First aid volunteer roles

Volunteer role - Stock Specialist Volunteer

Volunteer manager - Shop Manager

Where you will be based - Batley hub

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community.

You have a specialist knowledge and interest that means donations can be accurately valued, you can assess the condition of items accurately, ensuring only quality goods are put on sale.

No prior retail or online selling experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers who drop off donations and other members of the team.
• Preparing stock to be put out on the shop floor, ready for sale.
• Researching valuable, rare, antiquated and vintage stock.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for volunteering in the retail space
• A specialist knowledge and understanding in your area of interest
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

Volunteer role - Hub Volunteer

Volunteer manager - Manager

Where you will be based - Property/on-site

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our busy Donation Processing Hubs you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Researching valuable and vintage stock.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

Volunteer role - Hub Volunteer

Volunteer manager - Manager

Where you will be based - Property/on-site

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our busy Donation Processing Hubs you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Researching valuable and vintage stock.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

Volunteer role - Hub Volunteer

Volunteer manager - Manager

Where you will be based - Property/on-site

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our busy Donation Processing Hubs you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Researching valuable and vintage stock.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

Help turn great items into great sales

Help bring donated items to life online.

As an Online Shop Listing Volunteer, you'll volunteer onsite creating listings that help customers find and buy donated items with confidence.

By writing clear titles and descriptions, and gathering all the details needed to publish listings, you'll play a direct part in generating the income that supports Oxfam's work fighting poverty and injustice worldwide.

This role is ideal for someone who enjoys writing, using a computer, and has a strong attention to detail.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero

Help showcase amazing items online and connect them with new owners.

Increase Your Skills

Gain experience in online retail, content writing and digital systems.

Find Your Community

Meet people who care about making a difference.

Flexibility

We know life gets busy. That's why we offer flexible volunteering options. A few hours a week in the shop or hub is all it takes to make a big difference.

A Role That Works for You

This role may suit someone who feels more comfortable working quietly behind the scenes. It offers a calm, focused task that can be done independently, with a clear routine and repeated steps.

Someone who enjoys consistency, routine and working at their own pace could really thrive in this role.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we'd love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat.

This is not an interview - just a chance to learn more about the role and discuss what you'd like to do.

Volunteer role - Stock Specialist Volunteer

Volunteer manager - Shop Manager

Where you will be based - Batley hub

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community.

You have a specialist knowledge and interest that means donations can be accurately valued, you can assess the condition of items accurately, ensuring only quality goods are put on sale.

No prior retail or online selling experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers who drop off donations and other members of the team.
• Preparing stock to be put out on the shop floor, ready for sale.
• Researching valuable, rare, antiquated and vintage stock.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for volunteering in the retail space
• A specialist knowledge and understanding in your area of interest
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

Help turn great items into great sales

Love uncovering hidden gems?

As an Online Shop Stock Selection & Pricing Volunteer, you'll be based onsite, at the heart of our online shop, sorting through donated items and deciding what could shine online. You'll assess condition, research value, and set fair prices that help maximise income.

Every item you prepare and price correctly helps raise vital funds for Oxfam's work tackling poverty and inequality around the world – from supporting communities affected by crisis to helping people build sustainable futures.

It's a hands-on, rewarding role where your decisions directly turn donations into life-changing impact.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero

Help uncover hidden gems and give them a new life online, raising money for a powerful cause.

Increase Your Skills

Build experience in stock handling, product assessment and pricing – great for developing retail and e-commerce skills.

Find Your Community

Join a friendly, supportive team working towards a fairer world.

Flexibility

A few hours a week is all it takes to make a big difference.

A Role That Works for You

This role may suit someone who enjoys discovering hidden value and making informed decisions. It offers a blend of hands-on sorting, research and problem-solving, with the opportunity to assess a wide variety of donated items and determine their potential.

Someone who is naturally curious, enjoys learning about different products, and takes satisfaction in attention to detail could really thrive in this role.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we'd love you to be a part of it!

What happen's next?

After you apply, the manager will ask you to come in for an initial chat.

This is not an interview - just a chance to learn more about the role and discuss what you'd like to do.

Help turn great items into great sales

Bring products to life through the lens!

As an Online Shop Photography Volunteer, you'll volunteer onsite creating clear, attractive images that help customers feel confident buying online. Your photos play a key role in turning donated items into sales, helping raise funds for Oxfam's life-saving work - whether that's responding to emergencies, supporting livelihoods, or campaigning for a fairer world.

If you enjoy photography, styling, or have a great eye for detail, this is a creative way to use your skills for a powerful cause.

Here's why Oxfam is the perfect opportunity for you

Be a Second-hand Superhero

Bring donated items to life through great photography that helps them sell.

Increase Your Skills

Develop photography, styling and digital skills that you can add to your CV.

Find Your Community

Volunteer alongside a passionate team making a real difference.

Flexibility

Volunteer around your schedule - every hour helps.

A Role That Works for You

This role may suit someone who enjoys creative, focused tasks and has an eye for detail. It offers the opportunity to volunteer independently while following clear processes, helping to create consistent, high-quality images that showcase donated items at their best.

Someone who enjoys photography, styling, composition, or takes pride in presenting things well could really thrive in this role.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we'd love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat.

This is not an interview - just a chance to learn more about the role and discuss what you'd like to do.

Children North East provides life-changing services including vital mental health counselling, community interest projects, support for families in crisis, and safe spaces that help children and young people overcome obstacles and thrive. 

By volunteering in our first flagship charity shop, you are helping us invest in a brighter tomorrow for babies, children and young people across the North East. 

We welcome volunteers aged 18+ who can spare any amount of time - whether a few hours occasionally, regularly scheduled days, or just whenever suits you. 

What you will be doing 

 Engaging with customers, providing a welcoming environment that enhances their shopping experience 

 Processing payments and encouraging sign-up to Gift Aid 

 Accepting donations and accurately completing Gift Aid processSorting, preparing, and organising donated items for display 

 Assisting with creative in-store displays and window arrangements. 

The skills you need 

 Approachable and enthusiasticWillingness to learn 

 Flexible and happy to adapt to a variety of shop activities day-by-dayKeen to be part of a supportive team of staff and volunteers 

What's in it for you 

 Gain valuable experience in retail and customer service 

 Develop your skills and knowledge for your CV and increase your employability 

 Flexible volunteering, designed to suit your availability and lifestyleEnjoy the camaraderie of a welcoming, supportive team 

 Be an integral part of creating positive community impact 

 Join an established charity with over 130 years of history supporting children and families 

A fantastic opportunity to build knowledge of the UK asylum system, gain experience of casework and deliver an essential service to young asylum seekers.

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.

Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.

About the role

This role provides crucial one-to-one casework and support to people seeking asylum in the UK. Our Age Dispute Team assists young unaccompanied asylum seekers whose age is disputed, and are subsequently treated as adults though they are children, to access the support they deserve through referrals to local authorities and legal representatives. The casework support provided is invaluable and ensures that clients have someone to turn to and someone advocating for their safety and care in a confusing and often scary system. 

You’ll have the chance to gain broad experience of working in a fast-paced and experienced team while meeting the ever-changing needs of those we support. So, if you thrive in a collaborative environment and are looking for a role where you can make a real difference, we want to hear from you! 

We ask volunteers to commit to a minimum of 6 hours per week. We can be flexible in how this time is allocated. Successful applicants will be provided with the induction and training needed for them to succeed in the role. 

We are looking for people who have a genuine passion for human rights and refugee protection. If this is you, please get in touch. 

Responsibilities:

• Supporting people seeking asylum to understand the process and ensuring that they are able to make their own, informed choices.

• Attend induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.

• Working independently and managing your time, sometimes working to tight deadlines.

• Taking on new cases regularly, whilst also providing ongoing support to existing clients.

• Sorting and organising client’s paperwork and accurately maintaining client records.

• Liaising with other professionals including lawyers, Migrant Help, children's services and other C4C teams.

• Following safeguarding procedures and reporting safeguarding incidents appropriately.

• Provide emotional support and reassurance and make referrals and signpost to more appropriate support if needed.

• Keeping the management team updated of any issues that may impact your ability to carry out the role effectively.

Person Specification

Essential criteria:

• Ability to use spreadsheets, Google Workspace, messaging platforms and secure databases.

• Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these.

• Ability to work sensitively with a diverse range of clients, demonstrating cultural competence, respect and compassion.

• Experience or transferable experience in efficiently managing high volume caseloads while maintaining a high standard of care and attention.

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

• Proactive and self-motivated, with the ability to take initiative.

• Excellent communication skills and the ability to communicate with people who do not have English as their first language, working alongside interpreters to ensure clients’ understand the process.

• Professional and dedicated to ensure that the best interests of the clients and Care4Calais are represented at all times.

Not essential but we welcome individuals with the below skills to offer:

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic, is a strong asset. 

• Having experience of the asylum system in the UK is a strong asset.

• Knowledge of local authority's responsibilities to unaccompanied asylum seeking children.

Lived Experience Inclusion:

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Application Instructions:

To apply, please submit your CV and complete the application form in full. Kindly note that incomplete applications (i.e. missing a completed form) will not be considered.

We look forward to hearing from you. 

Help turn great items into great sales

Be part of the final step that gets orders to customers.

As an Online Shop Order Packing Volunteer, you'll be onsite carefully picking, packing and dispatching items, helping to ensure each sale is completed smoothly. Every parcel you send represents funds raised for Oxfam's work - supporting communities through crisis, tackling inequality and helping people build better futures.

If you enjoy practical, hands-on tasks and being part of a team making a real difference, this is a great way to get involved.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero

Play a key role in getting sold items to customers and completing the journey from donation to impact.

Increase Your Skills

Build experience in logistics, organisation and order processing.

Find Your Community

Be part of a supportive and purpose-driven team.

Flexibility

Give your time in a way that works for you.

A Role That Works for You

This role may suit someone who enjoys practical, hands-on tasks and the satisfaction of completing a job from start to finish. It offers clear processes, a steady routine, and the opportunity to stay active while working as part of a supportive team.

If you like being organised, paying attention to detail, and seeing the direct results of your efforts, you could really thrive in this role.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we'd love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat.

This is not an interview - just a chance to learn more about the role and discuss what you'd like to do.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We're creating change
• We're always learning
• We're better together

Volunteer Role Profile
Volunteer Role Online Shop Listing Volunteer
Volunteer Manager Shop Manager
Where you will be based Shop
Why we want you
Please note: This role is only suitable for applicants aged
18 and over.
We’re seeking friendly, reliable individuals aged 18 or over to create clear,
accurate, and appealing online listings that convert into sales.
By volunteering with us in one of our amazing retail spaces you will be
raising essential funds for Oxfam – all whilst learning new skills and
meeting some incredible people.
What you will be doing
Writing clear, descriptive titles
Creating accurate, honest item descriptions
Selecting correct categories and item specifics
Uploading and organising photos in listings
Entering pre-agreed prices accurately
Saving/publishing listings correctly
Labelling and storing listed items using the location system
Optional: Taking clear, well-lit, in-focus photos from multiple angles
The skills you need
Are confident using a computer
Have strong attention to detail
Enjoy writing or organising information
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.

Volunteer Role Profile
Volunteer Role Online Shop Listing Volunteer
Volunteer Manager Shop Manager
Where you will be based Guisborough Shop
Why we want you
Please note: This role is only suitable for applicants aged
18 and over.
We’re seeking friendly, reliable individuals aged 18 or over to create clear,
accurate, and appealing online listings that convert into sales.
By volunteering with us in one of our amazing retail spaces you will be
raising essential funds for Oxfam – all whilst learning new skills and
meeting some incredible people.
What you will be doing
Writing clear, descriptive titles
Creating accurate, honest item descriptions
Selecting correct categories and item specifics
Uploading and organising photos in listings
Entering pre-agreed prices accurately
Saving/publishing listings correctly
Labelling and storing listed items using the location system
Optional: Taking clear, well-lit, in-focus photos from multiple angles
The skills you need
Are confident using a computer
Have strong attention to detail
Enjoy writing or organising information
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.