helpful
•Having retail experience would be useful, but certainly not essential.
•Reasonably fit, as some lifting may be involved.

We are looking for visual merchandisers to create exciting window and in store displays.

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Neath Shop:

Our Neath shop is situated on Queen Street in the town's city centre, merely a two-minute stroll from both the bus and train stations.

It is one of our two outlet-style shops, famous in the town for its £1 section, where customers can snag an entire outfit for less than a fiver!

This stock is clearance stock from our other shops and is given a final opportunity in Neath to sell to maximise the most from all our donations.

Hannah leads a team of energetic staff and volunteers, and between them, turnover a huge amount of stock each week.

They make sure that customers have the best shopping experience and leave with a smile on their face. 

Considerations:

Age requirement: 16+

Location: 17 Queen Street, Neath SA11 1DN

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Thank you for your interest in volunteering with our Motherwell shop. We truly appreciate any support you can offer — whether that’s around an hour per week or more. Every bit of time you give makes a difference.

If you’re unsure about the time commitment or have any question, please feel free to get in touch. We’re always happy to chat and be as flexible as possible.

From stunning boutiques full of designer gems to volume stores where you can grab a bargain, our charity shops are much-loved across Scotland.

We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked.

Whether you have a passion for customer service and pre-loved fashion, or you would prefer to be behind the scenes in our stockroom, your help could make a difference to people in Scotland who are isolated, scared, or anxious about their condition.

Why we want you

We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.

What you will be doing

• Welcoming and assisting customers and donors
• Customer care
• Stock control
• Sorting donations
• Hanging and ticketing stock
• Helping to keep shop clean and tidy

The skills you need

• Effective communication and customer care skills
• A willingness to volunteer in a team environment, and with the public
• A willingness to undertake all training required for role

What's in it for you

• Meet new people
• Use your skills and learn new ones
• Make a real difference to people with our conditions

Disclaimer

Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background.

RSPCA Finchley, Golders Green, Hendon & District Branch

We are looking for an enthusiastic and passionate individual who can devote their time to volunteering with us as a Volunteer Coordinator, helping specifically to recruit, train and retain volunteers across the branch.

This role focuses on building and strengthening the branch’s volunteer base, enabling us to deliver vital local animal welfare services while ensuring our charity shops operate efficiently and effectively.

Current Volunteer Roles

• Cat Fosterer
• Charity Shop Assistant

Roles We Are Looking to Develop

• Trap, Neuter & Return (TNR) Volunteer
• Volunteer Driver
• Social Media Volunteer
• Online Sales (eBay/Vinted) Volunteer
• Fundraising & Events Volunteer

Key Responsibilities

• Writing and reviewing clear volunteer role descriptions in collaboration with managers and coordinators
• Advertising and publishing volunteer opportunities across appropriate platforms
• Processing and responding to incoming volunteer applications
• Matching volunteers to roles that suit their interests, availability and strengths
• Ensuring role-specific training is completed
• Supporting managers and coordinators with the induction of new volunteers
• Creating and maintaining a positive, inclusive and supportive environment for all volunteers
• Monitoring volunteer engagement and identifying ways to improve retention
• Acting as a key point of contact for volunteer-related queries & assist with management of the volunteer inbox

Skills & Experience Needed

• Strong organisational and time management skills
• Confident communication skills (written and verbal)
• Ability to work collaboratively with managers, coordinators and volunteers
• Good administrative skills and attention to detail
• Ability to maintain confidentiality and handle personal information appropriately
• Comfortable using email, basic IT systems and social media platforms
• Friendly, approachable and supportive manner
• Able to motivate and engage people from diverse backgrounds
• A passion for animal welfare and commitment to the values of the organisation

Personal Qualities

• Enthusiastic and proactive
• Reliable and self-motivated
• Empathetic and patient
• Solution-focused with a positive attitude

Commitment

Flexible, approximately 4 hours per week. Some occasional evening or weekend involvement may be required to support recruitment events or volunteer inductions.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for the Finchley, Golders Green and Hendon Branch.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and depending on the position, you may need to sign an agreement and undergo specific training before starting the role.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

About the Role

We are looking for a reliable and detail-oriented Sorting Associate (Onsite Volunteer) to support our Baby Bank operations.

This is a great opportunity for someone looking to gain hands-on, real-world experience in a charity and warehouse-style environment while making a meaningful impact in the community.

Key Responsibilities

• Sort donated baby clothing, equipment, and essentials by category, size, and condition

• Inspect items to ensure they meet safety and quality standards

• Remove damaged, stained, or unsuitable items according to guidelines

• Label and organize items for storage or distribution

• Maintain cleanliness and order in sorting areas

• Follow operational SOPs and safety procedures

• Report inventory shortages or concerns to the Project Lead

• Support packing and preparation for client distribution when required

Commitment

• Minimum 12 hours per week 
• On-site role based in Wolverhampton
• Consistent attendance and reliability required

What You’ll Gain

• Practical experience in warehouse operations & inventory handling
• Exposure to charity and community services
• Development of teamwork, organisation & time management skills
• Opportunity to build valuable experience for your CV
• A chance to make a real difference in people’s lives

Who We’re Looking For

• Someone organised, reliable, and detail-oriented
• Able to follow structured processes
• Comfortable working as part of a team
• Physically able to stand and handle items
• Compassionate and respectful towards others

(Previous experience is a plus, but not essential.)

Why Volunteer With Us?

This role is perfect for individuals looking to gain experience, develop practical skills, and contribute to a meaningful cause while supporting families in need.

Apply Now

If you’re looking to build your experience while making a difference, we’d love to hear from you.

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
 

Considerations:

Age requirement: 16+

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Chair of the Board of Trustees and Trustee Opportunities (Voluntary)

Ben is the charity supporting the health and wellbeing of people who work or have worked in the UK automotive industry. As the sector continues to transform, Ben is entering an ambitious new phase to significantly expand its reach, strengthen its role as the industry’s trusted wellbeing partner and deliver its goal to treble impact and double fundraising by 2030. With strong financial foundations and clear ambition for growth, we are now seeking a new Chair and several Trustees to help shape this next chapter.

The Chair will provide strategic leadership to the Board, support and challenge the CEO, and ensure strong governance, financial sustainability and clarity of purpose. They will lead the Board in setting strategy, driving impact, stewarding significant reserves and acting as an ambassador across the sector.

We are looking for:

• Non-executive experience including as committee or board chair
• Strong governance and financial acumen
• Experience of organisational change or growth
• A collaborative, values driven leader who brings sound judgement, strategic insight and excellent relationship building skills.

The Board meets 4 times a year, with approximately 50% of those taking place in-person. The Chair will serve up to 4 years.

Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The St Barnabas Shop in Worthing town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.

You’ll get the chance to meet new people and make friends, plus you’ll be part of a fantastic team of volunteers. We are ideally looking for assistance on a Saturday and one day during the week, however please do get in touch to discuss availability.

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Port Talbot Shop:

Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.

It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.

The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.

The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.

Considerations:

Age requirement: 16+

Location:Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB  

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

We are also looking for volunteers with a knowledge of jewellery and books.

Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Oxfam are currently looking for volunteers 

We believe that volunteering should not leave you out of pocket so reasonable transport costs are paid if you wish. Also lunch if you are volunteering for over a 5 hour shift.

We have volunteer vacancies to suit you, it might be meeting and greeting on the till and taking in donations? We need Merchandiser, Book volunteers, Clothing and homeware volunteers to treasure hunt through our many donations. 

Do you have an interest in stamps or coins? Vinyl? Vintage? you really dont need to be an expert, just have an interest.

if you have a spare few hours we would love to hear from you. Volunteering with Oxfam can help you gain new experiences, meet new people and help to end poverty.

please go to the main OXFAM website and follow the GET INVOLVED LINK and search your area in the opportunities. if you need help please do pop into the shops as they will be more than happy to assist you applying or answer any questions you might have.

Also if you have a hobby or interest in areas like stamps, coins or collectables or fancy a go at Merchandising please do get in touch as we have many donations waiting your attention.

plus we are keen to build up our online shop so if you have an interest in research, photography and listing online you would be very welcome especially at weekends.

Please note this is an unpaid volunteer role but out of pocket expenses like reasonable travel cost are paid and lunch will be paid for if volunteering over 5 hours.