Volunteer Roles
Come join our volunteering team to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q3 by Best Companies as the 6th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
We are looking for an Activities Volunteer to help deliver recreational activities to our service users, tasks will include:
•Welcoming visitors and service users to the hub, helping them sign in, directing them to the hub space, helping service users to engage within a group setting, helping with any activity sessions that take place on or off the premises.
•Physical sporting activities such as football, cricket, rugby, group cycling etc.
•Playing board games, creative – arts, music, photography.
•Consulting clients to gain their feedback about what sessions they would like to participate in.
•Helping clients to engage within a group setting.
You will offer a safe and comfortable experience for all clients, showing awareness of clients varying physical and mental well-being needs.
Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.
This role requires maturity, and an ability to engage with male adults in a trauma informed way, while working alongside staff members to deliver the service in line with agreed procedures and systems.
Volunteers need to:
•Be at least 18 years old
•Be able to get to the venue based in Manchester
•Be able to commit to every fortnight
•Be computer literate and have a good standard of spoken and written English
•Be willing to have an enhanced DBS check
•Have knowledge and understanding of human trafficking issues or willingness to learn
•Have knowledge of mental health issues and the challenges faced or a willingness to learn
•Have an understanding of the importance of professional boundaries in the role
To apply please visit our website and complete an application form.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Healthwatch Lambeth is looking for a new Chair of Trustees to be a credible and effective ambassador for the organisation in Lambeth. Healthwatch Lambeth is the independent champion of local people who experience or need health or social care. Its vision is that people have their health and social care needs heard, understood and met. To achieve this vision HWL works to bring the voices and experiences of local people to bear in decision making.
HWL is governed by a Board of trustees which provides effective, skilled oversight and direction to the organisation. The Board is a supportive group who will work closely with a new Chair to ensure HWL fulfils its vision and responsibilities.
The successful candidate will be excited at the prospect of joining HWL and working with a passionate and experienced staff team, as well as a skilled and committed Board, to raise HWL’s profile, ensure it is strategically positioned to influence and advocate for improvement in health and social care.
Due to the current Chair of the board's term ending in early 2024, Healthwatch Lambeth wishes to recruit a Chair of the board. We are also seeking new members to the Board of trustees including trustees with HR experience, finance experience and other skills relevant to Healthwatch Lambeth's work. We are particularly interested in appointing trustees who reflect the diversity of our borough. If you have not been appointed to a board role before, we encourage you to apply and we will provide mentorship and training to ensure you can fulfil the role.
Please do not hesitate to ask any questions and if you think this could be for you.
Application instructions
You are welcome to speak informally with the CEO or present Chair to find out more.
Please send a CV and covering letter explaining why you are interested in applying for the Chair role by midnight on 7th March.
Please get in touch if you are interested in a general trustee role.
Appointment process
Following receipt of your application, we will arrange an informal discussion with our Chair and CEO. The next stage is we will then interview individuals with 2 or 3 board members and if successful we will take up references. Following this, a recommendation will be made to the board on your appointment, and if successful you will be co-opted to the board and then formally elected at our AGM.
The client requests no contact from agencies or media sales.
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Citizens Advice Southampton is looking for a new Treasurer
Our Treasurer is a vital member of our Board of Trustees; this is a voluntary position. Unremunerated but with reasonable expenses covered.
Skills; we are looking for anyone with relevant financial qualifications or experience who is interested in becoming our Treasurer
Where; Southampton
Time; the Board of Trustees meets once a month apart from August and December when there are no meetings. In addition, the Treasurer will be part of a focussed committee which also meets once a month, such as Finance or Governance and Risk.
About Citizens Advice Southampton; This local and essential Charity provides vital support to the people of Southampton. Integrated into the local Community, Citizens Advice Southampton’s incredible volunteers and paid staff help more than 6500 people with 11000 issues every year, providing advice that is free, independent, impartial and confidential.
What will you be doing? Duties include; explain, guide and advise the board on the key assumptions and financial implications of the Citizens Advice Southampton budgets, operational and strategic plans ensure that the organisation has an appropriate reserves policy and a realistic budget that meets the services’ needs ensure that annual accounts are prepared in compliance with SORP (Statement of Recommended Practice) Accounting for Charities and submitted by the deadline to the Charity Commission and/or Registrar of Companies, and make arrangements for them to be audited or independently examined as required
What’s in it for you? Not only will you directly contribute to the success of this essential charity in supporting the local community, for you personally there are many benefits. Such as; Meet others and build relationships with other trustees, paid staff, volunteers and other community members Build on your governance and leadership skills Increase your employability
What are we looking for? Although you will not necessarily need to have prior experience of being a Trustee, we are specifically looking to recruit anyone with relevant experience which will support them in their role as Treasurer. Useful skills for our Treasurer include; have financial qualifications or experience some knowledge or experience of charity finances, fundraising, financial consequences and pension schemes excellent good numeracy skills to understand accounts be able to explain complex financial information in an accessible way Effective communication skills and willingness to participate actively in discussions Commitment to the aims, principles and policies of Citizens Advice Southampton Willingness and ability to learn, and to develop and understand your own attitude Ability to work effectively as part of a team Ability to think creatively and to exercise good independent judgement Ability to understand and accept the responsibility and liability of being a trustee
Citizens Advice Southampton Citizens Advice Southampton are an equal opportunities employer and encourage applications from all who meet the above specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The client requests no contact from agencies or media sales.
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We are looking for volunteers who have strong IT skills and have experience using online platforms such as Teams and Zoom. This volunteer opportunity is perfect for those looking to volunteer remotely, have the chance to access opportunities and gain more third sector experience.
Who Cares? Scotland Education and Engagement team are looking for a Virtual Education and Engagement volunteer to assist in the delivery of online sessions, discussing and reflecting on Corporate Parenting practice in relation to people with Care Experience. The role will involve providing technical support and supporting the delivery team where necessary. This is an exciting and newly developed role which gives practical experience within the Third Sector, providing training to Corporate Parents on care experience, and would allow for personal development for a suitable candidate.
This position is almost exclusively online, therefore, open to anyone with the ability to work remotely and possesses IT skills.
The client requests no contact from agencies or media sales.
1.EXECUTIVE SUMMARY.
Smile for future generation is a community based development organisation which was established in 2023 by Tanzania citizens from mainland, aiming to influence, advocating for ,building capacity for children and their community so as to explore various opportunities in different sectors. The organisation intends to start implementation of the activities to the regions around lake Victoria.
SMILE FOR FUTURE GENERATION is located in Ilemela district, mwanza city Council in magaka village.
Education sector is essential in realising country vision of industrialization and economy hence improved quality of life.Despite effort of the government of Tanzania in improving education services by ensuring free education to primary and secondary schools, there marginalised and vulnerable children who are not benefiting fully this opportunity. To realize this there are needed efforts from other non state actors to complement governmental efforts in enhancing good educational services for children from vulnerable families especially from rural areas majorof whom are disadvantaged.This will entail working on innovative ideas suitable for respective communities thus ensuring equitable access to education services fir school children 6_ 18 years.
VISION STATEMENT.
To anticipate the good educational services among children in Tanzania.
MISSION STATEMENT.
Glance children development and education through capacity building, infrastructure and facilities development.
OBJECTIVES.
1.To support children from vulnerable families with school needs such as backpacks,shoes ,school uniforms and pens.
2.To enhance the provision of sanitary pads to the children.
3.Encourage the participation of the community in educational services.
Bahati Alphonce
General director.
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About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.
We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.
About the CARAS Adult Team:
In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.
About the Role:
We are seeking two volunteers based in London to teach our lively computer classes in Tooting every Monday 9:00-11:00. Volunteers will lead the sessions with guidance from the CARAS ESOL Teacher and will work closely with our community members to build their skills and confidence using computers. The Digital Literacies course at CARAS is built around Pre-entry to Entry 2 levels in English. Volunteers will be supporting individuals with tasks such as: getting to know how to use a computer, using the internet, setting up an email address, and using Microsoft office. We intend to fold employability sessions, including CV writing and job searching, into these sessions.
Volunteer Tasks and responsibilities:
· Lead on the delivery of sessions with support from CARAS’s Essential Digital Skills Teacher.
· Assist with the logistical set up of the sessions, supporting CARAS staff where needed.
· Work collaboratively as a team and assisting to shape the project.
· Create class registers and records as required.
· To attend and contribute to volunteer pre- and de-briefs at each session.
· To act as a positive role model and set standards of behaviour when volunteering.
· Support people to develop their knowledge and skills and encourage and inspire participants to reach their full potential.
· To assist participants to both, recognise and celebrate their achievements.
· To challenge negative attitudes and behaviour in an appropriate manor.
· Advocate for the rights of asylum seekers, refugees and migrants with not for them.
· Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
· To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds.
· To be female identifying.
· Have a good understanding of how to use a computer.
· To be reliable and punctual.
· Excellent presentation and communication skills, especially with people with varying levels of English.
· Commitment to support people seeking asylum to take control of their asylum journey.
· Ability to volunteer every Friday for a minimum of three months.
· Current resident in the UK.
· Ability to work in Tooting SW17.
· To provide five years’ worth of addresses and be willing to undergo a DBS check.
· To attend CARAS General and Safeguarding Training sessions.
· To be 18 years or older.
Through volunteering with us you will:
· Meet new members of your local community
· Learn about different cultures
· Learn about issues relating to refugee and asylum seekers
· Work as part of a friendly, welcoming team
· Develop your skills and competencies
· Be able to access relevant training, including safeguarding
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers.
Successful applicants will have an informal meeting with a member of the CARAS staff team. These meetings will be on a rolling basis so apply ASAP!
The client requests no contact from agencies or media sales.
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The Quality of Life Foundation is looking for a new Trustee with financial expertise to join our existing board.
This is a great opportunity for an experienced professional to join the board of a growing and impactful organisation that is bridging the gap between health and wellbeing and the built environment.
The Quality of Life Foundation
The Quality of Life Foundation was established in 2019 by Prof. Sadie Morgan OBE. Its vision is for a housing system that improves people’s quality of life in their homes and neighbourhoods over the long term.
Our activities include research, thought leadership, training and strategy development, based on the organisation's Quality of Life Framework. Working with organisations in the public, private and third sectors, we are instigating practical projects to support more long-term thinking in industry and government. We are a small but influential organisation and have ambitious plans for growth over the coming years.
We were formally registered as a charity in 2022 and operate a wholly-owned commercial trading subsidiary.
The Role
The role of the Trustees is to set the organisation’s strategic direction, monitor the delivery of its objectives, and uphold its values and governance. The board will also guide, advise and support the Chair, who leads the delivery team towards achieving the Foundation’s vision and purpose.
For this role, we are specifically looking for someone with a finance background and existing or previous experience in charity finance and governance to work with existing trustees to oversee the financial matters of the charity in line with good practice and the legal obligations of the Charities Act.
The appointed trustee will sit on the Finance, Governance and Risk sub-committee and work with the Foundation’s Director and other trustees to update the board at regular intervals about the financial position of the Quality of Life Foundation and its trading subsidiary, QOLF Trading Ltd. NB all trustees are jointly and severally responsible for the administration of the charity.
Key responsibilities of the trustee include:
General
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Overseeing the creation and implementation of the Quality of Life Foundation’s strategy and business plan.
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Ensuring that the Foundation complies with all legal, regulatory and charitable requirements.
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Ensuring that the Foundation’s governance and performance is of the highest possible standard.
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Representing the Foundation at external events and sharing its aims and achievements with a wide variety of stakeholders to further establish its profile.
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Working in partnership with other Trustees and the Chair.
Financial
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Supporting the Director and board to oversee the financial matters of the charity, and to ensure appropriate presentation of budgets, accounts, management accounts and financial statements.
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Ensuring that financial resources are spent in accordance with the Charity’s objectives, good governance, legal and regulatory requirements.
Main duties:
In addition to the general duties of a trustee, your time will be spent:
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Liaising with the Director and/or Business Manager and supporting on financial matters.
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Supporting the board to monitor the financial viability of the Quality of Life Foundation and its trading subsidiary, QOLF Trading Ltd.
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Creating, in conjunction with relevant senior staff, a set of sound financial processes and procedures for the control of the charity’s assets.
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Advising on the financial implications of the Quality of Life Foundation’s Strategic Plan.
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Reviewing the annual accounts and, where applicable, liaising with the Foundation’s external accountants to ensure the accounts are compliant with the current Charities’ statement of recommended practice (SORP).
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Ensuring that sound financial management is maintained and ensuring expenditure is in line with the Foundation’s charitable objectives.
You
You are a leading professional in your industry with the time and commitment to help accelerate our growth and impact. You will be able to demonstrate:
General:
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A commitment to the Quality of Life Foundation’s mission and vision.
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Knowledge and understanding of current financial practice relevant to charities and relevant duties under the Charities Act.
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Understanding and acceptance of the legal duties and responsibilities of trusteeship.
Strategic Leadership:
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An ability to quickly understand, explore and resolve strategic issues, and to set and prioritise objectives.
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An ability to make your views known and make decisions in a group environment and in line with strategic objectives.
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Integrity and good independent judgement.
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Agility and the ability to think creatively.
Communication:
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Confidence in persuading and in communicating clearly and sensitively.
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Ability to listen intently, carefully and objectively.
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Ability to convey ideas, information and opinions clearly and concisely including a preparedness to make unpopular recommendations to the Board.
Teamwork:
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An ability to work effectively as a member of a team and to make decisions for the good of the Foundation.
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Support of the Chair, fellow board members and the Director.
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An ability to challenge the views of others appropriately.
Trustees should also have a good network and be able to combine various specialisms, with an understanding or appreciation of issues around design quality or health and wellbeing.
We are committed to maintaining a diverse and inclusive board, containing a broad range of skills, experience and backgrounds.
Commitment
The board meets formally four to six times per year. In addition, you will be expected to join the Finance, Governance and Risk sub-committee of the board and to represent the Foundation at external events.
Board meetings are held online and once a year at a location in central London. They are generally held midweek during the working day.
Trustees report to the Chair of the board. The position is unpaid, but reasonable expenses will be covered.
How to Apply
Please send a CV and covering letter outlining your experience, why you would be suited for the role and why you want to join the Quality of Life Foundation board.
If you require further information, or would like an informal conversation about the role, please contact us via our contact form on our website.
Applications will be considered by the Chair and Trustees of the Quality of Life Foundation.
Suitable candidates will be invited to interview.
The client requests no contact from agencies or media sales.
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- Voluntary (expenses paid)
- Approximately 4-8 hours per month
- Meetings take place in Bromley, Greenwich, or virtually via Video Conference when required
Age UK Bromley & Greenwich are the leading older persons organisation in both boroughs. We are a local charity with over 80 staff and 250 volunteers we are seeking to add to the expertise of our experienced, professional Board of Trustees.
We are seeking an Honorary Treasurer, who will monitor the financial matters of the charity and report to the trustees on all matters relating to the financial health of the charity. You will be a qualified financial professional, with excellent communication skills and you will be able to work strategically as part of a supportive team.
This is an exciting time to join Age UK B&G as we begin the work on developing our new organisational strategy. With an increasingly ageing population, a continuing cost of living crisis and a post Covid environment which has highlighted the high levels of social isolation among older people, our services have never been more important.
The client requests no contact from agencies or media sales.
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At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
The Digital Innovations Team Lead is responsible for overseeing the delivery of value for Teenage Helpline through research of emerging technologies, development of proof of concepts and the delivery of new solutions through technology identified. The role involves communication with other Teenage Helpline team leads; managing team workload; creating an opportunities-based technology plan for the charity; researching technology opportunities; overseeing communication and awareness of technology; liaising with departments to develop use cases and developing solutions.
You’ll be at the forefront of our digital transformation journey. You’ll work closely with cross-functional teams to design, develop, and implement innovative solutions that enhance user experiences, streamline processes, introduce new workflows and ultimately drive charity growth.
Responsibilities
- Collaborate with IT Project Managers to ensure digital innovations projects are assigned, worked on and project requirements are understood.
- Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
- Forecasting work through research and creation of development plans.
- Promote best practices such as adhering to the project's software development lifecycle requirements.
- Planning initiatives and tracking associated timelines.
- Management of Digital Innovations Team, ensuring work is allocated, managed and tracked effectively.
- Reporting key updates and results to the CIO.
- Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
- Willingness to advise on the direction of development through clear reasoning and justification.
- Explore emerging trends, tools, and frameworks to drive continuous improvement.
- Participate in brainstorming sessions and contribute fresh ideas to solve complex challenges.
- Ensure code quality, scalability, and security across all projects.
Skills
- Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
- Passion for research and development and how it can create value for Teenage Helpline’s operations.
- Excited about the possibilities of implementing new technology.
- Strong verbal and written communication skills.
- Organisational skills and the ability to ensure set tasks are delivered on time.
- Ability to plan and manage time effectively.
- Experience working with others and leading a team.
- Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
- Strong familiarity with and use of Microsoft 365 and Azure products.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
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Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face youth Digital ESOL classes in Tooting on Mondays and Wednesdays.
Study programme in English, Maths, Digital skills and Cooking: Monday 10am to 3pm
Study programme in English, Maths and Digital skills: Wednesday 10am to 6pm
You can apply to volunteer in one or more sessions. Each session lasts 2 hours.
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
Providing learners with one-to-one or small group support within ESOL classes;
Help young people to build confidence in digital literacy;
Helping to set up the classroom and provide learners with classroom resources;
Helping create “learner portraits” to understand their strengths and areas of interest;
Engaging learners in informal conversations or games during breaks to help them practice their conversational English.
Checking the session plan aims with the lead teacher and assisting learners achieve them;
Attending and contributing to volunteer debriefs after each session;
Making use of any community languages you may know to help students during the class;
Working collaboratively as a team and helping to shape the project;
Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
Assisting participants to recognise and celebrate their achievements;
Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential:
To be 18 years or older;
Able to travel to our community centre in Tooting (travel expenses can be reimbursed);
An interest in education and English language teaching;
To be non-judgemental and able to engage with people from diverse backgrounds;
To be reliable and punctual;
Excellent communication skills, especially with people who are new to English;
The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of three months;
Implementing safety measures to keep classes COVID secure;
Currently resident in the UK;
Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
Able to attend volunteer induction training (online) prior to start of role
Desirable:
Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish.
Through volunteering with us you will:
Gain experience of English language teaching;
Meet new members of your local community;
Learn about different cultures;
Learn about issues relating to refugees and people seeking asylum;
Work as part of a friendly, welcoming team;
Develop your skills and competencies;
Be able to access relevant training, including safeguarding training.
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London, helping them to play their full part in the community. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK.
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
The client requests no contact from agencies or media sales.
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Oxfordshire Breastfeeding Support (OBS) is a small charity (a charitable incorporated organisation or CIO) providing free direct breastfeeding support to the families of Oxfordshire - via a mixture of virtual one to one appointments, in-person sessions, Zoom groups, a private Facebook group, antenatal workshops and work targeted at groups that are under-represented. Although founded as an independent charity in 2018, OBS’s work is a continuation of 12 years of breastfeeding support under the Baby Café umbrella. OBS is well known and respected in the community, with strong and valuable relationships with other service providers in the NHS, Local Authority and voluntary sectors. OBS is committed to being an actively anti-racist organisation, with a focus on social justice, equality, diversity and inclusion. We welcome people of all backgrounds, gender identities and life experiences to become trustees.
OBS is seeking to recruit a trustee to act as treasurer of trustees for a period of 2-3 years. In addition to the responsibilities of a general trustee, treasurer of the trustees will:
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Provide financial leadership to the board of trustees, offering valuable insights and recommendations on financial planning, budgeting, and investment decisions.
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Oversee the development and implementation of the charity's financial policies, ensuring compliance with relevant regulations and best practices.
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Prepare and present financial reports at board meetings, providing clear and concise updates on the charity's financial performance and projections. This would include preparing an annual budget and monthly management accounts.
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Monitor and assess the charity's financial health, identifying risks and opportunities and recommending appropriate actions. This would also include ensuring restricted funds are recorded and monitored appropriately to ensure than any grant terms are complied with
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Ensure transparency and accountability in financial matters, promoting ethical practices and adherence to financial policies.
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Prepare annual financial statements in accordance with Charity Commission regulations, and ensure timely completion of annual review
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Support the fundraising team in financial planning for campaigns and initiatives, aligning financial resources with strategic objectives. This would also include assisting in the preparation of the financial information for grant applications and assisting with preparing reports at the end of the grant period to show compliance with financial restrictions of any grants
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Keep abreast of financial trends, legal requirements, and best practices in the charity sector, sharing relevant insights with the board and staff
This work is likely to involve around 10 hours per month,
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At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
As a Digital Innovations Developer, you’ll be part of our dynamic team dedicated to uncovering the next big digital breakthroughs.
The role involves communication with other Teenage Helpline team members; researching new technologies; reviewing and updating existing application portfolio; prototyping; developing solutions; creating technology education and awareness material for volunteers and cross-team collaboration.
Responsibilities
- Turn concepts into reality. Build prototypes, test hypotheses, and iterate.
- Strong familiarity with and use of Microsoft 365 and Azure products.
- Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
- Investigate emerging technologies that could have a use case within our charity, primarily supporting our volunteers.
- Develop and maintain web and mobile solutions using cutting-edge technologies.
- Create responsive, user-friendly interfaces.
- Develop technology use cases and collaborate with stakeholders to implement solutions and update existing applications and processes.
- Create awareness around new technologies being adopted by the charity, highlighting value.
- Engage in cross-disciplinary discussions, brainstorming sessions.
- Promote best practices such as adhering to the project's software development lifecycle requirements.
- Reporting key updates and results to the Digital Innovations Development Team Lead.
- Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
Skills
- Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
- Passion for researching new technologies, presenting how they can create value for Teenage Helpline’s operations through use cases.
- Strong verbal and written communication skills.
- Organisational skills and the ability to ensure set tasks are delivered on time.
- Ability to plan and manage time effectively.
- Experience working with others in a team.
- Software engineering, programming, website development and software development understanding.
- Strong familiarity with and use of Microsoft 365 and Azure products.
- Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
The CFO holds the overall responsibility of the financial health of Teenage Helpline. Their role is to drive growth in income and manage expenditure to a high level, whilst holding the team to account for their actions. Your role is to maintain professional customs, enforce ethical practices, meet targets, and manage organisation budgets.
Responsibilities
- Act as a Director of Teenage Helpline with direct oversight of the Board of Directors. Your key responsibility is always to protect and uphold the reputation and principles of the organisation.
- Delegate job activities effectively to ensure optimal performance of all operations departments.
- Design roles as needed and ensure the effective recruitment of individuals to fill those roles successfully.
- Analyse, review, and develop organisation strategies to ensure their ongoing effectiveness and improvement.
- Develop and drive key performance indicators that evaluate the success and effectiveness of Teenage Helpline finances.
- Hold all departments responsible for the financial health of Teenage Helpline accountable for their results.
- Think at a strategic level with the intent to continuously improve and grow the financial health and position of Teenage Helpline and drive industry best practices. Strategic thinking should involve both continuous development and a growth mindset.
- Continue to define the roles and responsibilities of the finance departments at all time to ensure they are suitable for the context that Teenage Helpline is operating in.
- Ensure that all statutory and regulatory reporting is completed.
Skills
- All directors should be overachievers, successful in business and strong capable, leaders.
- Exceptional leadership, business, and interpersonal proficiency.
- Prior thriving managerial experience.
- Be able to set business/financial targets, timelines and plans.
- Be able to stimulate and motivate the finance department.
- Demonstrate a sound ability to network, negotiate and lead.
- Demonstrate a sound ability to be successful, self-directed, flexible and tactical.
- Excellent computer and technology skills.
- Be a visionary and inspirational leader and pioneer the organisation from the top.
- Demonstrate sound communication and presentation skills.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Referral volunteer (laptops)
Team: Casework
Supervised by: Adult caseworker
Location: Tooting office on a Thursday afternoon (2-5pm) for period of training/induction. Remote or in person once induction is complete.
Time commitment: 3 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do
About the Role:
CARAS offers advocacy casework integrated into all of its projects, ensuring that people who attend our groups can access support to address issues in a friendly and timely manner. A key part of the casework service is to help connect people to resources and activities that they need.
A key areas of need is digital access, either by smart phone or laptop.
People living in asylum accommodation receive £9/week making saving for items impossible.
Whilst many activities have returned to face-to-face delivery many have stayed online, not having a laptop impedes people’s ability to join English classes and social activities. People attending college face difficulties in completing college work without access to computers in the evenings, access to a laptop means people are able to take greater control over their independent learning. Smart phones make a huge difference in people’s ability to have contact with family and community across the world.
To meet this need we have built a partnership with a grant giving organisation, Acts435, to support people to get personal laptops.
We are able to refer 5 people at a time for grants to buy new laptops/phones. Once the grant money is received we purchase the devices for community members to collect.
We are looking for a volunteer to do these referrals each month and support people to purchase and receive their laptops and phones. This is an extremely rewarding role, interacting with lots of the CARAS community members and making a very tangible positive impact on people’s lives.
Tasks and Responsibilities:
- contacting community members who are on our waiting lists by phone to explain the scheme to them
- complete grant applications with community members
- monitoring the grant platform to see when grants have been made
- purchasing laptops online and liaising with community members to arrange collection
- completing monitoring forms with community members once grants are recieved and uploading to grant platform
- recording all referrals and work done on our case management system (lamplight)
Person specification:
Essential
· Confidence in using IT (online forms, online shopping, google maps, email, DocuSign)
· To be non-judgemental and able to engage with people from diverse backgrounds;
· A commitment to confidentiality and data protection
· Thorough with good attention to detail
· Reliable
· A high level of spoken and written English
· Excellent communication skills, especially with people who are new to English;
· Ability to gather information from people in a sensitive way
· A calm, friendly, kind and patient approach
· Enjoyment in speaking to new people
· A commitment to working in an empowering way
· Able to maintain boundaries
· Able to work autonomously
· Currently resident in the UK
Desirable
· Experience working with refugees and asylum seekers
· Fluent in one or more of: Pashtu, Farsi, Tigrinya, Somali, Arabic or Dari, Russian, Ukrainian, Albanian, Amharic, Kurdish Sorani, Spanish, French
· Experience of working with interpreters
Benefits to Volunteering:
Through volunteering with us you will:
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training, including safeguarding training.
All volunteers must complete a DBS check and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
To Apply To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
Successful applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Adult Casework Volunteer - Role description
Role: Adult Casework Volunteer
Team: Casework
Supervised by: Adult caseworker
Location: Tooting office on a Thursday afternoon (2-5.30pm)
Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do
About CARAS casework:
CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.
Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.
About the Role:
We are currently recruiting for 2 volunteers to join our Adult Casework team.
The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.
You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action.
The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. These can be related to a range of topics. Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards. Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides.
Adult Casework Volunteer Tasks and Responsibilities:
-
Working in an empowering way with individuals and promoting their independence through goal-setting.
-
Supporting people to develop their knowledge of rights and entitlements.
-
Assisting with filling out forms
-
Signposting and referring onto other services and organisations.
-
Gathering information from experts and disseminating information to people in an accessible manner.
-
Engaging in collaborative internet and phone research on services, organisations and grants.
-
Flagging safeguarding concerns and other issues where further support is required.
-
Keeping accurate casenotes
-
Supporting to maintain our signposting database
-
Researching and collating resources
-
Working collaboratively as a team and assisting to shape the Adult Casework project.
-
Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
Essential
-
Experience of doing 1:1 advice work/casework.
-
Excellent communication skills, especially with people with varying levels of English.
-
Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)
-
To be non-judgemental and able to engage with people from diverse backgrounds;
-
A commitment to confidentiality and data protection
-
Thorough with good attention to detail
-
Reliable
-
A high level of spoken and written English
-
Ability to gather information from people in a sensitive way
-
A calm, friendly, kind and patient approach
-
Enjoyment in speaking to new people
-
A commitment to working in an empowering way
-
Able to maintain boundaries
-
Able to work autonomously
-
Currently resident in the UK
Desirable
-
Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum
-
Experience of working with interpreters
-
Direct experience of the UK immigration system.
-
Past experience of working with people seeking asylum
-
Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.
We will prioritise applicants with lived experience of the asylum process
Benefits to Volunteering:
-
Learn about issues relating to refugees and people seeking asylum;
-
Work as part of a friendly, welcoming team;
-
Develop your skills and competencies;
-
Be able to access relevant training, including safeguarding training.
-
Obtain a reference from us relating to your volunteering
All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
Successful applicants will undergo training and induction with our team.
The client requests no contact from agencies or media sales.