Volunteer assistant volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. People feel part of something amazing and are motivated to make a difference.
By providing an excellent visitor experience as a member of the visitor services team, you will be encouraging our visitors to make the most of their visit to Washington Wetland Centre, and to understand and support our work to save wetlands for wildlife and people.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
About You
To carry out this role, you will need:
- Excellent verbal communication skills
- Good listening skills, with the ability to adapt your approach to suit your audience
- Confident in the use of multi operation tills
- A confident attitude and/or experience of successful face-to-face contact with the public
- Commitment to excellent customer service
- An interest in and enthusiasm for the work of WWT
- The ability to work under your own initiative under the direction of the Visitor Services and Engagement Officer
- Commitment to undertake relevant training
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you'll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
Restore Wetlands and Unlock their Power



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an ESOL volunteer, you will support members who access our English lessons to develop their English language skills. You will support the Tutor to assist members throughout the lessons, helping with conversations, reading, writing, speaking and listening. You will actively encourage participation and support the Tutor in promoting involvement throughout the lesson. Learning English is crucial for helping individuals access the services and support they need, and to build essential skills required for life and work in a new country.
Our Learning and Skills offer focuses on 5 key areas that we believe will help members to leave homelessness for good. These are English, finance, digital inclusion, employment and enterprise and business. As a Learning and Skills Assistant, you will be supporting our tutors/Lead Workers and Learning and Skills Mentors to deliver a package of learning to meet outcomes identified by Lead Workers in members progression plans.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The Chestnut Tree House Shop in Bognor town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.
The client requests no contact from agencies or media sales.
Do you have a passion for cooking or interest in working in a kitchen environment? If so, you might be the perfect fit for our kitchen volunteer position at the hospice.
Good food is central to the care we provide, from catering for specialist dietary needs in the everyday, to special occasions such as our annual memorial event.
The kitchen is situated immediately off the main lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and his team.
For our children and their families, mealtimes provide comfort, a sense of normality and a chance to socialize. Without the stress of shopping, planning and clearing up - we take the pressure off.
Considerations:
Age requirement: 18+
Time commitment: Thursday, Friday and Sunday
.Location: This role will be based at the Tŷ Hafan Hospice in Sully assisting the kitchen staff. The kitchen is situated immediately off the lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and the team.
Activities you could be involved in:
• Keeping the dining area neat and tidy by clearing away plates and crockery
• Help with food preparation
• For experienced chefs and bakers, there is an opportunity to get involved in cooking meals and baking goods
• Wash dishes and utensils with kitchen equipment
• Serve tea/coffee and food with a smile
• Chat with staff, families and children and make them feel welcome
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
What skills will you need?
• Ability to work as part of a team
• Ability to follow procedures and health and safety requirements
• Physical strength to lift, carry and stand for long periods of time
• Knowledge of Health and Safety and Food Hygiene Procedures
• Inclusive and non-judgmental attitude towards families, volunteers, staff and visitors
Here's what you can expect from our training:
• You will receive a comprehensive induction
• You will learn about health and safety in the kitchen
• You will have the opportunity to earn your food hygiene certificate
• You will work with friendly and supportive kitchen staff and volunteers
• Opportunities to complete relevant e-learning
Benefits of becoming a Kitchen Volunteer
• You can make a positive difference in the lives of children and their families by providing them with nutritious and delicious meals
• You can learn new skills and gain valuable experience in food preparation, service and safety
• You can meet new people and join a community of compassionate and dedicated volunteers who share your passion for cooking and helping others
• You can enjoy the satisfaction of knowing you are contributing to a meaningful cause
• You can express your creativity and personality through your cooking and baking
• You will receive feedback and appreciation from hospice staff and guests
We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role. Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHARITY SHOP ASSISTANT – STOCK PREPARATION VOLUNTEERS NEEDED- HASTINGS
We currently need volunteers for Tuesday and Saturday afternoons, Wednesdays & Friday mornings and all day Sundays.
Please get in touch if you would like to become part of our amazing Volunteer Team!
VOLUNTEER ROLE DESCRIPTION
PURPOSE
To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on sorting and preparing donated goods
ROLE OF THE VOLUNTEER
· Greet and assist customers in a polite and friendly manner
· Receive donations and complete Gift Aid paperwork
· Sort donations for resale, recycling or rubbish
· Label and price goods, referring to the internet for specific price guides if required
· Steam and hang clothing
· Replenish and display stock in the shop throughout the day
· Assist in keeping the shop clean and tidy following the cleaning rota
· Undertake other tasks as required by the Shop Manager
SKILLS AND ATTRIBUTES NEEDED
· Basic numeracy and literacy skills
· IT and internet skills
· Tidy and organised
· Enjoys working as part of a team
· Trustworthy and reliable
· Specialist in an area, i.e. fashion, books etc – desired but not essential
AS A VOLUNTEER WE WOULD ASK YOU TO
· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish
· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.
· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times
· Be reliable and conscientious
· Attend all training and information days, group meetings and supervision
· Exercise patience and understanding when dealing with customers
AS A VOLUNTEER WE WILL OFFER YOU
· An induction and ongoing training with support sessions if required
· Reimbursement of out of pocket travelling expenses
· Full recognition of the time, energy and skills volunteers freely give - for example long service and merit awards
· The opportunity to be part of a friendly team
· Respect for volunteer’s limitations, both in time and emotional involvement
· The opportunity to meet other volunteers and attend occasional social events
· The opportunity to be involved in the planning and development of Age UK East Sussex
· Appropriate insurance cover - to protect you whilst you are acting on behalf of Age UK East Sussex
· The opportunity to enhance your skills in a retail environment.
We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gatwick Aviation Museum is seeking enthusiastic and flexible Volunteers to join their coffee shop team on a regular basis, either Friday, Saturday or Sunday each week. Job share would be considered.
Location: Gatwick Aviation Museum, Charlwood, Surrey, RH6 0BT
Salary: Unremunerated.
Minimum age is 16.
Gatwick Aviation Museum is a registered Charity and welcomes a wide variety of visitors each year, who are able to enjoy the varied collection of incredible aircraft and exhibits on display.
The Museum is currently open to the public on Fridays, Saturdays and Sundays 10am to 5pm, although we regularly welcome groups of all ages for tours and events during the week or in the evenings. We also host a number of different events throughout the year from car shows to cinema nights and open for extended periods during the School holidays. So additional cover in the coffee shop would be required to help out during those busy times.
We want every visit to our museum to be a very special one. As our visitor numbers increase, we need the support of additional volunteers to join our friendly team who go out of their way to ensure our customers have a memorable experience. Duties will include:-
- Welcoming customers with a friendly attitude;
- Serving hot and cold food and drinks to customers;
- Maintaining cleanliness and hygiene standards in all areas, including equipment;
- Using till and processing payments, handling card and cash transactions;
- Ensuring stock on display is replenished, maintaining inventory levels reporting any shortages to the Manager;
You don't need prior experience as training will be provided (including Level 2 Food Hygiene and Safety, First Aid, Fire Safety). Just bring your enthusiasm, be keen to learn and feel confident in a customer facing role. An enhanced DBS check will also be carried out.
We aim to inspire passion, learning and development in an enjoyable environment.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
By providing an excellent visitor experience as a member of the Living History team, you will be bringing wetlands throughout history, and the history of the mere to life by delivering key messages about how important wetlands are for food, materials, medicine and livelihoods. This encourages our visitors to make the most of their visit to Martin Mere, and to understand and support our work to save wetlands for wildlife and people.
This role involves:
- Undertaking talks and hands-on activities in our Mere Tun Village about how useful wetlands are. Specifically about villagers settling next to wetlands 1000 years ago to provide them with food, materials for shelter, medicine and items to trade.
- Undertaking talks in our Mere Tun Village about the history of the mere and development of Martin Mere
- Assisting with activities when Mere Tun Village is open as a working village to our visitors in school holidays and weekends.
- Communicating WWT conservation messages and membership during talks about how people in places such as Madagascar still make settlements next to wetlands for their livelihoods.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
Restore Wetlands and Unlock their Power



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
The National Institute for African Studies (NIAS) is a London-based think tank that provides objective information on African affairs, looking to appoint a Research & Publishing Intern within its office in South West, London. Our main publication, The Saharan is an interdisciplinary journal published by NIAS aimed at exploring the dynamic relationship between culture and development in Africa/UK.
JOB RESPONSIBILITIES INCLUDE:
- Support the editors in the sourcing & production of blog and journal publications
- Checking material for completeness, copy-edit and check appropriate non-technical material such as Facebook, LinkedIn and Twitter updates
- Generate, check and correct files with names, contact information, number of articles, review assessments, and consent forms.
- Serve as a custodian of approved originals of all documentation produced for The Saharan journal
- Use NIAS LinkedIn account to connect to academics and groups to promote the journal, acquire papers, and attract skilled scholars to become reviewers
- Coordinate the publication flow of the journal and all stages of the editorial processes upon the release of each issue
- Review and adjust publications according to the style of the journal, ensuring the correct usage of references and plagiarism checking
- Update wordpress website and a range of social media accounts with news, updates and promotions
THE SUCCESSFUL CANDIDATE MUST:
- Have a minimum of undergraduate degree
- Excellent knowledge of MS Office applications
- Good knowledge of wordpress, crm, social media tools
- Demonstrate excellent editorial and administrative skills together with high attention to detail
- Ability to work under pressure to tight schedules and deadlines
TO APPLY:
- CV
- Covering Letter
- Official transcript(s) of universities attended
- Contact information for two referees (email and telephone preferably from both universities and workplaces)
The position is based in London, UK. Only candidates who already possess the right to work in the UK should apply. The contract is for three months with a probation period of six weeks, extendable upon agreement and contingent on a continued volunteer/paid position.
Candidates should send a covering letter explaining the skills they would offer to NIAS, attaching a CV and a list of referees. The deadline for this round of application is 30 April. Due to the high number of applicants, only those selected will be contacted.
Flexible Working Options Available:
- Flexitime
- Work from home/university
- Part-time
Job Types: Volunteer, Internship
Benefits:
- Travel Expenses, Flexitime
- Support with relevant training
- Career Mentorship
- Sponsored attendance/Presentation at cultural events, conferences, seminars
Education:
- BSc. and equivalent or higher (required)
Experience:
- Publishing: 1 year (preferred)
- Research 1 year (preferred)
Work authorisation:
- United Kingdom (required)
The client requests no contact from agencies or media sales.
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Cowbridge Shop:
Our Cowbridge shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
Tom and his team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.
Considerations:
Age requirement: 16+
Location: 29 High St, Cowbridge CF71 7AE
Commitment: Availability: Monday and Thursday afternoons.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Role Purpose:
To assist our charity shop team(s) in raising the essential funds which allow us to continue supporting local children and their families.
Tasks & activities
Supporting with the day-to-day running of our charity shop, in which some of the activities may include:
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Handling, processing and attractively displaying donations,
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Providing excellent customer service and serving members of the public on the till,
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Being an advocate for Forget Met Not by promoting the work we do and the importance of raising funds.
Personal qualities & experience
You will need to have an interest in retail and customer service. Previous experience of working in retail is useful, but not essential as full training will be provided.
For this role you will need to be:
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Friendly and enthusiastic
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Honest, reliable and have a willingness to learn
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Self-aware as well as able to reflect on your own experiences and feelings
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.
Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B
About the Role:
CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.
Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.
Volunteer tasks and responsibilities
· Welcoming young people to the session;
· Helping young people to register for sessions;
· Join in and be role model for young refugees and asylum seekers;
· Assisting participants to recognise and celebrate their achievements;
· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.
Requirements:
Essential
· To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Monday evenings for a minimum of four months;
· Currently resident in the UK;
- A love of football, and wanting to encourage others to play.
· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role
Desirable
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
Are you a retired health professional or a SLT students, or looking at retraining to become a speech and language therapist... Read on!!
We are seeking dedicated and compassionate Volunteers to join our new drop in group in Hemel Hempstead that takes place on 1st monday of the month from 11am to 1pm. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.
The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.
Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.
Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.
Responsibilities
- Provide companionship and support to individuals, particularly those living with asphasia.
- Assist in organising activities that promote social interaction and engagement.
- Communicate effectively with participants, ensuring their needs are understood and met.
- Help maintain a safe and welcoming environment for all participants.
- Collaborate with other volunteers to enhance the group.
Qualifications
- An understanding or knowledge in aphasia is desirable.
- Strong communication skills, with the ability to engage effectively with diverse groups.
- Proficiency in IT, including familiarity with common software applications.
- A compassionate and patient attitude towards individuals in need of support.
This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At RSPCA Buckinghamshire South Branch, our charity shops are looking for friendly, local volunteers to join our team and help make our shops in Chesham and Burnham a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
Why Volunteer With Us?
As a volunteer charity shop assistant, you will:
- Support a worthwhile cause and help improve animal welfare.
- Be part of a friendly and dedicated team.
- Enjoy a fun and fulfilling role at the heart of the local community.
- Training and development opportunities, including induction and ongoing support.
- Learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- Access to the RSPCA Learning Hub with a wide range of training materials.
What You’ll Be Doing:
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid. (Training is provided but if you are not comfortable using the till, please get in touch because we have plenty of other tasks that do not involve the till).
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What We’re Looking For:
- Friendly, local volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment, preferably 8 hours per week.
- Good communication skills and numeracy skills.
- You will need to be aged 16 or over.
What’s in It for You?
- Meet new people and make new friends.
- Learn new skills to enhance your CV.
- A comprehensive induction and training programme relevant to your role.
- Volunteer in a fun environment at the heart of your local community.
- Know that your time and effort is making a real difference to the welfare of animals.
- We’re happy to reimburse reasonable travel expenses incurred while volunteering.
Practical Considerations:
- Online induction - you’ll need to complete an online induction, you will need basic IT skills and access to a computer. If you are not able to use IT, we do have a paper-based induction as an alternative.
Disclaimer:
Our voluntary roles are subject to:
- An informal interview and trial period.
- Submission of two referees’ contact details.
- Completion of relevant training and assessments for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At FareShare, we stop good food from going to waste and give it to people who need it in our local community. Our Volunteer Drivers deliver food to our Community Food Members which is vital to ensuring the donated food we receive gets to the right people, instead of going to landfill.
What will I be doing?
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Safely driving vans to deliver and collect food
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Loading and unloading food orders, planning routes and completing paperwork
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Responsibly driving the van, cleaning the van, reporting any issues or accidents
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Representing FareShare in a courteous and professional manner and, where necessary, you will be accompanied by a Volunteer Driver’s Assistant.
Why volunteer as a Driver with FareShare?
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Gain skills such as route planning, manual handling, organisation, teamwork and communication skills
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Meet new people, be part of a team and socialise with other volunteers and Community Food Members
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Be physically active, keep fit and help vulnerable people in your community.
Requirements for the role:
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Hold a full driving licence with no or low points
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Be over 21 with minimum 3 years driving experience
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Have the confidence to drive a medium-sized van (training/support will be offered where needed)
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Be able to perform physical manual handling tasks safely including loading/unloading food from the van
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Have the ability to complete paperwork and follow directions via Sat Nav system/map
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Be adaptable and flexible. Managing surplus food is unpredictable and tasks can vary
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Be positive, friendly and personable
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Be able to work well in a team and on your own
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Follow health and safety policies & procedures
We are committed to embracing diversity and promoting equality and inclusion. As part of your application, please let us know of any health conditions or access needs that might impact your volunteering with us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHARITY SHOP VOLUNTEERS NEEDED – CUSTOMER SERVICE - HASTINGS
We currently need volunteers for Tuesday and Saturday afternoons, Wednesdays & Friday mornings and all day Sundays.
Please get in touch if you would like to become part of our amazing Volunteer Team!
PURPOSE
To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation
ROLE OF THE VOLUNTEER
· Greet and thank customers in a polite and friendly manner
· Assist customers in choosing items and actively promote sales
· Replenish and display stock in the shop throughout the day
· Receive donations and complete Gift Aid paperwork
· Handle cash and operate the till following correct procedure
· Take credit card payments using the Streamline system
· Assist in keeping the shop clean and tidy following the cleaning rota
· Undertake other tasks as required by the Shop Manager
SKILLS AND ATTRIBUTES NEEDED
· Great communication and interpersonal skills
· A pleasant and friendly manner
· Basic numeracy skills
· An eye for detail
· Enjoy working as part of a team
· Trustworthy and reliable
AS A VOLUNTEER WE WOULD ASK YOU TO
· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish
· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.
· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times
· Be reliable and conscientious
· Attend all training and information days, group meetings and supervision
· Exercise patience and understanding when dealing with customers
AS A VOLUNTEER WE WILL OFFER YOU
· An induction and ongoing training with support sessions if required
· Reimbursement of out of pocket travelling expenses
· Full recognition of the time, energy and skills volunteers freely give - for
example long service and merit awards
· The opportunity to be part of a friendly team
· Respect for volunteer’s limitations, both in time and emotional involvement
· The opportunity to meet other volunteers and attend occasional social events
· The opportunity to be involved in the planning and development of Age UK East
Sussex
· Appropriate insurance cover - to protect you whilst you are acting on behalf of
Age UK East Sussex
· The opportunity to enhance your skills in a retail environment.
We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.
The client requests no contact from agencies or media sales.



