Volunteer roles

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Life in a rescue environment is never ideal for any cat compared to a loving home. Our cat adoption team leaders support cat homing and as part of this they may lead a team of volunteer home visitors who collectively play an important part in matching our feline friends with their new families. Our cat adoption team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Acting as the main point of contact within the team for cat adoption enquiries via email/telephone and social media
• Supporting the adoption process through either homefinder questionnaires or a small team of home visitors
• Liaising closely with other volunteers to ensure information on cats being helped is correct and up to date
• Following up on any post-adoption queries
• Play an active part in the volunteer committee, being part of the team leading on cat adoption information and updates
• Collaborating with the cat eelfare team leader to ensure the highest standards of cat care are applied in line with Cats Protection policy and procedures

Time expectation

The cat adoption team leader role is vital within our busy volunteer teams. Our current volunteers spend around 10 to 12 hours per week in this flexible role, which can be shared by more than one volunteer if required.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Bright Futures UK is looking for compassionate and knowledgeable individuals to mentor young people living with serious illnesses.

What will you be doing?

• Run six mentoring sessions online

• Offer advice and insights related to applying to universities and further education institutions.

• Help the young person understand application processes, for example, UCAS.

• Share your own experiences and knowledge to inspire and motivate.

• Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for?

• Expertise in University and College Application Processes: Profound knowledge and experience in advising young people about their futures, with a focus on areas such as writing a personal statement or the university application process.

• Mentoring and Communication: Ability to mentor effectively, offering guidance and support to a young person with clarity and empathy.

• Flexibility and Commitment: Willingness to commit to 6 weeks of 1-hour sessions

What difference will you make?

• By volunteering as a Mentor, you’ll play a vital role in empowering a young person to take control of their health and future, helping them to achieve their goals despite the challenges they face.

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Bright Futures UK is looking for compassionate and knowledgeable career guidance and advice professionals to mentor young people living with serious illnesses.

What will you be doing?

• Run six mentoring sessions online

• Offer advice and insights related to CV and career goals

• Help the young person explore potential next steps after education and career pathways

• Share your own experiences and knowledge to inspire and motivate.

• Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for?

• Expertise in Careers Guidance: Profound knowledge and experience in advising young people about their futures, with a focus on areas like pathways into a career and CV support.

• Mentoring and Communication: Ability to mentor effectively, offering guidance and support to a young person with clarity and empathy.

• Flexibility and Commitment: Willingness to commit to 6 weeks of 1-hour sessions

What difference will you make?

• By volunteering as a Mentor, you’ll play a vital role in empowering a young person to take control of their health and future, helping them to achieve their goals despite the challenges they face.

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people
Our publicity team leaders have the important role of supporting a wider team of publicity volunteers. As a team our publicity volunteers collectively keep members of the public informed of the vital and varied ways we help our cats in need. Raising awareness is crucial to us being able to help the thousands of cats and kittens each year that rely on us. A higher profile can help raise funds, raise awareness of adopting a cat, promote neutering and encourage as many people as possible to learn about feline welfare.

You can expect us to 
Make you feel welcome, included and respected in line with our values and behaviours
Support you in having a positive and impactful experience at Cats Protection
Cover agreed out-of-pocket expenses in line with our Expenses Policy
Provide you with access to learning, development and engagement opportunities

What we need from you
You’ll be:
Communicating with others including newsletter, social media and website volunteers
Advising others on the content of newsletters and web posts
Interacting with others to make sure information is positive, accurate and consistent
Liaising with your volunteer group and our Head Office to organise media campaigns
Responding to local media requests if required

Time expectation 
Our publicity team leaders usually spend 3 to 4 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

The difference you will make to cats and people

Our social media volunteers use their passion and knowledge of social media to promote the activities of local volunteer teams though various channels. They directly help cats by raising awareness of Cats Protection. A higher profile can help us raise the funds we need for our work, ensure people know they can adopt a cat from us, help promote neutering and help as many people as possible learn more about feline welfare.
 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• Promoting the work of Cats Protection through various social media channels, for example, Facebook, Instagram and Twitter
• Gathering information from across the organisation and locally within your team or volunteer group
• Writing and creating social media content, ensuring it complies with policies and guidelines
• Scheduling and posting social media content
• Monitoring activity and responding to comments on social media channels

Time expectation

Our social media volunteers can expect to spend between two to five hours per week in this role. This role is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Volunteer Opportunities – L’Arche Liverpool
Location: Liverpool
Role Type: Voluntary (flexible hours)
Commitment: 2–6 hours per day, once or twice a week (flexible options available)

About Us
L’Arche Liverpool is a vibrant community where people with and without learning disabilities live, work, and grow together. We are part of an international federation dedicated to inclusion, compassion, and shared humanity.

We are currently welcoming enthusiastic volunteers interested in making a real difference in people’s lives through hands-on community engagement.

What You’ll Do
As a volunteer, you will support our inclusive activities and day-to-day community life. Opportunities include:

• Assisting in arts and crafts workshops

• Supporting community events and celebrations

• Helping with gardening and environmental projects

• Providing companionship and meaningful engagement to core members (people with learning disabilities)

• Participating in creative, therapeutic, or recreational sessions

What You’ll Gain
Volunteering with L’Arche is not just about giving your time — it’s also about personal and professional growth. We offer:

• Free accredited training in safeguarding, communication, and care skills

• Hands-on experience in social care, community support, and inclusive education

• Valuable CV-building opportunities and professional references

• Leadership and teamwork experience through real-world collaboration

• A chance to be part of a supportive and inclusive environment where everyone belongs

• Flexible scheduling that works around your other commitments

Who We're Looking For
No prior experience is required — just an open mind, a kind heart, and a willingness to engage with others. This role is ideal for students, aspiring social workers, healthcare professionals, creatives, and anyone looking to make a positive impact.

Join us in building a world where everyone belongs — one connection at a time.

We are looking for volunteers interested in working with young asylum seekers and refugees to support our weekly youth club in Croydon, ‘Merhaba’. Merhaba Youth Club is a safe space where 18-25 year old refugees and asylum seekers living in contingency accommodation can come to socialise with their peers, develop friendships, build a better understanding of their rights and entitlements, gain new skills and access 1:1 support.

The club runs on Tuesdays, 2.30-5.30pm, and we ask that you come to Merhaba at least three times each month and attend the whole session. The role involves supporting staff to set up and deliver activities – including 1:1 English and games – as well as administrative support.

Position: Volunteer Urban Ranger
Responsible to: Urban Ranger
Location: Various outdoor spaces across BD3, BD4 and BD5
Hours: Anything from two hours here and there, to two days a week.
Expenses: Travel expenses will be reimbursed for bus tickets, train tickets or car mileage

-----------------------------------------------------

At Better Place Bradford, our mission is to identify and oversee improvements to local parks and outdoor spaces with the aim of providing a healthier and happier environment for babies, young children and families. We work across larger parks, pocket parks, community centres, streets and green spaces across BD3, BD4 and BD5.

We are seeking an enthusiastic, passionate, and highly motivated individual, who is looking to gain some practical landscape maintenance experience.

As a Volunteer Urban Ranger, you’ll play a vital role in maintaining the upkeep of our sites, regularly checking that each site is safe, inviting, and free from rubbish — noting any issues that arise.

Duties include: Litter clearance, sweeping sand back into the sand pits, weeding, planting, watering plants, affixing signs, checking in on the Little Free Library boxes, strimming, raking leaves, supporting at event days, promoting responsible use and enjoyment of our sites.

This role is for you if you;

• Enjoy being outdoors (in all weather)
• Are not afraid of physical work
• Want to make a difference in your local area
• Are comfortable getting to sites across BD3/BD4/BD5
• Enjoy interacting with members of the public
• Want to gain practical landscape maintenance experience
• Are looking for an intro into the environmental / conservation / ranger sectors

Volunteers must be in the UK already.

Branch Trustee - Retail and Income Generation

RSPCA Milton Keynes & North Bucks Branch

We need volunteers who have expertise in retail operations and income generation to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

We are looking for an enthusiastic and passionate person, with a background in retail operations and income generation, who could devote their time to volunteer as a trustee for our Branch and support us in maximising the revenue generated from our charity shops. You will be joining a team of 4 trustee's, expanding to 7.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.  

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

• Assist the Branch Manager in maximising the profitability of the Branch’s three charity shops.
• Work with the Branch Manager to explore any potential for expanding the retail operation by researching the potential for further charity shops.
• Support the Branch Manager in establishing the Branch’s e-commerce operation via online sales  platforms such as eBay.  
• Work with other trustees, the Branch health and safety provider and the Branch Manager to ensure the charity shops meet health and safety standards.
• Explore other ways to generate income for the Branch and work closely with the Branch Manager to put these ideas into action.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – Retail and Income Generation

• We will provide you with a comprehensive trustee training course which will provide you will everything  you need to carry out the role.
• Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Branch Trustee - Marketing and Social Media

RSPCA Milton Keynes & North Bucks Branch

We need volunteers who have expertise in Marketing and Social Media to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

We are looking for an enthusiastic and passionate person, with a background in marketing and social media, who could devote their time to volunteer as a trustee for our RSPCA Milton Keynes & North Bucks and support us in boosting our campaigns online. You will be joining a team of 4 trustee's, expanding to 7.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.  

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties.

Primary responsibilities of the Branch Trustee – Marketing and social media

•     Take the lead in assisting the Branch to generate and develop social media strategies to maximise the promotion of animal welfare, rehoming campaigns, fundraising opportunities, and engagement with local supporters.  
• Support the Branch Manager in using social media effectively and working within the social media strategy.
• Support the Branch in ensuring any social media or marketing content is in line with RSPCA brand guidelines.
• Responsible for feeding back key insights and performance markers to the rest of the committee at board meetings.
• Support the Branch in promoting animal welfare campaigns and events through the use of digital media.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside marketing and social media experience, an interest in photography, graphic design, and developing original content to help promote the Branch animals for rehoming and Branch events would be welcomed but is not essential for the role.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – Marketing and Social Media

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Bright Futures UK is looking for passionate and knowledgeable GCSE Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

What will you be doing? 

• Run tutoring sessions online to support a young person. 

• Offer subject area knowledge and expertise related to GCSE Maths. 

• Help to combat social isolation through fun and engaging tutoring sessions. 

• Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

• Subject Knowledge: Strong understanding of GCSE Maths concepts and specifications.

• Teaching Skills: Ability to explain complex ideas in a clear and engaging way.

• Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.

• Reliability: Consistent availability for the agreed-upon time commitment.

• You must be a UK resident and be at least 18 years old.

What difference will you make? 

• Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.

• Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.

• Future Opportunities: Equip students with the knowledge and skills they need to succeed. 

What will you gain?

• The opportunity to fight education inequities and make a difference in a young person's life

• Enhanced DBS Certificate

• Safeguarding level one training

• Skill development opportunities and practical experience

• As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Branch Trustee - HR and Employee Relations

RSPCA Milton Keynes & North Bucks Branch

This is an exciting opportunity to pass on your human resources and employee relations expertise whilst helping the RSPCA; promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things.

There are currently 4 trustees, and we'd like to expand this to 7 trustee's. We meet monthly and we would expect you to be active every week within your role as a trustee. You would be responsible for a recruiting and looking after your team of volunteers and offer strategic direction in your specific area.

As a HR & Employee Relations expert you would be supporting the branch by helping them maintain and develop staff throughout the organisation. You would play a key role in advising Trustees on the long-term and strategic direction of human resources and contributing towards policy setting.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

Primary responsibilities of the Branch Trustee – HR & Employee Relations

• Advise Trustees on the long-term vision and strategic direction for investment in human resources.

• Support the Branch grow, maintain, and develop staff throughout the organisation.

• Contribute to HR policy setting, strategic direction, goal and target setting, and evaluate performance  against targets, budgets, plans and charitable objectives.

• Ensure that HR activities and interventions are linked to the RSPCA Isle of Wight Branches charitable objectives and complement the company culture.

• Advise on and help improve management of HR.

• Ensure the Board of Trustees properly remunerates staff, reviewing and rewarding performance and development opportunities.

• To work with the Branch Manager to review current HR management arrangements and provide guidance on HR strategy and short and long-term direction.

• Receive progress reports on HR and any recurring staffing issues.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside Human Resources experience, including a CIPD membership, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – HR & Employee Relations

• We will provide you with a comprehensive trustee training course which will provide you will everything  you need to carry out the role.

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional  training provided by the relevant branch.

• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.

• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.

• A way to expand your professional and personal network through working with like-minded people.

We are currently in the process of establishing a Welsh-language service to allow fluent Welsh speakers to discuss their case in their preferred language. As a result, we need more Welsh-speaking volunteers to join our charity and help support the Welsh-speaking community. Please note, our Welsh-language services are available on Thursdays and Fridays only.

Gwirfoddolwyr Cymraeg

Rydym ar hyn o bryd yn y broses o sefydlu gwasanaeth Cymraeg er mwyn i siaradwyr Cymraeg rhugl allu trafod eu hachos yn eu hiaith ddewisol. O ganlyniad, rydym angen mwy o wirfoddolwyr sy’n siarad Cymraeg i ymuno â’n elusen ac ein helpu i gefnogi’r gymuned Gymraeg. Sylwch, mae ein gwasanaethau Cymraeg ar agor ar ddydd Iau a dydd Gwener yn unig.

Hysbyseb Rôl

Allwch chi helpu unigolion sy’n wynebu’r llys yn annibynnol?

Ydych chi'n wrandawyr da gyda'r gallu i gynnig cymorth hanfodol yn y Gymraeg? Rydym yn chwilio am wirfoddolwyr sy'n siarad Cymraeg I ymuno a'n tim a chynnig cymorth ymarferol ac emosiynol hanfodol i bobl sy’n mynd trwy’r system llysoedd sifil a theuluol heb gynrychiolaeth gyfreithiol.

Pwy Ydyn Ni?

Pob blwyddyn, mae miloedd o bobl yn y DU yn wynebu’r llys ar eu pen eu hunain. Heb gymorth, mae’n rhaid i unigolion gynrychioli eu hunain wrth fynd trwy un o gyfnodau anoddaf eu bywyd, megis wynebu ysgariad, ceisio sicrhau gofal eu plant, neu wynebu cael eu troi allan o’u cartref. Mae gormod o bobl yn cael eu gadael mewn penbleth, wedi’u gorfodi i lywio system gyfreithiol gymhleth ar eu pennau eu hunain

Rydym yn sefyll ochr yn ochr â phobl sy'n teimlo nad oes ganddynt unman arall i droi. Rydym yn darparu gwasanaeth am ddim ledled Cymru a Lloegr, gan gynnig cymorth ac arweiniad cyn, yn ystod, ac ar ôl achos llys. Rydym yn sicrhau nad yw pobl sy'n wynebu'r llys ar eu pennau eu hunain, gan archwilio'r agweddau ymarferol ac yn eu paratoi i wynebu'r llys ag urddas a hyder.

Gall cymorth ein gwirfoddolwyr gael effaith uniongyrchol ar ganlyniad achos ein cleientiaid ac ar weddill eu bywydau. Wedi’i deilwra i bob unigolyn, mae ein gwirfoddolwyr yn darparu cymorth eang, megis cynnig gwybodaeth cyfreithiol, esbonio beth fyddai’n digwydd yn y llys, helpu pobl i lenwi ffurflenni cyfreithiol cymhleth, a’u cefnogi wrth iddynt gynllunio’r hyn yr hoffent ei ddweud wrth y barnwr.

Credwn fod gan bawb yr hawl i wrandawiad teg, ac rydym yn credu y dylai'r unigolion a'r teuluoedd sy'n chwilio am gymorth yn teimlo eu bod yn cael eu gwrando a’u deall. Ni ddylai unrhyw un wynebu'r llys ar ei ben ei hun. 

Ein Gwerthoedd

Canolbwyntiedig ar Gleientiaid: Rydym yn dilyn arweiniad ein cleientiaid.

Ymrwymedig: Rydym yn deall bod ein gwaith yn bwysig, ac mae ein tîm medrus wedi’u hymrwymo i ddarparu gwasanaeth o ansawdd uchel.

Ymddiriedig: Rydym yn sicrhau ein bod yn haeddu'r hyder a roddir inni gan y bobl rydym yn gweithio gyda.

Parchus: Rydym i gyd yn gofalu am ein gilydd ac yn cymryd yr amser i siarad yn agored ac yn onest gyda phawb rydym yn gweithio gyda.

Croesawgar: Rydym yn agored i wahaniaethau a chyfleoedd i ddysgu, ac yn annog syniadau gan eraill.

Ein Gwirfoddolwyr

Rydym yn chwilio am bobl frwdfrydig, gofalgar sydd ag sgiliau cryf o ran datrys problemau, i ymuno â ni i sicrhau na fydd unrhyw un yn wynebu'r llys ar eu pen eu hunain. Dan gefnogaeth un o'n Rheolwyr Gwasanaeth, byddwch yn ymuno â thîm o wirfoddolwyr yng Nghaerdydd, gan helpu pobl trwy:

• Esbonio sut mae'r broses llys yn gweithio
• Helpu cleientiaid i lenwi ffurflenni llys, paratoi datganiadau a threfnu dogfennau llys
• Helpu cleientiaid i gynllunio’r hyn yr hoffent ei ddweud yn y llys
• Mynychu gwrandawiadau llys gwyneb yn wyneb/o bell

Mae profiad cyfreithiol yn werthfawr, ond nid yw'n hanfodol. Rydym yn chwilio am bobl sydd â'r empathi, y menter, a'r ymrwymiad i ddod o hyd i ddatrysiad. Nid ydym yn cynnig cyngor cyfreithiol, ac ble bynnag y gallwn, byddwn yn cyfeirio cleientiaid at sefydliad perthnasol arall.

Sut byddwn yn eich cefnogi

Rydym yn elusen sy’n cael ei pharchu, ac mae gwirfoddolwyr yn chwarae rôl allweddol yn ein gwaith. Byddwch yn gweithio gyda'r Rheolwr Gwasanaeth a fydd yn rhoi hyfforddiant i chi. Byddwch chi byth yn gweithio ar eich pen eich hun, byddwch bob amser yn derbyn cefnogaeth gan dîm o gydweithwyr. Rydym yn chwilio am bobl sy'n gallu gwirfoddoli am o leiaf 2 ddiwrnod y mis, am gyfnod cychwynnol o 8-12 mis. Rydym yn agored i fod yn hyblyg. Sylwch, dim ond ar ddydd Iau a dydd Gwener rydym yn cynnig gwasanaeth trwy gyfrwng y Gymraeg.

Disgrifiad Rôl

Rydym yn cynnig cyfleoedd i wirfoddoli gwyneb yn wyneb neu o bell (dros y ffôn/fideo).

Mae'r rhestr isod yn cynnwys rhai enghreifftiau o’r math o dasgau y byddwch yn eu cyflawni fel gwirfoddolwr:

· Cwrdd â chleientiaid wyneb yn wyneb neu dros y ffôn a gwrando arnynt yn esbonio eu hachos.

· Egluro gweithdrefnau’r llys a helpu cleientiaid i gynllunio eu camau nesaf.

· Helpu cleientiaid i ddeall papurau llys, llenwi ffurflenni (ar-lein ac/neu ar bapur), ysgrifennu datganiadau a chwblhau gwaith papur arall sy’n gysylltiedig a’u hachos.

· Helpu cleientiaid gyda chynllunio’r hyn maen nhw am ddweud yn y llys, e.e. helpu i strwythuro eu meddyliau, ysgrifennu nodiadau, ayb.

· Mynychu gwrandawiadau gyda chleientiaid a’u helpu i ddeall beth sydd rhaid iddyn nhw wneud nesaf.

· Cyfrannu at brosiectau sydd â'r nod o wella’r ffordd rydyn ni’n helpu ein cleientiaid.

· Codi arian ar gyfer yr elusen.

Priodweddau/Profiadau

· Person cydweithredol

· Y gallu I gyfathrebu yn y gymraeg

· Profiad o weithio gyda’r cyhoedd

· Sgiliau gwrando a chyfathrebu rhagorol

· Sgiliau trefnu a datrys problemau rhagorol

· Sgiliau TG, ac/neu’r barodrwydd i ddysgu ein systemau

· Profiad o ddelio â sefyllfaoedd heriol

Nodweddion Dymunedig

• Profiad sylfaenol o'r llys teulu a llys sifil

• Profiad o weithio neu wirfoddoli yn y trydydd sector

All our Benefits Advocates play an integral role within our Information and Advice team and last year helped us to identify over £2.5 million in unclaimed welfare benefits entitlement for older people in the county. This money is life changing for our clients; improving quality of life and wellbeing, and supporting local services

We are looking for volunteers who are patient, sensitive and reliable, to assist older people to complete benefit forms such as Attendance Allowance. Appointments are usually in the older person's own home but can sometimes take place over the telephone. Full training and ongoing support are provided by our friendly and knowledgeable team - all based in Devon, UK.

Our volunteers will also raise awareness of and promote Age UK Devon services to clients, and record details of any other queries or concerns so that our Advisors can follow up with clients.

Skills required for this role are:

· Ability to empathise with others.

· Good verbal and written communication skills.

· Understanding of confidentiality.

· Patience, sensitivity, and reliability.

· Ability to respond appropriately to different and sometimes difficult situations.

· Working as a team member, referring to other team members when appropriate.

· Ability to work unsupervised and manage appointments.

· Good computer skills.

· Knowledge of the Benefits System (training will be provided).

Age UK Devon’s aim is to improve the lives of older people in Devon through delivering services and activities, promoting wellbeing and health, increase independence and access to local services as well as supporting families and carers - enabling people to get the most out of life.

Our volunteers donate their time to enable us to provide fantastic added value to our services and activities and bring a wealth of skills and knowledge to our organisation.

Our aim is to help you enjoy your role and to gain personal satisfaction on your volunteer journey with us – can you be the person we need to help us in supporting and making a positive difference to people in later life in the county (of Devon)?

If you would like an informal discussion about this role or have any queries, please contact Sarah Gunn – Advice and Wellbeing Manager (see our website for details)

Or if you would like to apply please visit Age UK Devon for more information on the role and how to apply.