Marketing Assistant Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Communications Volunteer will write and coordinate our external communications. This includes CAW’s regular newsletter, stories and general information on our website, and campaign and research pieces. You will work alongside both our Research and Campaigns volunteers and key staff members.
• Work closely with our advice, partnership and community outreach team members to identify stories, case studies, advice and volunteering opportunities to promote
• Have the opportunity to write a regular newsletter for community partners and stakeholders to promote the work of Citizens Advice Westminster
• Produce short copy to promote our services for a variety of sources including our website and social media
• Explore and pilot new ways to promote our services to Westminster residents who currently don’t use our services, including through digital media
• Work with the Social Policy, Fundraising and Digital Media team to create high quality written content for campaigns and promotional materials
• Contribute to fundraising efforts by producing copy for general appeals, individual and group emails and our website
• Proofread and edit copy produced by others when requested
Skills, experience and time commitment:
• Enthusiasm and commitment to work alongside a motivated team providing advice and information for residents across Westminster
• Excellent writing, communication and “people” skills
• Experience in writing informative, persuasive or neutral content depending on the purpose of and audience for the communication
• Self-motivation and the ability to work independently
• IT skills necessary to support research across numerous existing Citizens Advice databases and platforms
• Knowledge and experience of marketing and communications which is transferrable to Citizens Advice
• Experience with digital media, layout/design, creating presentations and/or fundraising would be advantageous but are not essential for this role
Ability to commit 1 or 2 days a week to the role on a regular basis; location is flexible but it is helpful to be able to come to CAW at least a couple of times each month and to participate in Advice Forums and other regular activities as these provide useful insights into our work and our clients’ experiences
WHAT WE OFFER YOU
• Our Head of People Development and Volunteering will support you as you join CAW and ensure that you get any training that you might need
• You will join a positive, supportive and friendly team of volunteers and paid staff
• All our volunteers are an integral part of our team. You are invited to attend regular trainings, to join social events and to support group activities
• Your line manager will provide regular individual meetings and support
• You will have access to national Citizens Advice e-learning, networks and resources.
• It is CAW policy that volunteers should get out-of-pocket expenses.
WHAT ELSE YOU NEED TO KNOW
Equal opportunities Citizens Advice Westminster is committed to equal opportunities, and all staff and volunteers are expected to share this commitment. This means actively opposing all forms of discrimination and ensuring that the service is equally available to all people.
Confidentiality Everything that you see and hear in the organisation is private. All staff and volunteers must sign an agreement to observe a strict rule of confidentiality before they begin their role.
How to apply Role You will need to complete the online application form. If successful we will invite you for an informal interview where we will discuss your role, interests, and skills
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.
What is a Helper?
SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.
When would you be needed and where would you be based?
This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.
What would you be doing?
- Helping at public events by staffing stalls, stewarding etc
- Helping to distribute Christmas hampers to clients.
- Giving talks about SSAFA to schools and local groups
- Helping with office tasks like stuffing envelopes, ordering marketing materials
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with a cheerful attitude
- Good spoken English
- Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
- Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to transport if needed for your role.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.
What is a Helper?
SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.
When would you be needed and where would you be based?
This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.
What would you be doing?
- Helping at public events by staffing stalls, stewarding etc
- Helping to distribute Christmas hampers to clients.
- Giving talks about SSAFA to schools and local groups
- Helping with office tasks like stuffing envelopes, ordering marketing materials
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with a cheerful attitude
- Good spoken English
- Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
- Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to transport if needed for your role.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about law, policy, and effective communications? Statewatch, a small team dedicated to promoting civil liberties and human rights through research, reporting and analysis, is seeking a motivated volunteer to assist in our efforts to make legal and political information accessible to all.
Terms
Time commitment: Approximately 2-3 hours per week, including a 1/2 hour check-in with the communications worker, for a 3-month period (with the possibility of extension).
Starting date: Immediately.
Compensation: This is an unpaid volunteer position.
Location: Remote
About Statewatch
Statewatch produces and promotes critical research, policy analysis and investigative journalism to inform debates, movements and campaigns on civil liberties, human rights and democratic standards. We began operating in 1991 and are based in London.
Our vision: An open Europe of democracy, civil liberties, personal and political rights, free movement, freedom of information, equality and diversity.
Our mission: To monitor, analyse and expose state activity that threatens civil liberties, human rights and democratic standards in order to inform and enable a culture of diversity, debate and dissent.
About the position:
In this role, you will work closely with the communications specialist to conduct the following.
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Archive review and cataloguing:
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Review Statewatch's archive of work, including reports, articles, and publications.
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Identify content with continued relevance based on ongoing policies or contemporary issues.
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Catalogue relevant content by both topic/context and type of relevance (e.g., policy implications, historical insights).
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Organise the catalogued content for easy reference and retrieval.
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Social media messaging:
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Draft ideas for social-ready messaging in various length by distilling relevant information from the catalogued content.
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Assist with translating legal and political language into accessible and accurate information suitable for social media platforms.
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Ensure messaging aligns with Statewatch's mission and messaging guidelines.
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Language guide development:
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Identify key terms and phrases commonly used in Statewatch's external messaging.
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Research and provide guidance on the relevance and appropriateness of certain statements or terminology.
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Assist with developing a language guide for discussing specific topics, including examples and explanations.
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Collaborate with Statewatch team members to ensure consistency and accuracy in messaging.
Key results
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Catalogued archive of relevant content, organised by topic/context and type of relevance.
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Social media messaging templates and content suitable for various platforms.
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Comprehensive language guide for discussing specific topics, including examples and explanations.
About you
We are looking for someone who:
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Has an understanding of legal and political language, with an interest in translating complex concepts into accessible information.
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Research and analytical skills.
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Is proficient in written communications in the English language
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Interest in the political and social context in which Statewatch operates
Benefits:
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Gain hands-on experience in legal research, policy analysis, and accessible communications.
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Work closely with a dedicated team passionate about civil liberties and human rights.
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Make a meaningful contribution to Statewatch's mission of promoting transparency, accountability, and democratic standards.
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Develop valuable skills in communication, research, and advocacy.
The client requests no contact from agencies or media sales.
Whether you’re a jobseeker interested in a career in construction or woodwork, a student or recent college graduate seeking experience, or just someone with spare time on your hands, wanting to do something positive and meet new people, volunteering with the Touch Wood project at EMERGE 3Rs may be just the ticket!
Touch Wood is a wood recycling and upcycling initiative, which collects surplus and waste wood and timber and gives it a new lease of life.
KEY RESPONSIBILITIES
* Preparing wood for resale
* Assisting with the construction of wooden products, from small household items to pieces of furniture
Our Touch Wood volunteers are able to gain skills in practical woodworking, as we offer hands-on experience of working with reclaimed timber; from making basic lumber products ready for resale, through to assisting with the creation of bespoke items, such as kitchen equipment and home and garden furniture.
Full training in woodworking and health and safety is provided, along with Personal Protection Equipment.
The UK generates around 5 million tonnes of wood waste every year, but less than 1% is reused. Touch Wood rescues waste timber that would otherwise be landfilled or turned into woodchip; creating jobs and training opportunities for disadvantaged local people at the same time. We collect from construction sites, industrial estates and other commercial sources, reclaiming everything from pallets to indoor cycle tracks – you name it, we take it! Anything we can’t reuse is locally recycled, so nothing goes to waste. This reduces the carbon emissions associated with disposing of waste wood, offers cost savings for DIY enthusiasts, and provides training and job potential to volunteers in the workshop. Some of the timber we work with comes from high profile sources, including the entire track of the Manchester Velodrome cycling centre and wood removed in the recent refurbishment of Manchester’s historic Town Hall!
Our skilled team of staff and volunteers often use reclaimed timber to create beautiful and practical products, such as home and garden furniture. We regularly create bespoke pieces to order; some of it for famous clients like Olympic cycling champions Jason and Laura Kenny, for whom we made a table from the Manchester Velodrome track.
Please be advised that our volunteers require a fair level of physical fitness and manual dexterity as the role is entirely practical.
Our Touch Wood workshop and wood store is open Mon-Fri, 8.30am - 4pm (or outside of these hours only by arrangement). We occupy a unit at Maynard House, inside New Smithfield Market, in Openshaw, North Manchester, which is accessed from the main entrance on Whitworth Street East (off Ashton Old Road).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
QuilomboUK is looking for a Human Resources Business Partner who would love to join a growing organisation.
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
The Personal Assistant role offers a great opportunity for the right person who is looking to:
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Gain experience in the Third Sector;
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Develop their skills and management experience, or just simply 'give something back to their community'.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values and the impactful work we do to make a difference in our community.
The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.
Should you meet these requirements, join us in leading positive change!
Join our dynamic team as an HR Business Partner (unpaid basis) and play a pivotal role in aligning human resources strategies with the overall business objectives of the organisation. Your primary responsibility will be to partner with business leaders, understand their unique needs and challenges, and develop HR solutions that drive organisational effectiveness and employee engagement. This role offers a unique opportunity to utilise your HR Business Partner skills for a meaningful cause while gaining valuable experience in the non-profit sector.
Main Tasks:
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Conduct weekly meetings with respective business units to understand the critical and urgent needs of each department.
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Consult with line management, providing HR guidance when appropriate.
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Analyse trends and metrics in partnership with the HR group to develop solutions, programs and policies.
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Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.
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Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
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Partner with the legal department as needed/required.
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Provide day-to-day performance management guidance to line management (coaching, counselling, career development, disciplinary actions).
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Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
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Provide HR policy guidance and interpretation.
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Develop contract terms for new hires, promotions, extensions and transfers.
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Provide guidance and input on workforce planning and succession planning.
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Identify training needs for business units and individual executive coaching needs.
- Participate in the evaluation and monitoring of the success of training programs. Follow-ups to ensure training objectives are met.
Required Skills:
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Proven experience as an HRBP or in a similar role
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Strong understanding of employment laws
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Excellent communication and interpersonal skills
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Strategic Thinking -Vision to anticipate future HR needs and develop proactive solutions.
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Talent and change management
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Office based skills(Word, Excel, PowerPoint)
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Excellent time management and organisational skills
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Strong negotiation and conflict resolution skills
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Outstanding teamwork skills and ability to create relationships at all levels, showing respect to different types of people.
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Professionalism & Confidentiality
What do we offer:
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Work from home
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Opportunity for professional growth and development in HR
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A collaborative and inclusive work environment that values diversity and innovation.
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Office (Excel, Word, PowerPoint)
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values and the impactful work we do to make a difference in our community.
Join us in leading positive change!
Role Description:
Quilombo UK is seeking to welcome a qualified and experienced professional to join us as a Public Relations Specialist within the Director's Support Team. This position is a unique opportunity for individuals passionate about supporting Quilombo UK's mission and contributing to its growth. As a volunteer PR Specialist, you will play a crucial role in enhancing communication, managing external relations, and supporting the Directorship in achieving organisational goals.
The ideal candidate will possess a strong understanding of taking briefings, translating them into actionable outcomes, and contributing to the overall success of the organisation.
Main Responsibilities:
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Conduct in-depth research on relevant industry trends, stakeholders, and key issues.
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Analyse information to provide actionable insights and recommendations to the Directors.
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Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organisational objectives.
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Develop and deliver clear and concise communication to internal and external stakeholders.
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Translate briefings into actionable outcomes, coordinating with various teams and individuals.
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Monitor progress and provide regular updates to the Directors on outcomes achieved.
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Develop and implement PR strategies to enhance Quilombo UK's public image and reputation.
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Cultivate and maintain relationships with media, partners, and community influencers.
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Work closely with the Directors to provide necessary PR support.
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Collaborate with other teams to align communication strategies with overall organisational goals.
Essential:
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Proven experience in Public Relations, Communications, or a related field.
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Demonstrated ability to research, analyse, and incorporate information for strategic decision-making.
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Excellent communication skills, both written and verbal.
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Strong understanding of translating briefings into actionable outcomes.
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Familiarity with delivering PR actions in alignment with organisational objectives.
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Ability to work independently and collaboratively in a fast-paced environment.
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Passion for supporting Quilombo UK's mission and values.
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Office (Excel, Word, PowerPoint)
Desirable:
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Committed to working with the community with a passion for helping others less fortunate.
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Can work without much supervision
What do we offer:
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Online placement.
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Opportunity for professional growth and development in PR.
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A collaborative and inclusive work environment that values diversity and innovation.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values and the impactful work we do to make a difference in our community.
Join us in leading positive change!
Role Description:
Quilombo UK is seeking to welcome a qualified and experienced professional to join us as a Legal Support Specialist to join our Directors' Support Team in a volunteer capacity. The Legal Support Specialist will play a crucial role in closely supporting the Quilombo UK Directorship by conducting legal research, reviewing documents, and effectively communicating findings to the directors.
The ideal candidate will possess a strong understanding of taking briefings, translating them into actionable outcomes, and contributing to the overall success of the organisation.
Main Responsibilities
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Collaborate with the Directors’ Support Team to provide legal guidance on a wide range of issues related to Quilombo UK’s operation.
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Analyse legal documents, contracts, and agreements, ensuring accuracy and identifying potential risks or opportunities. Collaborate with the Directors to provide informed recommendations.
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Conduct thorough legal research on relevant topics, providing comprehensive and well-documented summaries to aid decision-making processes.
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Assist in managing and organising legal briefings, ensuring all relevant information is captured and disseminated appropriately to facilitate informed decision-making
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Effectively communicate legal findings, updates, and recommendations to the Quilombo UK Directors. Clearly articulate complex legal concepts in a manner accessible to non-legal stakeholders.
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Participate in meetings and discussions to provide timely legal insights.
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Work closely with other team members to ensure legal considerations are integrated into organisational initiatives.
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Work collaboratively with the Directors' Support Team to translate legal actions into tangible outcomes. Monitor progress and provide regular updates on legal initiatives.
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Provide written reports as and when required. To undertake additional duties as required for the role.
Essential:
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A qualified legal professional with a recognized legal qualification and relevant experience.
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Proven experience in legal roles, with a strong background in research, document review, and communication of legal matters.
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Demonstrated commitment to volunteer work and contributing time and expertise to support the goals of Quilombo UK.
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Excellent communication skills, with the ability to convey complex legal information in a clear and understandable manner.
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Strong collaborative skills and the ability to work effectively within a team, fostering a positive and inclusive working environment.
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Ability to comprehend and act upon briefings, translating them into actionable outcomes that align with the organisation's objectives.
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To show professionalism at all levels and in all environments
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Strong team player
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Ability to work independently and ask for clarification when needed.
- Office (Excel, Word, PowerPoint)
Desirable:
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Committed to working with the community with a passion for helping others less fortunate.
-
Can work without much supervision
What do we offer:
-
Online placement
-
Opportunity for professional growth and development in Legal
-
A collaborative and inclusive work environment that values diversity and innovation.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Can you help with providing a welcoming reception service to visitors and callers to Age UK BRWF's Windsor Street (Bromsgrove) office?
Age UK Bromsgrove, Redditch & Wyre Forest is seeking the support of friendly and organised volunteers at its Windsor Street office to:
- Meet and greet visitors to the office
- Answer the telephone (referring to the appropriate person or taking messages)
- Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
- Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people
Personal qualities and experience most suited to this role:
- Friendly and approachable, with good interpersonal and communication skills
- Patient and flexible
- Experience of answering Telephones and using IT
- Able to use their initiative and also be part of a team
- Understands the need for confidentiality
- Willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)
How much time is involved?
- Regular commitment of 3 hours a week (10am-1pm, Monday – Thursday)
What you can expect from us?
- We will make sure that you receive appropriate training for the role and that you have the support of a member of staff. We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About our Conversation Class Teacher volunteer role
IRMO’s ETE Programme aims for its beneficiaries to build skills to start and progress in the UK education and labour market and increase civic, cultural, and social participation in the broader community. The Conversation Class Teacher volunteer will deliver IRMO Conversation Class lessons as suitable, required and in support of our English for Speakers of Other Languages (ESOL) provision for adults. You will work closely with the ETE Education Assistant to support language development among IRMO ESOL Courses learners, following a scheme of work and basic course outline and planning the lessons at beginner and advanced levels (as allocated) according to your teaching approach, methods and techniques.
Main tasks and responsibilities of the role:
● Planning, preparing and delivering high-quality lessons to a range of classes and levels in a community setting.
● Providing a safe and inclusive learning environment for learners, reinforcing and practising English focusing on particular areas of the learner's language.
● Ensuring learners’ participation during classes and monitoring attendance.
● Providing opportunities for social engagement to support learners to become more independent (eg. explaining necessary processes about daily life).
● Promoting and encouraging language improvement (eg. motivating learners to participate in language learning activities such as conversation classes).
● Keeping classes on track according to the syllabus and learning outcomes instructed.
● Undertaking any other administrative tasks, consistent with the purpose of the role as required.
● To deliver all aspects of this role description in adherence and compliance with IRMO's Policies and Procedures.
Person specification
We are looking for an enthusiastic individual with a genuine vocation for supporting vulnerable Latin American migrants and refugees and a passion for teaching.
Skills and abilities
● A recognised ESOL qualification, such as those listed on the TESOL website, is essential (e.g.TEFL or CELTA) or equivalent experience.
● Competence in Google Workspace, online video conferencing tools (Zoom, Skype, Google Meets), Word, Excel and PowerPoint (E).
● Confidence and enthusiasm about working in a multicultural and multilingual environment and commitment to the principles of equal opportunities.
● Punctuality and professional manner.
● Ability to work resourcefully and in collaboration with others. Personal attributes
● Professional and positive attitude.
● Self-motivation and resourcefulness .
● Commitment to applying a non-judgemental, non-discriminatory and nonhostile approach when dealing with migrant and refugee communities.
● A welcoming and empathetic approach to work that takes into account people's circumstances and feelings and whose needs may vary or change over time.
● Commitment to IRMO's mission, vision and values.
Additional requirements
● Two references from current/previous employers and/or volunteering.
● Enhanced DBS Check (completed through IRMO).
● Safeguarding Level 1 certificate (completed through IRMO).
● One-month trial period.
The client requests no contact from agencies or media sales.
Demelza Charity is seeking high calibre individuals to join our team of Trustees.
Demelza is an inclusive organisation, and we are committed to building a representative workplace, ensuring that we reflect the diversity of the children, families, and communities we support.
We encourage candidates from all backgrounds to apply for positions at Demelza and we celebrate the value of difference.
You do not need previous Trustee experience. We offer comprehensive training and we pay all out of pocket expenses. Time commitment is up to 2 days every 3 months, broken down into meetings of around 2 hours and reading papers beforehand. All dates are given one year in advance.
This year we have added targeting to our general trustee recruitment by looking for talented individuals with expertise in the following specific areas, to support our vital work in providing expert palliative and end of life care to babies, children and young people and support to their families.
• Do you have senior nursing expertise at board level or equivalent, with oversight for
clinical governance/quality. You will support delivery of the clinical strategy with the
highest quality and user experience. You will have excellent safeguarding expertise.
• Medical expertise to strengthen the clinical strategy delivery and support a multi
disciplinary approach. Your expertise might come from any relevant medical discipline –
eg paediatrician, critical care, any area of acute medicine.
• Are you a senior experienced retailer, familiar with all aspects of maximising profitability
and positive customer experience. You will help us to maximise the financial,
reputational and PR opportunities of our suite of retail outlets and optimise the model to
support growth.
• We seek professional fundraising expertise for an income stream in excess of several
£million. You will support the broad portfolio to strengthen and sustain the Charity for
the future.
• Communications expertise to help us deliver a concise message to all our stakeholders.
You will have previous senior level experience of delivering key messages and developing
a tone of voice that is inclusive and compelling to all involved with Demelza.
You may have other valuable skills.
Closing date 26th May 2024, interviews to follow.
We deliver extraordinary care to extraordinary children facing serious or life-limiting conditions, providing support for all the family.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.