Volunteer roles in North west
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
We are seeking Event Doctors to respond and manage emergency calls/incidents at events which may include venues such as stadia, concert halls, motorsports tracks, road races etc. Event doctors shall provide specialist, clinical, social and holistic care while undertaking clinical assessment and interventions in the pre-hospital environment. This will mainly involve working in mobile treatment centres or temporary event medical centres.
Successful candidates will be registered registered medical practitioners with the GMC, without cautions or restrictions, and hold a license to practice outside of an approved practice setting.
The closing date for this role is 31/10/2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Orchards is looking for a reliable and organised volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the smooth running of our supported accommodation services.
At Orchards our vision is to see women free from sexual exploitation.
The client requests no contact from agencies or media sales.
Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!
About the Role:
Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.
Our groups and courses can be run online or in-person in your local area.
- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers. It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.
- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.
Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.
Why Volunteer with Us?
Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.
Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.
Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.
How do I know it’s right for me?
Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.
We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.
What is the time commitment?
You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group).
- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sanata Charitable Trust
The Sanata Charitable Trust is a registered charity and consists of two Trusts, one based in the United Kingdom, the other in Gilgil, Kenya. The purpose of the UK Trust is to generate funds for the development and ongoing costs of the Restart Africa Children’s Centre.
Restart Africa children’s home was established in 2008 in response to the desperate needs of street children in Gilgil who are at serious risk of violence, abuse and starvation. Starting with 6 children, the centre has expanded over the years to a purpose-built home that currently has nearly 100 children in its care. Receiving no government funding, the centre is fully reliant on donations and sponsorship to finance operations. For the children in its care, Restart Africa fosters a loving, safe home, with meals, welfare and education, enabling them to enjoy their childhood and the opportunity to fulfil their potential. When it is time for the young adults to leave the permanent care of Restart, they are equipped with a qualification in their chosen field that will enable them to rejoin Kenyan society and build a success future for themselves. In conjunction with the life-changing benefits Restart Africa creates for those in its care, it also supports the local community by providing a range of employment opportunities in a safe and respectful working environment.
About the Role
The Marketing/Fundraising lead trustee role is being developed as part of our strategy to raise the profile of Restart Africa and diversify donation streams to ensure we grow sustainable financial foundations to underpin the amazing work of the Restart Africa centre.
In addition to this Trustee role, we are also in the process of investing in a Marketing and Communications Executive which is a full time, permanent role based onsite at the Restart Africa centre. The purpose of the role is to generate and publish emotionally engaging, authentic content that meets the needs of the varying stakeholder groups in a timely manner.
Main Trustee responsibilities:
· Provide the Board with strategic guidance for raising the profile of Restart Africa, diversifying donation streams, and addressing the ongoing engagement needs of differing stakeholder groups.
· Offer insights to the Board into advocacy trends, movement-building and changes in the fundraising landscape.
· Support the Marketing and Communications Executive in the development of the brand guidelines and strategy implementation.
· Communicate and coordinate actions required from fellow Trustees to support strategic implementation.
· Evaluate the channel/content performance and advise the Board on the success and challenges of the strategic implementation.
· Oversight of campaigns and marketing communications to ensure legal compliance, appropriate for the target stakeholders and are aligned with the charity’s policies and values.
Time Commitment
· 2 remote Board meetings per annum
· In person AGM, held in September
· Additional time as necessary to fulfil the requirements of the role
Skills and Personal Attributes
· Have the enthusiasm, passion and engagement in the charity purpose to commit to delivering the requirements of a voluntary role.
· Experience in creating and leading the successful execution of a multi-channel marketing strategy is essential.
· Experience in fundraising is desirable but not essential.
· Time spent in Kenya, or experience working with a Kenya based entity, is desirable but not essential.
How to Apply
· Please send a CV and covering note detailing your interest for the role and how you meet the role criteria. The covering note will form a key part of the candidate selection process and should extend to no more than one page.
Please send a CV and covering note detailing your interest for the role and how you meet the role criteria. The covering note will form a key part of the candidate selection process and should extend to no more than one page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our outreach service provides enhanced support for vulnerable and intimidated witnesses who may need additional support and preparation ahead of trial day so they can give their best evidence in court.
What will you do?
Support a diverse range of vulnerable and intimidated witnesses and be their key supporter before, during and after the trial to help them prepare and cope with their experience of giving evidence.
Work collaboratively with witnesses to identify their needs and deliver a tailored package of preparation and support.
Meet with witnesses via video call and phone.
Show witnesses around the court before the trial so they are familiar and at ease in the environment.
Attend court on the day the witness gives evidence, accompanying them when giving evidence where permitted.
Make contact with the witness post trial to talk about their experience of giving evidence and facilitate referrals to other agencies.
What skills will you need?
You don’t need specific qualifications but you’ll need to:
- Be friendly, caring, supportive and empathetic towards others.
- Be non-judgemental and impartial.
- Have good communication skills; both written and verbal, as well as being a good listener.
- Be able to work effectively as part of a diverse team
- Be reliable, committed and flexible, with an ability to plan and organise your own time and tasks.
- The ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.
- The ability to travel within your local area (in some areas this may require a vehicle).
- Have access to good internet connection and a laptop/ computer with a camera to use in a private space. This enables you to facilitate video calls with witnesses, and undertake training and communication tasks.
You’ll also need an Enhanced level DBS disclosure (a criminal record check), which we will arrange. Having a criminal record is not in itself a barrier to volunteering with us.
Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Jawbone Collective seeks a Volunteer Bookkeeping / Financial Recordkeeping support person to join our thriving arts organisation. As we continue to expand activities and our reach across the Southwest of England, we need someone with financial expertise to help strengthen our operational foundation.
You will work remotely alongside our dedicated management team to develop robust financial processes that will support our journey toward becoming a self-sustaining arts organisation. Your expertise will be instrumental in supporting us in managing our diverse revenue streams, including workshop fees, journal and poetry publications, grants (hopefully we get some soon) and event income.
As part of our inclusive creative community, you'll contribute to an organisation that champions diverse voices, including neurodivergent, disabled, LGBTQIA+ and working-class writers. While a love for literature isn't required, you'll be supporting a mission that makes literary opportunities accessible to all through affordable programs and free submission opportunities.
Role Description
- Initially organising a transition to accounting software
- Train team members in maintain financial records and bookkeeping
- Assist with financial reporting and planning
- Support budget management for our various programmes and publications
- Help track expenses related to workshops, events, and publishing activities
- Contribute to funding applications and financial governance
What We're Looking For
- Experience in financial management and
- Governance required for a CIC (desirable, or be willing to learn)
- An ability to train team members in necessary software for bookkeeping
- Strong organisational skills
- Ability to work with our creative community-focused team
- Understanding of arts organisation operations (desirable)
About Us
The Jawbone Collective is a dynamic arts organisation dedicated to nurturing creative voices across the Wessex Region. Founded in 2022, we've evolved from our initial mission of publishing the poetry collections of under represented groups to becoming a comprehensive creative hub offering multiple platforms for artistic expression. Our initiatives include the upcoming Jawbone Journal - May 2025; developing a Substack community, Jawbone Radio for spoken word performances; plus workshops - in person and online; and mentoring programs. Based in Dorset, we've established strong creative communities in Dorchester and Bridport as well as attracting attendees to real world activities coming from Dorset, Devon, Wiltshire and Somerset, whilst also maintaining an active online presence attracting people from the UK and across the world.
At our core, we're driven by a commitment to diversity and accessibility in the arts. Our community of 15 core creative members represents a rich tapestry of voices, including creatives from neurodivergent, disabled, LGBTQIA+, female and working class creators from various age groups and backgrounds. We are actively challenging publishing industry 'norms' by offering affordable and free submission opportunities. We are bridging the gap between performance and page poetry, and creating inclusive spaces where every creative voice can flourish. Through our various platforms and initiatives, we're building a supportive environment where artists can develop their craft, share their work, and connect with a broader creative community.
Working remotely however we would love to meet up with you from time to time.
You are most welcome to attend any of our events and workshops at no cost to yourself.
Amount of hours approx 8 - 16 hours a month depending on projects.
Cover Letter... we would like a few paragraphs about you and your interest in applying for volunteer work and how you feel you can help a community organisation.
Also if you move forward in the recruitment process, we will be seeking references and contact information of two referees.
A Poet’s journey to publication and the navigation to a profession in literature and the sharing of their work is at the forefront of our mission.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for Civil Service professionals who want to inspire the next generation and help diversify the future public sector workforce. As a Civil Service Career Ambassador, you’ll deliver two 1-hour online workshops per year to sixth-form students, introducing them to the breadth of careers across government and sharing your personal journey. This is a simple but high-impact way to support social mobility, represent your department, and help young people build confidence in their career choices.
Who We’re Looking For
Civil Service professionals who are:
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Passionate about public service and supporting young people
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Comfortable speaking to small/medium student groups
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Committed to promoting diversity and inclusion
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Interested in helping students explore career pathways
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Able to share authentic experiences and encouragement
Key Responsibilities
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Deliver the Civil Service Careers Presentation
Use the existing presentation deck (provided) to introduce students to:-
What the Civil Service does
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Types of roles and departments
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Early careers pathways (Fast Stream, apprenticeships, internships, direct entry)
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Public impact and real examples of work
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Skills needed for successful applications
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Share Your Personal Career Path
Provide real-life insight into:-
Your route into the Civil Service
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What your day-to-day role includes
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The culture and values of your team
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Why public service matters to you
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Participate in a Live Q&A Session
Answer student questions about:-
Application tips
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Working culture
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Progression opportunities
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What makes someone a strong fit
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Diversity, inclusion, and belonging in the Civil Service
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Promote Inclusivity & Representation
Encourage students from a wide range of backgrounds to consider careers in government, helping to broaden and diversify the future talent pool.
We ensure that ambitious state-educated students are equipped with the necessary knowledge and tools to discover and achieve their dream career.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.
What will you do?
- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).
- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.
- Go into the courtroom with a witness on trial day if permitted.
- Identify additional support to which we can signpost or refer witnesses.
- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.
What skills do you need?
You don’t need specific qualifications but you’ll need to:
- Be caring, mature, supportive and empathetic towards others.
- Be friendly and approachable with good listening and verbal communication skills.
- Be non-judgemental, impartial and have a confidential approach to supporting others.
- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.
- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.
- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.
Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer role: (unpaid)
Do you feel called to support the people of Gaza but unsure where to start? Our grassroots charity is build on love, passion, and collective care. As a volunteer, you will be part of a heart-led community working to deliver food and vital aid - turning solidarity into real world impact.
Creative & Design Assistant – Sun of Freedom (Part-time / Casual / Volunteer)
Sun of Freedom is looking for a creative assistant to help our Creative Director with design for events and aid/distribution updates.
You’ll help with:
- Canva designs for Instagram (posts, stories, carousels, reels covers)
- Event designs (posters, schedules, signage, thank-you graphics, QR donation tiles)
- Basic print-ready PDFs
- Keeping templates and files organised
You’re a good fit if you:
- Have a strong eye for clean design and layout
- Are confident using Canva (Adobe a bonus)
- Communicate well and meet deadlines
- Can handle sensitive content respectfully
- Time: ~5–10 hours/week (flexible, more around events)
- Location: Remote (optional in-person if local)
Job Type: Part-time
Expected hours: 4 – 8 per week
Benefits:
- Work from home
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GHRI
Global Health Reform Initiative (GHRI) is a humanitarian organization focused on improving access to healthcare for underserved and vulnerable communities through digital health solutions, telemedicine support, and community outreach.
In short: tech + health + impact = GHRI.
Role Overview
GHRI is looking for a Volunteer Full-Stack Mobile App Developer to help build, improve, and maintain our mobile health applications. This role is critical to delivering digital healthcare support to people who need it most.
✨ Important part: Your code will support real healthcare access, not demo projects collecting dust.
️ Key Responsibilities
Develop and maintain mobile applications (Android / iOS or cross-platform)
Work on both frontend and backend features
Integrate APIs, databases, and third-party services
Collaborate remotely with designers, admins, and health teams
Help improve app performance, security, and user experience
✅ Requirements
Experience with mobile development (Flutter, React Native, or native Android/iOS)
Backend experience (Node.js, Firebase, Django, or similar)
Understanding of APIs, databases, and authentication
Ability to work independently in a remote team
Passion for using tech to solve real-world health problems
(No need to be a Silicon Valley wizard. Just be solid and reliable.)
What You’ll Gain
Real-world experience building a health-focused mobile app
Opportunity to work on impactful digital health solutions
Collaboration with a global humanitarian team
Volunteer certificate and recommendation (where applicable)
Strong portfolio experience (this one actually impresses recruiters)
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GHRI is seeking a Remote Volunteer Administrative Assistant to support daily operations and coordinate other volunteers. This role is key to keeping communication smooth, tasks organized, and volunteers aligned across projects.
✨ Important part: You’ll help manage and support volunteers remotely, not just handle admin tasks.
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️ Key Responsibilities
Handle remote administrative tasks (scheduling, documentation, follow-ups)
Coordinate and oversee other volunteers remotely
Assist with internal communication and task tracking
Maintain accurate digital records and reports
Support GHRI programs and ongoing initiatives
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✅ Requirements
Strong communication and organizational skills
Ability to work independently in a remote environment
Basic knowledge of Google Workspace / Microsoft Office
Experience managing or coordinating people is a plus
Passion for humanitarian and health-focused work
(No commuting. No traffic. Just responsibility.)
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What You’ll Gain
Remote work experience in a global humanitarian organization
Leadership and administrative skill development
Exposure to digital health and nonprofit operations
Volunteer certificate and recommendation (where applicable)
A meaningful experience you’ll actually be proud of
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us improve the quality of life after spinal cord injury!
At Stoke Mandeville Spinal Research (SMSR), we’re dedicated to improving the quality of life for people living with spinal cord injury (SCI). Our research tackles some of the biggest challenges faced after injury — from pressure ulcers and urinary tract infections to chronic pain and poor mental health.
As we continue to grow our reach and impact, we’re seeking a new Trustee with knowledge of fundraising or income generation to join our Board.
What we’re looking for:
We’d love to hear from you if you have experience in:
-Developing and delivering successful fundraising strategies
-Building partnerships with individuals, corporates, or trusts
-Supporting charities or non-profits to grow income and influence
You’ll bring insight, ideas, and energy to help us deliver sustainable income and act as a champion for our work within your networks.
Previous trustee experience isn’t essential; what matters most is your commitment to our mission and a willingness to contribute your expertise at a strategic level.
What you’ll do:
- Offer strategic advice on fundraising and supporter engagement
- Help open doors to new networks, donors, and opportunities
- Be an ambassador for SMSR and our research impact
What you’ll receive:
- The chance to make a real difference to people living with spinal cord injury
- An opportunity to use your skills at Board level and gain governance experience
- Collaboration with passionate trustees, researchers, and professionals
Interested?
To apply or find out more, please send a short covering note and your CV to Charlotte Minoprio (Head of Development).
Reg Charity No 1183744
Our aim is to improve the quality of life for people living with spinal cord injury.
The client requests no contact from agencies or media sales.
Join White Ribbon UK as a Trustee and help us end men’s violence against women. We are looking for someone who can bring experience, insight, and commitment to our board.
White Ribbon UK is the leading charity in England and Wales working to engage men and boys in ending men’s violence against women and girls. We do this by challenging harmful attitudes, behaviours, and systems that allow gender-based violence to continue. We encourage men and boys to take responsibility and become allies in creating a safer, more equal society.
As a trustee, you will help guide the charity’s work and make sure we stay true to our mission. You will work with other trustees and the CEO to oversee strategy, finances, and risk, and ensure the charity is well run and sustainable. This is a voluntary role; reasonable expenses will be reimbursed.
What You’ll Do
• Attend six board meetings a year (mostly online) and read papers in advance.
• Help set the charity’s strategy and monitor progress.
• Support and challenge the CEO and senior team.
• Uphold our values and commitment to equality, diversity, and inclusion.
Time Commitment
Around one day per month, including meetings and preparation.
Who We’re Looking For
We are in a period of growth, expansion and change. So we are looking for people with previous experience serving on a charity trustee board, with an understanding of small charities, who are keen to help us grow and an understanding that we will need to take some risks. We are looking for someone who understands charity governance and can bring skills in areas such as influencing policy makers, campaigning, fundraising, finance, and general governance. You must share our commitment to ending men’s violence against women, social justice and gender equality and be willing to give your time and energy to help us achieve our goals.
Why Join Us?
By joining White Ribbon UK, you will help shape the future of a charity determined to make real change, by increasing our impact and reach. You will develop your skills, expand your network, and make a meaningful impact on society.
Closing date for Applications - Tuesday 13th 2026 (midnight)
First interviews - Saturday 17th January – to meet the CEO, get an update on where the board is and an opportunity to ask questions.
Second interviews - Saturday 24th January – meet the Chair, Treasurer and other trustees
If you would like to find out more before applying you are welcome to join us for a Discovery Session online on Tuesday 6th January at 6.30 pm. Open to all, an Informal session to find out more about the work of White Ribbon and what we do, with a presentation from the CEO and a chance to hear from some of the trustees.
We hope successful candidates will be able to join us in person at our annual Away Day on Tuesday 10th February – please save the date!
The client requests no contact from agencies or media sales.
We are seeking new Trustees to help shape and support the world-leading and student-focussed Rambert School to ensure it remains a centre of global excellence in dance education. We are particularly interested in those with skills and experience in the following areas:
• Dance Industry
• Human Resources (HR)
• Property and Buildings
• Technology and Digital Literacy
To apply: please read through the Recruitment Pack via our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
